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HDFC Bank Complaints & Reviews

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Updated: Apr 15, 2026
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A
anandkm83
from Mumbai, Maharashtra
Apr 30, 2010
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Address: Maharashtra

Dear Sir,

I am anand Since last 3 years we use Credit card of HDFC Bank
Cr. Card No [protected]

1st we use 8000 then we clear payment 8500 on cash .
2nd time we use at least 10000/- But When bill gennerated 14500/- We are not used in 4500/- Vodafone Amount bills.
We already inform hdfc bank /credit card Department . but he is not any co-operate. We paid 5 to 6 Instalment.
Previous year 3 To 4 months I am Not in job so I will not able to pay 28000/- As per bank Last mr. Lalit Cr card dept has convince me for settelement he send me letter 11500/- In 8 Instalment . i will clear all this in 6 installment. So Pls update
Aug 13, 2020
Complaint marked as Resolved 
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    V
    vishal ashar
    from Ahmedabad, Gujarat
    Apr 29, 2010
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    Address: Maharashtra

    dear sir

    this is with reference to credit card payments of HDFC bank, i m sufferung from very bad service of HDFC card from over 3 years now, recent issue is as follows

    there were many problem with HDFC late payment charges on my accounts, finally they agreed and reversed the charges on which i used card for further use (this was happening from many month) due to continue of problem i visited HDFC chandiwali branch (CC collection department andheri(E) mumbai) and met Mr. Kamble Asst manager Debt where on his following promises i made cash payment of Rs. 3,000/- and continue using card

    promise
    1. Reversal of late payment charges
    2. each month cheque/cash pickup facility

    i had to fight for reversal, and person never came to collect payments in spite my calls to captioned office of the bank, due to such things i block my card on my own, again on reversal of late payment i made payment of 15,000/- and as per telecom with bank i was promised NOC of CIBIL on receipt of which i was to make balance payment, i did made payment but NOC never reached due to which i had to bounce my cheque, after this when i spoke to bank they informed me over phone that i was passed on wrong information, then they informed me that CIBIL NOC can only be issued after i get my payments clear

    due to series of wrong promises over phone and meeting (they are not giving me any thing in writing) i had ask them to give me a letter on HDFC letter head duly signed and sealed by authorised officer stating my final payout and also promising me to grant me CIBIL NOC

    i am witting mails to them from many month now, there are 100s of mails floating but bank is not ready to give any thing in writing and each month they are increasing my payout, i have put a very clear mails to HDFC BANK stating that i will not pay a single rupee till the time i received letter from bank stating final payout as on date of my first mail asking for letter (i.e. Rs 6,300 approx which i am ready to pay)

    on top of all now they have stared call my residence in spite they have my cell number with them, and they are talking to my parents in very abusing and un-professional manner

    kindly guide me on the issue at earliest

    --
    Regards,
    Vishal Ashar
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
    HDFC bank Credit card recovery department is most notorious in the country.

    That is the reason they can show very low Non Performing Assets because they never write off any of the settlements done with the customers. They did the same with me for one year. I took the matter with ombudsman, using all the emails that i had sent for one year, the settlement letter scanned copy and the proof of payment that i had done. Now i have received the zero balance confirmation and write off in cibil.

    They try to get you into accepting expired settlement letter after which you have no rights. Make sure you make the payment within the written time frame of the settlement letter at all cost


    Stay away from HDFC bank for all reasons.
    this issue went on for year or so and i got apology letter from bank..buti am unaware how they effected my CIBIL report
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      S
      sumitecepup
      from Noida, Uttar Pradesh
      Apr 29, 2010
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      suggestions

      Address: East Delhi, Delhi

      As I am the account holder of hdfc bank & standard chartered bank.As i realized one thing while making payment through our debit card their should be some secret code without which nobody can acess our card.As some body lose his/her vallet than anyone can do shopping with cards only.if their is some pin system like while withdrawing money from atm that would be better than person dont need to worry if he/she lost his card.Like this...
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      J
      jey
      from Bhopal, Madhya Pradesh
      Apr 29, 2010
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      My name is Jayant Kukreja & i am a saving account holder in hdfc bank ltd ,commerce house branch,indore. my account no. is [protected] .my complaint is regarding the twice debit of a amount of rs.6000 which i have withdraw only once. The withdrawal day is 19th feb. 2010 but instead of lots of efforts bank is not cooperating with me and not providing the proof of the withdrawal. Even the branch manager is also behaving very casually. So, i request you to look after the matter and do the needful
      Aug 13, 2020
      Complaint marked as Resolved 
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        S
        sureendarvettri
        Apr 28, 2010
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        Address: Bangalore, Karnataka

        I had applied a new ATM debit card on 12-Apr-2010 through the bank representative in my office. While applying they informed me I will be receiving it in 8 days. Then I inquired on 19-Apr-2010 about my card since I haven't received till that date.They said your application haven't reached our bank.After three days(22-Apr-2010) they called me back and asked me to give new application and on (23-Apr-2010) I had given the new application. Then today I had called them and enquired about the status again they are saying that my application has not reached the bank.

        What will they do I haven't made payment for my credit card on time? So whose responsibility is this?If there is problem with the representative means the bank should have rectified this when I am complaining for the first time?

