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HDFC Bank Complaints & Reviews

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Updated: Apr 15, 2026
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HDFC Bank reviews & complaints page 1594

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S
Srinivasa Rao
from Attingal, Kerala
Aug 30, 2009
Resolved
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Ref: 'HBL=[protected]'

Hi,

I have submitted a form for opening an Online MF Account in July'09 at HDFC Bank, ITPL Branch, WhiteField, Bangalore. The gentleman Chandra Mouli told that it takes 8 working days. Even after 2 weeks, there is no intimation. I had met him 3 times to enquire. Good News by same Gentleman is: form is missing from their secure(?) bank.

I have submitted a new form again in Aug'09, after 2 weeks same story repeated. I have complained online. After one week, Shamelessly, another gentleman(?) Tapas Lenka (Personal Banker) responds: askingto submit the form again (3rd Time!). Also he had a recommendation to approach a Banking Ombudsman!

Is this the service we expect from the people and Bank, which lives on public money? The mail clearly indicates, we donot care for a retail customer like me or an average Indian. Their service quality may be
better for influential few as HDFC is good at promoting themselves in TV advertisements.

For such a silly work: One can Imagine the amount of time spent:

Number of visits to HDFC, ITPL Branch: 5 times
emails: 3
Phone calls:2

Thanks
Aug 14, 2020
Complaint marked as Resolved 
the service is very poor even am wondering to get terminated my 10 accounts in hdfc bank
i have visited bank 4 times and have called to relationship manager many times for some queries but they dont respond properly
the service is very poor even am wondering to get terminated my 10 accounts in hdfc bank
i have visited bank 4 times and have called to relationship manager many times for some queries but they dont respond properly
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    ANUJ GUPTA
    from Gurgaon, Haryana
    Aug 30, 2009
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    Hello Sir/Madam,

    This is Anuj Gupta want to use net banking facility. So please help me for geting my customer identification no. and i am not geting any response from your pone banking services.

    Only change of option i wasting my time
    Could you please send me my Net Banking pin for that...
    My Account No. is [protected].

    Best Regards,
    Anuj Gupta
    please give the email statement latest
    i m not able to acess my net banking, i need my bank state as soon as possible.e
    i m not able to acess my net banking, i need my bank state as soon as possible.e
    my account no is [protected]
    hi,

    i m santosh hasabe, i do not receiving any bank statement now

    pls do the needfull.

    Santosh hasabe
    [protected]
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      A
      Anjali Manoj Chawla
      from Chennai, Tamil Nadu
      Aug 29, 2009
      Resolved
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      Dear Sir,
      I am having savings account with HDFC Bank's Nana Peth Pune Branch, for that I have ATM card bearing number[protected] Saving Account number [protected].
      I have been charged for no transaction been made with your with your shahad ATM( Near Chopda Court Ulhasnagar 421003 Dist Thane)
      As there was error in your ATM machine & the amount was not received at all.
      I have already submitted the complaint with nearest HDFC Branch, but in the mean time you are requested to kindly correct the same at your earliest to avoid inconvenience caused to me.

      Thanks & Regards

      Anjali M Chawla
      Aug 14, 2020
      Complaint marked as Resolved 

      HDFC Bank — Debit 5000 Rs. without transaction

      This is Satish Kumar, and i m having my saving account in hdfc bank. On 2nd april 2009 i have tried to withdrawal my 5000, which i didn’t get due to some ATM problem and i got a message displayed on the machine "transaction amount unsufficient ".
      on the same day i have registered my complained to hdfc customer care, as per their statement i was suppose to get my money back within 48 hours, after 48 hours again i try to inquire about my complained and the same i had to heard that will be back within 48 hours.
      since 6, 7 days i am ot getting any kind of response from their side.
      when i again inquire about the same i got an answer, on which they said that it will take 11 to 50 days to revert it back.
      I have already submit a written application and charge back form to the HDFC bank, but the respones is same and hopeless.

      please kindly do something for me. any please revert me back.
      i can provide you al the details if you want.
      please revert me back
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        V
        Vijaya Das
        from Agra, Uttar Pradesh
        Aug 29, 2009
        Resolved
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        This is to state that the behavior of Ms. Neetu Chadha, the Branch Manager of Noida Sector 18 HDFC Home Loans, is simply outrageous. She doesn't seem literate enough to handle customers. Irritated with her behavior we have repaid the outstanding of our loan. Moreover she tried to cheat us by quoting a wrong amount of outstanding. I think if my grievences are not adhered to, I would highlight the matter to all forms of media. I have proof in the form of print outs from HDFC, where a wrong amount of outstanding has been shown. After challenging her she allowed us to speak to a colleague of hers based out of Munirka Delhi Branch, Mr. Rajeev Joseph (who was extremely courteous, his off phone no.[protected] and he resolved the issue. This lady is so uncultured that she didn't even bother to accept her mistakes and was extremely rude. It seems that hers is the only voice heard in that branch. My husband and I have HDFC accounts since a prety long time, and we are contemplating closing the account. I don't believe that with people like Ms. Chadha on HDFC payrolls, customers should be feeling safe. Let me know if you have a framework of tackling such grieveces. I would wait for 2 weeks to get a call form your org, failing which we would escalate it to higher levels.
        Aug 14, 2020
        Complaint marked as Resolved 
        I feel sad that you had a bad experience with Ms. <b>Neetu Chadha</br>. I too underwent such incidence some 4 years back when I applied for a loan from HDFC bank. At that time <b>Neetu Chadha</br> was used to be the floor manager and during my liaising with her I observed that she is overtly rude and disrespectful. She lost some of my property documents and when I confronted she simply denied and lied. Also, I told her that my rate of interest should be fixed but she <b>I really had very bad time dealing which such that arrogant, high headed and nasty woman</br>. A bank of such repute is of no good if they put such irresponsible managers to manage the issues.

