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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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18420
Unresolved
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HDFC Bank reviews & complaints page 192

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S
Suraj a dongare
from pune, Maharashtra
Oct 19, 2021
Resolved
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Address: Pune

Dear sir/madam,

name: suraj a dongare
ac. No: 5010******4020
branch: alandi road
ifsc: hdfc0009467

my account balance rs. 590/- hold by bank(mirevenue hold through gefu) on 05 octo. 2021.
Please refund hold amount in my account .

Thanks and regards.
Nov 21, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by October 26, 2021. We request your patience in the interim.

-Zubin
HDFC Bank Customer Assistance
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    A
    aditya21291
    from Surat, Gujarat
    Oct 19, 2021
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    Address: india

    I purchased an Fridge almost 4 months back using my hdfc credit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 120 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 21, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience. We request you to provide us with the complete offer details received from the bank along with header and footer and the exact transaction details like date, amount, merchant name and chargeslip/ invoice copy to enable us assist you.

    -Zubin
    HDFC Bank Customer Assistance
    Oct 22, 2021
    Updated by aditya21291
    Transaction date: 2/7/2021
    Amount: 56000 INR
    Merchant Name : Samsung RR
    Offer : 10% Cashback to be credited in 90 Days

    Please find the requested documents - now kindly process this further so i can get my Cashback soon

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      A
      Aman Gondaliya
      Oct 19, 2021
      Resolved
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      Resolved

      Hello, I canceled one of my orders on Flipkart of Rs.1799 on 3rd October. And according to Flipkart, the seller has already refunded it by 8th October. But still, it hasn’t been reflected in my bank account yet. I sent so many emails to the bank in the past few days. But I am not getting any proper response.

      My customer id:[protected]
      Nov 21, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 21, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience. We fully understand your concerns expressed towards the aforesaid transaction.

      Your email has been already received vide HBL number[protected].

      We wish to inform you that we are looking into your query on top priority and the same has been forwarded to the concerned department for processing and we will respond to your email with details within October 25, 2021.

      We appreciate your patience in the interim.

      The Reference number for your query is 2431044 .

      -Zubin
      HDFC Bank Customer Assistance
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        A
        AGodha
        from Nalgonda, Andhra Pradesh
        Oct 19, 2021
        Resolved
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        Resolved

        I have changed my mailing address but I am receiving the new credit card on the old address itself. How can I get the my new credit card on the address I have updated in my profile?
        Nov 19, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 19, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          S
          Saraniya M C
          Oct 19, 2021
          Resolved
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          Resolved

          I tried sending money to a beneficiary from my HDFC account and it showed me failed transaction due to technical reason. The money has been deducted from my account but the beneficiary has not yet received the money and i received the message saying failed transaction.

          I need a resolution for this ASAP.
          Nov 19, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 19, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            D
            Diya Kataria
            Oct 19, 2021
            Resolved
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            Resolved

            I had returned a product on amazon. And after a couple of days, I got a text message from HDFC Bank stating

            "Ur transaction on HDFC Bank [amount] has been credited/reversed by Amazon"

            It's been more than 24 hours since I got the message yet no credited amount is reflecting in my account.
            Nov 19, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 19, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              M
              mudaskadesh
              Oct 19, 2021
              Resolved
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              Resolved

              Address: Athani
              Website: Na

              HDFC Bank ACH Debit mandate registered for Rs. 20000.00 /- with frequency ADHO in A/c No.XXXXXXXXX44577 for CAMDEN TOWN TECHNOLOGIES PRIVATE LIMITED with HDFC Bank UMRN No.HDFC[protected]
              This Is Not under stand how sending This Massage
              please clear This Issue I Am Not Required
              Nov 19, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 19, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                A
                Aruna Arthi
                Oct 19, 2021
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                Address: MES CROSS STREET, MES ROAD

                Hi Team,

                I am seeing this for 2 month offus processing fees going on in my credit card could you please clarify why this processing fees going on.

                25/09/2021 OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980925000879709) 199.00

                17/10/2021 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999981017008978128) 1, 954.41

                17/10/2021 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999981017008978136) 216.75
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  amrish.net
                  from Tiruchirappalli, Tamil Nadu
                  Oct 18, 2021
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                  I am AMRISH CSC VLE from Tamilnadu, I have the HDFC account since 3 years and also I have HDFC Swiping machine . On[protected] I applied the credit card and then verification team called me and confirmed details. After some physical verification to my workplace and my resident they said all is ok.Today am i getting a sms completing processing and given track link. But when i check status my application is decline. I am highly disappointed with HDFC bank Credit Service. Pl do the needful

                  Name : AMRISH S

                  Customer ID :[protected]

                  Credit card application No : 21J[protected]TB

                  Thanks & Regards
                  AMRISH S
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 21, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We wish to inform that your application was considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and / or statistically determined scores to assess credit eligibility) and operating / credit processes (which include a combination of verifications, credit bureau reports and document verifications). Basis the same, we were unable to approve your application earlier, as it did not meet the mentioned internal criteria of the bank.

                  -Zubin
                  HDFC Bank Customer Assistance
                  Oct 21, 2021
                  Updated by amrish.net
                  Sofar I am not getting any call, sms, email regarding my complaint
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                    A
                    ashok.org
                    from Bengaluru, Karnataka
                    Oct 18, 2021
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                    Address: bangalore

                    Please update my CC ending with 9965, it is showing still active please check and update accordingly.

                    NOC attached.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 20, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    Nov 02, 2021
                    Updated by ashok.org
                    Why you guys not updated my NOC details in a CIBIL report saying that it is my CC is Active,
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                      K
                      KiranIS
                      from Belgaum, Karnataka
                      Oct 18, 2021
                      Resolved
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                      Resolved

                      Dear sir the courier boy has not deliever the doc in my adrress, I did't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply
                      Nov 19, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 19, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        N
                        nikitanikku
                        from New Delhi, Delhi
                        Oct 18, 2021
                        Resolved
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                        Resolved

                        Hi Team,

                        My UPI id is blocked since 2019 and till now I have followed up so many times with branch also and no action has been taken so far. I even submit complaint here also but no response. Can you please provide any solution on this since it is hampering my work and daily life.

                        Name: Nikita Singh
                        Cust ID[protected]
                        Nov 30, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 20, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience you may have faced. We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before October 27, 2021, with an update.

                        Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

                        -Anay
                        HDFC Bank Customer Assistance
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                          A
                          Aman Gondaliya
                          Oct 18, 2021
                          Resolved
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                          Resolved

                          I canceled my order for a mobile charger on #flipkart on 3rd October. The refund amount was credited from the seller by 8th October. But the amount of Rs. 1799 has not been reflected in my account yet.

                          I sent so many emails and sent many screenshots and bank statements. I didn't receive anything but computer-generated emails. They aren't responding properly.

                          Attaching some reference pictures for more details.
                          Nov 29, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 20, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience you may have faced. We understand that you have also raised your concerns at Debit card Disputes vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before October 26, 2021 with an update.

                          Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            D
                            Deavoo
                            from Bengaluru, Karnataka
                            Oct 18, 2021
                            Resolved
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                            Resolved

                            Address: Bangalore Karnataka

                            I received the call 14th October for regarding hdfc data entry job.i said ok I intrested the she ask cv and I'd proof I sent.
                            Ofter that she ask 1500/- Registration am transferring thought phonepay .then she shared Link for online test I attended I scored 20 of 16 then called me she said attende Teliphone interview.i received call from Abhilasha Mehanta ([protected]) this number. I have attend interview was pass.
                            Offer she sent email that verification Charge 7500/- .i paid they sand one Letter of Intent to my email.again she asking 10, 400/- for Training Purpus I said I can't pay that much money in that day till she didn't pick my call . please help me get back my money
                            Nov 19, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 19, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants / candidates and does not collect any fee / registration / recruitment charges etc for referring and placing applicants / candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee / charges / payment to them.

                            -Anay
                            HDFC Bank Customer Assistance
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                              D
                              dasu.rkm
                              from Midnapore, West Bengal
                              Oct 18, 2021
                              Resolved
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                              Resolved

                              Address: Chennai, India
                              Website: HDFC Bank

                              Hi,
                              I have sent almost 17245 through Wise Europe SA to my HDFC Bank on last Saturday. I can see money has been sent to HDFC Bank but still it's not reflecting in my account. Why this is the case ? You can't keep my money in your account. I am sending money from last 3 years and I have never faced this situation. Please look into my issue as soon as possible as it's very urgent for me.

                              Please contact me if you need the complete transaction receipt.
                              Nov 19, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 19, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                A
                                Ansh Singhania
                                Oct 18, 2021
                                Resolved
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                                Resolved

                                LOAN Provided without my legal Consent . I am Totally unware about its EMI and The Loan amount is also not credited to my Account But EMI is started with Due Date and also Rs. 500 Deducted Two times within 18 days in the Name of Renewal Fees .
                                Nov 19, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 19, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  H
                                  HrishiTalwalkar
                                  Oct 17, 2021
                                  Resolved
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                                  Resolved

                                  Address: Pune

                                  There was an unauthorised transaction on my debit card on October 7th, 2021, following which I immediately called the hotline and blocked my card and NetBanking. On the same day, I visited my branch and submitted a form for a new card and NetBanking credentials, along with a handwritten application. It has been ten days since I submitted my request, no progress has been made at all. My services should've resumed on the 15th ( according to the branch), but that didn't happen. I wa asked to submit a fresh form, which I did, and nothing's happened yet.
                                  Nov 19, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 19, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    J
                                    jigarkgl
                                    Oct 17, 2021
                                    Resolved
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                                    Resolved

                                    I have purchased interest free EMI with cashback on purchased of AC. Below extra charges have imposed with igst on intrest free emi card swap.

                                    13/10/2021 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999981013014910957) 4, 794.73
                                    13/10/2021 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999981013014910965) 618.43
                                    14/09/2021 IGST-VPS[protected]RATE 18.0 -27 (Ref# 09999999980914014012275) 35.82
                                    14/09/2021 OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980914014012275) 199.00

                                    Jigar Shah
                                    [protected]
                                    Nov 21, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 21, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please feel free to write to us at : customerservices.[protected]@hdfcbank.com for any further assistance/clarification that you may require with regard to your credit card account.

                                    -Zubin
                                    HDFC Bank Customer Assistance
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                                      J
                                      Jibran02
                                      from Jamshedpur, Jharkhand
                                      Oct 17, 2021
                                      Resolved
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                                      Resolved

                                      Address: [email protected]

                                      Got a message for instant loan from HDFC Bank.There was a link in that message, after opening it, follow the instructions and then the loan amount gets credited in the account.

                                      In my case i HDFC Bank deducted the amount from my credit card limit and deposited it in my savings account without any notice and I come to know while paying the credit card bill and the limit of my card is also reflecting in minus. While availing the loan, I did not know that the loan amount has given to me from my credit card card Nor did I get any notifications from the side of HDFC, even I did not get any deduction message on my registered mobile no.

                                      HDFC Bank is giving me my own money and then charging interest from me on that.
                                      HDFC Bank has misled me, so I request the complaint board to look into this issue. This is completely cheating with any user.
                                      Thanks,
                                      Jibran Akhtar
                                      Nov 20, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 19, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        R
                                        Ranjit@11
                                        from Hailakandi, Assam
                                        Oct 17, 2021
                                        Resolved
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                                        Resolved

                                        Address: Monacherra grant, Pathartilla basti 8 no group, Monacherra 788164
                                        Website: [email protected]

                                        I am not getting my welcome kit I have open an account in online on the date of 6th October 2021 and today is 17th October 2021 when I get my welcome kit
                                        The service of hdfc bank is verry poor no email no messege only they send me a messege u got your welcome kit in 7 days but still 11day running plz help me out this problem sending account details

                                        Account number:-- [protected]

                                        IFSC code :-- HDFC0009538

                                        CONTACT NUMBER:-- [protected]

                                        EMAIL:-- [protected]@gmail.com

                                        PLZ CONTACT ME AS SOON AS U CAN
                                        Dec 2, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 23, 2021
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We sincerely regret the inconvenience.

                                        We wish to inform you that your welcome kit dispatched on October 09, 2021 on mailing address through Speed post.

                                        We have taken up with postal unit for priority delivery and our bank official will update the status on or before October 26, 2021.

                                        We request you to bear with us in the interim.

                                        -Zubin
                                        HDFC Bank Customer Assistance
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