HDFC Bank Complaints & Reviews

I (a very senior citizen) wanted to open a Savings Bank account jointly with my wife (also a very senior citizen) and employed daughter.

The bank’s website provides for opening for single operators only! For joint operations one has to approach a Branch. As I do not want to venture out in this pandemic situation, I thought I will talk to them to find out if they can find a way out. But their system provides for only customers and not otherwise, even a prospective customer like me!

I got a contact number[protected] from their website which was always switched off!

I think all these banks have provision for opening accounts online only if it is single operator. When will they rise to the needs of the hour?

My name is Suresh Pandit. My email id is [protected]@gmail.com. I have applied for HDFC fastag online and made payment of 300 INR. The reference number of the application is HFR02018948. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update. Its been over 6 months now.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended. The email id given is also bouncing back.

I have been with hdfc for a long time now and this is unacceptable that they just take my money and forget about it.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

I was trying to recharge my postpaid bill via payzapp so i added money from my credit card to payzapp wallet and i did recharge of my jio postpaid number. Balance got debited from payzapp wallet and recharge didn’t happen.
It’s been more than 3 months till now i haven’t received the refund.
I raised several complaints lot of mails and calls but no response yet.
Kindly help me with it.

Withdrawal amount of 921.2dollar from olymp trade platform not yet credited in my HDFC bank account. Transaction RRN number[protected]

[protected] is the AWB no which is given by bank. where is my courier

Hi Team,

I'm HDFC Bank Credit card Customer (Don't have SB Account), I'm using Credit Card almost from 5 years.

3 Years back, I tried to update mobile number and fill the form, drop down forms in HDFC Bank ATM, No updates and filled the form again after few days, still no update.

When checked with customer care, They said you signature is miss match(As I have done different signatures when I applied for credit card).

Since i had old number with me, I left it.

Now recently I have shifted to different address, and My card got expired, HDFC dispatched new card, Blue dart guy called and said since i moved to different address, he is sending back card to HDFC.

Now, I called Customer Service, they said i need to update the address, I asked them, already two times HDFC rejected to update my mobile number due to signature mismatch, If i send update address form again Signature mismatch will happen.

Customer Service guy said me to fill the form for Signature mismatch and drop down in HDFC ATM.

When i download, i could see signature mismatch form having two tab one with old signature and another with new signature.

I don't know, how can they ask for old signature, if i'm aware on old signature, i could have already put same signature to update my mobile number.

Now, I have filled KYC and put it in drop down box in HDFC bank.

Please let me know how can i get my card, I'm ready to close the HDFC Credit card, since service is illogical, i din't find any difficulties in changing address and mobile number in other banks, it was very smooth and secure.

Reaching customer Care person is one more Challenge, IVR options are pathetic.

I have applied for the Personal Loan in HDFC Bank and it is not approved and got declined. I checked with an executive who was my loan consultant saying that you have attached a fake payslip in 2020 with the HDFC credit card application but the fact is I was holding an HDFC Credit card with the limit of 46000 and I got it discontinued last year on my own volition. But currently, I'm having problems with the loan with all the banks because...

I'm Suresh Kumar, I have applied for the Personal Loan in HDFC Bank and it is not approved. I checked with an executive who was my loan consultant saying that you have attached a fake payslip in 2020 with the HDFC credit card application but the fact is I was holding an HDFC Credit card with the limit of 46000 and I got it discontinued last year on my own volition. But currently, I'm having problems with the loan with all the banks because HDFC says you have submitted manipulated payslip. I request to you please clear my case from the hunter. I'm not a fraud and I can prove it. please review it to get it sorted out, it's about my career as I can't apply for the loan if you don't clear it from the fraud list. Requesting to you please please review and clear the case from the hunter list.

I have a salary account with hdfc bank at shivmandir branch, West Bengal. They opened demat account without my consent and its really concerning because I never authorized them to do so.

I will be taking this complain to the higher authorities.

