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HDFC Bank Complaints & Reviews

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Updated: Nov 26, 2025
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M
Misled by HDFClife
Sep 7, 2023
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Address: Mumbai, India

I would like to bring to your attention that I have strong evidence of fraudulent and incomplete information of Form 60 and other initial documents of my wife's account with HDFC Life. Attached are the documents and email communication. The account was opened in 2016 when my wife was residing in Canada. She never visited India in 2016. She last visited India in 2007. Yet all information was as if her location of signing was in Mumbai. Plus as a non resident, HDFC Life claimed that she was a resident of India. Form 60 to my knowledge as per law is a requirement to be only filled and signed and dated by the potential policy holder prior to acceptance by HDFC Life. This was not the case with HDFC Life.
To my knowledge HDFC Life was using fraudulent Life insurance account in the BSE stock exchange.
HDFC Bank customer support has been notified about the posted complaint.
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    Narendra Likhare
    from Ahmedabad, Gujarat
    Sep 6, 2023
    Sep 9, 2023
    This thread was updated on Sep 9, 2023
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    Address: Ahmedabad

    Money deducted as narrated INTER-BRN CASH CHG INCL GST 250723 MIR
    REF NO.-MIR[protected]
    Ref no.- MIR[protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      Pryty
      from Mumbai, Maharashtra
      Sep 6, 2023
      Sep 7, 2023
      This thread was updated on Sep 7, 2023
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      I saw OFFUS EMI in my statement whereas I have not done any transaction on that day.

      19/08/2023 OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980819010417388) 199.00
      19/08/2023 IGST-VPS[protected]RATE 18.0 -27 (Ref# 09999999980819010417388) 35.82
      22/08/2023 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999980822010817391) 6, 960.09
      22/08/2023 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999980822010817409) 430.89
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        M
        Sep 6, 2023
        Sep 6, 2023
        This thread was updated on Sep 6, 2023
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        HDFC Food Plus card user id not getting generated

        I am trying to login hdfc food plus. https://hdfcbankprepaid.hdfcbank.com/hdfcportal/index
        I don't have user id nor password.
        If I try using forgot user id, it is saying, user id is not set for this card and use card number.
        If I try using forgot password, it is asking for user id and not accepting card number as user id.
        Please help logging into food plus card login....
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        S
        sona_rnc
        Sep 5, 2023
        Sep 6, 2023
        This thread was updated on Sep 6, 2023
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        Money deduction from account without intimation

        I have a salary account with hdfc bank. I have started with sip in mutual funds (Groww) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 2082 is deducted from my account.

        I have called customer care and they told me that this amount is deducted because of payment bounce.

        I have never been informed that this would be charged due to lack...
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        A
        Aparna ammu
        Sep 5, 2023
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        Address: Valluvar salai, ramapuram

        I had to change address for the credit card delivery, It was just 3 or 4 hours process in all the bank accounts i had, i thought it will be the same here with hdfc and i changed. I had no clue that we need to have aadhar or passport matching for changing address in bank account. It got locked after i tried changing address. Upon knowing this issue, i reverted back my bank account to old address which was present in my aadhar. ITs been 20 days since i changed this, yet i am unable to do fund transfer, I have salary in my account, but unable to withdraw it, i have so many medical expenses., no one is able to explain clearly in the branch. Everyone says everything is fine. But i keep getting this. - Sorry! We have temporarily restricted this transaction. Please note that if you are able to withdraw/add money to your A/c. successfully, then the restriction is on the Beneficiary A/c. to receive money. Else, the restriction is on your A/c., and therefore, kindly contact your nearest branch to regularise your A/c.
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          molityagi
          Sep 4, 2023
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          I've a term insurance with HDFC life. As per my illustration, 2nd year onwards my monthly premium is 2643/- including GST.
          But now company is saying that there is a printing mistake in illustartion and your monthly premium should be 3119/- including GST.

          I've accepted the policy on details( i.e. premium and sum insured) which are mentioned in illustration but now HDFC life isn't considering my illustration.

          Policy Number: 23696587

          Please let me know if you require any further information.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Sachin0802
            from Noida, Uttar Pradesh
            Sep 4, 2023
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            Address: KD 1 901 Jaypee Klassic Shaurya Jaypee Wish Town Sector 134 Noida 201305

            Hi EPFO Team,

            Subject: Pf Ammount of employer Sachin Shukla not transfer after relieving from Bank.

            I have written so many mail to transfer the PF amount into my EPF account either Bank Account but till date not received neither reply on mail.

            I have joined this bank in 20th Aug 2019 and release from last 1st March 2023. After releasing I have written so many mail to transfer the amount into my EPF account but till date not received the amount into my EPF account neither into my Bank account.

            Request you to take the legal action against the HDFC Bank and also help to arrange the interest of the whole amount he hold into his Trust account where he hold the money of employer.

            I have written so many mail PAD PF Team and Greivence Team to release the amount and update the status but till I have received any reply from team.
            Details of employer:
            Employee Name : Sachin Shukla
            Employee I'd : S35858
            Company Name : HDFC Bank Ltd.

            Request you to please investigate against the bank and help to release my PF Fund.

            Regards
            Sachin Shukla
            Mob : [protected]
            Mail id [protected]@gmail.com
            HDFC Bank customer support has been notified about the posted complaint.
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              D
              Dashawatar
              from Ichalkaranji, Maharashtra
              Sep 3, 2023
              Sep 4, 2023
              This thread was updated on Sep 4, 2023
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              Address: 21/1687,Jawahar Nagar,Ichalkaranji

              I have been charged for DC INTL POS TXN charges 3 times, though I have transacted only 2 times
              Details :
              UPDATE: INR 13, 569.20 debited from HDFC Bank XX3052 on 30-AUG-23. Info: .DC INTL POS TXN MARKUP+ST[protected]. Avl bal:INR 1, 66, 346.97
              UPDATE: INR 16, 952.22 debited from HDFC Bank XX3052 on 03-SEP-23. Info: .DC INTL POS TXN MARKUP+ST[protected]. Avl bal:INR 3, 08, 355.65
              UPDATE: INR 7, 798.01 debited from HDFC Bank XX3052 on 03-SEP-23. Info: .DC INTL POS TXN MARKUP+ST[protected]. Avl bal:INR 3, 25, 307.87
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                N
                Nimesh92
                from Vadodara, Gujarat
                Sep 3, 2023
                Sep 4, 2023
                This thread was updated on Sep 4, 2023
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                Resolved

                Address: Hdfc Kalali branch

                My name is Nimesh Trivedi and I have account in kalali vadodara branch they are taking unwanted rtn charges 1922 rupees from my account I have attached copy of charges diduction from my account please do need useful
                +1 photos
                Sep 12, 2023
                Complaint marked as Resolved 
                They are give me submit ecs cancelled form to near branch
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  K
                  kinjal agr
                  from Bhopal, Madhya Pradesh
                  Sep 3, 2023
                  Sep 4, 2023
                  This thread was updated on Sep 4, 2023
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                  Address: mungaoli

                  HDFC bank has deducted 1711rs from my bank account as in the name of some charges.
                  when i have not even done any transfer in another bank.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
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                    H
                    Harjeet01
                    from Varanasi, Uttar Pradesh
                    Sep 3, 2023
                    Sep 4, 2023
                    This thread was updated on Sep 4, 2023
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                    Pls help me, I- C required against my agency code 00563490 or your company opration staff not helping me, I have visit kanpur js tower branch opration meet Mr Pawan
                    Harjeet singh
                    [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
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                      H
                      Harjeet01
                      from Varanasi, Uttar Pradesh
                      Sep 3, 2023
                      Sep 4, 2023
                      This thread was updated on Sep 4, 2023
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                      Address: [email protected]

                      Dear sir I have visit kanpur js tower branch or meet Mr Pawan (s6), he ask me inform any information of my required, pls help or sort out my problem against my agency code 00563490
                      Harjeet singh
                      [protected]
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        A
                        arbaz1994
                        from Siwan, Bihar
                        Sep 2, 2023
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                        Dear HDFC Bank,

                        Branch Code: 0572, Sector-53,
                        Branch Adress Gurgaun, Hrayana

                        Messaging here with Hopes and kindness!

                        As I am explaining about deduction as name of inter-brn cash chg incl gst which amount 1, 180 Rs. has been deducted without any information from Account so I just want to confirm that please be sure to me reason of this deduction.

                        Kindly I requested please let me know behind this deduction.

                        Thanks,
                        Arbaz
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          S V Ranga Rao
                          Aug 31, 2023
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                          Address: Nizampet, Hyderabad, Telangana

                          Two weeks ago I opened an account with HDFC Bank Nizampet branch, Hyderabad.
                          I provided all the documents and gave a 10K check for the minimum balance.
                          Everything went smoothly and the account opened and I maintained a minimum 10K balance.

                          I used this account for my salary deposit, I updated the account details on my payroll website.

                          Today is the last day of August, and my salary has not been created, When I checked I came to know that my account was not active.

                          When I approached the HDFC Nizampet branch, they informed me that the verification was not completed. They are saying that they sent a verification letter via courier service and it was returned and due to that reason, they put my account in the inactive state.

                          How come the bank just depends on courier service and decides to freeze my account?
                          I have been staying in the same location for the past 8 years and it is my own house.
                          In fact, no courier person called me before delivery.
                          The BRANCH people are simply blaming the courier service and claiming there is no fault with them.
                          I tried to talk to the branch manager but he is not interested in my concern.

                          I am frustrated and now I do not know when my company will reinitiate my August month salary.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            ashiq18
                            from Coimbatore, Tamil Nadu
                            Aug 31, 2023
                            Sep 1, 2023
                            This thread was updated on Sep 1, 2023
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                            Dear sir/mam,
                            I have paid an amount of Rs. 1000/- through HDFC bank debit card to purchase fuel on Indian Oil. The amount was deducted from my account at that time, but the transaction was not processed. Please do your best for return of my amount.
                            My personnel details as follows :
                            Name: — Mohamad Ashiq A
                            Phone Number:- [protected]
                            Ref Num:[protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with transaction details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              Sanjib doley
                              from Dhemaji, Assam
                              Aug 31, 2023
                              Sep 1, 2023
                              This thread was updated on Sep 1, 2023
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                              Address: NH 515 , Near Silasuti Panchayat Office

                              Applicant name - Sanjib doley
                              PAN CARD no. BCVPD8222M
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                G
                                Greenige George
                                from MAHAD, Maharashtra
                                Aug 31, 2023
                                Sep 1, 2023
                                This thread was updated on Sep 1, 2023
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                                Address: Hdfc Bank Ltd., Tirthrup, Survey No.108 Hissa No 01k Chhatrapati Shivaji Chowk, Mahad Raigad Maharashtra 402301

                                ACH Debit return charges, a amount of 521 is being deducted from my account without any intimation, I would need that refund in bank. As there was enough money in my account. why this has being deducted is difficult to understand.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
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                                  Kami12369
                                  Aug 30, 2023
                                  Sep 1, 2023
                                  This thread was updated on Sep 1, 2023
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                                  Address: Tivim, goa

                                  Im getting yc error on doing upi payment from hdfc account. Facing issue since November 2022. Bank manager tells upi is blocked by NPCI. Help me in this
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with screenshot of the error for us to help you with the solution. Once you receive the auto-generated acknowledgment, please forward the screenshot of the error.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
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                                    nikhil189
                                    Aug 30, 2023
                                    Sep 1, 2023
                                    This thread was updated on Sep 1, 2023
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                                    Sorry! We have temporarily restricted this transaction. Please note that if you are able to withdraw/add money to your A/c. successfully, then the restriction is on the Beneficiary A/c. to receive money. Else, the restriction is on your A/c., and therefore, kindly contact your nearest branch to regularise your A/c.

                                    i am getting this issue since yesterday. No one can deposite money in account, also not able to transfer anything out of account. UPI is failing too.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with requested details for us to help you with the solution.

                                    -Anay, Service Manager
                                    HDFC Bank Customer Assistance
                                    nikhil189's [Complaint's author] reply, Sep 8, 2023
                                    This is ridiculous. Its been more than 3 weeks and there is no resolution. Its still the same.
                                    I can not send NEFT, no statement generation, nothing. Only SIP is getting deducted, rest its all blocked.

                                    Please help.
                                    Open Tickets - 31442994
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