HDFC Bank Complaints & Reviews

sir,

i owe payment against my credit card usage of the hdfc bank credit card, from past 2 weeks iam being harassed on the phone by the recovery agent, use of foul langauge and threats of physical harm is common in these call.

I had expressed by inability to repay immediately and requested for some time to be given, the agent kishore intially agreed then called back couple of days later to say that i must repay the full amount immediately.

i spoke to the manager Rajan of the recovery firm and complained in detail the harassement iam going thru, also made the same request to give me some time for repayment. the manager expressed regret for the harassment,promised that the agents wont repeat the same and also agreed to give some reasonable amount of time, but today i have come to know that the agents have appraoched my old mother at residence and have repeated the same behaviour. Mr Rajan has warns me now that if i dont repay immediately he and his agents will intimidiate,harass,insult and use any which way to recover the dues from mother.

the numbers are [protected] [protected] [protected] and they operate from the office situated on old airport road bangalore

Respected Sir,

I Yogesh A Soni . i was working in your HDFC Bank Anand Branch As a Contract Sales Executive
From 24/09/2007 to 30/06/2009 and My Employee Code Is CS12748. i have not receive my full and final settalment than i have not received my month of May and June incentive and Jun' s salary. and i also complain my
Sales manager Name is Gaurava Patel ( Anand ), than he also completed his process but HO not helps us
so please do this early till to two days ( Solve My Problem )
When U complete this process Call me On My Mobile
mob. No. [protected]

I have taken insurance policy with HDFC Standard Life and my policy number is 11120357. I have given instruction of auto debit of primium to my Bank account at HDFC Bank. The primium was due on 18.09.09. I had a similar problem with this office for my primium due on 18.06.09, when the company had debited the amount to my account when the primium was already paid. This is the second time such case of negligence is happening and is putting me in difficult situation. The experience is frustrating. Please revert what action the company will take to debit the amount immediately from my account and also avoid such situation in future.

Dear Care takers,

I am Suryakant, got your miracle credit card in 2008 but till then i never recieved any statements. However, sometimes we had comversation with ur team people for depositing the bills. But i never recieved any monthly statements through mail nor through post.

Therefore, i request you to send me the monthly statements in my mail especially statements for last four months. Also update me about ur latest plan if available. My mail is [protected]@gmail.com.
Mobile: [protected]

Respected Sir,


I janki and was working with HBL Global Pvt. Ltd.Janakpuri New Delhi from 24th Sep 07 to 31st March 08.I have submitted my P.F. from in month of August 08 my employee ID was J04259 & my P.F. Account No.90548.


Thanks & Regards
Janki
New Derlhi-46

Hi Guys,

I'm a frustrated HDFC Bank customer, Here I came to know meaning of word "Frustration". I have an savings a/c with HDFC a/c for many years and had two ECS set by ICICI Bank for my Home Loan and Personal Loan. I can imagine how the banks working in India.... See how my story goes.

1. I closed my Home Loan to with ICICI Bank, upon closure of my Home Loan ICICI Bank advice me to stop ECS for my HOME LOAN from HDFC Bank. I was surprised that I can't stop my ECS by phone or net banking....(Wakeup guys... world is to ahead). For that I have to submit written form to HDFC Bank and that to I have to visit my base branch for submitting the application, can you believe that. Ok fine I did that, I submitted from to HDFC BANK for cancelation of ECS to my ICICI Home Loan, which again took 10 working days(another e-world example).... but when I was unaware it will make my life hell.

2. After a month, I started getting calls from ICICI Bank for my Personal Loan EMI's. This stupid HDFC Bank bankers stopped my Personal Loan EMI's along with my Home Loan ECS, well done guys. Now, as human being I 1st contacted ICICI Bank to know the reason for ECS rejection, the bank confirmed it was STOP PAYMENT by HDFC. Ok fine, I call HDFC customer support*** (I shouldn’t use this name) for knowing the reason. 1st they asked me call my base(home) branch for my all ECS queries, then I kept calling Home Branch, they just don't know how banking sector works. Many times answer was HDFC has not STOPED PAYMENT, I need to contact ICICI BANK for clarification. As stupid hope, I did that for them, but here the problem is with HDFC. Ok finally one executive from base branch excepted that it has been stopped by HDFC, now he asked me call customer care to get in touch with ECS department who sets/cancels ECS. Called customer care, rubbish service I ever had, they are not enough educated on their products, answer was there is no such ECS department in HDFC(is what I understood a joke). Then my call got transferred to Loan department in HDFC, here I found the person with some brain and understood the problem, he transferred my call to HDFC Complaint department to register my complaint against home branch. Funny thing is there is on to answer my call. I kept on calling and no response....

