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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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HDFC Bank reviews & complaints page 189

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H
harishmahor123
Oct 26, 2021
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Address: hdfc card

Dear sir my name is ramprakash mahor my credit card number end with 9752 i paid my 1058rupees emi on 29 sep despite i paid on time they imposed penalty of 450+81rupees on me and this is sencond time please take some strict action against bank and olease mera money refund karwa dijiye my contact number is [protected]
HDFC Bank customer support has been notified about the posted complaint.
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    A
    aditya21291
    from Surat, Gujarat
    Oct 25, 2021
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    Purchased an Fridge almost 4 months back using my hdfc credit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 90 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.

    Transaction date: 2/7/2021
    Amount: 56000 INR
    Merchant Name : Samsung RR
    Offer : 10% Cashback to be credited in 90 Days
    HDFC Bank customer support has been notified about the posted complaint.
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      E
      earth.123 gur
      Oct 25, 2021
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      Address: Gurgaon , Rhna Road

      Worst Service from HDFC Teller @ JMD Megapolis Branch @ Gurgaon and her so called Manager.

      Pathetic is the right word, don't go to this branch ever, not ready to listen, acting as if they are god and owners of bank.

      Going to this branch is aa harrassment.

      their attitude sucks.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Sprqa3496
        Oct 25, 2021
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        HDFC Netbanking Portal is not working
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Sandy2709
          Oct 25, 2021
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          Credit card settlement

          I have taken the settlement on November 2020 and it has been approved for 44700 In 6 shots. I have paid all the proposed amount within the maturity date i.e, paid all my dues in March 2021. An officer from HDFC bank called me and threatened me that I have 3000 pending and if I am not paying they will send some goons to home. I had paid the pending 3000 in the same day and the manager from hdfc bank said me that he will issue the NOC within...
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          SkPn
          Oct 25, 2021
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          2 years back i opened hdfc acc as salary acc, later i quit the job and was not that acc for pas 8 months. They have converted from salary acc to saving without amy information. Also never got any kind of communication regarding minimum balance and fine for not maintaining minimum balance. I was not even using that acc.. when i checked that accout 2 days back only got to know about this negative balance. Its really not fair, they are keep on charging penalty amount every month for non maintenance. I want to close that acc now but they are not allowing me and also asking me to pay that amount which i couldn't. Kindly take any step regarding this to waive off the amount
          HDFC Bank customer support has been notified about the posted complaint.
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            G
            george bowl
            from Chennai, Tamil Nadu
            Oct 25, 2021
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            Address: Hdfc bank t.nagar

            Hello Myself George bowl from Chennai availed a bike loan from hdfc bank of amount 80k plus we have given for ecs mandate from my name from state Bank of India but I am physically disabled person I can't make signature only thumb impression I'm central government staff and I also given proof that I can't make signature because of this my emi bounce occurred and we are not informed about this issue from the bank side representatives they said me to pay through netbanking and gray I was making the payment for 22 months now my loan finished this month but now they are telling me to pay 6500rs as charges for emi bounce but I didn't make single late payment before every due date I made payment through netbanking to my loan account but they charged me amount which is not good iam a physically disabled person because of my sickness my cheque got problem and for this they are punishing a person with 6500rs very bad I want the bank to look into this please
            Nov 28, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 28, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Zubin
            HDFC Bank Customer Assistance
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              S
              Sudarshan_k
              Oct 25, 2021
              Resolved
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              Resolved

              I purchased a new camera in 43000 using my credit card. I want to pay whole amount at once. But hdfc bank automatically converted my transaction bill into aggregator emi without my permission. This is very bad experience. I want instant solution.
              Nov 26, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 25, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                B
                Baigbanu
                from Chennai, Tamil Nadu
                Oct 25, 2021
                Resolved
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                Resolved

                I received my HDFC Credit card Statement Dated : 22/10/2021
                In which the following entry is made:
                22/10/2021 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999981022004898007) 3, 246.50
                22/10/2021 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999981022004898015) 217.74

                Total :3246.50 + 217.74 = 3464.24
                This amount is irrelevant and I didn't make any transaction on 22/10/2021
                virtually.

                I dont know why this amount is entered in the Bill Statement Dt:22/10/2021

                I need the proper Explanation and rectify the above Statement. Otherwise I will be forced to surrender my Credit Card Back
                Oct 25, 2021
                Complaint marked as Resolved 
                I approached the Nearby HDFC Branch and they gave me the correct explanation and the issue is solved to the best of my satisfaction. I thanked the Staff of HDFC Br. Thank You
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  missh
                  from Dhariwal, Punjab
                  Oct 24, 2021
                  Resolved
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                  Resolved

                  Received response but no resolution. Totally disappointed. Money and hope both are lost.
                  Nov 26, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 25, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    sravya_
                    Oct 24, 2021
                    Resolved
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                    Resolved

                    Address: kodur

                    I had paid 50, 000 rupees through net banking for my college fees on 12th September 2021. The amount has been deducted from my bank account but the transaction has failed. It's been nearly 2 months but the money has not been refunded. Please help to resolve the issue I'm facing.
                    Nov 26, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 25, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    Hdfc customer service just keep you engaged with no solid resolution. Worst service ever
                    The money had been credited to the college account but they hadn't informed me the same. I thought it was an issue at the bank's end. I got the refund from the college yesterday.
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                      T
                      Thangaraj Pandian K
                      from COIMBATORE, Tamil Nadu
                      Oct 24, 2021
                      Resolved
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                      Resolved

                      I have cancelled a order on Amazon, after a few minutes I got a message from HDFC that Ur transaction on hdfc bank debit/atm card has been credited/reversed by AMAZON 000 on[protected]:20:32:34
                      I checked the online statement and it is not credited into my account.
                      Oct 26, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 25, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        S
                        Sudhakar S
                        from Kadapa, Andhra Pradesh
                        Oct 24, 2021
                        Resolved
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                        Resolved

                        ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX02187 for Razorpay software pvt ltd with UMRN No.HDFC7

                        I got this sms today but haven't authorised any debit mandate. Customer care isn't useful. And branches are not open today being Sunday.
                        Nov 27, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Oct 24, 2021
                        Updated by Sudhakar S
                        Issue was not resolved but why it's marked as resolved.

                        Dear HDFC Team,
                        I got this sms today stating that
                        ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX02187 for Razorpay software pvt ltd with UMRN No.HDFC[protected]

                        I have never opted for this nor do I know that how can it be enabled without my permission.
                        I ask you to cancel this as soon as possible.

                        And for future, please atleast inform me before enabling any services.

                        Thank you
                        Sudhakar S
                        [protected]

                        Verified Support
                        Oct 27, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience.

                        Please share the registered contact number and elaborate your query in detail for further assistance.

                        You may also write back to at [protected]@hdfcbank.com.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          P
                          princejeet singh
                          Oct 24, 2021
                          Resolved
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                          Resolved

                          Hi Team, a charges of Rs. 354 deducted from my account under AMB CHRG INCL GST FOR SEP2021. The balance of my account is 13, 989.48. Could you pls check and help. Customer ID[protected]
                          Nov 27, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 27, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience.

                          Please share your registered contact details for further assistance.

                          You may also write back to us at [protected]@hdfcbank.com.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            L
                            lalchand.mehto01
                            from Sri Ganganagar, Rajasthan
                            Oct 24, 2021
                            Resolved
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                            Resolved

                            Address: HDFC Bank LTD, PN 30, Goshala Rd, E Blk, NHW 15, Sri Ganganagar, Rajasthan 335001

                            एचडीएफसी ऋण डीएसए अनिल शर्मा नाम के आदमी ने मेरे साथ फ्राउड किया है | इसने मुझे कोई बिना कोई जानकारी के मुझे और मेरे पापा से 14000 रिसबत और एक खाली चक साइन किया हुआ लेकर लोन पास करने का वादा किया था | उसने मुझसे जुठबोलकर 7000 रुपये की अत्यावश्यक मांग की और मैंने उसे ऑनलाइन ट्रांसफर किया |उसके बैंक से लोन रिजेक्ट हो गया | और बाद में इसके खुद के बैंक एचडीएफसी से लोन पास नी होने पर उसे आवास फाइनेंस लिमिटेड। हमारे दस्तावेज़ दे दिए बहा पर हमारे पुचने पर भी हमको कुछ नी बताया जब लोन पास होने लगा तबी मैंने बहा आवास में जाकर जानकारी ली और मुझे पता चला हमारा 360000 का लोन पास हुआ है | पूरी जानकरी लेने पर पता चला की 15 साल तक हमें किस देना है 5798 (प्रति माह) |
                            मैंने उसी दिन लोन कैंसिलेशन की एप्लीकेशन दी | मैंने अनिल शर्मा को अपने 7000 और जांच की मांग की तो उसे देने से मन कर दिया और ब्लैकमेल करने लगा | कहने लगा मुजे 14000 डोगे तबी मैं चेक दूंगा |
                            मैंने अनुरोध किया पर | उसने साफ मना कर दिया | कुछ समय बाद उसे चेक तो दे दिया पर 7000 नहीं दिए |
                            अनिल श्रम ने हमारे साथ गलत किया है | हमरी मदद करें
                            Nov 24, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 24, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              A
                              addankichanu
                              from Bhimavaram, Andhra Pradesh
                              Oct 24, 2021
                              Resolved
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                              Resolved

                              On June 10, 2020, I had made a transaction at a local shop in Bhimavaram, Andhra Pradesh for checking my credit card and on the same day, there was a fraud transaction worth 15k that took place in Mumbai without my consent or authorization via OTP and I didn't receive any message of this transaction as well. I had noticed this transaction in the credit card statement of that month.

                              I had contacted the bank after noticing at the earliest and after a few attempts, they had asked us to contact to customer care but we didn't receive any response from the bank and then we have been contacted by credit card agents to pay due 2 times a month and we explained to them the fraud transaction scenario and they mentioned that they will revert with an update shortly but we didn't get any response even once.
                              We had noticed that from September 2020 they have been debiting a different amount for not paying the amount of fraud transaction from my savings account in the bank.
                              Nov 29, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 27, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We request you to write to us at cc.[protected]@hdfcbank.com with the transaction details and the exact dispute and we shall assist you.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                M
                                MaheshNair18
                                from Trivandrum, Kerala
                                Oct 24, 2021
                                Resolved
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                                Resolved

                                Address: "Maya Bhavan" koithoorkonam P.O, Pothencodu via

                                I registered for the fastag one from HDFC fastag website with reference number DFT[protected] on 12th October 2021. Customer and wallet ID is created, fastag issued successfully messages received too. But no any sign of fastag until now. No details of courier or tracking. The customer care doesn't know about the shipment of product either. Then whome to ask for the same??? Pathetic customer care. I am just receiving replies, "WAIT"
                                Nov 27, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 27, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience. We request you to elaborate your query in detail and write to us at [protected]@hdfcbank.com with the below :

                                1) Your Fastag application reference number ( Eg - HFR374506 ) .
                                2) Vehicle Number
                                3) Mobile Number

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  V
                                  vishnumuki
                                  from Chennai, Tamil Nadu
                                  Oct 24, 2021
                                  Resolved
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                                  Resolved

                                  My salary account in hdfc bank but October month 1677 rs debit 8 time narration ach auto debit return charges pls i request to refund this amount and stop ach debit.what is the proceedure yo refund my amount

                                  AC number [protected]
                                  RS puram branch coimbatore
                                  Nov 27, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 26, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience. We have shared your details with the concerned team and our bank official will contact you on or before October 29, 2021.

                                  -Zubin
                                  HDFC Bank Customer Assistance
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                                    D
                                    Deepthi Ramagiri
                                    Oct 23, 2021
                                    Resolved
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                                    Resolved

                                    Amount deducted and is on hold.. mirevenue held through gefu

                                    Amount is getting deducted from my hdfc salary account as mi revenue hold though gefu.. what does that mean and need refund past 6 months...
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                                    Smith lopez
                                    from Trivandrum, Kerala
                                    Oct 23, 2021
                                    Resolved
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                                    Resolved

                                    Address: Trivandrum

                                    Hi..Two Days before my hdfc bank account is deducted a amount of rs 59 without my permission or information such as..given As deducted for STMT charges net mbl incl gst.For what is this amount deducted?Pls check and take necessary steps and if it is unwanted deduction pls take necessary step to avoid such deductions...
                                    Nov 25, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 24, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                    -Anay
                                    HDFC Bank Customer Assistance
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