HDFC Bank Complaints & Reviews

Dear Sir,

My Loan account no is 13093480, I had bought a Honda Civic in April 2008 which was financed by HDFC Bank.The EMI was debited through ECS.Recently I approached the bank for foreclosure & they said they charge a whopping 5%....which was unbelievable.Again this was never mentioned when i approached the bank for loan.I have never defaulted on the payments & have been paying the EMI on time as per the schedule & this is what we get for being a loyal customer.

I have approached the bank for a waiver by 2-3% but they have refused.

After going through the series of complaints It seems a practice being followed by the bank to dupe their customers of hard earned money.

Kindly do not approach HDFC Bank for Car Loans, other banks offer much better customer service & work towards customer retention....unfortunately HDFC bank does not bother neither care for its customers.....

SO Beware of HDFC Bank

dear sir
i pass irda exam and after the pass exam . i not recive any licence from bank and irda

what i do.

company give me latter of termination of agency
code is 00091049

today i recive this latter in my post box



thanking you
Anilkumar Soni

I have a trading account in HDFCSEC and i forgot my password.
First thing is there is no way to reset the password online... we have to wait for more than 10 days to get the password.
Second thing is there is a charge to reset the password. Which company is asking any charge for resetting the password.
Third thing there are so many hidden cost which was not conveyed when we opened the account but now its coming up...

Dear sir/madam

I am having saving account with hdfc bank since very long. I am using net banking facility also. 10 days back while i was checking my account in net banking, i saw some thing mentioned about gold debit card. At this by mistakely i cliked and the very next moment i received the message that your gold card will be issued within 7 days. Also mentioned that there will be annual charges of rs.500/-.
As i had cliked mistekely so i immediately sent the message thru mail also that kindly do not issue the gold debit card, i had called there customer service also but from there i had not received the satisfactory reply and so i contacted the alkapuri branch, baroda. From there also i had not received the satisfactory reply. They told that they do not know such scheme, you will have to contact phone banking only which i had already contacted. I had contacted the bank regarding not issuing the card and also inform them not to deduct the charges as i am not interested in gold debit card. But then also they have deducted the charges and also issued the card. When contacted again they told that it will not reverse and you have to use the card for atleast 1 year. It can be cancelled only after 1 year.

So my request is to look into the matter and arrange to reverse the charges which the bank has deducted.

My account is with hdfc bank, alkapuri branch, baroda.

Waiting for your positive reply

Regards

Satish v jadhav
Baroda
Mob:[protected]

HDFC credit card department is filled with cheaters & fraudulent people. Just avoid HDFC credit cards. I was contacted multiple times by Banu(Ph:[protected] from HDFC Bangalore and incessantly offered me HDFC credit card. She said she is offering me credit card based on my loan approval amount & said she has all the necessary documents except a copy of PAN card. She offered me a Gold credit card with 5% cash back on total monthly bill & Platinum credit card with 10% cash back on total monthly bill. She said there are absolutely no restrictions & the card can be used anywhere and on anything. On their website when I couldn't find the Platinum card with the features what Banu explained, I asked if she is sure about that 10% cash back & she confidently said yes. Finally I agreed to go for it. She sent marketing executive to my office who collected the PAN card copy & took my signature on the application form. The next day I spoke to Banu & confirmed that she has sent the form for processing to their credit card division in Madras. She said it will be getting a verification call in a day or two & it would take 20 days to receive the card. I did not receive any verification call. After 20 days when I did not hear from HDFC at all, I tried contacting Banu continuously for 2 weeks & no one picks up the call. Finally when she picked up the call & said she will ask her colleague to give me a verification call right in presence of her, which never happened. Later I when I contacted Banu again she repeated the same about verification call. Finally I got frustrated with her & reached her manager. He had no clue about this whole thing but figured out that my card was rejected because my company is not listed. How can HDFC be so negligent? Before offering me a credit card when HDFC had all my documents in advance including my salary slip which states which company I work for. I requested the manager to give me the application number so that I can raise a grievance. He said he will call me the next day but in vain. That shows how much customer focus he is. Finally I spoke to a person from verification team who said they can still process my credit card purely on my salary but not relating to loan amount. He asked me what card I had applied for. When I explained him what Banu had explained about the 10% cash back Platinum card, to my surprise this guy said that they do not have such kind of card at all. He setup a conference call & brought Banu on the call to understand the card that was offered to me. Here comes the shocker...Banu straight away said that she did not talk about 10% cash back card at all. She simply denied that she had offered me this card. This is sheer cheating. All that they are interested is to somehow dump a credit card by mentioning false features. This happened to my colleague too from some other HDFC person. People like Banu do not care for customer satisfaction & has spoiled the image of HDFC. Neither the HDFC management nor her managers take this seriously & they themselves are careless. Now with this kind of system how would anyone be interested to become a customer of HDFC? Beware of HDFC & just stay away from them! Do not get into this trap.

