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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 181

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S
Shaikh mehfooza
from Vadodara, Gujarat
Nov 17, 2021
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Address: 66, Nehrupark soc near vrundavan chokdi Bajwa

I have bought my samsung refrigerator with hdfc bank debit card in reliance vadodara.As mentioned by hdfc bank (To receive cashback of 2500 within 90 days from the transactional month end) i haven’t received my cashback till now, it is more than 90 days. I have asked to the customer care also about the same but dont get any proper response from there side also. Help me out with this.
HDFC Bank customer support has been notified about the posted complaint.
Nov 24, 2021
Updated by Shaikh mehfooza
My complaint is not yet resolved as i dont get any cashback not even any call from their side or not any response. Please help me as i am in need of money.
Nov 27, 2021
Updated by Shaikh mehfooza
Sorry to say but dont get any response till date, its already a week is over of complaint also no one is contacting and providing any information. If you dont pay any cashback then dont give such fake promises and dont give a hope that it will receive. Its already 4 months started
Really worst experience ever, no response from hdfc bank also tha complaint.in is also not at all responding for this fraud. Atleast inform when i will get my cash back or else whether i will get or not ???? If you want i will provide you the details of my loan id and all
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    R
    Randeepmalik
    Nov 17, 2021
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    Address: Hno.215 main kanjawala road karala

    708, 708, 531 rupee deducted from my account on 17/11/21
    HDFC Bank customer support has been notified about the posted complaint.
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      Punnam Chander Asam
      Nov 17, 2021
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      Address: IRAPL

      Thia is Asam Punnam Chander this day on 17/11/2021 i have deductions 708×3(2124/-) from my account with out any intimation This is not fair at all how can u customers have trust on you(HDFC Bank) I need my money back its emergency for me
      HDFC Bank customer support has been notified about the posted complaint.
      HDFC is completely fraud b'coz no proper response even after complaining regarding money loss
      Punnam Chander Asam's [Complaint's author] reply, Nov 18, 2021
      Is this the proper response from yours side if i reply back to your mail
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        N
        Nitin S Nair
        from Delhi, Delhi
        Nov 17, 2021
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        Website: www.hdfcbank.com

        Hi this is Nitin. I have an account with your bank since the last 4 years.

        My customer id is [protected] and my account number is [protected]

        This was a Zero Balance savings account but I am jobless since Aug 2020. I have hardly any money to make ends meet. Its really a struggle since then.

        Today, 17 Nov 2021 after more than one year of being jobless, I found out that HDFC made 3 back to back deductions for not maintaining a minimum balance of Rs. 10, 000.

        I was shocked to see this, as mine was a 0 balance account!

        Then I called up[protected]my HDFC virtual assistant's number) and spoke to Neha. She was extremely rude and pissed as i had called her around 6:15PM. She said that she cant do much as her shift ends at 6:30PM. She offered me a JUMBO LOAN (can you imagine?) and refused to transfer the call to a senior official and hung up on me!

        It seems that HDFC automatically converts an account as per its wish and starts penalizing people for not maintaining the AMB (Avg Monthly Balance). How will i maintain any AMB when i am not informed through a call or email?

        I am in a pathetic state and had Rs.2, 500 to buy some medicines. Now after the deduction of Rs. 708+708+177= Rs. 1, 593, I am literally broke and have no money.

        I can not maintain a monthly balance of Rs.10, 000. I beg you to please help this poor man.
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 18, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
        Nov 22, 2021
        Updated by Nitin S Nair
        I'm yet to receive any update from your team. I have shared my phone number but nobody has gotten back to me.
        Nov 30, 2021
        Updated by Nitin S Nair
        I cant see the reference number in the message above. Also, i haven't received any call as promised by Amit, Plz see the image. Requesting your urgent help!

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          V
          Vandana5338
          from Sundargarh, Odisha
          Nov 17, 2021
          Resolved
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          Resolved

          Address: Panposh chowk, Rourkela

          I was charged with ₹531 from my HDFC Bank account.
          This Charge code was showing as "AMB CHRG INCL GST". I have no idea what is this for.
          There were no emails or sms alerts for the deduction even. This is so ridiculous that HDFC Started taking their loyal Customers for granted.
          HDFC, Remember it's My money and keeping it with you. It's your duty to keep me posted about the activities of Transactions.
          This is so pathetic that the money was charged as if its your money.
          This is unauthorised charge and You pay the penalty for not keeping me posted cuz I am the BOSS here as its my money.
          I want my money back and The account to be closed. There are many banks who are giving better services to their clients.
          Kindly, return my money as soon as possible
          Dec 20, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Nov 17, 2021
          Updated by Vandana5338
          I want a refund for this mishap

          Verified Support
          Nov 18, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            R
            Rashmi roly
            from Hyderabad, Andhra Pradesh
            Nov 17, 2021
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            Hello,

            Today I received sms saying
            "ACH Debit mandate registered for Rs. 35000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX04807 for Razorpay software pvt ltd with UMRN No.HDFC[protected]."

            I didn't register for any mandate with Rozorpay.

            Please help me out to stop this.

            Kind regards
            Rashmi Mishra
            [protected]@gmail.com
            [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              Rpathak123
              from Bhadohi, Uttar Pradesh
              Nov 17, 2021
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              Address: 161 Ghuripur, gopiganj bhadohi UP

              Arrogant employees at branch Joginaka, gopiganj few employees are not well behaved as per required for the problem of consumers
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                ReiRana
                from Delhi, Delhi
                Nov 17, 2021
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                Address: e20 naveen vihar

                Insta alert transaction charges levied in our account.

                Please arrange a reversal of these charges.

                Please get back to us for any clarifications.

                Thanks & Regards
                nitin
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  suresh_04
                  from New Delhi, Delhi
                  Nov 17, 2021
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                  Address: 827/27,DDA FLAT KALKAJI, kalkaji
                  Website: hdfc

                  I have purchased an iphone 12 and there was cashback of rs6000 if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. It’s been a long time and no one is paying attention to my complaint neither hdfc . The cashback has not been credited in the account despite being more than 150 days.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    arun05april
                    from Noida, Uttar Pradesh
                    Nov 17, 2021
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                    I am getting calls now in 2021, to make payment for outstanding credit card balance for someone else who defaulted in 2016.

                    I informed the agents who call me almost everyday that this number might have been used by that person in past and I am using this number since 2019. However they keep on calling me.

                    I appreciate that they are so optimistic and think that I will make payment on behalf of someone else, or if the number is still used by the defaulter he will pay outstanding after 6 years just by making reminder calls.

                    Is this normal?
                    HDFC Bank customer support has been notified about the posted complaint.
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                      B
                      Baskaran1303
                      from Pondicherry, Puducherry
                      Nov 17, 2021
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                      Address: 129,veerampattinam road ,kakayanthope,ariyankuppam, Opposite to vinayagar temple

                      Hi team,

                      My bank account has been blocked due to negative cpv. Kindly verify and check from your end and make it as active.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Akash Mathapati
                        Nov 17, 2021
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                        Ahb chgs inc gst apr-sep2021-MIR[protected]
                        Im hdfc bank holder since i opened account there is not any deduction till march 2021 after that i have credited my account with 1000 Rs then only 129 is on my account about 900 is deducted for unknown reason this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i also called customer care but they didn't answering me what is this for. Please give my money back
                        HDFC Bank customer support has been notified about the posted complaint.
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                          @Kumar.A
                          from Coimbatore, Tamil Nadu
                          Nov 17, 2021
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                          Address: Hdfc R.s.puram branch Coimbatore

                          I had a hdfc bike loan (Loan account no[protected] November 11th I will pay my due amount in paytm and due amount is 4898 .
                          After 5 days, the emi had been deducted again from my bank account for the same month.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            K
                            Khushi1110
                            Nov 16, 2021
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                            I have received the below SMS from hdfc bank

                            ACH Debit mandate registered for Rs. 100000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX47383 for Groww with UMRN No.HDFC[protected].

