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HDFC Bank Complaints & Reviews

2.9

Updated: Mar 24, 2026

Complaints 32945

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14525

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

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HDFC Bank reviews & complaints page 197

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I did a transaction of 7375 but merchant mistakenly void that transaction and gave me receipt of that, and now she is saying that money will refund in my account, it's been 15 days and there is no money in my account so
I'm adding my void receipt .
Please help.

Nov 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the transaction. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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A

akhil Ms

Oct 4, 2021

This is my void slip please resolve this issue

A

akhil Ms

Oct 4, 2021

Void slip is in the comments

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Address: Ghogargan tahsil Shrigonda District Ahmednagar

My bank account number is [protected] and my name is AVINASH ASHOK ULHARE My customer number is[protected] Please get my account book and ATM as soon as possible

Nov 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 04, 2021

Updated by Avinash Ulhare My bank account number is [protected] and my name is AVINASH ASHOK ULHARE My customer number is[protected] Please get my account book and ATM as soon as possible

Verified Support

Oct 06, 2021

HDFC Bank Customer Care's response Dear Customer,

Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by October 13, 2021. Request your co-operation and patience in the interim.

-Anay
HDFC Bank Customer Assistance

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Address: Chomu

Hlo mu self Narayan lal yadav .
I also have a same problem that my account is deduct a charges rupees 330 nameINTER-BRN CASH CHG INCL GST 290921-MI
What is this I cant understand

Nov 4, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2021

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I am salaried account holder of HDFC Bank since 2014. I had a RM before till Mid 2020, I had no issue with her. But since last year, I have been assigned with a new RM, Preeti Alluri, I have tired calling her numerous times but there were no response as such. So, I complained about her and reassigmed with a new RM( Shubhangi Alone) a month back. But the problem remains same. I have been calling her for 2 weeks. She is not picking the call...

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I have cancelled two orders on Amazon, i immediately got a msg from hdfc that

Ur transaction on hdfc bank debit/atm card ending 1789 for rs. 8549.1 has been credited/reversed by AMAZON 000 on:[protected]:05:25:13

Ur transaction on hdfc bank debit/atm card ending 1789 for rs. 649 has been credited/reversed by AMAZON 000 on:[protected]:05:31:53

I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the Amazon has done it's part. Will it ever get reflected in my account?

Oct 4, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2021

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I have cancelled a order on amazon, i immediately got a msg from hdfc that

Ur transaction on HDFC Bank DEBIT/ATM Card ending 7389 for Rs. 38999 has been credited/reversed by AMAZON 000 on[protected]:11:13:22

I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the amazon has done it's part.
Please, Kindly return my amount as soon possible.

Nov 10, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience.

Mentioned transaction is reversed to your account.

You may also check the same via Netbanking or Mobile banking services.

-Zubin
HDFC Bank Customer Assistance

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 5, 2021

Verified Support

Dear Customer,

We sincerely regret the inconvenience. We would like to inform you that refund for the debit card transaction has been credited to your account on October 04, 2021. You may check the same via Netbanking or Mobile banking services.

-Zubin
HDFC BAnk Customer Assistance.

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Hello sir
Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.
Name : MAHESH MOHAN
Registered mobile number: [protected]
Contact n umber: [protected]
Mail :[protected]@outlook.com
Pan number : DFXPM9363F
Settlement Letter no; [protected]
credit card no =9950

Please do the needful.

Nov 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2021

HDFC Bank Customer Care's response Dear Customer,

We observe that we have already responded to your mail id. For further clarification, we request you to revert to us the mentioned email to enable us to review further. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance

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M

MaheshAlpy

Oct 11, 2021

i didint any call from HDFC

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Hi Support,

Last month, because of a fraudulent transaction I had blocked my credit card. I am yet to receive the new credit card and my last date of making the payment is 5th Oct'21. On which card should I make the payment, as I do not have any new credit card numbers with me. Tried to call customer care but was not able to connect.

Nov 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2021

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance

Oct 04, 2021

Updated by vijayg12 No any updates yet

Verified Support

Oct 07, 2021

HDFC Bank Customer Care's response Dear Customer,

We request you to contact our Phonebanking officers at https://bit.ly/3DmaqRN to review your request for card redirection.

-Zubin
HDFC Bank Customer Assistance.