        At last but not least keeping <b>Ms Neetu Chadha</br> in place too long could lead to an epidemic of customer abuse and dissatisfaction which might make you wish you had acted otherwise when you had the chance.
        <b>She is a nasty woman. Me too had a very bad experience with her</b>
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          S
          Somenath Nandy
          from Dibrugarh, Assam
          Aug 29, 2009
          Resolved
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          I have a Two Wheeler Loan from HDFC Bank, I have got a notice from the lawyer of HDFC Bank (Kolkata) accusing me the defaulter of Rs 352.00 ( Rupees three hundred and fiftytwo only) as per the Loan A/C No. 90361109
          But, HDFC Bank accused me wrongly, based on my Bank A/C statement which shows that I have paid all the installment ( Rs. 1708.00) of the said loan accordingly, and so, I feel very much insulted by the above notice.
          Not only that, a representative of the bank was continuously irritated me through phone and hence compelled me to pay Rs. 500.00( rupees five hundred ) for the above and gave me a receipt of ambiguous format which shows the amount being taken for SETA and N.O.C. of the loan.
          Somenath Nandy,
          Loan A/C No.90361109
          Address : Vill. - Dubchururia; P.O. _ Andal Gram
          Dist.- Burdwan; Pin. - 713321 ( W.B.)
          Phone No.[protected] ;
          Mobile - [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          I had a Two Wheeler Loan from HDFC Bank, I got message from HDFC Bank Ltd., to collect NOC for Two wheeler vehicle loan at nearest HDFC Branch.
          I contact in person, but there is no response.
          While i was taking loan the banking persons followed me and given loan to me. I obeyed the bank rules and paid successfully all payment promptly whereas after complition of my dues, your bank is neglecting me and not giving any proper answer to me. instead they directed me to contact Bangalore or Salem HDFC Office in person. It is too expensive to travel far. So, kindly iam requesting you to take action against my vehicle loan and release my hypothication on vehicle loan.
          My vehicle loan details as below
          Abdul Muneer.A,
          Loan A/C No.12793377
          Address : 9/3, 1st Cross, Rajaji Nagar,
          Rayakotta Road, Hosur - 635109 TN
          Mobile - [protected]
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            H
            H. K. SHARMA
            from Noida, Uttar Pradesh
            Aug 28, 2009
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            Hi ALL CONCERN, FROM DELHI
            EMAIL - [protected]@yahoo.com
            LEST IT HAPPEN WITH ANY ONE, WISH TO ESCALATE THE ISSUE, BANKS ARE BERSERK TO MAKE THEIR BORROWERS LIVE OR DIE FOR THEIR TARGETS ACHIEVED.

            RESERVE BANK OF INDIA GUIDELINES LOOK PAPER TIGER AS MY DIGNITY IS RANSACKED, LIFE IS THROWN OUT OF GEAR AND LIVELIHOOD LOOK SHATTERED FOR THESE BANKERS/ RECOVERY PEOPLE'S ABUSE AT ME.

            IT HAS BEEN HDFC CARD I HOLD, AND SURELY NOT HAVING PAID MY OUTSTANDING FOR TWO MONTHS SINCE THERE HAS BEEN A FAMILY DISTRESS AND IN CONSEQU8ENCE I LOST MY ELDEST SISTER, I NEEDED A RESPITE HOWEVER AS RESUMED TO MY OFFICE I WAS TORTURED BY THE HDFC CARD RECOVERY BANK OFFICIAL NAMED THEMSELVES AS SONATA, RITESH, DIPIKA THEY POUNCED THOROUGH RECOVERY GOON =-TYPE AGENTS AND BACKED-UP THEM BY UNSTOPPABLE PHONE-CALLS EMERGING FROM AUTOMATED SYSTEMS AT ALL OF MY OFFICE PHONES, NO OTHER CALL OFFICE COULD RECEIVE AND THEY PROMISED WILL NOT LET OFFICE FUNCTION, AND DEFAME ME IN THE OFFICE AND GET RANSACKED THROUGH THEIR DEPUTED GOONS WHO WILL SIT IN THE OFFICE TILL PAYMENTS ARE MADE.

            I TRIED TO REASON THEM AND SOUGHT FOR A TIME UNTIL NEXT MONTH SO THAT I COULD PEEP INTO MY LIABILITIES AND MY FINANCIAL STRENGTH HOW SHALL I BE COPING UP WITH MY LIABILITY, IT HAS BEEN A KIND OF TORTURE HDFC METED OUT TO ME THEIR BOSSES WILL SURELY BE HAPPY HOW THEIR OFFICIALS HOTLY PERSUADED UNTIL THE PERSON CRACKED TO PAY, RUN FOR THE LIFE OR LOOSE THE LIFE UNABLE TO BEAR.
            UNTIL LATE EVENING MY OFFICE PHONES AND MOBILE REMAINED IN CONSTANT CAPTIVITY OF THESE HDFC OFFICIALS AND THEY HAVE PROMISED TO START FROM EARLY MORNING IN THE OFFICE AT HOME AND AT MOBILE TO ACHIEVE THEIR MISSION.
            I AM TERRIFIED IF THEIR MISSION IS TO GAIN MONEY OFF ME OR MY LIFE I NEED TO REMAIN AT WORKS IN THE OFFICE, WITH DIGNITY AT HOME AND IF I WILL LOOSE BOTH OR EITHER HDFC, MISSION WILL SURVIVE FOR ANOTHER TOLL OF ANOTHER CUSTOMER OR I WOULD BE ABLE DISCIPLINING THEM FOR MY SURVIVALS AND OTHERS WELFARE.
            I WILL SURELY LODGE A COMPLAINT TO SURVIVE OF THESE TORTURING MASSIVE MANHUNT BY THE HDFC / MS. SONATA / DIPIKA/ RITESH WITH THE HDFC CARD REGULATORS, IF REQUIRED WITH THE POLICE AND IF REQUIRED ESCALATION LODGE THE CASE IN THE COURT OF LAW AGAINST HDFC BANK
            THANKS
            HEMANT NEW DELHI/ DATED - 28 TH AUG.2009
            Dear sir

