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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 187

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S
Skbishnoi29
Oct 30, 2021
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Amount 1000 gets deducted with the description NWD CHG (ATM Withdrawal charges) even though my account was opened as a salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There was no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
HDFC Bank customer support has been notified about the posted complaint.
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    Gopaldas Bairagi
    from Tumkur, Karnataka
    Oct 30, 2021
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    Address: Nanjappa Layout, 3rd Main Road

    I have been paying my entire EMI (HDFC Bank's)on time including my last EMI on 5th October 2021. Then how could they suddenly charged me Rs. 236/- on the name of EMI RTN charges that too on 28 oct without even prior notice or reason associated with it. They are doing it very incorrectly and had done it for the first time. I had been maintaining my account with sufficient funds atleast during the EMI dates then how can this happen?
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      Manideep.T
      Oct 30, 2021
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      Hi This Manideep,
      Recently Issue About My Salary Account Amount On Hold Of 232.70 Rupees. Why It Is On Hold It Is My Salary Account Balance. I Am Using Since 2018 to Till On HDFC Salary Account. Please Resolve The Issue On Hold Amount Of 232.70 Rupees As Soon And As Possible. And My Debit Card Last 4 Digits 8305

      Thank You..!
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Shreejay9933
        Oct 30, 2021
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        Relieving letter

        I am dhanashri kulbhushan panpat i had worked with hdfc life 23 june 2011 to june 2012. I have not received relieving letter. Now o joining another company but they can't aprroved without submission of relieving letter.
        I don't have employee i'd.
        Too much contact to hdfc life hr
        Worked with solapur branch agency channel...
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        R
        rajan150
        from kapurthala, Punjab
        Oct 30, 2021
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        Address: hdfc bank sulthanpur road opp civil hospital kapurthala

        Respected Sir

        I Parveen account holder of your HDFC bank . I had complaint regarding misbehaved by Miss Namrata Bharti . ([protected]) yesterday on 29/10/2021 she called me on my register mobile number [protected] and my son Mr. Rajan has picked this call but she behaved very rudely with him . She talk like uneducated people and behaved very roughly and harassed with her language. I just want to ask that “is this your service towards their valuable customers ?” today when all banks no matter public or private sectors provide best service to their valuable customers your bank employee provide worst service to their customers . If She show such a bad behavior towards their educated customers how she behaved to your Rural and less educated people .
        Finally before going to any legal action I write to you for strict action against my compliant .

        Awaiting for early reply
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          Raghul_S
          Oct 30, 2021
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          Resolved

          Hi This is raghul i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and netbanking it is unblocked and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, payzaap etc. Since my upi is not unblocked am not able to make transactions. I had raised complaints thru phonebanking but every time they say raised the issue or mailed the issue wait for 3 working days
          So kindly request you to sort out my problem as soon as possible
          Dec 4, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 31, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            A
            Amol17
            from Rajkot, Gujarat
            Oct 29, 2021
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            Resolved

            Address: Rajkot, Gujarat

            I applied for HDFC credit card on around 17th Oct 21 at one HDFC Bank branch at Rajkot. Televerification I got got SMS mentioning that 'Dear Applicant Your HDFC Bank Credit Card App ref no XXXXXX is approved in principle subject to Internal Checks.'
            On 22nd Oct I got another same SMS & 25th Oct I got SMS mentioning completion of process & to check status after 2 days. I checked on same day & 2-3 days that day & it simply mention application decline without any reason.
            So tried to contact customer care but of no use as there us no option to get reason or to connect customer care representative.

            I already have few other credit card with clean record. So want to know on what basis HDFC declined application.
            Dec 15, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 31, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

            -Anay
            HDFC Bank Customer Assistance
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              J
              Oct 29, 2021
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              Resolved

              Hi,
              I rcvd below msg today, but i'm not aware of any kind of transactions with kotak bank for the below mentioned amount. Kindly let me know about this message asap.

              Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to KOTAK MAHINDRA BANK LTD with value Rs. 86528.00 and frequency ADHO is received today for processing.

              Kindly note my account number as mentioned below

              [protected]

              I ve not authorized wrt the below transaction wrt kotak bank.
              Kindly stop the above mentioned transaction for the amount rs.86528.00 immediately.
              Dec 3, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 31, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

              -Anay
              HDFC Bank Customer Assistance
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                P
                Pri_ansh
                from Mumbai, Maharashtra
                Oct 29, 2021
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                Resolved

                Dear HDFC Team,

                Today I have received this message from HDFC bank but I have personally
                not registered any Debit Mandate for my HDFC account. Please cancel any such ADHO I have nothing to do with it.

                ACH Debit mandate registered for Rs. 3600.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX79696 for Razorpay software Pvt ltd with UMRN No.HDFC[protected].
                Dec 9, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 02, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience. Please write to us at ([protected]@hdfcbank.com) with the below-mentioned details to investigate further:
                1) Mobile Number on which SMS received:
                2) Sender details and date and time of receipt:
                3) Screenshot of complete content of SMS received:

                -Zubin
                HDFC Bank Customer Assistance
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                  P
                  Punam Punam
                  Oct 29, 2021
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                  Address: Kanjurmarg

                  BTG_ @hdfcbank HDFC Bank service is not good.
                  UAT Testing
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    Ravi Sanskrityayan
                    Oct 29, 2021
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                    Amount debited saying ''inter-brn cash chg incl gst'

                    Address: Hdfc bank Hapur railway road

                    Hi Team,

                    Rupees 1770 debited from my account on 27 Oct 2021 with narration "INTER-BRN CASH CHG INCL GST 131021-MIR[protected]".

                    ref no : MIR[protected]
                    Acc no : [protected]
                    MOb No : [protected]

                    Can you please check and update the reason for debiting the amount from my account.

