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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 192

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A
Aruna Arthi
Oct 19, 2021
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Address: MES CROSS STREET, MES ROAD

Hi Team,

I am seeing this for 2 month offus processing fees going on in my credit card could you please clarify why this processing fees going on.

25/09/2021 OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980925000879709) 199.00

17/10/2021 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999981017008978128) 1, 954.41

17/10/2021 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999981017008978136) 216.75
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    A
    amrish.net
    from Tiruchirappalli, Tamil Nadu
    Oct 18, 2021
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    I am AMRISH CSC VLE from Tamilnadu, I have the HDFC account since 3 years and also I have HDFC Swiping machine . On[protected] I applied the credit card and then verification team called me and confirmed details. After some physical verification to my workplace and my resident they said all is ok.Today am i getting a sms completing processing and given track link. But when i check status my application is decline. I am highly disappointed with HDFC bank Credit Service. Pl do the needful

    Name : AMRISH S

    Customer ID :[protected]

    Credit card application No : 21J[protected]TB

    Thanks & Regards
    AMRISH S
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 21, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We wish to inform that your application was considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and / or statistically determined scores to assess credit eligibility) and operating / credit processes (which include a combination of verifications, credit bureau reports and document verifications). Basis the same, we were unable to approve your application earlier, as it did not meet the mentioned internal criteria of the bank.

    -Zubin
    HDFC Bank Customer Assistance
    Oct 21, 2021
    Updated by amrish.net
    Sofar I am not getting any call, sms, email regarding my complaint
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      A
      ashok.org
      from Bengaluru, Karnataka
      Oct 18, 2021
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      Address: bangalore

      Please update my CC ending with 9965, it is showing still active please check and update accordingly.

      NOC attached.
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 20, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      Nov 02, 2021
      Updated by ashok.org
      Why you guys not updated my NOC details in a CIBIL report saying that it is my CC is Active,
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        K
        KiranIS
        from Belgaum, Karnataka
        Oct 18, 2021
        Resolved
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        Resolved

        Dear sir the courier boy has not deliever the doc in my adrress, I did't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply
        Nov 19, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 19, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          N
          nikitanikku
          from New Delhi, Delhi
          Oct 18, 2021
          Resolved
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          Resolved

          Hi Team,

          My UPI id is blocked since 2019 and till now I have followed up so many times with branch also and no action has been taken so far. I even submit complaint here also but no response. Can you please provide any solution on this since it is hampering my work and daily life.

          Name: Nikita Singh
          Cust ID[protected]
          Nov 30, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 20, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience you may have faced. We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before October 27, 2021, with an update.

          Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

          -Anay
          HDFC Bank Customer Assistance
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            A
            Aman Gondaliya
            Oct 18, 2021
            Resolved
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            Resolved

            I canceled my order for a mobile charger on #flipkart on 3rd October. The refund amount was credited from the seller by 8th October. But the amount of Rs. 1799 has not been reflected in my account yet.

            I sent so many emails and sent many screenshots and bank statements. I didn't receive anything but computer-generated emails. They aren't responding properly.

            Attaching some reference pictures for more details.
            Nov 29, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 20, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience you may have faced. We understand that you have also raised your concerns at Debit card Disputes vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before October 26, 2021 with an update.

            Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

            -Zubin
            HDFC Bank Customer Assistance
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              D
              Deavoo
              from Bengaluru, Karnataka
              Oct 18, 2021
              Resolved
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              Resolved

              Address: Bangalore Karnataka

              I received the call 14th October for regarding hdfc data entry job.i said ok I intrested the she ask cv and I'd proof I sent.
              Ofter that she ask 1500/- Registration am transferring thought phonepay .then she shared Link for online test I attended I scored 20 of 16 then called me she said attende Teliphone interview.i received call from Abhilasha Mehanta ([protected]) this number. I have attend interview was pass.
              Offer she sent email that verification Charge 7500/- .i paid they sand one Letter of Intent to my email.again she asking 10, 400/- for Training Purpus I said I can't pay that much money in that day till she didn't pick my call . please help me get back my money
              Nov 19, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 19, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants / candidates and does not collect any fee / registration / recruitment charges etc for referring and placing applicants / candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee / charges / payment to them.

