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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 18

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P
Praveen chanty
from Eluru, Andhra Pradesh
Oct 13, 2023
Oct 16, 2023
This thread was updated on Oct 16, 2023
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Address: Eluru, Andhrapradesh

It is looting customers money in different types of new ways i have upgraded my debit on july month while i am upgrading the card i called and talk to hdfc customer care associative he told to me that there is no joining and issuing fee for hdfc debit cards and also o checked i tha app also it shows that the issue fee is NONE, you can check in the attachment . And For my old card i paid my anuual fee in the month of april
Now, issue for my upgraded card is charged clearly in the statement it shows that debit card issue fee after the charges are debited i called and talked to customer care associate now he is telling that there is an issue fee for your new debit card and telling it is advance anual fee for your new debit card, how you can charge anual fee in advance and why it does not shows in statement that anual fee charges, it is clearly showing that issue fee for debit card is none, please refund my money as soon as possible
+2 photos
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    Afffree
    Oct 13, 2023
    Oct 17, 2023
    This thread was updated on Oct 17, 2023
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    From last month money is getting deducted from my salary account of hdfc under the name of ach debit return charges even though there is no ongoing loan going on. I tried to connect with customer care from last month but hdfc is providing me pathetic service very disappointed
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      Paraskapoor86
      Oct 11, 2023
      Oct 12, 2023
      This thread was updated on Oct 12, 2023
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      ISAQMC charges

      Dear team,

      I have an account [protected] nd [protected] with HDFC BANK. Today i noticed that on a quarterly basis deductions have been made under the head "ISAQMC". I read around and found that this is being done for having the mutual funds buying and selling via net banking.

      I do not recollect consenting to these quarterly deductions. Kindly stop deducting the same and reverse the charges made on the...
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      S
      Syrine
      Oct 11, 2023
      Oct 11, 2023
      This thread was updated on Oct 11, 2023
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      Fees payment not yet credited to the KV union bank account, through Hdfc QR code shown in the website a. So I paid through union bank directly .
      Kindly refund my amount asap.
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        Syrine
        Oct 11, 2023
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        Hi I paid my child school fees through Hdfc QR code shown in union bank kv fees payment site . But not yet credited to the account. So that I paid through union bank directly. Kindly verify and refund my amount asap.
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          Kushal775
          Oct 11, 2023
          Oct 12, 2023
          This thread was updated on Oct 12, 2023
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          My account is blocked for transactions since 25 days due to updation of change in address.

          I have applied e-age form at Vashi, Satra Plaza branch on 20th of September, 2023 i.e., 20 days back.

          After application, the verification had been done 2 times at my present address but still the account remains blocked for transactions & the address is not yet updated.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            S
            Oct 10, 2023
            Oct 12, 2023
            This thread was updated on Oct 12, 2023
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            Respected Sir,

            My name is Sumeksh and I lost my job in the month of April this year and still I tried to pay my emi's till the month of August. Since October 2022 I have been putting all my salary towards emi's which were put on me by an ex-employee who conned me of ₹5, 75, 000/- and fled away leaving multiple loans under my name. I have been dealing with huge depression as I have never ever in my life taken a loan.
            Now I recently got a job in Gurgaon where I am undergoing the training phase. My only request to you is to kindly allow me a couple of months to repay the whole loan amount as there are a only 3 emi's left of ₹5499/- each.
            Sir I have to take care of my old and ailing parents too as they are both diabetic and dealing with multiple diseases. Therefore I request you on humanitarian grounds to kindly accept my request and allow me a couple of months time to repay the whole loan amount with interest and other charges.
            Thanking You
            Yours Faithfully
            Sumeksh Bajaj
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              S
              Shubham Laxman Chinchkar
              Oct 9, 2023
              Oct 12, 2023
              This thread was updated on Oct 12, 2023
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              Address: Andheri, Mumbai

              Have bought my iphone14 with hdfc bank debit card on 21/05/2023 in iVenus Mumbai. As mentioned by hdfc bank (To receive cashback of 4000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in iVenus, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                D
                Divz1805
                from Delhi, Delhi
                Oct 9, 2023
                Oct 12, 2023
                This thread was updated on Oct 12, 2023
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                Hii
                Hdfc has deducted rs 2502 rs from my bank account as amb charges. This amount is huge for me as i am a student. Kindly reverse my amount. I need my amount back. And neither they informed me about the same nor i receive any text regarding this.
                Please i am requesting as i am a student, i can't afford to loose this amount.
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  M
                  Manish7352
                  from Sakti, Chhattisgarh
                  Oct 9, 2023
                  Oct 12, 2023
                  This thread was updated on Oct 12, 2023
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                  Why inter-brn tax chg & brn cash txn chgs has been levied?
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
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                    Affu1405
                    Oct 8, 2023
                    Oct 9, 2023
                    This thread was updated on Oct 9, 2023
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                    Address: Candolim Goa

                    I had complaint about my bank balance is being cut. And I had complaint again & again but I had not received any main or msg from the concern person. I need a reply as soon as possible otherwise I have to take a leagal action for this (Branch Name- Candolim goa)
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
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                      R
                      Razin Shah
                      from Pune, Maharashtra
                      Oct 6, 2023
                      Oct 9, 2023
                      This thread was updated on Oct 9, 2023
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                      Address: Dattwadi,Akurdi-411035
                      Website: Hdfc bank

