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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32898
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18416
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HDFC Bank reviews & complaints page 197

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M
Madheshwaran D
from Perambalur, Tamil Nadu
Sep 29, 2021
Resolved
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I made a wrong payment to one HDFC account.Actually i made a transaction for paying my college fees.But it send into wrong account.kindly get me a refund.
+1 photos
Nov 2, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2021
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Zubin
HDFC Bank Customer Assistance
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    R
    rajmaths
    from Allahabad, Uttar Pradesh
    Sep 29, 2021
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    Resolved

    My name is Raj Kumar. I applied for a personal loan
    from HDFC bank. They rejected my file by stating that as per my
    CIBIL report. KCC Loan show in CIBIL Report but I never took KCC Loan. Also I have no any outstanding loan amount.
    Kindly investigate the case so that matter can be clarified
    +2 photos
    Nov 5, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 30, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      O
      Om99518037
      Sep 29, 2021
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      I am manager at HDFC bank and was appointed by offer letter dated 09th January 2020 and as per communication joined the duty dated 09th March 2020 .

      Because of leaves during COVID show Cause notice 30 Aug 21 was sent through E mail by Mr. Dhiraj Bhargav, Cluster Head (Retail Branch Banking), dated threatening further necessary action, without prejudice, which was well responded .

      THereafter, a memorandum was sent through Email on 03 sept 21 by Cluster head Mr. Dhiraj Bhargav (Retail Branch Banking), informing regarding "action as per the conduct regulation of bank and also mentioned that authority would be justified in initiating appropriate action disciplinary action against me, for act of misconduct including disengagement of service from bank without prejudice which was instantly responded ".

      On receipt of such memorandum, I was shocked to the extent that became unconscious in the branch & fell down on the floor, after which he was taken to emergency ward of Triton Hospital and treated subsequently.

      Thereafter, I was working continuously and all of sudden received a mail from Branch Manager Himanshu chaudhary of termination letter dated 08 Sept 21, on the letter head of HDFC Bank Ltd., CC-31 Kalkaji, NEW Delhi purported to be signed by Circle head. No Hr has signed the letter.

      That without following disciplinary procedures and victimized due to Personal grudge( the same has been informed through numerous mails to all Higher authorities for urgent redressal) as annoyed with escalation of the grievances to higher authorities for redressal the Branch Manager Mr. Himanshu Chaudhary, Cluster Head Mr. Dhiraj Bhargav (Retail Branch Banking), Circle head

      Please help as BM is not allowing me to enter branch and work. No HR is replying although the issue is in there knowledge.

      BM is trying to finish my career and my salary has been stopped. Please take some action ASAP.

      Regards
      R singh
      Manager
      Hdfc bank
      Kalkaji nehru enclave branch 0271
      Delhi.
      HDFC Bank customer support has been notified about the posted complaint.
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        O
        Om99518037
        Sep 29, 2021
        Resolved
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        Resolved

        I am Manager at HDFC Bank and was appointed by offer letter dated 09th January 2020 and as per communication joined the duty dated 09th March 2020 .

        Because of leaves during COVID show Cause notice 30 Aug 21 was sent through E mail by Mr. Dhiraj Bhargav, Cluster Head (Retail Branch Banking), dated threatening further necessary action, without prejudice, which was well responded .

        THereafter, a memorandum was sent through Email on 03 sept 21 by Cluster head Mr. Dhiraj Bhargav (Retail Branch Banking), informing regarding "action as per the conduct regulation of bank and also mentioned that authority would be justified in initiating appropriate action disciplinary action against me, for act of misconduct including disengagement of service from bank without prejudice which was instantly responded ".

        On receipt of such memorandum, I was shocked to the extent that became unconscious in the branch & fell down on the floor, after which he was taken to emergency ward of Triton Hospital and treated subsequently.

        Thereafter, I was working continuously and all of sudden received a mail from Branch Manager Himanshu chaudhary of termination letter dated 08 Sept 21, on the letter head of HDFC Bank Ltd., CC-31 Kalkaji, NEW Delhi purported to be signed by Circle head. No Hr has signed the letter.

