HDFC Bank Complaints & Reviews

DEAR SIR,


PLEASE REFER TO ABOVE SUBJECT THE BANK OF HDFC CHARGE OF CHEQUE

BOUNCE CHARGES IN T WO TIME @ Rs.450/- PER CHEQUE


SIR I AM REQUEST TO YOU THAT MY LOAN EMI DEDUCT FROM E.C.S. WHY HDFC

RECOVER THE CHEQUE BOUNCE CHARGES


PLEASE LOOK IN THE MATTER


YOURS FAITHFULLY


ABID HUSSAIN CELL NO. [protected]

Hi,

As of 08/08/2009, my friend and I went to the HDFC bank to withdraw Rs. 5000. I was extremely sick so I my friend withdrew the money from the machine. When she entered Rs 5000 for the first time, machine said "Incorrect Amount". Again she enter Rs. 5000, the machine dispensed out Rs 5000.

That day, I was in hurry so I forgot to check the receipt and after 2 days, i.e., on July 10, 2009, when I was checking my account balance through phone banking service, I found Rs.5000.00 is less in the total available balance. Then after verifying the receipt, I found that there is a deduction of two withdrawal of Rs.5000.00 on the same receipt though I have received only Rs.5000.00. But, bank has deducted Rs 10,000 at the place of 5000.

I thought that it may be the ATM error. So, I gave a written complaint in the same HDFC ( R.K.Puram Sec-4 New Delhi) branch from where I withdrew the money. I have received two calls from your bank representative and they told me that the same transaction was the clear withdrawal. I am not at all ready to accept this statement.

I have wrote many emails to Grievance.[protected]@hdfcbank.com but they are not giving any satisfactory answer. Then, I requested them to show me the video that can show me two transaction of 5000. If machine has dispensed me Rs. 5000 twice, there should be a record of two transactions on the video cameras of the bank. However, bank is saying that they can show only faces. I am not understanding what I will do with the face?

Please help me to get rid of this issue. I have been charged unnecessarily Rs 10,000 though we have got Rs 5000. I shall be very helpful for your support and help in this regard.

Regards,

Ashman Malhotra.

I hold Credit Card No. [protected] of HDFC Bank. I had requested this bank to cancel this card as they were charging huge uncessary amount like late charges, overlimit charges etc. last 12 months they have charged about Rs. 10000/-.

HDFC Bank is not considering my request to reverse the amount uncessary charged by them whereas they are harrasing me and thretended to harrass me by calling me over telephone repeatedly.
I want a settlement and advise HDFC bank to settle my account after removing all uncessary amount wrongly charged by them.

courier Not recieved Yet

Hi,

A courier was sent by HDFC Bank to with the name Shiv Swaroop Shrivastava with AWB No [protected] on 08/24/09. But it was not delivered yet.

The cover contains an Debit Card which issued by the HDFC Banks Ltd.

Need immediate action for this.


Regards,
Shiv Swaroop Shrivastava

Dear Concerned,

I am Ashish Chauhan holder of ICICI BANK ACCOUNT a/c no 00XXXX0XX976. I tried to withdraw INR 6000 Rs through my debit card from the HDFC bank ATM Thane East Kopri Colony Branch ATM at about 1745 hours on 01.09.2009. My card came came out automatically as Transaction timed out and no cash was dispensed by the ATM. But this 6000/- has got deducted from my ICICI account. On calling HDFC I was asked to launch a complaint with ICICI. I did so by speaking to a CSA and have got the complaint no[protected]. Kindly help me in this regard and help me have the INR 6000/- credited back to my account.

I would be greatful if you could help me. Kindly revert with a positive guidance.

Regards,

Ashish Chauhan

Dear Sir
Pls find below my msg after having 5 months personal communications had with Tollygunj Br but still nothing has happned .
KIndly adv.

Regd./Arijit'


From: [protected]@hotmail.com
To: mukund.[protected]@hdfcbank.com; amrita.[protected]@hdfcbank.com
CC: [protected]@hotmail.com
Subject: FW: Re- Tds Deduction( F.D no-[protected],[protected])
Date: Fri, 28 Aug 2009 12:43:27 +0530

Dear Mr Subba
This ref to the below msg and with much regret to note that we have not received any action nor any response from your part . Would you mind to let me know why you are not bringing back the Forms basis which you have input data to your system .

It is very surprised to note your relactency on this matter as Money which has been deducted is not yours is that the reason !