Now finally, could you imagine that I'm calling from UK for all these stupid mess-ups done by HDFC.

Cheers,
Abhijit
Know your banker before you make relation with them! Else be prepare to fight like me.

I Rajeev Kumar Sharma posses employee code no 58315 (used car loan -CAR 'N'CASH) in sector 8 main branch under ANIL CHOUDHRY(SM) want to clerify about my PF status. My joining date mention on my contract letter is 10.3.2008 and resigining date written on my resingnation letter is 14.09.08 which i submitted to anil choudhry.

After that i have applied for my PF as told by anil choudhry but not got it yet.
please do needful as soon as possible. I shall be thankful to u for this.

Hello sir,
I hold a HDFC Credit card . i have made a settlement of Rs 25000. At the time of settlement they issued a settlement letter and they said i will be receiving the NOC letter and No dues letter. But until not i havnt received any thing. The amount has been cleared and refleted in Statment also. Today i spoke to the customer service . they said they dont have the details of the payment. How come they dont have the details...

I have a Credit Card with HDFC Bank (details can be furnished whenever required). This card is not being used by me for a long time now. Apperently I have not been recieving any Bills either. However, today i got a call from some Lady who claimed to be calling from HDFC Bank Rajauri Garden Branch and asked me to make a payment of around 1600 INR (am not sure of the exact amount) on asking the details she mentioned that these charges are against some Bajaj Allianz Health Insurance and a purchase of Rs450 in Feb 2009. I can agree to the charge of Rs450 (giving it a benefit of doubt as i had been using the card in feb) and am ready to make the payment. However, I have never subscribed to any insurance from Bajaj Allianz. On saying this, the executive immediately mentioned that "Ma'am then you need to make a payment of atleast Rs1000 because on Rs450 now there is an interest amount attached"
My concern is firstly, how can the bank claim to charge me for some wierd payment (Bajaj Allianz Health insurance) and then conviniently revert it and ask me to pay some interest on another amount just because i agreed to pay it. Secondly, I had requested long back to get my SMS alerts on the billed & unbilled amount since i am travelling most of the times and bill reciept is irregular at my place but it never got activated for HDFC Credit Cards though the same is active for my Savings Account. Need urgent support on this. Though the amount is very low I dont mind paying the same however this kind of customer harassment is untolerable!!

I am using Hdfc bank credit from last 15 months. I always paid my bill on time. However last month i was out of mumbai and i was not able to pay bills on time. I allready spoke to customer service department regards to my payment. now when my due date was gone i received a call from collection department regards to the payment. I try to explain them that i allready spoke to customer service that ill be not able to pay my bills this month bcoz i out of mumbai. and trust me he started abusing me. I dont know his name and what he was trying to prove. From that point of time i stop using hdfc credit card and i was not happy with the services what always customer looks for.
I beleive some action should be taken against collection department bcoz they have no rights to abuse us. the final point is they are not the customer we are the customer.

IF HDFC BANK IS ABLE TO READ THIS INFORMATION PLS TRY TO FIND SOME PROFESSIONAL GUYS WHO CAN GIVE BETTER CUSTOMER SERVICE.

My Demat and trading account activated on 25th of August 2009 as I've got welcome kit ipin etc. But when I tried loging in my trading account and a message displayed on my home screen wrong ID or password! HDFC is only good at banking, they should stop their HDFC securities, as so many people are suffring due to this! when I tried their customer care numbers even they are not working! Please help me to get rid of this Problem! I want to close my Demat and trading account with HDFC and want a refund of my money as I haven't made any transaction as yet!

