HDFC Bank Complaints & Reviews

I hold a Car Loan account (A/c No[protected] with HDFC Bank. The Bank has fined Rs 480 for cheque bounced due to insufficient fund in my clearing bank(Axis Bank) for EMI payble for the month of May. The EMI amount is Rs 4439. Cheque No- 61153 (Axis Bank). Clearing date: 7th May 2010.

Screenshot of my account statement is attached here.

But my clearing bank account has sufficient balance for the cheque clearance but still the cheque has been bounced due to reasons not known to me.

Please take necessary action at your end and help me get the fined refunded and the cheque/EMI getting cleared.

Thanks,
Suddhastwa Ghosh
Mobile no- [protected]

sir,
my self rajat roy,
i have joined hdfc bank on 5th of april 2010 as cse on company,s payroll, so as a proper sales executive i was told by my senior ,sales acquisition manager named samrat kumar biswas ,bilaspur branch,branch code 771 , to bring business of savings a/c,before my code generation,i have being 2 savings max a/c of 25000 each, and they for their own interest logged the business in their own a/c, one for team leader hemant pal and another for other cse alka,so my code is generated on 24th april and after that i have worked for 7 day and left the job with proper information , because i have got an another oppurtunity. when i asked for salary for 7day, they are telling that
they have make my case quit as i left before starting, but ihave given two business , so kindly help me out in getting salary or getting out of confusion



regards rajat roy
cse bilaspur ,(771)

my international Gold card number is
[protected] is of add-on card,
my request is to get pin number soon &
how to get my e-statement

where this is my mail id & hereafter i wish to get all e- statement only to this mail id- [protected]@yahoo.co.in

cell: [protected]

SUB: UN-CUSTOMER FRIENDLY PROCEDURE ADOPTED BY HDFC BANK WEST MAMBALAM BRANCH FOR EXTENDING TPT FACILITY FOR NET BANKING

I regret to bring to your kind notice about the un –customer friendly procedure adopted by your Bank. I have given a request to your West Mambalam Branch, Chennai to activate the Third Party Funds Transfer (TPT) facility to my Net Banking which is in use since the day of my opening the account. My request was turned down and I am requested by the Branch to submit all the following identification document:
1) Passport (not expired)
2) MAPIN card issued by NSDL
3) PAN Card
4) Election/Voter’s card
5) Driving License.
I do not really understand as to why does the Bank wants all the above ID proof when I have furnished an ID proof already at the time of opening the account. I feel this is unwarranted and not a customer friendly procedure. You will agree with me that any system or procedure followed by a Bank should be customer friendly and not in any way to harass the customer. I am only requesting for an add-on facility to my existing Net Banking facility.
It will not be out of place to mention here that other Banks like ICICI Bank and Indian Overseas Bank activate the TPT facility at the time of providing Net Banking facility itself and they do not harass their customers for asking for 5 ID proof like your Bank for activating the TPT facility. Moreover my signature affixed to the Application form for TPT facility itself an ID proof. If my signature on the application differs from your record will you activate the TPT facility with the submission of ID proof now asked for by you ? It is really strange that a Bank of your repute is following an un-customer friendly procedure and harass the customers.
I request you to review your procedure and activate the TPT facility requested by me at the earliest, failing which I shall be constrained to bring this sort o[censored]n-friendly customer approach adopted by your Bank to the notice of RBI and Banking Ombudsman

Dear All,

I got my releiving letter from HDFC Bank in September'2009. My last day of working is[protected]. My employee code is T0697. I have send provident fund withdrawl request in the month of September'2009. I have contacted so many times with Vignesh Ayyer ( his contact number[protected] who's dealing with the settlement of provident fund in HR Department. Everytime he says that settlement will take one or two months. But till date no settlement was done by their side. Their is no due pending against me.

Please arrange to release my provident fund.

Regards
Tarun Bansal
Sirsa
[protected]
[protected]
E-mail id - [protected]@yahoo.co.in

Dear sir/mom

HDFC BANK Pvt.Ltd.


Subject :- Regarding Salary

Sir
I am Abhishek kumar and my emp. id is CA21065. i was joined 13 july 2009 and i was working 30 september 2009.but i did not got salary.
After my some weeks deposit in my account only Rs 5000 .
please sir give my salary of total working days. sir i had lot of call in mumbai head office.
on any response . so please sir kindly take care my case . i m waiting for your response.