DEAR SIR/MEDOM

I (MIHIT AGARWAL) FINANCIAL CONSULTANT AT BAREILLY BRANCH.
MY CODE IS[protected]
I HAVE A PROBLEM THAT I HAVE NOT RECEIVED MY COMMISSION SINCE 2006.
FOR THIS PROBLIM I WENT TO YOUR BAREILLY BRANCH & MEET MR.NIRANJAN SINGH. HE TELL ME THAT MAKE A NEW AGENCY CODE FOR TAKE YOUR DUE COMMISSION FOR IT AN AMOUNT OF 1000/- CHARGED BY ME BY HIM. THE NEW AGENCY CODE COMES AFTER 15 DAYS WHICH IS 00363335. BUT HE SAYS THAT AFTER COMMING THE NEW CODE YOU CAN NOT RECEIVED YOUR COMMISSION..........
SO I AM CONFUSED..........
PLEASE HELP ME...

Dear sir/madam


I am worked in HBL GLOBAL PVT LTD,I left my job in last 31st Jan 2009 and after the i received a PF Withdrawal form from Hbl Global Pvt Ltd, . i requested to you please in-quire in to the matter as i am not received my PF till today in my SB Account No:[protected] (HDFC BANK)
Below my details

NAME : SASIKUMAR.M
EMP CODE : S23972
PF NO : 88718
DATE OF JOINING : 6th Aug 2007
DATE OF RELIEVING : 31st Jan 2009
LOCATION : ERODE

Contact no : +91-[protected]



regards

sasikumar,M
+91-[protected]

Hi,
I tried withdrawing money from the HDFC ATM at Bangalore (Coles Park Branch) today. I did so with my Vijaya Bank Debit Card. There was an error displayed on the screen when I tried withdrawing money " Processing Temporarily Suspended".I tried withdrawing around Rs7000 twice and both times got the same error. But on checking my balance Rs.14000 had been deducted even though I did not collect any money. Could you please help me out...
My Number:[protected]

Good Evening

Myself Sylvester Pathol was working with Hdfc standard life under Kelly services ltd(third party of Hdfc standard life)employee code 58340.on 30th june 08 there was some abusing conversion with my boss regarding month end logins.My boss was literally using some abusive and bad languages and immediately told me to resign when i told him to stop using it.However i resigned on the same date but at time i was told that i m liable for my full and final settlement in august month both from my boss and kelly services,has i enquired in august they told me that has i not given any notice period i m not liable for the settlement,which is ridicolous as that time i was not told about this

So pls look into the matter and resolve the issue

Thanks and Regards
Sylvester Pathol
[protected]

sir ,
This intimation is regarding duplication of transaction happened worth Rs.520 each
with my HDFC Credit Card on 6/09/2009 at 01:56 PM and 02:36 PM while transa .
-ction id are 040673 and 047024. . Above mentioned transactions has happen while making an online registration fee
payment for D .Pharma course of Ms.Pratibha Singh ( Rollno.687816, address-182 Clerk colony,Pin Code-452010,mobile no.[protected],[protected]@yahoo.com)
to MADHYA PRADESH State Govt. through (mponline.gov.in ) web site.
I request you to look into the matter and revert back the amount of duplicate
transaction i.e.Rs.520 at the earliest possible.


