HDFC Bank Complaints & Reviews

I am an ex HDFC employee. I had left HDFC bank on march 2008. Before my exit i had handed over my RIM to my ASM, but even after that my salary account was debited continously for RIM usage charges. I contacted the ASm as well as HDFC Nagpur branch BM for the problem as due this the Account was getting in negative. Despite this month on month RIM charges wehre debited to my Account. On 5th Aug 2009 i received a letter stating to regularisw the Account or else the accolutn will be closed. I contacted the BM & gave him a letter stating my probelm & details of the excess charges debited to my Account . I have acknowledgement copy of the same. He & front desk officer Rajashree assured that the problem will be resolved & then u regularise the account . But nothing happened. Now when i requested for PF withdrawal in dec 2010, PF amount was credited to my staff acount which was already negative due to RIm charges & debit interst charges. Around 13000/- was lost by me due to rim charges , debit interst charges . I fail to understand was i RIM charges debited to my account when i was not using the RIM . Also to my surprise the Account has been now debited for NOn maintanance of AQB. I do have another Account with HDFC & now i fear whether i should continue or not. Request you to provvide solution for the same.

Hi,

I got a call from a DSL regarding HDFC credit card offer on 15th december they asked me that i have to pay cash 250 Rs of credit card annual fee. I paid the amount and also given the required documents.. Also signed on the original HDFC bank credit card form. But till date i have not received any card and now the DSL is also not picking the phone. Please help me.
DSL number and name : [protected], Priya

Regards:
Himanshu

I Ramesh Kumar has availed the HDFC personal loan account no 14432258 in January 2009 when i was working with Relaince Retail, eventhough i was eligible for for Special offer for Reliance employees(15%) i was charged higher rate of interest 19%, when i enquired with the branch on the same they said they will look in the same and never revised my rate of interest.

I had also written them the mail and visited the Indiranagar Branch to resolve the issue, again i did not get any good response and i am ending up paying higher ratte of interest 15123 RS instead of 13866 RS which iwas eligible for.

Now since i lost my job it has become extremely difficult to pay the emi and i approached the bank to reconsider my rate of interest again to preclose the loan which again they have rejected.

And more over the collection depatment from HDFC bank is harressing me and using non parlimentary language.
I have all the mail communication on the special offer for Reliance Employees, Kindly Help me to resolve this issue.

Dear Sir / Madam,

I am Muthukumar from Pondicherry. i was working in HBL GLOBAL PVT LTD - HDFC BANK ( Loan Against Securities Department ) - Sales Executive Employee code no:( M08302 ) from Sep 2006 to June 2008, Resignation my job on june 2008.i get my reliving order 30.06.2008. I will submitted to PF form and enclosed my SB A/c canceled Cheque for last Few month. but till i not get my PF amount. Kindly take action and releasing my pf amount as soon as possible.

Thanks & regards,
K. Muthukumar (Emp.Code: M08302)
MOB: [protected]
Pondicherry.

I am having problem with HDFC bank. My account started with Minimum balance of 1000. They imposed charges without informing when they changed the minimum balance from 1000 to 2500. And now this month they charged Rs. 827 saying that now Minimum Balance required is 10000 since Oct. For very few days my balance was below that since Oct to Dec. How they count this is not known. Further they should at least send a letter before changing their norms so that either customer close account or keep balance. It must be a policy to earn through doing this. Am sure millions of Rs of customers must have been appropriated through this since Oct.
-Ankush Deshpande

I have brought an HDFC ERGO Policy 5 months back.
While buying the same the same the executive have clearly given me the contact details.Later had called few times within a month for certain other clarifications.
Recently i was in need of some hospital emergency, Called the number given by the executive.
The phone was ringing but no one picking the phone. tried again, no response. i have tried many time later for several days.
Then i called HDFC Bank for details, they also have base less answers.but later, again i called the bank they told i should call the toll free number, which is only reachable by BSNL land line.


An insurance company of which has a national presence is expecting their customers to get BSNL connection.

May be they dont want people to contact them.

I suggest if you dont have a BSNL Connection please DONT BUY HDFC Ergo Policy.
You cannot fight with them
You have no rights
You have signed all the documents.