Thanks
ABHISHEK KUMAR
[protected]
Email.[protected]@gmail.com

I am using the credit card of the HDFC bank from the long time and i was making the payment on time on regular bases.but this time there is liottle bit of late . teh problem is that without informing me they make a call on my home number and start using the abuse words which is totaly unaccepted by me . so please kindly take action action against them and help me.

Your's Sincerely Customer
Dhyanendra Pratap singh
[protected]

This is nearly 4 years back which i faced a problem from HDFC bank Loan.
i had Purchased a Honda Active from Haiku Honda, Domlur thru HDFC Finance
i had given pre paid cheque dualy signed to the Bank. Every thing was going on Fine.Till one of the cheque got bounced not because of balance but due to the Signature Problem.
If this is the Problem is it my Fault.Either ICICI Bank or HDFC people should have sent a letter or email to me giving the details.
But the way they behaved is horrible like under world goondas.While giving loan they behave like a innocense but if they find a simple problem they do not even have patience to enquire and solve the problem.
If they do not have the capacity to recover the money with patience then why the [censored] they provide Loan.They could have told at the time of purchase they wont provide the Loan.
This is hoe they behaved.
They came to my house and started arguing that I have not paid one Month Instalment and i have to pay it immediately or give us the key of Vehicle we will Seize the vehicle.They where even not ready to check what the problem is.They behaved like a illiterate Goondas.then I told I will caome to the branch and talk to them what exactly the Proble is. they agreed and i was on the way to there office.
But [censored]ers what they did is the stoped the Vehicle in the signal and took the Key and told me they will take the Vehicle to banaswadi godown. I could not do anything but had to reach the office.There the official is one more goonda.He is arguing that they have done the right thing and you settle all the balance amount immediately.
If this happens after repaying 80% of the Loan.what should i tell to the HDFC Person Who they select people and the way they treat.
who should we complain about this.Because of this quarrel I was taken to hospital and been medicated with psychatrist since 4 Years.
Because of this I lost my job and now not getting Job since they feel i am short tempered.
just for remaining 12000/- will now HDFC take responsible for what has happened to me
Why dont some organisation control this goondaism

This is to inform you that I am holding a HDFC credit card for the last 4 years.

Recivery agents of HDFC Bank Kolkata (contact no : [protected] & [protected] & [protected]) is threatening me repeatedly and he is behaving very rudely.He is using different rough language & entertaining in personal things.

Also he is calling to my office boss, neighbours even more than 20 times per day so that i am afraid of loosing my job. He is not telling his name also.

I have also informed HDFC Bank customer care through email and phone..But still there is no result atall..

I would like to request you to kindly do the needful so that i can get rid of these embarrasing situation.

Subject:-termination of loan Agrement Number 12437871
we herbely confirm that the loan agreement entered into between HDFC BANK Ltd.andthe above mention customer, has been terminated.We request yuo to remove the hypothecation of HDFC BANK Ltd.on the said vehicle the details of witch are furnished below.
Vehicle Registration Number:- UP78AM8538
Engine No. ;- G4HD3C28134
Chassis No.:- HR3M349824

From
Rekha Singh Verma

Dear Sir/Madam

I (P. Dhanunjaya) have taken a home loan in HDFC Bank, Vellachery Branch. The Builder (Balaji Constructions not registered ) and loan facilitator have the tie-up. The loan facilitator explain that they will scrutinized the documents and they have own employees of HDFC bank to monitor the site and they will look into the construction phases. The Builder constructing the apartment as his own fashion, extended the building front, back, left and right side and raising the construction area and taking the money. The builder constructed other apartment and occupied our land. As AKDR Golf court management warned him so he gave 2 feet to there compound wall. Previously he started construction on the compound wall. Without pillars one side he is constructed. I have informed to the bank people, but there is no use, they have not taken any action against this issue. without pillar on the top constructed the water tank.
The builder made the agreement, in that there is no liability on him, every thing all liabilities with the customers he made it. This information is we asked him to change, the bank facilitator Mr Sahul given the guarantee, he will make another agreement and this time please make sign on this to disabuse the amount first time. If I complaint they have not taken any action against him or builder. The technical manager of HDFC is not at all visiting the site and monitoring. There are no standards at all. The builder, the Technical Manager and loan facilitator altogether cheating the customers and making the money.
I request you people provide me Justice from this Builder and HDFC home loan officials syndicate.

Thanks You very much sir/madam

I am the customer of HDFC bank.I have been the member of credit card services since past one and a half years and in october. This year I found that 7650/- has been debited from my account of one policy which was imposed upon me without my consent & notice by the bank.

It will not be out of place to mention here that I have made several telephonic calls to your bank's call centers but no proper & satisfactory reply has been given by banking authorities till now.

It is my humble request that the amount of Rs.7650/-is wrongly debited from my account Account no-[protected] should be credit immediately .Please.




Account no- [protected]
Name- Neha Wagh
Address- A-19 Gagan Enclave Rohta Road Meerut (U.P)
Phone No- [protected]

Hi

This is with reference to HDFC bank credit card [protected].
I was using this credit card long time back and Bank paid my Electricity Bills without informing me worth Rs. 10870 (which was overvalued in actual that point of time). I also paid my electricity bills by cheque becuase o[censored]navailibilty of information that bank has given me smart pay facility. hence my electricity bills was double paid for which I have never got any compensation.

In the same month (november'2005) i shopped for 2000 Rs. extra from the credit card and same I paid and cancelled the credit card.

I also requested bank to show me the Signature for opting the smart pay facility (if I have made somewhere on the Credit card application form) but the same has not been shown till now. I also requested bank to cancel the wrong charges levied on my credit card statements but no action has been taken so far by bank in this regard.

Bank is mentally harrassing me on the ground of non payment of dues which actually not a fault of mine since then.

I am seriouslly getting disturbed whenever somebody call me and give me a threat for this.

I am really looking for your help. Please help me how can i take this forward and get this resolved asap.

Regards

Manish Gera
[protected]
Delhi

Dear Sir,
My name is Jitendra Nath. My PAN No. is AEQPN7382A and Date of Birth is 27th May 1970.I have a Credit Card of HDFC Bank which no. is [protected]. Its credit limit is just Rs.50000.00(Fifty Thousand).But in your record it is reflected Rs.5000000.00(Fifty Lacs).You are requested to correct the same to verify the concerned bank.my mobile no. is [protected].

Thanking you.

Yours faithfully

Jitendra Nath

RECENTLY I RECEIVED AN EMAIL FROM HDFC BANK STATING FOLLOWING:::

Important message for Savings account customers

# The number of transactions in a Savings Account is restricted to 100 transactions per half year.
(A MERE 15-16 TRANSACTIONS PER MONTH ?? THATS IT ??? I USE TO HAVE ATLEAST 30 TO 35 TRANSACTIONS PER MONTH)

# 5 cash transactions at branch will be allowed free per month. Every additional transaction will be charged @ Rs 100 per transaction effective 1st July 2010. (I CAN'T USE MY HDFC ACCOUNT WITH EASE AT MY OWN BRANCH? WHAT THE ..... HOW ABOUT DOING CASH TRANSACTIONS IN OTHER CITIES ???? NOT POSSIBLE!!!!

ALL THESE, I FEEL IS A NICE WAY TO KEEP CUSTOMERS AWAY FROM THEIR PRODUCTS.....

This is for your kind information that i have own a car for which i took auto loan (loan account number[protected] from your bank on last 26th Feb'2010 but till date i have not received any documents regarding the same.When i called up the executive again & again he told me that same will be delivered at my home address within a week,but 2 & half months passed away,but still i dont know whom sholud i contact or what is the solution.

Kindly advice.

I wish to make a complaint against HDFC Bank. I have a Platinum Plus Credit Crad from HDFC bank (Credit card no. [protected]). In the month of April 2010, there was an advertisement from HDFC in Goibibo's website that "Pay by your HDFC credit card and get cash back worth Rs 250". This offer was valid from 14th April to 30th June. As such I booked 4 flight tickets from GoIbibo on 21/04/2010 believing that I shall get a cashback of Rs1000 in total for the tickets that I booked. However my latest statement that got generated on 14/05/2010 (almost a month later) does not show any cashback which means that no cashback was given to me.
This is extremely annoying as I had several other offers from other banks that I could have availed at the time when I got my tickets booked. I chose to go with HDFC as the offer looked lucrative. HDFC cannot misguide their customers this way. As per the policies, they cannot advertise anything which they do not offer in reality. It is extremely unprofessional on their part to indulge in such misguided services. I want the cashback to be creditted to my account at the earliest and request you to please look into this.