My issue is -

On 24th Dec 2021 I swapped my HDFC Credit card on an Indian Oil petrol pump with the amount of Rs 2904/- and received the same amount text message from HDFC Bank at the same time once the transaction was done successfully.

Now when I login online in my credit card portal there I saw a transaction of amount Rs 3005.06/- and got shocked because it is with the description of Indian Oil where I get the fuel with the same date of 24th Dec 2021.

HOW THIS HAS HAPPENED?
WHY THE TRANSACTION AMOUNT IS SHOWING DIFFERENT?

So now in reality I paid Rs.2904/- for oil purchase and the same message received from the bank but in transaction history it shows Rs.3005.06/- --- which gives a difference of about Rs.101/-.
Now I got a 1% surcharge back of Rs29/- in the card itself from the bank.

So now a big question arises --

Why is there a Rs100/- difference in the transaction amount compared with actual and what is showing online?

Please understand this question and even if you are not able to get this then please call me and I can explain to you in Hindi / English language (whichever is suitable to you).

Waiting for your call...

Also attached the text message and transaction history screenshots for your reference.

Regards
Rahul Goyal
M: [protected]

I had applied for a credit card with all my details. I have been following up with my relationship manager, credit card team and have been getting false assurances about the application with no evidence to back anything up. Still I have no idea about its status and no one is taking accountability.

This is extremely unprofessional, irresponsible and downright pathetic!

My salary account was created by my company. I left the company in march 2017. Due to this i dint maintained the minimum balance in my account even the balance left is also deducted as penalty for non maintenance of minimum balance. I am not working anywhere. I am not using credit card, debit card even then my account balance become -4422 last month i checked. How they can do this to non used account. How can they impose penalty. I am not working anywhere and there is no any source of income
I can not pay this negative balance.
I request to hdfc bank please refund the amount deducted or either close my bank account.

I had purchased a LG TV from Reliance Digital Ulhasnagar on 10 Oct 2021.
As per bill, I was to receive cashback after successful completion of 3 months of EMI which was completed on 5 Jan 2022 but yet it is not deposited in my HDFC account.

I have a consumer durable loan which is on auto pay..as I have restructured all my loans in the lockdown..n you can check on my cibil report too..still I am getting legal notice to pay 16000 + bounce charges even though I have restructured my account n all Consumer durable loans have been paid either through link provided by bank or to the bank employee..how can you make legal notice saying I am supposed to pay this amount..or else I will be charged with section 138 as my auto debit failed

Card application decline with no reason provided
To HDFC Bank Credit card manager,
Pune Zone.

I have got a call from HDFC bank for Credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number. then got 2 3 verification calls one my Mobile. and one person collect NAME/CONTACT NUMBER/ADDRESS details. I did that.

Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

I am highly disappointed with HDFC bank service and Customer care support.
Pathetic pathetic.

Today I was sending 3500 to UCO bank, got a message of transaction timed out, amount is debited from HDFC account but not credited to recipient. Ref no[protected], IMPS. Please refund asap.

Due to pending credit card payment HDFC bank hold my saving account balance. on 15th Jan -2022 my EMI if they bounced HDFC bank will responsible for that. For credit card pending payment you can take legal action against me but you dont have any rights to hold my saving balance account. My Customer No[protected]

As per message communication from HDFC Bank on 22nd Oct for GRT Gold purchase using Credit card, Customer will get 5000 Cashback, but so far i didnt get any updates from Bank / Customer Care support / Personal Banker

Request you to pls take necessary actions and details are provided in the attachments

Compliant register no :[protected]

Regards
Loganathan
+91-[protected]

This bank is worst when it comes to contacting an agent and its app service is to see the details only - nothing can be updated. Not helpful. I spent around 3 hrs to reach a customer agent but every time technical issues. Lastly, I gave it up.

I have taken education loan for my son (aaroh pradeep surywanshee) loan account no[protected]

i have taken follow up to disburse second installment from sushant sonawane & paresh thite to release instalments but i have not received responce from last one month