            This is Swathi reporting regarding the Credit card issue.Sir My husband was holding a credit card and he was prompt in paying the bills expect from last 03 months due to his transfer and some finacial distribunances he could not reach the target and he din't pay the dues.And Your executive from HYderabad, Begumpet Branch One Lady Sammera was spoken to me in rude and vulger languge was used by her if payment is not made there are several ways to recover in a soft way but the way she spoken was highly inconsiderable.I[censored] keep such kind of ladys for thsi job not only your bank get bad reputation but that will also effect you people u r in higher position if this is not sloved in a specified period and if you don't take any action on her I will go to consumer court and file a case against your bank.Plz look into the matter .

            Rgs.
            SWATHI
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              S
              safdar ahsan
              from Nanpara, Uttar Pradesh
              Aug 28, 2009
              Resolved
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              Dear Sir/Mam,
              I have taken a credit card from HDFC bank in Dec-06 but till date I have not received any statement. Whereas I used to pay the amount which used to come on my mobile through sms as “your unbilled amount is ..." After complaining a lot of times they never sent me the credit card statement, and then I stopped making payments. After not receiving payments they now send me the statement from one employee of HDFC Bank credit card department and asking me for the payments.
              Request you to kindly suggest me what should I so as now I'm not in a condition to pay the interests which they have charged.
              Kindly look into the matter and reply as soon as its possible.


              Regards
              Safdar Aahsan
              Aug 14, 2020
              Complaint marked as Resolved 

              Credit Card — Illegal charges

              Credit CardNo:[protected]

              THe mentioed charges in statment are unlegal acually last i have used credit card for only 300/- rs payment and that payment i had made.although your last statment showa unlegaal unpaid payment.

              please do needfulll
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                K
                Kaushik Bandyopadhyay
                from Chennai, Tamil Nadu
                Aug 28, 2009
                Resolved
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                Resolved

                28th August – 2009.

                The Manager,
                HDFC Bank Limited.
                Central Plaza Branch,
                2/6 Sarat Bose Road,
                Kolkata – 700 020


                Dear Sir,

                (Sub : Charges debited towards service charges for non-maintaining sufficient balance in Savings Account No : [protected], Cust ID : 1302689)

                This is to bring to your kind notice that you have debited a sum of Rs.827.25 on 09-07-09 citing that I have not maintained adequate balance in my subject savings account.

                Please note that I also had a fixed deposit a/c with you (Ref Account No :[protected] where there was a clear balance of Rs.8016.56. Since both the accounts were interlinked and also had a sweep in facility attached to it, your claim of non maintenance of sufficient balance in my savings account does not arise.

                The subject account was a corporate salary account opened by my previous employer in the year 1999 and since then I was having banking relations with you and had number of fixed deposits in your bank. I was compelled to close this account only on[protected] since I was unsatisfied with the service rendered by you.

                In view of the above you are requested to arrange to pay me Rs.827.27 which has been wrongly deducted from my savings account on account of non-maintenance of sufficient quarterly balance which is totally unjustified.

                Your immediate action in this regard is solicited else I have to move to higher authority for proper justice.

                Thanking you,
                Sincerely yours.


                Kaushik Bandyopadhyay
                21/J S.C Dev Street, P.O : Konnagar,
                Dist : Hooghly
                Pin : 712235
                Cell No :[protected]
                Aug 14, 2020
                Complaint marked as Resolved 
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                  N
                  Narinder Pal
                  from Mumbai, Maharashtra
                  Aug 27, 2009
                  Resolved
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                  Resolved

                  Dear Sir,

                  Is this the right site to complaint? Because so far I have lodged 6 complaints on this site but i have got no response from ur side or company's side.
                  My P.F No. is PF/17169 and
                  i have applied for PFwithdrawl in Nov 08 from HDFC Standard Life Insurance Co. Ltd but as of now nothing is coming out from company side niether they have paid the amount so far nor they are replying even after my lot of communcation.

                  I am in urgent need of money

                  kindly look into the matter urgently and oblige

                  Regards

                  Narinder Pal

                  PF NO--PF/17169
                  PHONE NO [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  HDFC Standard Life Insurance Co. Ltd. — PF Withdrawl , PF No. 17169

                  Dear Sir,

                  i have applied for PF withdrawal in Nov 08 (PF No. PF/17169) from HDFC Standard Life Insurance Co. Ltd but as of now nothing is coming out from company side neither they have paid the amount so far nor they are replying even after my lot of communication.

                  kindly look into the matter urgently and oblige.

                  Regards

                  Narinder Pal

                  PF NO--PF/17169
                  PHONE NO [protected]
                  Sir,
                  My P.F No. is PF/17169 and
                  i have applied for PFwithdrawl in Nov 08 from HDFC Standard Life Insurance Co. Ltd but as of now nothing is coming out from company side niether they have paid the amount so far nor they are replying even after my lot of communcation.
                  I had lodged the complaint to you earlier also but so far no reply has come from your side.

                  kindly look into the matter urgently and oblige

                  Regards

                  Narinder Pal

                  PF NO--PF/17169
                  PHONE NO [protected]

                  HDFC standard life insurance — PF Withdrawal

                  Dear Sir,

                  Reg: PF Withdrawal of PF No. PF/17169

                  I had earlier logded a complaint in your esteemed Consumer Forum but so far no reply from your side or from Company's side has been received by me.
                  i have applied for PF withdrawl in Nov 08 from HDFC Standard Life Insurance Co. Ltd but as of now nothing is coming out from company side niether they have paid the amount so far nor they are replying even after my lot of communcation.
                  Is there any other way I can get my PF Withdrawal because i am in urgent need of money.
                  kindly look into the matter urgently and oblige

                  Regards

                  Narinder Pal

                  PF NO--PF/17169
                  PHONE NO [protected]

                  HDFC standard life insurance — PF Withdrawal, PF No.17169

                  Dear Sir,

                  This is my third reminder, I had earlier also lodged my complaint in your esteemed organisation.

