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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32896
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18416
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HDFC Bank reviews & complaints page 190

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A
Ansh Singhania
Oct 18, 2021
Resolved
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Resolved

LOAN Provided without my legal Consent . I am Totally unware about its EMI and The Loan amount is also not credited to my Account But EMI is started with Due Date and also Rs. 500 Deducted Two times within 18 days in the Name of Renewal Fees .
+1 photos
Nov 19, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2021
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    H
    HrishiTalwalkar
    Oct 17, 2021
    Resolved
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    Address: Pune

    There was an unauthorised transaction on my debit card on October 7th, 2021, following which I immediately called the hotline and blocked my card and NetBanking. On the same day, I visited my branch and submitted a form for a new card and NetBanking credentials, along with a handwritten application. It has been ten days since I submitted my request, no progress has been made at all. My services should've resumed on the 15th ( according to the branch), but that didn't happen. I wa asked to submit a fresh form, which I did, and nothing's happened yet.
    Nov 19, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 19, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      J
      jigarkgl
      Oct 17, 2021
      Resolved
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      Resolved

      I have purchased interest free EMI with cashback on purchased of AC. Below extra charges have imposed with igst on intrest free emi card swap.

      13/10/2021 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999981013014910957) 4, 794.73
      13/10/2021 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999981013014910965) 618.43
      14/09/2021 IGST-VPS[protected]RATE 18.0 -27 (Ref# 09999999980914014012275) 35.82
      14/09/2021 OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980914014012275) 199.00

      Jigar Shah
      [protected]
      Nov 21, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 21, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please feel free to write to us at : customerservices.[protected]@hdfcbank.com for any further assistance/clarification that you may require with regard to your credit card account.

      -Zubin
      HDFC Bank Customer Assistance
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        J
        Jibran02
        from Jamshedpur, Jharkhand
        Oct 17, 2021
        Resolved
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        Address: [email protected]

        Got a message for instant loan from HDFC Bank.There was a link in that message, after opening it, follow the instructions and then the loan amount gets credited in the account.

        In my case i HDFC Bank deducted the amount from my credit card limit and deposited it in my savings account without any notice and I come to know while paying the credit card bill and the limit of my card is also reflecting in minus. While availing the loan, I did not know that the loan amount has given to me from my credit card card Nor did I get any notifications from the side of HDFC, even I did not get any deduction message on my registered mobile no.

        HDFC Bank is giving me my own money and then charging interest from me on that.
        HDFC Bank has misled me, so I request the complaint board to look into this issue. This is completely cheating with any user.
        Thanks,
        Jibran Akhtar
        Nov 20, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 19, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          R
          Ranjit@11
          from Hailakandi, Assam
          Oct 17, 2021
          Resolved
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          Address: Monacherra grant, Pathartilla basti 8 no group, Monacherra 788164
          Website: [email protected]

          I am not getting my welcome kit I have open an account in online on the date of 6th October 2021 and today is 17th October 2021 when I get my welcome kit
          The service of hdfc bank is verry poor no email no messege only they send me a messege u got your welcome kit in 7 days but still 11day running plz help me out this problem sending account details

          Account number:-- [protected]

          IFSC code :-- HDFC0009538

          CONTACT NUMBER:-- [protected]

          EMAIL:-- [protected]@gmail.com

          PLZ CONTACT ME AS SOON AS U CAN
          Dec 2, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 23, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience.

          We wish to inform you that your welcome kit dispatched on October 09, 2021 on mailing address through Speed post.

          We have taken up with postal unit for priority delivery and our bank official will update the status on or before October 26, 2021.

          We request you to bear with us in the interim.