        HDFC BANK complaint no : BAN065176

        Even the bank doesn't have the contact number of their representative. They are asking me the number of their represntative.
        Aug 13, 2020
        Complaint marked as Resolved 
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          H
          hardik_d3
          from Mumbai, Maharashtra
          Apr 28, 2010
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          Address: Maharashtra

          Dear sir,

          I am Hardik Doshi from Mumbai, I had taken a Floating Home Loan from Centurion Bank Of Punjab Ltd in August 2007 @ 12.79% p.a. Later the Bank was taken over by HDFC Bank Ltd.

          Currently the Home Loan Rates for New customers which All bank including HDFC Bank Ltd is offering is around 9% p.a.. However still i am being charged 13.25% p.a.

          Although my loan was with floating interest the bank is not willing to reduce the interest rates which is resulting in annual loss of almost Rs 200000.00 ( Rs Two Lacs Only ) per year

          Hence kindly help me in the same

          Hardik Doshi
          Off No 3A, Anandi Villa, 12 Lajpatrai Road,

          Vile Parle (W), Mumbai 400056.

          Tel :[protected] / 26184346.

          Telefax :[protected].

          Mob :- 0091-[protected].

          Email :- [protected]@yash-impex.com

          Website :- www.yash-impex.com
          Aug 13, 2020
          Complaint marked as Resolved 
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            R
            rajendraloans
            Apr 28, 2010
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            Address: Bangalore, Karnataka

            I took loan amount of 75000/- from HDFC Bank in the year 2005. After that as I need of funds, I topped up thrice. They called me and topped up again fifth time in the year 2009. This latest top up is done in the month of March 2009.
            As I am out of station and travelling due to my family members health issues, I could not reach anybody from March 2010.
            Due to some issue with ICICI Bank from where the HDFC EMI is going, the EMI is not cleared from my ICICI account.
            So there are two EMIs pending (March 2010 and April 2010).
            I have informed the call centre executive when she called me on my mobile.
            After that when I check my e-mail, I observe that there is a mail from HDFC saying that they lodged a complaint in Lok Adalat and sent a copy to my address. The attachment copy from Lok Adalat asking me to attend on 21st April 2010 and they sent this mail on 24th April 2010. I checked this mail on 27th April and immediately I replied saying that I will continue EMI from May 2010.

            What can I do in this regard? Any suggession or help.
            Aug 13, 2020
            Complaint marked as Resolved 

            HDFC Personal Loan — Releving till date not recevied

            I was work with HBL from May 2007 to July 2008 but i have not recevied my full and finel releving till date...

            Would request pls provide my releving and PF account no.

            Rgds
            Lokendra

            HDFC Personal Loan — Loan settle till CIBIL score not updated

            Dear sir ,
            My Loan A/C No : 91787260
            Pan Card No : AAQP W9212 Q
            I settle above loan no with HDFC bank. Till stupid HDFC bank not update my record from CIBIL. Please told that people otherwise i [censored] them

            Thanks .
            Kiran Wadghule
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              S
              sam197905
              from Pune, Maharashtra
              Apr 28, 2010
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              Address: Mumbai Suburban, Maharashtra

              As per my knowledge I have been paid all my dues against my Credit Card no. [protected] in installments.

              Since, when i applied for loan my loan got rejected because of CIBIL query as mentioned above.

              Please co-ordinate with CIBIL to change my Credit Card status from SETTLED to No Dues.

              Hence, any outstanding is still remaining as mentioned in the CIBIL report kindly let me know of the same. If it is genuien I will ready to pay the same & close the issue.

              Hope you will understand the problem & I will get the prompt feedback.

              Regards,
              Samir Padwal
              [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
              HDFC bank Credit card recovery department is most notorious in the country.

              That is the reason they can show very low Non Performing Assets because they never write off any of the settlements done with the customers. They did the same with me for one year. I took the matter with ombudsman, using all the emails that i had sent for one year, the settlement letter scanned copy and the proof of payment that i had done. Now i have received the zero balance confirmation and write off in cibil.

              Stay away from HDFC bank for all reasons.
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                K
                kulbhushan johar
                from Sangrur, Punjab
                Apr 27, 2010
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                Address: Ludhiana, Punjab

                Sir/Madam,
                I am a classic costumer of H D F C Bank,your employ name Tajinder kaur,(still she is doing job in HDFC Bank, in jamalpur branch)cheated me by giving me wrong polesy,she told me,sir you please give us 18000 rupees per year,three year you pay this amount,after that you stop giving payment for two year,and you get 108000 rupees,but she did wrong polecy for me,after three year when i stopped the premium,the company approached me,and told me that whole story,she is very much mischievous,she mentioned her own home address on the my polecy ,and collect all the documents,which were my rights,now when i was approaching her,she told me,Do,whatever you Do,i don't care.Sir/Madam I approached the bank manager also,but still there is no response,even they do not pick my phone,so you please tell me what can i do now?
                waiting for your reply
                Kulbhushan Johar.
                Aug 13, 2020
                Complaint marked as Resolved 
                policy no-WTG1479675
                plan no-life long unit linked templated.
                plan code-WTG investment fund unit linked templated.
                allocation proportion-Balance d fund.
                n/a-protector fund.
                n/a-growth
                fund-100%
                policy holder-kulbhushan johar.