                  I have applied for PF withdrawl in Nov 08 from HDFC Standard Life Insurance Co. Ltd but as of now nothing is coming out from company side niether they have paid the amount so far nor they are replying even after my lot of communcation.

                  kindly look into the matter urgently and oblige

                  Regards

                  Narinder Pal

                  PF NO--PF/17169
                  PHONE NO [protected]
                  Sir,
                  My P.F No. is PF/28167 and
                  i have applied for PFwithdrawl in oct 09 from HDFC Standard Life Insurance Co. Ltd but as of now nothing is coming out from company side niether they have paid the amount so far nor they are replying even after my lot of communcation.
                  I had lodged the complaint to you earlier also but so far no reply has come from your side.

                  kindly look into the matter urgently and oblige

                  Regards

                  Mayank Dwivedi

                  PF NO--PF/28167
                  PHONE NO [protected]
                  Dear Sir,

                  I had worked with HDFC SLIC as Branch Manager at Dalhousie since April'07 to May'08 and my PF Account No was PF/14002 where I had contributed Rs 2000 every month, if the organisation had also put in the similar amount then it should be doubled the amount.

                  But, I am not getting any response from the organisation as I wanted to withdraw the PF amount lying with the trustee. Please someone suggest me as to how should I approach to the organisation in order to get back my PF amount.

                  Warm Regards,

                  Prasenjit Sanyal
                  Kolkata
                  M +91 [protected]
                  i have applied for PF withdrawal in Aug-09(PF No. PF/16338) from HDFC Standard Life Insurance Co. Ltd but as of now nothing is coming out from company side neither they have paid the amount so far nor they are replying even after my lot of communication.

                  kindly look into the matter urgently and oblige.

                  Regards

                  Narinder Pal

                  PF NO--PF/16338
                  [protected]
                  i have applied for PF withdrawal (PF No. PF/16338) from HDFC Standard Life Insurance Co. Ltd but as of now nothing is coming out from company side neither they have paid the amount so far nor they are replying even after my lot of communication.

                  kindly look into the matter urgently and oblige.

                  Regards

                  Nazeer ahmad

                  PF NO--PF/16338
                  [protected]
                  True
                  Date: 12/05/2010
                  Proddatur.

                  PF Withdrawal, PF No.16338

                  Dear Sir,

                  This is my Fourth reminder, I had earlier also lodged my complaint in your esteemed organisation.

                  I have applied for PF withdrawl in June 09 from HDFC Standard Life Insurance Co. Ltd but as of now nothing is coming out from company side niether they have paid the amount so far nor they are replying even after my lot of communcation.

                  kindly look into the matter urgently and oblige

                  I given HDFC Bank a/c. No. but, this account is closed, please inform me while you sending my PF amount so as I can give you another bank A/c. Number for credit of my PF Amount.

                  Your co.operation in this regard is appreciated please.

                  Waiting for reply from your side soon

                  Assuring best service.

                  Regards


                  POOLA NAZEER AHMAD
                  PF No.PF/16338

                  Cell No. +91 - [protected]
                  pol no. 12136758
                  user id: 53993262
                  Unable to find online statement.
                  Kindly help.
                  Manisha Sanjiv Wankhede
                  dhg

                  HDFC STANDARD LIFE — P F AMOUNT

                  PROVIDENT FUND QURIES -NAME -AYUSH AGARWAL ,EMPLYEE ID -10998 ,JOINING DATE -11/01/2007 ,RESIGNING DATE -31/08/2007 ,BRANCH -HAZRATGANJ LUCKNOW
                  Dear sir,
                  I haraprasana singh Ex-employe (emp code:- 20608) of hdfclife insurance company has left the company in the month of december 2010 and submitted all the necessary document to concern department of Hdfclife on febuaray 2011 to settel my provident fund but they are not setteling my PF amount and always giving some fake reason now even they are not responding .

                  So I request you to do the needful
                  kindly do the needful
                  i was working with hdfc standard life in 2007 i had resigned after 8 months but till now i had not received my pf
                  i have applied for my pf in many times

                  my pf no. is 15328
                  and my mobile no is [protected]

                  POLICY BOND NOT PROVIDED

                  agent of hdfc taken premium 30000 in DEC 13 for hdfc life not providwd any document DR MUSHEER AHMAD KHAN 537/ch/A12 Sherwani Nagar Sitapur Road Lucknow
                  Dear Musheer, please provide your policy number so that we can serve you better. You can also write to us directly at [protected]@hdfclife.com. Thanks - Ameiya
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                    D
                    Darshan Singh
                    from Ludhiana, Punjab
                    Aug 27, 2009
                    Resolved
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                    Resolved

                    Hello Sir, I have taken car loan from HDFC bank loan no. 12309937. All the signed checks are already given to bank, but in October 2008, personal called from Ludhiana branch telling that your cheque is bounced and you have to pay the installment by cash. I had paid the installment by cash at the same time they also withdrawn money from my account through cheque. I am requesting the department to refund the amount from last year October but they have not refund me and telling that they will cash back the extra Installment. I have visited the branch many times and no response from the branch manager. I am govt. employee in education department, and HDFC bank department harassing me from the last year with no result.
                    Darshan singh
                    [protected]@yahoo.com
                    [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      S
                      Subhankar
                      Aug 27, 2009
                      Resolved
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                      Resolved

                      I am holding HDFC Bank credit card and due to my bank delay they have deposited (august month) DD to HDFC bank credit card bit late. But the HDFC collection managers executievs (Anand and veenadevi.[protected]@hdfcbank.com) calling me up and abused me. They are asking me to pay again the cash to them so they can get the insentives. if i pay through check and depositing to HDFC Bank - Millers Road ATM cash drop; they are not agreed with that. i have sent my confirmation mail (from my bank with payment done successfully )to veenadevi.murugesan. i have the acknowledge copy with me for that DD and still they are calling and asking for payment.