                      I have salary account and bank debited ACH Return Charges from my account before my emi date.Please refund my amount Asap.
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        V
                        vamcyy
                        from Vellore, Tamil Nadu
                        Oct 6, 2023
                        Oct 9, 2023
                        This thread was updated on Oct 9, 2023
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                        Address: B5, Part B Crosslane, MIDC, Marol, Andheri (East), Mumbai - 400 093

                        Amount 29.5 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          Affu1405
                          Oct 5, 2023
                          Oct 9, 2023
                          This thread was updated on Oct 9, 2023
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                          Previous day I was not use to keep Bal in my account but they used to charge for this 600 rs every month saying that not maintained the bal etc. Then I started doing transactions plus I used to keep Bal in my account but then still they cut the money but this time 5000 . Seriously. It's a huge amount for a middle class person. I need to know what charges is this which u people take or I need my money back . I want an answer.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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                            avinash Yerumalli
                            Oct 5, 2023
                            Oct 9, 2023
                            This thread was updated on Oct 9, 2023
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                            My credit card number ending with 8075 customer id 68850745 has been suspended with out any notice during covid time. I have cleared all the dues with in 2 months once we recovered from covid. After clearing the dues I requested hdfc to close the card. Now it’s been more than one and half year that I requested for closure and paid the dues. Due to suspension of the card i am unable to get any card or loan from hdfc bank. Kindly remove the mark if any which is blocking to get a new card or loan from hdfc. I would like to continue the relation with hdfc. Kindly do the needful
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We observe that we have already responded to your mail id on October 09, 2023. For further clarification, we request you to revert to us to the mentioned email to enable us to review further. The reference number for this interaction is[protected].

                            -Vinay, Service Manager
                            HDFC Bank Customer Assistance
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                              Pratiksha Kamble
                              from Hyderabad, Andhra Pradesh
                              Oct 5, 2023
                              Oct 9, 2023
                              This thread was updated on Oct 9, 2023
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                              I am being charged with ach debit charges from past 6 months
                              My hdfc salary account goes on hold and balance goes negative and the next time my salary credits they will deduct again
                              Yesterday 04/10/2023 there were more then 30 debit transactions and they deducted 25000 from my account
                              I am in total mess I have lost total of 64000 until now and this is going in loops
                              I have called the bank several times and nothing changes please help me
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                AnuraggTomar
                                Oct 5, 2023
                                Oct 9, 2023
                                This thread was updated on Oct 9, 2023
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                                Hello, i am having issue in the credit card portal of my net banking it is showing that :- YOUR REQUEST CANNOT BE PROCESSED TEMPORARILY. WE REGRET THE INCONVENIENCE CAUSED
                                Kindly, go through the issue as soon as possible. My mail id is [protected]@gmail.com and contact no. is [protected]
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
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                                  Kishor405
                                  Oct 4, 2023
                                  Oct 9, 2023
                                  This thread was updated on Oct 9, 2023
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                                  Hello when i'm trying to login to my credit card portal it's saying the following:- your request cannot be processed temporarily. We regret the inconvenience caused.
                                  I can't access online portal nor i can get in touch with the contacts number give by bank.
                                  Can you please look into this as soon as possible.
                                  My email id is [protected]@gmail.com
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
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                                    D
                                    Dev Gaurkhede
                                    Oct 4, 2023
                                    Oct 5, 2023
                                    This thread was updated on Oct 5, 2023
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                                    Hi,

                                    I just found out that an amount of more than rs-900 was deducted from my account as of today. I haven't done any foreign or international transactions whatsoever.

                                    And what's with the insane deduction?! As i searched online, i see people with just 40 or 50 ₹ issues, but this is staright up 900+₹!

                                    Ref. No. MIR[protected]. .DC INTL POS TXN MARKUP+ST[protected]MIR[protected]

                                    Here are my account details:
                                    Account no: [protected]
                                    Name: Dev Gaurkhede
                                    Bank: hdfc bank ltd
                                    Ifsc code: hdfc0003660

                                    And my no. Is: [protected]

                                    Please reply fast.

                                    Thanks
                                    Dev
                                    +1 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay, Service Manager
                                    HDFC Bank Customer Assistance
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                                      D
                                      dasayon
                                      from Bengaluru, Karnataka
                                      Oct 3, 2023
                                      Oct 6, 2023
                                      This thread was updated on Oct 6, 2023
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                                      Resolved

                                      I was victim of a cyber fraud of amount 97, 325 done from my HDFC Bank A/C, I immediately reported to the bank and also raised a complaint on cyber cell as well as FIR. I also submitted CDF form online. After that I have been constantly following up with the bank but zero response. They did temporary credit of the amount but it was reverted. I have been a loyal HDFC Bank customer for half a decade now and using Imperia customer service and Diners Black for years. I have been requesting them repeatedly for resolving my incident, but have got no response. Out of goodwill and for the retention of a long term customer, I request you to kindly look into the matter immediately and escalate it for compensation from fraud insurance
                                      Oct 12, 2023
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We sincerely regret the inconvenience. We are looking into your concern via interaction
                                      id 33147518 and will revert to your registered email id on or before October 12, 2023. We appreciate your cooperation and patience in the interim.

                                      -Anay, Service Manager
                                      HDFC Bank Customer Assistance
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