                            I have not given any such mandate plss slove this issue asap

                            Attaching the screenshot of sms
                            HDFC Bank customer support has been notified about the posted complaint.
                            Nov 19, 2021
                            Updated by Khushi1110
                            Still my issue is not resolved
                            Pls looked at this problem at earliest
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                              P
                              PalakZain
                              Nov 16, 2021
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                              I am having an issue with the initial premium amount for the two policies. I have purchased the policy via PolicyBazaar agent. I wanted to purchase a single policy for about 12000 rs but after making the payment the policy was divided into two Life Sanchay and Click2 Wealth. He told me that this is normal as this is a combo offer and will garantee the returns. everything was going smooth for few months and I was paying regular premiums, Suddenly HDFC said they have not received the initial premium.
                              After months of interactions via emails, they are asking for same documents again and again, without resolving the issue. They are saying that they have the initial premium for one policy and not for other. How can it be possible? I made the initial premium of two policy together in a single transaction directly to HDFC bank account on same date and time. They have not return back any difference of the amount. Now both the policies are currently discontinued from HDFC side.
                              Both HDFC and Policybazaar are fraud people and not solving the issue, on the contrary just create confusion and frustration. I have decided not to pay thier premium any further until the issue is resolved. Please take strict action against them.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                PalakZain
                                Nov 16, 2021
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                                I am having an issue with the initial premium amount for the two policies. I have purchased the policy via PolicyBazaar agent. I wanted to purchase a single policy for about 12000 rs but after making the payment the policy was divided into two Life Sanchay and Click2 Wealth. He told me that this is normal as this is a combo offer and will garantee the returns. everything was going smooth for few months and I was paying regular premiums, Suddenly HDFC said they have not received the initial premium.
                                After months of interactions via emails, they are asking for same documents again and again, without resolving the issue. They are saying that they have the initial premium for one policy and not for other. How can it be possible? I made the initial premium of two policy together in a single transaction directly to HDFC bank account on same date and time. They have not return back any difference of the amount. Now both the policies are currently discontinued from HDFC side.
                                Both HDFC and Policybazaar are fraud people and not solving the issue, on the contrary just create confusion and frustration. I have decided not to pay thier premium any further until the issue is resolved. Please take strict action against them.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Bhanu Priya Rai
                                  Nov 16, 2021
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                                  Hi,

                                  I have received a msg just now for ACH Debit mandate registered for Rs. 10000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX for Razorpay software pvt ltd

                                  Please note I didn't give permission for this.i need this stopped right away please.

                                  Bhanu Rai
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Branch is koramangal 4th main
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                                    R
                                    Rohith Pedamallu
                                    Nov 16, 2021
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                                    Resolved

                                    Hello
                                    Good evening
                                    I am Rohith. I had placed an order on 26-June-2021 from reliance digital. I had paid through hdfc credit card I didn’t get cash back of Rs.6000. It is mentioned that the cash bank will be getting in 120 days, I haven’t got yet. Can you please look into this.

                                    Thank you in advance
                                    Dec 23, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 17, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Vinay Thadani
                                      Nov 16, 2021
                                      Resolved
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                                      Resolved

                                      Hi

                                      I was been to amritsar on 3rd august an today as statment generated by hdfc bank and primus lounge at amritsar airport they informed very clearly that i can use my priority pass and can accommodate my all guest and today hdfc bank charged me 30505₹ i hope they should be clear with the department
                                      Dec 18, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 17, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        S
                                        Surya009
                                        Nov 16, 2021
                                        Resolved
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                                        Resolved

                                        Worst bank ever,

                                        I purchased grocery at one of the super market while transaction through gpay it was debited twice I raised a complain on the merchant but as per their statement which provided they didn't credited amount from their end. And they advised to contact concern bank I enquired with bank, they said that to send a complain and I raised complaint. I rec'd automated messages from the bank but still I never receive my fund, 3 times I raised mail.
                                        Transaction happened 13 days before.

                                        Moreover they never responded directly, but bank person can contacting you at any time when they require, I had bad experience with credit card department.
                                        Dec 18, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 17, 2021
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the transaction details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                        -Anay
                                        HDFC Bank Customer Assistance
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