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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 181

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U
UmangGoel
Nov 15, 2021
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Hi,

I recently applied for credit card from the pre approved section and was assisted on a call by HDFC representative to do so. I applied for the card as he said I’ll get it without a problem as my salary was higher than what was needed for the card.

But next day I got a message “We have completed processing your HDFCBank CreditCard App 2————————-. For details please visit http://www.hdfcbank.com/personal/credit_card/cc_track after 2 days.” and when checked my card shows decline without a reason. I have good amount in savings account and was thinking of making it my primary bank, but I am disappointed with the service.

The site never works well and when I finally was able to apply after many trials then it was denied. Never expected this from HDFC and I can see a lot of people having this problem.

Help me resolve this kindly. YI have been waiting to have my account upgraded to preferred as well, but if this is not resolved, I will just change my primary bank.

Thanks,
Umang Goel
HDFC Bank customer support has been notified about the posted complaint.
I don’t think that HDFC will solve this. Been days and I have not received any call or connect as such. Worst service. Ill change my account to other bank with better service. :)

Thanks, learn to respect and give service to customers.

We have no way of calling HDFC., website is outdated and full of faults too.
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    D
    Deepak Sathyia
    Nov 15, 2021
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    Address: No:18, Solainagar Street, Muthialpet, Puducherry

    I am deepak from Puducherry, i was applied personal loan to HDFC bank on[protected] and verification team supposed to come next day but they came to different address and update in portal customer not available in given address so i update same to my virtual relationship manager and drop mail from my work mail ID.
    They initiate verification on[protected] but till now no one come for verification so i ask my relationship manager they update already re-verification initiate but no one come to meet me neither contact me or reach my house for verification but from last Friday[protected] someone calling from telling that verification will come on today same on Monday[protected] but no one visited my house.
    As per my RM, Verification team from Puducherry are not initiate properly i was followed many times but it failed.
    I am really fed-up with the HDFC bank.
    Kindly do the needful.
    HDFC Bank customer support has been notified about the posted complaint.
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      I
      Ilyg Ruy
      Nov 15, 2021
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      Address: Delhi

      I am getting some unnecessary amount deduct from my account i. E, charging inst-alert chg inc gst.
      HDFC Bank customer support has been notified about the posted complaint.
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        G
        Gajendra Arya
        Nov 15, 2021
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        I have not yet got refund from HDFC bank for booking ticket from IRCTC due to transaction failed.
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          Nithin PB
          Nov 15, 2021
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          I am getting some unnecessary amount deduct from my account i. E, charging inst-alert chg inc gst. My customer id is[protected]. I don't know why but if it happen because of some facilities then kindly stop that facilities.

          Each month i am getting deduction of inr 3.54 in my saving account. Stop this on high priority.

          If you don't revert these charges i'm going to end my relationship with hdfc by closing my saving and current account.
          HDFC Bank customer support has been notified about the posted complaint.
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            Y
            Yashbhan
            Nov 15, 2021
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            Dear HDFC Bank, I have been observing such suspicious transaction on my Credit Card statement since last 4 to 5 months. I have been trying to contact HDFC Bank Customer Care multiple times but no one has been responding me. Please help me resolve my issue ASAP please...

            OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999981113006348255): 3, 411.89/-

            OFFUS EMI, INT NBR:05, [protected] (Ref# 09999999981113006348263): 85.83/-

            MER EMI, INT NBR:01, [protected] (Ref# 09999999981113006348289): 84.95/-

            These all recent transaction triggered on same date which is 13/11/2021. And it has been happening since 5 months. Help me please...
            HDFC Bank customer support has been notified about the posted complaint.
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              D
              devanath
              from Thiruvananthapuram, Kerala
              Nov 15, 2021
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              Address: 2/284 t. Ganigarahalli, thoppur, dharmapuri

              Snap pay I'd: SP00489494

              Please refund my money take action properly. I have been asking my refund money since 1 month.I have not got proper response from your side. If I receive my refund money then only I can pay my EMI properly .I am getting penalty.If you refund then only I can pay .If refunded please acknowledge me .If I am not getting proper response I will complain to consumer court.
              HDFC Bank customer support has been notified about the posted complaint.
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                D
                Danvish
                from Hyderabad, Andhra Pradesh
                Nov 14, 2021
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                I have taken ₹ 10230/- through my credit card on 26.10.2021, but I paid on ₹ 10000 /- on 30.10.2021, but bank converted to EMI on 01.11.2021, please resolve my problem

                Thank you
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                  S
                  Shreedhar Chakrad
                  Nov 13, 2021
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                  Address: Vivo showroom channasandra

                  Hi Team,

                  I have purchased vivo v 21 phone from vivo store .. already 120 days ago still I have not received cash back to my credit card. Find the attached invoice and credit card slip.