There is no one to take care of Investors

ITS WAIT OF TIME AND MONEY TO INVEST IN HDFC ERGO

Hi,

I just wanted to put some light on the cheap practices of one of the high street banks HDFC. I have recently been charged a AQB IT & Cess tax of Rs. 1645 for not having sufficient funds.
Now to make picture clear, I have a gold account with a Sweepin facility which means that any amount over 75000 gets converted into a Fixed deposit. I have always maintained more than 1 lac rupees balance as part of FD linked with the same account and some cash as well.
At one point of time, I needed some cash and withdrawn some 25000 which still keeps some 75000 in my account in a Fixed deposit form.
But I am still being charged a cess tax, I dont understand what this bloody bank thinks of itself. Customers today are more than educated about everything being carried out and you cant just escape like that.
I will not suggest anyone to have their future accounts in HDFC as the bank has CHEATING as top priority.

HDFC SUCKS!!!

Sir/Madam

i had worked with hbl global pvt ltd as a executive (auto loan) location at varanasi.my Emp.Id.O00042.
i have send my all documents related to P.F. withdrawl dated:10/12/2010 through overnight express couriers, & my POD no. is[protected].
now i want to know when my P.F. amount will tranfer in my account.

kindly consider it.

thanks n regards

Om Anand
[protected]

Ref: HDFC Credit Card No. [protected]

I have a credit card outstanding for which i am unable to release any payments for the last 3 months. I am ready to face the consequences for the same... but of late the collections of HDFC are targeting my relatives (specially the women and old) with vulgar, rude and threatening language and forcing them to pay off an amount to them. They have gone to all extremes to lie to my relatives quoting me in saying that I have told them to hold my relatives responsible for the recovery which is obviously NOT LEGAL.

I am having all records of the HDFC collections who are involved in the racket.

I just need to know what best can be done to these hooligans.

Regards,

ashton

Sir / Madam

My Name is R. Ravi Chandra and My A/c No. [protected] in HDFC Bank, Bandar Road, Near Benz Circle, Vijayawada

I am maintaining this A/C from the last 2 and half years

Recently i observed (i.e on 10.01.2011) Rs.827.25/- for AQD charges on 11.01.2011, Rs.747.48/- for AQD charges on 07.01.2011, Rs. 110.30/- for IBT charges on 07.01.2011 and Rs. 10.30/- for STD charges on 28.12.2010 has debited from my a/c
(with unknown charges)
Here i request you kindly tell me why they are debited this amount from my a/c

I shall be great full to you forever

Thanking you


Yours faithfully

R. Ravi Chandra
[protected]
r.[protected]@yahoo.com

I have lost the keys of my locker which I hold with HDFC Bank, Vikas Puri. The charges are 3500/- odd incase the locker is to be broken. BTW, these charges are no where mentioned on the website of the bank nor did anyone care to inform me when I opened a locker in their branch. Anyways, these are charges which I am ready to pay. However, what is shocking is that I have to pay another 1500/- odd extra incase I want the locker to be broken on a Saturday. I am told since I am asking the vendor to come specially on a Saturday I have to pay extra. I work from Mon-Fri. This in the days when HDFC prides itself for customer service. Shocking.

The bank is more concerned about the vendor rather than the customer. The vendor may be living anywhere in Delhi but charging 1500/- extra is pure loot.

Dear sir

My Name is Raghavendra Raju V V. I had a salary account number with [protected].Due to job less Salary is not credited to my account.

On 11-Jan-2010 there was a credit of Rs 500. Complete amount was deducted by bank.when i called to customer care they said it is against min bal charges. As my salary a/c doesn't require any min bal. when i asked the same to customer support they said that my a/c require min balance of Rs 10000. as there are not salary credits. it is converted to normal savings.

with out notice how can they do this.

Please help me in getting refund and to stop further levy of such charges with out notification of a/c migrations.

Raghavendra Raju V V
contact [protected]

HR Team,

My Experience toward HDFCBANK Hamirpur Himachal Pradesh is totally uncountable in bed costumer handling,

Earlier visited the branch for the purpose of my bank account enquiry,i have an account in Solan branch.but the behavior of Hdfcbank Emp.is ,,,,,,,,?
A lady"girl" was sited there in the front desk,and i asked a question to her about bank statment,She replayed u don't,what i am doing.So i am going to close my account cause of that reason.during that time branch manager was out of office.sorry i forgot the name of that lady.she was sited in the front and another lady is in case counter.

