HDFC Bank Complaints &amp; Reviews

Address: 1-160, thondawada, chandragiri mandal, tirupati, Chandragiri

Hi Team,

I am suddenly unable to use my debit card and unable to make any payments using my HDFC account since past two weeks. I have visited my nearest branch and explained the issue and you won't believe that even the workers in hdfc doesn't understand why my account was suddenly blocked. It's been few weeks and there is no update from the team. They said they have sent an email and are waiting for the response on the same. I have a credit card bill to be paid in 2 days and can't make any payments because of this issue. Worst service I have ever experienced. If I don't pay the credit bill on time, I will be subjected to pay the interest. Does this make any sense, beaches of hdfc fault I have to pay interest to them.

Can someone please look into it and provide me a resolution asap?

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 6, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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I am getting too many calls from HDFC credit card section.
We told them not to call but too much call getting from the below mobile numbers.

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

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Address: Coimbatore, Saibaba colony

Frequent calls from the below mobile numbers to sell the HDFC credit cards.
They put our mobile number in server and repeatly it connect the calls. We asked them to remove my number from server but they didn' do the same.
We are getting too many calls
The below are the mobile numbers callled me more frequently.

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 6, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the caller details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Deduction of 177 rupees twice in one month from my bank account without my knowledge.

31 Oct 2023
Debited -177.00
3RD PARTY CASH TXN INC GST 111023-MIR[protected]
Ref Num: MIR[protected]

06 Oct 2023
Debited -177.00
3RD PARTY CASH TXN INC GST 040923-MIR[protected]
Ref Num: MIR[protected]

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Address: Madurai

Ad hoc statement charges ₹118 deduct from my account.
Without information dated on 31/10/2023
When I reach to branch regarding, they can't provide proper solution as well as customer care told same answer.

Savings Account No.: [protected], MADURAI - ANNA NAGAR

NAME - NAGARJUN M

Cheque/Ref. No. - MIR[protected]

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I brought a product from flipkart through emi and i was supposed to be charged ₹ 9498 but was charged ₹ 10022 and this amount was charged separately ₹9186.62 & ₹835.85 i am providing the the transaction id below pls help to sort this out. MER EMI INT NBR:01, [protected] (Ref# 09999999981026001177026)...

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I had a HDFC credit card earlier and did not receive one of the bill. Due to this, the card balance remained outstanding and heavy charges were levied. Eventually this was settled with HDFC bank by payment of dues. I have not received NOC for the same and this is affecting my CIBIL as well. I need the NOC and details rectified in my CIBIL as CLOSED.

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 31, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your credit card number for us to help you with the solution.

-Priya, Service Manager
HDFC Bank Customer Assistance

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Address: vpo kaserwa kalan distt shamli pin code 247776

My-account-in-HDFC-Bank-is-showing-There-is-a-low-severity-memo-presented-in-the...⇄

pls solve this problam

Oct 28, 2023

Complaint marked as Resolved

my-account-in-HDFC-Bank-is-showing-There-is-a-low-severity-memo-presented-in-the-debit-account. pls solve this problam

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I had made my HDFC Bank credit card outstanding amount payment through HDFC online payment portal. While making the payment i ahd opted for GPAY and have made the payment through it. The amount was deducted from my Primary Axis Bank Savings Bank account immediately. But even after 24 hrs of the transaction the same is not reflected as adjustment in the HDFC Credit card account.

My HDFC Bank Millennia VISA Credit Card No. is...

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I was victim of a cyber fraud of amount Rs. 73500 done from my HDFC Bank A/C, I immediately reported to the bank and also raised a complaint on cyber cell as well as FIR. I also submitted CDF form online. After that I have been constantly following up with the bank but zero response. They did temporary credit of the amount but it was reverted. I have been a loyal HDFC Bank customer for half a decade now. I have been requesting them repeatedly for resolving my incident, but have got no response. Out of goodwill and for the retention of a long term customer, I request you to kindly look into the matter immediately and escalate it for compensation from fraud insurance.
Thanks
[protected]@gmail.com

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 31, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Address: Saharanpur

My account has been enabled with no debit without my consent. I want this to be enabled as soon as possible. I am unable to do any transactions since 6 months. Unable to get any resolution as well.

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Address: SN 60/7/1A/3, Ground & Mezzanine Floor Vadgaon Budruk, Haveli, Dhayari, Pune, Maharashtra 411041, India

HDFC Bank — Savings account blocked from transactions | Unable to perform Debit/Credit

Address: HDFC BANK LTD SN 60/7/1A/3, Ground & Mezzanine Floor Vadgaon Budruk, Haveli, Dhayari, Pune, Maharashtra 411041, India

I had applied for an address change for my savings account, but failed to collect the address intimation letter, as I was not present at the address. Due to this the bank has locked my account. Also,...

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I have been facing this issue with my relationship manager from HDFC - Pooja. She is highly unprofessional and unresponsive to the calls.

Whenever I try to call her, his number is always busy or not reachable. I am literally fed up with him.

My previous RM was genuinely helpful and solution oriented and look at this girl, doesn't really care what her client's expect out of her.

I tried calling her for one week straight, with no luck. She never called back.
Such a disgusting girl!

I am highly disappointed with her and just because of her I don't mind switching my account to any other bank.

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 31, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Address: Udaipur, Rajasthan

Sir
I had done the agent code from HDFC Life, which has been generated for about a month now.
I want to turn off this code. When I contacted the branch manager for this, he is refusing to give NOC. I also spoke to him personally in this regard. So they tell you that IRDA has given you the license, so you should contact them only. We will not give you NOC.
HDFC DO Name is -- Lalit Singh Mob. [protected]
I want agent NOC from Company but they are not support me.
My HDFC life Agent Code is[protected]

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Address: A-1503 MAHINDRA ASHVITA KUKKATPALLY HOUSING BOARD COLONY KUKKATPALLY .

I have an HDFC account in KPHP branch Hyderabad kukkatpally. and there is no proper service nor any team member is taking any responsibility regarding ekyc for my account . Really pathetic team.

I[censored] ask any team member they behave as if they are asked to work. plus Branch manager is only looking for investments nothing else . he doesnt take any responsibility regarding anything ..

pathetic branch to have an accoun.

ACCOUNT DETAILS [protected]
CUSTOMER ID 54363222.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 31, 2023

Verified Support

Dear Customer,

We sincerely regret the inconvenience. We understand that our branch official has contacted you & assisted with regards to raised concern.

-Ajay, Service Manager
HDFC Bank Customer Assistance

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Hi team,

I ordered one laptop in Flipkart via hdfc credit card nocost emi,

I found another good offer from another product so i cancelled the order. After same day
amount is credited to my credit card,

But bank side Nocost emi loan is not closed, i thought it will close automatically while cancelling the order.

Then i went to hdfc mycards and apply the pre closure,

Now i need to pay intrest amount 4066 for laptop didn't buy.

Please help me out
Name: Muthu kumar

Thanks

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Address: Aligarh

I applied for hdfc credit card and kyc or verification done and hdfc excutive i.e. name is Pushpendra Kumar came for verification after verification asked me for chai or pani and given it.After one week hdfc call me say that aapne customer verification ke liye maana kiya tha and application declined.jabke mera verification hoga gaya tha or given some money for that.what i should i do? Taken some action.

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 24, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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HDFC Team,
I am being charged every month Intl Pos charges, even months after being in India.

For every transaction there must be which Intl Pos it is being charged on ?

Please refer the screenshot and advise why they are charged without my consent. There must be sms alerts even for such transactions and immediately without delay.

Banks should not make the customer Bankrupt.
br...

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