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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
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M
Mehak Agnihotri
from Ludhiana, Punjab
Sep 13, 2023
Sep 18, 2023
This thread was updated on Sep 18, 2023
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Address: Hdfc bank Hambran branch Ludhiana

Dear Hdfc customer care,
Ach charges deducted from my account (2 times) In two days which is completely unfair because nobody informed about this and due to insufficient fund for sip mutual fund you can’t charge anything from your customer as Penalty. Return back my money which is wrongly deducted from my account without any warning.otherwise m going to close my account from this bank.
+1 photos
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    K
    Karan@1997
    from Jammu, Jammu and Kashmir
    Sep 13, 2023
    Sep 14, 2023
    This thread was updated on Sep 14, 2023
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    Dear team,

    I have an account with hdfc that has been in active use for a couple of years. Today i noticed that on a quarterly basis deductions have been made under the head "isaqmc". I read around and found that this is being done for having the mutual fund buying ability via net banking.

    I do not recollect consenting to these quarterly deductions. Kindly stop deducting the same and reverse the charges made on the account.

    Thanks and regards

    Karan Handoo
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      A
      Adarsh_1989
      from KOTA, Uttar Pradesh
      Sep 13, 2023
      Sep 14, 2023
      This thread was updated on Sep 14, 2023
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      Service Charges Deduction with message Inter Brn Cash Chg Inc GST

      Address: KOTA

      I have noticed that my account has been debited with various charges of imps transfer fee and Inter Brn Cash Chg Inc GST, totaling 2623.56/- rupees from 12 Sept 2023 to 13 Sept 2023. Can you please explain the details of these charges? Here are my account details:

      Account No: [protected]
      Name: Adarsh Agrawal
      Branch Code: 1846
      Branch Name: Talwandi Kota
      Account Type: Salary Account...
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      A
      Azmath1
      Sep 13, 2023
      Sep 14, 2023
      This thread was updated on Sep 14, 2023
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      Address: HDFC BANK ANNA NAGAR WEST EXT CHENNAI

      I had blocked debit card and net banking and UPI transactions due to misuse of my savings account, as the problem sorted out I raised a request at bank to unblock net banking and UPI and for a new debit card. I got a new debit card and it is working and net banking is unblocked and able to transact. But am not able to send money via UPI transaction such as google pay, etc. Since my UPI is not unblocked am not able to make transactions. I had raised complaints through HDFC Branch but not resolved for 1 month now

      Azmathullah Moinullah
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        V
        Veer8787
        from Lucknow, Uttar Pradesh
        Sep 12, 2023
        Sep 14, 2023
        This thread was updated on Sep 14, 2023
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        3RD PARTY CASH TXN INC GST 050823-MIR[protected]/09/23 177.00
        Why my money has been deducted without my permission?
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          V
          Veer8787
          from Lucknow, Uttar Pradesh
          Sep 12, 2023
          Sep 14, 2023
          This thread was updated on Sep 14, 2023
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          Address: Mahmudabad Sitapur Uttar Pradesh 261203

          3RD PARTY CASH TXN INC GST 050823-MIR[protected]/09/23 177.00
          Can you tell me why my money has been deducted without my permission?
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            A
            Achyuth Munna
            Sep 12, 2023
            Sep 14, 2023
            This thread was updated on Sep 14, 2023
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            Address: Eluru
            Website: Hdfcbank.com

            It is looting customers money in different types of new ways i have upgraded my debit on july month while i am upgrading the card i called and talk to hdfc customer care associative he told to me that there is no joining and issuing fee for hdfc debit cards and also o checked i tha app also it shows that the issue fee is NONE, you can check in the attachment . And For my old card i paid my anuual fee in the month of april
            Now, issue for my upgraded card is charged clearly in the statement it shows that debit card issue fee after the charges are debited i called and talked to customer care associate now he is telling that there is an issue fee for your new debit card and telling it is advance anual fee for your new debit card, how you can charge anual fee in advance and why it does not shows in statement that anual fee charges, it is clearly showing that issue fee for debit card is none .
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              H
              harshithkumar2
              from Mangalore, Karnataka
              Sep 12, 2023
              Sep 14, 2023
              This thread was updated on Sep 14, 2023
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              Resolved

              Amount debited for failed Transaction[merchant POS machine]

              Hi support,
              I have done a transaction in restaurant using card payment (POS machine).The POS machine showed transaction failed but money was debited from account(10 september). So i had to make another payment of same amount which was successful. So in total amount has been debited from my account two time including failed transaction.