############################ INITIAL MAIL Sent to HDFC Senior Management###################
Hi,

This is with reference to the credit card [protected]. I am Pavan Kumar Reddy work for Oracle and having a HDFC corporate savings account and holding a credit card of same bank and the details stated before.

I have done a settlement for the same card in 2008 for the amount of Rs 79,700 - with Rs 11,000 - cash payment and five EMI installments for the amount of Rs 13,740 - each. I have paid the first two EMI's by date for the same EMI amount and later due to some personal, family and financial issues i was not able to pay the later EMI's fully but did some partial payments.

Also, lack of knowledge that the agent had and the improper follow-up from the customer and not guiding properly with the partial amounts put me in lot of problems and tremendous pressure. I even had a talk with the one of the HDFC credit card department managers from the same branch where the agent was collecting the money and he said there were no issues with partial amount payments and late payments. I have done the complete payment of Rs 79,700- as committed but with little late payments.

Suddenly, after 2/3 months of the payments done there was a salary amount around Rs 30,000 - has been blocked from my salary account and the same has been deducted towards the credit card payment. Later again Rs. 12000/- has been blocked and deducted. This was really shocked me without any notice or any call before or later the amount block and deduction. After this stunning incident i spoke to the credit card department and had found that the out standing amount still remain on my card was around Rs 60,000 - and not sure either this amount outstanding was after my salary deduction or before.

I have asked atleast to provide me a closure letter after my salary deduction and did not get any proper response from either from the customer care or any agent or even from one of the managers from concerned department. Later I left to USA on business trip for almost one year and have not seen any actions taken on my account or no one called me up regarding the same in the mean time. I have been back from USA recently and suddenly i see a amount block for Rs 6,333 - last month and complete salary block for Rs 50,400 - on 31st Dec. I have worked hard with night shifts for couple of months and had that amount credited into my account and had so many commitments for which i desperately these amounts. But unfortunately i see zero balance in my account and felt really unconscious at that moment.

I really do not understand what is happening with the concern department and not sure why no one called up regarding the same before or after the block happened. I am not using the card since very long before I done the first settlement. I think i should have paid more than what I have used on the card and still the people are behind me and not sure how to settle this.

I need the immediate action to be taken from the higher officials on this and see why the salary has been blocked and deducted from my salary account. I think the outstanding amount showing on my card is just an accumulated interest and late fees nothing more.

Please do the needful in getting my salary back immediately and have a look at my account and take some serious action. I am ready to settle it with some discussions with higher officials and will settle it without fail. Please do make sure to get my salary back and talk to me in person or phone from Zonal office regarding the same to settle it with proper action.

Hope I can get the positive response and will expect immediate action ASAP.

Thanks,
Pavan Kondreddy


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Below is the complaint I am posting here after no proper response from HDFC Cr Card Department
################################################################################...⇄

Hi,

After writing the above mail to the HDFC nodal officers, I got a reply from Asst. Vice President, Service Quality Dept stating that I need to call one of the HDFC bank officer for further settlement.

When I called that bank officer, I did not get positive response on the settlement. She blindly asking for full payment which is outstanding amount showing on my card (around Rs.67, 000). I think this is just an accumulated interest and late fees nothing more.

If this is the case why I need to call them, I can directly go to the bank and pay the outstanding amount and get NOC. Why I need to need to write a mail and requesting for settlement.

I think the bank doesn't want to solve the problem and linger it for 15 days so that they get an excuse to debit the whole amount from my saving account.

Here I am expecting better settlement as I already paid the settlement amount and I think i should have paid more than what I have used on the card including interests and late fees.

I already paid the initial settlement amount - Rs.79, 700
Later Credit Card dept. has deducted Rs. 30, 000 from my salary account.
Again they have deducted Rs. 12, 000 from my salary account.
Now again Rs. 56, 633 has been kept on hold.

Please guide me how to settle this issue ASAP.

I even posted this complaint to the mail id "[protected]@hdfcbank.com", but still no response.

Thanks,
Pavan Kumar Reddy.K

I also have a similar problem. I am a using this account "Savings Account No.: [protected], KORAMANGLA, BANGALORE" since 2008 and now I see a eduction of 625.02 under "GROUP AQB CHGS FOR OCT-DEC2010".I dont know why this has been deducted since its a 0 balance salary a/c.Please help!

Regards

Neha

Dear Sir,

I had taken a loan from centurion bank Gurgaon in SEPTEMBER, 2004 for Two Wheeler Bajaj CT-100 from Krishna Auto Gurgaon. This loan was already completed in the time period but yet not I have recieved NOC of the same upto till date. Please arrange the said NOC as soon as possible at my address i.e. B-107, Surya Vihar, Opp. Sector - 4, Gurgaon.

Vehicle No. HR-26-W-2955
Chassis No. : 39209
Engine Number : 16531

Kindly do the needful for the same.

Thanks
Pradeep Bhardwaj
S/o Sh. Hari Ram Sharma
+91-[protected]
+91-[protected]
[protected]@gmail.com

sir, i had a savings account with hdfc bank ,recently i deposited some amounts daily in my hdfc bank home account, after 20 days i observed that an amount of rs,110.30 was deducted for each day of transaction totaling nearly 1200 rupees was deducted by hdfc bank.then i asked the bank people,without informing me why your people deducted the money from my account,they told as per the guidelines of rbi there should be only 5 deposits of cash in sb account,after 5 transactions in every month there should be the deduction.is it fair that i deposited into my account in home branch attracts deduction.without informing me,what is the meaning of sb account.from that next day i shifted to corporation bank ,which was a scheduled bank and no such deductions are there.in axis bank also there is no such deductions.please look into the matter.

venkata subrahmanya babjee v

Dear Sir,

I hold an HDFC Credit Card Visa Signature ending with 6882 and my name is Balaji Rajagopalan. i have opted for a loan on my credit card and have received a letter that my EMI will be Rs. 17545.99 excluding Service Tax. I am worried that the bank is going to charge service tax on the interest component because as per my understanding There should be no service tax on interest. SErvice Tax should only be on services provided. How do i get the bank to reverse the service tax part on interest. I promptly pay my bills and also my credit is very clean. Have called customer service,b ut they are no in no mood to listen.

Balaji

i did not paid my card payment for 3 months due to some issues... but when i made people understand tht i will pay my amount they first shouted on me after tht they forced me to deposit a sum of 10k any how.. i managed n deposited in my savings accounts within 2 days my HDFC saving account was blocked without informing. The amount which i deposited in HDFC account was for payment of credit card.. i called up branch in Vadodara i got aarti online over ther... first she was not able to understand my question, second she was arguing with me. Third she said the amount has been blocked n u will be charged 15 days more interest .. so i dont understand is tht bank manking mony in Such a way.. tht first ask customer to deposit the amount in bank an after tht block it n earn interest on it...

i have an account with SBI but never face such bad experiance .... its against Indian Culture... arguing... i strongly say if HDFC has to do business in India their Employees on Phone Should MIND Their Language... (aarti from Vadodara branch)

REF: S/B Account No: [protected]
Sir
I have been banking with HDFC ( Earlier Centurion Bank Ltd) since 1998.
To my surprise and shock have received letter dated 24th Dec 2010 from
Mr Anindya Mitra( Sr.V. President-Retail Liabilities Product Group)HDFC Bank
Warning /Threatning me to close the account within 30 days ( without giving any reason)
Failing which my account will be closed without any further notice and credit balance will be sent to me
at my address by Bankers cheque.
I had visited the Borivali ( west ) Branch met Mr Hemendra Dave ( Branch Manager) who was totally ignorant
as to why such letter has been sent to me. He promised me to that he will check up with Head office and come back to me
There were other account holders like me with same complain.
It seems HDFC bank is not interested in providing core banking services and are only interested in Mutual funds and Insurance schemes where they can make good profits.
HDFC Bank Might have grown Big but How can your bank act like this and refuse the service to the society?
What if we collectively start refusing to deal with HDFC Bank and refuse HDFC bank Cheques.
I would request you to kindly look in to this and reply me immediately, failing which i shall send my complains to newspapers/consumer FORUM

Thanks and Regards
Haresh Raisinghani/Mumbai
Cell:[protected]