Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
Resolved
18415
Unresolved
14457
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 18

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Capita
Sep 19, 2023
Sep 21, 2023
This thread was updated on Sep 21, 2023
Report
Copy

Hi,

This is in reference to the transaction made into my account without intimating me by HDFC bank.

An amount of Rs 885 has been debited for the month of AUG 2023 from my salary account, mentioning about 'DEPOSITORY CHARGES AUG 2023' with regard to my demat account Which I have never used this account.

When the account was opened, I was told that it would be absolutely free. This is clear exploitation of customers.

Can anyone help me to refund my Rs 885

Please help and give me an update.

Thanks
Vikrant Tiwari
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with details of the charges for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Suresh kumar 121
    from Domariaganj, Uttar Pradesh
    Sep 18, 2023
    Sep 21, 2023
    This thread was updated on Sep 21, 2023
    Report
    Copy

    Address: Domariyaganj UTTAR Pradesh

    Mere account se 118 Rupye bina bataye cut kar liye gaye hain
    Jo ki galat cut hua hai us galti ko check kare aur mera cut hua paisa mere account me deposit karaye Jaye
    Ac :- [protected]
    Name :- Suresh Kumar
    Mob:- [protected]
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with details of the charges for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      jobangill50
      from Amritsar, Punjab
      Sep 18, 2023
      Sep 21, 2023
      This thread was updated on Sep 21, 2023
      Report
      Copy

      I am Jobanpreet Singh, having account no 5807, my account is debited 641 Rs. twice in a day. What is the reason of this transaction. Please find the attached document for more detail.
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Venkat466
        from Tirupati, Andhra Pradesh
        Sep 18, 2023
        Sep 19, 2023
        This thread was updated on Sep 19, 2023
        Report
        Copy

        Address: Andhrapradesh

        Hi Team

        An amount of 2, 301/- debited from my account as INTER BRN CASH CHG INCL with reference number: MIR[protected]

        Please clarift.
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Srikanthv94
          Sep 18, 2023
          Sep 19, 2023
          This thread was updated on Sep 19, 2023
          Report
          Copy

          Recently I purchased a mattress worth 26597 on sept 4 th 2023 and they credit the amount on sept 9th and convert it into offus EMI without my knowledge.

          Purchase date: 04/09/2023
          AGGREGATOR EMI - OFFUS Date: 09/09/2023)
          They cut 3 times as below:
          Offus emi init nbr 04 --225 rupees
          Offus emi prin nb 01--8837
          Offus emi prin nb --5564
          Please resolve it as soon as possible.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with transaction details and last four digits of your credit card number for us to help you with the solution.

          -Priya, Service Manager
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sid4321
            from New Delhi, Delhi
            Sep 18, 2023
            Sep 19, 2023
            This thread was updated on Sep 19, 2023
            Report
            Copy

            I had a refund to be credited into the account, it was with HDFC Bank, MasterCard credit card, the ARN was generated by the business "Freddie's cake shop" based out of the UK 85383903213000008713303, this refund has not yet been credited it has been over a month, the business shared the refund details and arn on the 2nd of August 2023
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

            -Priya, Service Manager
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nirmalraj Samraj
              from Chennai, Tamil Nadu
              Sep 18, 2023
              Sep 19, 2023
              This thread was updated on Sep 19, 2023
              Report
              Copy

              Bank added the some unknown charges to my credit card bill which needs to be removed.

              Got more than 1 smart emi charges added
              Charged in name of OFFUS EMIPRIN NB with amount 9752
              And so many CGST & SGST charges

              Added all the screenshots here.
              +3 photos
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges and the last four digits of your credit card number for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Misled by HDFClife
                Sep 18, 2023
                Resolved
                Report
                Copy
                Resolved

                Address: was in Bandra West

                Why hasn't HDFC LIFE resolved their creation of fraudulent documents? On 23rd June 2023, I initially submitted evidence of fraudulent documents in creating a policy account of my wife who was given a policy account #18482269. and had the audacity of marking it as resolved on a follow up complaint. I request the forum to review this case.
                Sep 27, 2023
                Complaint marked as Resolved 
                To date there has been no response in resolving the fraudulent policy account #18482269 initiated by HDFC Life. It is over 3 months to my initial complaints. My complaint was sent on the 23rd June 2023. Please give me a date when the hearing is to be held.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Priyanka3899
                  Sep 17, 2023
                  Sep 19, 2023
                  This thread was updated on Sep 19, 2023
                  Report
                  Copy

                  I have salary account with HDFC. I started SIP mutual funds in Gorww App using auto-pay option. Due to insufficient balance the SIP not deducted but i have been charged ach debit return charges Rs 531 every month from April 2023 to September 2023. It was not informed before even i didnt get any deduction SMS from bank.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Prashant Bezwada
                    Sep 17, 2023
                    Sep 17, 2023
                    This thread was updated on Sep 17, 2023
                    Resolved
                    Report
                    Copy
                    Resolved

                    I am not receiving OTP through SMS on my US mobile and have been unable to access my account.
                    Sep 17, 2023
                    Complaint marked as Resolved 
                    My issue has not yet been resolved and strange that my complaint has been marked as resolved.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Issue has not yet been resolved. Haven't yet received any response from the Bank. Is it just for logistics that the HDFC bank is marking the complaint as resolved ?
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Prashant Bezwada
                      Sep 17, 2023
                      Report
                      Copy

                      I am not receiving OTP on my US mobile, complained multiple times but the issue is not yet resolved. Would be happy to close my account and transfer all my balance amount if this cant be resolved, Its been almost two years since I am unable to access my account.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Aas143
                        Sep 17, 2023
                        Sep 19, 2023
                        This thread was updated on Sep 19, 2023
                        Report
                        Copy

                        Debit Card Annual Charge July 2023 ( Rs 590 ) charge has been deducted from my account but as per bank policy no ATM annual charge in salary account should my money be refunded.Otherwise I will get my account permanently closed and I will never open an account in Hdfc .
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Aas143
                          Sep 17, 2023
                          Sep 19, 2023
                          This thread was updated on Sep 19, 2023
                          Report
                          Copy

                          Debit Card Annual Charge July 2023 ( Rs 590 ) charge has been deducted from my account but as per bank policy not no ATM annual charge in salary account should my money be refunded.Otherwise I will get my account permanently closed and I will never open an account in Hdfc .
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
                          Aas143's [Complaint's author] reply, Sep 21, 2023
                          Hi Anay,

                          Please find docket number 303799789
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ashitosh Shinde
                            Sep 17, 2023
                            Sep 19, 2023
                            This thread was updated on Sep 19, 2023
                            Report
                            Copy

                            I have a salary account with @hdfc Bank. I had taken loan from online app, due to some issues I was not able to pay and they triggered auto payment. bank has deducted 600+ multiple time within 40 minutes total around 16k which were putted on hold by bank only. when I had received my salary I only got 4k. how would we survive.

                            I have contacted customer care and they told me that this amount is deducted because of payment bounce.

                            I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                            Hdfc bank has to return this money.

                            Please help me resolve this.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
                            Ashitosh Shinde's [Complaint's author] reply, Sep 19, 2023
                            reference number shows protected not able to view
                            Ashitosh Shinde's [Complaint's author] reply, Sep 19, 2023
                            reference number shows protected not able to view, what should i do
                            Ashitosh Shinde's [Complaint's author] reply, Sep 19, 2023
                            I raised a case on [email protected] you can refer case ID : 293973965
                            Ashitosh Shinde's [Complaint's author] reply, Sep 19, 2023
                            Ignore above, correct case ID is : 293973964
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Aarti Devi
                              Sep 16, 2023
                              Report
                              Copy

                              HDFC life sector missing believe job's candidate . Interview lene wala person ka bat Aisa ki na chahte hue bi candidate na kar aise organisation not a saved in women
                              . Interview person ne aise bat bole ki jo other organisation added hai uske sath uska related ka believe kaise hai.
                              (HDFC life sector not a saved zone in women )
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                U
                                Ullasa HS
                                Sep 15, 2023
                                Report
                                Copy

                                I had purchased a MutualFund worth Rs.2K from HDFC bank around 8 years ago[protected] and withdrew it immediately, from that day every quarter they are deducting Rs.300, I tried to reach out customer times more than 20 times using every channel, they never responded properly and they dont even have a solution to close it. For investing 2K I paid around 20K as charges. Also bank deducts money exactly when I have zero balance and take double charges from me. Just to close one account they want to goto another city and gave a written letter, its not at all fair business.
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  VINAY.saini1243
                                  from Panipat, Haryana
                                  Sep 15, 2023
                                  Sep 18, 2023
                                  This thread was updated on Sep 18, 2023
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Negative balance in my account

                                  Address: Sector-11 Huda Address SCO 50 HUDA, Sector 11 Panipat - 132103 Landmark Near Aujha Sweets

                                  To provide some context, I initially opened this account before commencing my college studies. However, once I started my college education, my family began sending me funds to my SBI account, which became my primary account. Consequently, I was not actively monitoring my HDFC account.

                                  To my dismay, I recently discovered that my HDFC account, which I assumed to be inactive, now reflects a negative balance of -₹554. This discovery...
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  P
                                  Piyushdev
                                  from Kolkata, West Bengal
                                  Sep 14, 2023
                                  Sep 18, 2023
                                  This thread was updated on Sep 18, 2023
                                  Report
                                  Copy

                                  Sir my name is Pijush Chakraborty the account holder of HDFC bank, sir the money was debited of around 1400₹ from April to June regarding amb charges, Sir, I failed to maintain the balance in my account because I am a college student and this charges is not told to me in the opening of an account, because at the opening of the account, I told the person to open a zero balance account so it will be favourable for me to maintain the account but this account is unknown to me and I also don't get any notification regarding this AMB charges .I am attaching the screenshot of the statement of the debited balance of amb charges
                                  So sir, I am requesting you to have a look into this problem and I will assure you this it will never happen again in future. I am requesting the refund this time because I am liable for the compensation.

                                  Account Name:- Pijush Chakraborty
                                  Account Number:-[protected]
                                  IFsc Code:-HDFC0000219
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    Ganesh1090
                                    from Thoothukudi, Tamil Nadu
                                    Sep 14, 2023
                                    Sep 18, 2023
                                    This thread was updated on Sep 18, 2023
                                    Report
                                    Copy

                                    Would like to kindly request your consideration in clearing the penalty that as been imposed on my account due to the insufficient minimum balance. understand the terms and conditions of my account and acknowledge my sponsibility for not meeting the requirement.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                                    -Anay, Service Manager
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Naman Sheth
                                      Sep 14, 2023
                                      Sep 18, 2023
                                      This thread was updated on Sep 18, 2023
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I had ordered the spykar bag online. The money are already deducted from my account of Rs. 588.82. I have doest get any email of confirmation and tracking id. The order ID is HDC051768. Why hdfc netbanking are ridiculous offer at there website. Yet I didn't recive my order nor order details.
                                      +1 photos
                                      Sep 21, 2023
                                      Complaint marked as Resolved 
                                      After complain I received bag within 8 days
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay, Service Manager
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit