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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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M
Misled by HDFClife
Sep 18, 2023
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Address: was in Bandra West

Why hasn't HDFC LIFE resolved their creation of fraudulent documents? On 23rd June 2023, I initially submitted evidence of fraudulent documents in creating a policy account of my wife who was given a policy account #18482269. and had the audacity of marking it as resolved on a follow up complaint. I request the forum to review this case.
Sep 27, 2023
Complaint marked as Resolved 
To date there has been no response in resolving the fraudulent policy account #18482269 initiated by HDFC Life. It is over 3 months to my initial complaints. My complaint was sent on the 23rd June 2023. Please give me a date when the hearing is to be held.
HDFC Bank customer support has been notified about the posted complaint.
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    Priyanka3899
    Sep 17, 2023
    Sep 19, 2023
    This thread was updated on Sep 19, 2023
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    I have salary account with HDFC. I started SIP mutual funds in Gorww App using auto-pay option. Due to insufficient balance the SIP not deducted but i have been charged ach debit return charges Rs 531 every month from April 2023 to September 2023. It was not informed before even i didnt get any deduction SMS from bank.
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      Prashant Bezwada
      Sep 17, 2023
      Sep 17, 2023
      This thread was updated on Sep 17, 2023
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      Resolved

      I am not receiving OTP through SMS on my US mobile and have been unable to access my account.
      Sep 17, 2023
      Complaint marked as Resolved 
      My issue has not yet been resolved and strange that my complaint has been marked as resolved.
      HDFC Bank customer support has been notified about the posted complaint.
      Issue has not yet been resolved. Haven't yet received any response from the Bank. Is it just for logistics that the HDFC bank is marking the complaint as resolved ?
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        Prashant Bezwada
        Sep 17, 2023
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        I am not receiving OTP on my US mobile, complained multiple times but the issue is not yet resolved. Would be happy to close my account and transfer all my balance amount if this cant be resolved, Its been almost two years since I am unable to access my account.
        HDFC Bank customer support has been notified about the posted complaint.
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          Aas143
          Sep 17, 2023
          Sep 19, 2023
          This thread was updated on Sep 19, 2023
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          Debit Card Annual Charge July 2023 ( Rs 590 ) charge has been deducted from my account but as per bank policy no ATM annual charge in salary account should my money be refunded.Otherwise I will get my account permanently closed and I will never open an account in Hdfc .
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            Aas143
            Sep 17, 2023
            Sep 19, 2023
            This thread was updated on Sep 19, 2023
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            Debit Card Annual Charge July 2023 ( Rs 590 ) charge has been deducted from my account but as per bank policy not no ATM annual charge in salary account should my money be refunded.Otherwise I will get my account permanently closed and I will never open an account in Hdfc .
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
            Aas143's [Complaint's author] reply, Sep 21, 2023
            Hi Anay,

            Please find docket number 303799789
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              Ashitosh Shinde
              Sep 17, 2023
              Sep 19, 2023
              This thread was updated on Sep 19, 2023
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              I have a salary account with @hdfc Bank. I had taken loan from online app, due to some issues I was not able to pay and they triggered auto payment. bank has deducted 600+ multiple time within 40 minutes total around 16k which were putted on hold by bank only. when I had received my salary I only got 4k. how would we survive.

              I have contacted customer care and they told me that this amount is deducted because of payment bounce.

              I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

              Hdfc bank has to return this money.

