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HDFC Bank Complaints & Reviews

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Updated: Jul 8, 2026
Complaints 32958
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18422
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HDFC Bank reviews & complaints page 20

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V
Vishal80
Sep 4, 2021
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Remove No Debit from Account

Address: Kharar , Landan road , Mohali , Punjab ,140301

Please remove the No debit from my account . So that hold can also be removed from my account and I can use it.....
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shri_4694
Sep 4, 2021
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Credit card bill payment done twice by mistake

Address: Pune

Hello,

By mistake, I have made the credit card payment twice. Please help me to get it resolved....
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Rutuja Rathod
Sep 4, 2021
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Money got debited and not received

I used HDFC app to trasfer money using UPI but money got debited and it showed transaction failed and money is not received on both end. As both are my account though which I transferred and to which I was suppose to receive it. And no customer care number is available to call on....
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KJothi
Sep 2, 2021
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ASD charges are deducted

I am Jothi. I have recently deposited Rs.1600 into my account. While trying to withdraw, I have found that amount has deducted as ASD charges. Without any intimation, how bank debit my amount....
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Aditya Gill
Sep 1, 2021
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I'm not able to use my HDFC credit card from last 30 days (Date

Address: Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel Mumbai Mumbai City District Maharashtra India - 400013
Website: www.hdfcbank.com

I have HDFC credit card from last 3 years and in second wave of Covid i missed my payments. Now i have payed full dues (93000) for my credit card and their costumer agent told me that my card is in restructuring so email to [protected]@hdfc.com, which i did on 13th august and my restructuring got cancelled on 23rd of august 2021. I'm still not able to use my credit card. whenever i try to call costumer care they always give...
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ankiGupta
from Pune, Maharashtra
Sep 1, 2021
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Not receiving any otp on email

Address: HDFC bank
Website: netbanking.hdfcbank.com/netbanking/entry

I have to reset my net-banking pin. There are 2 options :

1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's pin

2) registered number + e-mail : now the problem is 3 digit otp comes to the registered mobile number but the email never arrives, i do not know why is it happening.

I have been trying to reset my password but I am not receiving...
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ajju_001
Aug 31, 2021
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Forgot HDFC food card PIN

Address: thane

I am working with TCS thane. I got my food card few months back, as currently working from home dident use it till today. But now i dont remember its pin. so i want to reset the same.
Food Card No-[protected]
Official Mail ID: ajitkumar.[protected]@tcs.com...
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Hi Team,
I tried submitting application online to open new CC with HDFC after RBI lifting ban on the bank. Due to the site being unreliable, it took multiple attempts to finally submit one application with all documents uploaded.
However it appears that Bank considered all attempts as separate applications even though none of the previous attempts gave me any reference number.
I tried to reach bank professionals via...
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Satish Dhanaraj
Aug 28, 2021
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ACH Debit Mandate HDFC Bank

Have received the following sms from bank:

ACH Debit mandate registered for Rs. 100000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX53641 for ZERODHA BROKING LTD with UMRN No.HDFC[protected].

I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith...
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Mayur Ray
Aug 28, 2021
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Can't close my Fixed deposit

Address: Marathahalli Bangalore

I am trying to liquidate my FD, I am getting this error.

We are unable to liquidate your Fixed Deposit since the source account from which your FD was originally booked is closed/blocked. Please visit your HDFC Bank Branch for liquidating the Fixed Deposit.

Why is it mandatory for the banks to provide this justification when i opened my FD through netbanking. Worst concept ever!

Please liquidate...
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Aditya Keni
Aug 27, 2021
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Failed transaction but amount debited

I made payment of ₹1, 90, 312.7 towards my college BITS Pilani fees through Paytm payment gateway through net banking at around 10:30PM on[protected].
The amount got debited from my account but transaction failed.
Please resolve this issue ASAP as it is a big amount and I need to pay the fees....
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Chauhansameer
Aug 25, 2021
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Unblock my upi id

Address: Kotputli,jaipur

Hai this is Arvind, i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, googlepay etc. Since my upi is not unblocked am not able to make transactions. I had raised...
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Ashik Ikbal
Aug 18, 2021
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HDFC two wheeler loans fraud

I have taken a two wheeler loan from HDFC Bank. After completion my EMI I had get NOC from bank. When I go to the bank they told me that they had send completion certificates to a address which I have not. I asked them to provide me the send letter details but they are unable to provide me letters details. They just told me that they send me NOC three months before. Now three months is over if I have need NOC I have to paid Rs 500/- . br...
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Dear customer care,

Without any information, the bank has done two Debit transactions INR 2, 605.90 + 5.41 from my account. I want my refund and the reason also why it is deducted.

Kindly reply as soon as possible.

Hdfc account details :
Account number: [protected]
Customer id: 71958917

Transaction details :
1. Reference number: MIR[protected]
Narration...
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Sachin kuvarlal Dongre
Aug 17, 2021
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ADHOC STMT CHARGES deducted

Address: Mundwa,Pune

Ad hoc statement charge rs 71 have been deducted on 17 sep 2021 from my hdfc salary account without any information.

How can bank deduct money without any acknowledgement.

So i need clear clarification from hdfc bank and reverse my rs 71 to my account.

Ref no-mir (Protected)
Narration-adhoc stmt chgs incl gst 040821-mir (Protected[protected]
Value date: 17 sep 2021...
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A.K Traders
Aug 17, 2021
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Surrender to pos machine

Address: D 60/61 G 4 sindhu nagar sigra varansi

How I can surrender my pos machine....
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AniketWani
from Mumbai, Maharashtra
Aug 17, 2021
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PAYZAPP Money Not Loaded

I tried to load money in my Payzapp Wallet on 16/08/2021 at 18:13 PM ​by Paytm Payment Bank Debit Card but Transaction got timed out and Payzapp did not credit my amount, but Money was debited from the card. I am attaching screenshot from Paytm Bank which says Money got debited.I made other transaction at 18:26PM on Same day, the Screenshot of Transaction History details clearly show that Amount was debited two times(one for failed and...
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My name is Aishwarya Trivedi. On the 3rd of August, 2021 I made a payment of Rs, 5220 from my debit card to CL Educate for a course named varc1000 for cat preparation.
the gateway used for the payment was the HDFC gateway.
after the payment, the screen showed the message "order awaited "with a payment reference number ( i have attached the screenshot as well)

the amount got deducted from my account but the...
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murali palukuri
from Hyderabad, Telangana
Aug 13, 2021
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Net banking transactions & ATM transactions are blocked without intimation

I have been using an HDFC debit card account for the last 8+ years. And I have taken a personal loan as well.

Yesterday(August 11th 2021) onwards I am facing an issue in netbanking while viewing my balance and while sending money to added beneficiary users.

Issues in detail:
1. Getting messages like "We are unable to carry out your instruction. Please contact the bank" while viewing my balancebr...
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Vicel
Aug 13, 2021
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Wallet is frozen

My HDFC fastag is showing that it is frozen when I try to login. There is balance in it also. I'm not sure why this is happening.I have to travel in 2 days and it's very inconvenient for me. Please provide me with some assistance cause without prior information how can the wallet get frozen....
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