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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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18415
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HDFC Bank reviews & complaints page 162

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S
Santosh91233
from kolkata, West Bengal
Dec 24, 2021
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Address: No 45, Lenin Sarani Esplanade Kolkata - 700013

I am using hdfc bank salary account from some years and due to pandemic issues i left that job. without informing me they convert my account in Saving account and now they are taking penalty charges in my account. my account balance showing negative although I don't have any credit card or personal loan outstanding and as per rbi guidelines they are not allowed to do the same into any particular salary account so request you to please look into this matter during this corona outbreak. pls reverse this charges on priority and informed me.

while i talk to bank executive about this matter she(Anita Ghosh) speaks rudely and hurt my emotion.
I want to bring this to your kind attention that the staff(Anita Ghosh) of HDFC bank does not behave properly with me on call.
+1 photos
HDFC Bank customer support has been notified about the posted complaint.
please please convert negative balance to nil balance. either close my account. Kindly do it as soon possible
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    Vanamamalai Ravinder
    Dec 24, 2021
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    Address: 13-1-1238/1/B/A, seetarambagh hyderabad - 500 006

    This is to inform you that in my account the monthly pf pension amount is not crediting but the pf office is disbursing regularly.

    my account no. [protected] of hdfc bank jubilee hills branch hyderabad.

    Kindly look into it and resolve the problem your staff is not responding

    with best regards

    v.jayasree
    account holder
    HDFC Bank customer support has been notified about the posted complaint.
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      H
      Hukam.Singh0001
      from Haridwar, Uttarakhand
      Dec 24, 2021
      Resolved
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      Resolved

      Address: Haridwar

      On dt 23.12.2021 there is two fraud transaction is showing in my credit card
      1-OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999981223002320545) Rs. 1, 698.06
      23/12/2021 OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999981223002320552) Rs. 154.26
      Jan 30, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 24, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        M
        Mithun Surve
        Dec 24, 2021
        Resolved
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        Resolved

        I'm using hdfc netbanking service from last almost 1 year without any problems. But from the past one month getting an error stating that "my last session is not terminated". I hope you will work on it and solve this problem Asap. Thankyou.
        Jan 25, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 24, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          K
          KhyatiD
          from Chandigarh, Chandigarh
          Dec 23, 2021
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          The amount was deducted from my account thrice under ACH debit return charges without any information. A total of 1770 was charged without my knowledge. Kindly refund my hard-earned money immediately. How insensitive to deduct such an amount during a pandemic.
          Dec 28, 2021
          Complaint marked as Resolved 
          This was never resolved. I was never contacted with any information.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Sidhantbhardwaj
            Dec 23, 2021
            Resolved
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            My account keeps getting debited by 180-200 rupees under DC INTL SOP TXN MARKUP even though I haven’t done any international transaction in the past month. The one transaction that did take place has already been charged for and I’m being constantly charged these amount
            +1 photos
            Feb 5, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 26, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Amitha
            HDFC Bank Customer Assistance
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              S
              sahm2789
              from Bengaluru, Karnataka
              Dec 23, 2021
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              Address: indranagar branch
              Website: www.hdfc.com

              Hi Team,

              I requested the bank to provide duplicate cheque but it still not processed by the bank
              HDFC Bank customer support has been notified about the posted complaint.
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                D
                Darshani Roy
                Dec 23, 2021
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                Address: Kolkata Salt lake sector 5 brunch

                I have salary account on hdfc since 2019 . I was take emi loan from hdfc also one emi was already closed but one more thing last month i was just delayed 2 hour to paid my emi in 5th of November for that’s reason they’re already charged overdue for every emi but again they are charged 236 rupees Emi RTN charges two times in this month .. please inform me why you guys charged me for this??
                Jan 27, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 26, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                -Anay
                HDFC Bank Customer Assistance
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                  K
                  Kanhaiya Greater
                  from Banka, Bihar
                  Dec 23, 2021
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                  Address: Hdfc Bank Maharasthra mumbai

                  I had requested for pf withdrew and I also transferred my previous pf amount to hdfc bank. But I only got hdfc pf amount while pf withdrew. It was not credited till now...
                  HDFC Bank customer support has been notified about the posted complaint.
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                    N
                    n_N_c
                    from Bengaluru, Karnataka
                    Dec 22, 2021
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                    Address: Mumbai

                    Have an HDFC bank salary account.

                    Have an HDFC personal loan of 8 lakhs, paying an EMI of Rs 17285.

                    Have an HDFC home loan for 18 lakhs, paying an EMI of Rs 17359.

                    Never been a late payer for the above loans even though this adds up for half of my salary.

                    For the first time the account was short of 119.92 at the date of payment for the housing Loan.

                    Charges for this taken by HDFC
                    Cheque bounce charges - 200.
                    ACH debit return charges - 500

                    Currently having an account balance of -480.92 due to these charges.

                    I logged a complaint online. Complaint no - 5254380. Initially I mentioned only the cheque bounce charges as this was what was charged first. However in subsequent emails I have mentioned all the charges above in very details.

                    Attaching the screenshots of the email sent. and the email received from customer support. Customer service has very cleverly ignored to answer the ACH debit charges.

                    I have already taken the first step in moving my relationship with HDFC. I have updated my salary account in my company portal to receive further salary credits to a non-HDFC bank. Having a negative balance cause such inconvenience to borrow money during month ends.

                    Even when I say this I completely acknowledge the fact that it was my mistake not to have the minimum balance maintained. But if customer service is really there only there to read out the policies and not give a waiver for a genuine mistake, its really doesn't make a good feeling as a customer.

                    Bottom Line - I paid 700 rupees when I was just short of 119.92 rupees.
                    +2 photos
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dec 22, 2021
                    Updated by n_N_c
                    ACH debit return charges is 531 (not 500)
                    Verified Support
                    Dec 24, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the content of your e-mail, we understand that, your query/ concerns pertains to home loan applied/availed with HDFC Ltd. and not HDFC Bank Ltd.

                    Hence, we request you to be in touch with HDFC Ltd. for resolution of your query/complaint through (URL / Link - https://portal.hdfc.com/grievance-redressal/?refcode=38.).

                    -Zubin
                    HDFC Bank Customer Assistance
                    Jan 21, 2022
                    Updated by n_N_c
                    And they keep saying HDFC Bank Ltd has nothing to do with HDFC limited.

                    Here is another finding

                    - As mentioned earlier, on 10th of Dec 2021, the account was short of 119 rupees. In this case, neither HDFC bank limited or HDFC limited could proceed with the EMI payment making my account balance as -119. which could have easily been recovered as this is a salary account.
                    -On 21st December 2021. there was an ACH debit return charges. I believe this was by HDFC limited. In this case both parties happily put my account balance to negative to process this.

                    So HDFC and HDFC bank did not want to help the customer. Instead of creating a minor negative balance that benefits the customer, They can only do it for a bigger amount that completely work's against the
                    customer.

                    Thanks to the terms and conditions that I accepted. I understand this can never be solved, but just want anyone reading though to know that its strictly business only. Customer service is only applicable within a frame and not outside that.

                    And another bitter truth that I realized is that, its hard for an immediate switch of the accounts, and ever harder in covid time. Will be stuck as an unhappy customer HDFC home loan customer for a while, But definitely is looking out on a longer run. It is fairly easy to switch your salary and personal loan account, which is in process.
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                      B
                      B Thukaram
                      from Guntakal, Andhra Pradesh
                      Dec 22, 2021
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                      Dear Sir,

                      I am B Thukaram am Agent in Hdfc LIfe insurance on dated 21/09/2021
                      I have not interested do this work please send me NO OBJECTION LETTER

                      NAME : BESTA THUKARAM
                      AGENT Code : 01061229
                      ISSUE DATE: 21/09/2021
                      LOCATION : KURNOOL
                      COMPANY NAME : HDFC LIFE
                      HDFC Bank customer support has been notified about the posted complaint.
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                        L
                        lav.sharma
                        Dec 22, 2021
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                        I have purchased a watch with an HDFC credit card on 07 September 2021. It was a one-time payment with an offer of 3000 cashback within 120 days. it's been more than 120 days since I haven't got the cashback.

