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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
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HDFC Bank reviews & complaints page 189

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S
Sudarshan_k
Oct 25, 2021
Resolved
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I purchased a new camera in 43000 using my credit card. I want to pay whole amount at once. But hdfc bank automatically converted my transaction bill into aggregator emi without my permission. This is very bad experience. I want instant solution.
Nov 26, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    B
    Baigbanu
    from Chennai, Tamil Nadu
    Oct 25, 2021
    Resolved
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    Resolved

    I received my HDFC Credit card Statement Dated : 22/10/2021
    In which the following entry is made:
    22/10/2021 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999981022004898007) 3, 246.50
    22/10/2021 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999981022004898015) 217.74

    Total :3246.50 + 217.74 = 3464.24
    This amount is irrelevant and I didn't make any transaction on 22/10/2021
    virtually.

    I dont know why this amount is entered in the Bill Statement Dt:22/10/2021

    I need the proper Explanation and rectify the above Statement. Otherwise I will be forced to surrender my Credit Card Back
    Oct 25, 2021
    Complaint marked as Resolved 
    I approached the Nearby HDFC Branch and they gave me the correct explanation and the issue is solved to the best of my satisfaction. I thanked the Staff of HDFC Br. Thank You
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      missh
      from Dhariwal, Punjab
      Oct 24, 2021
      Resolved
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      Resolved

      Received response but no resolution. Totally disappointed. Money and hope both are lost.
      Nov 26, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 25, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        S
        sravya_
        Oct 24, 2021
        Resolved
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        Resolved

        Failed transaction through netbanking

        Address: kodur

        I had paid 50, 000 rupees through net banking for my college fees on 12th September 2021. The amount has been deducted from my bank account but the transaction has failed. It's been nearly 2 months but the money has not been refunded. Please help to resolve the issue I'm facing....
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        T
        Thangaraj Pandian K
        from COIMBATORE, Tamil Nadu
        Oct 24, 2021
        Resolved
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        Resolved

        I have cancelled a order on Amazon, after a few minutes I got a message from HDFC that Ur transaction on hdfc bank debit/atm card has been credited/reversed by AMAZON 000 on[protected]:20:32:34
        I checked the online statement and it is not credited into my account.
        Oct 26, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 25, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          S
          Sudhakar S
          from Kadapa, Andhra Pradesh
          Oct 24, 2021
          Resolved
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          Resolved

          ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX02187 for Razorpay software pvt ltd with UMRN No.HDFC7

          I got this sms today but haven't authorised any debit mandate. Customer care isn't useful. And branches are not open today being Sunday.
          Nov 27, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Oct 24, 2021
          Updated by Sudhakar S
          Issue was not resolved but why it's marked as resolved.

          Dear HDFC Team,
          I got this sms today stating that
          ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX02187 for Razorpay software pvt ltd with UMRN No.HDFC[protected]

          I have never opted for this nor do I know that how can it be enabled without my permission.
          I ask you to cancel this as soon as possible.

          And for future, please atleast inform me before enabling any services.

          Thank you
          Sudhakar S
          [protected]

          Verified Support
          Oct 27, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience.

          Please share the registered contact number and elaborate your query in detail for further assistance.

          You may also write back to at [protected]@hdfcbank.com.

          -Zubin
          HDFC Bank Customer Assistance
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            P
            princejeet singh
            Oct 24, 2021
            Resolved
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            Resolved

            Hi Team, a charges of Rs. 354 deducted from my account under AMB CHRG INCL GST FOR SEP2021. The balance of my account is 13, 989.48. Could you pls check and help. Customer ID[protected]
            Nov 27, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 27, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience.

            Please share your registered contact details for further assistance.

            You may also write back to us at [protected]@hdfcbank.com.

            -Zubin
            HDFC Bank Customer Assistance
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              L
              lalchand.mehto01
              from Sri Ganganagar, Rajasthan
              Oct 24, 2021
              Resolved
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              Resolved

              Address: HDFC Bank LTD, PN 30, Goshala Rd, E Blk, NHW 15, Sri Ganganagar, Rajasthan 335001

              एचडीएफसी ऋण डीएसए अनिल शर्मा नाम के आदमी ने मेरे साथ फ्राउड किया है | इसने मुझे कोई बिना कोई जानकारी के मुझे और मेरे पापा से 14000 रिसबत और एक खाली चक साइन किया हुआ लेकर लोन पास करने का वादा किया था | उसने मुझसे जुठ बोलकर 7000 रुपये की अत्यावश्यक मांग की और मैंने उसे ऑनलाइन ट्रांसफर किया |उसके बैंक से लोन रिजेक्ट हो गया | और बाद में इसके खुद के बैंक एचडीएफसी से लोन पास नी होने पर उसे आवास फाइनेंस लिमिटेड। हमारे दस्तावेज़ दे दिए बहा पर हमारे पुचने पर भी हमको कुछ नी बताया जब लोन पास होने लगा तबी मैंने बहा आवास में जाकर जानकारी ली और मुझे पता चला हमारा 360000 का लोन पास हुआ है | पूरी जानकरी लेने पर पता चला की 15 साल तक हमें किस देना है 5798 (प्रति माह) |
              मैंने उसी दिन लोन कैंसिलेशन की एप्लीकेशन दी | मैंने अनिल शर्मा को अपने 7000 और जांच की मांग की तो उसे देने से मन कर दिया और ब्लैकमेल करने लगा | कहने लगा मुजे 14000 डोगे तबी मैं चेक दूंगा |
              मैंने अनुरोध किया पर | उसने साफ मना कर दिया | कुछ समय बाद उसे चेक तो दे दिया पर 7000 नहीं दिए |
              अनिल श्रम ने हमारे साथ गलत किया है | हमरी मदद करें
              Nov 24, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 24, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                A
                addankichanu
                from Bhimavaram, Andhra Pradesh
                Oct 24, 2021
                Resolved
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                Resolved

                On June 10, 2020, I had made a transaction at a local shop in Bhimavaram, Andhra Pradesh for checking my credit card and on the same day, there was a fraud transaction worth 15k that took place in Mumbai without my consent or authorization via OTP and I didn't receive any message of this transaction as well. I had noticed this transaction in the credit card statement of that month.

                I had contacted the bank after noticing at the earliest and after a few attempts, they had asked us to contact to customer care but we didn't receive any response from the bank and then we have been contacted by credit card agents to pay due 2 times a month and we explained to them the fraud transaction scenario and they mentioned that they will revert with an update shortly but we didn't get any response even once.
                We had noticed that from September 2020 they have been debiting a different amount for not paying the amount of fraud transaction from my savings account in the bank.
                Nov 29, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 27, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We request you to write to us at cc.[protected]@hdfcbank.com with the transaction details and the exact dispute and we shall assist you.

                -Zubin
                HDFC Bank Customer Assistance
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                  M
                  MaheshNair18
                  from Trivandrum, Kerala
                  Oct 24, 2021
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                  Resolved

                  Address: "Maya Bhavan" koithoorkonam P.O, Pothencodu via

                  I registered for the fastag one from HDFC fastag website with reference number DFT[protected] on 12th October 2021. Customer and wallet ID is created, fastag issued successfully messages received too. But no any sign of fastag until now. No details of courier or tracking. The customer care doesn't know about the shipment of product either. Then whome to ask for the same??? Pathetic customer care. I am just receiving replies, "WAIT"
                  Nov 27, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 27, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience. We request you to elaborate your query in detail and write to us at [protected]@hdfcbank.com with the below :

                  1) Your Fastag application reference number ( Eg - HFR374506 ) .
                  2) Vehicle Number
                  3) Mobile Number

                  -Zubin
                  HDFC Bank Customer Assistance
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                    V
                    vishnumuki
                    from Chennai, Tamil Nadu
                    Oct 24, 2021
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                    Resolved

                    My salary account in hdfc bank but October month 1677 rs debit 8 time narration ach auto debit return charges pls i request to refund this amount and stop ach debit.what is the proceedure yo refund my amount

                    AC number [protected]
                    RS puram branch coimbatore
                    Nov 27, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 26, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience. We have shared your details with the concerned team and our bank official will contact you on or before October 29, 2021.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      D
                      Deepthi Ramagiri
                      Oct 23, 2021
                      Resolved
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                      Resolved

                      Amount deducted and is on hold.. mirevenue held through gefu

                      Amount is getting deducted from my hdfc salary account as mi revenue hold though gefu.. what does that mean and need refund past 6 months...
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                      S
                      Smith lopez
                      from Trivandrum, Kerala
                      Oct 23, 2021
                      Resolved
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                      Resolved

                      Address: Trivandrum

                      Hi..Two Days before my hdfc bank account is deducted a amount of rs 59 without my permission or information such as..given As deducted for STMT charges net mbl incl gst.For what is this amount deducted?Pls check and take necessary steps and if it is unwanted deduction pls take necessary step to avoid such deductions...
                      Nov 25, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 24, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                      -Anay
                      HDFC Bank Customer Assistance
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                        S
                        shuvo939
                        Oct 23, 2021
                        Resolved
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                        Resolved

                        I haven't any account in HDFC Bank ...but, still I have got message that I had not paid the outstanding amount of my credit card and the message contained with an unknown phone number for any query related !!
                        Nov 25, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 24, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          M
                          Oct 23, 2021
                          Resolved
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                          Resolved

                          My account has been debited twice with Rs.298.46 and Rs- 708 for "AMB CHRG INCL ST & CESS" for Sept 2021 without any prior intimation or alert.