                  Please help us to get cashback..
                  Regards, .
                  Shreedhar Chakrad.
                  M.[protected]
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                    M
                    msindhur19
                    from Chennai, Tamil Nadu
                    Nov 13, 2021
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                    I blocked my old food card. After one week the new food card had been delivered to me. Please let us know the procedure to transfer balance from old hdfc food card to new hdfc food card. I tried to reach IVR support and Rep but my call was disconnected without reaching the Rep.

                    Thanks

                    Sindhubairavi
                    HDFC Bank customer support has been notified about the posted complaint.
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                      D
                      Dhileepan Manikandan
                      Nov 13, 2021
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                      Actually I bought an iPhone 11 from poorvika I paid through my HDFC credit card and there was an 5000 cash back. Still I didn’t even receive that cash.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Z
                        zyan akhtar
                        Nov 13, 2021
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                        Address: bihar

                        Dear HDFC Team,

                        Today i have received this message from HDFC bank but i have personally
                        not registered any Debit Mandate for my HDFC account. Please cancel any such ADHO i have nothing to do with and confirm the same as soon as possible.

                        ACH Debit mandate registered for Rs. 39999.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX98618 for DREAMPLUG TECHNOLOGIES PR with UMRN No (protected).
                        +1 photos
                        Dec 17, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 15, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience.

                        We request you to write to us at ([protected]@hdfcbank.com) from the registered e-mail ID with the below details in order to assist you further:

                        1) Mobile Number on which SMS received:
                        2) Sender details and date and time of receipt:
                        3) Screenshot of the complete content of SMS received.

                        -Zubin
                        HDFC Bank Customer Assistance.
                        Today i have received ACH Debit mandate registered for Rs.15000/ which i havent registered anytime.I have sent details to address - ([protected]@hdfcbank.com) from the registered e-mail ID .

                        I hope this will be taken care at the earliest.

                        Thanks,
                        Shafiq
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                          Z
                          zyan akhtar
                          Nov 13, 2021
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                          Address: DARBHANGA
                          Website: www.hdfcbank.com

                          I NEVER REGISTERED FOR "ACH Debit mandate registered for Rs. 39999.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX98618 for DREAMPLUG TECHNOLOGIES PR with UMRN No.HDFC[protected]."
                          I RECIEVED THE ABOVE SMS TODAY FROM THE BANK .
                          +1 photos
                          Dec 23, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 17, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by November 22, 2021. Request your co-operation and patience in the interim.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            J
                            jishnudesarkar
                            Nov 12, 2021
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                            I have received the following sms from bank
                            I have not given any mandate. Please resolve the issue. Screenshot of the sms is attached herewith.
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                              navep
                              Nov 12, 2021
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                              I have got an SMS saying "ACH Debit mandate registered for 100000.00 with frequency ADHO in HDFC Bank for INDIAN CLEARING CORP with UMRN.." In the thread there is not much clarity on what this SMS is ..
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                Monisha Sanjeev
                                from Chennai, Tamil Nadu
                                Nov 12, 2021
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                                Address: 953, Charuvilla Veedu, Sithara Junction

                                How to track my food card?
                                Here’s your request number:FD[protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  V
                                  Varma961
                                  Nov 12, 2021
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                                  I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 16, 142 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649 or more. Now, again they charge me 236 rs for emi rtn charges for the two consecutive months August and September. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    Sprqa3496
                                    Nov 12, 2021
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                                    Stop Auto renew of FD

                                    I have submitted a letter to the bank to stop auto renewal of my FD, however i am still seeing it is renewed automatically...
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                                    K
                                    Karthy7777
                                    from Delhi, Delhi
                                    Nov 12, 2021
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                                    Dear Sir,

                                    I am Karthick K. I have an account in hdfc bank, on 30 Oct 21 I Went to the atm center to withdraw cash but i can't withdraw it. After I went to another atm center there, I also couldn't withdraw it. Others withdraw the cash. Then i called at the day to customer care they told lot of person having same issue you will give request to get new card but you would pay money for that new card. I told a lot of members that facing this issue means hdfc updates their software. That's why the problem happened, then why should I pay. The Executive has no answer for this question. He repeatedly told me you have to pay for it. I clearly said I can't pay because my card has 2 years validity and it's in good condition so I can't pay. You will resolve the issue or send a new card without cost. He took the complaint (30 Oct 21) then told a maximum of 2 working days to resolve the complaints. But till now (12 Nov 21) there is no reply. Another executive also replied with the same answer. But there is no reply to those complaints if I ask there is no answer. Then again take one more complaint. I can't believe those complaints. Kindly give me a solution for this issue.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      Sprqa3496
                                      Nov 12, 2021
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                                      I am very satisfied with the service of HDFC bank net banking portal.
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