          -Zubin
          HDFC Bank Customer Assistance
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            A
            abha tirkey
            Oct 17, 2021
            Resolved
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            Resolved

            Complain about electric bill payment to wbsedcl

            I have made a payment of Rs. 4258 via Amazon pay using BHARAT QR (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of October 21 - December 21 against the consumer ID:[protected] on 6th October 21, but wbsedcl has not yet received the payment although the amount has been debited from my account.
            Accnt No. [protected] debited with Rs. 4258 on 6th October 21

            UPI transaction ID:[protected]br...
            +1 photos
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            J
            Jeeva bharadwaj
            Oct 17, 2021
            Resolved
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            Bank and their software in good. But their bagalur cross branch head mrs.anuja mishra and her ASSISTANT manager mr.neelam ratnam very sick to deal. They think every account holder goes to beg money from them.

            that lady manager anuja mishra treats current account holders like ### and her ASSISTANT manager neelam ratnam is big bucket raja to her(yes boss master).its big harassment to deal with branch manager and her ASSISTANT.

            any issues they will not respond in return when u visit them they will harass, scold even ask account holders to get out only.

            very loose talking branch manager with no control over words. Typical north Indian government employee behavior. she has behavioral problem.

            i[censored] complain to their higher ups like cluster head or zonal head, that lady will call u in bad names(in her hindi)... or threaten to give police complaint.

            please go head with any other HDFC branch but not with this anuja mishra and neelam ratnam branch.

            my current account 502xxx613xxx730
            is with this branch and hardly 1 month old and this my review.
            Nov 19, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 18, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the complete address of the branch and the requested details for us to help you with the solution. Visit here https://bit.ly/2Hqff0y for help with branch address.

            -Anay
            HDFC Bank Customer Assistance
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              S
              Snehasish Nag
              Oct 16, 2021
              Resolved
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              Resolved

              I had a salary account with HDFC Bank in my earlier company. About 4-5 years back I left that company. Now account balance is -9568.80. I will keep this account and maintain balance only I get full waviour.
              Nov 19, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 19, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                D
                Devika Manikandan
                Oct 16, 2021
                Resolved
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                Resolved

                Hi I. Having salary account in hdfc bank 531 is debited from my account referring ach debit charges why this is happening to me because mine is salary account
                Nov 19, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 19, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the complete transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  N
                  Neeraj069
                  Oct 16, 2021
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                  Address: Hailymandi

                  I have order a phone (Mi 11lite NE 5g) rupees 20724 by HDFC Credit Card on 5 October 2021 whose order ID no.is[protected] but some reason I have cancelled my order on 7 October 2021 and my payment 20724 refund initiated by Amazon on 14 October 2021 by refund reference number (RRN) - 75503721281051635336843 but this amount 20724 does not reflect in my account . I have visited my nearest branch of HDFC Bank but he didn't take any action towards him.So I request you to take a suitable action against him and initiate my refund by bank in my account.
                  +3 photos
                  HDFC Bank customer support has been notified about the posted complaint.
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                    P
                    Prabhakarrai
                    from Noida, Uttar Pradesh
                    Oct 16, 2021
                    Resolved
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                    Resolved

                    Address: Noida, Gautambudh Nagar (UP)

                    Dear Sir/ Madam,

                    I had a hdfc credit card which i was using for the past 5 years. I was going through a financial crisis due to Covid pandemic (Due to leaving Jobs). I was using the credit card properly every year, I could not pay the full amount within the credit period of 50 days. Hence, I was paying only the minimum due every month. So, my outstanding balance increased due to the interest and finance charges & Penalty which I could not afford and pay. Hence, we decided to close the credit card and we were planning to convert as emi.

                    We tried to contact the person regarding the issue. But, we could not find anyone to speak about the settlement of credit card balance and we got frustrated. We don’t want to hold the credit card and wanted to close it. We were contacting customer service continuously. But they told me many times, the offer is not available on your card and the offer will be provided later until you wait. I need my outstanding balance amount to convert the emi option which is a possible amount of my outstanding amount. Pls consider my obligation as early as possible.
                    I shall be ever grateful if I get an affirmative response for the convert EMI options on my Credit Card .
                    Nov 28, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 19, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the last four digits of the card. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      B
                      Basantsapkotaoffical. com
                      Oct 16, 2021
                      Resolved
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                      Resolved

                      Address: 134, Bahadurpally village kompally road

                      Refunded my money wich will be debited by my account ..500 Mctf . Atw means what
                      +1 photos
                      Nov 27, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 21, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience. The disputed transaction has been refunded to your account. You may check your account statement vide NetBanking or the mobile banking app.

                      -Anay
                      HDFC Bank Customer Assistance.
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                        B
                        Bharath_RJ
                        Oct 16, 2021
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                        Address: Bangalore

                        Hi,

                        I am a HDFC customer since 2008 and have face a issue for my recent transaction on 11 OCT 2021. I had transferred an amount of INR 2000/- towards University for the payment of transcript; however, the amount was debited from my account without the generation of challan, where in university wanted the Challan for the payment. I contact my personal banker, Ms. Deeksha and was told that it would take 3 days to reflect and generate the challan. I have been trying to contact her since yesterday but my efforts didnt help me to reach her. I contact the HDFC customer service this morning and they said it would another 7 days to reflect as they would want to register this as a complaint.
                        Mr. Naveen Raj, the Floor manager, spoke to me and said he is registering this as a complaint and have asked him to generate the challan as this is an emergency and I have already lost 5 valuable days. I demanded the floor manager to provide me the days it would take in writing, but he was misleading me by stating that he would take one day to check and send an email.

                        The HDFC customer service isnt valuing my time being lost though the mistake entirely from bank's end.

                        to conclude: the personal banker didnt give me clarity on the days it might take and Naveen Raj didnt have the courtesy to understand and value the time lost and the inconvenience it may cause.

                        I need this to be taken up seriously by the respective department.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 17, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
                        Oct 19, 2021
                        Updated by Bharath_RJ
                        Hi Team,
                        I have updated the issue details as suggested in the above comments.

                        It would be good if I could get the challan generated as it’s been log due for my transcript application submission.

                        Thanks and regards,
                        Bharath
                        Hi Team,
                        I have updated the issue details as suggested in the above comments.

                        It would be good if I could get the challan generated as it’s been log due for my transcript application submission.

                        Thanks and regards,
                        Bharath
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                          D
                          Dinsvar
                          from Mumbai, Maharashtra
                          Oct 15, 2021
                          Resolved
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                          Resolved

                          Not given reply to my complaint after 15 days also.
                          Nov 18, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 18, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          In this forum Already I had added all the issues.I have contacted customer care of HDFC but they are not ready to solve my issue.

                          Still why I should add the same in hdfc site.
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                            A
                            Akshaya Rajesh
                            from Chennai, Tamil Nadu
                            Oct 15, 2021
                            Resolved
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                            Resolved

                            Address: HDFC Home Loans , Anna Nagar

                            On 2010 my Ex-Husband took a home loans in HDFC by using my Income . All the property and everything belongs to him but the loan alone giving based on my income. In bank they made me as a borrower and him as a co borrower. After a year we got separated legally due to personal issues.

                            It been more than 2 year I'm following with bank to get me relived from this loan. After so many struggle I managed to bring my Ex- husband to bank but as they are getting emi regularly and they don't the loan to get moved to another bank they convinced him and set back. After that incident that person blocked my number and no response from his end and bank. I even registered complain to national housing bank. After that when checked with bank they are giving irresponsible answer like. They are not relieving me from that home loan. Now i don't have any responsible on that loan and moreover the property is not in my name. How can i be the responsible for that. Bank can take the home back if not bank has to take to concerned person. But in this case i received zero response from bank. They are only focused on money and they image. They are not even bothering about their customer even 1%.
                            Nov 29, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 21, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the content of your e-mail, we understand that, your query/ concerns pertains to home loan applied/availed with HDFC Ltd. and not HDFC Bank Ltd. We request you to be in touch with HDFC Ltd. for resolution of your query/complaint through (URL / Link - https://bit.ly/3E0RAQj)

