Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
Resolved
18420
Unresolved
14524
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 19

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Oct 17, 2023
Oct 24, 2023
This thread was updated on Oct 24, 2023
Report
Copy

Address: shivajinagar Nagpur 440010

My Fasttag WALLET is Frozen, Many times visited Hdfc Fasttag office at shivajinagar Nagpur. however they are unable to resolve the complaint.
Today visited the HDFC Bank at shankarnagar square Nagpur, nobody knows how to do KYC .I am moving from bank to fast tag office, but seems no one taking care to solve the issue. Vehicle no MH31- FE 2800.
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Please email at [protected]@hdfcbank.com or reach Fastag Team directly at [protected] for better assistance.

-Anay, Service Manager
HDFC Bank Customer Assistance
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Bhoopathy vinayagamurthy
    Oct 17, 2023
    Oct 20, 2023
    This thread was updated on Oct 20, 2023
    Report
    Copy

    Dear customer care,

    Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

    Kindly reply as soon as possible

    Hdfc account details :
    Account number : [protected]
    Customer id : 51791695

    Transaction details :
    Reference number : mir[protected]
    Narration : si fail due to insuff bal 030418-mir[protected]
    Deducted date : 16 Oct 2023
    Amount : 236
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. We note our bank official Ms. Uma Maheswari J has emailed you dated October 17, 2023 and addressed your concern. Please check your email inbox and write back on the email incase of any further assistance.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dharmini ravi
      Oct 17, 2023
      Report
      Copy

      Address: 28 Agara colony

      ACH debit return charges why it has been debited also I'm sure and I haven't taken any SIP and all but it has been deducted in my account how can I get my money back.
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sahil7297
        Oct 17, 2023
        Resolved
        Report
        Copy
        Resolved

        Inter brn cash charge

        Hi team

        Rupees 442 debited from my account on 16 Oct 2023 with narration "INTER-BRN CASH CHG INCL
        GST 280923-MIR

        ref no : MIR[protected]
        Acc no : [protected]
        MOb No : [protected]

        Can you please check and update the reason
        debiting the amount from my account
        Refund my money...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        Sahil7297
        Oct 17, 2023
        Oct 20, 2023
        This thread was updated on Oct 20, 2023
        Report
        Copy

        Inter BRN cash charge

        Hi team

        Rupees 442 debited from my account on 17 Oct 2023 with narration "INTER-BRN CASH CHG INCL
        GST 280923 -MIR

        ref no : MIR[protected]
        Acc no : [protected]
        MOb No : [protected]

        Sir, Rs 442 was debited from my account on 16 October 2023, I did not do any cash transaction this month.
        HDFC bank customer since 2 years till date no such charges have been imposedbr...
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy
        P
        Praveen chanty
        from Eluru, Andhra Pradesh
        Oct 13, 2023
        Oct 16, 2023
        This thread was updated on Oct 16, 2023
        Report
        Copy

        Address: Eluru, Andhrapradesh

        It is looting customers money in different types of new ways i have upgraded my debit on july month while i am upgrading the card i called and talk to hdfc customer care associative he told to me that there is no joining and issuing fee for hdfc debit cards and also o checked i tha app also it shows that the issue fee is NONE, you can check in the attachment . And For my old card i paid my anuual fee in the month of april
        Now, issue for my upgraded card is charged clearly in the statement it shows that debit card issue fee after the charges are debited i called and talked to customer care associate now he is telling that there is an issue fee for your new debit card and telling it is advance anual fee for your new debit card, how you can charge anual fee in advance and why it does not shows in statement that anual fee charges, it is clearly showing that issue fee for debit card is none, please refund my money as soon as possible
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
        Helpful
        2 other people found this review helpful
        2 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Afffree
          Oct 13, 2023
          Oct 17, 2023
          This thread was updated on Oct 17, 2023
          Report
          Copy

          From last month money is getting deducted from my salary account of hdfc under the name of ach debit return charges even though there is no ongoing loan going on. I tried to connect with customer care from last month but hdfc is providing me pathetic service very disappointed
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Paraskapoor86
            Oct 11, 2023
            Oct 12, 2023
            This thread was updated on Oct 12, 2023
            Report
            Copy

            ISAQMC charges

            Dear team,

            I have an account [protected] nd [protected] with HDFC BANK. Today i noticed that on a quarterly basis deductions have been made under the head "ISAQMC". I read around and found that this is being done for having the mutual funds buying and selling via net banking.

            I do not recollect consenting to these quarterly deductions. Kindly stop deducting the same and reverse the charges made on the...
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy
            S
            Syrine
            Oct 11, 2023
            Oct 11, 2023
            This thread was updated on Oct 11, 2023
            Report
            Copy

            Fees payment not yet credited to the KV union bank account, through Hdfc QR code shown in the website a. So I paid through union bank directly .
            Kindly refund my amount asap.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Syrine
              Oct 11, 2023
              Report
              Copy

              Hi I paid my child school fees through Hdfc QR code shown in union bank kv fees payment site . But not yet credited to the account. So that I paid through union bank directly. Kindly verify and refund my amount asap.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kushal775
                Oct 11, 2023
                Oct 12, 2023
                This thread was updated on Oct 12, 2023
                Report
                Copy

                My account is blocked for transactions since 25 days due to updation of change in address.