                      I am getting calls from[protected], [protected] and [protected]

                      I am looking for your favorable response.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      HDFC they are looters
                      HDFC is a looter bank
                      I also receive calls from this no. asking me to pay up arrears in HDFC loan. The fact is I have not taken any loan from HDFC nor I have their credit card. I called back the no to ascertain their identity - but there is no response. Out of curiosity I Googled the no & to my surprised there are so many complaints about this particular no. I wonder whether these complaints are reaching HDFC Bank & are they taking any action on these culprits.
                      Can this forum forward this to HDFC Bank and RBI / TRAI to look in to such mall practices ?

                      N.Seshadri
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                        B
                        Barun Kumar Baliarsingh
                        from Mumbai, Maharashtra
                        Aug 27, 2009
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                        Dear Sir

                        I Barun Kumar Baliarsingh having HDFC saving A/c no [protected] issued two cheques no 358137 and 358138 for Rs1350 each in the name of ASSISI KIDS WORLD (Transport) These cheques are bounced by the bank and charged me Rs700 giving the reason that the Title of the Account is Wrong in my statement and sent these cheques to the School showing due to insufficient of Fund The School also charged me Rs400for late payment I had gone to the HDFC bank at vaishali branch (2 times) and clear all these things to the the Manager named Mr Sahil Majithia employee code S6070 and given a letter with the supporting documents on dt 06.08.09 He told me that all your charges of Rs.700+Rs.400 will be refunded after a short period. Approximately 20 days passed i don't get any reply from them.

                        Due to this inconvience of the bank i am wasting my valued time.

                        You are very kindly requested to look into this matter.

                        Thanking You.

                        Barun Kumar
                        [protected]
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                          H
                          HEMANT
                          from Chennai, Tamil Nadu
                          Aug 27, 2009
                          Resolved
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                          Resolved

                          I am the customer of HDFC Saving Bank Account.
                          At the time of Welcome kit, Bank did not give me ATM Pin. I waited for few days for that and then I complaint for not receiving my ATM pin to HDFC Bank and Bank executive told me I have written and it will be deliver to you and it is free of Charges.
                          Bank will not deduct any charge from your account for ATM pin. But now I am seeing that Bank has deducted amount at the name of ATM pin request which is not delivered to me.
                          I am feeling very uncomfortable with this bank and it is my first experience which is very harmful for my wealth and if it will be continues so I have to take action for it. because people open saving account for saving purpose but if Bank itself will start deducting money without giving any notification at the name of ATM pin generation, Cheque Book, Deposited, Withdrawn, Transaction Charges, and Bank having very limited facilities as compare to other Reputed Bank.
                          Kindly Thing before opening a saving Account in HDFC Bank.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          HELLO SIR

                          Iam Nagesh Savings Account No.: [protected], LAKDIKAPUL ANOTHER

                          BANK ATM USING BUT MORE CHARGES PLZ GIVEME CONFIRMATION
                          sorry
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                            RajivA4Klassic
                            Aug 26, 2009
                            Resolved
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                            Resolved

                            Not getting refund of premium for policy cancelled in Free Look period

                            Please help me in getting the refund of premium, I have tried with HDFC Standard Life to get refund of premium for policy cancelled during Free look period. But they don't respond and If they respond then it is a very standard answer that "they will refund once the investigation is over".

                            I don't know what they are investigating for such a long time. I only see this as a way to keep customers money with...
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                            Mayur Sonpal
                            from Nashik, Maharashtra
                            Aug 26, 2009
                            Resolved
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                            This is ref with the policy no. 12129983. I have been issued the policy from HDFC standard Life employee Ms. Savita Kale through Saraswat Coop Bank, CIDCO Br., Nasik. We have paid the first premium of Rs. 1 lac. Ms. Savita Kale told us that the 2nd and 3rd premium we will have to pay minimum 25 per cent ie. Rs. 25000.00. But when I went to Nasik office to pay my 2nd premium, I was told that I have to pay full premium of Rs. 1 Lac.This means that the employee Ms. Savita Kale had cheated us. We are not willing to pay Rs. 1 Lac and are ready to pay Rs. 25000.00 as intimated before. You are please requested to do the needful as soon as possible. Also my policy should not be affected due to their negligence and time lag. I have already given a written complaint to their office today. I hope this doesnot occur in future in such a competitive insurance market.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              S
                              Shashi Kant Kansal
                              from Ashta, Madhya Pradesh
                              Aug 26, 2009
                              Resolved
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                              Dear Sirs,

                              I dont want to avail home loan file no.[protected]/SUBHA of Rs. 1500000.00 for period of 15 years because o[censored]ndue and unnessery delay in approval. I want to state below date wise event


                              09th June 2009 - All papers and filled application form given to your Mr Lav Kush along with Cheques of Fees.
                              18th July 1009 - I got a phone call from Mr Lav Kush that you people need Copies of My ITRs.
                              19th July 2009 - I sent Scan copies of My and My wife to the Email addresses given to me.
                              06th August 2009 - I recieved an email saying that the home of Rs 1500000.00 has been approved.
                              07th August 2009 - I talked to Mr. Subhajeet and he told within day or two I will get hard copy of approval.
                              18th August 2009 - I phoned again to your office and come to know that courier has been sent on 11th August 2009.
                              21st August 2009 - I got the said courier.

                              It all took 72 Days to get me approval. which forced me to contact any other bank.

                              Since my all papers were ready I got my home loan approved within three days. I applied on 18th august 2009 and got it approved and disbursed on 21st August 2009. Since I and my wife both are working and very busy persons so I didnot care about high interest rates I took.


