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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 183

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S
sj48859
Nov 9, 2021
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This is with reference to my debit card ending with 6204.

Due to security reasons, my previous card was blocked permanently, and my net banking and UPI was blocked temporarily. I applied for a new card on 20 October 2021 and also completed the paperwork to reactivate my net banking. The procedure was done at Gumasta Nagar, Indore branch as it was the nearest to my permanent residence. On the same day, I also applied for a branch change as my old branch was Kurla, Mumbai and I no longer live in that area. After all the formalities, I was informed that my debit card will be delivered to the Gumasta Nagar branch within 7 days and I will have to collect it physically.

After 4-5 days, I got a call from the courier service that their personal was standing to deliver my card at my old address (606, Premier ExoticaII, Premier Residencies, Kurla, Mumbai). I requested them to report back to the Kurla branch as it needs to be delivered in Indore.

I visited the Gumasta Nagar branch again on 27 October, informed Geeta Singh about the whole situation with my card. My Net banking was still blocked at that time even though it had been more than a week. I again filled a form to reactivate it. Meanwhile, Geeta wrote an email to the authority requesting the status of my debit card. I was assured that the issue will be solved in 7 days.

On 6 November, I visited the Gumasta Nagar branch again to collect my chequebook and my debit card. Amreen from the branch was dealing with me at the time. She gave me my chequebook however, had no status on my debit card. They did not even issue me a new card on the spot. My net banking was also still blocked after more than 15 days of back and forth of paperwork and continuous requests. Amreen assured me that she will be able to give me the status of my debit card and net banking in 2-3 hours and convinced me to go back home. She did not call me the whole day and has not picked up my calls since. Geeta Singh has also not been responding to my calls.

I am really struggling to manage my finances for the last 15-20 days with no debit card, and zero access to net banking and UPI. I don't think that the bank and their representatives understand the challenges I am forced to face and no one seems to be of any help!

Not sure why it is taking such a long time to reactive net banking and deliver a debit card.

I am sincerely requesting the authorities to look into the matter and help me as soon as possible.
HDFC Bank customer support has been notified about the posted complaint.
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    keerthana Annur
    Nov 9, 2021
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    Complaint against a Joint House Loan with HDFC Bank

    Good afternoon. From my recent CIBIL report, I found that I have been attached as joint account holder for hdfc housing loan (account number :[protected], Owner: Saripalli Sivakumar). Actually I have contacted my nearest hdfc housing loan office and found that the signature that had been signed on the document wasn't signed by me. Also I want to bring to your notice that Mr. Sivakumar saripalli is my husband but we were separated 1.5 years...
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    Lakshmiharidass
    from Palakkad, Kerala
    Nov 9, 2021
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    Address: Kerala

    Sir I got unauthorized msg from razorpay software which i have not initiated the msg is ACH Debit mandate registered for Rs. 99999.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXXXXXXX for Razorpay software pvt ltd with UMRN No.HDFC[protected].
    HDFC Bank customer support has been notified about the posted complaint.
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      Hi this is Firoz
      My account is [protected]
      Customer id :[protected]
      Mobile : [protected]

      I have got a below sms from hdfc

      ACH Debit mandate registered for Rs. 10000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX42281 for Razorpay software pvt ltd with UMRN No.HDFC[protected]....
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      N
      Nivedana MS
      Nov 8, 2021
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      Address: #698,4th Cross 3rd Main Road Vijaynagar 4th Stage 1st phase

      I have not converted any amount to EMI .But still unnecessary amount I'm paying to HDFC bank and thier is no coustomer care also to resolve this issue, it's a very bad situation as there is no one to one contact to resolve this issue, without knowing the proper reason I have paid upto 2k as Offus Emi .This is very bad as a Customer I am facing lot of issue to resolve this . Hopefully I will receive my amount back from this consumer complaints site .
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Sritik
        Nov 8, 2021
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        There has been 2 credits to my HDFC account of 5131 INR (Saturday 3:23pm) & 2897 INR (Sunday 7:43pm), however these credited amount is not reflecting in my account.

        I have also received message from HDFC Bank stating that the amount has been credited to my account but I do not see the amount reflecting in neither the mini statement nor my bank account.
        HDFC Bank customer support has been notified about the posted complaint.
        This issue has been resolved & settled by HDFC bank. Thank you.
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          A
          aayushoj
          Nov 8, 2021
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          I opened a new NRE bank account with HDFC in sept 2021. I have not received the welcome kit for the same. I have tried contacting the bank representative who helped me in opening the account but he is not responding to my message. I contacted support through mobile and email but they have not been able to provided any resolution for the same.
          HDFC Bank customer support has been notified about the posted complaint.
          I have tried contacting HDFC support through email. I have tried contacting my Relationship Manager. No one is responding to it on the email or phone. This is worst service I have ever received from any Indian Bank.
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            R
            Rajat_97
            from Fazilka, Punjab
            Nov 8, 2021
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            Address: Fazilka, Punjab 152123, India

            On 28-oct-2021 hdfc bank deducted my 1060/- rs. For no reason they called that it is some kind of charges in bank language they said (hab chgs inc gst apr-sep2021). I don't know what was that. But i really need my money back...
            HDFC Bank customer support has been notified about the posted complaint.
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              G
              GauravChn
              from Delhi, Delhi
              Nov 7, 2021
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              I received a message for the unauthorised ACH debit mandate on my phone. Following is the text:

              ACH Debit mandate registered for Rs. 10000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX37506 for Razorpay software pvt ltd with UMRN No.HDFCXXXXXXXXXXXX
              HDFC Bank customer support has been notified about the posted complaint.
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                Kavita Sukhjeet
                Nov 7, 2021
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                Sir I got unauthorized msg from razorpay software which i have not initiated the msg is ACH Debit mandate registered for Rs. 80000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX69911 for Razorpay software pvt ltd with UMRN No.HDFC[protected].
                HDFC Bank customer support has been notified about the posted complaint.
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                  C
                  Chiranjeevi PY
                  Nov 7, 2021
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                  Today i tried to withdraw 4000 from HDFC Atm. As it is having only hundred rupees notes, it said max withdrawl is 4000. But only 3500 came out from ATM. In my account 4000 has been debited. Please check and revert back my money.

                  FYI

                  ALERT:You've withdrawn Rs.4000 via Debit Card xx1727 at +KONDAPUR OATM on[protected]:19:32:55.Avl Bal Rs.61096.37.Not you?Call [protected].
                  HDFC Bank customer support has been notified about the posted complaint.
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                    D
                    Dinesh22hr
                    from Bengaluru, Karnataka
                    Nov 7, 2021
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                    Address: Bank House Shivsagar Estate Dr Annie Besant Road Worli Mumbai 400018

                    Dear sir and madam,

                    i tooked HDFC two wheeler loan 2 years before and paid fully loan 1 month ago,

                    But ACH/ECS return charges pending,

                    me & my family facing lot's of financial problems now,
                    I'm unable to pay my ACH/ECS return charges,

                    really, i can't able to pay ACH/NACH return charges,

                    please waive-off my ACH/NACH return charges,

                    loan account no:[protected]

                    please help me to waive-off my ACH and NACH return charges,
                    HDFC Bank customer support has been notified about the posted complaint.
                    Nov 08, 2021
                    Updated by Dinesh22hr
                    From the 2 years me and me family facing financial crisis,

                    please waive-off my ACH or NACH return charges,

                    why.denying my request everytime your hdfc support team,

                    please waive-off my ACH/NACH return charges and give me NOC,
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                      SatyaKommuri
                      from Bhimavaram, Andhra Pradesh
                      Nov 7, 2021
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                      Amazon initiated refund but didn't received my money yet. Its been more than 15 days the refund process has started.
                      Please find the refund reference number as 74332741293129299883971
                      Please find the attached screenshots about order details.
                      Thank you.
                      +2 photos
                      HDFC Bank customer support has been notified about the posted complaint.
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                        AKANshek
                        from Ballia, Uttar Pradesh
                        Nov 7, 2021
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                        My cibil score is still low and I have foreclosed the loan and not settled the loan please correct the cibil problem.

                        Hareram singh
                        [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At the outset, we would like to sincerely apologize for the inconvenience caused to you.

                        We are unable to investigate your case basis the information provided by you hence we request you to kindly share the below-mentioned details on [protected]@hdfcbank.com to enable us to assist you further.

                        1) Cibil Report.
                        2) Cibil Control number.
                        3) Your loan/credit card or account number which is reflected in cibil.

                        Alternatively, you can contact our customer care team on[protected] and they will be glad to assist you further.

                        -Anay
                        HDFC Bank Customer Assistance.
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                          Venkit S - India
                          Nov 7, 2021
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                          HDFC Bank Shalimar Garden Sahibabad Ghaziabad, all 3 atm machines not working for last 24 hours. When asked with the security guard, he indicated, now it will be possible only tomorrow (Monday 8th nov). The situation was same last week, all atm doesn't have any cash and this is a regular practice.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            vinay paliwal
                            from Ahmedabad, Gujarat
                            Nov 7, 2021
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                            Resolved

                            Why Interest applied on no cost emi

                            Address: udaipur

                            Hi Team,

                            I have purchased Iphone 12 on 2nd nov on no cost EMI, when when see the loan details under credit card section there are interest applied on loan amount, why interest applied on no cost emi option please clarify the same.
                            sample emi table attached for reference....
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                            Shobhna123
                            from New Delhi, Delhi
                            Nov 7, 2021
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                            Resolved

                            I haven’t registered for any debit mandate why is this msg coming up can please get this issue resolved
                            +1 photos
                            Dec 17, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 08, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              R
                              r_arjun
                              Nov 7, 2021
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                              Address: mohopada branch

                              I got a credit card offer on my hdfc net banking and i applied for it after that i got a application reference no. and it tells a it will process upto 7 working days and 4 days later when i track my application then it shows that my application is declined with no reason provided and i immediately visited the hdfc bank and they also not telling me what exactly happened. i got very disappointed with hdfc services
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Rajkumar@java
                                from Bengaluru, Karnataka
                                Nov 7, 2021
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                                Address: Bangalore

                                Hi HDFC Bank,
                                I want to know if due to some personal reason I need to leave organisation without serving notice period and in that case for 90 day payment what amount need to pay? It’s calculated based on basic salary or gross salary as per company/ labor law policy? Please confirm on the same.

                                Thanks,
                                Rajkumar
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Ritika Deepak Sharma
                                  from Delhi, Delhi
                                  Nov 7, 2021
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                                  Dear Team

                                  Please reverse the money to
                                  Our account as amount is credited to wrong account via UPI
                                  UPI ID :[protected]
                                  Amount : 13700
                                  Date : 6 Nov 2021
                                  Time : 11:40 PM

                                  We request you to call on [protected]/[protected]

                                  Deepak Sharma
                                  HDFC Bank customer support has been notified about the posted complaint.
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