Dear sir,
This is regarding our file no[protected].Enquired about the home loan process in vadodara as the property is in baroda.I am working in navi mumbai,so thought n felt convienent to apply in navi mumbai.Submitted the form on 1sep to mr Manoj of HDFC,he took 7days to apply n applied on 8sep and we got the file no on10sep.19sep we got the message that the loan has been sanctioned but the cheque will be issued only after the property will be assesed by their counterparts in vadodara.The said property we were told is already verified by HDFC.Property verification,issuance of cheque n communication which is lacking fully in this case.My wife has been making 3-4 calls daily to know about the details.Only grievances is that why HDFC claims that we will get the home loans quickly.For getting it in time we had applied for this otherwise we would have rqst SBI to Process the same where the percentage on intrest is only 8%.

Dear Sir,
I have a cradit card of HDFC bank since 2 years but always make payment on date. Unforcunatly my payment was delay on last month. For recovery of my payment HDFC bank trace my mobile number and call my family number(who i called today by my mb).
As vodaphone custmer care no any one have right to trace any mobile number without police complain. So Please tell me rhe legal process againt HDFC bank and Vodaphone also.
My num is [protected]

Dear Sir, 22/9/2009
>> I was having Saving A/c No.[protected] and Fixed Deposit A/c No.[protected]Fixed Deposit for Rs. 25000/-)with HDFC BANK LTD> _ RAJKOT (Erstwhile Centurion Bank of Punjab).Now Bank had debited unauthorised Bank charges for non-maintaining of minimum balance im my Savings Account on 31/3/2005 Rs.660, on 30/6/2005 Rs.660/= and on 30/9/2005 Rs. 660/= for non maintaining of minimum balance of Rs. 5000/= eventhough I was having my Fixed Deposit account linked with this savings Account for Rs. 25000/=. A Reputed ????? Bank like Centurioon BOP now HDFC is not attending to the Grievances of its distant small customer. You are requested to kindly help me in the matter please. Due to debit o[censored]nauthorised Bank Charges without initmation of increase of minimum balance in Savings A/c I had closed my savings A/c in September-2008. I had complained them also but all are in deaf ears.
>>
>>Kindly help me to get refund o[censored]nauthorised Bank Charges debited in my A/c.
>>Thanking you,
>>Yours faithfully,
>>Sunil Karsandas Makhecha
>>[protected]@yahoo.co.in

I did not give any authority or approval of HDFC marketing calls for the SMS updates and alerts features.
When I asked to give me this details and proof if I did not get it. Because I always refused this facility and still in 2 hours I have got 5 SMS and it has flooded my inbox to full.
Regards,
Sunil Rathinam

This is Derick Godfrey from Chennai Thiruyottyur i just wanted to inform that i took a loan in HDFC bank but at present due to problems i am facing was not able to pay due for the past six month all i need is just time for another three month and i will pay the loan regularly But the agents who are in the Collections department would not listen and come home most of the time and ask for it which is annoying i spoke to them several time about coming to my house but they are not ready to listen so please help me in getting 3-4 month time and i would be reguler with my dues .

Thanking you
Derick Godfrey
no11/3c Rajashunmugam nagar 12th street
Thiruyottyur Chennai - 600019

i worked in hdfc ltd 10 months at new delhi i had left the job from this company but the last month salary i did not received whenever i talked to hr manager about my salaryhe makes the excuses pls solve my problem.
my company address is
HDFC LTD,CAPITAL COURT, MUNIRKA,NEW DELHI
MR( RAJAN HR MANAGER)
PHONE NUMBER[protected]
Thanks and regards
jaipal singh
[protected],[protected]

Dear Sir,
I, Vastav Sharma is writting this complanit on the behalf of my mother Mrs. Bimal Devi. One day a sales person from HDFC SLIC came to our home and he introduced his self as a employee of HDFC Bank and asked for a Fixed Deposite of rs. 3 Lakh. On tthat moment i was not at home and my mother gave him a cheque of rs 3 lakh. i was not aware about it but after completing one year we got call from HDFC SLIC for the next premium and i recieved that call then i asked to my mother about it. She told me that one year ago somebody came from HDFC Bank and asked for FD but till today we did not recieve any documents. I made a call to customer care of HDFC SLIC and asked for the policy documents. He told me firstly you have to deposite 3 lakh rs after that we will despatch you policy pack. this is totally mis-selling and request you to see the matter and help us.
Regards,
Vastav Sharma

Dear Sir/Madam,

I received a call from HDFC Bank[protected]at 12.00 PM today
from Arun and Anand( He said this person is manager) for Credit card payment.
I told them that i am going to pay whole amount before this saturday and said
all the late payment fees as well as i am going to close my account by paying full amount.
But i felt they are too harsh and shouting and scolding me for the same for Half n hour.
They tortured me mentally and they are saying that they are sending their persons to my residence.
They were asking repeatedly the same question only and i promised that i am going to pay the whole amount before coming saturday.
But, they again shouted on me and was talking in objectional language.
Please look into the matter and take appropriate action against them for torturing mentally and for objectional language.


Thanking you,

Regards,

Ajay,
[protected]

DIRTY TRICKS HDFC BANK ( MS. GAYATRI KRISHNA RAO ) PLAYS TO HARASS PEOPLE THRU UNLIMITED DEMANDS

20th September, 2009

How the Branch Manager Ms. Gayatri Krishna Rao of the “Churchgate HDFC Bank Branch” has been harassing us, for what- just to close the Saving Account of one of our family members (deceased) for so long, coming up every time with a new cooked up illegal and unethical demand.
BRIEFS

(1) After the sudden demise of one of our family member, we applied for the closure of the saving account (SBA). HDFC phone banking said - A simple application letter + the Death Certificate would suffice the purpose. We submitted. No result.
(2) On reminder, this Gayatri asked us to submit the Closure Form. OK. We again submitted our second letter + their Closure Form + the Death Certificate too, to their staff Mr. Kaushal Saiya on 10th June, 2009. Nothing happened.
(3) We lodged our grievance to their Phone Banking Services. We were given the complaint no. “MUN-054906” on 24th June, 2009 by Ms.Meena of HDFC. Again nothing happened.
(4) We again spoke to HDFC Phone Banking Services- Mr. Prartik & his senior Ms. Shilpa only to face all the vague answers.
(5) We pointed out to Gayatri that this SBA (with OD facility) of the deceased person could be misused by any miscreant. Hence the SBA ought to be closed immediately without any further manipulated delay. But this Gayatri remained too adamant.
(6) She cooked up a new excuse and said- SBA could not be closed as this SBA is linked with FD and these two could not be separated. How ridiculous.
(7) We have categorically mentioned in our closure application to de-link these FD with SBA and close the SBA.
(8) These FD were linked to SBA on our request only and thus could be very well de-linked as and when we want; as such a link is never mandatory but totally optional for the account holder.
(9) To authenticate the fact, we inquired with several banks and submitted the reply of the top leading bank SCB, categorically saying- “FD link with SBA is purely optional and could be de-linked any time as per the account holder’s wish.”
(10) ON this, Gayatri had to keep quiet over her illegal refusal to de-link FD & SBA.
(11) We reported the matter to Media. And thus being frustrated, this Gayatri demanded a heap o[censored]nnecessary documents from us with hell of the tedious formalities as follows.
a) ID & address of the Claimant & ID proof of Legal Heir
b) 2 Guarantors required. (Should not be relatives)
c) ID proof & latest Salary slip or IT returns copy of the guarantor.
d) Letter of Indemnity to be franked for Rs 300/-
(12) We clarified categorically that all their demand are totally illegal and unethical as they demand to follow heap of tedious formalities with Rs. 300=00 stamp paper; while the balance in this SBA is Rs. 13=71. (Thirteen rupees and paise seventy-one only.) Hence we have forgone our claim for this trifle amount.
(13) And for closing the SBA, the needed closure form and death certificate were already submitted to them hundred times.
(14) NOW- WE GOT NO REPLY from Gayatri as it seems she has fallen short of any more harassing dirty tricks.
(15) We emailed our grievance to “HDFC Grievance Cell” and what they have done to us. They made a mockery of our grievance.
(16) “HDFC Grievance Cell” said- WAIT for 5 working days for our reply. And then, after 5 days on our reminder, they again said- wait for further 5 working days. And after the next 5 days, then said- wait for the next few days. And their such demand to wait further and further is still going on since 11th July, 2009.
-R K Agarwal. Mumbai.