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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 182

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K
Khushi1110
Nov 16, 2021
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I have received the below SMS from hdfc bank

ACH Debit mandate registered for Rs. 100000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX47383 for Groww with UMRN No.HDFC[protected].

I have not given any such mandate plss slove this issue asap

Attaching the screenshot of sms
HDFC Bank customer support has been notified about the posted complaint.
Nov 19, 2021
Updated by Khushi1110
Still my issue is not resolved
Pls looked at this problem at earliest
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    PalakZain
    Nov 16, 2021
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    I am having an issue with the initial premium amount for the two policies. I have purchased the policy via PolicyBazaar agent. I wanted to purchase a single policy for about 12000 rs but after making the payment the policy was divided into two Life Sanchay and Click2 Wealth. He told me that this is normal as this is a combo offer and will garantee the returns. everything was going smooth for few months and I was paying regular premiums, Suddenly HDFC said they have not received the initial premium.
    After months of interactions via emails, they are asking for same documents again and again, without resolving the issue. They are saying that they have the initial premium for one policy and not for other. How can it be possible? I made the initial premium of two policy together in a single transaction directly to HDFC bank account on same date and time. They have not return back any difference of the amount. Now both the policies are currently discontinued from HDFC side.
    Both HDFC and Policybazaar are fraud people and not solving the issue, on the contrary just create confusion and frustration. I have decided not to pay thier premium any further until the issue is resolved. Please take strict action against them.
    HDFC Bank customer support has been notified about the posted complaint.
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      PalakZain
      Nov 16, 2021
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      I am having an issue with the initial premium amount for the two policies. I have purchased the policy via PolicyBazaar agent. I wanted to purchase a single policy for about 12000 rs but after making the payment the policy was divided into two Life Sanchay and Click2 Wealth. He told me that this is normal as this is a combo offer and will garantee the returns. everything was going smooth for few months and I was paying regular premiums, Suddenly HDFC said they have not received the initial premium.
      After months of interactions via emails, they are asking for same documents again and again, without resolving the issue. They are saying that they have the initial premium for one policy and not for other. How can it be possible? I made the initial premium of two policy together in a single transaction directly to HDFC bank account on same date and time. They have not return back any difference of the amount. Now both the policies are currently discontinued from HDFC side.
      Both HDFC and Policybazaar are fraud people and not solving the issue, on the contrary just create confusion and frustration. I have decided not to pay thier premium any further until the issue is resolved. Please take strict action against them.
      HDFC Bank customer support has been notified about the posted complaint.
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        Bhanu Priya Rai
        Nov 16, 2021
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        Hi,

        I have received a msg just now for ACH Debit mandate registered for Rs. 10000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX for Razorpay software pvt ltd

        Please note I didn't give permission for this.i need this stopped right away please.

        Bhanu Rai
        HDFC Bank customer support has been notified about the posted complaint.
        Branch is koramangal 4th main
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          R
          Rohith Pedamallu
          Nov 16, 2021
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          Hello
          Good evening
          I am Rohith. I had placed an order on 26-June-2021 from reliance digital. I had paid through hdfc credit card I didn’t get cash back of Rs.6000. It is mentioned that the cash bank will be getting in 120 days, I haven’t got yet. Can you please look into this.

          Thank you in advance
          Dec 23, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 17, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            V
            Vinay Thadani
            Nov 16, 2021
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            Resolved

            Hi

            I was been to amritsar on 3rd august an today as statment generated by hdfc bank and primus lounge at amritsar airport they informed very clearly that i can use my priority pass and can accommodate my all guest and today hdfc bank charged me 30505₹ i hope they should be clear with the department
            Dec 18, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 17, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              S
              Surya009
              Nov 16, 2021
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              Worst bank ever,

              I purchased grocery at one of the super market while transaction through gpay it was debited twice I raised a complain on the merchant but as per their statement which provided they didn't credited amount from their end. And they advised to contact concern bank I enquired with bank, they said that to send a complain and I raised complaint. I rec'd automated messages from the bank but still I never receive my fund, 3 times I raised mail.
              Transaction happened 13 days before.

              Moreover they never responded directly, but bank person can contacting you at any time when they require, I had bad experience with credit card department.
              Dec 18, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 17, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the transaction details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                S
                ssmganapathy
                Nov 16, 2021
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                Wrongly i make the payment rs 5000 on my closed credit card.
                kindly refund the same amount please
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  ssmganapathy
                  Nov 16, 2021
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                  Dear Sir/Madam
                  by mistake i make the payment rs 5000 on my closed credit card.
                  card # [protected].kindly refund the same amount please
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    Ramasubramanian L
                    from Ramanathapuram, Tamil Nadu
                    Nov 16, 2021
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                    Sir, I have purchased one"HDFC Life Group Term Insurance Plan(UIN: 101N005V05)" term life insurance policy number IF000130 dated 25 sep 2019 @ premium amount is ₹12070 PA. . Member code PBGTI -[protected] through policy bazaar in the name of my mother Kuppammal in 2019. The claim was sent to your office through india post article No RT[protected]IN. And the was delivered to your office to Ravindra Nath (Beat No B15) on 16 Aug 2021 at 1630 hours in the address mentioned in policy documents ie. Group Operations Department, HDFC Standard Life Insurance Company Limited, 11th Floor, Lodha Excelus, Apollo Mills
                    Compound. N .M. Joshi Road, Mahalaxmi, Maharashtra, Mumbai - 400 011. Till date No information/ progress received from your end. You are kindly requested to do the needful at the earliest. By Nominee Ramasubramanian. L. Mobile number [protected] and [protected].
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      samyak jagtap
                      Nov 16, 2021
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                      Resolved