                            -Zubin
                            HDFC Bank Customer Assistance
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                              G
                              govind udai
                              Oct 15, 2021
                              Resolved
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                              Resolved

                              I got a message from HDFC saying your IRCTC booking amount has been reversed/credited but when I check my statement, the amount isn't credited.
                              What do I do?
                              Nov 18, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 18, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                M
                                MayuriUdel
                                from Mehsana, Gujarat
                                Oct 15, 2021
                                Resolved
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                                Resolved

                                Address: 42 k Parmarvas, Udalpur, Ta- Visnagar, Di- Mehsana

                                Amount wrongly deducted under DC INTL POS TXN MARKUP + ST from my account without my notice on 15th October 2021.

                                As per my understanding this is "Txn - Transaction. Markup - Foreign currency markup. St - Service tax. It is the foreign currency markup charges charged to your card for doing swiping your card at an International location. ... HDFC bank charges 3.5 of the transaction amount as a fee for using your debit card for a transaction in foreign currency."
                                Nov 18, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 18, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the details of the charges for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  A
                                  Amrut prasad
                                  Oct 15, 2021
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                                  I cleared the settlement amount however didn’t get the NOC as communication given by Bank team . Plz note the below details
                                  credit card no. [protected]
                                  ifsc code: HDFC0000128

                                  Contact no . [protected]
                                  Amrut prasad sahoo
                                  Kindly remove the same from Cibil
                                  Pan - CWTPS7732Q
                                  Plz do the needful and provide the NOC to my mailid . [protected]@gmail.com
                                  Thanks
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 20, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Request you to write to PriorityRedressalRPM.[protected]@hdfcbank.com for NOC request

                                  -Zubin
                                  HDFC Bank Customer Assistance
                                  Nov 01, 2021
                                  Updated by Amrut prasad
                                  Kindly share the detail mail I’d .
                                  Nov 01, 2021
                                  Updated by Amrut prasad
                                  Invalid mail I’d .
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                                    A
                                    aksamit
                                    from Bengaluru, Karnataka
                                    Oct 14, 2021
                                    Resolved
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                                    Resolved

                                    Address: [email protected]

                                    Very disappointed to see Inter-BRN Cash charges on Sr. Citizen account. It is my money and withdrawing by cheque in HDFC bank branch. Kindly revert the same. Also, do let me know if there is any charge for transfer of home branch...rather I decide to close this bank account.
                                    +1 photos
                                    Nov 22, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 20, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience. We have shared your details with the concerned team and our bank official will contact you on or before October 22, 2021.

                                    -Anay
                                    HDFC Bank Customer Assistance.
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                                      S
                                      sabbir pathan
                                      from Surat, Gujarat
                                      Oct 14, 2021
                                      Resolved
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                                      Resolved

                                      Dear sir,

                                      My customer id is 74490917
                                      Wallet id is [protected] & reg. Mobile no. Is [protected].
                                      Fastag issued to me for vehicle no. GJ05 JA8742 has been damaged . Now once again i request you to kindly issue duplicate fastag. Replacement fee of the same has been deposited vide ref. No.
                                      Please submit my complaint

                                      Thanks & regards,
                                      Sabir pathan.,
                                      Nov 30, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 20, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We request you to click on the below link to apply online: https://bit.ly/3pfWiFP
                                      Alternatively, you can call on Fastag help line number[protected]
                                      You may also visit any of the Point of Sale (POS) locations / HDFC Bank authorised Agent Sales offices to get your tag account created.
                                      Note: You can get Fastag activation status and current Balance by giving missed call on [protected] from registered mobile number mentioned in Fastag account.

                                      -Zubin
                                      HDFC Bank Customer Assistance
                                      Dear Customer,

                                      We sincerely regret the inconvenience. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before October 21, 2021.

                                      -Zubin
                                      HDFC Bank Customer Assistance
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