Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
Resolved
18420
Unresolved
14525
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 188

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Arka29
Oct 28, 2021
Resolved
Report
Copy
Resolved

I have founded that after receiving 1st payment on 28th October in my newly opened HDFC account [protected], 59 rs. is on hold. I have attached the screenshot of the same. I don't know the reason why is it on hold.

Please look into it and do the needful.
Dec 2, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2021
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    praneeth balasankula
    Oct 28, 2021
    Report
    Copy

    Address: MUMBAI,MAHARASHTRA

    I have hdfc account and get personal loan from hdfc bank i paid every month emi 3418 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is Rs 531. Now, after 2 month they charge me 236 Rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aravindr06
      Oct 28, 2021
      Report
      Copy

      Prepaid Food card balance transfer

      Hi,

      I am working at TCS, Chennai. How can i transfer my balance from my old expired HDFC prepaid food card to Newly issued HDFC Food card....
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      Sunil Kamboj1995
      from Sirsa, Haryana
      Oct 28, 2021
      Report
      Copy

      Address: S/ Wazir Chand Village Dhani Rampura, P.O. Bhavdin (65) Sirsa Haryana

      I am Sunil Kamboj, i have account in HDFC Branch. due to address Details my credit card application declined. Now my account address is changed in Hdfc bank. Please send my Credit Card in my Correct address which is already mention in HDFC account profile.

      Application Number : 21J[protected]RI

      Application Date: 19 October 2021
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        SHANA AGENCIES
        Oct 28, 2021
        Report
        Copy

        Hi, I have recevied the call from HDFC and they have told you have eligible for home top up loan with lower interest. So i have applied the top loan through online, they have assigned one exectuive name is Vignesh [protected]. He don't have time to think, everything is ok, just need to pay process fee. Then i have paid process fee 5300 .
        After i paid the fee, next day everyone came for address visit and office visit .2nd day onward i am only follow with executive . After one week he credit score not match with your requirment and this amount is non refundable.

        My purpose of post, if any one looking for home loan or top loan, please check twice before pay the fees.

        Worst experience with HDFC.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Surind
          from Ahmedabad, Gujarat
          Oct 28, 2021
          Report
          Copy

          This is regarding my HDFC account being locked from the past 3-4 weeks. After login into Net-banking, I’m not able to perform any transaction, even not able to see the statement. It's showing error "There is a low severity memo present on the credit account. There is a low severity memo present on the Debit account. There is a memo present on the Debit account."

          Not sure what's the delay to lift-up the lock as I'm really frustrated on chasing the same. All my transaction are pending and even some of the auto-pay have already rejected. The issue started when I changed my address and I was not able to receive the welcome letter and it was returned to HDFC head office. After that when a new address updated in my account, I received the letter and the same I had shared with home branch. They mentioned that they have updated the concern department saying that customer received the letter but still there is no resolution. This case has been transferred to home branch (Ghaziabad Branch) and I received reply from the branch on 2nd Aug. that it will be resolved in 3-4 business days but today is 6th day and still facing the same issue. I don’t think there is any proper coordination among the HDFC internal department as the associate mentioned that she updated concern department to lift-up the lock and followed-up with them several times but still they have not entertained the request and no one is able to lift-up the lock as of now.

          I never thought this kind of customer service from HDFC bank as I have this account from the past 15 years and this is my worst experience ever and I lost trust which I have with HDFC bank till the date. If I’m not able to do any transaction and the account is idle then what’s the use of it. If the issue is not getting resolved soon, I’m going to explore the other option.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Manjeet72
            from Delhi, Delhi
            Oct 28, 2021
            Report
            Copy

            Address: HDFC Bank ,Station Road, Jaipur

            I took loan from Ceutrion bank Of Punjab which is merged in HDFC and it paid in HDFC . Now I need NOC for my LIC Policies which got matured .loan no : 90154423.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              balamurugan-MS
              from chennai, Tamil Nadu
              Oct 28, 2021
              Resolved
              Report
              Copy
              Resolved

              I have a salary account with hdfc bank. I have started with sip in mutual funds using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (2 times) and total 1121 rs is deducted from my account on 27/10/2021.

              I have called customer care and they told me that this amount is deducted because of payment bounce.

              I have never been informed that this would be charged due to a lack of funds. What are these charges for! Why are they so high. It is not a debt I have to pay. It is a sip. How can you inculcate the habit of regular savings if you penalize so harshly for not having balance?

              Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping the sip amount in the account.

              Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to HDFC bank for sure, I will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

              please help me resolve this and return my money.
              Nov 2, 2021
              Complaint marked as Resolved 
              issue was resolved.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Dileep Murthy
                Oct 28, 2021
                Report
                Copy

                Have salary account with hdfc bank. I have started with sip in mutual funds.i have maintain sufficient balance however . I have been charged ach debit return charges of 1515, now showing balance -3479/- in Oct 28

                I have never been informed . What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                Hdcf bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                Please please help me resolve this and return my money.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sandeepw22
                  Oct 27, 2021
                  Report
                  Copy

                  HDFC Bank — Cashback not received on credit card
                  Purchased Iphone11 from Reliance Digital on 25-Feb-21 through HDFC credit card, and was about to get Rs, 5000 cashback after 90-120 days and there is nothing received till now. Order no - RDF09852775.

                  I raised here previously as well one complaint, they give one URL for raising HDFC ticket, but after that noone bothers to work on that.

                  HDFC keep cheating people, i have been cheated for Rs. 5000
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kaustubh Tote
                    Oct 27, 2021
                    Report
                    Copy

                    My mobile number [protected] is getting personal load calls even after activating dnd.

                    Please look into the issue asap elase I will file a police complaint.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Muskan Chandra
                      from Lakhisarai, Bihar
                      Oct 27, 2021
                      Report
                      Copy

                      Address: Lakhisarai

                      Rs 236 got deducted from my HDFC saving account saying it's for debit card issuance. While there was nothing such said while opening the account at the Lakhisarai branch.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        rautdeepak55
                        Oct 26, 2021
                        Report
                        Copy

                        Hi HDFC higher team

                        I would like to again and again request you to stop my emi and put my Transaction on hold due to dispute is in progress and an EMI transaction of RS 255000 reference loan account[protected] which has already been reported multiple times.
                        Already first emi is generated on my this oct month bill life cycle and also loan emi account active attached in below screen shot which i reported to customer care on call and also to dispute team
                        I am again and again requestimg you to take priority action on putting my disputed transaction and all emi on hold stop in my monthly bills.
                        IF you failed to do this regular work stopping my disputed transaction in spite of multiple warning I have to launch another FIR against HDFC for giving me mental harassment for not following process with respect to dispute
                        I will also Report this major issue to RBI for all your wrong process against dispute transaction
                        Hope your will stop my emi for disputed transaction with reference to below email failing so hdfc dispute team and hdfc customer team will be liable for any additional charges applied to me and has to undergo all legal actions taken later
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          harishmahor123
                          Oct 26, 2021
                          Report
                          Copy

                          Address: hdfc card

                          Dear sir my name is ramprakash mahor my credit card number end with 9752 i paid my 1058rupees emi on 29 sep despite i paid on time they imposed penalty of 450+81rupees on me and this is sencond time please take some strict action against bank and olease mera money refund karwa dijiye my contact number is [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            aditya21291
                            from Surat, Gujarat
                            Oct 25, 2021
                            Report
                            Copy

                            Purchased an Fridge almost 4 months back using my hdfc credit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 90 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.

                            Transaction date: 2/7/2021
                            Amount: 56000 INR
                            Merchant Name : Samsung RR
                            Offer : 10% Cashback to be credited in 90 Days
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              E
                              earth.123 gur
                              Oct 25, 2021
                              Report
                              Copy

                              Address: Gurgaon , Rhna Road

                              Worst Service from HDFC Teller @ JMD Megapolis Branch @ Gurgaon and her so called Manager.

                              Pathetic is the right word, don't go to this branch ever, not ready to listen, acting as if they are god and owners of bank.

                              Going to this branch is aa harrassment.

                              their attitude sucks.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sprqa3496
                                Oct 25, 2021
                                Report
                                Copy

                                HDFC Netbanking Portal is not working
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sandy2709
                                  Oct 25, 2021
                                  Report
                                  Copy

                                  Credit card settlement

                                  I have taken the settlement on November 2020 and it has been approved for 44700 In 6 shots. I have paid all the proposed amount within the maturity date i.e, paid all my dues in March 2021. An officer from HDFC bank called me and threatened me that I have 3000 pending and if I am not paying they will send some goons to home. I had paid the pending 3000 in the same day and the manager from hdfc bank said me that he will issue the NOC within...
                                  Helpful
                                  3 other people found this review helpful
                                  3 found this helpful
                                  Write a comment
                                  Report
                                  Copy
                                  S
                                  SkPn
                                  Oct 25, 2021
                                  Report
                                  Copy

                                  2 years back i opened hdfc acc as salary acc, later i quit the job and was not that acc for pas 8 months. They have converted from salary acc to saving without amy information. Also never got any kind of communication regarding minimum balance and fine for not maintaining minimum balance. I was not even using that acc.. when i checked that accout 2 days back only got to know about this negative balance. Its really not fair, they are keep on charging penalty amount every month for non maintenance. I want to close that acc now but they are not allowing me and also asking me to pay that amount which i couldn't. Kindly take any step regarding this to waive off the amount
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    george bowl
                                    from Chennai, Tamil Nadu
                                    Oct 25, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Hdfc bank t.nagar

                                    Hello Myself George bowl from Chennai availed a bike loan from hdfc bank of amount 80k plus we have given for ecs mandate from my name from state Bank of India but I am physically disabled person I can't make signature only thumb impression I'm central government staff and I also given proof that I can't make signature because of this my emi bounce occurred and we are not informed about this issue from the bank side representatives they said me to pay through netbanking and gray I was making the payment for 22 months now my loan finished this month but now they are telling me to pay 6500rs as charges for emi bounce but I didn't make single late payment before every due date I made payment through netbanking to my loan account but they charged me amount which is not good iam a physically disabled person because of my sickness my cheque got problem and for this they are punishing a person with 6500rs very bad I want the bank to look into this please
                                    Nov 28, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 28, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Zubin
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit