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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
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18420
Unresolved
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HDFC Bank reviews & complaints page 190

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P
Phalguni21
Oct 22, 2021
Resolved
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Resolved

As my current credit is expiring, HDFC had sent new one.
But due to recent address change the credit card was not delivered and returned to bank.
I contacted helpline but all automated replies said go to hdfc.com only
Please let me know how should I proceed further
Nov 30, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2021
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance
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    J
    Jai Kishan Kumar Ruppa
    from Madurai, Tamil Nadu
    Oct 22, 2021
    Resolved
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    Resolved

    Address: KORMANGALA MAIN BRANCH Address : HDFC BANK LTD, SITE NO 6,B, 20TH MAIN, 7TH BLOCK, KORMANGALA ,BENGALURU 560095 ,KARNATAKA

    I have hdfc sal account and got vehicle loan from hdfc bank i paid every month emi 5314 but once i coudn't maintain balance in account and that time i was charged with overdue charge which is around 495. Now, after four month they charge me 235 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
    Dec 4, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 22, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      1
      1310
      from Madurai, Tamil Nadu
      Oct 22, 2021
      Resolved
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      Resolved

      Address: t.266,TNHB street, 1st milk booth,Ellis nagar, madurai-16

      Hi Team,
      i ordered the headset on oct 14 through amazon by debit card and i cancelled the head set immediately but still the amount was not credited to my account though the mail came from amazon like they refunded. Please help me out to reverse my money from the hdfc bank. it is more than a week i did not receive money to my account
      Nov 30, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Oct 22, 2021
      Updated by 1310
      Please see the photos for more reference

      Oct 22, 2021
      Updated by 1310
      please send me the amount which is taken from me on monday really iam worrying
      Oct 22, 2021
      Updated by 1310
      A call scheduled by customer care and they took 33988 rupees .. debited from my account i need that amount by monday please help me out
      Oct 22, 2021
      Updated by 1310
      Yspminral -- this was the [esron who conatcted

      Verified Support
      Oct 23, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      Verified Support
      Oct 23, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

      -Anay
      HDFC Bank Customer Assistance
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        S
        Shrey Kirti
        Oct 22, 2021
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        Resolved

        I have salary account with hdfc bank. I have started with sip in mutual funds on 6th of every Month But Suddenly have been charged ACH debit return charges of Rs 530 on 21 Oct 2021. I didnt maintain sufficient balance in my account from 1 month.

        I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip.

        HDFC bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

        Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

        Please please help me resolve and return my money at the earliest

        HDFC account no - [protected]

        Thanks and Regards
        Kirti shrey
        Nov 26, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 23, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

        -Anay
        HDFC Bank Customer Assistance
        Verified Support
        Oct 24, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by Oct 28, 2021. Request your co-operation and patience in the interim.

        -Anay
        HDFC Bank Customer Assistance
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          S
          Sachin Rayanagouda Biradar
          Oct 22, 2021
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          Address: FLAT NO.A112,GROUND FLOOR, 3RD BLOCK, KSSIDC COMPLEX, ELECTRONIC CITY, BANGALORE, KARNATAKA - 561229

          Hai this is Sachin Rayanagouda Biradar, I had blocked UPI transactions as the problem sorted out, I raised a request at bank to unblock UPI. But am not able to send money via UPI transaction such as phone pe, Paytm, google pay, etc. Since my UPI is not unblocked am not able to make transactions. I had raised complaints through phone banking but issue has not been resolved. I had visited nearest branch bank more than 2 times to fix this issue but nothing happened.
          So kindly request you to sort out my problem as soon as possible.

          Thank You,
          Sachin Rayanagouda Biradar
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 23, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience.

          Please revert with the following details for us to look into the matter:

          1. Date of calling to phone banking
          2. Official name who interact with you
          3. Phone banking location
          4. Please share the complete address of the Branch along with the IFSC code, where you had visited

          Kindly visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: https://bit.ly/3Ed3LK5

          To unblock UPI ID, please forward the request to [protected]@hdfcbank.com.

          -Team MobileBanking
          HDFC Bank Customer Assistance.
          Oct 24, 2021
          Updated by Sachin Rayanagouda Biradar
          I m not able to send the mail to the given mail id [protected]@hdfcbank.com

          Hello Sir/Madam,
          My Customer ID[protected]
           1. Date of calling to phone banking – 22nd Octoberat 10:39 Am I called [protected]

          2. Official name who interact with you – I don’t remember the name of the customer support official

          3. Phone banking location – Ballari is my nearest HDFC Bank location I had visited that (My account branch IFSC CODE – HDFC0000549)

          4. Please share the complete address of the Branch along with the IFSC code, where you had visited  No 37039/9A, No9A, 1st Flr, Nama Arcade, PN 9/A, No 12/69/2, Blk 3
          Parvathi Nagar
          Bellary – 583101  IFSC CODE –HDFC0001760

           I hope you resolve the issue of my UPI ID soon.

          Thanks & Regards
          Sachin Rayanagowda Biradar

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            B
            Bhavna2021
            from Ghaziabad, Uttar Pradesh
            Oct 22, 2021
            Resolved
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            Resolved

            I purchased an iPhone on 6th March, 2021 from Vijay sales with my HDFC credit card. I was informed that using that i could avail a cashback of ₹6000 in 3 month back in my credit card account. It has been 6 months now and no money has been credited. I would appreciate to resolve this matter asap.
            Nov 23, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 23, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

            -Anay
            HDFC Bank Customer Assistance
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              R
              Ravneetkaur21
              Oct 22, 2021
              Resolved
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              Resolved

              Address: HDFC Bank, Sirhind Road, Patiala, Punjab, 147001

              I wanted to deposit cash into my account through my local branch i.e., Sirhind Road, Patiala, Punjab. Cashier refused to accept two notes of Rs. 500 each which were not 3 piece notes. I interacted with him and I even interacted with his operations head but both of them were not concerned about anything. Operations head was rude with me and without even listening to me properly she said that she can't do anything. Without having complete knowledge how can they deny to take the cash. I wanted to talk to branch manager but unlike them he too was not interested in a matter like this. All they bother about is completing their targets on time. They are least concerned about any other matter.

              Why is Hdfc hiring inexperienced people and who doesn't know how to interact with customers.
              Oct 24, 2021
              Complaint marked as Resolved 
              Branch manager interacted with me and assured me that everything will be taken care of.
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 24, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by Oct 28, 2021. Request your co-operation and patience in the interim.

              -Zubin
              HDFC Bank Customer Assistance
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                A
                Abhinav Shaindilya
                from Kolkata, West Bengal
                Oct 22, 2021
                Resolved
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                Resolved

                Address: New balbhadrapur shivsagar leharaisarai, Darbhanga, Darbhanga

                Rupees 530 has been held by hdfc bank and my balance has become -530 as my account is at zero balance (salary account )
                Customer service also doesn't had exact idea about this.
                The info which I retrieved was:
                Funds on Hold

                HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹530.55

                Account Number: 5********4004
                IFSC: HDFC0003958
                Branch: LAHERIASARAI
                Nov 26, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 24, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We have responded to your email on October 22, 2021 vide reference number[protected]. Kindly refer to the same and write back on the email in case of further assistance.

                -Zubin
                HDFC Bank Customer Assistance
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                  G
                  Gopi Tiwari
                  Oct 22, 2021
                  Resolved
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                  Resolved

                  Address: Chandpura bahraich

                  Sir mere A/c se wrong fund transfer ho gaya tha jisko lekr maine bank me complain darz ki thi sare document request letter recall letter all document submit kiye jo mujhse Hdfc branch me manga gaya wo sb maine provide kara diya fund reversal ka approval bhi mil gaya uske bad bhi reversal team se mera fund reverse nahi hua hai...
                  Plz help me
                  Oct 22, 2021
                  Complaint marked as Resolved 
                  My contact number is 8574732768
                  HDFC Bank customer support has been notified about the posted complaint.
                  Plz contact and solve my problem
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                    C
                    Chippy Jose
                    Oct 21, 2021
                    Resolved
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                    Resolved

                    My account is showing -eve 521₹
                    I was only having 9 Rs on my account. If HDFC is doing such a unprofessional thing to a poor person like me. It is actually a shame
                    Nov 25, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 23, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      N
                      Neraj123
                      from Solan, Himachal Pradesh
                      Oct 21, 2021
                      Resolved
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                      Resolved

                      Address: Near S.C.E.R.T building road solan

                      Dear sir,
                      Your staff from Himachal pradesh distt solan Branch code 0387 Ms Sapna Thakur is very rude with the customer.
                      Kindly teach some manner to such staff.
                      If such behaviour continue, I will take strict action.
                      Please note
                      Thanks
                      Nov 29, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 23, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        R
                        Rohinii
                        Oct 21, 2021
                        Resolved
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                        Resolved

