HDFC Bank Complaints & Reviews

Hi

My name is Daljit Singh I worked with HDFC Bank Kabir Park Branch Amritsar for 3 months. I spend 7000 to 8000 from my pocket for met with customers. But HDFC Sales manager Harinder Singh Soni didnt given my salary for three month. please help me.

As per req by customer assistance dept, mail with is sent on given id with all the info they have asked for.

DEAR SIR/ MADAM,

MY DETAILS:

NAME PRASANTH SUNDARAN
CUST ID 8542506
ACCOUNT NO [protected]
BRANCH
COIMBATORE RS PURAM ,HDFC0000269
MOB: [protected]
ADDRESS: BALAMANDIRAM
MUDAPPALLUR
PALAKKAD-KERALA 678705

SIR, I M DEEPLY SHOCKED AND SURPRISED U VE DEDUCTED RS 827.25 FROM MY SALARY TAKING PLEE OF AQB, THIS IS DISGUSTING. I M A CUSTOMER O[censored]R BANK SINCE 2003, BUT FOR THE FIRST TIME ITS HAPPENING SO. I VE A SALARY ACCOUNT, WORKING AS PSR IN DENT AIDS
PLZ SEE INTO THE MATTER AND ADD THE DEDUCTED AMOUNT AT UR EARLIEST.

THANKING YOU.


YOURS
PRASANTH
[protected]@rediffmail.com

The number from which the call is made is
[protected]

plz sent all detail of credit card no.[protected]with photo which is paste in application form.my contact no.is [protected] and i received call from [protected] and [protected].

I only see, one point which is clearly emerging out of the entire dialouge that. Swati 1st in a hurry took a card w/o checking on the details, Later she is trying to find a way out to create confusions by telling stories of false commitments made to her.

Merely sending the scan copy of charges & docs related to card are of no use. One should preserve the intial docs/recpts in order to make such claims which will help all to have proper look @ any such scenarios.

Kumar Gaurav

People have to be responsible while choosing products. It seems there is misunderstanding which is created here in this matter wherein customer is blaming another officer of a bank & then blackmailing in the name that the bank is worst, whereas the same has simpler solutions wherein choose the product carefully at the initailgo itself.

Also if anybody is dis-satisfied with any product which abank is offerring he / she has full right to cancel the same, rather then blaming that he / she has been taken for granted.

This is regarding the redemption of my reward points into cash voucher placed on 2nd sep. Despite repeated complaint and request on e mail, I haven't received my order as yet, I never expected such weird experience from a renowned bank.

banking (credit card ) matters — complaint against threatening calls from recovery agents of banks

I, mahindra singh, was using several banks credit cards for the last three to four years.during this period I was maintaining a good track record by paying my dues at time.but now I lost my business and i dont have any income source.
I am unable to pay my debts .
Now all banks are threatening to me for making payments but how can I make the payments.
Beside this I am suffering from leprocy desease and my father is suffering from tuberculosis.
I am mentally depressed, and these bank agents are making my life more tedious.
please help me to get rid of these calls
Thanking you
yours faithfully
Mahindra Singh

Hi Mahindra,

The banks are merciless and would not listen to any of your excuses. Your best bet is stop paying and ask for a settlement, which could be anywhere between 40-50 % of your overdue. You would have to be firstly quite strong to answer their calls and also be shameless.

They would try to play around with your emotions and you have to be strong and just refuse to pay the entire amount. Finishings off your dues this ways is better and living your life further at the cost of your name in CIBIL, which i don't think would make a difference in your life now as your present is more crutial for your future...

TC

Dont opt for HDFC ERGO in future. They are cheaters. I had Car insurance from HDFC ERGO, the claim was not setteled .

Dear Customer,

your claim was rejected due to misrepresentation of material facts (Inflation of charges).

For any queries please feel free to contact us on:
 
Toll- Free :
[protected]from any Landline & Mobile)

[protected]from MTNL or BSNL Phone )
 
[protected] Local / STD charges apply )
 
Yours Sincerely,
HDFC ERGO General Insurance

dont opt for HDFC ergo in future .

please check your mail

on 18/6/2011 i got a call from hdfc bank manager mr. bhupendra hada dahod branch about mail complain aleready he had forwarded to concerned department and solution will be come on monday 20/6/2011 accoroding to him five person are involved in this matter and case will take along time on result .so please do something as soon as possible because i have lots of problem about my family

hdfc bank is chor bank because on 14/6/2011 after funds on holds in my account there is 917 shown on16/6/2011 897.00 shown after 800 deduction by me on 16/6/2011 from hdfc atm machine.this monday 72 rupees balance is in my account .
means unnessarary deduction is 55 rupees done byhdfc bank in just 5 days so in two year how many unnessarary deduction was done by hdfc bank ?

i[censored] have not faith customer then why u have given credit card to me .chor bank hdfc bank

i have not received any bank representative call or any information from that side, i am still waiting ////
please help me out.
nitin raipuria
[protected]

I have called A R credit & finanace person (shruti & rohan) and they are saying they cant help you, you have to talk to hdfc bank etc and they are not picking up my phone now . even one of my coulige (amit srivastave) also trapped in these persons' talk and he received call from Sneha (A.R.credit & finance) for saying same features of credit card, please help...
Rajesh
[protected]

I am also getting calls from A.R.credit & finance with same feature of credit card. Should I apply for the same? or how can I verify them?

Me too received call from A R Credit and Finance company and they upgraded my ICICI platinum card to Coral card. The owner, Mr. Chandok told me that ZERO amount will be charged. But when I got my statement, Rs. 1000 were charged.. Now no body is taking my calls. They are all cheats and should be banned.

