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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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HDFC Bank reviews & complaints page 181

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A
Archana_kshirsagar
Nov 18, 2021
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For Last 6 months, I am struggling to close down HDFC Fastag as couldn't recharge it. Every time customer care is asking me to recharge it first. I do not understand why Fastag is overdue when it is a Prepaid service. As per customer care, to close the card, there should be some amount in it.

Can you please let me know why should I recharge the fastag when I want to close it.?

Also, it is not about Rupee 1 or 5, with lacs of customer, it is round to lacs of rupees.
HDFC Bank customer support has been notified about the posted complaint.
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    Vinay Thadani
    Nov 18, 2021
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    Website: Fraud/scam by hdfc bank

    I visited Amritsar with my family on 3rd august 2021 and At time of departure i used lounge and the representative near counter said i can use my priority pass for free as i can accompany my all guest and also for free and today by hdfc bank my statement is generated and they have charged me 36000 RS for lounge and that too after 4 months my statement was generated on 16/11/2021 i feel this is some kind of scam representatives say this is for free and bank charges me 36000₹ i even tried to contact hdfc they said it between you and priority pass and these kind of answers are not helpful and also charges after 4 month on the basis of in this way if bank are going to deal how can we trust banks .?
    HDFC Bank customer support has been notified about the posted complaint.
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      J
      jayan18nair
      from Mumbai, Maharashtra
      Nov 18, 2021
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      Address: Mumbai

      I had purchased a Gift Plus Card worth INR 10, 000 on 17/11/2021 and paid through HDFC Account No. XXXXXXXXX8130 with transaction reference no.[protected] and Reference description as - [protected]-EBSHDFCBANKLTD, However the beneficiary Mr.Sunil Kumar has not received this amount card into his mailbox. Need help - Call [protected]. There is no help available on Customer Care as it does not have this IVR option and not able to connect to executive to speak and seek help. Need support urgently to resolve
      HDFC Bank customer support has been notified about the posted complaint.
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        R
        raining_
        from Kolkata, West Bengal
        Nov 18, 2021
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        I recently opened a bank account with HDFC bank using net banking and did my kyc as per the bank suggested. And waiting for my welcome kit to arrive but it did not arrived to my house in due date instead i got an email and sms regarding that my welcome kit returned to the branch. As I am currently outside of the city in which the branch is located physically collecting from the branch is impossible, and to my shock customer care and branch employees are unable to help me regarding this. I'm currently locked out of my account and cannot access my salary account without using check book. Which I applied for after I got that my welcome kit returned. So currently I cannot withdraw my money using Debit card or neither can I enable third party money transfer using Debit card.
        Nov 19, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          Manojransubhe
          Nov 18, 2021
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          I have opened HDFC Bank account from online platform recently after opening account I have added 500rs through phonepe after that I have done 2 3 transaction from debit card now I'm seeing negative balance 241rs, this is the the cheating with customers of that bank please RBI take action against this type of fraud bank
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            RamyaGudlu
            from Chennai, Tamil Nadu
            Nov 18, 2021
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            I have bought an Airconditioner and it has been told that you will get cashback after 3 months of the EMI paid. It's already 4 months and I didn't get my cashback. I am not getting any of the cash back offers provided by HDFC Bank for using the credit card.
            Dec 3, 2021
            Complaint marked as Resolved 
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              sk2172788
              Nov 18, 2021
              Resolved
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              I was unable to transfer money through UPI
              i have tried at least 7 to 8 time but every time its says that the action was blocked by your bank
              i have also twitted the same issue and they told that your upi id is blocked
              i have also checked my atm and it is properly working
              Nov 18, 2021
              Complaint marked as Resolved 
              it has been unblocked
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Shaikh mehfooza
                from Vadodara, Gujarat
                Nov 17, 2021
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                Address: 66, Nehrupark soc near vrundavan chokdi Bajwa

                I have bought my samsung refrigerator with hdfc bank debit card in reliance vadodara.As mentioned by hdfc bank (To receive cashback of 2500 within 90 days from the transactional month end) i haven’t received my cashback till now, it is more than 90 days. I have asked to the customer care also about the same but dont get any proper response from there side also. Help me out with this.
                HDFC Bank customer support has been notified about the posted complaint.
                Nov 24, 2021
                Updated by Shaikh mehfooza
                My complaint is not yet resolved as i dont get any cashback not even any call from their side or not any response. Please help me as i am in need of money.
                Nov 27, 2021
                Updated by Shaikh mehfooza
                Sorry to say but dont get any response till date, its already a week is over of complaint also no one is contacting and providing any information. If you dont pay any cashback then dont give such fake promises and dont give a hope that it will receive. Its already 4 months started
                Really worst experience ever, no response from hdfc bank also tha complaint.in is also not at all responding for this fraud. Atleast inform when i will get my cash back or else whether i will get or not ???? If you want i will provide you the details of my loan id and all
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                  R
                  Randeepmalik
                  Nov 17, 2021
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                  Address: Hno.215 main kanjawala road karala

                  708, 708, 531 rupee deducted from my account on 17/11/21
                  HDFC Bank customer support has been notified about the posted complaint.
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                    P
                    Punnam Chander Asam
                    Nov 17, 2021
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                    Address: IRAPL

                    Thia is Asam Punnam Chander this day on 17/11/2021 i have deductions 708×3(2124/-) from my account with out any intimation This is not fair at all how can u customers have trust on you(HDFC Bank) I need my money back its emergency for me
                    HDFC Bank customer support has been notified about the posted complaint.
                    HDFC is completely fraud b'coz no proper response even after complaining regarding money loss
                    Punnam Chander Asam's [Complaint's author] reply, Nov 18, 2021
                    Is this the proper response from yours side if i reply back to your mail
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      N
                      Nitin S Nair
                      from Delhi, Delhi
                      Nov 17, 2021
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                      Website: www.hdfcbank.com

                      Hi this is Nitin. I have an account with your bank since the last 4 years.

                      My customer id is [protected] and my account number is [protected]

                      This was a Zero Balance savings account but I am jobless since Aug 2020. I have hardly any money to make ends meet. Its really a struggle since then.

                      Today, 17 Nov 2021 after more than one year of being jobless, I found out that HDFC made 3 back to back deductions for not maintaining a minimum balance of Rs. 10, 000.

                      I was shocked to see this, as mine was a 0 balance account!

                      Then I called up[protected]my HDFC virtual assistant's number) and spoke to Neha. She was extremely rude and pissed as i had called her around 6:15PM. She said that she cant do much as her shift ends at 6:30PM. She offered me a JUMBO LOAN (can you imagine?) and refused to transfer the call to a senior official and hung up on me!

                      It seems that HDFC automatically converts an account as per its wish and starts penalizing people for not maintaining the AMB (Avg Monthly Balance). How will i maintain any AMB when i am not informed through a call or email?

                      I am in a pathetic state and had Rs.2, 500 to buy some medicines. Now after the deduction of Rs. 708+708+177= Rs. 1, 593, I am literally broke and have no money.

                      I can not maintain a monthly balance of Rs.10, 000. I beg you to please help this poor man.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 18, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Nov 22, 2021
                      Updated by Nitin S Nair
                      I'm yet to receive any update from your team. I have shared my phone number but nobody has gotten back to me.
                      Nov 30, 2021
                      Updated by Nitin S Nair
                      I cant see the reference number in the message above. Also, i haven't received any call as promised by Amit, Plz see the image. Requesting your urgent help!

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                        Vandana5338
                        from Sundargarh, Odisha
                        Nov 17, 2021
                        Resolved
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                        Address: Panposh chowk, Rourkela

                        I was charged with ₹531 from my HDFC Bank account.
                        This Charge code was showing as "AMB CHRG INCL GST". I have no idea what is this for.
                        There were no emails or sms alerts for the deduction even. This is so ridiculous that HDFC Started taking their loyal Customers for granted.
                        HDFC, Remember it's My money and keeping it with you. It's your duty to keep me posted about the activities of Transactions.
                        This is so pathetic that the money was charged as if its your money.
                        This is unauthorised charge and You pay the penalty for not keeping me posted cuz I am the BOSS here as its my money.
                        I want my money back and The account to be closed. There are many banks who are giving better services to their clients.
                        Kindly, return my money as soon as possible
                        Dec 20, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Nov 17, 2021
                        Updated by Vandana5338
                        I want a refund for this mishap

                        Verified Support
                        Nov 18, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          R
                          Rashmi roly
                          from Hyderabad, Andhra Pradesh
                          Nov 17, 2021
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                          Hello,

                          Today I received sms saying
                          "ACH Debit mandate registered for Rs. 35000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX04807 for Razorpay software pvt ltd with UMRN No.HDFC[protected]."

                          I didn't register for any mandate with Rozorpay.

                          Please help me out to stop this.

                          Kind regards
                          Rashmi Mishra
                          [protected]@gmail.com
                          [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            R
                            Rpathak123
                            from Bhadohi, Uttar Pradesh
                            Nov 17, 2021
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                            Address: 161 Ghuripur, gopiganj bhadohi UP

                            Arrogant employees at branch Joginaka, gopiganj few employees are not well behaved as per required for the problem of consumers
                            HDFC Bank customer support has been notified about the posted complaint.
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                              R
                              ReiRana
                              from Delhi, Delhi
                              Nov 17, 2021
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                              Address: e20 naveen vihar

                              Insta alert transaction charges levied in our account.

                              Please arrange a reversal of these charges.

                              Please get back to us for any clarifications.

                              Thanks & Regards
                              nitin
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                suresh_04
                                from New Delhi, Delhi
                                Nov 17, 2021
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                                Address: 827/27,DDA FLAT KALKAJI, kalkaji
                                Website: hdfc

                                I have purchased an iphone 12 and there was cashback of rs6000 if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. It’s been a long time and no one is paying attention to my complaint neither hdfc . The cashback has not been credited in the account despite being more than 150 days.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  A
                                  arun05april
                                  from Noida, Uttar Pradesh
                                  Nov 17, 2021
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                                  I am getting calls now in 2021, to make payment for outstanding credit card balance for someone else who defaulted in 2016.

                                  I informed the agents who call me almost everyday that this number might have been used by that person in past and I am using this number since 2019. However they keep on calling me.

                                  I appreciate that they are so optimistic and think that I will make payment on behalf of someone else, or if the number is still used by the defaulter he will pay outstanding after 6 years just by making reminder calls.

                                  Is this normal?
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Baskaran1303
                                    from Pondicherry, Puducherry
                                    Nov 17, 2021
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                                    Address: 129,veerampattinam road ,kakayanthope,ariyankuppam, Opposite to vinayagar temple

                                    Hi team,

                                    My bank account has been blocked due to negative cpv. Kindly verify and check from your end and make it as active.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Akash Mathapati
                                      Nov 17, 2021
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                                      Ahb chgs inc gst apr-sep2021-MIR[protected]
                                      Im hdfc bank holder since i opened account there is not any deduction till march 2021 after that i have credited my account with 1000 Rs then only 129 is on my account about 900 is deducted for unknown reason this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i also called customer care but they didn't answering me what is this for. Please give my money back
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        @Kumar.A
                                        from Coimbatore, Tamil Nadu
                                        Nov 17, 2021
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                                        Address: Hdfc R.s.puram branch Coimbatore

                                        I had a hdfc bike loan (Loan account no[protected] November 11th I will pay my due amount in paytm and due amount is 4898 .
                                        After 5 days, the emi had been deducted again from my bank account for the same month.
                                        HDFC Bank customer support has been notified about the posted complaint.
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