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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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HDFC Bank reviews & complaints page 183

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D
Danvish
from Hyderabad, Andhra Pradesh
Nov 14, 2021
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I have taken ₹ 10230/- through my credit card on 26.10.2021, but I paid on ₹ 10000 /- on 30.10.2021, but bank converted to EMI on 01.11.2021, please resolve my problem

Thank you
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    S
    Shreedhar Chakrad
    Nov 13, 2021
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    Address: Vivo showroom channasandra

    Hi Team,

    I have purchased vivo v 21 phone from vivo store .. already 120 days ago still I have not received cash back to my credit card. Find the attached invoice and credit card slip.

    Please help us to get cashback..
    Regards, .
    Shreedhar Chakrad.
    M.[protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      msindhur19
      from Chennai, Tamil Nadu
      Nov 13, 2021
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      I blocked my old food card. After one week the new food card had been delivered to me. Please let us know the procedure to transfer balance from old hdfc food card to new hdfc food card. I tried to reach IVR support and Rep but my call was disconnected without reaching the Rep.

      Thanks

      Sindhubairavi
      HDFC Bank customer support has been notified about the posted complaint.
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        D
        Dhileepan Manikandan
        Nov 13, 2021
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        Actually I bought an iPhone 11 from poorvika I paid through my HDFC credit card and there was an 5000 cash back. Still I didn’t even receive that cash.
        HDFC Bank customer support has been notified about the posted complaint.
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          Z
          zyan akhtar
          Nov 13, 2021
          Resolved
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          Resolved

          Address: bihar

          Dear HDFC Team,

          Today i have received this message from HDFC bank but i have personally
          not registered any Debit Mandate for my HDFC account. Please cancel any such ADHO i have nothing to do with and confirm the same as soon as possible.

          ACH Debit mandate registered for Rs. 39999.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX98618 for DREAMPLUG TECHNOLOGIES PR with UMRN No (protected).
          Dec 17, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 15, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience.

          We request you to write to us at ([protected]@hdfcbank.com) from the registered e-mail ID with the below details in order to assist you further:

          1) Mobile Number on which SMS received:
          2) Sender details and date and time of receipt:
          3) Screenshot of the complete content of SMS received.

          -Zubin
          HDFC Bank Customer Assistance.
          Today i have received ACH Debit mandate registered for Rs.15000/ which i havent registered anytime.I have sent details to address - ([protected]@hdfcbank.com) from the registered e-mail ID .

          I hope this will be taken care at the earliest.

          Thanks,
          Shafiq
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            Z
            zyan akhtar
            Nov 13, 2021
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            Address: DARBHANGA
            Website: www.hdfcbank.com

            I NEVER REGISTERED FOR "ACH Debit mandate registered for Rs. 39999.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX98618 for DREAMPLUG TECHNOLOGIES PR with UMRN No.HDFC[protected]."
            I RECIEVED THE ABOVE SMS TODAY FROM THE BANK .
            Dec 23, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 17, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by November 22, 2021. Request your co-operation and patience in the interim.

            -Zubin
            HDFC Bank Customer Assistance
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              J
              jishnudesarkar
              Nov 12, 2021
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              I have received the following sms from bank
              I have not given any mandate. Please resolve the issue. Screenshot of the sms is attached herewith.
              HDFC Bank customer support has been notified about the posted complaint.
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                N
                navep
                Nov 12, 2021
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                I have got an SMS saying "ACH Debit mandate registered for 100000.00 with frequency ADHO in HDFC Bank for INDIAN CLEARING CORP with UMRN.." In the thread there is not much clarity on what this SMS is ..
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  Monisha Sanjeev
                  from Chennai, Tamil Nadu
                  Nov 12, 2021
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                  Address: 953, Charuvilla Veedu, Sithara Junction

                  How to track my food card?
                  Here’s your request number:FD[protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    V
                    Varma961
                    Nov 12, 2021
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                    I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 16, 142 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649 or more. Now, again they charge me 236 rs for emi rtn charges for the two consecutive months August and September. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Sprqa3496
                      Nov 12, 2021
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                      Stop Auto renew of FD

                      I have submitted a letter to the bank to stop auto renewal of my FD, however i am still seeing it is renewed automatically...
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                      K
                      Karthy7777
                      from Delhi, Delhi
                      Nov 12, 2021
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                      Dear Sir,

                      I am Karthick K. I have an account in hdfc bank, on 30 Oct 21 I Went to the atm center to withdraw cash but i can't withdraw it. After I went to another atm center there, I also couldn't withdraw it. Others withdraw the cash. Then i called at the day to customer care they told lot of person having same issue you will give request to get new card but you would pay money for that new card. I told a lot of members that facing this issue means hdfc updates their software. That's why the problem happened, then why should I pay. The Executive has no answer for this question. He repeatedly told me you have to pay for it. I clearly said I can't pay because my card has 2 years validity and it's in good condition so I can't pay. You will resolve the issue or send a new card without cost. He took the complaint (30 Oct 21) then told a maximum of 2 working days to resolve the complaints. But till now (12 Nov 21) there is no reply. Another executive also replied with the same answer. But there is no reply to those complaints if I ask there is no answer. Then again take one more complaint. I can't believe those complaints. Kindly give me a solution for this issue.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sprqa3496
                        Nov 12, 2021
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                        I am very satisfied with the service of HDFC bank net banking portal.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          Madhulika Dhiman
                          Nov 12, 2021
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                          Resolved

                          Release Hold Amount

                          Ac - [protected]
                          Branch - Sector 70 - Mohali

                          There has been a hold of Rs2340/- on my HDFC Bank account for more than 3 weeks. I had registered a complaint through customer care but the problem has not been resolved yet. Please remove the hold as I do not want any additional services activated on my Debit/Credit card and release the amount....
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                          Madhulika Dhiman
                          Nov 12, 2021
                          Resolved
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                          Resolved

                          Ac - [protected]
                          Branch - Sector 70 - Mohali

                          There has been a hold of Rs2340/- on my HDFC Bank account for more than 3 weeks. I had registered a complaint through customer care but the problem has not been resolved yet. Please remove the hold as I do not want any additional services activated on my Debit/Credit card and release the amount.

                          Regards
                          Madhulika Dhiman
                          Dec 16, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 13, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            N
                            Nikhilesh kumar kushwaha
                            from Jaipur, Rajasthan
                            Nov 12, 2021
                            Resolved
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                            Resolved

                            Address: Noida

                            Hi Team

                            Hope you are doing well and great

                            Please credit the amount to my hdfc account ASAP because amount credited by irctc yesterday itself around 5.19 pm. But till now amount it is not showing in my account.

                            Please review and do the needful as earliest.

                            Waiting for the prompt response.

                            Regard
                            Nikhilesh kumar kushwaha
                            Dec 17, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 13, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              H
                              hazialisk
                              Nov 12, 2021
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                              Address: Hyderabad

                              Hi, i was paid all the credit amount in 2018 still hdfc account showing me credit card lien amount -60k, i put request but still not closed.

                              Cust id: 47211321
                              reference number: [protected]
                              creditcard number: [protected]

                              i request you that release the account
                              HDFC Bank customer support has been notified about the posted complaint.
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                                nitikesh0007
                                from Pune, Maharashtra
                                Nov 12, 2021
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                                Yet the amount is not credit in may I got a text message that amount is deposited in your account of 7998/- and also showing in statement as well but not yet added in my closing balance kindly do the needful process on urgent basis
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Subashcj7
                                  Nov 11, 2021
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                                  Address: 3/61-C, PUDHULINARU THOTTAM, PARAPALAYAM NORTH MANNARAI

                                  Recently in nov 9 my account debited with Rs.590 as ach debit return charges. Kindly request to refund that
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Y
                                    YogiK@1997
                                    from Pune, Maharashtra
                                    Nov 11, 2021
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                                    Address: Shikrapur, Pune - 412208

                                    Dear Sir/Madam,

                                    Greetings.
                                    I have opened Insta Regular Salary Account on 19/10/2021 in HDFC Bank and also did Video KYC. After that i got an email to visit your nearest hdfc branch to process further. I visited to nearest branch on 01/11/2021, they said your full KYC is not done & you need to do it physically. I did it and for that i went in bank twice (Bank's printer did not working). And important point is after 23 days still i dont have received any welcome kit, debit card, passbook, chequebook. if bank provided online insta account opening facility then why we need to visit branch for full kyc? Why i can't get welcome kit after 23 days(If i visited bank and open account then it will take 7 to 15 days to done all process)?
                                    If you have solution do let me know.

                                    Regards,
                                    Yogi
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