        That without following disciplinary procedures and victimized due to Personal grudge( the same has been informed through numerous mails to all Higher authorities for urgent redressal) as annoyed with escalation of the grievances to higher authorities for redressal the Branch Manager Mr. Himanshu Chaudhary, Cluster Head Mr. Dhiraj Bhargav (Retail Branch Banking), Circle head

        Please help as BM is not allowing me to enter branch and work. No HR is replying although the issue is in there knowledge.

        BM is trying to finish my career and my salary has been stopped. Please take some action ASAP.

        Regards
        R singh
        Manager
        Hdfc bank
        Kalkaji nehru enclave branch 0271
        Delhi.
        Nov 5, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 01, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

        -Zubin
        HDFC Bank Customer Assistance
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          M
          mahendranrvm
          Sep 29, 2021
          Resolved
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          Resolved

          Hi,

          I got HDFC Credit Card on 2012 and was using the card without any issue for 2 years and due to my job and financial issue I couldn't make the payment on time for some months and from collection department they contacted by March 2016 and informed my due was around Rs 44, 375 and they itself told we can go for settlement with payment of Rs 23, 100 in 2 installments and unaware of the cibil effects and future transactions I agreed for the settlement and paid the Settlement amount in 2 installments and got cleared of the HDFC payment.

          After that by June 2016 I opened HDFC Salary Account and was maintaining a good relationship with HDFC bank even I got couple of personal loan with them and was paying on time with no cheque/emi bounce.

          To keep all my transactions and billing in one umbrella I applied for HDFC credit card again stating my salary account relationship but it's not getting approved.

          Now I contacted the Debt Department of HDFC Credit Card and paid the balance waiver amount of Rs 21, 275 recently so my card can be out of Settlement done status and closed completely but even though my application was not getting approved.

          My cibil score was maintaining good above 780.
          Nov 5, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 30, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            R
            Raja sankar
            Sep 29, 2021
            Resolved
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            Resolved

            I am Recently I activated my dormant account since I not used for 4 years.
            I changed my company and so they requested me to use HdFC account and it's mandatory.I went to bank and I re submitted my aadhar details and I deposited 500rupees to activate my account..now my account got activated but I am not able to do online transaction and take money from debit card.I tried in hdfc NetBanking, still it's showing "there is low priority memo present in debit account" so I visited twice a day to near by hdfc bank.still there is no proper response.
            Now I am frustrated and by next month, how my company give salary for me if it is continues.
            Nov 4, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 30, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
            Hi, where I can find reference number
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              P
              Prateek Singh Sikarwar
              Sep 29, 2021
              Resolved
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              Resolved

              Address: SECTOR 70 NOIDA Pan Oasis, Sector 70 Gautam Budh Nagar Noida - 201301 IFSC - HDFC0009527

              I have received a text from hdfc that ur transaction on hdfc bank debit atm card ending **** for rs 3792 has been credited/reversed by www.bluestone on[protected]:18:14:16 but still the amount is not reflecting on my bank account
              +1 photos
              Nov 5, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 30, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                K
                Kaya Mondal
                Sep 28, 2021
                Resolved
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                Resolved

                Address: Dumroo cinema complex, civil lines, jhansi, Uttar pradesh

                I opened a saving account in HDFC Bank, Jhansi branch through digital medium. Due to to communication address mistake from side the welcome was delivered on my aadhar card address in west bengal, as I am currently residing in Jhansi, Uttar Pradesh. The welcome kit came back undelivered and my account was blocked. After that I again visited branch to correct the communication address and after that finaly i recieved my welcome kit on my communication address but my account is not unblocked and now my EPF claim amount is not being transferred into my HDFC account as its blocked. So again I visited the branch for the solution and they told me to write an written application to unblock my account and said that it will be unblocked within 2 days. But I am aspecting from bank that they will resolve my problem within 1 day. As I am urgent need of money for my brother marriage next month. Thus, it's an humble request from the bank to unblock my account as soon as possible.
                Oct 30, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 29, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  subhasis007
                  from Delhi, Delhi
                  Sep 28, 2021
                  Resolved
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                  Resolved

                  Billdesk Qr.wbsedcl@hdfcbank - Complaint about Bill payment to wbsedcl

                  I have made a payment of Rs.1368.00 via Google pay using BHARAT QR (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of Jul'21-Sep'21 against the consumer ID[protected] on 10th July 2021, but wbsedcl has not yet received the payment although the amount has been debited from my account.

                  Accnt No. [protected]@okicici debited with Rs.1368.00 on 10th July 2021.
                  UPI transaction ID[protected]br...
                  +1 photos
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                  M
                  MSAkot
                  Sep 28, 2021
                  Resolved
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                  Resolved

                  9100/- debited from Current Account

                  THE HDFC Bank (MIT Marathon Park, Bund Garden Road, Opp Sun N Sand Hotel, Pune 411001) has charged a wrong Penalty of Rs 9100/-(in our Current Account (50xxxxx8990) on[protected] and They are not ready to reverse it.
                  The penalty is imposed by bank on us for a transaction at our outlet on 08-jun-2021 for an amount of Rs 300/- by ATM, TID No. 48XXX127.
                  Even though we have produced them original Customer slip along with BPCL Automation...
                  +3 photos
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                  B
                  Banjaiah
                  from HYDERABAD, Andhra Pradesh
                  Sep 28, 2021
                  Resolved
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                  Resolved

                  Hi,
                  I am Bathini Anjaiah holding account in HDFC Bank and i have taken car loan(Loan Agreement No:39056075 and[protected] in HDFC Bank after completing the full payment they are not providing NOC certificate car is registered on my wife name but i am the one who is taken loan they put my wife credit card under blocklist and not providing NOC after my sincere payments
                  Oct 30, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 29, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Due to security reasons and requirements by the Regulatory Authorities, we regret not being able to provide any Customer information to a third party.
                  Kindly ask the account holder to write to us from the registered e-mail ID in HDFC Bank account.

                  Alternatively, you can also ask the account holder to contact the PhoneBanking Unit or visit the nearest branch.

                  -Zubin
                  HDFC Bank Customer Assistance
                  Verified Support
                  Sep 29, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Apologies for the inconvenience caused.We have shared your comments with the concerned team and our bank official will get in touch with you at the earliest by October 04, 2021. We request your patience in the interim..

                  -Zubin
                  HDFC Bank Customer Assistance
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                    W
                    Willie Singh
                    Sep 28, 2021
                    Resolved
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                    Resolved

                    In 26 sept 2021. 8.32pm money deduct my credit card .hotstar subscription 499.
                    +1 photos
                    Nov 5, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 28, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    Verified Support
                    Sep 29, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                    -Anay
                    HDFC Bank Customer Assistance
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                      W
                      Warsteiner99
                      from Sirsa, Haryana
                      Sep 28, 2021
                      Resolved
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                      Resolved

                      Hello, i am a preferred customer of HDFC.Recently i got call from bank about credit card offer.I went to bank to apply for credit card but was told to apply online.So i applied through netbanking but my application was declined.I was not given reason for this.
                      Oct 30, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 29, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                      -Anay
                      HDFC Bank Customer Assistance
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                        U
                        Upadhyayula
                        from New Delhi, Delhi
                        Sep 28, 2021
                        Resolved
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                        Resolved

                        I got a call from a HDFC Life person([protected]) saying that my policy no. 01539732 HDFC Classic Assured Life policy for which I paid 1st premium of Rs 50000/- on March 1st 2013 and didnot pay the later premiums, will get terminated. In order that it be revived, I have to phone up Mr. Rajiv Shukla (mobile no. [protected]) in Mumbai HDFC Life head office who is Customer Liason manager and he will do the needful to revive it. When I phoned this number of Rajiv Shukla, that person said because you only paid 1 premium, , this policy will be terminated and you will be getting Rs5000/- back or You have to go for 1 of the 2 options to get back your total money. Option1: Pay all premiums till date (Rs 4 lakhs plus 45000 late fees) and activate it.
                        or Option 2.: Take a new policy from another Insurance company by paying 1 lakh after he puts a request on IRDA portal and it gets accepted and the name of the new insurance company willing to make the policy for 1 lakh comesup. Then this amount has to be paid online and this new policy will then be linked up to this HDFC Life poilcy that is going to be terminated and then a reqiust for premature payment withdrawal can be put and I will get around an amount of Rs. 2 lakhs few thousands after 90 days of taking this new policy from another insurance company. I then asked me to connect with a Delhi HDFC LIfe Branch Manager near my Locality to personally meet and do all this but Mr. Rajiv Shukla said it is not possible to do from branch offices in Delhi, only he from the Head office in Mumbai can do this otherwise let the policy go for termination by 6pm today. I request HDFC Life Delhi office to look into this as my residence is also in Delhi and help me to get my invested money back.
                        Oct 29, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 28, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        As your query pertains to HDFC Life, please email your query to [protected]@hdfclife.com for better assistance. -Anay