If I am not receiving your appropriate action within 30th Aug , 09 I have no other alternative but to take up the matter with higher autority with your HO as well as Consumer forum of India .

Thanking you, I remain

Amit Kumar Nag

[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: mukund.[protected]@hdfcbank.com
CC: [protected]@hotmail.com; amrita.[protected]@hdfcbank.com
Subject: RE: Re- Tds Deduction( F.D no-[protected],[protected])
Date: Thu, 13 Aug 2009 09:08:41 +0000

Dear Mr Subba

It 's nice to see yr response after months however as I clarified and was seeking your adv the basis of your deduction till Jan 2009 should the Forms submitted by us.If so why can not you bring that Forms to find out date of our submission which may resolve the present problems.

In this regard if you go to the record you will find that your booking of Fd was in late by HDFC ( a credit has been given to my ac/) which creats lot of problems included.

For your further info pls note tt my Accounts were delt by your Relationship Manager Mr Satya who left,( I did not know ,otherwise I would keep a written confirmation) had confirmed me over telephone abt Forms 15G and I was rest assured about same.

Request pls let me know when the Forms arrive and will see physically at your office.

Tks/
Arijit Nag
Kolkata - India
Pin- 700092
Mobile -[protected]





[protected][protected][protected][protected]
To: [protected]@hotmail.com
CC: [protected]@hotmail.com; Amrita.[protected]@hdfcbank.com
Subject: RE: Re- Tds Deduction( F.D no-[protected],[protected])
Date: Thu, 13 Aug 2009 13:59:52 +0530
From: mukund.[protected]@hdfcbank.com


Dear Mr Nag

As per our system, the 15G in your fixed deposit has been registered in January 2009. As you are aware the fixed deposit no [protected] and [protected] have been booked on 25/10/2009, TDS has been deducted from fixed deposit booking date till January 2009.

However you said you have given form 15G while fixed deposit booking itself. In this case I would once again request you to kindly provide me a received copy of the same or the acknowledgement for the same so as to take suitable action in this regard.

My Relationship Manager and myself have both communicated this to you whenever we have had a discussion. Awaiting the acknowledgement from your side.

Thanks & Regards,


Mukund Subba
Branch Manager

East India>>>Lead India
_________________________________________________
HDFC Bank ltd,63,NSC Bose Road,
Ground Floor,Tollygunge,Kolkata-700040
Tel:24817400/ Telefax: 24817300/Rim:[protected]
email: mukund.[protected]@hdfcbank.com


ARIJIT NAG <[protected]@hotmail.com> 08/13/2009 11:45 AM
To <mukund.[protected]@hdfcbank.com>
cc <[protected]@hotmail.com>
Subject RE: Re- Tds Deduction( F.D no-[protected],[protected])







Dear Mr Subba

This has ref to our various communication on yr office with undersigned as well as my father , inspite of my msg which was a reminder of your non-response during last 3 and 1/2 months would you like to mean that you are unable to resolve this issue.

Kindly let us know by tomorrow enable us to take the matter with proper Agency and person.

Thanks

Arijit Nag
Kolkata - India
Pin- 700092
Mobile -[protected]





[protected][protected][protected][protected]

From: [protected]@hotmail.com
To: mukund.[protected]@hdfcbank.com
CC: [protected]@hotmail.com; [protected]@pridedammam.com
Subject: Re- Tds Deduction( F.D no-[protected],[protected])
Date: Tue, 11 Aug 2009 04:51:29 +0000



Sir,

In respect to our conversation on friday regarding TDS deduction from my mother's a/c (Mrs. Sharmistha Nag) and from my a/c ( Arijit Nag) was not clarified properly to us as to why the tax has been deducted after submition of forms. It has been past 6 months that we are been told that the bank would take actions but nothing action has been taken.
If this carries on we would be closing up all the a/c with your bank and take neccessary actions needed.Being a privilaged customers we are facing such problem which was cannot be expected atleast from the bank.We are not satisfied with the services provided to us by your bank regarding this deduction matter.
Hope to get a proper assistance from your side.

Regards
Arijit Nag.

