HDFC Bank Complaints & Reviews

On June 10, 2020, I had made a transaction at a local shop in Bhimavaram, Andhra Pradesh for checking my credit card and on the same day, there was a fraud transaction worth 15k that took place in Mumbai without my consent or authorization via OTP and I didn't receive any message of this transaction as well. I had noticed this transaction in the credit card statement of that month.

I had contacted the bank after noticing at the earliest and after a few attempts, they had asked us to contact to customer care but we didn't receive any response from the bank and then we have been contacted by credit card agents to pay due 2 times a month and we explained to them the fraud transaction scenario and they mentioned that they will revert with an update shortly but we didn't get any response even once.
We had noticed that from September 2020 they have been debiting a different amount for not paying the amount of fraud transaction from my savings account in the bank.

I registered for the fastag one from HDFC fastag website with reference number DFT[protected] on 12th October 2021. Customer and wallet ID is created, fastag issued successfully messages received too. But no any sign of fastag until now. No details of courier or tracking. The customer care doesn't know about the shipment of product either. Then whome to ask for the same??? Pathetic customer care. I am just receiving replies, "WAIT"

My salary account in hdfc bank but October month 1677 rs debit 8 time narration ach auto debit return charges pls i request to refund this amount and stop ach debit.what is the proceedure yo refund my amount

AC number [protected]
RS puram branch coimbatore

Amount is getting deducted from my hdfc salary account as mi revenue hold though gefu.. what does that mean and need refund past 6 months...

Hi..Two Days before my hdfc bank account is deducted a amount of rs 59 without my permission or information such as..given As deducted for STMT charges net mbl incl gst.For what is this amount deducted?Pls check and take necessary steps and if it is unwanted deduction pls take necessary step to avoid such deductions...

I haven't any account in HDFC Bank ...but, still I have got message that I had not paid the outstanding amount of my credit card and the message contained with an unknown phone number for any query related !!

My account has been debited twice with Rs.298.46 and Rs- 708 for "AMB CHRG INCL ST & CESS" for Sept 2021 without any prior intimation or alert.

I have never been communicated via Email or SMS for any such charges they introduced.

If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

This happened second time with me and its not acceptable in any case. Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever.

I got a call from[protected] and asked me to contact Mr. AK. Mathur about my HDFC Life Policy[protected] from Hyderabad branch he explained me lot of things about my existing policy stating I have paid 2 premiums in 2012 and 2013 and to avail the maturity benefits told about 2 option pay premium for balance 3 years or premium of 1 year
asked about Aadhar card, Pan Card, Cancelled cheque, etc...

In turn I asked for his ID Card, Branch Address, Video call, after a heated exchange of words over whats app call
he challenged me to make sure my settlement is not done.

I was in police station when I was on call and things are recorded by local police station, the number location tracing is under progress.

HDFC needs to look into this matter at earliest.

My name is Anjali Yadav and I had ordered ILLI LANDON TOP Of RS 599 in Amazon on 19th sep and after 21st sep I return this order due to some personal reason. And on 28th sep Amazon Initiated the amount to my card but I still didn't get the money Amazon send this Reference Number- SJDXMW5T0000KSGM5EQB and told me to fill charge dispute form but HDFC Bank doesn't have such policy. So kindly respond to such Complain Its very urgent.
My card Number is- [protected]

Dear sir.

Bank has deducted as asd charges from my account why??

Ac No - [protected]
Name: saiyad hidaytullah m saiyad
Branch :: Dunavada gujarat

This is to inform you that I have a salary account with HDFC Bank. on date 21st Oct 2021, from my account deduction of ACH Debit return charges Rs. 590/- reference no. MIR[protected]& Rs. 530/- reference no. MIR[protected] without any intimation or any reason. its very unfair that the bank deduct a huge amount charges to our account.

I have called customer care and they told me that this amount is deducted because of loan bounce. but in between this month no loan bounce against my account. .

Kindly take the issue very seriously and Please return this amount. There was no intimation from the bank on the consequences of not keeping sip amount in account.

I have been charged EMI RTN charges of Rs 236 on 22 Oct 2021. I don't have any loan pending with this. I don't know why this bank have charged me. Can anyone help me with this?

As my current credit is expiring, HDFC had sent new one.
But due to recent address change the credit card was not delivered and returned to bank.
I contacted helpline but all automated replies said go to hdfc.com only
Please let me know how should I proceed further

I have hdfc sal account and got vehicle loan from hdfc bank i paid every month emi 5314 but once i coudn't maintain balance in account and that time i was charged with overdue charge which is around 495. Now, after four month they charge me 235 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.

Hi Team,
i ordered the headset on oct 14 through amazon by debit card and i cancelled the head set immediately but still the amount was not credited to my account though the mail came from amazon like they refunded. Please help me out to reverse my money from the hdfc bank. it is more than a week i did not receive money to my account

I have salary account with hdfc bank. I have started with sip in mutual funds on 6th of every Month But Suddenly have been charged ACH debit return charges of Rs 530 on 21 Oct 2021. I didnt maintain sufficient balance in my account from 1 month.

I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip.

HDFC bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve and return my money at the earliest

HDFC account no - [protected]

Thanks and Regards
Kirti shrey

Hai this is Sachin Rayanagouda Biradar, I had blocked UPI transactions as the problem sorted out, I raised a request at bank to unblock UPI. But am not able to send money via UPI transaction such as phone pe, Paytm, google pay, etc. Since my UPI is not unblocked am not able to make transactions. I had raised complaints through phone banking but issue has not been resolved. I had visited nearest branch bank more than 2 times to fix this issue but nothing happened.
So kindly request you to sort out my problem as soon as possible.

Thank You,
Sachin Rayanagouda Biradar

I purchased an iPhone on 6th March, 2021 from Vijay sales with my HDFC credit card. I was informed that using that i could avail a cashback of ₹6000 in 3 month back in my credit card account. It has been 6 months now and no money has been credited. I would appreciate to resolve this matter asap.

I wanted to deposit cash into my account through my local branch i.e., Sirhind Road, Patiala, Punjab. Cashier refused to accept two notes of Rs. 500 each which were not 3 piece notes. I interacted with him and I even interacted with his operations head but both of them were not concerned about anything. Operations head was rude with me and without even listening to me properly she said that she can't do anything. Without having complete knowledge how can they deny to take the cash. I wanted to talk to branch manager but unlike them he too was not interested in a matter like this. All they bother about is completing their targets on time. They are least concerned about any other matter.

Why is Hdfc hiring inexperienced people and who doesn't know how to interact with customers.

Rupees 530 has been held by hdfc bank and my balance has become -530 as my account is at zero balance (salary account )
Customer service also doesn't had exact idea about this.
The info which I retrieved was:
Funds on Hold

HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹530.55

Account Number: 5********4004
IFSC: HDFC0003958
Branch: LAHERIASARAI