                    Thanks
                    Ravi Sanskrityayan...
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                    J
                    jainikita
                    Oct 29, 2021
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                    This is in reference with my new debit card ending with 8646.

                    Due to security reasons my previous card was blocked on 16th Oct'21 and I had applied for a new card on 18th Oct'21 at the home branch Ahura Centre in Mumbai. On requesting the reference no. from the lady she ended up handing over the customer care no. and said I should reach out to them for updates.
                    As per the banking guidelines I am supposed to receive the card within 7 working days of applying but since the bank seemed to have surpassed the date, I tried connecting with the customer care executives several times to understand the delay and where my card is but nobody seemed to be of any help. After several tries, I was able to connect with a senior executive Mr. Rahul Deshmukh who helped me revive my net banking and helped me re-apply for card via net banking.
                    After a few hours of applying for the card online, I received a message from blue dart courier that a dispatch from HDFC Bank has been initiated and will be delivered the next day i.e.28th Oct'21. On receiving the shipment, it turns out I only received the IPIN and no debit card. On trying to check the status of the same online, it turns out that my card is now showing ACTIVE without having received the card or actually activating it.

                    I immediately connected with customer care again to only be more disappointed with the bank because not 1 person on call helped me, instead kept me on hold for several minutes and disconnected the call. This happened 3 times consecutively.

                    No message whatsoever has been received from the bank till date with regards to my card and my RM Mr. Rashid Asiruddin Shaikh has been of no help either.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      V
                      vinu456
                      from Irinjalakuda, Kerala
                      Oct 29, 2021
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                      Address: Sivaranjini, Mathunkal Road,, Chempu.P.O

                      In October, the bank charged me Rs 531 for allegedly failing to repay my personal loan. At the same time, the bank withdrew Rs 2, 605 in October. No action has been taken to refund the fine of Rs 531.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        V
                        vinu456
                        from Irinjalakuda, Kerala
                        Oct 29, 2021
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                        Unjustly charged

                        Address: Sivaranjini, Mathunkal Road,, Chempu.P.O

                        HDFC This bank has unjustly withdrawn money from my account. 29.50 paise twice on the same date i.e. amounting to Rs.59. (.NWD DECCHG)...
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                        J
                        joy.02 GANGULY
                        Oct 29, 2021
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                        Address: 34/b belvedere road alipore, cal-27, Address Line 2

                        Today I noticed Rs 236 was deducted from my savings account by the name of emi rtn charges, but why? I am clearing all my emi on time date wise on a auto debit mode, kindly look into this matter & do the needful.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          kuljeetjasrotia
                          from kathua, Jammu and Kashmir
                          Oct 29, 2021
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                          Address: v.p/o jandi tehsil hiranagar district kathua

                          I want refund my money otherwise i have cancel my account please check and refund my money thanks
                          HDFC Bank customer support has been notified about the posted complaint.
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                            kamrankhan123
                            from Mumbai, Maharashtra
                            Oct 29, 2021
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                            Resolved

                            Address: bandra west mumbai 400050

                            Dear HDFC Team,

                            Today i have received this message from HDFC bank but i have personally
                            not registered any Debit Mandate for my HDFC account. Please cancel any such ADHO i have nothing to do with and confirm the same as soon as possible.

                            ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX24176 for Razorpay software pvt ltd with UMRN No.HDFC[protected].
                            Oct 29, 2021
                            Complaint marked as Resolved 
                            my relationship manager at hdfc bank has resolved the issue. The auto debit was for Amazon pay upi.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Oct 29, 2021
                            Updated by kamrankhan123
                            My online complaint no is HBL=[protected]
                            Oct 29, 2021
                            Updated by kamrankhan123
                            hey my complaint has been resolved by my relationship manager at the hdfc bank Mr Hemjraj . Thanks please go ahead and close the same . The transaction sms was from Amazon upi auto debit which i have authorised.
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                              Vel58
                              Oct 29, 2021
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                              Customer id 59587314

                              I recently changed my house address and I’m not able to update with gas bill

                              And my atm card going to expire on this month

                              And update on address will take more than 45 days how will I withdraw money ????
                              HDFC Bank customer support has been notified about the posted complaint.
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                                immaneni gowtham
                                Oct 29, 2021
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                                I have not authorised the following " ACH Debit mandate registered for Rs. 99999.00 /- with frequency ADHO in HDFC Bank ".
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Arzoo batra
                                  Oct 29, 2021
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                                  I have ordered two products on 20 sept 2021 of amount Rs 1399 and Rs 595
                                  They have initiated the amount on 27 sept 2021 and 28 september 2021

                                  But i didnt received the amount
                                  They have given their refund reference number, both the product have same refund reference number

                                  Refund Reference number -

                                  TRLUC9WL0000KTOSMBYR

                                  Please resolve my issue and please refund my amount
                                  HDFC Bank customer support has been notified about the posted complaint.
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