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HDFC Bank Complaints & Reviews

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Updated: Apr 15, 2026
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P
pravin kumar
from Delhi, Delhi
Aug 8, 2009
Resolved
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Dear Concern,

KIndly help me as i was using HDFC Credit card where i had to pay against my purchasing, and since last 2-3months i didnt make any payment of my card, in mean while was i was continuously receiving so many threatning calls to make the payment and the HDFC exes also misbehaved with me.

Bt all the time their collection department tried to misguied me according to them i have to pay only 3500 or some times they told amount rs 1100 but when i called at HDFC cust care they told me to pay min of rs 4200 to put the card under my credit limit.

so there was alot of confusion due to bank exes.Now in the month of feb i paid 4500 in credit card account & 4000 in my HDFC saving bank account, Again on the same date my credit card all the facility was permanently deactivated & my saving account amount was also withdrew with any information, and no body bother to inform me as well.

while i was on tour to banglore from delhi where i suffered alot cauz i was nt having any rs in my account.
and last month any exe called me to pay rs 350 & she assured me to resolve my problem, bt till date i didnt get it resolve & receiving so may threatning & harrased calls from the bank.

Kindly help me out otherwise i will nt be having any option other than sucide.

Name Pravin Kumar
Mobile No [protected]
Date of Birth 17-Nov-1980
last paid receipt No 9136020
Aug 14, 2020
Complaint marked as Resolved 
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    K
    Ketan Pandit
    from Delhi, Delhi
    Aug 7, 2009
    Resolved
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    Dear Sir,
    This was to bring to your kind notice that I owned an HDFC Credit Card for nearly 2 Years now which has been Cancelled by the Bank Authorities without any Prior Intimation and above this they also preclosed a loan amount and levied the closure charges on it and are asking me to make the payment so as to avoid any further additional charges.
    I own this card since almost the past 2 years and have never been a defaulter in paying any of the installments or dues what so ever occurred by the purchase made with its use. The problem started when I requested them for a change of address as I was shifting from the city of Baroda to my home town of Chhotaudepur. They asked me to give them a written request for the change of address duly signed by me. I obliged and did what exactly they asked me to do. After a few days I received a letter from them and also a call from their Customer Center Executive saying that the address provided by me was of a Non Serviceable area and I need to provide them with a alternate address which is of a serviceable area. I inquired with them about what are the serviceable areas so that I can provide them with appropriate address but they denied to let me know about it and said that you just send in a request and we will let you know if that address is serviceable or not. On their instructions I then provided them with a second address of the city of Baroda which is definitely a serviceable area as one of my friends gets all communication in the very adjacent house. After doing this I again received a letter from them on the 28th of July which through the post duly stamped stating that as this is a Care Of address it will not be considered and I will have to provide them with a address that can reach the Primary Card Holder without any C/O or Care Off name. But before I could do anything regarding this very letter received on the 28th July 2009 my card was already blocked and a Insurance loan was preclosed asking me to make the payments immediately which was nothing less than a shock to me. I Called the Customer Care Executive at[protected] to inquire about it and the lady replied me that she can’t help me in anyways and what I will have to do is again write a letter requesting to Re-activate my card and provide with an alternate address. I did send 3 different letters at the HDFC Bank Card Division, Chennai Office requesting a change in address which was not at Care Off address this time, the second letter inquired about the reason of preclosure of the loan and asking to credit it again and third was to Re-activate my care and change of Phone number. But I haven’t received anything or heard anything from them.
    On the contrary I received a letter on the 5th Aug 2009 which was dated 27th July 2009 duly stamped from the post which said that my Card has been cancelled and I need to destroy it and make my payments immediately which is not at all acceptable.
    Just to sum it up I received a letter on 28th July and replied on 29th with all that was requested but before all this can be done i.e. on 27th July they had already dispatched the letter cancelling the card.
    Sir, I Simply demand justice and please advice the further. I have to suffer a lot because of this unexpected thing and behavior of the HDFC Bank Card Authorities which always informed me after things were decided and done against me and my HDFC Bank Gold Card. I was not able to make my Ticked bookings and also was not allowed to do my shopping because of this for which I had travelled to the city of Baroda. It was nothing less then embarrassing and humiliating.
    I have all documents to prove myself correct in any court of Law.
    Expecting a favorable response
    Yours Truly
    Ketan Pandit
    Aug 14, 2020
    Complaint marked as Resolved 
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      S
      Suchita Manish Parekh
      from New Delhi, Delhi
      Aug 7, 2009
      Resolved
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      I am ATM customer of HDFC BANK of Mumbai, branch Express tower with ATM card no. [protected] and account no. [protected]. I went to Axis Bank ATM in Nallasopara for cash withdraw on 4th August 09. when I operated for cash transaction to withdraw Rs. 7800/- system processed for a minute and displayed a message as insufficent fund eventhough i had a balance of Rs. 9500/- and then i processed for another transaction of Rs. 300/- the Atm displayed an error . I have not received any cash at that time.

      on the next day i reached my office and i checked my account through Net Banking i saw that i had been debited for the amount of Rs. 8100/- which were not received by me. it was an system error. then i went to the Home branch in express tower in Nariman Point and registered a complaint through cardholder Dispute Form.