Thanks & Regards,
Sunita Dutta
[protected]

HDFC bank branches in Nagpur and Amravati (cities in Maharashtra state) have refused to deposit the cash in my salary savings account. They say this account is meant only for salary deposits by my employer and I can only withdraw money from it. I was surprised to hear the branch manager that this is a profitless account with very small amounts turnover and we do not give any other service to salary account holders. I am going to make a complain of it to my employer requesting them to change the banker but I would like to know whether this is correct because earlier the same bank was allowing to do the same and good banks like ICICI and SBI do it without any problem.
Pradip Chavan
Business Manager
Ranbaxy Labs Ltd.
Nagpur (M.S), India
[protected], [protected]@yahoo.co.in

Shame on HDFC Bank. Their electronic banking servers were down on Saturday 15th May 2010, and they are shamelessly telling that as a reason. These days even small retail showrooms have backup computer servers which they switch on if their main computer does not work.
On Saturday 15th May 2010 I made a purchase of Rs.9999 and swiped my card in the retail outlet. It said "Insufficient funds", (I was having a very good balance in lakhs). The people in the shop were looking at me as if I was a beggar or just came to show off and am not having enough money.
I called up HDFC help desk. It says "Customer care" on the debit card, but it is a computerized recorded menu which comes up again and again, and you can never get a human being to respond. So I chose option 4 for "reporting lost card", though my card is not actually lost, that was the only option to get a human being to talk to you.
For three times I told them my account number and details and each time they would say "please be on line, I will connect to another person" and then cut the call.
Then I went to the nearest HDFC ATM, that was not working. All HDFC customers were complaining the same. Also most people could only withdraw upto a limited Rs.5000 and not more than that.
Then atlast I have to yell at the helpdesk lady, that I am calling for the fourth time and not to disconnect the phone.
Then one man came on line and told me "All our computer servers are down and will come up only 1 hours afterwards!!"
What a shame! What would happen to customers who eat in star restaurants on a weekend with families and when they swipe their cards and the waiter announces "Insufficient funds".
My question is if HDFC computer servers are not working, why blame it on the customer and announce to the whole world through the Point-of-Sale device that he is having "Insufficient funds". Why not a simple "HDFC bank server not working". Is it not annoying for the customer? Every one looking at him as if he has come to rob!!
And all leading banks have computer servers which work with their ATMs, EFT POS and netbanking. But they all have "backup servers" too. The backup computer servers switch on automatically and take over the work when the main computer server goes down. Does not HDFC Bank management know this simple fundamental about Electronic banking?

Card No- [protected],
I’m holding others banks credit cards from last 3 years and as well HDFC also. Only with HDFC I’m facing the Problem This is my 4th Request for Hdfc Credit Card settlement and till now no one have reward.
I have contacted below mention number you have provided for settlement. (Last Mail Ref No HBL[protected] Hyderabad[protected] . I spoke to Rekha and Suresh regarding this they said (Both Are HDFC EMP) – After april they can do the settlement as they promises me as per my request in 15000/- for settlement. Now when i called they said not possible great …Suresh also told me to don’t make the payment till april 2010 and HDFC will do the settlement.
Now I can’t talk to Any way I need final settlement asap.
And I don’t want to communicate on phone you guys Don’t know how to talk to the customers also.
I need proper channel to close this. Send me mail with settlement I can deposit the cheque Same Day.
Please understands on phone you people have promises many things in Indian Consumer Complaint site you have more than a 1000 complaints . And 50% Customer are facing the problem after settlement also.
You don’t care about your customer HDFC is playing with customers.
I also requested to the RBI have to look this, Banks don’t have right to play with the customers money, I can’t believe everyday more than a 3 to 4 complaints in consumer complaint site only for HDFC Credit Card.
I think better RBI have to Stop this bank. I agree some time bank have to face problem from customer’s side also but means not that they will play with the customer money.

I have sent Mail Just now to - [protected]@hdfcbank.com,
Mark CC to [protected]@rbi.org.in and kaushal.[protected]@hdfcbank.com(HDFC Nodal Officer HYD & Principal Nodal Officer for HDFC Bank Ltd.)