R. Singh
rajinder.[protected]@gmail.com

HDFC Credit Card — After settlement

Hi, My card number is [protected], the expiry date was 09/2008, as i had not paid the outstanding balance on the card since march 2008 for Rs 2500, one o[censored]r executive called me and asked me to pay Rs 1, 000 in the month of september 2008, the same was collected from my house stating that he would send me a settlement letter from chennai but nothing worked plus Rs 7, 150 totally was taken in the month of January 2009 from my HDFC salary account, so totally 8, 150 was charged as penalty for Rs 2, 500 which is more that the interest we get outside, the card is expiryed & never afetr march 2008 i have used the card, but now again Rs 300 change is charged, is this fair. I am just fed-up with these things, solve it as soon as possible & i donot want to pay any more amount. This is very bad, it is like charging for no cause. For Rs 2, 500 u have charged Rs 8500 for just 10 months which is more that 6% interest.

Myself Vikrant kumar my HDFC credit card no id [protected] the final payment after sattelment was Rs 8000/- i paid this payment but executive gave me only slip & told me after three days we'll give u NOC letter but ten days are over they are not listing me properly & not giving me Noc letter. The name of executive is Abhishek & his mobile no is [protected].
There is no person inHDFC who can listen our voice. Its very bed experience

today i received the follwoing email from the bank.
RE:'HBL=[protected]' Re: Fw: Re: Fw: Re: Grievance Redressal - HDFC Bank Credit Card No. 4346 XXXX XXXX 2641Friday, 17 June, 2011 7:41 PM
From: "Senior Management" <PriorityRedressal.[protected]@hdfcbank.com>Add sender to ContactsTo: "sourav">
Dear Mr.Bagchi,

This is with reference to your recent e-mail dated June 15, 2011, regarding your HDFC Bank credit card account.

We note that basis your recent e-mail, our Bank representative was in touch with you to personally address your concerns raised. We take this opportunity to clarify your queries vide this e-mail.

As apprised in our earlier e-mail, we once again wish to confirm that we were not in receipt of payment towards the settlement offered during December 2009 for an amount of Rs.23, 600.00 payable in 6 instalments, in accordance with the terms of offer. Owing to the same, the settlement was revoked and the entire outstanding became due and payable. Please find below the details of payment received during the settlement tenure for your reference.

Date of receipt of payment
Amount (in Rs.)

Dec 31, 2009 2, 000.00

Jan 2010 -

Feb 28, 2010 3, 500.00

Mar 25, 2010 2, 500.00

Apr 28, 2010 7, 800.00

May 2010 -

Total 15, 800.00



Being fully sensitised to your comments expressed with regard to the settlement, we had initiated a detailed investigation and it reveals that there was no misinformation given by the bank representatives regarding settlement offer.

In this regard, we once again wish to clarify that the settlement offers are time bound and are decided based on the prevalent outstanding dues on the card account. Hence it becomes essential to avail/comply to the terms of the settlement offer by effecting a payment towards the agreed amount within the stipulated period. In the absence of the payment within the stipulated time, the settlement offered would be considered void.

Further, we confirm that there is an outstanding of Rs.45684.91 on your card account as on date. We note that our bank officers were in touch with you to arrive at a fresh settlement towards the card dues. We note you that you had requested for a settlement at a lesser amount. In this regard, we wish to clarify that bank offers settlement at its discretion, based on the prevailing outstanding due payable by the card member and not at the terms requested by the cardholder.

In the event you wish to arrive at a fresh settlement towards the card dues, we request you to contact our bank officer, Mr.Naveen Handa at [protected] to review your request towards possible settlement.

In line with our focus and commitment to Customer Service, we trust we have addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. In accordance with regulatory guidelines, we are also required to mention that you may approach the Banking Ombudsman (appointed by the Reserve Bank of India); in the event you are not satisfied with our handling of your complaint. Should you wish to exercise this option, please log on to our website www.hdfcbank.com for details of the Banking Ombudsman Scheme – 2006.

Kindly note the query reference number for this correspondence is [protected].

Assuring you of our best attention at all times.

Regards,


Rajeswari Jayasekar
Asst. Vice President
Service Quality - Credit Cards


HDFC Bank has been recognized as "The Strongest Bank in Asia Pacific Region" by The Asian Banker, outperforming 59 top tier banks across 13 countries.

the most important point they have ignored, the harrasment of the recovery agency by threatning has makes no difference for the bank. secondly, they have not really investigate the calls / commitments made by their collection agency. always they mentioned that they are calling from Rajouri Garden HDFC bank and commit about the settlement but bank has no authority on those calls.

thirdly, regarding the outstanding now, being a blocked card there are no transaction on this card over 1 and half year, but how they make Rs. 7, 800/- outstanding to Rs. 45, 684.91 that question has not been answered. I also received a call from them saying that they can resettle this card based on the current outstanding.

I am really feeling helpless now. is there any way out to get rid of this problems? can any one will help me ?

I just want to warn loan seekers to desist from giving the privilege of ECS withdrawal to a bank or for that matter to any company like Justdial etc.

It has lot of loopholes since any amount can be deducted from your account.

In my case the bank did not mail me tha loan statement and for a miniscule amount it has eaten up into my ac.

NEVER TAKE A LOAN WITHOUT GETTING IT CHECKED BY AN INDEPENDENT EXPERT. BANKS WILL SUCK THE BLOOD OUT OF YOU.

respected sir,
dear sir as i submitted my documents for a loan purpose to hdfc bank which is located in kadri mallikatta.after i submitted they followed regarding verification about my identity and they successfully done with that, after they gave me a confirmation that i gonna get a loan soon for my bike but they failed telling that my professional address is out of their matter and i fought legally with the loan section division manager nazeer, later they bluffed me with giving some senseless reasons and i lost in that, and i did some where.so please take action regarding them..