      Here by you are requested that please check it and crdeit Rs. 8100/- in favour of my account.

      Please do the needful, this is my humble request

      Thankinhg you,

      Regards,

      Suchita Parekh
      Card no. [protected]
      Account no. [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
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        P
        Pinky H Bhatia
        Aug 6, 2009
        Resolved
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        Resolved

        From,
        Pinky H Bhatia
        702 Ishwar Apt,
        Netaji Chowk,
        Ulhasnagar - 421 005.
        Contact Number- 91-[protected]/[protected]

        Respected Sir/Madam,

        My name is Pinky H Bhatia.I worked in HDFC Bank from 05th June'08 to 15th November'08 as CSE in CANI Team in Ulhasnagar Branch, Thane District, Mumbai.My Employee Code is CP06925.I resigned on 15th November'08 because getting married and going to shift to UAE forever.I given my resignation letter signed of Sales Manager(Mr. Manoj Shrivastav)twice to Head Office, Ambika Mills, Mumbai.for settlement of my salary account.But still yet I have not got my PF Account Number, my Incentives(nearly aboutRs.8, 000/-)which is due because I login one 5lakh Fixed deposit in month of August'08 on my Employee Code-CP06925, and achieved my target of that month.but due to some mistake while entering my Code, I received only Rs.4, 900/- Incentives.My Sales Manager put Mail many times, but it was of no use.Now few days before I received one mail from HDFC Bank for settlement is done of my salary account.but when I opened that Bank Statement, I come to know that I have received only 15days salary i.e.Rs3, 750/- for the month of November, 08.but what about my PF and my Incentives.
        Kindly requesting you to do some needful.

        Thanking you,

        Pinky H Bhatia
        (CP06925)
        Aug 14, 2020
        Complaint marked as Resolved 

        HDFC — salary settlement

        I HAVE WORKED FOR THIS BANK WITH MY FULL EFFORTS BUT I WAS NOT BEING PAID SALARY FOR 2 MONTHS WHEN ASKED FOR MY FULL SETTLEMENT I WAS REPLIED AS THAT IT WILL BE PAID NEARLY FROM 6 MONTHS THEY ARE FOOLING ME.

        HDFC Bank Ltd. — salary settlement not received

        R/SIR
        with due respect.This is NAZISH ALI.i was working as CONTRACT SALES EXECUTIVE(CSE) in SITARGANJ branch(0853) UTTRANCHAL from 5th nov.2008 to 5th may 2009. my employee code was CN10634.I want to say that from the day of my resignation i have not recieved my pending salary of april +5 days.many times i make remind calls to my boss Mr.SHAZEB KHAN, But he is just refusing my remind calls...plz help me
        i didnt get my salary of june & pf settlement. cse code-cj02329.please give me a reply. am already sent a complaint ther is no action taken. am from thrissur palace road branch.
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          R
          Ravi Parthasarathi
          from Hyderabad, Telangana
          Aug 6, 2009
          Resolved
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          Resolved

          Dear sir,

          This is regarding my Credit Card #XXXX XXXX XXXX 1250

          I was holding the Gold Credit Card. One of the executives called me and asked to upgrade the same to Platinum. Gold Card was having the cash back offer of 5% cash back on rail/air travel tickets when Rs.30K or above is spent in that particular month. So, I asked this question particularly to the executive who called me. She said, this cash back is available in Platinum card too. In addition to this, you will be having the some additional offers. So, I upgraded the same and spent Rs.37, 379.75/- in the month of Feb'09 including the flight transactions. So, I am supposed to get Rs.343.85/-.

          They haven't credited the cashback amount. When am asking to track the person who called me and explained the features of the Platinum Card, they are not revealing the name. The caller misled me and these people are cheating customers by giving the erroneous information. Had I been used some other bank credit card for 37, 379.75/-, I would have got lucrative offers and the cash backs.

          Requesting you to kindly look into this matter and help me to get my cash back. They are keeping on accumulating the finance and other taxes every month and its now close to Rs.1500/-.

          Am pasting the response from the Customer Service Officer.

          Thanking You,
          Ravi Parthasarathi
          __________________________________________________ _________________________________
          Subj: RE:'HBL=[protected]' Re: Re: RE:'HBL=[protected]' Status

          Dear Mr. Parthasarathi,

          This is with reference to your e-mail regarding your HDFC Bank's credit card account.

          On receipt of your e-mail, we made a detailed review and found that our executives have contacted you and explained regarding the features of Platinum card. We would like to reconfirm that the cash back facility is not available on Platinum card account.

          Further, we observe from our records and confirm that the transaction mentioned in your earlier e-mail have been incurred using your Platinum plus card bearing number XXXX XXXX XXXX 1250. Hence the aforesaid transaction is not eligible for cash back offer.

          We also understand that you have certain reservations regarding the finance charges billed to your card account. We take this opportunity to clarify that finance charges @ 3.15% per month accrue to your card account in case we are in receipt of partial payment or non receipt of any payment towards the outstanding dues on the card account.

          Finance charges are charged on the following:
          On the total amount from the statement date till the part payment date.
          On the outstanding balance till the next statement date.
          On fresh purchases done thereafter, till the next billing cycle.

          For instance, the total outstanding as per your February'09 statement was Rs. 37, 379.75 and we were in receipt of part payment of Rs. 37, 035.90. In view of the same, finance charge of Rs. 1, 055.01 has been levied in your March'09 statement.

          Subsequently, we were in receipt of part payments towards the outstanding dues on your card account due to which further charges have been levied to your card account and we regret our inability to reverse the same. The charges are due and payable on your card account.

          Incase you seek further assistance or clarification please feel free to contact our Customer Service Executives at any of our 24 hour Call Center telephone numbers mentioned in the below URL.

          In line with our focus and commitment to Customer Service, we trust we have addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. In accordance with regulatory guidelines, we are required to mention that you may approach the Banking Ombudsman (appointed by the Reserve Bank of India), in the event you are not satisfied with our handling of your complaint. Should you wish to exercise this option, please log on to our website "www.hdfcbank.com" for details of the Banking Ombudsman Scheme - 2006, for further information on how to escalate complaints to the Banking Ombudsman.

          Assuring you of our best service at all times,

          Regards,

          Sathish Kumar.V
          Customer Service Officer

          __________________________________________________ ________________________
          Aug 14, 2020
          Complaint marked as Resolved 

          platinum plus card — charges levied

          While upgrading my credit card to Platinum plus I was assued that no charges will be lavied but in the statement send Rs.248.58 had been chaged Please delete the same
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            S
            Suvankar Pal Majumdar
            from Hyderabad, Telangana
            Aug 6, 2009
            Resolved
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            Dear sir

            I would like to inform you that, i am using HDFC Bank account since last 2 years, having account no [protected]. I have a balance amount of 13913.68 as on date. Two days back HDFC Bank holds all the amount with out showing any reasons and prior information. This is absolutely cheating, fraudulent and financial harassment.

            I need your immediate help to solve this problem and request you to take necessary legal steps against the bank.

            Thanks & Regards

            Suvankar Pal Majumdar
            Aug 14, 2020
            Complaint marked as Resolved 
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              M
              mars101
              from New Delhi, Delhi
              Aug 6, 2009
              Resolved
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              I was sold 3 HDFC Standard Life SAPs by Mr Vishal Chopra, Branch Head of HDFC Bank (Estwhile CBOP) sector-19, Noida and the relationship manager Ms Anubhuti kumar of the same bank in the name of investment. Since I have been banking with this branch for over 15 years, I did not think anything was amiss until the bank was taken over completely by HDFC. I was then informed of this misselling by the new relationship manager. I am now nearly 59 years old and reaching retirement. I cannot afford to pay premiums of Rs 2.5 Lakhs annualy for the next 10 years.I have complained several times to HDFC Bank and HDFC Standard Life about the misselling by these two individuals. I have only been given complaint numbers but no reply has been received. I was assured by HDFC standard Life officers that my complaint has been forwarded to grieviance cell on 14 July 2009 with complaint No.[protected] with an assurance that they will revert back to me. My several E-Mails have gone unanswered
              Aug 13, 2020
              Complaint marked as Resolved 

              Hdfc Standard Life — to know current status

              hi.my name is gurmel singh and my policy no. is 11644790 . i want to know current status of my policy.its urgent .plz send at my id.
              I applied for HDFC standard life Insurence on 03.08.2009. TILL DATE I HAVE NOT RECEIVED MY POLICY. I mailed on 11.09.2009 to grievence and [protected]@hdfcinsurence.com. Yet not received any reply from your end. Can you confirm when I will get my policy ?
              My Application No. 13070882 dated 03.08.2009

              Regards,

              Kishore Ganguly
              [protected]
              Sir, you are not the only one.
              I think it is the time that we all can form a group and work towards resolve to help fellow citizen this kind of issues.

              You can contact me at [protected] and we can work together to set a example that repeated customer misguidances are taken care properly by Law so that BANKs are selling product to customer with ethics and professional approach.

              Hdfc Standard Life — Life Insurance

              The premium for my policy, with number 14106933 dated 28.12.2010, was payable by EMI via credit card. But without showing any valid reason, HDFC has changed the rule and charged the entire annual premium amount at one go at the first renewal; namely on 28.12.2012. Naturally, the entire annual premium is a very high sum and paying it at once is very difficult.
              These bloody looted my 60, 000 ruppies also .they forged my signature and made fake took my all document from the HDFC bank where I had an account. I Will be join with any one to fight against these .
              Such kind of cheating is a nexus between HDFC Bank & HDFC Insurance which allowed by their corporate. We all the victims should come together and publish such cases in leading News papers also take up with Consumer Court.
              Same with me...I am forced to pay One lakh per year..this is one of the Most bad Investment I ave ever Did...I am now at Financial Crisis for this Investment.
              I AM NOW 59 YEARS OLD. I WAS SOLD 2 NOS HDFC SAP POLICIES IN 2010 & ANNUAL PREMIUM IS 5.00 LACS IN TOTAL. DURING SELLING OF THE POLICIES, HDFC BANK PEOPLE REPRESENTED THE MATTER THAT IT WAS A SINGLE PREMIUM POLICY AND ACCORDINGLY, I TOOK THE RISK OF INVESTING 5.00 LACS IN2010. NOW, I AM 59 YEARS OLD WOMAN AND HOW CAN I CONTINUE THESE POLICIES FOR ANOTHER 7 YEARS. THE SALES PEOPLE OF HDFC BANK HAS TOTALLY MISSOLD THE POLICIES TO ME. NOW, I AM IN DEEP DEEP TROUBLE AND BADLY REQUIRE MY MONEY BACK WITHOUT ANY INTEREST. I HAVE BEEN REQUESTING HDFC BANK & SLIC AT REGULAR INTERVAL BUT THEY ARE IN DENIAL MODE . CAN SOMEBODY ADVISE ME WHAT SHOULD I DO TO GET BACK MY MONEY.
              I AM NOW 59 YEARS OLD. I WAS SOLD 2 NOS HDFC SAP POLICIES IN 2010 & ANNUAL PREMIUM IS 5.00 LACS IN TOTAL. DURING SELLING OF THE POLICIES, HDFC BANK PEOPLE REPRESENTED THE MATTER THAT IT WAS A SINGLE PREMIUM POLICY AND ACCORDINGLY, I TOOK THE RISK OF INVESTING 5.00 LACS IN2010. NOW, I AM 59 YEARS OLD WOMAN AND HOW CAN I CONTINUE THESE POLICIES FOR ANOTHER 7 YEARS. THE SALES PEOPLE OF HDFC BANK HAS TOTALLY MISSOLD THE POLICIES TO ME. NOW, I AM IN DEEP DEEP TROUBLE AND BADLY REQUIRE MY MONEY BACK WITHOUT ANY INTEREST. I HAVE BEEN REQUESTING HDFC BANK & SLIC AT REGULAR INTERVAL BUT THEY ARE IN DENIAL MODE . CAN SOMEBODY ADVISE ME WHAT SHOULD I DO TO GET BACK MY MONEY
              Please let me know I was duped by my branch manager Vikas Kumar (now the branch manager at Katwaria Sarai, Delhi Branch) That time he was with Hauz Khas branch. They made it look like i just need to Pay 50k for 3 yrs and will get dividends every year. This bank received this policy at their own address(banks address), gave it to me after almost a month. There is no booklet in it just the first and last cover with the white illustration sheets. Now when I enquired with HDFC Life, they say it was a product which carried a very high incentive for the selling agent and they were very sorry I was missold this policy but I ll get only 50, 000 if I take it out. Like a fool I paid 1.5 lacs. Please let me know if anyone is planning on doing anything I'll join and this is not the only HDFC policy I have just lost loads with this company. Pls contact me on [protected]@gmail.com
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                S
                Sumit Chugh
                from Delhi, Delhi
                Aug 6, 2009
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                For the mentioned loan account number, pls. find the complaints as mentioned below:

                Loan Account Number: 14989188

                1. Besides of cancelled cheque given EMI was deducted from some one another account for the month of July & mails was posted to me confirming that have collected July 2009 Equated Monthly Installment (EMI) and it has been updated in their record.
                2. Besides of regular follow up's and calls, bank has confirmed that the same cannot be reversed and then they rectified the account number for furthr EMI's.(Mail recd from bank on 16 July 2009)
                3. On 24 July 2009, bank has issued the letter in my name stating that EMI is bounced and have to pay 7085 instead of 6635...had a talk with customer care officers and reply was not in liasion with the standards
                4. Collection agencies are calling again & again and using abusive language with family & myself.
                5. No satisfactory response from Mr. Manish & Mr. Wipin from retail collection team of Bank.
                6. Contact Number mentioned of customer care on letter received is wrong and has been changed 2 months back.

                Would request you to kindly look into the same, and help with the resolution of it.

                Thanks & Regards
                Sumit Chugh
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                  A
                  ASHOK PRASAD
                  from Muzaffarnagar, Uttar Pradesh
                  Aug 5, 2009
                  Resolved
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                  AQB SERVICE CHARGE(827.25)

                  DEAR SIR/ MADAM,

                  MY DETAILS:

                  NAME ASHOK PRASAD
                  CUST ID 2657243
                  ACCOUNT NO [protected]
                  BRANCH CODE 0054
                  JAIPUR ASHOK MARG
                  MOB: [protected]
                  ADDRESS: OPP SD 41
                  SHANTI NAGAR
                  JAIPUR RAJASTHAN 302006

                  SIR, I M DEEPLY SHOCKED AND SURPRISED U VE DEDUCTED RS 827.25 FROM MY SALARY TAKING PLEE OF AQB, THIS IS DISGUSTING. I M A CUSTOMER O[censored]R BANK...
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                  P
                  Prashanth Kumar Sirna
                  from Mumbai, Maharashtra
                  Aug 5, 2009
                  Resolved
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                  Need MER EMI Transaction Details