[protected][protected][protected][protected]

Dear Sir,

My husband lost his job due to this recession period. We have a credit card from HDFC bank, whose payment of amount 23000, is due to pay. We somehow managed to collect 12k, and we requested them to wait for a while. But they are literally harassing my husband. Some recovery agents call up and continuously ask him to pay the money, inspite of explaining them all the situation. Now they have started harassing me as well. They call up any time and ask me to pay, and get money from your office and all. I informed them not to call on my number, when I am in office, but they are not ready to listen. They even called up our emergency contact number, my sister in law, who is a renowned scientist and started harassing her. They even told her that ask your brother to pay or else we will send the recovery agents to your place (sister-in-laws) place.

what should I do??? please help us to overcome this situation.

thanking you

regards

rupali.

there is exoition of new comer gratuates. i am having appointment letter they have taken 1 month verification of address all that, after that account opening process.mentor also delay the salary looking for reson my employee code cd12363 date of join 13/2/2009. now i resign that job now also 1 month i can't get salary.

Since 1st of August , 2009 , all HDFC credit card holders are not able to pay through PayPal , even through Netsafe credit card of HDFC Bank . The credit card people are bluffing , telling different form of lies just to suppress their inablity to resolve the issue . Their Top Bosses are totally silent .

I had a bad experience with HDFC DSA from Pune. The name of the agency is Ascent Enterprises the contact person is Mr. Rahul Newar and he did take all the necessary details from me and for about 10 days he did not give me the status neither did he pick up my call.

Finally after 100s of time try he picked up the phone but was too arogant to talk. According to him he is not getting anything out of this deal so why should he waste his time for the same. I could sense that he was looking for some extra money from me.

I have a question does HDFC not give its DSA commission if yes then why this demand.

i am very upset with this. Can HDFC look into the matter?

Sir/Madam,

This is a complaint against HDFC Bank and HDFC Credit Card division. 5 years ago HDFC Bank issued a Credit Card (No: [protected]) to me with a credit limit of Rs. 8000.00. After couple of years I was unable to pay the amount due to financial issues in my family. HDFC bank goons started calling me and harassing me over the phone using abusive language. This made me change my phone number. In some month’s time I was able to arrange the money to pay back, and called HDFC Cards division, however with many tries I was unable to contact the right person or department to pay back. I tried this couple of times however in vain.

This year I joined a company that has a HDFC Bank Account. My Salary account (No: [protected]) was opened in Basaveswaranagar Branch. I got my first salary of Rs. 34332.00 in the month of June 2009 from this company. As soon as the money was credited in my account HDFC bank put it on hold without any communication to me or any permission from my side. When contacted they were very rude to reply and did not get any communication. When my company contacted HDFC and wrote a letter, they informed it was because of my credit card. In few days I received a letter from a solicitor of HDFC telling me that my money is being taken because I had not paid my dues. I tried contacting HDFC bank asking them to go for a settlement of the issue. However no one called me or tried to settle this issue. In few days my complete Salary of Rs 34332.00 was debited from my account without informing me, which is 4.5 times more than my credit limit on the credit card of Rs 8000.00. As my family is heavily dependent on my salary to run my house and make ends meet. I went through lots of trauma in the last 2 months because of the financial crunch and could not pay my monthly bills.

I request you to please look into the issue and demand my money to be returned with a compensation for my mental trauma and financial losses incurred.



Yours Faithfully,
Sowmya Banerjee

I had given a GiftPlus card to my friend with Rs 5600/- in it.When he tried to swipe it in a merchend outlet 2 weeks after that its showing insufficient funds.Even though he tried lesser amounts like 4000, it showed the same.I tried to contact customer service number but couldnt succeed.I request HDFC bank to look into this issue....

Ref: 'HBL=[protected]'

Hi,

I have submitted a form for opening an Online MF Account in July'09 at HDFC Bank, ITPL Branch, WhiteField, Bangalore. The gentleman Chandra Mouli told that it takes 8 working days. Even after 2 weeks, there is no intimation. I had met him 3 times to enquire. Good News by same Gentleman is: form is missing from their secure(?) bank.

I have submitted a new form again in Aug'09, after 2 weeks same story repeated. I have complained online. After one week, Shamelessly, another gentleman(?) Tapas Lenka (Personal Banker) responds: askingto submit the form again (3rd Time!). Also he had a recommendation to approach a Banking Ombudsman!

Is this the service we expect from the people and Bank, which lives on public money? The mail clearly indicates, we donot care for a retail customer like me or an average Indian. Their service quality may be
better for influential few as HDFC is good at promoting themselves in TV advertisements.

