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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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18420
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HDFC Bank reviews & complaints page 197

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B
Balianwali
Oct 5, 2021
Resolved
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I placed an order on Amazon.in but mistakenly payment was made wrongly. I immediately cancelled the order. Then I received the message from my banker HDFC "Ur transaction on HDFC Bank DEBIT/ATM Card ending 5349 for Rs.55990 has been credited/reversed by Amazon 000 on[protected]: 13:52:38"

I repeatedly checked my Bank account through netbanking but so far the credited/reversed amount does not reflect in my bank account.
Nov 5, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2021
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    J
    Joe bens
    from Hyderabad, Andhra Pradesh
    Oct 5, 2021
    Resolved
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    Resolved

    Address: Tirumal nagar, Moulali

    My salary account in hdfc bank but april month to may 590 rs debit 20 times narration ach auto debit return charges why are you debit this charge my emi bounce but rbi guidance 3 month relif covid 19 and this really rubbish bank my situation very low till time and am not pay ach debit return charges without any action pls i request to refund this amount
    Nov 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 06, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by October 12, 2021. Request your co-operation and patience in the interim.

    -Zubin
    HDFC Bank Customer Assistance
    I have not received any call nor any amount was credited to me back...its been a month I am awaiting for the response...is there anyone who can really help me
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      K
      Kaya Mondal
      Oct 5, 2021
      Resolved
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      Resolved

      Address: Civil Lines, Near Damroo Cinema Complex, Civil lines,Jhansi (UP)

      I opened a saving account through digital medium and also completed the full KYC. After that the bank dispatched the welcome kit to my aadhar card address which is in west bengal thus the welcome kit was in delivered and my account was blocked. After that I changed my communication address and finally recieved my welcome kit. After that when I visited the HDFC Bank, civil line branch, Jhansi (UP), the manager told me that the account will be automatically unblocked. After 3 months I am aspecting my EPF withdrawal amount in my account but after waiting for 25 days when I talked to EPF customer care they said that the delay is from the bank side. Thus I visited the branch again and after checking they shamelessly said the my account is still blocked after requesting and yelling they said me to write a written application to unblock the account on 28.09.21 and seriously after that also my account is still unblocked.
      My customer ID is[protected]
      Name - Sujay Mallick
      Nov 6, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 06, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Our sincere apologies for the inconvenience caused to you. We have responded to your email on October 05, 2021 vide reference number[protected]. Kindly refer to the same and write back on the email in case of further assistance. -Zubin
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        K
        kiran bangar
        Oct 4, 2021
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        Address: Sion west Mumbai

        I have a salary account with hdfc bank. I have started with sip in mutual funds (ET money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs[protected] times) and total 2500 rs is deducted from my account .

        I have called customer care and they told me that this amount is deducted because of payment bounce.

        I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

        Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

        Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

        Please please help me resolve this and return my money.
        Oct 15, 2021
        Complaint marked as Resolved 
        Resolved
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 06, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by October 10, 2021. Request your co-operation and patience in the interim.

        -Anay
        HDFC Bank Customer Assistance
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          R
          rajat cumunication
          Oct 4, 2021
          Resolved
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          Resolved

          Address: Near essar petrol pump khatima Uttrakhand 262308

          Dear, HDFC life insurance company hi team I want to inform you that your agent has sold me the policy here by giving wrong information and now that I have called customer care in HDFCLIFE about this policy.When I found out, I came to know that the policy agent has given a lie here.The agent told me that you take the policy here for 3 years and after that whatever money you had deposited, the money will be given back to you by the company.And as soon as I deposited the third installment after that, when I asked him to get the money back, he started telling lies and then there was no answer to my calls and sms and whatsapp also.Sir, in this way, if you give policy by deceiving the agent, then sir will never be good here for your company and head mother to you as an agent audio call recoding sand also this mail, You don't make any company big by cheating my money like this.
          dear team, as soon as possible refund my money.

          Policy number: 21856607
          Agent name: Pradeep Gaur
          Agent number: [protected]
          Nov 6, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 06, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          As your query pertains to HDFC Life, please email your query to [protected]@hdfclife.com for better assistance.

          -Anay
          HDFC Bank Customer Assistance.
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            R
            rajat cumunication
            Oct 4, 2021
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            Address: Amau khatima

            Sir agent is working in iffco kisanon sancharan limited and At that time, HDFC was doing business with iffco, so they sold me policies at that time.he was sold me in his iffco kisan app given by.
            Dear team kindly give one change to explain this case in call kindly contact in call my number is [protected].

            Regardless
            Aakash kashyap
            HDFC Bank customer support has been notified about the posted complaint.
            Dear, HDFC life insurance company hi team I want to inform you that your agent has sold me the policy here by giving wrong information and now that I have called customer care in HDFCLIFE about this policy.When I found out, I came to know that the policy agent has given a lie here.The agent told me that you take the policy here for 3 years and after that whatever money you had deposited, the money will be given back to you by the company.And as soon as I deposited the third installment after that, when I asked him to get the money back, he started telling lies and then there was no answer to my calls and sms and whatsapp also.Sir, in this way, if you give policy by deceiving the agent, then sir will never be good here for your company and head mother to you as an agent audio call recoding sand also this mail, You don't make any company big by cheating my money like this.
            dear team, as soon as possible refund my money.

            Policy number: 21856607
            Agent name: Pradeep Gaur
            Agent number: [protected]
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              H
              Hitesh chichra
              Oct 4, 2021
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              Resolved

              Hello,

              This is totally not acceptable hdfc is charging such a high charges without even notifying or dropping a message. I started a sip but this last month there was insufficient balance and they charged me 531 for a 500 rs sip how a middle class person can afford this. It's really discusting they haven't informed any thing about this. It is request from hdfc bank please refund 531 rs as I was not having any knowledge of this..
              Nov 5, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 05, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                A
                akhil Ms
                Oct 4, 2021
                Resolved
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                Resolved

                I did a transaction of 7375 but merchant mistakenly void that transaction and gave me receipt of that, and now she is saying that money will refund in my account, it's been 15 days and there is no money in my account so
                I'm adding my void receipt .
                Please help.
                Nov 5, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 05, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the transaction. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
                This is my void slip please resolve this issue
                Void slip is in the comments
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                  A
                  Avinash Ulhare
                  Oct 4, 2021
                  Resolved
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                  Resolved

                  Address: Ghogargan tahsil Shrigonda District Ahmednagar

                  My bank account number is [protected] and my name is AVINASH ASHOK ULHARE My customer number is[protected] Please get my account book and ATM as soon as possible
                  Nov 7, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Oct 04, 2021
                  Updated by Avinash Ulhare
                  My bank account number is [protected] and my name is AVINASH ASHOK ULHARE My customer number is[protected] Please get my account book and ATM as soon as possible
                  Verified Support
                  Oct 06, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by October 13, 2021. Request your co-operation and patience in the interim.

                  -Anay
                  HDFC Bank Customer Assistance
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                    N
                    Nk@00
                    from Jaipur, Rajasthan
                    Oct 4, 2021
                    Resolved
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                    Resolved

                    Address: Chomu

                    Hlo mu self Narayan lal yadav .
                    I also have a same problem that my account is deduct a charges rupees 330 nameINTER-BRN CASH CHG INCL GST 290921-MI
                    What is this I cant understand
                    Nov 4, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 04, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      V
                      virenhp4085
                      Oct 4, 2021
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                      Resolved

                      Worst relationship Manager service

                      I am salaried account holder of HDFC Bank since 2014. I had a RM before till Mid 2020, I had no issue with her. But since last year, I have been assigned with a new RM, Preeti Alluri, I have tired calling her numerous times but there were no response as such. So, I complained about her and reassigmed with a new RM( Shubhangi Alone) a month back. But the problem remains same. I have been calling her for 2 weeks. She is not picking the call...
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                      K
                      Kiran H R
                      Oct 4, 2021
                      Resolved
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                      Resolved

                      I have cancelled two orders on Amazon, i immediately got a msg from hdfc that

                      Ur transaction on hdfc bank debit/atm card ending 1789 for rs. 8549.1 has been credited/reversed by AMAZON 000 on:[protected]:05:25:13

                      Ur transaction on hdfc bank debit/atm card ending 1789 for rs. 649 has been credited/reversed by AMAZON 000 on:[protected]:05:31:53

                      I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the Amazon has done it's part. Will it ever get reflected in my account?
                      Oct 4, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 04, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        R
                        Rejaul Korim
                        Oct 4, 2021
                        Resolved
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                        Resolved

                        I have cancelled a order on amazon, i immediately got a msg from hdfc that

                        Ur transaction on HDFC Bank DEBIT/ATM Card ending 7389 for Rs. 38999 has been credited/reversed by AMAZON 000 on[protected]:11:13:22

                        I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the amazon has done it's part.
                        Please, Kindly return my amount as soon possible.
                        Nov 10, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 05, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience.

