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HDFC Bank Complaints & Reviews

www.hdfcbank.com

2.9

Updated: Dec 16, 2025

Complaints 32896

Resolved

18416

Unresolved

14480

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HDFC Bank reviews & complaints page 182

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Address: Kerala

Sir I got unauthorized msg from razorpay software which i have not initiated the msg is ACH Debit mandate registered for Rs. 99999.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXXXXXXX for Razorpay software pvt ltd with UMRN No.HDFC[protected].

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Hi this is Firoz
My account is [protected]
Customer id :[protected]
Mobile : [protected]

I have got a below sms from hdfc

ACH Debit mandate registered for Rs. 10000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX42281 for Razorpay software pvt ltd with UMRN No.HDFC[protected]....

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Address: #698,4th Cross 3rd Main Road Vijaynagar 4th Stage 1st phase

I have not converted any amount to EMI .But still unnecessary amount I'm paying to HDFC bank and thier is no coustomer care also to resolve this issue, it's a very bad situation as there is no one to one contact to resolve this issue, without knowing the proper reason I have paid upto 2k as Offus Emi .This is very bad as a Customer I am facing lot of issue to resolve this . Hopefully I will receive my amount back from this consumer complaints site .

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There has been 2 credits to my HDFC account of 5131 INR (Saturday 3:23pm) & 2897 INR (Sunday 7:43pm), however these credited amount is not reflecting in my account.

I have also received message from HDFC Bank stating that the amount has been credited to my account but I do not see the amount reflecting in neither the mini statement nor my bank account.

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Sritik

Nov 10, 2021

This issue has been resolved & settled by HDFC bank. Thank you.

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I opened a new NRE bank account with HDFC in sept 2021. I have not received the welcome kit for the same. I have tried contacting the bank representative who helped me in opening the account but he is not responding to my message. I contacted support through mobile and email but they have not been able to provided any resolution for the same.

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aayushoj

Nov 20, 2021

I have tried contacting HDFC support through email. I have tried contacting my Relationship Manager. No one is responding to it on the email or phone. This is worst service I have ever received from any Indian Bank.

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Address: Fazilka, Punjab 152123, India

On 28-oct-2021 hdfc bank deducted my 1060/- rs. For no reason they called that it is some kind of charges in bank language they said (hab chgs inc gst apr-sep2021). I don't know what was that. But i really need my money back...

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I received a message for the unauthorised ACH debit mandate on my phone. Following is the text:

ACH Debit mandate registered for Rs. 10000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX37506 for Razorpay software pvt ltd with UMRN No.HDFCXXXXXXXXXXXX

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Sir I got unauthorized msg from razorpay software which i have not initiated the msg is ACH Debit mandate registered for Rs. 80000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX69911 for Razorpay software pvt ltd with UMRN No.HDFC[protected].

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Today i tried to withdraw 4000 from HDFC Atm. As it is having only hundred rupees notes, it said max withdrawl is 4000. But only 3500 came out from ATM. In my account 4000 has been debited. Please check and revert back my money.

FYI

ALERT:You've withdrawn Rs.4000 via Debit Card xx1727 at +KONDAPUR OATM on[protected]:19:32:55.Avl Bal Rs.61096.37.Not you?Call [protected].

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Address: Bank House Shivsagar Estate Dr Annie Besant Road Worli Mumbai 400018

Dear sir and madam,

i tooked HDFC two wheeler loan 2 years before and paid fully loan 1 month ago,

But ACH/ECS return charges pending,

me & my family facing lot's of financial problems now,
I'm unable to pay my ACH/ECS return charges,

really, i can't able to pay ACH/NACH return charges,

please waive-off my ACH/NACH return charges,

loan account no:[protected]

please help me to waive-off my ACH and NACH return charges,

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Nov 08, 2021

Updated by Dinesh22hr From the 2 years me and me family facing financial crisis,

please waive-off my ACH or NACH return charges,

why.denying my request everytime your hdfc support team,

please waive-off my ACH/NACH return charges and give me NOC,

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Amazon initiated refund but didn't received my money yet. Its been more than 15 days the refund process has started.
Please find the refund reference number as 74332741293129299883971
Please find the attached screenshots about order details.
Thank you.

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My cibil score is still low and I have foreclosed the loan and not settled the loan please correct the cibil problem.

Hareram singh
[protected]

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 10, 2021

Verified Support

Dear Customer,

At the outset, we would like to sincerely apologize for the inconvenience caused to you.

We are unable to investigate your case basis the information provided by you hence we request you to kindly share the below-mentioned details on [protected]@hdfcbank.com to enable us to assist you further.

1) Cibil Report.
2) Cibil Control number.
3) Your loan/credit card or account number which is reflected in cibil.

Alternatively, you can contact our customer care team on[protected] and they will be glad to assist you further.

-Anay
HDFC Bank Customer Assistance.

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HDFC Bank Shalimar Garden Sahibabad Ghaziabad, all 3 atm machines not working for last 24 hours. When asked with the security guard, he indicated, now it will be possible only tomorrow (Monday 8th nov). The situation was same last week, all atm doesn't have any cash and this is a regular practice.

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Address: udaipur

Hi Team,

I have purchased Iphone 12 on 2nd nov on no cost EMI, when when see the loan details under credit card section there are interest applied on loan amount, why interest applied on no cost emi option please clarify the same.
sample emi table attached for reference....

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I haven’t registered for any debit mandate why is this msg coming up can please get this issue resolved

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Dec 17, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: mohopada branch

I got a credit card offer on my hdfc net banking and i applied for it after that i got a application reference no. and it tells a it will process upto 7 working days and 4 days later when i track my application then it shows that my application is declined with no reason provided and i immediately visited the hdfc bank and they also not telling me what exactly happened. i got very disappointed with hdfc services

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Address: Bangalore

Hi HDFC Bank,
I want to know if due to some personal reason I need to leave organisation without serving notice period and in that case for 90 day payment what amount need to pay? It’s calculated based on basic salary or gross salary as per company/ labor law policy? Please confirm on the same.

Thanks,
Rajkumar

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Dear Team

Please reverse the money to
Our account as amount is credited to wrong account via UPI
UPI ID :[protected]
Amount : 13700
Date : 6 Nov 2021
Time : 11:40 PM

We request you to call on [protected]/[protected]

Deepak Sharma

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Ur transaction on HDFC Bank DEBIT/ATM Card ending 7514 for Rs. 346 has been credited/reversed by HOTEL SADANAND. on[protected]:23:49:31.

Still not reflected in to my account

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Address: New Delhi, Delhi

Dear Sir/ma’am

Last year I did settlement of my credit card .
Your employee Mr Mukesh Kumar send me the settlement details and I payed all the EMI’s .
But till now I did not get my NOC letter .
Now whenever I call for NOC THE SAME PERSON WHO DID SETTLEMENT OF MY CARD HE IS NOW FORCING ME TO GET ME NEW CARD OTHERWISE HE WILL CENCEL MY SETTLEMENT AND I HAVE TO REPAYMENTS ALL AMOUNT.
SO PLEASE LET ME KNOW WHAT IS YOUR BANK POLICY .
I HAVE TO TAKE NEW CARD OR YOUR BANK WILL GIVE ME NOC LETTER

YOUR Employee ( who call me)Contact No. [protected]

Mr Mukesh Kumar’s details
Email- mukesh.[protected]@hdfcbank.com
Mob. +[protected]

My settlement details

Alternate Account Number (AAN[protected]

Settlement Letter Number-[protected]

Please find all payment’s screenshots

Thanks & Regards
MD RAZA
[protected]

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 182

ACH Debit mandate

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Got a ACH Debit mandate msg for 10000 but information on what

Credit Card Offus Emi amount deducted

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Amount not reflecting in my account

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Welcome kit not delivered

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Deduction of money

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Unauthorised ACH Debit mandate approved from the account

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Regarding ADH Mandate registration

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ATM withdrawal

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ACH/ECS bounces charges waived off related

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Refund initiated but not received amount

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My loan no 116852011 has been foreclosed and noc and closure letter provided.

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ATM

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Why Interest applied on no cost emi

ACH mandate message received

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In regarding with credit card declined

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Notice period payment details

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Amount transferred to wrong account via UPI

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Amount not reversed in to my account

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I did not get my NOC letter

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