| Address: Valluvar salai, ramapuram |
I had to change address for the credit card delivery, It was just 3 or 4 hours process in all the bank accounts i had, i thought it will be the same here with hdfc and i changed. I had no clue that we need to have aadhar or passport matching for changing address in bank account. It got locked after i tried changing address. Upon knowing this issue, i reverted back my bank account to old address which was present in my aadhar. ITs been 20 days since i changed this, yet i am unable to do fund transfer, I have salary in my account, but unable to withdraw it, i have so many medical expenses., no one is able to explain clearly in the branch. Everyone says everything is fine. But i keep getting this. - Sorry! We have temporarily restricted this transaction. Please note that if you are able to withdraw/add money to your A/c. successfully, then the restriction is on the Beneficiary A/c. to receive money. Else, the restriction is on your A/c., and therefore, kindly contact your nearest branch to regularise your A/c.
HDFC Bank customer support has been notified about the posted complaint.
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-Anay, Service Manager
HDFC Bank Customer Assistance