HDFC Bank Complaints & Reviews

yes they screwed him royally and now all he has is lump of tears .

did ur issue got resolved, even iam facing the same issue

How to protect your hardly earned money from the white collar thieves (HDFC) or (BankS)


1st level escalation -- >[protected]@hdfcbank.com

2nd level --- >>PriorityRedressal.[protected]@hdfcbank.com


Anyway, your queries will not be resolved and they will tell you blah blah blah stories

Don't worry, still you can retrieve your hardly earned money


####################

3rd level Banking Ombudsman, Chennai <[protected]@rbi.org.in>

RBI Banking Ombudsman

https://secweb.rbi.org.in/BO/precompltindex.htm

http://www.rbi.org.in/commonman/English/scripts/againstbank.aspx


If your genuine not answered by RBI, still you can go to the next level of escalation ...

But, 99% of the genuine cases will be resolved by RBI itself .. Good luck :-)

Reach me on
[protected]@gmail.com for further information

I was offered a free HDFC credit card with no annual fee.I have not used it even once and now getting text messages from HDFC saying I have to pay 600 Rs . Thinking of closing my account with them if this scam is not resolved

Non revert form bank since visit, mail

Dear Sir,
I Vimal Kumar Prajapati worked with Hdfc Bank Brach at Ambedkar Nagar U.P. under employee code no. CV15171. As a Contract Sales Executive . I have resigned my job Three Month Ago but on till today i dont get pf withrawal amount So please arrange to settle my provident fund account.
Thanks & Reagrd
Vimal Prajapati
Cell No.[protected]
e-mail id : [protected]@Sifyl.com

Credit Card — ZERO BALANCE

i shaik nabi has surrenderd my credit cards issued by ICICI has closed my account and got the zero balance statement and account settelment letter from the bank but it is still reflecting in the cibil report so i request to the concern department to please look into my complaint.

thanking you
shaik nabi.
pan no ATXPS5083K

hdfcbank — remove my name from cibil

I recived personal loan from hdfcbank on dated 29/9/2004 LOAN A/C NO..847271 Rs83000. Ideposite full payment acording to bank ON DATED 04/04/2008 . then bank give me "0" balance statement and "NO DUES"on dated 15/04/2008.But bank not inform to cibil till dated <08/10/2008> pl. i request to you cheek my statement and remove my name from cibil.

HDFC bank Credit card recovery department is most notorious in the country.

That is the reason they can show very low Non Performing Assets because they never write off any of the settlements done with the customers. They did the same with me for one year. I took the matter with ombudsman, using all the emails that i had sent for one year, the settlement letter scanned copy and the proof of payment that i had done. Now i have received the zero balance confirmation and write off in cibil.

Stay away from HDFC bank for all reasons.

my credit card is blocked

ATM CARD BLOK HO HAY TO HAME KYA KARNA CHAYIYA

The complaint is regarding the misbehaviour of the Collection department of HDFC Bank.
The copy of the letter is placed herewith for your information


Darshana S. Kedare
A/303, Devshrushti CHS,
Near Brindavan Society,
Thane (West) – 400 601

To
The Manager,
HDFC Bank Card Division

Sub: Complaint against collection agency executive.
Ref.: Credit Card no. [protected]