                              Now I would like to request you good people to kindly return the amount of Rs 8273 +850= 9123.00 taken as fee by HDFC at the earliest without any further delay.

                              your prompt action in the matter will be highly appreciated.

                              With best regards
                              Yours truly,
                              Shashi Kant Kansal
                              +91 [protected]



                              Dear Sirs,
                              I would like to bring your kind attention towards my mail dated 24th August 2009, I didnot read any word from your side. I request you people to please respond.

                              With best regards
                              Yours truly,
                              Shashi Kant Kansal
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Dear Friend,

                              I would like to make you alert on few details regarding HDFC and other limited companies.

                              HDFC LTD is a limited company and is not a banking institute.
                              It is a self regulated financial organization and is not at all regulated as a refinancing institute or is not a Banking institute. Sales officers makes people fool by stating HDFC Home loan as part of banking division. Even interest rates charged by HDFC is very high which is increased in subsequent years.

                              As such rates of interests for home loan are definitely regulated by RBI but limited and private companies do not fall under their per-view. These companies fall under company Act and not under Banking Act.

                              At time of taking loan these companies promises low rates of interest and then increases rates of interest in subsequent years, which increases your burden of repayment in form of slow poison eating your lots of money.

                              I will share my personal experience:

                              I have a very bad experience with HDFC, My loan of 11 lac with tenure was only 20 years and was promised with 3% discounted rates for my loan account as the company with which I was working was a corporate client of HDFC, so my loan started at 7.25% rate of interest and a low EMI of 8595/- Rs only.

                              In later stages HDFC revised rates of interest stating that my loan is on floating rates, where as no discounted rates are applied to my account. More on no reduction in rates are done at all even when rates of interest of other banks and institutes fall down. Even when they offer low interest rates to new customers – on my inquiry they asked for a proceeding fees of almost 12 thousand rupees to revise the rates of interest.
                              My EMI is also revised to 10, 526/- Rs and the tenure is now increased. Today even after paying EMI for more then 6 years my tenure of repayment is more then 18 years and EMI is increased from 8695/- Rs per month to 10526/- Rs per month. So I will end up paying money to HDFC for more then 24 years.

                              So I will end up paying four additional years with new EMI to HDFC which will make me a loss of almost 10-12 lac rupees.

                              HDFC is offering new customer 8.25 rates of interest where as even when I am a old customer with corporate tie up with the company – I am charged almost 11% rates of interest and I am screwed up by paying more EMI.

                              I have started legal proceedings against HDFC – and warn you all that dont take loan from HDFC other wise your people will also end up in soup and will have to pay huge for small things.

                              REQUEST YOU ALL TO TAKE LOANS ONLY FROM BANKING INSTITUTES AND NOT FROM ANY LTD COMPANY--
                              Ask following questions at time of taking loan.

                              1.Is the company having word “Bank” in its name.
                              2.If the company is refinancing company - take in written that – rates of interest in the company will be regulated as per RBI norms.
                              3.Only those people whose files are not getting approved from banks and documents are not clear enough and are in need of loan should opt for such institutes, but mind it these ltd companies slowly increases rates of interest and eats away your lots of money charging high rates of interest.

                              PLEASE NOTE – HDFC is a limited company and not a BANK. Only banking institutes or company with word “Bank” in its name are regulated by RBI.
                              Before signing any document of ltd company please read the terms and conditions completely and take a lawyers advise if needed before going ahead to sign the same.

                              Please disseminate this information to all your friends and relatives so that they are not cheated by any private company in case of loans / home loans.

                              In public interest by:
                              Pankaj Kakani
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                                N
                                Neeru
                                from Ludhiana, Punjab
                                Aug 26, 2009
                                Resolved
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                                Resolved

                                I am Neeru.
                                My two wheeler loan a/c no is 13805344.bank represents cheque on 10/8/09 cheque no is 0010510.but some reason cheque was bounced.
                                After that hdfc bank employeer come to me and collect the emi by cash rs 1065 Recepict no is18032457 on dated 17/08/09.
                                Then after two days hdfc bank again represent the same chque on dated 19/08/09 cheque no is 0010510. that is cleared from my bank on 19/08/09. I went to the hdfc bank phase 1 Indl Area chandigarh.
                                Miss Slowny madam told me u have to pay bounced charges.
                                she told me ur Rs 1065 amt is not given to you full because the said bouced deduction of Rs 450. rest amt (Rs 615) will send to you by Cheque. I also met with Mr amit Sharma Hdfc loan department employee. His cell no is [protected].

                                i told her when you are clear my cheque on 19 /08/09 then why i give u bounced charges.

                                plz way out my Rs 450. when i give u cheque and cash for same instalment for the month of August.

                                Now they harass me, i request to u plz take some action.

                                i m waiting your reply my Cell no is [protected].[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                Two Wheeler Loan — check bouncing

                                iI have taken the loan for two wheeler against which i had submitted the cheque for loan agreement no. LTHAN[protected] but my cheque was bounced though with enogh balance. kindly sent me the statement of my account.I will be highly obliged.

                                Hdfc Bank/Two Wheeler Loan — miss charging loan premium

                                Dear Sir

                                Myself Jaswant Singh Nagar S/o. Shri. Ramjas Nagar, H. No. 188 Vill. Shahbad, P.O. Tigaon main road, Dist. Faridabad, Haryana 121004

                                I have received a registered a mail from Hdfc Bank on dates 18.12.2008 which showes that i have miss my premium amout but it is done by yourself. You said that my premium amount is not pay on time. whos time is 5-6th of the month. but we are paying our premium amount by ECS through bank and we have given you five checks of our account (My father's). then saw the bank statement as in our bank pass book which showes that you take payment on 13th of march 2008. and then on 19th of march 2008. But it is not right we have Rs. 2039.78 amount till 11.03.2008 in our account.

