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HDFC Bank Complaints & Reviews

2.9

Updated: Oct 4, 2026

Complaints 32964

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18423

Unresolved

14541

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

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I have tried to login to my HDFC net banking portal, but without even entering the wrong password, the portal says account got locked out.

when I tried to call customer service, they have responded saying visit the branch, when I have visited Kukatpally branch even they don't have any clue as to why the net banking account was locked.

Kindly, please help me in resolving the issue.

Regards, br...

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Address: Mumbai

We are unable to add beneficiaries through because IFSC Code box is not working. Valid IFSC Codes are showing as "No records found". The search box for a valid branch also says "No records found". Please see the attached screen shot for the problem. I am appalled that a bank like HDFC Bank has a bug like this, and has not yet resolved it inspite of claiming "Resolved"!...

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Address: Krishna Nagar transport Nagar Lucknow

Dear Team,

My PF A/c # 212582X & My Employee ID was 212582,
Request you to kindly provide me the PF A/c Status,
Joining date- 07 May 2019
I promoted as 1 February 2021
And my new employee code is (S45357)
while Searching in claim Status The Message was: "Code does not Exist"

Thanks & Regards,
Sachin Mishra
Contact No- [protected]...

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Address: Beas , Punjab

WORST BANK EXPERIENCE EVER! WORST TIME FOR OPENING AN ACCOUNT.

So, I went to my local HDFC branch to open a savings account on 14/7/2019. Received an email of "Smart account rejection" and I knew something was not right. But still, proceed to open the account. Two of the bank employees visited my home for address verification. I got my welcome kit. They told me I will receive my welcome letter within a week or two. But I didn't...

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My account has been debited twice with Rs.105.00 and Rs.708.00for "AMB CHRG INCL GST" for Jul 2021 and Aug 2021on date 9 Sep without any prior intimation or alert.

If my account was not maintained in the month of Jul .. then they had to deduct the charges in Aug so that i can keep maintain my account in that month. How they can debite both at same time..?

I have never been communicated via Email or SMS for any...

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Address: Bangalore, Karnataka

To whosoever it may concern,

I applied for infinia credit card through your representatives a week back. I was told that I meet all the criteria and submitted all the requested documents. Today when I tracked the credit card status, the bank website shows as ‘DECLINE’ without any reason.

Can you please provide me resolution/reason for decline....

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Address: Kharar , Landan road , Mohali , Punjab ,140301

Please remove the No debit from my account . So that hold can also be removed from my account and I can use it.....

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Address: Pune

Hello,

By mistake, I have made the credit card payment twice. Please help me to get it resolved....

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I used HDFC app to trasfer money using UPI but money got debited and it showed transaction failed and money is not received on both end. As both are my account though which I transferred and to which I was suppose to receive it. And no customer care number is available to call on....

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I am Jothi. I have recently deposited Rs.1600 into my account. While trying to withdraw, I have found that amount has deducted as ASD charges. Without any intimation, how bank debit my amount....

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Address: Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel Mumbai Mumbai City District Maharashtra India - 400013

Website: www.hdfcbank.com

I have HDFC credit card from last 3 years and in second wave of Covid i missed my payments. Now i have payed full dues (93000) for my credit card and their costumer agent told me that my card is in restructuring so email to [protected]@hdfc.com, which i did on 13th august and my restructuring got cancelled on 23rd of august 2021. I'm still not able to use my credit card. whenever i try to call costumer care they always give...

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Address: HDFC bank

Website: netbanking.hdfcbank.com/netbanking/entry

I have to reset my net-banking pin. There are 2 options :

1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's pin

2) registered number + e-mail : now the problem is 3 digit otp comes to the registered mobile number but the email never arrives, i do not know why is it happening.

I have been trying to reset my password but I am not receiving...

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Address: thane

I am working with TCS thane. I got my food card few months back, as currently working from home dident use it till today. But now i dont remember its pin. so i want to reset the same.
Food Card No-[protected]
Official Mail ID: ajitkumar.[protected]@tcs.com...

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Hi Team,
I tried submitting application online to open new CC with HDFC after RBI lifting ban on the bank. Due to the site being unreliable, it took multiple attempts to finally submit one application with all documents uploaded.
However it appears that Bank considered all attempts as separate applications even though none of the previous attempts gave me any reference number.
I tried to reach bank professionals via...

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Have received the following sms from bank:

ACH Debit mandate registered for Rs. 100000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX53641 for ZERODHA BROKING LTD with UMRN No.HDFC[protected].

I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith...

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Address: Marathahalli Bangalore

I am trying to liquidate my FD, I am getting this error.

We are unable to liquidate your Fixed Deposit since the source account from which your FD was originally booked is closed/blocked. Please visit your HDFC Bank Branch for liquidating the Fixed Deposit.

Why is it mandatory for the banks to provide this justification when i opened my FD through netbanking. Worst concept ever!

Please liquidate...

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I made payment of ₹1, 90, 312.7 towards my college BITS Pilani fees through Paytm payment gateway through net banking at around 10:30PM on[protected].
The amount got debited from my account but transaction failed.
Please resolve this issue ASAP as it is a big amount and I need to pay the fees....

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Address: Kotputli,jaipur

Hai this is Arvind, i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, googlepay etc. Since my upi is not unblocked am not able to make transactions. I had raised...

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I have taken a two wheeler loan from HDFC Bank. After completion my EMI I had get NOC from bank. When I go to the bank they told me that they had send completion certificates to a address which I have not. I asked them to provide me the send letter details but they are unable to provide me letters details. They just told me that they send me NOC three months before. Now three months is over if I have need NOC I have to paid Rs 500/- . br...

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Dear customer care,

Without any information, the bank has done two Debit transactions INR 2, 605.90 + 5.41 from my account. I want my refund and the reason also why it is deducted.

Kindly reply as soon as possible.

Hdfc account details :
Account number: [protected]
Customer id: 71958917

Transaction details :
1. Reference number: MIR[protected]
Narration...

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