                        Mentioned transaction is reversed to your account.

                        You may also check the same via Netbanking or Mobile banking services.

                        -Zubin
                        HDFC Bank Customer Assistance
                        Dear Customer,

                        We sincerely regret the inconvenience. We would like to inform you that refund for the debit card transaction has been credited to your account on October 04, 2021. You may check the same via Netbanking or Mobile banking services.

                        -Zubin
                        HDFC BAnk Customer Assistance.
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                          M
                          MaheshAlpy
                          Oct 4, 2021
                          Resolved
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                          Resolved

                          Hello sir
                          Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
                          I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.
                          Name : MAHESH MOHAN
                          Registered mobile number: [protected]
                          Contact n umber: [protected]
                          Mail :[protected]@outlook.com
                          Pan number : DFXPM9363F
                          Settlement Letter no; [protected]
                          credit card no =9950

                          Please do the needful.
                          Nov 5, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 05, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We observe that we have already responded to your mail id. For further clarification, we request you to revert to us the mentioned email to enable us to review further. The reference number for this interaction is[protected].

                          -Zubin
                          HDFC Bank Customer Assistance
                          i didint any call from HDFC
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                            V
                            vijayg12
                            Oct 4, 2021
                            Resolved
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                            Resolved

                            Hi Support,

                            Last month, because of a fraudulent transaction I had blocked my credit card. I am yet to receive the new credit card and my last date of making the payment is 5th Oct'21. On which card should I make the payment, as I do not have any new credit card numbers with me. Tried to call customer care but was not able to connect.
                            Nov 9, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 04, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                            -Anay
                            HDFC Bank Customer Assistance
                            Oct 04, 2021
                            Updated by vijayg12
                            No any updates yet
                            Verified Support
                            Oct 07, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We request you to contact our Phonebanking officers at https://bit.ly/3DmaqRN to review your request for card redirection.

                            -Zubin
                            HDFC Bank Customer Assistance.
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                              P
                              Priyaramu
                              Oct 4, 2021
                              Resolved
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                              Resolved

                              Sir,
                              I have transferred cash from my bank account xxxxxxxxxx5574 to a wrong account [protected] IFSC SBIN0003062. Kindly revert it back to my account.
                              Nov 19, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 05, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Verified Support
                              Oct 06, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the transaction date, amount, reference number as per your bank account statement. Please mention reference number TT[protected] for us to promptly respond to you via email.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                Pradeep Jnana
                                Oct 4, 2021
                                Resolved
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                                Resolved

                                Address: Bengaluru

                                Dear,

                                My hdfc food card is expired on August 2021 and received new food card but my balance in old food card is not transferred to new food card
                                Nov 4, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 04, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  S
                                  shadabnoshkhan khan
                                  Oct 4, 2021
                                  Resolved
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                                  Resolved

                                  Address: mohalla kayasthan gali barbandaan hasanpur amroha up

                                  I did not get my credit card
                                  Nov 4, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 04, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Kiran H R
                                    Oct 4, 2021
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                                    Resolved

                                    I have cancelled two orders on Amazon, i immediately got a msg from hdfc that

                                    Ur transaction on hdfc bank debit/atm card ending 1789 for rs. 8549.1 has been credited/reversed by AMAZON 000 on:[protected]:05:25:13

                                    Ur transaction on hdfc bank debit/atm card ending 1789 for rs. 649 has been credited/reversed by AMAZON 000 on:[protected]:05:31:53

                                    I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the flipkart has done it's part. Will it ever get reflected in my account?
                                    Oct 4, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      sunilmaruche
                                      from Belgaum, Karnataka
                                      Oct 4, 2021
                                      Resolved
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                                      Resolved

                                      Address: Vijayanagar Belgaum

                                      YOUR REQUEST CANNOT BE PROCESSED TEMPORARILY.WE REGRET THE INCONVENIENCE CAUSED

                                      This message shows when i need to setup the online card limits
                                      Nov 4, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 04, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                      -Anay
                                      HDFC Bank Customer Assistance
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