With regards-
Manish Neema
address-364,janta colony opp.nandanagar
Indore (m.p.) Mob. No.-[protected]
email id: [protected]@yahoo.co.in

hi sir/mam
i m gaurav ,i m working with EXL services pvt ltd ,sec 58 noida 203004.and i ve my salary a/c with hdfc bank noida and on 31-08-09 my salary credited to my salary a/c [protected] and my company has blocked my a/c and i met with an accident on 6th august and i ve shown them my fractured leg as well and once i was trying to withdraw my amount from hdfc bank but customer care of hdfc told that that account is blocked by exl (my company).i think company can only stop salary but hdfc bank has blocked my entire amount .and in times of need i was unable to withdraw my amount as well.and i have suffered a lot of mental stress ,being fracture in one leg going to ATM and not getting any resolution.so i want to go legal against EXL services a-98 sec 58 noida as well as HDFC BANK against this thing.
how can i proceed further ,do i ve to send legal notice to the bank and EXL SERVICES PVT LTD a-98 sec 58 noida 203004

I Ramesh Chander Wadhwa partener of M/S J.S.R. Enterprises applied for a Dropline Over draft limit of 1.5crore in hdfc bank(rajouri garden J-block branch) against my resident property through the sales manager mr Saurabh Arora..
the same application was been sanctioned by you for only 1crore in which saurabh(hdfc Employee)communicated to me that we'll have to pay only Rs 80000 + 7246 = 87246 Rs per month till 120 months towards the repayment of dropline O/D limit of rs 1 crore..He also commited to me that they will further ebhance my limit for Rs 50lacs more as soon as the financials of finanacial year 2008-09 will get audited. He did not communicated to me that the amount of rs 87426 will comprise only principal amount and i have to pay the interest separately..he has taken the signature on the sanction letter,agreement and pdc with the benefit that he is shorting the current Emi(of citi financial + hsbc) from app. Rs132000 to rs 87246 and also collected the cheque of rs 55151 towards processing fee n rs4649 against insurance of the property, for which he told me they will bank the cheque of processing fees and insurance at the time while handing over the cheque in favour of citi financial with the prior information. but when i came to know that i have to pay rs 1 lac app. extra towards interest too,i communicated to mr saurabh arora n Mr govind l sharma(head of rajouri branch0 as well n asked to withraw this application at once as i don't want to bank transfer my existing loans of citi financial and hsbc to you..but till then hdfc has already debited the checque of rs 55151 and 4649 from my accountwithout any prior information to me..now after reminiding then hundred of times they are denying to return back the processing fees n the insurance charges..all i want all of you to know is that hdfc has deliberately conned me coz they knew by disclosing all the clauses in this case the customer will simply reject the offer coz the customer is already paying 132000 for the current loan..and why would a customer pay more money for the same loan..n they hid the most important point of the loan agreement n constantly forced me to take the loan..
Ramesh Chander Wadhwa
31/08/09
mob-[protected]

DEAR SIR,


PLEASE REFER TO ABOVE SUBJECT THE BANK OF HDFC CHARGE OF CHEQUE

BOUNCE CHARGES IN T WO TIME @ Rs.450/- PER CHEQUE


SIR I AM REQUEST TO YOU THAT MY LOAN EMI DEDUCT FROM E.C.S. WHY HDFC

RECOVER THE CHEQUE BOUNCE CHARGES


PLEASE LOOK IN THE MATTER


YOURS FAITHFULLY


ABID HUSSAIN CELL NO. [protected]

Hi,

As of 08/08/2009, my friend and I went to the HDFC bank to withdraw Rs. 5000. I was extremely sick so I my friend withdrew the money from the machine. When she entered Rs 5000 for the first time, machine said "Incorrect Amount". Again she enter Rs. 5000, the machine dispensed out Rs 5000.

That day, I was in hurry so I forgot to check the receipt and after 2 days, i.e., on July 10, 2009, when I was checking my account balance through phone banking service, I found Rs.5000.00 is less in the total available balance. Then after verifying the receipt, I found that there is a deduction of two withdrawal of Rs.5000.00 on the same receipt though I have received only Rs.5000.00. But, bank has deducted Rs 10,000 at the place of 5000.