              -Anay
              HDFC Bank Customer Assistance
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                D
                dasu.rkm
                from Midnapore, West Bengal
                Oct 18, 2021
                Resolved
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                Resolved

                Address: Chennai, India
                Website: HDFC Bank

                Hi,
                I have sent almost 17245 through Wise Europe SA to my HDFC Bank on last Saturday. I can see money has been sent to HDFC Bank but still it's not reflecting in my account. Why this is the case ? You can't keep my money in your account. I am sending money from last 3 years and I have never faced this situation. Please look into my issue as soon as possible as it's very urgent for me.

                Please contact me if you need the complete transaction receipt.
                Nov 19, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 19, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  Ansh Singhania
                  Oct 18, 2021
                  Resolved
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                  Resolved

                  LOAN Provided without my legal Consent . I am Totally unware about its EMI and The Loan amount is also not credited to my Account But EMI is started with Due Date and also Rs. 500 Deducted Two times within 18 days in the Name of Renewal Fees .
                  Nov 19, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 19, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    H
                    HrishiTalwalkar
                    Oct 17, 2021
                    Resolved
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                    Resolved

                    Address: Pune

                    There was an unauthorised transaction on my debit card on October 7th, 2021, following which I immediately called the hotline and blocked my card and NetBanking. On the same day, I visited my branch and submitted a form for a new card and NetBanking credentials, along with a handwritten application. It has been ten days since I submitted my request, no progress has been made at all. My services should've resumed on the 15th ( according to the branch), but that didn't happen. I wa asked to submit a fresh form, which I did, and nothing's happened yet.
                    Nov 19, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 19, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      J
                      jigarkgl
                      Oct 17, 2021
                      Resolved
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                      Resolved

                      I have purchased interest free EMI with cashback on purchased of AC. Below extra charges have imposed with igst on intrest free emi card swap.

                      13/10/2021 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999981013014910957) 4, 794.73
                      13/10/2021 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999981013014910965) 618.43
                      14/09/2021 IGST-VPS[protected]RATE 18.0 -27 (Ref# 09999999980914014012275) 35.82
                      14/09/2021 OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980914014012275) 199.00

                      Jigar Shah
                      [protected]
                      Nov 21, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 21, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please feel free to write to us at : customerservices.[protected]@hdfcbank.com for any further assistance/clarification that you may require with regard to your credit card account.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        J
                        Jibran02
                        from Jamshedpur, Jharkhand
                        Oct 17, 2021
                        Resolved
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                        Resolved

                        Address: [email protected]

                        Got a message for instant loan from HDFC Bank.There was a link in that message, after opening it, follow the instructions and then the loan amount gets credited in the account.

                        In my case i HDFC Bank deducted the amount from my credit card limit and deposited it in my savings account without any notice and I come to know while paying the credit card bill and the limit of my card is also reflecting in minus. While availing the loan, I did not know that the loan amount has given to me from my credit card card Nor did I get any notifications from the side of HDFC, even I did not get any deduction message on my registered mobile no.

                        HDFC Bank is giving me my own money and then charging interest from me on that.
                        HDFC Bank has misled me, so I request the complaint board to look into this issue. This is completely cheating with any user.
                        Thanks,
                        Jibran Akhtar
                        Nov 20, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 19, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          R
                          Ranjit@11
                          from Hailakandi, Assam
                          Oct 17, 2021
                          Resolved
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                          Resolved

                          Address: Monacherra grant, Pathartilla basti 8 no group, Monacherra 788164
                          Website: [email protected]

                          I am not getting my welcome kit I have open an account in online on the date of 6th October 2021 and today is 17th October 2021 when I get my welcome kit
                          The service of hdfc bank is verry poor no email no messege only they send me a messege u got your welcome kit in 7 days but still 11day running plz help me out this problem sending account details

                          Account number:-- [protected]

                          IFSC code :-- HDFC0009538

                          CONTACT NUMBER:-- [protected]

                          EMAIL:-- [protected]@gmail.com

                          PLZ CONTACT ME AS SOON AS U CAN
                          Dec 2, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 23, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience.

                          We wish to inform you that your welcome kit dispatched on October 09, 2021 on mailing address through Speed post.

                          We have taken up with postal unit for priority delivery and our bank official will update the status on or before October 26, 2021.

                          We request you to bear with us in the interim.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            A
                            abha tirkey
                            Oct 17, 2021
                            Resolved
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                            Resolved

                            Complain about electric bill payment to wbsedcl

                            I have made a payment of Rs. 4258 via Amazon pay using BHARAT QR (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of October 21 - December 21 against the consumer ID:[protected] on 6th October 21, but wbsedcl has not yet received the payment although the amount has been debited from my account.
                            Accnt No. [protected] debited with Rs. 4258 on 6th October 21

                            UPI transaction ID:[protected]br...
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                            J
                            Jeeva bharadwaj
                            Oct 17, 2021
                            Resolved
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                            Resolved

                            Bank and their software in good. But their bagalur cross branch head mrs.anuja mishra and her ASSISTANT manager mr.neelam ratnam very sick to deal. They think every account holder goes to beg money from them.

                            that lady manager anuja mishra treats current account holders like ### and her ASSISTANT manager neelam ratnam is big bucket raja to her(yes boss master).its big harassment to deal with branch manager and her ASSISTANT.

                            any issues they will not respond in return when u visit them they will harass, scold even ask account holders to get out only.

                            very loose talking branch manager with no control over words. Typical north Indian government employee behavior. she has behavioral problem.

                            i[censored] complain to their higher ups like cluster head or zonal head, that lady will call u in bad names(in her hindi)... or threaten to give police complaint.

                            please go head with any other HDFC branch but not with this anuja mishra and neelam ratnam branch.

                            my current account 502xxx613xxx730
                            is with this branch and hardly 1 month old and this my review.
                            Nov 19, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 18, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the complete address of the branch and the requested details for us to help you with the solution. Visit here https://bit.ly/2Hqff0y for help with branch address.

                            -Anay
                            HDFC Bank Customer Assistance
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                              S
                              Snehasish Nag
                              Oct 16, 2021
                              Resolved
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                              Resolved

                              I had a salary account with HDFC Bank in my earlier company. About 4-5 years back I left that company. Now account balance is -9568.80. I will keep this account and maintain balance only I get full waviour.
                              Nov 19, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 19, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                D
                                Devika Manikandan
                                Oct 16, 2021
                                Resolved
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                                Resolved

                                Hi I. Having salary account in hdfc bank 531 is debited from my account referring ach debit charges why this is happening to me because mine is salary account
                                Nov 19, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 19, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  N
                                  Neeraj069
                                  Oct 16, 2021
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                                  Address: Hailymandi

                                  I have order a phone (Mi 11lite NE 5g) rupees 20724 by HDFC Credit Card on 5 October 2021 whose order ID no.is[protected] but some reason I have cancelled my order on 7 October 2021 and my payment 20724 refund initiated by Amazon on 14 October 2021 by refund reference number (RRN) - 75503721281051635336843 but this amount 20724 does not reflect in my account . I have visited my nearest branch of HDFC Bank but he didn't take any action towards him.So I request you to take a suitable action against him and initiate my refund by bank in my account.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    P
                                    Prabhakarrai
                                    from Noida, Uttar Pradesh
                                    Oct 16, 2021
                                    Resolved
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                                    Resolved

                                    Address: Noida, Gautambudh Nagar (UP)

                                    Dear Sir/ Madam,

                                    I had a hdfc credit card which i was using for the past 5 years. I was going through a financial crisis due to Covid pandemic (Due to leaving Jobs). I was using the credit card properly every year, I could not pay the full amount within the credit period of 50 days. Hence, I was paying only the minimum due every month. So, my outstanding balance increased due to the interest and finance charges & Penalty which I could not afford and pay. Hence, we decided to close the credit card and we were planning to convert as emi.

                                    We tried to contact the person regarding the issue. But, we could not find anyone to speak about the settlement of credit card balance and we got frustrated. We don’t want to hold the credit card and wanted to close it. We were contacting customer service continuously. But they told me many times, the offer is not available on your card and the offer will be provided later until you wait. I need my outstanding balance amount to convert the emi option which is a possible amount of my outstanding amount. Pls consider my obligation as early as possible.
                                    I shall be ever grateful if I get an affirmative response for the convert EMI options on my Credit Card .
                                    Nov 28, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 19, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the last four digits of the card. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      B
                                      Basantsapkotaoffical. com
                                      Oct 16, 2021
                                      Resolved
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                                      Resolved

                                      Address: 134, Bahadurpally village kompally road

                                      Refunded my money wich will be debited by my account ..500 Mctf . Atw means what
                                      Nov 27, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 21, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We sincerely regret the inconvenience. The disputed transaction has been refunded to your account. You may check your account statement vide NetBanking or the mobile banking app.

                                      -Anay
                                      HDFC Bank Customer Assistance.
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