HDFC Bank Complaints & Reviews

Last five years I am using HDFC account till date but yesterday when I open my net banking and checked the balance it shows negative. I was shocked to see that form 4th april 2023 onwards they were deducting Rs. 590 to Rs. 690 and they mention the reason "ACH Debit Return Charges" on daily basis to till date.
Even Though I am not having any loans in any bank i was deducted this month and my account details are as follows;

Account No - [protected]
Branch - ITC Centre, Chennai

I have visited the home branch and given a return complaints regarding the above issues. But the response and feedback provided by them is not satisfactory.

Please take immediate action against the issue and reimburse my money which was deducted wrongly and do the needful at the earliest.

On 21/09/2023, I transferred 100000/- from my HDFC account ([protected]) to Kotak Mahindra account([protected]) through IMPS Fund transfer, money was debited from my account but not credited(deposited) in beneficiary account. When I check the status of IMPS transaction it's says the Processor Down. I need my money back immediately . So please deposit my money back in HDFC or deposit in Kotak Mahindra (beneficiary). Its been T+3 days but still money is not credited back. Really disappointing service

Transaction Reference Number :[protected]

Please find my incident, you will be able to observe that how poorly customers are getting treated by one of leading private bank in India.

Being a customer since 2002, I am associated with HDFC from my Hutch/Vodafone days. Yes, it's fact that I am no more with Corporate but if you arrange to validate my account and credit card payment history, will find that I was never be default in making timely payment.

Secondly, I have opted to migrate my Home Loan from ICICI to HDFC that is after discussing with my RM (Ms Shilpi) and she has assigned to the respective loan department in Mumbai, which is my current home and work location.

During the loan paperwork, no one informed me that the processing fees is nonrefundable and ever there are possibility of loan request rejection!!

I have incorrectly charged Rs 1770/- and management not even bother think of customer prospective instead of pushing the complaint to the complaint handling team and got reply over call that to collect the amount from the outsourced load selling person!!!

I presume HDFC is making money by not sharing the right path to the customer and harassing by that dirty manner!

Why there is no transparency in communication? Is it not dishonesty to the customer?

Hdfc bank is doing something atleast a bank should never do.
Breaking the trust of its costumers.

First of all the bank lied to me that the demat account will be free and then after
an year, without me even activating that demat account they deducted 885 Rs in the name of Depository charges from my Savings account.That too without my consent.This was in the year 2022, ie last year.
As anyone will do I rushed to the bank to confront them about this misdeed.They lied to me that I was told the money will be deducted after a year.I denied and asked for the refund and closure of that demat account.
They asked me to write two applications regarding refund and closure and I did.
I was patiently waiting that one day my money will get refunded but guess what fast forward this year they again deducted money from my account for depository charges of next year.
What the hell I am supposed to do after giving them in writing to close the demat and application for refund?
They are still not closing my account and giving me my refund.
They are againg deducting my money.

I mean Banks should be trusted for our money and these people are doing ### like this.
This is completely unacceptable.
I NEED MY MONEY BACK AS SOON AS POSSIBLE.😩

I am Nisar Ismail Boat and I have opened my account of August, 08, 2023, and didn't transact for even once and unable to even withdraw a single penny! The moment I log in my net banking and try to transfer money to my father's account it says, "Sorry! We have temporarily restricted this transaction. Please note that if you are able to withdraw/add money to your A/c. successfully, then the restriction is on the Beneficiary A/c. to receive...

I was the customer of HDFC Bank since[protected], I was some outstanding on my Loan accounts. Due to the same my accounts was blocked, later i requested to concerns for repayment of outstanding several times through mail and telephonic, personally visited to branch also. But no solution came out till now. I want to settle/clear my outstanding in a good manner. Please provide a right solution and contact number of the concern.

Name- VINIT KUMAR
Cont:- [protected]

Mail on 10.09.2021

Dear Concern,

I Vinit Kumar came to know recently that a credit card no. [protected] is showing in my cibil with some outstanding amount, which impacts my cibil very badly. I visited my nearest HDFC branch at Shamli (U.P) but nobody gave me a right solution to resolve this issue. As per my best knowledge I never borrow any credit card on my PAN no. from any of the banks.
I request you to please look into this matter and resolve the same. My details are as under.

PAN NO. BDOPK0258A
CONTACT NO. [protected]
NAME. VINIT KUMAR
ADDRESS. AMIRI PHARMA GALI NO 10 RAIL PAR SHAMLI UP 247776

Thanks & Regard

VinIt Kumar
+91-[protected]

Mail on 23.10.2017

Hi,

I would like to inform you and need your valuable time to resolve the issue as I am facing since last 10 months.

I am a customer of HDFC Bank from last 10 years and had a good transaction with bank, but now I am totally disappointed with the services and charges which was applicable in my statements and accounts. Due to this I am not able to do a single transaction in HDFC bank account.
I have an account no. [protected] in Shamli branch and a Credit Card i.e. [protected] from last 7-8 years. As per history sheet all the EMI’s paid on time but due to major accident before few months, there was some delay on my EMI’s. After that bank holds my account and maintain my balance in negative. We tried several times on phone banking to continue my both the accounts so that we can pay my Emi’s through net banking and maintain my accounts also for future transactions, but nobody helped me out to resolve the issue. I am facing problem to paid my Emi in cash for personal loan A/C no. 3640399 to HDFC representative and after that we are facing the bouncing charges with reflect in my account also.

