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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 187

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N
NamrataPN
from Mumbai, Maharashtra
Oct 31, 2021
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I made an NEFT transaction of 3000Rs on Friday 29th Oct, 2021 from my HDFC Account to an ICICI account. Today is 31st Oct and the money is not yet credited in the beneficiary's account neither its reverted to my account. Unable to contact the customercare/ Relationship manager(number always coming as busy). NO one is responding. Kindly help here.
HDFC Bank customer support has been notified about the posted complaint.
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    Sanjit45
    Oct 31, 2021
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    Every month, there is a deduction of 205/- amount from my bank account. This is a unauthorized and unwanted deduction without my knowledge. Please return the money back because I paid an EMI of 11, 800/- every month for my personal loan repayment.
    HDFC Bank customer support has been notified about the posted complaint.
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      viraj goda
      Oct 31, 2021
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      Need an explanation as well as reversal of charges as my SIP payments had to go through but due to some unforeseen circumstances I did not have balance in my account for which I have been penalised to the tune of ₹1, 769 I am a premium banking customer holding a corporate salary account additionally having a millennia credit card with your bank

      Please reach out to me at the earliest with a resolution plan of reversal of the charges levied
      HDFC Bank customer support has been notified about the posted complaint.
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        K
        Karthik.pachiyapiyappn
        Oct 31, 2021
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        I have HDFC accounts from decade.
        I was confirmed by hdfc on my eligibility of DC loan with a validity date .but when I went to a avail the same by purchasing an product back has declined the offer.

        What is the whole point of giving the eligibility and then not letting to avail it !??
        HDFC Bank customer support has been notified about the posted complaint.
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          Priya Jagadeesan
          Oct 31, 2021
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          Website: www.hdfcfastag.com

          Name jagadeesan
          Vehicle tn22dk3555

          There is a manual debit adjustment entry of Rs.235/- on 27th oct, 7th oct, 30th September, 24th september 2021. A total of Rs. 940 debited by bank. Please provide explanation for such debit and refund the money at the earliest.
          HDFC Bank customer support has been notified about the posted complaint.
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            M
            Mihir Sampat
            Oct 30, 2021
            Resolved
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            Resolved

            Address: Meghshyam tower, office no. 1, ground floor, tikka no. 2, next to laxmi building Landmark- amrutplaza building, near platform no. 2, Thane west.

            I received 2 calls today and I happened to pick up one of the call. There was a lady on the opposite end saying that she was from Monster.com and was offering an interview opportunity from HDFC Bank for an internship. The following was the address she gave me for the interview location:
            Meghshyam tower, office no. 1, ground floor, tikka no. 2, next to laxmi building
            Landmark- amrutplaza building, near platform no. 2, Thane west.
            Her contact number is: +91 [protected] and truecaller shows her name as "Richa".
            I then asked her about the job description which I was being offered to, and surprisingly she had no answer! That's when I suspected this fraud call and looked up on various job portals (Linkedin, Indeed, HDFC carrers site etc.) to find out that there is no such vacancy, nor is the bank located in that location!
            Moreover, I received another call from so called "HDFC hr" and she confirmed my availability for the interview. Her number is +91 [protected].

            Please take required action against this as the entire morale of a person goes down due to such acts.
            Beware of such fraudsters!
            Dec 13, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 02, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience. We would like to inform you that the mentioned Numbers is not registered in the name of HDFC Bank. This is in reference to your e-mail regarding joining HDFC Bank. You may visit https://bit.ly/3nHaQf2 to submit your resume online, which will be further taken up by our Human Resources Department. If your profile matches any of our openings, you will be contacted subsequently. We wish you all the best.

            -Zubin
            HDFC Bank Customer Assistance
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              B
              Bhanu Prakash Varma Yarramraju
              Oct 30, 2021
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              I don't receive OTP to my Mobile. This was happening since the beginning. Now I missed my password. I cannot reset it because I don't receive OTP.