              Please help me resolve this.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
              Ashitosh Shinde's [Complaint's author] reply, Sep 19, 2023
              reference number shows protected not able to view
              Ashitosh Shinde's [Complaint's author] reply, Sep 19, 2023
              reference number shows protected not able to view, what should i do
              Ashitosh Shinde's [Complaint's author] reply, Sep 19, 2023
              I raised a case on [email protected] you can refer case ID : 293973965
              Ashitosh Shinde's [Complaint's author] reply, Sep 19, 2023
              Ignore above, correct case ID is : 293973964
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                Aarti Devi
                Sep 16, 2023
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                HDFC life sector missing believe job's candidate . Interview lene wala person ka bat Aisa ki na chahte hue bi candidate na kar aise organisation not a saved in women
                . Interview person ne aise bat bole ki jo other organisation added hai uske sath uska related ka believe kaise hai.
                (HDFC life sector not a saved zone in women )
                HDFC Bank customer support has been notified about the posted complaint.
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                  Ullasa HS
                  Sep 15, 2023
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                  I had purchased a MutualFund worth Rs.2K from HDFC bank around 8 years ago[protected] and withdrew it immediately, from that day every quarter they are deducting Rs.300, I tried to reach out customer times more than 20 times using every channel, they never responded properly and they dont even have a solution to close it. For investing 2K I paid around 20K as charges. Also bank deducts money exactly when I have zero balance and take double charges from me. Just to close one account they want to goto another city and gave a written letter, its not at all fair business.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    VINAY.saini1243
                    from Panipat, Haryana
                    Sep 15, 2023
                    Sep 18, 2023
                    This thread was updated on Sep 18, 2023
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                    Resolved

                    Negative balance in my account

                    Address: Sector-11 Huda Address SCO 50 HUDA, Sector 11 Panipat - 132103 Landmark Near Aujha Sweets

                    To provide some context, I initially opened this account before commencing my college studies. However, once I started my college education, my family began sending me funds to my SBI account, which became my primary account. Consequently, I was not actively monitoring my HDFC account.

                    To my dismay, I recently discovered that my HDFC account, which I assumed to be inactive, now reflects a negative balance of -₹554. This discovery...
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                    Piyushdev
                    from Kolkata, West Bengal
                    Sep 14, 2023
                    Sep 18, 2023
                    This thread was updated on Sep 18, 2023
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                    Sir my name is Pijush Chakraborty the account holder of HDFC bank, sir the money was debited of around 1400₹ from April to June regarding amb charges, Sir, I failed to maintain the balance in my account because I am a college student and this charges is not told to me in the opening of an account, because at the opening of the account, I told the person to open a zero balance account so it will be favourable for me to maintain the account but this account is unknown to me and I also don't get any notification regarding this AMB charges .I am attaching the screenshot of the statement of the debited balance of amb charges
                    So sir, I am requesting you to have a look into this problem and I will assure you this it will never happen again in future. I am requesting the refund this time because I am liable for the compensation.

                    Account Name:- Pijush Chakraborty
                    Account Number:-[protected]
                    IFsc Code:-HDFC0000219
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
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                      Ganesh1090
                      from Thoothukudi, Tamil Nadu
                      Sep 14, 2023
                      Sep 18, 2023
                      This thread was updated on Sep 18, 2023
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                      Would like to kindly request your consideration in clearing the penalty that as been imposed on my account due to the insufficient minimum balance. understand the terms and conditions of my account and acknowledge my sponsibility for not meeting the requirement.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        Naman Sheth
                        Sep 14, 2023
                        Sep 18, 2023
                        This thread was updated on Sep 18, 2023
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                        I had ordered the spykar bag online. The money are already deducted from my account of Rs. 588.82. I have doest get any email of confirmation and tracking id. The order ID is HDC051768. Why hdfc netbanking are ridiculous offer at there website. Yet I didn't recive my order nor order details.
                        Sep 21, 2023
                        Complaint marked as Resolved 
                        After complain I received bag within 8 days
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          Mehak Agnihotri
                          from Ludhiana, Punjab
                          Sep 13, 2023
                          Sep 18, 2023
                          This thread was updated on Sep 18, 2023
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                          Address: Hdfc bank Hambran branch Ludhiana