As similar the total amount reflect in my credit card a/c i.e. Rs. 105666.00, and the finance charges is also reflect in my account. I paid regular Emi’s from last few months as before, so why we are paying these financial charges.

Sir, my humble request to you please regularize my both the accounts so that we can transfer my Emi’s direct from my account and use your services in future. Otherwise it will be more difficult to me to paid such kind of financial charges in future.

Looking forward for your kind attention and early response so that we can avoid any unsound step in future.

HDFC BANK SAVING A/C- [protected]
HDFC BANK C.CARD NO- [protected]


Regards
Vineet Kumar

My employee ID N19021 my last working date is 31 august 2023 but till not receive my FNF .
WHEN I AM TRIYING TO CALL HR THEY ARE NOT RESPONDING

HDFC has levied a depository of INR 855.00 for below account no. :

DEPOSITORY CHARGES AUG23 (A/C NO :[protected]

Previously in March / April 2023 also, similar charges were deducted from salary account.
Initially, they have added this demat account as free and now they are charging without any intimation. This is not acceptable.
I have never used this account nor want to use this account.
Need immediate refund of all depository charges levied till now for above account.

Hi,

I have done a neft transaction on 20 sep from HDFC Bank to idfc bank account. Still that amount is not credited to the beneficiary account. I have raised the complaint for that too. They are not responding well

Complain no: 32504662

I have attached the proof of transaction for your reference.

Can you help me in this
Reference Number : N[protected]

Since last one month I have gone 25-30 times to HDFC Bank ( Branch at teen batti chauraha, Ujjain). There was a fraud transaction that took place via my account. So I had blocked my account and card online. Till today I'm not able to reactivate the account. Sometimes the system is not working. Yesterday the biometric was not working. Today I reached the bank at 10:10. The concerned staff was busy talking with her colleagues. After 5 minutes when she realised I suppose that she should attend me, she gave me the biometric to put my finger. After that she said to wait for 5 minutes and the entire staff members at the bank went for breakfast. I had to still wait for more 10 minutes. Why don't the bank keep their starting time at 11 am.

I recently got a deduction in my account of 6223.63 as ".DC INTL POS TXN MARKUP+ST". According to the rules this much deduction will happen only if i made an international transaction of more than 1.5 lacks. which i never did!! I want my refund or a proper justification why and how such amount was deducted from my account. HDFC is scamming its customers like these kind of transactions.

The hdfc bank has put a hold on my funds of rupees 1769.45 as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: HDFC0001765
Branch: MOGAPPAIR - WEST
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

My name is Shahzad Ahmad and bank account number is [protected]. There were four fraud transaction happened in my account on 4/9/2023 and 5/9/2023. As soon as I checked the online bank statement on 5/9/2023, I called bank customer service and raised the complaint, complaint number is MUMP[protected] and also I complained it to National Cyber Security. I am using your services since long time and did not face this type of challenge. Kindly help me in this as customer service told me that complaint has been closed. I am not happy with cuatomer service as this is the first time I have felt that you do not care for customer. When last time I talked with customer supervisor, he forgot to mute the call and said to his collegue that nothing will be happened.

Dear Team,
Received this message from HDFC Bank on dated 07 September 2023
Attention: ACH(Auto Pay) of Rs. 6250.00 from HDFC Bank A/c XX1102 for NDX P2P Private Limited/1702955 failed due to insufficient funds. ACH return charges apply.
whereas bank message me EMI failed due to insufficient fund.

Today I'm received a message from LiquiLoans

Dear VIKRAM KUMAR SHARMA
Thank you for choosing...

I am not receiving OTP on my US mobile, complained multiple times but the issue is not yet resolved. Would be happy to close my account and transfer all my balance amount if this cant be resolved, Its been almost two years since I am unable to access my account.
I am resubmitting my complaint again as HDFC bank has falsely marked my initial complaint as resolved without even fixing the issue or contacted me.

HDFC Bank is deceiving the public with its ISAQMC charges. When I inquired with my relationship manager, they explained that this charge is for a new online mutual fund investment facility attached to my account, which I never requested. They deduct Rs.295 every quarter for this, even if you don't use it. THEY HAVE BEEN DOING THIS FOR LAST 3 YEARS. HDFC hasn't adequately informed customers about these changes, and many are unaware. It's disappointing to see HDFC resort to such tactics. Be cautious if you HAVE A SAVINGS ACCOUNT WITH HDFC Bank.

When I checked my bank statement my amount of rupees 3422 and rupees 177 has been deducted saying brn cash chg incl and i didn't got any msg on my mobile when I checked the statement it shows that amount has deducted

When I checked the statement of my hdfc account I saw that amount 3, 422 and 177 rupees has been deducted saying regarding BRN CASH CHG INCL

Dear HDFC Credit Card Customer Service Team,

I hope this email finds you well. I am writing to address a concern regarding my HDFC credit card account (Number: [protected] specifically concerning the charges applied to my account.

As per my credit card statement for the billing period ending on September 6, 2023, my total outstanding balance was INR 30, 954. The minimum payment due was INR 1, 550. On August...

Dear Concern,

I have done the payment of Rs 2654.75/- for service charge. But still it is on hold.
Please deduct the amount from my ac.

Ac number: [protected]
Amount on hold: Rs 2654.75/-

Please do the needful.

Regards,
Pamela