              Please initiate a refund as soon as possible
              Thank you...
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              H
              helo helo
              Sep 12, 2023
              Sep 14, 2023
              This thread was updated on Sep 14, 2023
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              Address: CHENGANUR Address : GOVT HOSPITAL JUNCTION,

              Arum eee branch ninnu HDFC bank accound open cheyathirikuka.
              ente experince parayuval ente accound yil ninnum 5 samayam AMB charge deduct ayi ella bank accound revarsal tharunnund paksh eee HDFC yile alulal pattikan erikkukaa anu amb charge ethuvare revarsal thannitiilla pinne hdfc help desk vilikumbom avarum amb charges return tharilla ennanu parayunathu. arum HDFC accound open cheyathirikkuka
              CHENGANNUR 689121
              BIN Tower, MC Rd, Govt Hospital Junction
              Chengannur
              Alappuzha - 689121
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                K
                Kenneth D SOUZA
                from Raia, Goa
                Sep 12, 2023
                Jan 19, 2024
                This thread was updated on Jan 19, 2024
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                Complaint regarding fraudulent withdrawal of funds from my account no 59110027111961 Ref No: Complaint No MUMP0823233740

                Address: HDFC BANK MAPUSA

                I HAD FILED A LETTER TO HDFC BANK WHICH IS SELF EXPLAINATORY
                To,
                The Manager,
                HDFC Bank,
                Feira-Alta Branch,
                Mapusa-Goa
                403507
                Date :[protected]
                Subject: Complaint regarding fraudulent withdrawal of funds from my account no [protected]

                Ref No: Complaint No MUMP[protected]

                Dear Sir/Madam,
                I am writing to you today to complain about a fraudulent...
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                P
                Porselvi
                from Chennai, Tamil Nadu
                Sep 11, 2023
                Sep 14, 2023
                This thread was updated on Sep 14, 2023
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                Credit Card Application no: 23G[protected]VY

                It is constantly showing in process.
                Can you please let me know how many more days to complete?
                Your customer care person told it is a pre approved offer
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  H
                  hitsdeora
                  from falna, Rajasthan
                  Sep 11, 2023
                  Sep 14, 2023
                  This thread was updated on Sep 14, 2023
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                  Hello,
                  i have hdfc bank salaried account and i have taken one personal loan, every month i maintain emi amount in my bank account, even this month i have maintained emi amount in hdfc bank account. emi deducted on time and suddenly they charge my emi rtn charge of 236/- rupees.

                  Date of Deductions : 11 Sept 2023
                  Ref Num : MIR[protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
                  hitsdeora's [Complaint's author] reply, Sep 14, 2023
                  Complain not resolved
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                    E
                    Ezhilarasan A
                    from Bengaluru, Karnataka
                    Sep 11, 2023
                    Sep 14, 2023
                    This thread was updated on Sep 14, 2023
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                    Address: Hoodi & Mahadevapura Bangalore

                    Dear HDFC Team, ..

                    This Mail is regarding my Worst experience from HDFC Team from Respective HOODI & MAHADEVAPURA Bangalore Branch Team & Their Careless Behaviour towards customer assistance

                    Note:
                    Where i was using SBI Credit Service & I was Happy with that, Where i wasnt felt any Service / assistance related issue from the SBI Team

                    A few Weeks back i received a Call from your HDFC Telecaller - For an HDFC Credit card
                    Where they regularly called me until i agreed for Credit Card
                    Finally i received the Credit Card

                    Here Comes the Challenge for me
                    Where i am a Customer Relationship Service Manager in a Reputed Company - I know how to Treat the Customer, If they Visit my Company Premises
                    Where are here in your Both Branch's in Bangalore (Hoodi & Mahadevapura) -They think they are the LANDLORD & Instead of Appointing Customer Support person, you people appointed GUNDAS who behaves like a Loan Collection Agent, First Train your Team on How to Assist the Customer needs & how to speak to Customer

                    Here i am really Expressing my Dissatisfaction towards the Service & Behaviour of your Staffs

                    When i Visited Hoodi Branch - They are Telling - They Dont do Credit Card Service *& assistance
                    They said to Visit Mahadevapura Branch

                    Today 11th Sep 2023 - MySelf & My Friend Visited Mahadevapura Branch - Where i meet a Person who he is Thinking he is the BOSS of HDFC Bank
                    His Way of Sitting in front of Customer
                    His Way of Conveying is Communication
                    No Proper Information from him
                    No Proper Assistance from him
                    When i asked about his NAME - He not even responding
                    Finally he is telling us to visit Richmond Road Branch

                    & When i said, i will raise a Complaint to HDFC Team, Your Customer Support person casually saying pls go a HEAD, Is this GOVERNMENT BANK or PVT BANK

                    When i checked for Branch Manager - They are Saying in this Branch NO MANAGER (But i saw a Lady Manager sitting in a Cabin) where Security stating, Manager went out

                    I need My Issue to be Resolved, I cannot keep on be Roaming to Here & Their (Branch's & DON'T TREAT CUSTOMERS LIKE A STRAY DOG)

                    My Credit Card Details :
                    Card Number : [protected]
                    Arun DS
                    Contact Details : [protected]

                    If you not providing proper support why you people Promoting HDFC Credit to Customer's