                Complaint against -M/s Tejinder Kaur, w/o Sr Kawanal nain singh, #295R Model town Ludhiana.
                Adders where she is still working-sector 32 HDFC Bank jamalpur, Samarala Chandigarh Road, Ludhiana.
                To
                The officer,

                Subject :- Complaint against Smt. Tejinder Kaur, Backup Manager, HDFC Bank Ltd., SCO No. 12, Sector 32-A Chandigarh Road, Ludhiana. Second Address:- Smt. Tejinder Kaur W/O S. Kawalnain Singh, R/O H. No. 295-R, Model Town Ludhiana.
                Sir/Mam,
                With due respect that, I am a law abiding and peace loving citizen of India.
                In the year 2007, I visited Centurion Bank of India ( now known as HDFC Bank Ltd.) Model Town branch, Ludhiana and the accused apprised and induced to me regarding the AVIVA Life Insurance Policy. And at that time the accused told me that said policy is only for five year and I has to pay the premium only for three years and after three years nothing is to be paid by me and I will be entitled for the double amount equal to the amount paid by me in three year. Accordingly the accused give one AVIVA Life Insurance policy bearing No. WTG1479675, when she was posted at Model Town branch of Centurion Bank of Punjab, which has now been merged into HDFC Bank Ltd. After the purchase of the Policy, I regularly paid Rs. 18, 000/- per annum from 2007 to 2009 and thereby, I have paid Rs. 54, 000/-
                To keep me in the dark the accused also mentioned the address of me in the said policy at her own residential address, so that I will not be in a position to receive any correspondence issued by the company from time to time. After the period of the three year I come to know about the address given by the accused as her residential address, I got changed the address to my actually residential address. It was clearly indicated by the accused that after the elapse of three years, I will have nothing to pay in future.
                That thereafter I received various telephonic messages from the AVIVA LIFE INSURINCE company that in case I will not pay the fourth premium of 18, 000/- the payment of remaining amount after deducting 70% surrender charges will be made to me. And the policy was made by her lifelong plan policy (Year 2007 to Year 2064). By giving wrong information and wrong facts by the accused at the time of insurance of policy, the accused committed fraud and cheating with me.
                It is therefore, respectfully prayed that necessary action may kindly be taken against the accused and give me my payment back as soon as possible.
                With kind regards.
                Date[protected] Kulbhushan Johar S/O Sh. Naresh Kumar Johar
                H. No.2795, St. No. 3, Jammu Colony, Near Preet Palace, Ludhiana.
                There is still no solution, m still waiting.
                u r right
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                  <end>
                  from Mumbai, Maharashtra
                  Apr 27, 2010
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                  Address: Thiruvananthapuram, Kerala

                  Hi,

                  I am a loan holder at HDFC bank Technopark branch. Even though I don’t have any dues till now, my payment date is on 21st of every month and I couldn’t do the payment till now… Yesterday they called me and I told them that call me today to collect the payment, unfortunately I couldn’t take call today they called my mother and threatened her. She embarrassed and more over suspecting about what I am doing here. (I am sure that many of you experienced the same). Later I called back the executive and raised my voice…

                  Then he told that my mother is the co applicant for the loan and they don’t want to talk to me and they will take the cash from her. And he told that tomorrow they will send the ‘Collection Team’ to my house. And frankly communicating that the collection team members include gangsters. The no. of the guy who threatened me and my mother is [protected].

                  I am sure that many ppl experienced the same. While taking the loan there is special consideration for Technopark employees and treating us like gods.. And if you delay the payment by 3 days they used to treat us like street dogs… Not even considering about the family and even abusing our mother…

                  So just think twice before taking loans from HDFC Bank..
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    M
                    mahesh.mehta
                    from Ludhiana, Punjab
                    Apr 25, 2010
                    Resolved
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                    Address: Amritsar, Punjab

                    HI
                    Myself mahesh mehta sending you mail regarding my PF Clearance not done yet. i already sended my documents to concern department in oct 09 but still i did't got any kind of payment in my a/c or any kind of revert at your end

                    Details

                    Employee code M07658
                    Date of joining Feb. 06
                    Date of Leaving Feb 09

                    PF A/C NO. 72821

                    Kindly look this matter and revert when i will get amount of my PF. Any kind of clerification required you can contact me on my cell no. ([protected]). waiting for your positive reply as soon as earlier.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    HDFC Bank — not yet received

                    i have not receivrd my letter from hdfc bank
                    My car insurance claim no.289946 is not since two month.When ever call your office response is not positive. They asked me call at call centre which is not easily aceessible.

                    HDFC Bank/Allahabad — Non clearance of cheque

                    SUB: Non clearance of my Cheque No 107848 issued on 21.10.09 for Rs. 2888.00


                    Dear Sir,

                    I have to point out following points for your information and necessary action.

                    1. That, I am a preferred customer of your Bank.
                    2. That, I am having two S.Bank accounts bearing numbers[protected] &[protected] of Gorakhpur Branch.
                    3. That, my S. Bank Account Number is[protected] of Gorakhpur.
                    4. That, I had issued one A/C payee cheque in favor of EUDD Kalyani Devi , Allahabad for Rs 2888.00 on 21.10.2009.
                    5. That, the cheque was returned back to ICICI Bank Limited, S. P. Marg Civil Lines unclear on 26th Oct.2009 with remark “ NOT PAYABLE THROUGH ALHABAD CL”
                    6. That, the matter was brought in your kind notice on 02.01.2010 and your reply was since the cheque issued is not at par cheque so it could not be cleared at Allahabad.
                    7. That, cheque numbers0107846, 0107847and 0107850 issued to different agencies on different dates were cleared by you under the same circumstances.
                    8. That, another cheque bearing number 0784127 of my Saving Bank account number[protected] in favor of EUDD Kalyani Devi, Allahabad for Rs 3325.00 issued on 27.06.2009 was cleared by your Branch without any problem?
                    9. That, EUDD Kalyani Devi has imposed a penalty for Rs. 939.51 (Rs.800.00 plus 1.5%) on me.

                    You are requested to please look in the matter personally and credit Rs.939.51 in my account and oblige.

                    Yours Sincerely,


                    (Arun Kumar Tewary)
                    69, Type III IRWO,Sangam Vatika,
                    Dev Prayagam, Jhalwa, Allahabad.

                    HDFC Bank — not recieved my pf amount

                    Dear Team,
                    I was worked in HDFC BANK in the period of feb 2008 to aug 2009.my pf no is MH/44678/34087, But still im not getting my pf amount.i asked in hdfc bank they said your pf is in processing it should take some time.Please let me know my pf status and when it will be credited.Please do the needfull at an earliest.
                    Thanking you
                    Regards
                    G.Rajasekar
                    PF NOT RECEIVED YET
                    HI
                    Myself MANOJ CHAKRABORTY sending you mail regarding my PF Clearance not done yet. i already sended my documents to concern department in 19/05/2011 but still i did't got any kind of payment in my a/c or any kind of revert at your end

                    Details

                    Employee code M08681
                    Date of joining Dec. 06
                    Date of Leaving Jun.10

                    PF A/C NO. MH/45327/80171
                    PF claim id no. MHBAN[protected]
                    Kindly look this matter and revert when i will get amount of my PF. Any kind of clerification required you can contact me on my cell no. ([protected]). waiting for your positive reply as soon as earlier.
                    Dear sir/mam
                    My self kuldeep singh bisht i was worked HBL Globle Pvt Ltd in 2005
                    my Date of joining 11mar 2005& date of leaving 31dec 2005
                    my EMP Code 02089
                    Sir i want take my PF amount my PF account no-47295, for that i want a PF form
                    Please send me on my present address
                    Kuldeep singh Bisht
                    S/o Mr. B.S.Bisht (EX Dypt Commandent BSF)
                    Gali No 8, Nahar Road Gumaniwala
                    Shyampur Rishikesh
                    Uttrakhand
                    Contact no [protected]
                    My Name Is Amit Kumar and My Emp Code was A20150. I am The Team Of Auto Loan Under Amit Garoo In Patiala (Punjab ) Location . And In Your Help I recieve My Releving Letter and PF Forum .and I applied MY PF on August Starting ANd till Date My pf NOt Come And No one Telling Me About My PF . I will Try your numbers But No One Responding . They Give Me Another . nUMBERS aRE[protected],[protected]. Kindly Help me and Tell Me whats The Position Of My PF .And When I get My PF . Kindly Revert As Soon As Posible

                    I am Very Thankful to You and your Team .
                    Thanks & Regards
                    Amit Kumar
                    Emp Code- A20150
                    Mobile Number - [protected]
                    Patiala
                    My Name is Lata my employe code L01567
                    HI
                    my name is sachin kumar singla. i want reliving letter. my emp code is CS39535.


                    sachin kumar singla
                    [protected]
                    sachin.[protected]@yahoo.com
                    HI
                    Myself Banothu Chandru sending you mail regarding my PF Clearance not done yet. i already sended my documents to concern department in Jan -12 but still i did't got any kind of payment in my a/c or any kind of revert at your end

                    Details

                    Employee code AP/C02703
                    Date of joining Oct 10
                    Date of Leaving Jul 11

                    PF A/C NO. MH/45327/

                    Kindly look this matter and revert when i will get amount of my PF. Any kind of clerification required you can contact me on my cell no. ([protected]). waiting for your positive reply as soon as earlier.
                    Hi

                    Myself Abhishek Sharma sending you mail regarding my resignation. I already sanded my documents to concern my senior.But not yet received any settlement letter or any documents.So pls kindly look this matter and revert.Any kind of clerification required you can contact me on my cell no. ([protected])
                    waiting for your positive reply as soon as possible.

                    Employee code - A17834
                    Date of joining - 2nd feb 2009
                    date of leaving - 1st dec 2012
                    sir
                    I am g.v.santosh kumar my employ cod s44415 I was working in hdfcbank personal loane dept in burugul v.c complex balampet ameerpet hyderbad iam working docment support exective in team Balakrishna reddy dip manager & I resine[protected] but ihave not received reliveing letter & PF form
                    plase kindly revert me cell no ([protected])
                    Dear Concern,
                    My self Piyush Bajpai
                    I had been joined HBL in HDFC bank auto loan dept. at Allahabad location since jan 2004 and I had
                    resigned from my post on dated june 2006 but still i have not getting my relieving letter and PF form .
                    Kindly provide me the same on urgent basis on my email Id. Regarding Details are given below.

                    Employee Name:Piyush bajpai
                    Employee Code: P01037
                    Location : Allahabad
                    Email Id : [protected]@rediffmail.com
                    Mobile no :[protected]
                    Add : MIG-54 ADA Colony kalindipuram, Post- Dhoomanganj -211011
                    I have already mailed you on your email Id ( hbl.[protected]@hdfcbank.com) but still i am not getting any responce from your side .
                    waiting for your positive reply as soon as possible
                    sir
                    I g.v.santosh kumar my employ cod ; s4415 i was working in HDFCBANK personal loane dept in burugul v.c. complex balkampet ameerpet - hyderbad i am working documet support exective in team dip manger BEU BALAKRISHNA REDDY & SARVINE i resine[protected] but i have not recived RELIEVING LETTER & PF plase kindly revert me contact ; [protected] email id;[protected]@gmail
                    sir
                    myself G.V.SANTOSHKUMAR sending you mail regarding my PF clearance not done yet i alrady sended my document to concern dept march[protected] but still i did got a any kind of massage
                    plase kindly revert me

                    employ cod s44415
                    1 march - 2013
                    contact-[protected]
                    email id ; [protected]@gmail
                    sir

                    Myself Premkumar S sending you mail regarding my PF clearance not done yet.i already sended my document to concern department 19th Aug'2013.but still i did't got any kind of payment in my a/c and any message.

                    Please kindly revert me

                    Emp ID - P13638
                    Department - Home loans
                    contact-[protected]
                    email id ; [protected]@yahoo.co.in
                    SIR
                    i am g.v.santosh kumar my employ cod-s44415 i was working in hdfc bank
                    personal dept in ameerpet sending you mail regarding my pf clearance not done yet i already sended my document to concern dept but still i did got a any kind of massage
                    plase kindlly revert me
                    employ cod-s44415
                    cont-[protected]
                    Dear Sir,

                    I am Gokuldas.T.K. (G03362). I have been submitted my EPF settlement papers at EPFO office through HBL Global pvt Ltd Mumbai 400013.Bearing EPF/EPS No;MH/BAN/45327//89327. (Claim ID;MHBAN[protected] EPFO Office has been claim settled my EPF/EPS for Rs 23740/- wide cheque No;958986 and Rs 9581/- wide cheque No;983895 respectively at 30/12/2011 drown on my a/c No;[protected] of HDFC BANK LTD at Thrissur.
                    Unfortunately the above said my HDFC BANK A/C has been terminated due to poor Bank balance before the said claim settlement done by EPFO Office. Hence the amounts are note credited to my bank account. So I could not affordable the amount.
                    I do necessary steps to retain the amounts to my new bank a/c. SOUTH INDIAN BANK- KOORKANCHERY BRANCH, A/C NO; [protected], IFSC/NEFT; SIBL0000488.

                    The EPFO Office sent me a letter of requesting A.S.R.Form &amp; Photocopy of Pass Book / Statement having Bank A/c No;/Name and Address of the Bank duly attested by the Employer.So please arrange me an A.S.R.Fom and Kindly do the needful
                    dear sir,

                    i am sundeep kumar. i submit my PF from in mumbai addess by curious for 20days left but there is no reply to refund for HR.

                    pls Kindly refund my PF.

                    regard
                    sundeep kumar
                    S44404
                    Company :HBL
                    Name :K.M.YUVARAJ
                    DEPART MENT : HOME LOAN
                    EMP code :Y02065
                    working peroid 11/04/2014 to 28/07/2015
                    Mail id : [protected]@GMAIL.COM

                    Request for PF NUMBER AND UAN NUMBER
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                      Devdes
                      from Mumbai, Maharashtra
                      Apr 25, 2010
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                      Address: Mumbai City, Maharashtra

                      Hi,

                      This is Devendra. I have a HDFC bank credit card. I am getting lots of call from HDFC agency for doing credit card payment, however as per settlement done with HDFC back I have done all payment, however after completion of payment they have start calling me again that your settlement is invalid and you have to do balance payment.

                      I am not using There credit card from more than 1 year however they are keep sending me bill and adding charges on same. As per discussion with HDFC agent on called while paying last payment she told me this is my last payment and I will not get this bill again.

                      Now I have pay to HDFC more than what I used, I do have settlement and payment details with HDFC back. The problem is HDFC has multiple agency they do not have proper record of customers, hence every Agent is talk different and guide on different way, now they have cross the limit and using bad works and they harassed me & my family.

                      I have try to reach HDFC back however they are not ready to take compliant saying they are not looking credit cad division and I have to go there head office. There is no clear direction to whom I have to reach to resolve this issue.

                      Please let me know because I bore with agents abused words, and don’t want to keep any relations bank like HDFC.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Dear HDFC team

                      I alway feel proud to say that I am a satifised customer of Hdfc bank - The best thing of hdfc bank is the service the promptness and the efficency. But from the past few days the harrasment which I am undergoing makes me feel that Hdfc is also just like any other bank.

                      I would breifly describe you about the problem which I am facing - I would be very happy if I could get any solution from your end.

                      Issue:



                      I have requested for a settlement on my credit card no [protected] and I have got the settlement for Rs 139600/- with a payment in 8 shots (enclosed settlement letter) my last 2 installments has been bounced and have cleared the same with in 30 days period.



                      It has mentioned in the settlement letter that the contract of settlement is void if any dishonour of cheques - Keeping that in mind I have asked your telecalling representative during payment of my bounced installment that wheather it will cause any problem since it has mentioned in the contract that it is void if the cheque is dishonoured - Your representative has stated that It will be a problem and any issues will be taken care by them. Based on the trust and the reputation of the bank I have paid the outstanding via cash (receipts enclosed).



                      Last month I have got a call from your collection representative named Mr. Anand for payment of 84000/- I have said that I have done a settlement for which he has crossed check and asked to mail the settlement letter to his superior Mr. Porchelvam who is marked in this mail - There was no revert neither from Mr. Porchelvam nor from Mr. Anand and suddenly during 2nd of July I was not able to access my ATM card and when found out I came to know that my SB account has been lien marked for RS 53000/-- I rushed to HDFC bank Nelson Manickam road branch and met one Ms Eswari on 3rd july 2010 - She had listen to my grivence and said that she will try to do a reversal of my liened account - I was contacting her the every alternate day but till now she is not able to make out any thing.



                      I have been moving pin to pole to all your branchs mentioned below



                      1. Nelson manickam road branch

                      2. Lattice bridge branch

                      3. Vadapalani branch



                      but it was only a waste of time No one was able to give any solution to me - The answer was very simple to contact the help line.



                      I have also contacted help line several times - I only hear from them that I will be contacted by concern department in 3 hours time but no one has called me yet.



                      I have few concerns which I request for a solution



                      When I have paid the entered settlement amount then why is my account marked lien?
                      If the contract was void by my dishonoring of cheques then why did your representative collected the payment from me?
                      When I have already done the payment for the dishonored cheque why do I get a notice for sec 138 after 3 months of making payment?
                      The lien has been marked on 2nd July but I get a notice from you only on 8th July 2010?
                      How can you mark lien to my account with out informing me?
                      Why have your representative not contacted me for further settlement?
                      Why do you marked lien to my account when the trail mail from Mr. Porselvan says that I need to 3760/- and I can reuse my card


                      I am writing this mail with a heart felt depresssion and hoping that I will get a solution for my queries and my amount will be reversed.



                      I would be forced to go to consumer forum and Banking ombudsman if I am not getting any proper solution from you.



                      thanks and regards



                      Noor Mohamed Majeed







                      [protected][protected][protected][protected]


                      Subject: Hdfc Credit Card Pymt Remainder
                      To: noor.[protected]@familycreditindia.com
                      CC: noor.[protected]@hotmail.com
                      From: Porchelvan.[protected]@hdfcbank.com
                      Date: Sat, 26 Jun 2010 17:09:01 +0530

                      Dear Mr. NOOR MOHAMED MAJEED


                      Re: Your HDFC Bank Credit Card # - 4346********6124

                      This is with reference to the above mentioned card account.

                      We observe from our records that your card is currently over due. We would like to inform you that there is an outstanding amount of Rs. 82, 464.64 /- as on date on your card account. we request you to kindly effect immediate payment of Rs.3, 760 / to avoid further levy of charges. Post your payment the card will be available for usage

                      Please do get in touch with our Debt management Executive at the following number for any further clarification.

                      Ph :[protected] Extn -1561
                      [protected]

                      Assuring you of our best attention always,

                      Sincerely,
                      Debt Management
                      CreditCards

                      HDFC Bank declared 'Best Private Bank in India' in the Euromoney Private Banking Survey 2010.
                      ____________________________________________
                      Disclaimer:
                      "The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise. The contents of this message may not necessarily represent the views or policies of HDFC Bank Ltd."
                      Harassment call for Credit card payment
                      Hi,

                      This is Tushar. I have a HDFC bank credit card. I am getting lots of call from HDFC agency for doing credit card payment, however as per settlement done with HDFC back I have done all payment, however after completion of payment they have start calling me again that your settlement is invalid and you have to do balance payment.

                      I am not using There credit card from more than 1 year however they are keep sending me bill and adding charges on same. As per discussion with HDFC agent on called while paying last payment she told me this is my last payment and I will not get this bill again.

                      Now I have pay to HDFC more than what I used, I do have settlement and payment details with HDFC back. The problem is HDFC has multiple agency they do not have proper record of customers, hence every Agent is talk different and guide on different way, now they have cross the limit and using bad works and they harassed me & my family.

                      I have try to reach HDFC back however they are not ready to take compliant saying they are not looking credit cad division and I have to go there head office. There is no clear direction to whom I have to reach to resolve this issue.

                      Please let me know because I bore with agents abused words, and don’t want to keep any relations bank like HDFC. please contact on [protected]@yahoo.co.in
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                        prathikjain
                        from Hyderabad, Telangana
                        Apr 24, 2010
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                        Address: Hyderabad, Andhra Pradesh

                        I am Prathik Jain holding account No. [protected] at Charminar Branch of HDFC Bank since December 2008. The account required me to hold an Average Quarterly Balance of Rs.5000/-. In November 2009, I called up the HDFC Phone Banking No.[protected] to enquire about the calculation of AQB whether it is calculated on calendar quarter basis or from the month my account was opened. The phone banking officer clearly guided me that my AQB will be calculated according to the month of account opening i.e., Dec-Feb, Mar-May and so on. Hence, I maintained it accordingly since then. On 14th April, 2010 Rs.827 were deducted from my account against AQB charges Jan-Mar 2010. I immediately emailed the customer service regarding the same repeatedly but what they could do is just to inform me over phone that action will be taken against the phone banking official but the amount will not be refunded in any circumstances. Why do I have to pay for no fault of my own? Never expected such foolish behaviour from HDFC. They operate their customer service department to cheat and extract money from their customers.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          R
                          Rohith_kalthod@consumercomplaints
                          from Bengaluru, Karnataka
                          Apr 24, 2010
                          Resolved
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                          Address: Bangalore, Karnataka

                          Respected Sir,
                          My name is Rohith K, Residing at # 396, 7 th Cross, 8 th main, Mico layout, Btm II stage, Bangalore-560 076. Mobile No [protected].
                          Besides my House a HDFC ATM centre is opened recently. From Opening date till today the cstomers of ATM are parking their Vehicles in front of my Gate, where I am facing a lot of Problems while Taking my Vehicle Outside and Inside of the Gate. for the same several time I approached Security Of the ATM, The Responce from his side is He is not concerned and Agian I approached his Security Field officer Got Scolding of volgure language.
                          I had complained the same with MICO layout Traffic Police.
                          I Request concerned department of HDFC Bank to get interfere in this regards
                          and give the solution for this problem.
                          ATMs are made for People's convinient but for that why I should suffer? IS THIS FAIR? Can I take this matter seriously?
                          I hope you can understand the Problem and do the needful.
                          (Name of the Security - Sharath Gowda,
                          The field Officer who is not at all listening my words and Not having Control on his tongue I even dont know his name His Mobile No is [protected])
                          Regards,
                          Rohith K
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          HDFC Bank — No security at ATMs

                          Hi, I am a resident of Mirzapur(U.P) and working in Mumbai. I frequently use HDFC bank ATM when i go there. I was shocked when i saw around 10 people atleast inside the ATM and no security guard. Mirzapur has only one HDFC bank ATM which is on site. When i went to withdraw the cash there were 5 people with me inside the ATM from which one man was showing her daughter by pointing me how to withdraw the cash from ATM. I asked for security guard who was at pan shop near the bank and when i asked to see the branch manager to lodge the complaint of security in his Bank ATM then Branch Manager told me HDFC bank dont provide any security for Atms and we will not be responsible if any mis happen takes place inside the ATM. I just want to know who will be the responsible if anything happen inside the bank ATM.
                          Regards
                          Rachit Agrawal
                          [protected]@yahoo.co.in
                          On 12 Feb 2010, my SBI ATM got stuck in the HDFC ATM. The story is is, I tried to withdraw in the 1st instance but after entering the Pin, instead of asking amount, account statement came out and also I got the ATM card. After that the guard came in and tried toi help me and he asked me to put the PIN and he did some thing at the back and press some of the keys and said that my card is retained now.

                          Instead of helping me out, it seems he facilitated to jam the card and said that the server is down. He told me to collect the card from the bank. As soon all this happened, he asked other customer to go away and said the ATM is not working. Soon after, notified "out of order".

                          I was quite at a loss as I have not experienced such things before and am always doubting the guard. For god's sdake please forgive me if I am simply doubting. But atleast some body clarify on this if the card is really stuck up or it is some kind of false play of the guard. Please help me, am really stressed as I am need of money. If I am wrong, please forgive me, it is infact not complaint but to clear my doubts. Thank you.
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                            K
                            komal
                            from Ahmedabad, Gujarat
                            Apr 23, 2010
                            Resolved
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                            Address: Ahmedabad, Gujarat

                            Respected Sir,

                            Subject : Non-Receipt of PF Employee Code HBL/AP/K04710 ( Ahmedabad Branch)

                            I Komal Nagori ex-employee of Hbl Global Pvt Ltd, (Ashram road Branch, Ahmedabad). And my employee code is HBL/AP/K04710 I left my job on 30th jul,2009 and thereaftert I have applied for PF Withdrawal from Hbl Global Pvt Ltd, . I request you to please inquire in to the matter as I have not received my PF till today(23/4/2010) in my Account. [protected]

                            My personal details are as follows :

                            Name : Komal Nareshbhai Nagori
                            Employee code : Code HBL/AP/ K04710 (Ashram road Branch, Ahmedabad)

                            Address for corespondence:

                            A-3 Shyam gokul apt.
                            132ft ring road
                            Shyamal X road
                            Satellite
                            Ahmedabad -380 015.

                            Email address : [protected]@yahoo.co.in

                            Mobile no : +91-[protected]
                            Savings Bank Account No : [protected]
                            Bank name : HDFC
                            VEJALPUR, AHMEDABAD
                            Ahmedabad

                            Please look in the matter and reply as soon as possible

                            Thank You
                            With regards

                            Komal Nagori.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              S
                              sanjay Katoch
                              from Mumbai, Maharashtra
                              Apr 23, 2010
                              Resolved
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                              Address: Ludhiana, Punjab

                              Ref Load account number 2946390 (Used car Loan) HDFC Bank

                              My compalint is regarding a used car loan for a used maruti 800 car which is having registration number is PB10 AT3587 and whose loan account number is 2946390 which shows me as a coborrower in this loan .This loan was cleard on 24/11/09 by Mr .Dinesh Malhotra by paying a amount of Rs 20000 recipet number 19396504 at mall road branch of HDFC bank.

                              I have never availed a loan from HDFC bank nor I am a coborrower/ guranter for any kind of loan to anyone .
                              someone as forged my signatures to avail such loan . Even today sibal stand on my name because of this loan and I cant avail loan from anybank .

                              1. My request to the bank is to show me the documents bearing my signatures for applying loan or to become coborrower/ co guranter for any such loan .
                              2. To clear my name from this loan .
                              3. Clear my name from sibal too.

                              in case bank need to correspond to me my mail id is :

                              [protected]@live.in

                              in case bank does not respond to my complaint i will proceed to court to resolve this matter.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                sharath1497
                                Apr 22, 2010
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                                Address: Chennai, Tamil Nadu

                                I have been using the HDFC Bank FOREXplus Prepaid card from Dec 09 in UK, I require a hard copy of the prepaid card statement for my dependent's VISA and need to submit the same to the UK home office, from the 20th of March onwards I have repeatedly called up HDFC bank from UK and spent a lot of money to just request a statement, each and every time they advise me that the statement will be mailed within 10 working days, but till date the statement has not been delivered at the address, all attempts to contact them in this regard has been in vain, they never provide me with the tracking number or any mail reference number, I would like to register a former complaint against:
                                Prepaid Cards - Dept.
                                HDFC Bank Ltd
                                Chennai - 600 107
                                For unprofessional conduct, misleading information and not delivering and processing customer requests.
                                The card statement is very important to me as this is one of the most important documents required for my dependent's VISA.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  jeeva1974
                                  from Noida, Uttar Pradesh
                                  Apr 22, 2010
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                                  Address: Chennai, Tamil Nadu

                                  Card Number: [protected]
                                  I had HDFC credit card long ago. I blocked the same.
                                  As per my understanding I left 7000 balance and the HDFC bank detected 5000 from my salary account without my permission. Also I did not receive any statement for that. After 1 year I got mail saying that you have to pay 17000 Rs. I asked full transaction details they are not ready to give. Now they are saying that you have to pay 30000 plus amount, I am asking the same question for statement but they denied providing the statement. I just want to know the real transaction details were by me. So please help me to sort out this issue with valid solutions.

                                  Some body called from third part and they are using un-parliament words and make me afraid. Also they are saying that if you not paying the amount they will kill me. I am going to register a complaint against HDFC bank for that.



                                  Thanks & Regards,
                                  Jeeva.V
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    Kunal
                                    from Gurgaon, Haryana
                                    Apr 22, 2010
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                                    Address: Hyderabad, Andhra Pradesh

                                    Respected Sir/Madam,

                                    I am Sunitha, an HDFC bank customer with Credit Card Account No.[protected]. This is regarding an outstanding amount of Rs.22283.22 on above account. In this amount payment of about Rs.10,000 was made to Bajaj Allianz Insurance in November 2008 (this I came to know when I enquired with HDFC) and the rest is interest amount. I would like to inform you that I NEVER applied for an HDFC Credit Card or any Insurance from Bajaj Allianz. The said Credit card account was opened without any information or approval from me when I opened an account with HDFC in January 2005 which I closed on 31st January 2006, I have submitted my check books and other
                                    documents to HDFC in this regard, also I NEVER received any Credit Card from HDFC, so I was not aware of the Credit Card account opened by HDFC. This whole thing is a FRAUDULENT practice of selling insurance through phone to uniformed customers adopted by Bajaj Allianz in Collaboration with HDFC to pass the benefit to Credit Card salesman, Insurance agents, Telecallers and other middlemen to achieve their sales target. Please check and if possible answer the following questions I have regarding this practice:-

                                    1. Can HDFC issue a Credit Card to the customer without anykind of confirmation or approval from customer and charge customer for the same, that too without handing over the Credit Card to customer.

                                    2. I have opened an account with HDFC not Bajaj Allianz, its a third party in this case, then why my bank and contact information was shared with Bajaj Allianz without my consideration, as I was charged on an account even I was not aware of then the Bajaj Allianz people must have my account information, in this case HDFC is not maintaning the privacy information of customers.

                                    3. I never received any certificate for the said insurance for which I was charged, can HDFC sell insurance on phone without any kind of documents or CONFIRMATION from customer, this is a forced sale by constantly calling (harassing) customer. I am again making it clear that I have never given confirmation to avail the insurance.


                                    Thanks & Regards.

                                    Sunitha.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      venugopal.k
                                      from Bengaluru, Karnataka
                                      Apr 21, 2010
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                                      Address: Chennai, Tamil Nadu

                                      i have surrendered my HDFCSLIC policy no 10960460 on 22ned march 2010 with duely attched adressproff and id proff. requested for the my policy amount to pay to me by cheuque/dd to my communication address.
                                      in general HDFCSLIC process takes only 10 working days to process.but after more than 20days also they did not piad monwy to me.
                                      when i met them in person at ashok NAGAR CHENAI brach they told delay diemto internal process and raised complient .still no resonce from any one of the same.

                                      kindly consider my request to follow up this issue.as lot of my financial needs are depended on this payment by hdfcslic.

                                      Details:
                                      Policy no: 10960460
                                      Name: J.P.N.Venugopal krovvidi
                                      DOB:[protected]
                                      Address: no 151, palaniappa nagar, alwartiru nagar, chennai 6000087.
                                      Amount paid: 4000/- per month since 2007(completed 3 years)
                                      Surrendered at : HDFC standard life insurance branch annanagar, chennai on 22 march 2010.
                                      person/employ
                                      to whom it was
                                      submitted: MR . Surya (at the same branch on 22 march at 12.45 to 1.30 P.M).

                                      Expected service: Do the process of my policy to get my money ASAP as DD/cheque to my communication address.

                                      thnaks& regards,

                                      venugopal.krovvidi

                                      no 151,palaniappa nagar,ARCOT road, alwartiru nagar,chennai 600087

                                      [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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