I thought that it may be the ATM error. So, I gave a written complaint in the same HDFC ( R.K.Puram Sec-4 New Delhi) branch from where I withdrew the money. I have received two calls from your bank representative and they told me that the same transaction was the clear withdrawal. I am not at all ready to accept this statement.

I have wrote many emails to Grievance.[protected]@hdfcbank.com but they are not giving any satisfactory answer. Then, I requested them to show me the video that can show me two transaction of 5000. If machine has dispensed me Rs. 5000 twice, there should be a record of two transactions on the video cameras of the bank. However, bank is saying that they can show only faces. I am not understanding what I will do with the face?

Please help me to get rid of this issue. I have been charged unnecessarily Rs 10,000 though we have got Rs 5000. I shall be very helpful for your support and help in this regard.

Regards,

Ashman Malhotra.

I hold Credit Card No. [protected] of HDFC Bank. I had requested this bank to cancel this card as they were charging huge uncessary amount like late charges, overlimit charges etc. last 12 months they have charged about Rs. 10000/-.

HDFC Bank is not considering my request to reverse the amount uncessary charged by them whereas they are harrasing me and thretended to harrass me by calling me over telephone repeatedly.
I want a settlement and advise HDFC bank to settle my account after removing all uncessary amount wrongly charged by them.

courier Not recieved Yet

Hi,

A courier was sent by HDFC Bank to with the name Shiv Swaroop Shrivastava with AWB No [protected] on 08/24/09. But it was not delivered yet.

The cover contains an Debit Card which issued by the HDFC Banks Ltd.

Need immediate action for this.


Regards,
Shiv Swaroop Shrivastava

Dear Concerned,

I am Ashish Chauhan holder of ICICI BANK ACCOUNT a/c no 00XXXX0XX976. I tried to withdraw INR 6000 Rs through my debit card from the HDFC bank ATM Thane East Kopri Colony Branch ATM at about 1745 hours on 01.09.2009. My card came came out automatically as Transaction timed out and no cash was dispensed by the ATM. But this 6000/- has got deducted from my ICICI account. On calling HDFC I was asked to launch a complaint with ICICI. I did so by speaking to a CSA and have got the complaint no[protected]. Kindly help me in this regard and help me have the INR 6000/- credited back to my account.

I would be greatful if you could help me. Kindly revert with a positive guidance.

Regards,

Ashish Chauhan

Dear Sir
Pls find below my msg after having 5 months personal communications had with Tollygunj Br but still nothing has happned .
KIndly adv.

Regd./Arijit'


From: [protected]@hotmail.com
To: mukund.[protected]@hdfcbank.com; amrita.[protected]@hdfcbank.com
CC: [protected]@hotmail.com
Subject: FW: Re- Tds Deduction( F.D no-[protected],[protected])
Date: Fri, 28 Aug 2009 12:43:27 +0530

Dear Mr Subba
This ref to the below msg and with much regret to note that we have not received any action nor any response from your part . Would you mind to let me know why you are not bringing back the Forms basis which you have input data to your system .

It is very surprised to note your relactency on this matter as Money which has been deducted is not yours is that the reason !

If I am not receiving your appropriate action within 30th Aug , 09 I have no other alternative but to take up the matter with higher autority with your HO as well as Consumer forum of India .

Thanking you, I remain

Amit Kumar Nag

[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: mukund.[protected]@hdfcbank.com
CC: [protected]@hotmail.com; amrita.[protected]@hdfcbank.com
Subject: RE: Re- Tds Deduction( F.D no-[protected],[protected])
Date: Thu, 13 Aug 2009 09:08:41 +0000

Dear Mr Subba

It 's nice to see yr response after months however as I clarified and was seeking your adv the basis of your deduction till Jan 2009 should the Forms submitted by us.If so why can not you bring that Forms to find out date of our submission which may resolve the present problems.

In this regard if you go to the record you will find that your booking of Fd was in late by HDFC ( a credit has been given to my ac/) which creats lot of problems included.

For your further info pls note tt my Accounts were delt by your Relationship Manager Mr Satya who left,( I did not know ,otherwise I would keep a written confirmation) had confirmed me over telephone abt Forms 15G and I was rest assured about same.

Request pls let me know when the Forms arrive and will see physically at your office.

Tks/
Arijit Nag
Kolkata - India
Pin- 700092
Mobile -[protected]





[protected][protected][protected][protected]
To: [protected]@hotmail.com
CC: [protected]@hotmail.com; Amrita.[protected]@hdfcbank.com
Subject: RE: Re- Tds Deduction( F.D no-[protected],[protected])
Date: Thu, 13 Aug 2009 13:59:52 +0530
From: mukund.[protected]@hdfcbank.com


Dear Mr Nag

As per our system, the 15G in your fixed deposit has been registered in January 2009. As you are aware the fixed deposit no [protected] and [protected] have been booked on 25/10/2009, TDS has been deducted from fixed deposit booking date till January 2009.

However you said you have given form 15G while fixed deposit booking itself. In this case I would once again request you to kindly provide me a received copy of the same or the acknowledgement for the same so as to take suitable action in this regard.

My Relationship Manager and myself have both communicated this to you whenever we have had a discussion. Awaiting the acknowledgement from your side.

Thanks & Regards,


Mukund Subba
Branch Manager

East India>>>Lead India
_________________________________________________
HDFC Bank ltd,63,NSC Bose Road,
Ground Floor,Tollygunge,Kolkata-700040
Tel:24817400/ Telefax: 24817300/Rim:[protected]
email: mukund.[protected]@hdfcbank.com


ARIJIT NAG <[protected]@hotmail.com> 08/13/2009 11:45 AM
To <mukund.[protected]@hdfcbank.com>
cc <[protected]@hotmail.com>
Subject RE: Re- Tds Deduction( F.D no-[protected],[protected])







Dear Mr Subba

This has ref to our various communication on yr office with undersigned as well as my father , inspite of my msg which was a reminder of your non-response during last 3 and 1/2 months would you like to mean that you are unable to resolve this issue.

Kindly let us know by tomorrow enable us to take the matter with proper Agency and person.

Thanks

Arijit Nag
Kolkata - India
Pin- 700092
Mobile -[protected]





[protected][protected][protected][protected]

From: [protected]@hotmail.com
To: mukund.[protected]@hdfcbank.com
CC: [protected]@hotmail.com; [protected]@pridedammam.com
Subject: Re- Tds Deduction( F.D no-[protected],[protected])
Date: Tue, 11 Aug 2009 04:51:29 +0000



Sir,

In respect to our conversation on friday regarding TDS deduction from my mother's a/c (Mrs. Sharmistha Nag) and from my a/c ( Arijit Nag) was not clarified properly to us as to why the tax has been deducted after submition of forms. It has been past 6 months that we are been told that the bank would take actions but nothing action has been taken.
If this carries on we would be closing up all the a/c with your bank and take neccessary actions needed.Being a privilaged customers we are facing such problem which was cannot be expected atleast from the bank.We are not satisfied with the services provided to us by your bank regarding this deduction matter.
Hope to get a proper assistance from your side.

Regards
Arijit Nag.

[protected][protected][protected][protected]

Dear Sir,

My husband lost his job due to this recession period. We have a credit card from HDFC bank, whose payment of amount 23000, is due to pay. We somehow managed to collect 12k, and we requested them to wait for a while. But they are literally harassing my husband. Some recovery agents call up and continuously ask him to pay the money, inspite of explaining them all the situation. Now they have started harassing me as well. They call up any time and ask me to pay, and get money from your office and all. I informed them not to call on my number, when I am in office, but they are not ready to listen. They even called up our emergency contact number, my sister in law, who is a renowned scientist and started harassing her. They even told her that ask your brother to pay or else we will send the recovery agents to your place (sister-in-laws) place.

what should I do??? please help us to overcome this situation.

thanking you

regards

rupali.

there is exoition of new comer gratuates. i am having appointment letter they have taken 1 month verification of address all that, after that account opening process.mentor also delay the salary looking for reson my employee code cd12363 date of join 13/2/2009. now i resign that job now also 1 month i can't get salary.