                I have applied e-age form at Vashi, Satra Plaza branch on 20th of September, 2023 i.e., 20 days back.

                After application, the verification had been done 2 times at my present address but still the account remains blocked for transactions & the address is not yet updated.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Oct 10, 2023
                  Oct 12, 2023
                  This thread was updated on Oct 12, 2023
                  Report
                  Copy

                  Respected Sir,

                  My name is Sumeksh and I lost my job in the month of April this year and still I tried to pay my emi's till the month of August. Since October 2022 I have been putting all my salary towards emi's which were put on me by an ex-employee who conned me of ₹5, 75, 000/- and fled away leaving multiple loans under my name. I have been dealing with huge depression as I have never ever in my life taken a loan.
                  Now I recently got a job in Gurgaon where I am undergoing the training phase. My only request to you is to kindly allow me a couple of months to repay the whole loan amount as there are a only 3 emi's left of ₹5499/- each.
                  Sir I have to take care of my old and ailing parents too as they are both diabetic and dealing with multiple diseases. Therefore I request you on humanitarian grounds to kindly accept my request and allow me a couple of months time to repay the whole loan amount with interest and other charges.
                  Thanking You
                  Yours Faithfully
                  Sumeksh Bajaj
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shubham Laxman Chinchkar
                    Oct 9, 2023
                    Oct 12, 2023
                    This thread was updated on Oct 12, 2023
                    Report
                    Copy

                    Address: Andheri, Mumbai

                    Have bought my iphone14 with hdfc bank debit card on 21/05/2023 in iVenus Mumbai. As mentioned by hdfc bank (To receive cashback of 4000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in iVenus, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Divz1805
                      from Delhi, Delhi
                      Oct 9, 2023
                      Oct 12, 2023
                      This thread was updated on Oct 12, 2023
                      Report
                      Copy

                      Hii
                      Hdfc has deducted rs 2502 rs from my bank account as amb charges. This amount is huge for me as i am a student. Kindly reverse my amount. I need my amount back. And neither they informed me about the same nor i receive any text regarding this.
                      Please i am requesting as i am a student, i can't afford to loose this amount.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Manish7352
                        from Sakti, Chhattisgarh
                        Oct 9, 2023
                        Oct 12, 2023
                        This thread was updated on Oct 12, 2023
                        Report
                        Copy

                        Why inter-brn tax chg & brn cash txn chgs has been levied?
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Affu1405
                          Oct 8, 2023
                          Oct 9, 2023
                          This thread was updated on Oct 9, 2023
                          Report
                          Copy

                          Address: Candolim Goa

                          I had complaint about my bank balance is being cut. And I had complaint again & again but I had not received any main or msg from the concern person. I need a reply as soon as possible otherwise I have to take a leagal action for this (Branch Name- Candolim goa)
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Razin Shah
                            from Pune, Maharashtra
                            Oct 6, 2023
                            Oct 9, 2023
                            This thread was updated on Oct 9, 2023
                            Report
                            Copy

                            Address: Dattwadi,Akurdi-411035
                            Website: Hdfc bank

                            I have salary account and bank debited ACH Return Charges from my account before my emi date.Please refund my amount Asap.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vamcyy
                              from Vellore, Tamil Nadu
                              Oct 6, 2023
                              Oct 9, 2023
                              This thread was updated on Oct 9, 2023
                              Report
                              Copy

                              Address: B5, Part B Crosslane, MIDC, Marol, Andheri (East), Mumbai - 400 093

                              Amount 29.5 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Affu1405
                                Oct 5, 2023
                                Oct 9, 2023
                                This thread was updated on Oct 9, 2023
                                Report
                                Copy

                                Previous day I was not use to keep Bal in my account but they used to charge for this 600 rs every month saying that not maintained the bal etc. Then I started doing transactions plus I used to keep Bal in my account but then still they cut the money but this time 5000 . Seriously. It's a huge amount for a middle class person. I need to know what charges is this which u people take or I need my money back . I want an answer.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  avinash Yerumalli
                                  Oct 5, 2023
                                  Oct 9, 2023
                                  This thread was updated on Oct 9, 2023
                                  Report
                                  Copy

                                  My credit card number ending with 8075 customer id 68850745 has been suspended with out any notice during covid time. I have cleared all the dues with in 2 months once we recovered from covid. After clearing the dues I requested hdfc to close the card. Now it’s been more than one and half year that I requested for closure and paid the dues. Due to suspension of the card i am unable to get any card or loan from hdfc bank. Kindly remove the mark if any which is blocking to get a new card or loan from hdfc. I would like to continue the relation with hdfc. Kindly do the needful
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We observe that we have already responded to your mail id on October 09, 2023. For further clarification, we request you to revert to us to the mentioned email to enable us to review further. The reference number for this interaction is[protected].

                                  -Vinay, Service Manager
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit