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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 188

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V
vinu456
from Irinjalakuda, Kerala
Oct 29, 2021
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Unjustly charged

Address: Sivaranjini, Mathunkal Road,, Chempu.P.O

HDFC This bank has unjustly withdrawn money from my account. 29.50 paise twice on the same date i.e. amounting to Rs.59. (.NWD DECCHG)...
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joy.02 GANGULY
Oct 29, 2021
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Address: 34/b belvedere road alipore, cal-27, Address Line 2

Today I noticed Rs 236 was deducted from my savings account by the name of emi rtn charges, but why? I am clearing all my emi on time date wise on a auto debit mode, kindly look into this matter & do the needful.
HDFC Bank customer support has been notified about the posted complaint.
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    kuljeetjasrotia
    from kathua, Jammu and Kashmir
    Oct 29, 2021
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    Address: v.p/o jandi tehsil hiranagar district kathua

    I want refund my money otherwise i have cancel my account please check and refund my money thanks
    HDFC Bank customer support has been notified about the posted complaint.
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      K
      kamrankhan123
      from Mumbai, Maharashtra
      Oct 29, 2021
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      Address: bandra west mumbai 400050

      Dear HDFC Team,

      Today i have received this message from HDFC bank but i have personally
      not registered any Debit Mandate for my HDFC account. Please cancel any such ADHO i have nothing to do with and confirm the same as soon as possible.

      ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX24176 for Razorpay software pvt ltd with UMRN No.HDFC[protected].
      Oct 29, 2021
      Complaint marked as Resolved 
      my relationship manager at hdfc bank has resolved the issue. The auto debit was for Amazon pay upi.
      HDFC Bank customer support has been notified about the posted complaint.
      Oct 29, 2021
      Updated by kamrankhan123
      My online complaint no is HBL=[protected]
      Oct 29, 2021
      Updated by kamrankhan123
      hey my complaint has been resolved by my relationship manager at the hdfc bank Mr Hemjraj . Thanks please go ahead and close the same . The transaction sms was from Amazon upi auto debit which i have authorised.
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        V
        Vel58
        Oct 29, 2021
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        Customer id 59587314

        I recently changed my house address and I’m not able to update with gas bill

        And my atm card going to expire on this month

        And update on address will take more than 45 days how will I withdraw money ????
        HDFC Bank customer support has been notified about the posted complaint.
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          immaneni gowtham
          Oct 29, 2021
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          I have not authorised the following " ACH Debit mandate registered for Rs. 99999.00 /- with frequency ADHO in HDFC Bank ".
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Arzoo batra
            Oct 29, 2021
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            I have ordered two products on 20 sept 2021 of amount Rs 1399 and Rs 595
            They have initiated the amount on 27 sept 2021 and 28 september 2021

            But i didnt received the amount
            They have given their refund reference number, both the product have same refund reference number

            Refund Reference number -

            TRLUC9WL0000KTOSMBYR

            Please resolve my issue and please refund my amount
            HDFC Bank customer support has been notified about the posted complaint.
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              Arka29
              Oct 28, 2021
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              Resolved

              I have founded that after receiving 1st payment on 28th October in my newly opened HDFC account [protected], 59 rs. is on hold. I have attached the screenshot of the same. I don't know the reason why is it on hold.

              Please look into it and do the needful.
              Dec 2, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 30, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

              -Anay
              HDFC Bank Customer Assistance
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                P
                praneeth balasankula
                Oct 28, 2021
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                Address: MUMBAI,MAHARASHTRA

                I have hdfc account and get personal loan from hdfc bank i paid every month emi 3418 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is Rs 531. Now, after 2 month they charge me 236 Rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  Aravindr06
                  Oct 28, 2021
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                  Hi,

                  I am working at TCS, Chennai. How can i transfer my balance from my old expired HDFC prepaid food card to Newly issued HDFC Food card.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Sunil Kamboj1995
                    from Sirsa, Haryana
                    Oct 28, 2021
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                    Address: S/ Wazir Chand Village Dhani Rampura, P.O. Bhavdin (65) Sirsa Haryana

                    I am Sunil Kamboj, i have account in HDFC Branch. due to address Details my credit card application declined. Now my account address is changed in Hdfc bank. Please send my Credit Card in my Correct address which is already mention in HDFC account profile.

                    Application Number : 21J[protected]RI

                    Application Date: 19 October 2021
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      SHANA AGENCIES
                      Oct 28, 2021
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                      Hi, I have recevied the call from HDFC and they have told you have eligible for home top up loan with lower interest. So i have applied the top loan through online, they have assigned one exectuive name is Vignesh [protected]. He don't have time to think, everything is ok, just need to pay process fee. Then i have paid process fee 5300 .
                      After i paid the fee, next day everyone came for address visit and office visit .2nd day onward i am only follow with executive . After one week he credit score not match with your requirment and this amount is non refundable.

                      My purpose of post, if any one looking for home loan or top loan, please check twice before pay the fees.

                      Worst experience with HDFC.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Surind
                        from Ahmedabad, Gujarat
                        Oct 28, 2021
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                        This is regarding my HDFC account being locked from the past 3-4 weeks. After login into Net-banking, I’m not able to perform any transaction, even not able to see the statement. It's showing error "There is a low severity memo present on the credit account. There is a low severity memo present on the Debit account. There is a memo present on the Debit account."

                        Not sure what's the delay to lift-up the lock as I'm really frustrated on chasing the same. All my transaction are pending and even some of the auto-pay have already rejected. The issue started when I changed my address and I was not able to receive the welcome letter and it was returned to HDFC head office. After that when a new address updated in my account, I received the letter and the same I had shared with home branch. They mentioned that they have updated the concern department saying that customer received the letter but still there is no resolution. This case has been transferred to home branch (Ghaziabad Branch) and I received reply from the branch on 2nd Aug. that it will be resolved in 3-4 business days but today is 6th day and still facing the same issue. I don’t think there is any proper coordination among the HDFC internal department as the associate mentioned that she updated concern department to lift-up the lock and followed-up with them several times but still they have not entertained the request and no one is able to lift-up the lock as of now.

                        I never thought this kind of customer service from HDFC bank as I have this account from the past 15 years and this is my worst experience ever and I lost trust which I have with HDFC bank till the date. If I’m not able to do any transaction and the account is idle then what’s the use of it. If the issue is not getting resolved soon, I’m going to explore the other option.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Manjeet72
                          from Delhi, Delhi
                          Oct 28, 2021
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                          Address: HDFC Bank ,Station Road, Jaipur

                          I took loan from Ceutrion bank Of Punjab which is merged in HDFC and it paid in HDFC . Now I need NOC for my LIC Policies which got matured .loan no : 90154423.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            balamurugan-MS
                            from chennai, Tamil Nadu
                            Oct 28, 2021
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                            Resolved

                            I have a salary account with hdfc bank. I have started with sip in mutual funds using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (2 times) and total 1121 rs is deducted from my account on 27/10/2021.

                            I have called customer care and they told me that this amount is deducted because of payment bounce.

                            I have never been informed that this would be charged due to a lack of funds. What are these charges for! Why are they so high. It is not a debt I have to pay. It is a sip. How can you inculcate the habit of regular savings if you penalize so harshly for not having balance?

                            Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping the sip amount in the account.

                            Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to HDFC bank for sure, I will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                            please help me resolve this and return my money.
                            Nov 2, 2021
                            Complaint marked as Resolved 
                            issue was resolved.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              D
                              Dileep Murthy
                              Oct 28, 2021
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                              Have salary account with hdfc bank. I have started with sip in mutual funds.i have maintain sufficient balance however . I have been charged ach debit return charges of 1515, now showing balance -3479/- in Oct 28

                              I have never been informed . What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                              Hdcf bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                              Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                              Please please help me resolve this and return my money.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                sandeepw22
                                Oct 27, 2021
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                                HDFC Bank — Cashback not received on credit card
                                Purchased Iphone11 from Reliance Digital on 25-Feb-21 through HDFC credit card, and was about to get Rs, 5000 cashback after 90-120 days and there is nothing received till now. Order no - RDF09852775.

                                I raised here previously as well one complaint, they give one URL for raising HDFC ticket, but after that noone bothers to work on that.

                                HDFC keep cheating people, i have been cheated for Rs. 5000
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Kaustubh Tote
                                  Oct 27, 2021
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                                  My mobile number [protected] is getting personal load calls even after activating dnd.

                                  Please look into the issue asap elase I will file a police complaint.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    M
                                    Muskan Chandra
                                    from Lakhisarai, Bihar
                                    Oct 27, 2021
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                                    Address: Lakhisarai

                                    Rs 236 got deducted from my HDFC saving account saying it's for debit card issuance. While there was nothing such said while opening the account at the Lakhisarai branch.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      rautdeepak55
                                      Oct 26, 2021
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                                      Hi HDFC higher team

                                      I would like to again and again request you to stop my emi and put my Transaction on hold due to dispute is in progress and an EMI transaction of RS 255000 reference loan account[protected] which has already been reported multiple times.
                                      Already first emi is generated on my this oct month bill life cycle and also loan emi account active attached in below screen shot which i reported to customer care on call and also to dispute team
                                      I am again and again requestimg you to take priority action on putting my disputed transaction and all emi on hold stop in my monthly bills.
                                      IF you failed to do this regular work stopping my disputed transaction in spite of multiple warning I have to launch another FIR against HDFC for giving me mental harassment for not following process with respect to dispute
                                      I will also Report this major issue to RBI for all your wrong process against dispute transaction
                                      Hope your will stop my emi for disputed transaction with reference to below email failing so hdfc dispute team and hdfc customer team will be liable for any additional charges applied to me and has to undergo all legal actions taken later
                                      HDFC Bank customer support has been notified about the posted complaint.
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