                        Here are the card details:- [protected]

                        Cashback info has been attached.

                        Merchant name:- Unicornstore infotech Delhi
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                          M
                          Mrutyunjay Sisugoswami
                          Dec 22, 2021
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                          Dear All

                          There has been a deduction of Rs. 480 as ach charges by the bank whereas I didnot have any EMI to be paid this month. Moreover this has not happened the first time and bank employees are not giving any convincing answers regarding it. I have an account with HDFC for last 10 years and I think its time to end the relationship with them.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            vrishaliraut
                            from Pune, Maharashtra
                            Dec 22, 2021
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                            Wants to close my close account and waive off the negative balance

                            Address: pune

                            Hello,
                            My self Vrishali Raut
                            Acc no- [protected]
                            Cust ID[protected].

                            I was working with HDFC bank Pune. I left the job in 2017 and thereafter i withdrawn all the amount from the account since i will not be receiving any more funds.
                            Now my salary account in hdfc bank has been converted to savings account and it is showing – 8 to 9 k (Negative Bal) balance.
                            I had already submitted the closure...
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                            Aaditya11
                            Dec 22, 2021
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                            I ordered an item on flipkart. The transaction fail. I received a mail from HDFC saying that transaction has been reverted but I don't see the reverted money in my account.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              Manju V Bhat
                              Dec 21, 2021
                              Resolved
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                              Resolved

                              NOC requirement for Insta jumbo Loan

                              I had taken Rs.200000/- insta Jumboo Loan in HDFC Bank (Ac.No [protected]), I was free closed the my loan and paid as per bank procedure and clear all dues on 1/11/2021, So i requesting a NOC for this....
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                              pravallika daram
                              Dec 21, 2021
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                              I initiated a transfer of 800 on 21st of December 2021. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been 4 hours and still the funds are not credited back to the account. Below is the message

                              UPDATE: Your money transfer of INR 800.00 on 21-12-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                              +2 photos
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Priyal Doshi
                                Dec 21, 2021
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                                Resolved

                                I have been charged depository charges of 885/- and the amount has been deducted directly from my HDFC account. There has been no communication about any fees deduction from HDFC. Why has there been a deduction without any communication ? What is the deduction for ?
                                Jan 22, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 22, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  Sonalsingh12
                                  from Lucknow, Uttar Pradesh
                                  Dec 21, 2021
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                                  Address: Lucknow

                                  I have resigned from HDFC Bank, my last working day was 14 sept 2021 and as per organisation system my last working day was 09 oct 2021, I have applied for early relieving for which I have agreed to pay notice pay on mail before my last working day, after several mails still my F&F is pending and no one this bothered even to reply why my F&F is still pending including HR and my supervisor and exit team. Please take strict action against all of them as now it's more than 90 days I still have not received my F&F.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dec 28, 2021
                                  Updated by Sonalsingh12
                                  Still same is pending due to my reporting manager and HR, hdfc bank please take this matter seriously
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                                    Siluvai Ajith
                                    from Dharmapuri, Tamil Nadu
                                    Dec 21, 2021
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                                    Resolved

                                    Address: No 10/7 Balaji Nagar second cross street saligramam chennai 600093

                                    Hello my amount was in hold for some amount shows as MiRevenue hold. Please refund it. I was not notified and no reasons still now.

                                    Account no: [protected]
                                    Mob: [protected]
                                    IFSC: HDFC0001852
                                    Jan 22, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 22, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                    -Anay
                                    HDFC Bank Customer Assistance
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