For such a silly work: One can Imagine the amount of time spent:

Number of visits to HDFC, ITPL Branch: 5 times
emails: 3
Phone calls:2

Thanks

Hello Sir/Madam,

This is Anuj Gupta want to use net banking facility. So please help me for geting my customer identification no. and i am not geting any response from your pone banking services.

Only change of option i wasting my time
Could you please send me my Net Banking pin for that...
My Account No. is [protected].

Best Regards,
Anuj Gupta

Dear Sir,
I am having savings account with HDFC Bank's Nana Peth Pune Branch, for that I have ATM card bearing number[protected] Saving Account number [protected].
I have been charged for no transaction been made with your with your shahad ATM( Near Chopda Court Ulhasnagar 421003 Dist Thane)
As there was error in your ATM machine & the amount was not received at all.
I have already submitted the complaint with nearest HDFC Branch, but in the mean time you are requested to kindly correct the same at your earliest to avoid inconvenience caused to me.

Thanks & Regards

Anjali M Chawla

This is to state that the behavior of Ms. Neetu Chadha, the Branch Manager of Noida Sector 18 HDFC Home Loans, is simply outrageous. She doesn't seem literate enough to handle customers. Irritated with her behavior we have repaid the outstanding of our loan. Moreover she tried to cheat us by quoting a wrong amount of outstanding. I think if my grievences are not adhered to, I would highlight the matter to all forms of media. I have proof in the form of print outs from HDFC, where a wrong amount of outstanding has been shown. After challenging her she allowed us to speak to a colleague of hers based out of Munirka Delhi Branch, Mr. Rajeev Joseph (who was extremely courteous, his off phone no.[protected] and he resolved the issue. This lady is so uncultured that she didn't even bother to accept her mistakes and was extremely rude. It seems that hers is the only voice heard in that branch. My husband and I have HDFC accounts since a prety long time, and we are contemplating closing the account. I don't believe that with people like Ms. Chadha on HDFC payrolls, customers should be feeling safe. Let me know if you have a framework of tackling such grieveces. I would wait for 2 weeks to get a call form your org, failing which we would escalate it to higher levels.

I have a Two Wheeler Loan from HDFC Bank, I have got a notice from the lawyer of HDFC Bank (Kolkata) accusing me the defaulter of Rs 352.00 ( Rupees three hundred and fiftytwo only) as per the Loan A/C No. 90361109
But, HDFC Bank accused me wrongly, based on my Bank A/C statement which shows that I have paid all the installment ( Rs. 1708.00) of the said loan accordingly, and so, I feel very much insulted by the above notice.
Not only that, a representative of the bank was continuously irritated me through phone and hence compelled me to pay Rs. 500.00( rupees five hundred ) for the above and gave me a receipt of ambiguous format which shows the amount being taken for SETA and N.O.C. of the loan.
Somenath Nandy,
Loan A/C No.90361109
Address : Vill. - Dubchururia; P.O. _ Andal Gram
Dist.- Burdwan; Pin. - 713321 ( W.B.)
Phone No.[protected] ;
Mobile - [protected]

Hi ALL CONCERN, FROM DELHI
EMAIL - [protected]@yahoo.com
LEST IT HAPPEN WITH ANY ONE, WISH TO ESCALATE THE ISSUE, BANKS ARE BERSERK TO MAKE THEIR BORROWERS LIVE OR DIE FOR THEIR TARGETS ACHIEVED.

RESERVE BANK OF INDIA GUIDELINES LOOK PAPER TIGER AS MY DIGNITY IS RANSACKED, LIFE IS THROWN OUT OF GEAR AND LIVELIHOOD LOOK SHATTERED FOR THESE BANKERS/ RECOVERY PEOPLE'S ABUSE AT ME.

IT HAS BEEN HDFC CARD I HOLD, AND SURELY NOT HAVING PAID MY OUTSTANDING FOR TWO MONTHS SINCE THERE HAS BEEN A FAMILY DISTRESS AND IN CONSEQU8ENCE I LOST MY ELDEST SISTER, I NEEDED A RESPITE HOWEVER AS RESUMED TO MY OFFICE I WAS TORTURED BY THE HDFC CARD RECOVERY BANK OFFICIAL NAMED THEMSELVES AS SONATA, RITESH, DIPIKA THEY POUNCED THOROUGH RECOVERY GOON =-TYPE AGENTS AND BACKED-UP THEM BY UNSTOPPABLE PHONE-CALLS EMERGING FROM AUTOMATED SYSTEMS AT ALL OF MY OFFICE PHONES, NO OTHER CALL OFFICE COULD RECEIVE AND THEY PROMISED WILL NOT LET OFFICE FUNCTION, AND DEFAME ME IN THE OFFICE AND GET RANSACKED THROUGH THEIR DEPUTED GOONS WHO WILL SIT IN THE OFFICE TILL PAYMENTS ARE MADE.