Dear Sir,
I would like to complaint against your Customer Care personnel for his erratic behavior. He not only threatened me but also used a filthy language while communicating with me.
In Oct’ 2009, I had made a call to the Customer care department for settlement of outstanding payment on my credit card. After which I had received a call on 3rd or 4th of Nov’09 from credit card department (Mr. Abhijeet) saying your settlement has come for Rs. 18,000 which you need to pay in 6 installments. I requested him to check whether it is possible to make the single payment and for which will I be able to get any waiver in the amount. He said he need to check the same & will revert back. Next day, I received a call from the same person saying first I need to clear the outstanding amount for that month & later he can check on the same. In response to this I made an immediate payment of Rs.1380 (Check No 065355 Thane Bharat Sahakari bank ltd.) on 6th of Nov ’09. After that I did not received any call from the concerned department.
In the first week of Dec (8th or9th Dec) I received a call from Mr. Bharat Sharma, Personnel from HDFC collection department saying my settlement of Rs. 21,990 has come. I told them about the previous call which I had received for the settlement of Rs 18,000 & asked him to check on the same but he denied the same & instead started arguing. He also started cross questioning me. I requested him just to check on the previous settlement & give the satisfactory answer so that I can make the payment for the exact settlement amount. As he was not ready to listen anything I told him I will check with the customer care or with the nearest branch.
On Saturday, 11th Dec’09, Mr. Bharat Sharma again called me saying “kya hua maine aapko do din ka time diya tha? I told him I could not talk to them or go to the nearest branch as have a small baby & will be calling them on Monday i.e. on 14th Dec’09. But he was not ready to listen anything and started using foul language again & again also used words like “ye settlement bhi chala jayega or nahi bharana hai to bhad mai jayo”. On 15th Dec’09, at 3.30 pm, I called up the customer care complaining about the same & they assure me that I would receive a call from the concern department.
On 16th Dec’09, I received a call from Mr Pankaj, who listened to my problem & answered all my queries. He also agreed that there was a settlement of Rs 18,000 and the same was forwarded but did not get approved. He also surprised as to how I received a call for the settlement of that amount. He then assured me that he will again check the same & will let me know the exact settlement amount.
On 15th Dec’09, Mr. Bharat Sharma again contacted me. I told him that I have spoken to customer care & expecting a call back from them. He again denied on same saying you haven’t made any calls to customer care & was not ready to listen anything. He then transferred the call to one of his colleague Ms. Sameera who was not ready to listen to my problem but instead was kept on speaking for 10 min without listening to me. I heard quietly whatever she said & when I tried to speak, she again started the same record & did not listen to me. Thus I had to disconnect that call forcefully.
On 16th& 18th Dec’09, I called up the customer care for my final settlement but no satisfactory reply was received from the executive, I asked him to escalate the call but he informed me that as my card is in inactive state, they will not help me & asked to contact on [protected]/1712. I spoke to executive named Sachin who failed to help me hence requested to escalate the call. He denied the same saying he does not have a facility to do so. After insisting him he said that I will be receiving a call back from his supervisor. On 18th Afternoon I got a call from Ms. Jyoti Swami who listen to my complaint but failed to help me. She instead threatened me of putting my name in defaulters list. I told her I am ready to make the payment only if she is ready to e-mail me the rules & regulation regarding the same but she denied & did not give satisfactory answer & disconnected the call.
On 19th Dec’09, Mr Bharat Sharma was continuously kept calling on my mobile as well as on land line and harassed me for doing instant payment. Moreover he has also called to our neighbor place and insisted him to call me on phone. My neighbor is an Old man, aged 72 yrs and he is bed ridden. He stays at his place alone so he told him his inability to call me. On hearing this Mr. Sharma told him “Tumko Jitna Bola Hain utna Karo.”
I hereby once again want to make it clear that I really want to make a payment and now I will make the same only if you send me in writing the final settlement amount. To avoid the postal delay you may send my settlement letter by hand delivery and collect the cheque of the same amount on the same date.
I also want an apology letter from Mr. Sharma for misbehaving with me and my neighbor.
It is to bring to your notice that I have also forwarded the copy of this letter to the Consumer forum for necessary action.
I hope taking into consideration your market reputation you will take stern action against Mr. Sharma.
Thanking you.
Regards,
Darshana Kedare

I have similar complaint against Mr.Bharat Sharma, he is quite notorious for using filthy and abusive language against Customers. But apparently HDFC bank doent want to take action against Mr.Sharma . He is more of goonda and less of an employee.

this hdfc bank person is lier i also got such calls form the same no. on 7th july 2010. telling the same thing. we should unite and get some complain file against such tactics for collecting money.