                  Dear Customer support Team

                  I am Prashanth kumar Sirna My Credit Card No is "[protected]"
                  From this card Every month Rs: 280/- has been debited towards as follows since May2008 onwards
                  (Almost all 1year)
                  When I talk to customer people regarding same they told that it is debiting towards
                  ICICI Lombard Insurance Company
                  If I ask same to the ICICI Customer Support Team they...
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                  Nitya Kumar
                  from Pune, Maharashtra
                  Aug 5, 2009
                  Resolved
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                  Dear Sir,
                  I Nitya kumar Palagiri the account holder of [protected] in your esteemebed back brings to your kind notice that - My A/C is showing zero balance even though it has - 29000/- I had a Credit card with the no : [protected] for which i requested for settlement couple of months before - Last month one executive for HDFC even confirmed that there is a request of settlement and asked me to make initial payment of ( 1300 +)- as it would take time for settlement -for which i responded and had made the payment instantly . I was reachable on my phone no[protected], Mobile no: [protected], email: nitya.it @ gmail.com - In fact it was me who was falling back of HDFC people for settlement - with out responding back on my settlement request if you simply block the complete balance of my account - its not fair enough please - as a family relies on the salaried amount of mine -

                  Through this mail i sincerely request all of you to suggest as to how i can proceed legally against the bank - Any lawyers who can help me - Same thing should not happen to any one else -


                  My Contact Details :

                  Nitya kumar .P
                  [protected]
                  [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  The similar thing has happened today as I just noticed my 81000 rupees are "ON HOLD" while showig ledger balance but no Avialable Balance.

                  I have another loan date coming up...

                  CAn anyone help me here ?

                  Thanks,
                  Amit
                  [protected]@ yahoo.com
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                    SANJUKTA MOHANTY
                    from Bhubaneshwar, Odisha
                    Aug 4, 2009
                    Resolved
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                    Dear Sir
                    I had taken two wheeler loan from Bajaj Auto Fin. Ltd for my Bajaj CT-100 Dlx m/c on 28.09.2005 and I had paid all the installments in due time but till today I have not got the Regn. Certificate and the Key which were at BAFL. I have requested several times at BALASORE & BHUBANESWAR offices. So kindly look into the matter.

                    Regards

                    S.MOHANTY
                    Opp- State Ware House,
                    Mahatab Sarani, Angaragadia,
                    Balasore (ORISSA) 756001
                    Cell- [protected].
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Dear Madam,

                    I would like to inform you that I had taken 2 wheeler loan from Centurion Bank at D"Souza Circle Bangalore. The details are as follows:

                    Agreement No :-B92668
                    Loan Amount : 38000/-
                    Monthly EMI Rs.1356/-
                    Starting Date : 10/04/05
                    Last Due Date : 10/02/08

                    Since from that date till today I have not received any loan closure statement nor NOC or RC Book original copy. I was not aware. Please send me the NOC alongwith the RC Book by RPAD or through courier.

                    Regards,

                    Sathyanarayana Raju
                    Dear Madam,

                    I would like to inform you that I had taken 2 wheeler loan from Centurion Bank at D"Souza Circle Bangalore. The details are as follows:

                    Agreement No :-B92668
                    Loan Amount : 38000/-
                    Monthly EMI Rs.1356/-
                    Starting Date : 10/04/05
                    Last Due Date : 10/02/08

                    Since from that date till today I have not received any loan closure statement nor NOC or RC Book original copy. I was not aware. Please send me the NOC alongwith the RC Book by RPAD or through courier.

                    Regards,

                    Sathyanarayana Raju
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                      sameer kumar kurrey
                      from Mumbai, Maharashtra
                      Aug 4, 2009
                      Resolved
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                      Hi,
                      I am Sameer Kumar kurrey.I had a salary account with HDFC bank. They have hold my salary of December month saying that employer has requested to hold this even after that was credited in my account. It is showing in my account but it is not available for withdrawal. It has been 7 months and there is no action initiated by neither bank nor my employer. Bank is also giving interest in this amount. I am very much troubled. kindly suggest what action should I take for this. This is totally unethical, how bank can hold the money that is already credited in my account without giving any notice. There has been no satisfactory response from my employer and bank when I tried to contact them many times. Now I work with different employer.

                      acc no:-- [protected]

                      Hdfc bank, Raipur.

                      Waiting for your valuable suggestion.
                      Thanking you in advance
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      No body can hold / block trasaction from your account except Police Department, Income tax department or any government body. if you employer is from private sector they can'nt do like that with out any police complaint of Forgery.
                      You can go to police station of same area and lodge a FIR against the bank branch or take a help of advocate.
                      (The above is my personal opinion, decision will be yours. I am not responsible for any consequences)
                      regards
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                        K
                        Kumar
                        from Raia, Goa
                        Aug 4, 2009
                        Resolved
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                        Hello,
                        I had made a purchase of 18, 500 on my hdfc gold credit card, but prior to making the purchase i called up the customer service of hdfc asking whether can i go with the purchase of said amount and that amount can be converted to emi, all the answers were affirmative.so i went with the purchase from my hdfc credit gold card. after 2 days i called up the customer service guys again to forward the request for converting my purchased amount to EMI . but i was shocked to here that the amount cannot be converted to emi. so i was in a big trouble. so i want to tell you all people that these HDFC guys are fraud, i humble advice is don't make any transactions with these HDFC guys.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          A
                          Arushi Shanker
                          from Mumbai, Maharashtra
                          Aug 4, 2009
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                          It is the first time that i've had to deal with the HDFC bank because unfortunately my company has corporate tie up with the bank.My first salary came as a draft which had to be deposited in one of the branches. I called the customer to know my account number which was required to submit the draft. The inefficient and careless lady gave me the wrong account number despite my reconfirming the figures with her twice. Naturally the draft did not get encashed. The so called tellers did not even check the details i had written and gave me the receipt.
                          1.Till now i have not received even one single call from the branch/bank about the stautus of the draft or its return.
                          2.The branch coordinator(Prakash) of Bhikaji Cama Place branch had the odesity to tell me that they receive so many drafts and its not their responsibility to check the details.
                          3.5 days after the draft was deposited i contacted the so called 'Customer Care' and a teamleader named Preeti said its not our responsibility, go to your home branch
                          I don't know where my draft is, i've been running from pillar to post but of no use. I feel extremely cheated.Please Help!!!
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            rajiva raman
                            from Gurgaon, Haryana
                            Aug 3, 2009
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                            With reference to above, I would like to draw your kind attention to the following points:


                            1) I have opened the above mentioned account during November 2007 and this
                            account was loan against NSCs. My final NSCs had matured on 30/6/2009 and I have received one letter from HDFC Bank stating that the limit on this account is no more and if you want to maintain this account in future, you will be charged a monthly charges of Rs. 500/- for maintaining this account.

                            2) As such, I requested over telephone to close this account, but I was told that you
                            can visit any of our nearest branch and handover the application, your account will be closed and you will be handed over the proceeds. I visited their NIT, Faridabad Branch on 13/07/2009 and handed over the application along-with unused cheque leaves and Debit Card (Cut in four pieces), but I came to know that your account can be closed at Saket, New Delhi Branch only. I enquired about the balance lying in my account and I was helped by the Branch Manager there and I was told to withdraw the entire amount by using a cheque leaf. I enquired that if there will be any charges for closing this account, I was intimated that your account is more than one year old, and there will be no service charges. As such, I withdraw the entire amount from my account.

                            3) After a gap of about 8 days, I enquired again on their telephone banking helpline
                            [protected], I was given an ambiguous reply that you will be contacted over your mobile number registered with us within 48 hours of your complaint, but they have not tried to contact me. After this every day I enquired with them regarding closure of my account and every time the person sitting there was unable to solve the problem, and every time they have given ambiguous reply.








                            4) Lastly on 29/07/2009, I was told that there is a debit balance in your account due to some service charges applied by the Bank. Still I told them to transfer the amount online from another account [protected] so that my account can be closed and the amount of Rs. 25.05 was transferred online on 30/07/2009 form my account no. [protected] to my account no. [protected].

                            5) On 31/07/2009 I have received one envelope from HDFC, Saket Branch, New
                            Delhi which contained the original application with the remarks “Account is in Debit balance, hence can not be closed” after a gap of 18 days after hearing some harsh language from me that I will lodge a complain with your Head Office and Banking Ombudsman if you will not close the account immediately.

                            6) Today when I enquired once again over their telephone banking no.[protected], they have again came out with one more excuse that there was debit balance in your account due to credit card bill payment through this account. When I told them that I had neither applied for the credit card nor I have been given any credit card linked to this account.

                            Every time they have given ambiguous reply and have harassed me, which has effected me mentally. In view of the above, I request you to kindly take suitable action with the concerned authorities and get my account closed immediately. Their services have deteriorated during last few years and their behavior towards customer is not friendly by any means. I further request your good-self to give instructions to them to compensate me for the mental agony/ harassment done by them for the last 20 days.

                            Awaiting an early reply.

                            Thanking you.

                            Yours faithfully,


                            Rajiva Raman
                            Flat No. 20B,
                            Leisure Valley Apartment Society (Regd.),
                            Sectro -46,
                            Faridabad – 121 001
                            HARYANA
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                              P
                              Prabakaran
                              from Chennai, Tamil Nadu
                              Aug 3, 2009
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                              Hi,
                              I am prabakaran, i am operating account with HDFC bank in chennai for past 2 years.
                              I have applied home loan in SBI. SBI asking clearance certificate from all the banks which i have account.
                              Stating that "the customer dont have any loan dus as on date". Indain bank and IOB they have issued certificate based on my request. but HDFC bank is refusing to give the clearance certificate(i dont have any loan with them).
                              please help me on this.