I TRIED TO REASON THEM AND SOUGHT FOR A TIME UNTIL NEXT MONTH SO THAT I COULD PEEP INTO MY LIABILITIES AND MY FINANCIAL STRENGTH HOW SHALL I BE COPING UP WITH MY LIABILITY, IT HAS BEEN A KIND OF TORTURE HDFC METED OUT TO ME THEIR BOSSES WILL SURELY BE HAPPY HOW THEIR OFFICIALS HOTLY PERSUADED UNTIL THE PERSON CRACKED TO PAY, RUN FOR THE LIFE OR LOOSE THE LIFE UNABLE TO BEAR.
UNTIL LATE EVENING MY OFFICE PHONES AND MOBILE REMAINED IN CONSTANT CAPTIVITY OF THESE HDFC OFFICIALS AND THEY HAVE PROMISED TO START FROM EARLY MORNING IN THE OFFICE AT HOME AND AT MOBILE TO ACHIEVE THEIR MISSION.
I AM TERRIFIED IF THEIR MISSION IS TO GAIN MONEY OFF ME OR MY LIFE I NEED TO REMAIN AT WORKS IN THE OFFICE, WITH DIGNITY AT HOME AND IF I WILL LOOSE BOTH OR EITHER HDFC, MISSION WILL SURVIVE FOR ANOTHER TOLL OF ANOTHER CUSTOMER OR I WOULD BE ABLE DISCIPLINING THEM FOR MY SURVIVALS AND OTHERS WELFARE.
I WILL SURELY LODGE A COMPLAINT TO SURVIVE OF THESE TORTURING MASSIVE MANHUNT BY THE HDFC / MS. SONATA / DIPIKA/ RITESH WITH THE HDFC CARD REGULATORS, IF REQUIRED WITH THE POLICE AND IF REQUIRED ESCALATION LODGE THE CASE IN THE COURT OF LAW AGAINST HDFC BANK
THANKS
HEMANT NEW DELHI/ DATED - 28 TH AUG.2009

Dear Sir/Mam,
I have taken a credit card from HDFC bank in Dec-06 but till date I have not received any statement. Whereas I used to pay the amount which used to come on my mobile through sms as “your unbilled amount is ..." After complaining a lot of times they never sent me the credit card statement, and then I stopped making payments. After not receiving payments they now send me the statement from one employee of HDFC Bank credit card department and asking me for the payments.
Request you to kindly suggest me what should I so as now I'm not in a condition to pay the interests which they have charged.
Kindly look into the matter and reply as soon as its possible.


Regards
Safdar Aahsan

28th August – 2009.

The Manager,
HDFC Bank Limited.
Central Plaza Branch,
2/6 Sarat Bose Road,
Kolkata – 700 020


Dear Sir,

(Sub : Charges debited towards service charges for non-maintaining sufficient balance in Savings Account No : [protected], Cust ID : 1302689)

This is to bring to your kind notice that you have debited a sum of Rs.827.25 on 09-07-09 citing that I have not maintained adequate balance in my subject savings account.

Please note that I also had a fixed deposit a/c with you (Ref Account No :[protected] where there was a clear balance of Rs.8016.56. Since both the accounts were interlinked and also had a sweep in facility attached to it, your claim of non maintenance of sufficient balance in my savings account does not arise.

The subject account was a corporate salary account opened by my previous employer in the year 1999 and since then I was having banking relations with you and had number of fixed deposits in your bank. I was compelled to close this account only on[protected] since I was unsatisfied with the service rendered by you.

In view of the above you are requested to arrange to pay me Rs.827.27 which has been wrongly deducted from my savings account on account of non-maintenance of sufficient quarterly balance which is totally unjustified.

Your immediate action in this regard is solicited else I have to move to higher authority for proper justice.

Thanking you,
Sincerely yours.


Kaushik Bandyopadhyay
21/J S.C Dev Street, P.O : Konnagar,
Dist : Hooghly
Pin : 712235
Cell No :[protected]