                                PLease tell me what is our fault when you didnot collect the premium amount on due date. And Our Bank charge two time Rs. 80/- from us why we pay that charge amount. And You also charges month by month increasing the amount . till this month charges are come to Rs. 2307/-

                                we can pay only our premium amount which is 1489/-

                                Please do the needful

                                thanks & Regards
                                Jaswant Singh Nagar
                                E-mail - [protected]@gmail.com
                                sir,
                                i saber ali one o[censored]r custome of two wheeler and my account no is 10849685 and is pay the emi is regurlery and my cheque is not bounce and my bike is sciesd bike no is AP 09 BG 3864 and they have sciezed that without noticed before sciesed my bike i ask with ur bank about they not give me statement note and after few days they sudden sciezed my bike and now they charges too much plz send me suggestion and i have do final settle ment and plz do it my favoure thank

                                thank you
                                ur faith fully

                                saber ali
                                Respected Sir, i mr laxmi narayan pati bearing HDFC 2 Wheeler Loan No[protected], in month of dec-10 6th day cheque was looging, unfortunately chequa bounced idbi bank deduct Rs 221/, . your colection agent named Bhabani pr das id no-162257, took Rs 1350/ against receipt no[protected], but he told me you should paid Rs 450/ as fine, why ? please clarify mt doubt. yours faithfully laxmi narayan pati mob no -[protected]
                                Respectet Sir, iam v.sri vishnu siva dutta HDFC2 Wheelar loan no19324123.I gave date 5th of every month for monthly installment.I already produced 6nos of SBI PDC cheques for monthly clearence.And every month iam maintaning sufficient amount in my SBI account.But cheque not clearing every month.I did ECS procedure also.Thereafter WHY? my loan installment not clearing every monthin promt time.Lots of times i called to HDFC coustmer care but there are not giving reasonable answer.Now what can i do.Please give sugessition.My mob no-[protected] & [protected].
                                Respected Sir, i am Mr. Tonglen Saum bearing HDFC 2 wheeler Loan No. 18126513. EMI 1718. this month unfortunately when i was going shopping i use my card more and the amount was less and don't get time to go and put the amount immediately, so the cheque was bounced and they called me and said we will come and collect from you i said yes but still they din't come, may be monday they will call me and come but from my Acc. emi 1718 is deducted on 16/03/12. ECSDebit HDFC bank LIMTED[protected], so do i still need to pay the bounced charge money since the amount is deducted already in my Account, and the same time they ask me to pay Rs. 450/- as fine, is not the fine if necessary only 221/- why is it. Rs. 450/- please clarify for me this before they come. this is my Phone No. [protected]. my e mail. [protected]@gmail.com
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                                  M
                                  mohit jain
                                  from Delhi, Delhi
                                  Aug 26, 2009
                                  Resolved
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                                  Resolved

                                  In the Month of March I had applied for a home loan with HDFC Sector 8, Chandigarh Branch, for 25 Lac Rs. And asked the bank to approve the loan only on the basis of the collateral property (whose papers I had provided with the application) as I was looking for a property in Chandigarh which is not transferable. I paid a processing fee of Rs.11, 000+service tax. Before Applying for the home loan HDFC’s executive Mr. Kapil had assured that he has got the property checked and the bank would take the same as collateral. Before Applying I also had an interview with Ms. Aditi Lakhanpal and she had flipped through the file and also asked me my requirements. I made everything clear during the interview as well. But on receiving the offer letter my collateral property was not considered. It’s a shame that the bank was so negligent that it ignored the collateral property papers and also my application. On repeatedly trying to reach the bank’s executives (Mr. Kapil and Ms. Aditi Lakhanpal) I got a response that I had not requested for the collateral to be considered. But when they checked my application they told be that they had somehow missed valuating the collateral and now they’ve spoken to someone and the property is not approved and cannot be taken as collateral. Before applying for the loan they were all after my life contacting me several times during the day and now they do not choose to even reply to my emails. Ms. Aditi gives me a stupid response that HDFC is not responsible as Mr. Kapil is an employee of HDFC bank and not HDFC, but HDFC did not process my application as requested. I’m not at all interested in dealing with HDFC anymore and I’m chasing them to get my Processing fee back. On requesting the bank to atleast return the processing fee, I get a reply that they would be able to refund only half of the fee. Whereas it’s the bank who’s at fault for not reading my application properly and should bear the cost. I’m really disappointed with the practice that this bank follows. On the time of application they were chasing me like anything but they are paying no attention my complaints. I've mailed them numerous times but even the head of the branch Mr. Rajeev Sardana doesn't care to respond.

                                  Please help me in recovering the processing fees from the bank.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Dear Friends,

                                  Just go to:

                                  CONSUMER DISPUTES REDRESSAL COMMISSIONS
                                  in your respective states and lodge a complaint against HDFC / ICICI and any such bank doing so.
                                  You may even file a police complaint againts bank for cheating. Just consult a lawyer - it will be resolved.
                                  Law is definitely a painful process but Believe me it is always fruitful and in favor of customer.
                                  Yes, the HDFC is fraud, they tell that they will monitor the construction phases and they dont do. The builder and the HDFC officials and making the syndicate and cheeting the customers and making the money.
                                  Bellow is my experience:
                                  I have taken a home loan in HDFC Bank, Vellachery Branch. The Builder (Balaji Constructions not registered ) and loan facilitator have the tie-up. The loan facilitator explain that they will scrutinized the documents and they have own employees of HDFC bank to monitor the site and they will look into the construction phases. The Builder constructing the apartment as his own fashion, extended the building front, back, left and right side and raising the construction area and taking the money. The builder constructed other apartment and occupied our land. As AKDR Golf court management warned him so he gave 2 feet to there compound wall. Previously he started construction on the compound wall. Without pillars one side he is constructed. I have informed to the bank people, but there is no use, they have not taken any action against this issue. without pillar on the top constructed the water tank.
                                  The builder made the agreement, in that there is no liability on him, every thing all liabilities with the customers he made it. This information is we asked him to change, the bank facilitator Mr Sahul given the guarantee, he will make another agreement and this time please make sign on this to disabuse the amount first time. If I complaint they have not taken any action against him or builder. The technical manager of HDFC is not at all visiting the site and monitoring. Please don’t go for house loan like this HDFC bank, better go for the government banks like SBI. There are no standards at all. The builder, the Technical Manager and loan facilitator altogether cheating the customers and making the money.
                                  I request you people don’t go for such project with small builders and especially HDFC home loans.
                                  Hope this will help you.
                                  Please visit the link below
                                  http://www.rbi.org.in/scripts/FAQView.aspx?Id=77

                                  Or

                                  What do you do if you have a grievance?

                                  If you have a complaint against only scheduled bank on any of the above grounds, you can lodge a complaint with the bank concerned in writing in a specific complaint register provided at the branches as per the recommendation of the Goiporia Committee or on a sheet of paper. Ask for a receipt of your complaint. The details of the official receiving your complaint may be specifically sought. If the bank fails to respond within 30 days, you can lodge a complaint with the Banking Ombudsman. (Please note that complaints pending in any other judicial forum will not be entertained by the Banking Ombudsman). No fee is levied by the office of the Banking Ombudsman for resolving the customer’s complaint. A unique complaint identification number will be given to you for tracking purpose. (A list of the Banking Ombudsmen along with their contact details is provided on the RBI website).

                                  Complaints are to be addressed to the Banking Ombudsman within whose jurisdiction the branch or office of the bank complained against is located. Complaints can be lodged simply by writing on a plain paper or online at www.bankingombudsman.rbi.org.in or by sending an email to the Banking Ombudsman. Complaint forms are available at all bank branches also.

                                  Complaint can also be lodged by your authorised representative (other than a lawyer) or by a consumer association / forum acting on your behalf.

                                  If you are not happy with the decision of the Banking Ombudsman, you can appeal to the Appellate Authority in the Reserve Bank of India.

                                  -Arvind
                                  Feedback for HDFC band and their managing director Aditya Puri.


                                  My name is Lokesh . I live in Delhi and I had lost my Debit card in 02nd June 2015. But my billing address is in Bhopal and my mum wasnt at home I had made a late order for new debit card n pin in 18th June . They issued me a card on wrong account m my mum did received a card which wasnt working . I pushed my mum to activate card via atm thru one time password. The pin was changed. But she wasnt able to withdraw funds . Coz itwasq wrong card. I called hdfc fone banking on [protected] n spoken to number of people and i tried to explain them my situation. I belong to a middle class family. They said Ki galti Ho gai to ho gai. They gave me d option to visit a branch . I told them that I work 6 days n I cant go to d bank and if I will take a leave HDFC will have to compensate me for daily wage that get from my company. They instead of helping me out they said Ki Jo karna hai kar lo . Aab kuch nai Ho payega. I told them that I have joined a new job I cant take a leave. If I have to I will be marked absent at work and I would loose 1 day salary. My call was transferred to shashak in Mumbai who is d floor manager of card blocking department . I told him that I have changed room m so I am expected to pay my rent at d earliest. He said Ki apko branch Jana hoga .koi aur option hai hai. After a long conversation on phone where in I called up hdfc bank it took 4 hours to sort it out.

                                  I want toadvose Mr Puri to leave his job. He is d most pathetic business ma and erogant .this company is fraud. I am going to file a complaint to rbi and I challenge mr Puri to consumer court.
                                  Mr Puri plz understand that hdfc has been rated as number one bank by customers .u shd treat ur customer with respect. Why for banks mistake a customer has to suffer all d time. Why would I skip my work to go to branch when its nt my fault.

                                  This is the most fraud bank I have done business with . They are sitting in ac office just to fool customers and making tons of money. I would mark this feedback on all bank website so that people must know that hdfc is chor bank. And so is mr Aditya Puri. U people are . I will spread words on daily basis on facebook and om ther forums to revel their secrets .

                                  Mr Puri should leave his job. He is insane and so his staff and his bank


                                  Fraud bank HDFC.

                                  My number is [protected]
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                                    Jignesh Patel
                                    from Ahmedabad, Gujarat
                                    Aug 25, 2009
                                    Resolved
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                                    Dear SirMadam

                                    In response to PF Dept mail my F&F not received from HR Dept. I request to you provides email of HR Dept who manage F&F activities.

                                    HDFC BANK LTD

                                    Joining date-07/07/2009
                                    date of resignation-11/10/2009
                                    Udhana, surat Branch
                                    employee's Code-63272

                                    Thanking You

                                    Jignesh Patel
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      Vikram ahuja
                                      from Kolkata, West Bengal
                                      Aug 25, 2009
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                                      Hi,

                                      I lost my credit card Last diwali & for which I also launched a complaint in customer care to block the card & send a replacement card .
                                      Now I have been getting collection calls from # [protected], 43145300, 43145100, 66219061, 66219001 & the collections agent are shouting on me & abusing me badly to make the payment . I have recorded there conversation as well.
                                      They are saying me to make a payment of Rs 1, 61, 000 which includes the 3 big transaction that I never made & the transaction slip of which should not have my signature as well.
                                      I am ready to make payment of Rs 50, 000 which I made on the card but not the amount which was charged by someone else.Please help me . My # [protected] & [protected]
                                      Hi,

                                      Some body call from these no[protected], 66219091,[protected] [HDFC]
                                      and using abuse language.

                                      I d’t know why asking me about Mr. Anurag Diwedi.

                                      No relation with Mr. Anurag Diwedi to me.

                                      They are calling me every day approx 50 times from 3 days.

                                      I am very upset.

                                      Please precede me for what I will do
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