                      I travelled on 6th nov 2021, at a toll there was insufficient balance in my wallet. I recharged my fastag wallet on 9th nov 2021 with 500 rs, and OD-Reversal amount was debited and my balance was 484rs.
                      On 12th nov 2021, i received a text message stating my Fastag A/c has been debited for rs. 1173 for Adjustment entry on 11/12/2021 8:15:04 PM, Balance amount rs.0
                      I spoke to the customer care, they told me to mail with all the related documents,
                      please resolve the issue as soon as possible, as I fear that once i recharge my wallet, the again the amount will be debited for I don't know what reasons.
                      Dec 18, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 17, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        S
                        Surendhar07
                        from Chennai, Tamil Nadu
                        Nov 16, 2021
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                        Address: No.86 five rathas street, anna Nagar, mamallapuram

                        Bank : HDFC bank
                        Branch : Arakkonam
                        A/c no: [protected]
                        Zero balance account
                        Debit my account without in my knowledge please return my debit amount of 530 & 590 in date of 21 Oct & 27 Oct respectively..
                        Kindly refund my amount..
                        HDFC Bank customer support has been notified about the posted complaint.
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                          manan36
                          Nov 16, 2021
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                          I have been trying since more than 1 day to add beneficiary in hdfc netbanking but i am unable to add because its unable to search IFSC code.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            UmangGoel
                            Nov 15, 2021
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                            Hi,

                            I recently applied for credit card from the pre approved section and was assisted on a call by HDFC representative to do so. I applied for the card as he said I’ll get it without a problem as my salary was higher than what was needed for the card.

                            But next day I got a message “We have completed processing your HDFCBank CreditCard App 2————————-. For details please visit http://www.hdfcbank.com/personal/credit_card/cc_track after 2 days.” and when checked my card shows decline without a reason. I have good amount in savings account and was thinking of making it my primary bank, but I am disappointed with the service.

                            The site never works well and when I finally was able to apply after many trials then it was denied. Never expected this from HDFC and I can see a lot of people having this problem.

                            Help me resolve this kindly. YI have been waiting to have my account upgraded to preferred as well, but if this is not resolved, I will just change my primary bank.

                            Thanks,
                            Umang Goel
                            HDFC Bank customer support has been notified about the posted complaint.
                            I don’t think that HDFC will solve this. Been days and I have not received any call or connect as such. Worst service. Ill change my account to other bank with better service. :)

                            Thanks, learn to respect and give service to customers.

                            We have no way of calling HDFC., website is outdated and full of faults too.
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                              D
                              Deepak Sathyia
                              Nov 15, 2021
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                              Address: No:18, Solainagar Street, Muthialpet, Puducherry

                              I am deepak from Puducherry, i was applied personal loan to HDFC bank on[protected] and verification team supposed to come next day but they came to different address and update in portal customer not available in given address so i update same to my virtual relationship manager and drop mail from my work mail ID.
                              They initiate verification on[protected] but till now no one come for verification so i ask my relationship manager they update already re-verification initiate but no one come to meet me neither contact me or reach my house for verification but from last Friday[protected] someone calling from telling that verification will come on today same on Monday[protected] but no one visited my house.
                              As per my RM, Verification team from Puducherry are not initiate properly i was followed many times but it failed.
                              I am really fed-up with the HDFC bank.
                              Kindly do the needful.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                I
                                Ilyg Ruy
                                Nov 15, 2021
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                                Address: Delhi

                                I am getting some unnecessary amount deduct from my account i. E, charging inst-alert chg inc gst.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Gajendra Arya
                                  Nov 15, 2021
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                                  I have not yet got refund from HDFC bank for booking ticket from IRCTC due to transaction failed.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Nithin PB
                                    Nov 15, 2021
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                                    I am getting some unnecessary amount deduct from my account i. E, charging inst-alert chg inc gst. My customer id is[protected]. I don't know why but if it happen because of some facilities then kindly stop that facilities.

                                    Each month i am getting deduction of inr 3.54 in my saving account. Stop this on high priority.

                                    If you don't revert these charges i'm going to end my relationship with hdfc by closing my saving and current account.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Yashbhan
                                      Nov 15, 2021
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                                      Dear HDFC Bank, I have been observing such suspicious transaction on my Credit Card statement since last 4 to 5 months. I have been trying to contact HDFC Bank Customer Care multiple times but no one has been responding me. Please help me resolve my issue ASAP please...

                                      OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999981113006348255): 3, 411.89/-

                                      OFFUS EMI, INT NBR:05, [protected] (Ref# 09999999981113006348263): 85.83/-

                                      MER EMI, INT NBR:01, [protected] (Ref# 09999999981113006348289): 84.95/-

                                      These all recent transaction triggered on same date which is 13/11/2021. And it has been happening since 5 months. Help me please...
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        D
                                        devanath
                                        from Thiruvananthapuram, Kerala
                                        Nov 15, 2021
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                                        Address: 2/284 t. Ganigarahalli, thoppur, dharmapuri

                                        Snap pay I'd: SP00489494

                                        Please refund my money take action properly. I have been asking my refund money since 1 month.I have not got proper response from your side. If I receive my refund money then only I can pay my EMI properly .I am getting penalty.If you refund then only I can pay .If refunded please acknowledge me .If I am not getting proper response I will complain to consumer court.
                                        HDFC Bank customer support has been notified about the posted complaint.
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