                              Thanks,
                              Prabakaran
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              This is very true. I had availed a car loan, and I have fully repaid the loan with all penalties etc; in full. But even after 3 months, NOC is not given. When we contact customer care, they beat the bush, asking us to contact here and there, but the net result is absolute zero. This attitude of the Bank is very callous. I do not know who is monitoring such nasty service of the Bank.
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                                R
                                RAVI KUMAR
                                from Mumbai, Maharashtra
                                Aug 1, 2009
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                                sir ilost my netbanking id or password pls re-issue my netbanking id or password on my e-mail address [protected]@yahoo.co.in, my ac no is [protected] ravi kumar
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                SIR I NEE MY CUST ID AND PASSWORD MY A/C NO IS [protected] SO PLZ SEND ME MAIL AT MY EMAIL IS MY NO IS [protected] SO DO IT SIR
                                Hi

                                Unfortunately My customer ID and password has been misplaced so please kindly re-issue me the password and customer ID to access netbanking service.
                                Please find my account number below:
                                [protected]

                                I will be thankful to you
                                Hi

                                Unfortunately My customer ID and password has been misplaced so please kindly re-issue me the password and customer ID to access netbanking service.on my e-mail address manjunathrrs&rediffmai.com,
                                Please find my account number below:
                                [protected]


                                I will be thankful to you
                                Hi,

                                I got a message that 21007 has been converted into EMI at 13%, I have no information of this purchase also I requested for no EMI conversion.

                                I tried reaching them but got no response.

                                PLease help.
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                                  A
                                  Astha Singh
                                  from Delhi, Delhi
                                  Jul 31, 2009
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                                  Hi everyone,

                                  I know everyone is well verse with Credit card fraud, but let me tell you out of all the banks HDFC is worst.
                                  I was a student in year 2007-08, no money to spend...this is how a student life is.
                                  However in year 2009 Feb i got a letter from HDFC bank stating that i owe a credit card and there are pendency on it, this credit card was issued to me on jan 2008.they have blocked by salary account of bangalore and transfered my complete amount to credit card account without my notice or information.when i complained in ombedsman forum and asked for clarification through series of mail chains even they failed to figure it out.
                                  i have asked them my receiving of credit card copy but they state that it is not available.
                                  I failed to understand how can this happen...
                                  It is true that i opened a account in HDFC and signed various documents, not aware of the fact that it can be for credit card too.
                                  So dear frinds dont sign any document without reading it.

                                  For sure HDFC is a big fraud. be carefull!
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Hi,

                                  To understand the level of cheating of HDFC Bank, plz read this.

                                  1. Dear Frndz, there is TRAP waiting for all o[censored]( domestic and international)... its called the UNHOLY HDFC SLIC-Insurance. All the NRIs are targeted. Though this is done by all Pvt Banks here. But HDFC Bank is the master of cheating clients. For ur information, Bank gets 30-40% profit by selling Insurance to the clients and the parasites called Cluster Heads, Regional heads and all the Di.k Heads are going abroad and enjoying Booz Parties with lady collegues who r getting promoted. Not a single penny is given to the poor Personal Bankers, Relationship Managers or PB/TA Authorisers.

                                  U invest in Insurance but not from HDFC bank branches otherwise b ready for ' SAR MUDA KE JIO'.

                                  2. HDFC Bank have started Band1 and Band2 exercise, which means eradicating less profitable accounts from the Branch and whipped the Branch Staffs not to give any service to those customers. I have got the Bank Guideline in my hand and can be handy when I drag Mr. Puri's pathetic top mgemt team' to RBI and Consumer Forum as this is a Slap to RBI Legislation.

                                  3. HDFC Bank's so called pass book is mockery of regualtors guidelines. Mr. Aditya Puri is making fool of RBI and individuals by providing this pass book. Even some people have thrown these pass book on the face of staff and said" why you are making fool o[censored]s ".

                                  4. The Natsy Top Mgmt of HDFC Bank have created a pack of ever hungry unholy beasts called CH, RH, ZH, ZSM, RSM whose main task is to live like a Parasite and suck the bloods of thousands of employees and implement the rule of the jungle.

                                  5. HDFC Gold Bar--Mr. Puri,
                                  Why your gold prices are 2000+rs per 10gm higher as compared to market price. Not only with local jewellers but even when compared with branded jewellers(24 carat 99.99 % pure)these are very costly. Can you re-purchase the Bars from the customers? Why? Have you ever tried to find out how much Gold you have sold to HDFC Employees? Less than 1% of total sale. Coz employees very well know that only the scape goat called 'customers' will be cheated.
                                  Dear Frnds, do u want to purchase Gold Bar from HDFC Bank nd enjoy Dhanteras or Diwali after knowing all this?

                                  6. FALSIFIED INTEREST RATE:

                                  In case of any loan, the Interest rate should be charged on the net disbursed amount( Net dibursed Amt= Sanctioned Amount- Processing Fee-Other Charges). But HDFC Bank charges the Interest on the sanctioned amount. Mr. Puri, can anyone tell me from ur Team, why customers pay interest for the amount which is already taken by you at the first place? Proc fee u have never disbursed to the customers but u r shamelessly taking interest from the customers. Why??? U bloody cheaters.