                          Dear Hdfc customer care,
                          Ach charges deducted from my account (2 times) In two days which is completely unfair because nobody informed about this and due to insufficient fund for sip mutual fund you can’t charge anything from your customer as Penalty. Return back my money which is wrongly deducted from my account without any warning.otherwise m going to close my account from this bank.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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                            Karan@1997
                            from Jammu, Jammu and Kashmir
                            Sep 13, 2023
                            Sep 14, 2023
                            This thread was updated on Sep 14, 2023
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                            Dear team,

                            I have an account with hdfc that has been in active use for a couple of years. Today i noticed that on a quarterly basis deductions have been made under the head "isaqmc". I read around and found that this is being done for having the mutual fund buying ability via net banking.

                            I do not recollect consenting to these quarterly deductions. Kindly stop deducting the same and reverse the charges made on the account.

                            Thanks and regards

                            Karan Handoo
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              Adarsh_1989
                              from KOTA, Uttar Pradesh
                              Sep 13, 2023
                              Sep 14, 2023
                              This thread was updated on Sep 14, 2023
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                              Service Charges Deduction with message Inter Brn Cash Chg Inc GST

                              Address: KOTA

                              I have noticed that my account has been debited with various charges of imps transfer fee and Inter Brn Cash Chg Inc GST, totaling 2623.56/- rupees from 12 Sept 2023 to 13 Sept 2023. Can you please explain the details of these charges? Here are my account details:

                              Account No: [protected]
                              Name: Adarsh Agrawal
                              Branch Code: 1846
                              Branch Name: Talwandi Kota
                              Account Type: Salary Account...
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                              Azmath1
                              Sep 13, 2023
                              Sep 14, 2023
                              This thread was updated on Sep 14, 2023
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                              Address: HDFC BANK ANNA NAGAR WEST EXT CHENNAI

                              I had blocked debit card and net banking and UPI transactions due to misuse of my savings account, as the problem sorted out I raised a request at bank to unblock net banking and UPI and for a new debit card. I got a new debit card and it is working and net banking is unblocked and able to transact. But am not able to send money via UPI transaction such as google pay, etc. Since my UPI is not unblocked am not able to make transactions. I had raised complaints through HDFC Branch but not resolved for 1 month now

                              Azmathullah Moinullah
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                Veer8787
                                from Lucknow, Uttar Pradesh
                                Sep 12, 2023
                                Sep 14, 2023
                                This thread was updated on Sep 14, 2023
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                                3RD PARTY CASH TXN INC GST 050823-MIR[protected]/09/23 177.00
                                Why my money has been deducted without my permission?
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
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                                  Veer8787
                                  from Lucknow, Uttar Pradesh
                                  Sep 12, 2023
                                  Sep 14, 2023
                                  This thread was updated on Sep 14, 2023
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                                  Address: Mahmudabad Sitapur Uttar Pradesh 261203

                                  3RD PARTY CASH TXN INC GST 050823-MIR[protected]/09/23 177.00
                                  Can you tell me why my money has been deducted without my permission?
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
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                                    Achyuth Munna
                                    Sep 12, 2023
                                    Sep 14, 2023
                                    This thread was updated on Sep 14, 2023
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                                    Address: Eluru
                                    Website: Hdfcbank.com

                                    It is looting customers money in different types of new ways i have upgraded my debit on july month while i am upgrading the card i called and talk to hdfc customer care associative he told to me that there is no joining and issuing fee for hdfc debit cards and also o checked i tha app also it shows that the issue fee is NONE, you can check in the attachment . And For my old card i paid my anuual fee in the month of april
                                    Now, issue for my upgraded card is charged clearly in the statement it shows that debit card issue fee after the charges are debited i called and talked to customer care associate now he is telling that there is an issue fee for your new debit card and telling it is advance anual fee for your new debit card, how you can charge anual fee in advance and why it does not shows in statement that anual fee charges, it is clearly showing that issue fee for debit card is none .
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay, Service Manager
                                    HDFC Bank Customer Assistance
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