Dear Sir,
I tranfer money from indian HDFC BANK to australian WEST PACK BANK Ac to my brother for education fees on 29th July 2009 but till the date 18th Aug 2009 my brother not recived any amount i made transaction trough telegraphic transfer as per rules within 72 hrs amout reach to other party Ac. While I am asking to HDFC Personal banker they said that they made transaction with Australian bank but australian bank said me that they didn't recived any transaction.Every time they give me defferent replay like they sent two time tracker to track that fund but not getting any response from australian bank. since last 20 days HDFC banker are just playing with me and they said they are right on their palce and not help me out this is not a small amount which i tranfered that is 50000/- rs.
can you people are guide me what shall do to get my amount back ? and how do i claim that amount from HDFC BANK.
I am attaching swift copy which they provide me while not receving of money to the opposit AC this is mail copy that why i pest here.
Sent to SWIFT "HDFCINBBAXXXF" on 29/07/09 at 19:38:58
Session Nr 0375 Sequence Nr 545357 Result: SWIFT Ack
20: Sender's Reference
RFX[protected]
23B: Bank Operation Code
CRED
32A: Val Dte/Curr/Interbnk Settld Amt
Date : 30 July 2009
Currency : AUD (AUSTRALIAN DOLLAR)
Amount : #1235, #
50K: Ordering Customer-Name & Address
/[protected]
NIMBARK BHAVINBHAI NATVARLAL
B JIEF 2 PRIYA APARTMENT BODAKDEV A
HMEDABAD
57A: Account With Institution - BIC
WPACAU2S
WESTPAC BANKING CORPORATION
(FOR ALL NEW SOUTH WALES BRANCHES)
SYDNEY AU
59: Beneficiary Customer-Name & Addr
/233238
HIRAL GAURANGBHAI PATEL
70: Remittance Information
EDUCATION PURPOSE
71A: Details of Charges
SHA
72: Sender to Receiver Information
/ACC/WEST PACK BANK
//WEST PACK BANK 2 GREEN FELL STREE
//T ADELAIDE SA
Thanks and Regards,
Kamleshwar
Tel.:[protected]/1759/1757
Email : retail.[protected]@hdfcbank.com
[protected][protected][protected][protected]
HDFC Bank Ltd. 26A, Narayan Properties, Off Saki Vihar Road, Saki Naka, Chandivili, Andheri (East) Mumbai 400072"
[protected][protected][protected][protected]
PS.:
1)Ensure to park the Funds in respective Finware Dummy accounts while updating LONO requests.
2) For all GBP remittances 6 digit SORT code of Beneficiary Bank in U.K. is mandatory to process the transaction at our end.
3)For all EUR Payment IBAN No. of Beneficiary is Mandatory.
4)For all AUD remittances 6 digit BSB No. of Bene. bank is required.
Jatin Vyas/Retail Banking/Bodakdev2-Gujarat/HBL
Jatin Vyas/Retail Banking/Bodakdev2-Gujarat/HBL
04/08/2009 11:40 AM
To
Retail-Forex/Documentary Services/Chandivali/[protected]@HDFCBANK
cc
Alok Singh/Retail/Bodakdev2-Gujarat/[protected]@HDFCBANK, Hitesh Jadwani/Retail/Bodakdev2-Gujarat/[protected]@HDFCBANK
Subject
Re: Outward Remittance acknowledged. Amount - 1, 235.00 / Remitter Name - NIMBARK BHAVINBHAI NATVARLAL.
Dear Team,
As per the tailed transaction, Customer havent received the amt.
Pls confirm the transaction and send the swift confirmation copy.
Regards,
JATIN VYAS
Platinum Plaza branch (0783)
Bodakdev -2
Ahmedabad-54.
[protected]
Retail-Forex/Documentary Services/Chandivali/HBL
Retail-Forex/Documentary Services/Chandivali/HBL
07/29/2009 05:31 PM
To
Jatin Vyas/Retail Banking/Bodakdev2-Gujarat/[protected]@HDFCBANK
cc
Subject
Outward Remittance acknowledged. Amount - 1, 235.00 / Remitter Name - NIMBARK BHAVINBHAI NATVARLAL.
Trade desk has received the outward remittance reporting send by the branch for processing.
Remitter Name : NIMBARK BHAVINBHAI NATVARLAL
Currency : AUD
FCY Amount : 1, 235.00
"Disclaimer :
The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise .The contents of this message may not necessarily represent the views or policies of HDFC Bank Ltd. "
Its request please help me out.
thanks,
Regards,
Bhavin
Aug 14, 2020
Complaint marked as Resolved
With reference to above-mentined subject, I would like to infom your good self that I am having Salary a/c with HDFC Bank, Vapi (A/c No - [protected]) . I have deposited Rs.2500 / on 11th Feb 2010. this is for the premium of the policy which i have taken from HDFC Bank. But sddenly I came to know that My premuim has not been paid due to insufficient balance. They have deducted charges of Rs. 1540/-. I have also tried to contact phone banking officer 4 to 5 times but j have not got any satisfactory reply.When I called the customer service about the charges they told me that your account has been converted to Saving.I told that I did not get any information regarding the change of account.I told him that I have same type of account in other private banks but they never charged me any amount.
This has happened without intimating to me and i am not satisfied with this kind of services. So, I would like to request your good self to revert back the charges at the ealiest.
Looking for a favourable reply from you end at the earliest.
Regards,
Swetang Pathak
Cont No -[protected]
Thanks
Pritesh Shah