HDFC Bank Complaints & Reviews

Hi,

I am a HDFC customer since 2008 and have face a issue for my recent transaction on 11 OCT 2021. I had transferred an amount of INR 2000/- towards University for the payment of transcript; however, the amount was debited from my account without the generation of challan, where in university wanted the Challan for the payment. I contact my personal banker, Ms. Deeksha and was told that it would take 3 days to reflect and generate the challan. I have been trying to contact her since yesterday but my efforts didnt help me to reach her. I contact the HDFC customer service this morning and they said it would another 7 days to reflect as they would want to register this as a complaint.
Mr. Naveen Raj, the Floor manager, spoke to me and said he is registering this as a complaint and have asked him to generate the challan as this is an emergency and I have already lost 5 valuable days. I demanded the floor manager to provide me the days it would take in writing, but he was misleading me by stating that he would take one day to check and send an email.

The HDFC customer service isnt valuing my time being lost though the mistake entirely from bank's end.

to conclude: the personal banker didnt give me clarity on the days it might take and Naveen Raj didnt have the courtesy to understand and value the time lost and the inconvenience it may cause.

I need this to be taken up seriously by the respective department.

Not given reply to my complaint after 15 days also.

On 2010 my Ex-Husband took a home loans in HDFC by using my Income . All the property and everything belongs to him but the loan alone giving based on my income. In bank they made me as a borrower and him as a co borrower. After a year we got separated legally due to personal issues.

It been more than 2 year I'm following with bank to get me relived from this loan. After so many struggle I managed to bring my Ex- husband to bank but as they are getting emi regularly and they don't the loan to get moved to another bank they convinced him and set back. After that incident that person blocked my number and no response from his end and bank. I even registered complain to national housing bank. After that when checked with bank they are giving irresponsible answer like. They are not relieving me from that home loan. Now i don't have any responsible on that loan and moreover the property is not in my name. How can i be the responsible for that. Bank can take the home back if not bank has to take to concerned person. But in this case i received zero response from bank. They are only focused on money and they image. They are not even bothering about their customer even 1%.

I got a message from HDFC saying your IRCTC booking amount has been reversed/credited but when I check my statement, the amount isn't credited.
What do I do?

Amount wrongly deducted under DC INTL POS TXN MARKUP + ST from my account without my notice on 15th October 2021.

As per my understanding this is "Txn - Transaction. Markup - Foreign currency markup. St - Service tax. It is the foreign currency markup charges charged to your card for doing swiping your card at an International location. ... HDFC bank charges 3.5 of the transaction amount as a fee for using your debit card for a transaction in foreign currency."

I cleared the settlement amount however didn’t get the NOC as communication given by Bank team . Plz note the below details
credit card no. [protected]
ifsc code: HDFC0000128

Contact no . [protected]
Amrut prasad sahoo
Kindly remove the same from Cibil
Pan - CWTPS7732Q
Plz do the needful and provide the NOC to my mailid . [protected]@gmail.com
Thanks

Very disappointed to see Inter-BRN Cash charges on Sr. Citizen account. It is my money and withdrawing by cheque in HDFC bank branch. Kindly revert the same. Also, do let me know if there is any charge for transfer of home branch...rather I decide to close this bank account.

Dear sir,

My customer id is 74490917
Wallet id is [protected] & reg. Mobile no. Is [protected].
Fastag issued to me for vehicle no. GJ05 JA8742 has been damaged . Now once again i request you to kindly issue duplicate fastag. Replacement fee of the same has been deposited vide ref. No.
Please submit my complaint

Thanks & regards,
Sabir pathan.,

I opened a new HDFC bank in the Hirapur- Dhanbad Branch (CODE: 004721) but my account was opened in the SANDOZ-House, Mumbai Branch(CODE:000240). This is an issue as i live in Dhanbad, Jharkhand and thereby cannot travel to Mumbai incase i have some problem or the other.

Have been a loyal customer of HDFC Bank for the last so many years. I never had any complaint about anything. But then its been two months they are putting my Funds on Hold and debited without my knowledge. I have consumer loan and I am paying all the EMIs on time or before the due date.
This is extremely a disappointment from a reputed Bank like HDFC.

Dear Sir/Mam one of my refund amount 4999/- which send to my account on 28th September 2021 From Amazon. In they send to my account the also provide refund reference number The reference number is:-.[protected] am waiting almost 12Days extra but the amount didn't reflect to my account. I have complained against on my branch but I didn't get proper solution from bank manager. I have complained against it but still it's not reflect in my...

I placed an order for dominos pizza on oct7, paying through hdfc debit card. The amount got debited from my hdfc debit card however the order didn’t got placed. I raised a complaint through hdfc but no response. I was already contacted by dominos that the refund has already been initiated for the order on oct 10, as it was failed on payment gateway.

But bank is denying same and saying that the payment was successful. I am following bank from last 1 week but no proper response. Also customer care agent are very rude. Even the SME divya Sharma was very rude and started shouting on me when I asked for the refund. Customer care manager Satish Kumar was also not very helpful.

I am pissed off by the behaviour of the management team even the seniors.

I need the refund of rs 1367 that was debited from my hdfc debut card asap.

I am Swathy salary account bank account holder of your bank with a/c no [protected]. Recently while checking my balance in my account it is showing negative amount of -9400 Rs for not maintaining the minimum balance.

But I don’t know about these negative balance rules, So I am requesting you to please waive my minimum balance charges.

As per the RBI guidelines amount should be charged for non maintenance.

I cant repay this much of amount am jobless.

Checked with the bank side they are saying no u have pay the full amount for closure. Not even treating customers properly.

I will be grateful for your cooperation in this .

For the past 2yrs am jobless. How can i maintain the bank account?. I cant repay this much of huge amount.

I request you to close my account as soon as possible. I dont even have much funds. I checked with my branch they are asking me to pay the amount. Its not my fault. I am not even aware of this. Salary account was created by the company. Latr i left my job.

I cant pay single amount from my end. Kindly close this account.

My international transaction for a tutoring website failed once. When I tried to pay the credited amount of around INR 4600, the transaction would keep failing citing the reason as failed authentication, even thought the OTP I entered was correct. Ironically, another transaction just a day before of a larger amount went through just fine even without putting in the OTP.

Is there any way to solve this or remove the OTP step from the transaction?

Hi HDFC Team,

I have got multiple mails from HDFC bank regarding credit card eligibility check and i did the same to check the cards which will be suitable to me.But all the time when I checked the credit card details, it came as a application.Finally I applied for one card and submitted the application.Whenever I tried to check the status, it shows me multiple apllication reference number and in progress, suddenly it shows me card declied and i dont know why.I tried contacting the bank assistance but they declined to speak to me and tell the reason. When I tried applying for the new one after all the issues, it shows, you're already an existing credit card user or you might applied already.I need CC and I need to know the reason and status for the card.

name-Vinotha Kannusamy
mode-online
date of application-08/10/2021
branch assitance- Nungabakam branch -chennai

Hello Sir,

I placed an order on Amazon on 2 Oct 2021( Prime member early access) for the amount of Rs 144, 221. This order was eligible for an instant bank discount of Rs 12, 250 as per the Amazon Great Indian Festival scheme with HDFC. However, due to some technical issue, this instant discount was not applied when I was checking out my order 2 Oct 2021. So, I called Amazon regarding this technical issue and they responded...

Hello,
My Name is Ramesh Saran (+[protected] and I have Salary Account in HDFC bank. My account is supposed to be debited by 3 EMIs on 7th of every month and on 7th the account had sufficient balance for those 3 debits. the EMI after being debited was credited back and my account was then charged with the overdue loan recovery fee of Rs.531 for each 3 EMIs. the charge has not however been reversed and it still reflects on the statement.
The bank already shows the available balance being sufficient, the same working day and in the working hours.

Before a month I blocked my hdfc account by calling customer care, the reason was I suspected someone might do some scam to my account. So I asked them to freeze my account. The very next day I went to my homebranch and asked them to unfreeze my account. It has been more than 2 weeks and still my account is in freeze only.

My account open and kyc has done on 14th September still I have not received my welcome kit to my address please resolve my issue...

I have bought a mobile phone Rs. 10799 using my credit card. At that time the amount is cut from my credit card and few days later the amount is added into my card. And on that time the amount is transferred to EMI, here I don't did anything it's transferred automatically without my knowledge and I don't want to pay using EMI. My last ending cc number is 7278 and my registered mobile number is [protected]. Please cancel my EMI process, I will pay total amount at the time of bill generation. For reference I am also sending the screan shot of it please check with it and let me know what was the main problem here.