                        -Anay
                        HDFC Bank Customer Assistance
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                          Y
                          Yengala
                          from Hyderabad, Telangana
                          Sep 28, 2021
                          Resolved
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                          Resolved

                          I applied for a hdfc credit card app no. 21I[protected]S3 and i received a text saying your card has been approved and your card number ending with xxx9562 has been dispatched through blue dart courier dt-08/09/2021. But not received to me. Track report saying, your hdfc bank credit card has been returned by our courier as "undelivered.
                          So i request to please re-dispatch to my present address that is:
                          office address: Shop No.37, R.S.Documentation, Ground Floor, Sony Business Complex, Prashanthi Nagar, Opp. RTC Bus Stop, Near Kukatpally Y Junction, Balanagar Road, Kukatpally, Hyderabad, Telangana, India pincode 500072
                          residential address: H.No.[protected]/2/A, Ranapratap Nagar, Near Shivalayam Temple, Borabanda, Kukatpally, Hyderabad, Telangana, India 500072
                          +1 photos
                          Sep 28, 2021
                          Complaint marked as Resolved 
                          I applied for a hdfc credit card app no. 21I03022344180S3 and i received a text saying your card has been approved and your card number ending with xxx9562 has been dispatched through blue dart courier dt-08/09/2021. But not received to me. Track report saying, your hdfc bank credit card has been returned by our courier as "undelivered. So i request to please re-dispatch to my present address that is: office address: Shop No.37, R.S.Documentation, Ground Floor, Sony Business Complex, Prashanthi Nagar, Opp. RTC Bus Stop, Near Kukatpally Y Junction, Balanagar Road, Kukatpally, Hyderabad, Telangana, India pincode 500072 residential address: H.No.14-20-499/2/A, Ranapratap Nagar, Near Shivalayam Temple, Borabanda, Kukatpally, Hyderabad, Telangana, India 500072
                          HDFC Bank customer support has been notified about the posted complaint.
                          Sep 28, 2021
                          Updated by Yengala
                          I applied for a hdfc credit card app no. 21I[protected]S3 and i received a text saying your card has been approved and your card number ending with xxx9562 has been dispatched through blue dart courier dt-08/09/2021. But not received to me. Track report saying, your hdfc bank credit card has been returned by our courier as "undelivered.
                          So i request to please re-dispatch to my present address that is:
                          office address: Shop No.37, R.S.Documentation, Ground Floor, Sony Business Complex, Prashanthi Nagar, Opp. RTC Bus Stop, Near Kukatpally Y Junction, Balanagar Road, Kukatpally, Hyderabad, Telangana, India pincode 500072
                          residential address: H.No.[protected]/2/A, Ranapratap Nagar, Near Shivalayam Temple, Borabanda, Kukatpally, Hyderabad, Telangana, India 50007

                          I applied for a hdfc credit card i received a text saying your card has been approved and your credit card dispatched through blue dart courier dt-29/09/2021. But not received by me.

                          Credit Card - Comment #3902191 - Image #0
                          I applied for a hdfc credit card and i received a text saying your card has been approved and your card has been dispatched through blue dart courier dt-28/09/2021. But not received by me.

                          Credit Card - Comment #3902213 - Image #0
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                            J
                            Jaspreet745
                            from Rajpura, Punjab
                            Sep 28, 2021
                            Resolved
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                            Resolved

                            Address: #77 ,ajit nagar , khadouli , Rajpura

                            I have tried to withdraw amount of Rs 10000 and Rs 5000 from the Punjab National bank Atm in punjab But in both cases Atm showed me the message Transaction timed out. But Rs 15000 amount deducted from amount even If I have not received the amount. I submitted the compaint on same day on 25 sept 2021 but still my amount is not credited to my account. My compaint Reference id's are 2422235, 2422231 are not solved yet.
                            Oct 30, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 29, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have.
                            We confirm that the matter is under investigation and we will revert to you by Oct 08 2021.

                            -Zubin
                            HDFC Bank Customer Assistance
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                              R
                              Rishabh Kochar
                              Sep 28, 2021
                              Resolved
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                              Resolved

                              Address: Hitech City, Hyderabad

                              This is regarding my HDFC account being locked from the past 5-6 weeks. After login into Net-banking, I’m not able to perform any transaction, even not able to see the statement. It's showing error "There is a low severity memo present on the credit account. There is a low severity memo present on the Debit account. There is a memo present on the Debit account."

                              Not sure what's the delay to lift-up the lock as I'm really frustrated on chasing the same. All my transaction are pending and even some of the auto-pay have already rejected. The issue started when I changed my address and I was not able to receive the welcome letter and it was returned to HDFC head office. After that when a new address updated in my account, I received the letter and the same I had shared with home branch. They mentioned that they have updated the concern department saying that customer received the letter but still there is no resolution. This case has been registered in my home branch (Hitech City 2 Branch) and they said it will be resolved in 3-4 business days but it been weeks since I raised the issue with them and I am still facing the same issue. I don’t think there is any proper coordination among the HDFC internal department as the associate mentioned that she updated concern department to lift-up the lock and followed-up with them several times but still they have not entertained the request and no one is able to lift-up the lock as of now.

                              I never thought this kind of customer service from HDFC bank as I have this account from the past 6.5 years and this is my worst experience ever and I lost trust which I have with HDFC bank till the date. If I’m not able to do any transaction and the account is idle then what’s the use of it. If the issue is not getting resolved soon, I’m going to explore the other option.
                              Oct 30, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 29, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Apologies for the inconvenience caused,
                              We have shared your comments with the concerned team and our bank official will get in touch with you at the earliest by October 04, 2021. We request your patience in the interim.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                R
                                RishabhK
                                from New Delhi, Delhi
                                Sep 27, 2021
                                Resolved
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                                Resolved

                                Address: Gurugram Cyber hub

                                Dear hdfc team,

                                I have received a message that, ach Debit mandate registered for Rs. 10000.00 /- with frequency adho in hdfc Bank A/c No.XXXXXXXXX44826 for Razorpay software pvt ltd with umrn

                                I have never opted for this nor do I know that how can it be enabled without my permission.
                                I ask you to cancel this as soon as possible.

                                And for future, please atleast inform me before enabling any services.

                                Thank you
                                +1 photos
                                Oct 31, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Sep 27, 2021
                                Updated by RishabhK
                                Please resolve this immediately
                                Verified Support
                                Sep 29, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by October 04, 2021. We request your patience in the interim.

                                -Zubin
                                HDFC Bank Customer Assistance
                                Verified Support
                                Sep 30, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have cancelled the said mandate on 30.09.2021 i.e STOP payment maintained in our records basis on your request received to avoid any debits in the account pertains to Razorpay software pvt ltd

                                Further, please contact Razorpay software pvt ltd for any queries related to the E-mandate.

                                -Zubin
                                HDFC Bank Customer Assistance
                                Helpful
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                                  R
                                  Rakesh Pawar.
                                  from Mumbai, Maharashtra
                                  Sep 27, 2021
                                  Resolved
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                                  Resolved

                                  I have received message stating that "ALERT:Rs.499 spent via CREDIT Card xx9687 at HOTSTAR1436370 on[protected]:19:28:01 without PIN/OTP.Not you?Call [protected]."
                                  Which was not done by me and not authenticate by me.
                                  Please suggest how the transaction done and is it a fraud.
                                  Kindly check and refund transaction amount ASAP.
                                  Oct 28, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 27, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Varun
                                  HDFC Bank Customer Assistance
                                  Helpful
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                                    J
                                    Jubear
                                    from Faridabad, Haryana
                                    Sep 27, 2021
                                    Resolved
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                                    Resolved

                                    Address: Shiv colony near kali mandir sihi sector 8 Faridabad Haryana

                                    Dear sir madm mare account blocked ho gaya kirpiya karke mera account active Kar diya jay
                                    Name Jubear
                                    Mob [protected]
                                    Ac [protected]
                                    Branch Faridabad sectors 14
                                    +1 photos
                                    Nov 5, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 29, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by October 04, 2021. We request your patience in the interim.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Helpful
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