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Sir,
I have transferred cash from my bank account xxxxxxxxxx5574 to a wrong account [protected] IFSC SBIN0003062. Kindly revert it back to my account.

Nov 19, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Verified Support

Oct 06, 2021

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the transaction date, amount, reference number as per your bank account statement. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Zubin
HDFC Bank Customer Assistance

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Address: Bengaluru

Dear,

My hdfc food card is expired on August 2021 and received new food card but my balance in old food card is not transferred to new food card

Nov 4, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2021

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance

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Address: mohalla kayasthan gali barbandaan hasanpur amroha up

I did not get my credit card

Nov 4, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2021

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance

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I have cancelled two orders on Amazon, i immediately got a msg from hdfc that

Ur transaction on hdfc bank debit/atm card ending 1789 for rs. 8549.1 has been credited/reversed by AMAZON 000 on:[protected]:05:25:13

Ur transaction on hdfc bank debit/atm card ending 1789 for rs. 649 has been credited/reversed by AMAZON 000 on:[protected]:05:31:53

I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the flipkart has done it's part. Will it ever get reflected in my account?

Oct 4, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Address: Vijayanagar Belgaum

YOUR REQUEST CANNOT BE PROCESSED TEMPORARILY.WE REGRET THE INCONVENIENCE CAUSED

This message shows when i need to setup the online card limits

Nov 4, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2021

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance

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Address: Kurukshetra, Haryana

I open new salary savings account at the Kurukshetra branch on 21 September 2021 still i never received the welcome kit /debit card I went down and ask the branch in charge he is not responsive and said call customer care i call many times i cannot get the officers to talk any idea when i receive my debit cards or any possibility can i get from the branch

Nov 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience.

We have already received your email vide[protected] and we are looking into the same and will revert to you on or before October 07, 2021.

We appreciate your cooperation and patience in the interim.

-Zubin
HDFC Bank Customer Assistance

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Address: 24/3 pillaiyar nagar, Salem, Tamil Nadu

Debit
INR 3000.00
A/c no. XX105901
[protected]:00:00
ATM-WDL/PERAMANUR R
Bal INR 17900.78
SMS BLOCKCARD 0038 to [protected], if not you-Axis Bank cash withdrawal not received only message debited pls help me my ph number [protected]

Nov 4, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Sangrur

I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.

Nov 4, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 03, 2021

Updated by KunalGumber I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.

Verified Support

Oct 04, 2021

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance

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Hello,
I was needed to open a account at HDFC Bank for my salary account.
1st month salary was credited and after that I added benificiary for 3rd party transfer after which 48 hours has passed.
After that when I was trying to do NEFT, IMPS both failed..I was getting failed message whenever I was trying to do a fund transfer.
After that suddenly I was logged out of my account and now I can't login in mobile banking, net banking.
It's showing Account locked for User. Unable to login to mobile banking as well as Net banking and can't even generate IPIN after 24 hours has passed.

Nov 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience.
We wish to inform you that our team has replied to your email on October 05, 2021, vide email Interaction ID[protected].
We request you to refer to the same email & reply for further assistance.

-Zubin
HDFC Bank Customer Assistance

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I purchased from Amazon and due to some personal reason I cancelled the product.When checked, app shows money has been credited to your bank account and from hdfc bank also i have received messege that amount is credited but actually when i check balance it is not credited so please credit my refunded amount....

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I paid on Amazon to buy something and then I cancelled then Amazon returned money to bank but bank has not sent me money Till now so I want to get it back as soon as possible.

Nov 3, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2021

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Hi,

I cancelled a product on Amazon which costs Rs. 91, 500. I got a message from HDFC as

Ur transaction on HDFC Bank DEBIT/ATM Card ending 2132 for Rs. 91500 has been credited/reversed by AMAZON 000 on[protected]:05:25:17

When I checked my transactions, this amount was never credited. It been more than 20 hours since this message.
Unfortunately, I cancelled another product which costs the same amount and I got the same message from HDFC and the amount was not credited for that either.

So it is Rs. 1, 83, 000 that has to be credited to my account.

HDFC Bank customer support has been notified about the posted complaint.

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L

Lalith Chandra Sayana

Oct 25, 2021

Have u received the amount?

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