                    I need an Immediate Response & Action against these Irresponsible Staffs

                    Thanks & Regards
                    Arun DS
                    [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We sincerely regret the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to your email by September 16, 2023. Request your co-operation and patience in the interim. Your association is greatly valued by the bank, and we'll spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

                    -Ajay, Service Manager
                    HDFC Bank Customer Assistance
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
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                      A
                      Anurag Thawait
                      from Raigarh, Chhattisgarh
                      Sep 10, 2023
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                      Address: Chhattisgarh
                      Website: [email protected]

                      Pls remove my pan BKEPT4744H as I have resigned from HDFC Life insurance company
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Samir Kumàr
                        from Dhanbad, Jharkhand
                        Sep 10, 2023
                        Sep 11, 2023
                        This thread was updated on Sep 11, 2023
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                        Sir/ma'am
                        my name is samir kumari worked in hdfc bank sli department, i have resigned on 25th feb 2023 i followed proper notice period even i got my fnf but still i didn't get my reliving letter please help me to provide as soon as possible, i am so grateful for this.

                        Emp id :off504522
                        Email :samirsen.sam.[protected]@gmail.com
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          A
                          A_Suthar
                          from MEHSANA, Gujarat
                          Sep 9, 2023
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                          Hi there,

                          I received a SMS today and i don't know what it is talking about.

                          "Dear customer mandate reference no: hdfd[protected] issued to AXIS BANK with value of rs. 29000 and frequency MNTH is received today for processing."

                          God knows what the msg is about.

                          What is mandate reference number?
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            shashi12342
                            Sep 9, 2023
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                            Address: Lucknow

                            Dear Sir,
                            I was ex employee of HBL Global
                            I need reliving letter.
                            Kindly send the relieving letter to my mail id
                            [protected]@gmail.com

                            Regards
                            Shashi Kant Verma
                            Emp-S47821
                            Lucknow
                            Mob-[protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              B
                              balajessn
                              Sep 8, 2023
                              Sep 11, 2023
                              This thread was updated on Sep 11, 2023
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                              I never asked for EMI and its fraudulent !!

                              Kindly check the below transactions and revert it back ASAP.

                              Transactions:
                              Sep 02 - Aggregator EMI OFFUS - 1844.00 cr
                              Sep 03 - Processing Fee EMI OFFUS - 199.00 cr
                              Sep 03 - GST - 17.91 cr
                              Sep 03 - GST - 17.91 cr

                              Account : 74800920
                              Card : XXXX1202
                              Mail : [protected]@gmail.com/[protected]@gmail.com
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Please write to us at PriorityRedressal.[protected]@hdfcbank.com from your registered email ID for us to assist you further.

                              -Vinay, Service Manager
                              HDFC Bank Customer Assistance
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                                V
                                Vava Vava
                                Sep 7, 2023
                                Sep 9, 2023
                                This thread was updated on Sep 9, 2023
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                                Address: HDFC0000464BIN Tower, MC Rd, Govt Hospital Junction Chengannur Alappuzha - 689121

                                Hdfc ne one time 4 month ka amb charges deduct kiya... costemer care me call karke bat bataya lekin hdfc ne jo emound duduct kiya who dene keliye nahi bat kare dosto care ful HDFC
                                one time 1500 cut kiya amb charges lekin HDFC Costemer care reversel keliye requst nahi dalna ka koshish nahi kare or 1500 dene keliye koshish nahi karte isse ishue sab ka sat kiya hoga... sab HDFC me paisa mat fasavo bar bar deduct kaete... HDFC bad sirvice costemer care help desk And HDFC bank branch valone rreversl nahi diya amb charges sab kyal rakhna HDFC. HDFC bad expeeince
                                HDFC0000464
                                BIN Tower, MC Rd, Govt Hospital Junction
                                Chengannur
                                Alappuzha - 689121
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
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                                  H
                                  helo helo
                                  Sep 7, 2023
                                  Sep 9, 2023
                                  This thread was updated on Sep 9, 2023
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                                  Address: ChenganurHDFC0000464BIN Tower, MC Rd, Govt Hospital Junction Chengannur Alappuzha - 689121

                                  Hdfc ne one time 4 month ka amb charges deduct kiya... costemer care me call karke bat bataya lekin hdfc ne jo emound duduct kiya who dene keliye nahi bat kare dosto care ful HDFC
                                  one time 1500 cut kiya amb charges lekin HDFC Costemer care reversel keliye requst nahi dalna ka koshish nahi kare or 1500 dene keliye koshish nahi karte isse ishue sab ka sat kiya hoga... sab HDFC me paisa mat fasavo bar bar deduct kaete... HDFC bad sirvice costemer care help desk And HDFC bank branch valone rreversl nahi diya amb charges sab kyal rakhna HDFC. HDFC bad expeeince

                                  Chenganur
                                  HDFC0000464
                                  BIN Tower, MC Rd, Govt Hospital Junction
                                  Chengannur
                                  Alappuzha - 689121
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
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