              Account no: [protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Skbishnoi29
                Oct 30, 2021
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                Amount 1000 gets deducted with the description NWD CHG (ATM Withdrawal charges) even though my account was opened as a salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There was no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                HDFC Bank customer support has been notified about the posted complaint.
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                  G
                  Gopaldas Bairagi
                  from Tumkur, Karnataka
                  Oct 30, 2021
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                  Address: Nanjappa Layout, 3rd Main Road

                  I have been paying my entire EMI (HDFC Bank's)on time including my last EMI on 5th October 2021. Then how could they suddenly charged me Rs. 236/- on the name of EMI RTN charges that too on 28 oct without even prior notice or reason associated with it. They are doing it very incorrectly and had done it for the first time. I had been maintaining my account with sufficient funds atleast during the EMI dates then how can this happen?
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Manideep.T
                    Oct 30, 2021
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                    Hi This Manideep,
                    Recently Issue About My Salary Account Amount On Hold Of 232.70 Rupees. Why It Is On Hold It Is My Salary Account Balance. I Am Using Since 2018 to Till On HDFC Salary Account. Please Resolve The Issue On Hold Amount Of 232.70 Rupees As Soon And As Possible. And My Debit Card Last 4 Digits 8305

                    Thank You..!
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Shreejay9933
                      Oct 30, 2021
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                      I am dhanashri kulbhushan panpat i had worked with hdfc life 23 june 2011 to june 2012. I have not received relieving letter. Now o joining another company but they can't aprroved without submission of relieving letter.
                      I don't have employee i'd.
                      Too much contact to hdfc life hr
                      Worked with solapur branch agency channel
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        rajan150
                        from kapurthala, Punjab
                        Oct 30, 2021
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                        Address: hdfc bank sulthanpur road opp civil hospital kapurthala

                        Respected Sir

                        I Parveen account holder of your HDFC bank . I had complaint regarding misbehaved by Miss Namrata Bharti . ([protected]) yesterday on 29/10/2021 she called me on my register mobile number [protected] and my son Mr. Rajan has picked this call but she behaved very rudely with him . She talk like uneducated people and behaved very roughly and harassed with her language. I just want to ask that “is this your service towards their valuable customers ?” today when all banks no matter public or private sectors provide best service to their valuable customers your bank employee provide worst service to their customers . If She show such a bad behavior towards their educated customers how she behaved to your Rural and less educated people .
                        Finally before going to any legal action I write to you for strict action against my compliant .

                        Awaiting for early reply
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Raghul_S
                          Oct 30, 2021
                          Resolved
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                          Resolved

                          Hi This is raghul i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and netbanking it is unblocked and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, payzaap etc. Since my upi is not unblocked am not able to make transactions. I had raised complaints thru phonebanking but every time they say raised the issue or mailed the issue wait for 3 working days
                          So kindly request you to sort out my problem as soon as possible
                          Dec 4, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 31, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            A
                            Amol17
                            from Rajkot, Gujarat
                            Oct 29, 2021
                            Resolved
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                            Resolved

                            Address: Rajkot, Gujarat

                            I applied for HDFC credit card on around 17th Oct 21 at one HDFC Bank branch at Rajkot. Televerification I got got SMS mentioning that 'Dear Applicant Your HDFC Bank Credit Card App ref no XXXXXX is approved in principle subject to Internal Checks.'
                            On 22nd Oct I got another same SMS & 25th Oct I got SMS mentioning completion of process & to check status after 2 days. I checked on same day & 2-3 days that day & it simply mention application decline without any reason.
                            So tried to contact customer care but of no use as there us no option to get reason or to connect customer care representative.

                            I already have few other credit card with clean record. So want to know on what basis HDFC declined application.
                            Dec 15, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 31, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                            -Anay
                            HDFC Bank Customer Assistance
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                              J
                              Oct 29, 2021
                              Resolved
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                              Resolved

                              Hi,
                              I rcvd below msg today, but i'm not aware of any kind of transactions with kotak bank for the below mentioned amount. Kindly let me know about this message asap.

                              Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to KOTAK MAHINDRA BANK LTD with value Rs. 86528.00 and frequency ADHO is received today for processing.

                              Kindly note my account number as mentioned below

                              [protected]

                              I ve not authorized wrt the below transaction wrt kotak bank.
                              Kindly stop the above mentioned transaction for the amount rs.86528.00 immediately.
                              Dec 3, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 31, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                              -Anay
                              HDFC Bank Customer Assistance
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                                Pri_ansh
                                from Mumbai, Maharashtra
                                Oct 29, 2021
                                Resolved
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                                Resolved

                                Dear HDFC Team,

                                Today I have received this message from HDFC bank but I have personally
                                not registered any Debit Mandate for my HDFC account. Please cancel any such ADHO I have nothing to do with it.

                                ACH Debit mandate registered for Rs. 3600.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX79696 for Razorpay software Pvt ltd with UMRN No.HDFC[protected].
                                Dec 9, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 02, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience. Please write to us at ([protected]@hdfcbank.com) with the below-mentioned details to investigate further:
                                1) Mobile Number on which SMS received:
                                2) Sender details and date and time of receipt:
                                3) Screenshot of complete content of SMS received:

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  Punam Punam
                                  Oct 29, 2021
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                                  Address: Kanjurmarg

                                  BTG_ @hdfcbank HDFC Bank service is not good.
                                  UAT Testing
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Ravi Sanskrityayan
                                    Oct 29, 2021
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                                    Amount debited saying ''inter-brn cash chg incl gst'

                                    Address: Hdfc bank Hapur railway road

                                    Hi Team,

                                    Rupees 1770 debited from my account on 27 Oct 2021 with narration "INTER-BRN CASH CHG INCL GST 131021-MIR[protected]".

                                    ref no : MIR[protected]
                                    Acc no : [protected]
                                    MOb No : [protected]

                                    Can you please check and update the reason for debiting the amount from my account.

                                    Thanks
                                    Ravi Sanskrityayan...
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                                    jainikita
                                    Oct 29, 2021
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                                    This is in reference with my new debit card ending with 8646.

                                    Due to security reasons my previous card was blocked on 16th Oct'21 and I had applied for a new card on 18th Oct'21 at the home branch Ahura Centre in Mumbai. On requesting the reference no. from the lady she ended up handing over the customer care no. and said I should reach out to them for updates.
                                    As per the banking guidelines I am supposed to receive the card within 7 working days of applying but since the bank seemed to have surpassed the date, I tried connecting with the customer care executives several times to understand the delay and where my card is but nobody seemed to be of any help. After several tries, I was able to connect with a senior executive Mr. Rahul Deshmukh who helped me revive my net banking and helped me re-apply for card via net banking.
                                    After a few hours of applying for the card online, I received a message from blue dart courier that a dispatch from HDFC Bank has been initiated and will be delivered the next day i.e.28th Oct'21. On receiving the shipment, it turns out I only received the IPIN and no debit card. On trying to check the status of the same online, it turns out that my card is now showing ACTIVE without having received the card or actually activating it.

                                    I immediately connected with customer care again to only be more disappointed with the bank because not 1 person on call helped me, instead kept me on hold for several minutes and disconnected the call. This happened 3 times consecutively.

                                    No message whatsoever has been received from the bank till date with regards to my card and my RM Mr. Rashid Asiruddin Shaikh has been of no help either.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      vinu456
                                      from Irinjalakuda, Kerala
                                      Oct 29, 2021
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                                      Address: Sivaranjini, Mathunkal Road,, Chempu.P.O

                                      In October, the bank charged me Rs 531 for allegedly failing to repay my personal loan. At the same time, the bank withdrew Rs 2, 605 in October. No action has been taken to refund the fine of Rs 531.
                                      HDFC Bank customer support has been notified about the posted complaint.
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