                        HDFC Bank is continuously disturbing harassing me mentally. Even after activating DND, they shamelessly call every half an hour with different mobile numbers... I have literally exhausted all my attempts to speak to them. They are so arrogant in not understanding how much of disturbance they are causing to me... I literally want to sue them for this harassment. Is there any law which protects customer's privacy?
                        Nov 27, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 23, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          N
                          Nagaraju nagavarapu
                          from Guntur, Andhra Pradesh
                          Oct 21, 2021
                          Resolved
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                          Resolved

                          Address: Vijayawada

                          My account balance is -2385 why .mynees balance in my account.[protected]. thanks
                          Nov 28, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Oct 21, 2021
                          Updated by Nagaraju nagavarapu
                          My account balance is-2385 why.please solve my problem
                          Verified Support
                          Oct 23, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience. We have shared your details with the concerned team and our bank official will contact you on or before October 27, 2021.

                          -Anay
                          HDFC Bank Customer Assistance
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                            P
                            P A R T H  A ツ
                            Oct 21, 2021
                            Resolved
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                            Resolved

                            Why Hdfc bank charge ASD charges,
                            Without any information...

                            I am so Suffering...
                            Please Help me. I am partha Majumder from india
                            Nov 23, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 21, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              J
                              Jayapriya G
                              Oct 21, 2021
                              Resolved
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                              Resolved

                              My Name is Jayapriya G
                              HAB CHGS INC GST APR-SEP2021-MIR[protected]th October 2021 ) I'm the holder of hdfc bank saving account since 1 year . Yesterday (20/10/2021) I have withdrawn 100 rupees that time it was around 2411later I debited 5250 rupees but now without my consent some one have taken around 637.20 rupees. Pls kindly return us .
                              Nov 28, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 22, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by October 27, 2021. We request your patience in the interim.

                              -Zubin
                              HDFC Bank Customer Assistance
                              Verified Support
                              Oct 23, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience. We have shared your details to concerned team and our bank official will contact you on or before October 27, 2021.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                N
                                Nrohit
                                from Indore, Madhya Pradesh
                                Oct 21, 2021
                                Resolved
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                                Resolved

                                Credit mantry response is no response, please call immdly
                                Nov 28, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 21, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  S
                                  Sanjeet kumar008
                                  from Jamshedpur, Jharkhand
                                  Oct 21, 2021
                                  Resolved
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                                  Resolved

                                  Amount credited/ reversed by IRCTC but not credited to my account

                                  Address: JAMSHEDPUR

                                  Sir/Madam, My name is Sanjeet Kumar, i have hdfc debit card ending with xxxxx6783. In my debit card 498.19rs was deducted. this message was send to my bank account link no but amount not credited to my account (ur transaction on HDFC BANK DEBIT/ATM Card ending 6783for Rs. 498.19 has been credited/reversed by IRCTC85505 on[protected]:22:11) Please refund my money as soon as possible.
                                  my customer id[protected]

                                  Thank you,...
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                                  M
                                  Mirfas Moideen
                                  Oct 21, 2021
                                  Resolved
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                                  Resolved

                                  ACH Debit mandate registered for Rs. 100000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX25366 for Groww with UMRN No.HDFC[protected].

                                  I have received this message from HDFC Bank. However, I have not given any such actions on Groww or anywhere
                                  Nov 21, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 21, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    S
                                    shashwatpuchhu
                                    Oct 20, 2021
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                                    An unauthorized ACH mandate was registered on my savings account without my permission or any confirmation was not asked. Even though I have not taken any loans from the company, how it is showing on my name.

                                    Kindly look into this as soon as possible and try to resolve this at earliest possible.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      J
                                      Jagrity_malpani
                                      from Kolkata, West Bengal
                                      Oct 20, 2021
                                      Resolved
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                                      Resolved

                                      Address: Kolkata

                                      I have bought my iphone12 with hdfc bank credit card on 31/08/2020 from Systematix Media, Kolkata. As mentioned by hdfc bank (To receive cashback of 6000 within 30 days from the transactional month end) i haven’t received my cashback till now, it is more than 30 days. I have asked seller, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                      Nov 21, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 21, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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