                          I have never been communicated via Email or SMS for any such charges they introduced.

                          If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

                          This happened second time with me and its not acceptable in any case. Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever.
                          Nov 27, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Oct 23, 2021
                          Updated by [email protected]
                          I had a poor experiance with hdfc bank very bad service
                          Verified Support
                          Oct 26, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience. We have shared your details to concerned team and our bank official will contact you on or before October 29, 2021.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            M
                            Mehul Waghela.
                            Oct 23, 2021
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                            I got a call from[protected] and asked me to contact Mr. AK. Mathur about my HDFC Life Policy[protected] from Hyderabad branch he explained me lot of things about my existing policy stating I have paid 2 premiums in 2012 and 2013 and to avail the maturity benefits told about 2 option pay premium for balance 3 years or premium of 1 year
                            asked about Aadhar card, Pan Card, Cancelled cheque, etc...

                            In turn I asked for his ID Card, Branch Address, Video call, after a heated exchange of words over whats app call
                            he challenged me to make sure my settlement is not done.

                            I was in police station when I was on call and things are recorded by local police station, the number location tracing is under progress.

                            HDFC needs to look into this matter at earliest.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Anjalishinu
                              from Bilaspur, Uttar Pradesh
                              Oct 23, 2021
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                              Address: Shankar Nagar Bilaspur Chhattisgarh
                              Website: Amazon

                              My name is Anjali Yadav and I had ordered ILLI LANDON TOP Of RS 599 in Amazon on 19th sep and after 21st sep I return this order due to some personal reason. And on 28th sep Amazon Initiated the amount to my card but I still didn't get the money Amazon send this Reference Number- SJDXMW5T0000KSGM5EQB and told me to fill charge dispute form but HDFC Bank doesn't have such policy. So kindly respond to such Complain Its very urgent.
                              My card Number is- [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 25, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We request you to share your bank account statement on [protected]@hdfcbank.com for further investigation.

                              -Zubin
                              HDFC Bank Customer Assistance
                              Nov 14, 2021
                              Updated by Anjalishinu
                              Issue not resolved yet kindly provide the Proper mail ID to raise complain
                              here id mentioned is [protected]@hdfcbank.com how can I DROP MAIL TO THIS ID kindly help
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Anjalishinu's [Complaint's author] reply, Nov 9, 2021
                              Can you please help me with the reference number that I have to mention on https://bit.ly/2Lzhyn3 while sharing the complete concern
                              Anjalishinu's [Complaint's author] reply, Nov 14, 2021
                              Kindly provide reference number it is not visible it says TTprotected
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                                I
                                Imran Ismailbhai Sayyed
                                Oct 22, 2021
                                Resolved
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                                Resolved

                                Address: sami di Patan

                                Dear sir.

                                Bank has deducted as asd charges from my account why??

                                Ac No - [protected]
                                Name: saiyad hidaytullah m saiyad
                                Branch :: Dunavada gujarat
                                Nov 25, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 24, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are unable to trace details. Kindly request the account holder to write to us at https://bit.ly/2Lzhyn3 mentioning the date and amount of transaction for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  B
                                  bobbyraj
                                  from Rajpura, Punjab
                                  Oct 22, 2021
                                  Resolved
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                                  Resolved

                                  This is to inform you that I have a salary account with HDFC Bank. on date 21st Oct 2021, from my account deduction of ACH Debit return charges Rs. 590/- reference no. MIR[protected]& Rs. 530/- reference no. MIR[protected] without any intimation or any reason. its very unfair that the bank deduct a huge amount charges to our account.

                                  I have called customer care and they told me that this amount is deducted because of loan bounce. but in between this month no loan bounce against my account. .

                                  Kindly take the issue very seriously and Please return this amount. There was no intimation from the bank on the consequences of not keeping sip amount in account.
                                  Nov 29, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 24, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    S
                                    Sebastiao
                                    Oct 22, 2021
                                    Resolved
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                                    Resolved

                                    I have been charged EMI RTN charges of Rs 236 on 22 Oct 2021. I don't have any loan pending with this. I don't know why this bank have charged me. Can anyone help me with this?
                                    Nov 27, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 24, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                    -Anay
                                    HDFC Bank Customer Assistance
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