                                  7. FORECLOSURE CHARGE:
                                  In lieu with RBI Guideline, Puri charges 4% Foreclosure for Premature Loan closure or Loan Balance Transfer and even in case of Top Ups. When someone is repaying the Principle amount, you should give them some discount for their assertiveness. But you are penalising instead. What is this?

                                  For the Information to the customers of any Money minting Pvt Banks, Foreclosure charge is not to be given if you are pre-paying Loans from ur own pocket. I[censored] r transfering the Principal Outstanding to other BANKS, then there is a provision of a Charge.

                                  You directly mail to the Top Management of HDFc Bank and choke their mailbox:

                                  Mail to:
                                  aditya.[protected]@hdfcbank.com, g.[protected]@hdfcbank.com, mandeep.[protected]@hdfcbank.com, naina.[protected]@hdfcbank.com, anuj.[protected]@hdfcbank.com, priyanka.[protected]@hdfcbank.com, navin.[protected]@hdfcbank.com, biju.[protected]@hdfcbank.com, pralay.[protected]@hdfcbank.com, nitin.[protected]@hdfcbank.com, navin.[protected]@hdfcbank.com, gulzar.[protected]@hdfcbank.com)(eastern ZH)

                                  8. HDFC Top Management made the employees at lower mgmt to sell some of the ‘Award Winning’ products which only can be sold when you mis-sell or half sell or under sell or by putting a Gun at customer’s head. When a customer complains, it is the poor hand to mouth earning PB/RM is put infront of the Firing Squad by these CHs. PB/RMs’ career is at stake becoz the management who is instigating to hit the dash board in every sec mail by the theory of BEG BORROW STEAL and UNDER SELL will stand down.

                                  9. HDFC Bank and Restaurants

                                  Mr. Puri, u actually dont know what do you want. Your country head forwarded a mail, which is written by sarfaraz ahamad, an ex HDFC bank employee and presently working with DSP merril lynch, on 19/09/08 in which he compared grocery shops and restaurants with bank. According to that bank employee should not have any life as he mentioned by way of powerpoint presentation that when restaurant does not ask for food to be ordered in particular business hour say 9 to 5. Then he said If you buy a shirt from zodiac store from mumbai then you can get this replaced in kolkatta from a another shop of zodiac and this is a lie of that year as it is not easy to get the goods exchanged from the same shop also.If Mr sarafaraz is fan of this idea then why he had left HDFC Bank.

                                  As a Samosa Bank, ur customers tell ‘sometimes we don’t understand whether we are in HDFC Bank Branch or local train compartment’. There is no difference between Hawkers and ur Sales Managers.

                                  U made their life like rotten Hell. How you expect them to provide service to the customers, when your tendency is to suck every penny of a common man?

                                  10.
                                  Your employees are no more frightened from Cancer, AIDS, Heart Attack, Rail/Road Accidents because the virus you have made (i.e. CHs, ZHs, ASMs, RSMs, ZSMs) are spreading MEMO disease. Every now and then employees fear this deadly disease. CHs, RHs can unanimously issue Memos to everybody without providing the chance to defend. Even Aajmal Kasabh getting a fair chance of defending himself, why can’t your employees get any? Is your HR sleeping?
                                  Ur HR is a Piece of Bloody .

                                  Under the circumstances, dear frndz, i will reveal more spine chilling organized cheating of HDFC Bank in due course. In the meantime you stay away from HDFC Bank and make a consensus to Boycott the Bank and its Sales Agents.
                                  I agree my case is similar and HDFC bank Sucks
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                                    SHREE GOPAL KOTHARI
                                    from Kolkata, West Bengal
                                    Jul 31, 2009
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                                    Dear
                                    Sir i have got a credit card with HDFC bank.My card number is [protected] and i had not paid the bank for quite few days now.
                                    Sir now the problem is someone from bank have called at my house and have used lots of slang language and today when my brother took the call she even talked with him in slang and even told him that she will slap him.The call was made from kolkata branch glinder house and the number is [protected].So please take necessary action at the earliest.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Hi Sir, I HAVE AN A/C IN ICICI BANK AMBALA CANTT BRANCH IN THE NAME OF PAWAN KUMAR DHINGRA. MY A/C NO. IS[protected]. I HAVE ALSO TAKE CENT. BANK OF PUNJAB CREDIT CARD. MY CREDIT CARD NO. IS[protected]. BUT ONE THING I WANT TO KNOW. WHEN I HAVE NOT SIGNED UR AUTO DEBIT & DON'T GIVING U ANY AUTHORITY FOR DEBIT MONEY FROM MY SALARY A/C THEN HOW DARE U WITHDRAW MONEY FROM MY A/C. ON 30th JANUARY 2009.U ARE WITHDRAW RS.6584/ FROM MYSALARY A/C. NOW I SAY TO U VERY CLEARLY REFUND MY MONEY OR I WILL FIRE CASE AGAINST U .REPLY ME WITHIN 48 HOURS. I[censored] NOT REPLYING ME I WILL TAKE STRICT ACTIONS AGAINST U . REPLY ME ON MY EMAIL ID IT'S PAWAN.[protected]@YAHOO.CO.IN OR MY MOB. NO. [protected]
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