Tax was deducted from my fixed deposits and not credited by HDFC Bank. I checked on NSDL site. First I thought there must be some thing wrong with the PAN details available with HDFC. But they are absolutely correct. Form 16 was issued by HDFC but tax was not deposited. This is very serious lapse. TDS of other banks is reflecting on NSDL but not HDFC's.

Sapan S.

Whether a corporate salary account holder or a Preferred customer, relationship managers in HDFC bank sucks. Has anyone heard of bank levying charges against Manager cheques issued 8 months before? According to HDFC bank, even if you are a preferred customer and enjoy services of no such charges, the bank as per their policy has the right to levy such charges without your consent. It has been more than 6 weeks I have been chasing relationship manager, bank manager, greivance redressal forum of HDFC bank who even after assuring that the charges will be reversed within a week's time, they have stopped taking my phone calls and sending irrelevant responses to my mails simply ignoring the matter. I strongly recommend everyone to not engage with HDFC for any time of relationship since I myself will end it soon with so pathetic response on such serious issues.

I am trading through ICICI direct .com.for the past 3 years.Their charges are high[ I feel], After seeing your posting i have changed my mind.Thank u Sir.

Sir, I have opened classic saving cum online trading demat accounts with HDFC BANK with a view that it would be better than any other bank. I am sorry to state that it is a hopeless trading account which can not run without online terminal as normal online trading discontinued with " your session is invalidated. Please login again" HDFC BANK is befooling public like Icici bank. HDFC bank/hdfcsec is expertised in deducting illegal amount from the customer account any time in the name of participatory amount/high brokerage charges etc. Basically, it is hopeless bank, looting account holders. I have been trapped in this bank and loosing money in share trading by paying high brokerage/participatory amount.

A.K.KHANNA

If one remains inactive in the trading screen of hdfc sec for a longer span, its automatically loggs off, its being designed considering the security norms, as basically all secured transaction sites are designed. The brokerage is however lesser than ICICI direct.

CAR LOAN — different rates

Hello

I am looking for car loan.I talked to bank .I came across many people of HDFC bank ..they offered me loan with defferent interest rate. someone was giving me @ 9.75, some at 10% and some 10.25 and some 10.5 and so and so.They dont have anything written on site or paper.Even I didn't understand the calculation given by representative. Let me ask u upto what rate finally give me for car laon? Onething, I am not convinced the way handle represntative.Some of my colleague got car laon @ 8% interest rate. Tell me the final rate.Please give me genuine rate and send me details mentioned all the charges.

Please let me know why different rate with different representative? I thought to get loan with good interest rate from HDFC but it depressed me after such instances.Since couple of weeks HDFC representative given false rates .Is it a fish market.? there should be properly documented and standardized way of giving interest rates to customers.

Waiting in anticipation.

Good Evening Sir,
I Himanshu Ahuja from Nainital had received a debit card from your bank after two months which the bank had promise to get in ten days. Then their was a scheme of the bank that by doing the p[ayment from the the card you will get the DVD of which the last date was 31st January 2009, then by going to the bank the replied that the scheme is over. Infact, their are still the pamplet of the scheme.
So therefore I will be very thank ful if this my complain will be listen not be fall on the blind eyes.
Thank You
Himanshu Ahuja
Mob. no.[protected]

Well i recieved the reply from bank that the transaction is legitimate and bank has no liability whatsoever
Well this is very ebrassing...similar transaction happened at the same time on hdfc credit card and those were reversed
The bank is not showing intrest because its my mony at stake tyhe money has already gone from my pocket and tha bank really dont care for it ??
My account no is [protected]
debit card no [protected]dispute form no 68294 versova branch mumbai
details of transaction on debit card dt 4/4/10 amount 13527/- marchant name mkhoj solutions pvt

the transactons of around rs90000/- were reverted from the credit card with same marchant my credit card dispute no was [protected] cr card no [protected]

Thankyou very much for reverting the transaction amount of around 90000 rs on hdfc credit card

But i would like to know Is there any action taken on the merchants where the transactions were made ??

Also like to add secondery security system on netsafe account login,
wherin the secondery password is recieved on the registered mobile no or email

But the debit card transactions are not reverted

It seems that the people employed at hdfc bank are not technically competent they seem to have no adequate knowledge of the transaction procedure
I am getting very irrelevant answers

It is dangerous to be associated with instate with incompetent people

just check this ans
]Dear Mr.Kamble,

Thank you for your patience and co-operation.

We have credited the reverse amount on[protected].


Assuring you of our best services at all times.

Warm Regards,
Sunil Puri
Talktous Team
HDFC Bank Ltd.

and here is my explanation

Dear sir,

Ithink there is some mistake no amount has been credited
The amount you see credited rs 427/- is not reverse credit dear friend
The hacker made netsafe card of rs 14000/- and made actual purchase of rs 13527.89 hence the credit amount rs 427.11
This is not the amount that has been reversed
I am talking about the transaction of 13527.89 to mkhoj which is fraudelant

I hope you get this

Regards
Sachin

netbank is only in home pc not, cafes

sir my hdfc a/c no is [protected] maine 9:39 25/08/2012 ko online recharge kiya tha es no ka [protected] wo success nahi hua but a/c main se bal kaat liya

hdfc bank cut down my balance sending a message that is your a/c has been debited by using debit card

this rascation has been done without my permision so help me

HDFC Bank — Bounce of Cheque

Dear Sir,

With all due respect i would like to inform you that I am having an account in HDFC bank Ltd account number is [protected] .Few days i have issued a cheque (no.126363) of amounting Rs.2555 favoring India Infoline Ltd. which was bounced.I am chasing the customer care for the reason of bounce of cheque they are not giving me any reason for that. Another side India infoline has charged me Rs.500 for this. Thank god they had not filed any criminal case against me ( as cheque bouncing is now a days criminal offence).

sir it's creating a metal pressure on .If some one sue me I will now where because i the only earning member in my family. If India infoline sue me than i will lose my job as well as social respect.

I have sufficient fund in my account to clear the cheques.

Kindly advice me for this .

regards
Chandra Prakash

HDFC Bank — Check bounce

On 5th jan 2010 amount of 7000 was deposited me against GIC housing loan ,on 8th jan 2010 GIC bank deposited check but it was rejected by HDFC bank.

Dear customer,

We would like to investigate your complaint further. Request you to please email us at [protected]@hdfcbank.com with some additional details such as your contact and account details. Please mention the id number TTU[protected] in the subject line of the email. Once we receive these details, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank

Replaced last compaint

Dear Sir,
I have taken auto loan account no.is [protected].My emi deducted today 05.11.12.but i have deposited 2000/-rs.on 05.11.12.But my cheque has been bounced today morning.please help me.
regds,
Anu Sethi

HDFC BANK,Mall Road,Amritsar — Credit Card

Inspite of getting all the the dues and issuing a SETTELEMENT LETTER for the dues of credit card, HDFC bank employess are threatning me of dire consequences and asking for more payment, they have issued threats of thrashing and kidnapping if I do not pay more money to them.They have threatened to bring Goondas to my home for recoverey of the amount for which they are not ready to produce any record of balance dues inspite of my repeated requests.

i was worked with hdfc bank rewa as cse in liabilities i joined from 12/9/08 till 28/2/09 my foreclosure of contract was done but i didn't received my basic salary of march to till date. my sm was mr. bharat jagyasi

My name is Anil tayal. I was in hdfc bank, barakhamba branch, new delhi, from 6th september 2009 to 22th nov.2009 as a team leader in sales department but i dont get my salary once .my employee code is ca22528.

TO,
THE HDFC BANK LTD.
HDFC BANK HOUSE ,2ND FLOOR,
Senapti Bapat Marg,
Lower Parel,Mumbai 400013

Sub:Salary issue for 17 March to 12 May
Respected Sir,
I am Akashdeep Sharma Employee code CA24913 was an Employee in your HDFC BANK LTD MALL ROAD AMRITSAR.

Sir,My Account number is [protected]. I have still not able to get my salary for the period of 17 March to 12 May.

Sir, My Basic salary is 6000+2500 and total is8500.I Request my HR manytimes but they are not supporting me.I Gave my Resign letter also.

I Request you to Reliase my salary. Otherwise i will knock the door of the court. or give me the other number of your Main Head, Then i contact & solve my problem.

Your Faithfull
Akashdeep sharma
Mobile no [protected],[protected]

My name is pintu kumar I was worked from HDFC BANK from ring road Lajpat Nagar Branch as a contact sale executive, since Oct. To Nov. 2010. And my emp code is "CP14992" I had resign this bank from Dec. 2010. But I did not receive 2 month salary, because my account is blocked reason of communication problem. I changed my communication address in march 2011 than I call to my senior he is says I send mail to HR dept. And your salary credit within 20 days. But 20 days is over in last month. After that I call to my sales manager he says I am not looking Lajpat Nagar Branch at this time. You please call to new sales manager. I call to new sales manager dated on 23rd March 2011. And send to my emp id and account no.through SMS After that I call to dale manager more than 10 time, but I did not receive answer regarding of my payment. So, Please help me. My mob#[protected]

Dear Team,

I Ms. Shahida Khan was working as insurance co-ex in HDFC Bank Ratlam since last two years EMP Code - 72664 have not receive my salary for
Dec 2011 and Jan 2012. as my contract letter was near to end in Dec
2011 I was regularly reminding my BM to renew my letter for process my
salary he told me that he'll done soon. On 1 Feb 2012 he told me not
to come from tomorrow onwards and relive me from my service and even
neither give me any relieving letter nor accepted my resign letter
also not processed my remaining salary.

Sir, I need your guidance and support as after many reminders to
settlement and my BM my salary is not being processed my F&F is also
pending, I want my reliving letter also.

Request you to pls look into the matter seeking for your revert

Mob - [protected]

Respected Sir this is to inform you that I Rohit Kumar Employee Code CR
31061 was working with ur Bank from 04-Feb-2013 to 09-Apr-2013 as a Sales
Officer But it is very sorry to say that your organization does not treat
your employee as good as its brand name.
I havent received my salary for the past 2 months and when asked for the
salary they used to give date after date but that date never arrived. Due
to this neglegance i was forced into resign from the compmany.
Still the salary issue persists. Kindly help in resolving the Salary Issue
or just confirm that wether the Salary would given or not So that I will
not waste my money and time in getting the same.
I am not the person waiting for the solution there are my 4 more guys
waiting for the Salary as i am.
Hope that this letter will help me in waiting for the solution.
Your faithfully
Rohit Kumar
Emp.Code (CR 31061)

Rlease solve this issue

They harassed me for one year and i want to share my experience with everyone.

HDFC bank Credit card recovery department is most notorious in the country.

That is the reason they can show very low Non Performing Assets because they never write off any of the settlements done with the customers.
They did the same with me for one year. I took the matter with ombudsman, using all the emails that i had sent for one year, the settlement letter scanned copy and the proof of payment that i had done. Now i have received the zero balance confirmation and the write off in cibil.

They try to get you into accepting expired settlement letter after which you have no rights. Make sure you make the payment within the written time frame of the settlement letter at all cost

*they sent harassing recovery agents on 'behalf of HDFC Credit card'
*the agent wanted me to make part payments rather than asking for settlement letter
*they tried to make me accept the expired settlement letter.
*they did not honour their written commitment made via their settlement letter for writting off the dues.
*they kept on refusing on emails and kept asking for more money for writing off in cibil records.
* I took up the issue with their "Nodal officer" as well but to no use.
*finally i took all the mails to the ombudsman and got the issue resolved.
*Till date HDFC credit card department holds that everything that was done is in accordance with bank policies. (only God knows how many inhumane policies do they have in their kitty)
*they have wasted my whole one year in followups, mental harrasment, and botheration.

Stay away from HDFC bank for all reasons.