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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 196

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P
Priyanka14_k
Oct 6, 2021
Resolved
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Resolved

I am TCS employee.I have received new Hdfc food plus card and the old card is blocked but the balance is still in the old card.
I have sent couple of mails to the email I’d : foodcardsupport.[protected]@hdfcbank.com for balance transfer from old card to new card.
But haven’t received any response from them.
Requesting you to please help in transferring the balance from old card to new card to continue the service usage.

Please help on this.
Nov 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2021
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
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    D
    dpradip
    from Gurgaon, Haryana
    Oct 6, 2021
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    There's one more faulty charge of Rs.145 IPO Rs.15 only on 27.09.21, snapshots attached for your reference.
    PS, Total amount deducted so far Rs.445(145*3+10) against Rs.45(15*3), so pl refund excess amount of Rs.400 in my Fastag account at the earliest.

    Pls look into this very serious mismanagement over Fastag-HDFC at above-mentioned toll and initiate refund excess amount deducted with immediate effect.

    Hoping for earliest action and positive response from your end in subject matter.

    Thanking you all in advance for best of your all sincere efforts in resolving said issues

    With best wishes,
    Pradip Kumar Das
    On behalf of Oriental Carbon and Chemicals Ltd.
    Mobile no.[protected]/[protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Oct 06, 2021
    Updated by dpradip
    Reminder on remainders, it's still pending since last more than two weeks now
    Verified Support
    Oct 07, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience. This is not the experience we want you to have. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before October 11, 2021.

    -Zubin
    HDFC Bank Customer Assistance
    Oct 16, 2021
    Updated by dpradip
    Reminder on remainders,
    For doing the needful on priority basis to resolve customer's issues with immediate refund of excess amount deducted due to mismanagement of toll no. 6&7, KMP western peripheral expressway since last one month, snapshots attached as ready refn.

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      R
      Rahul@724850
      Oct 6, 2021
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      Am an ex employee of hdfc bank (Emp code - 232848). I worked for 8 months there and left the job on 12 JUL 2020. I still haven't received my relieving letter and full and final settlement. It's been 4 months now. As many times i communicated with hr, he said that "i forwarded your mail, it will get processed soon" but that "soon" still has not arrived. I talked to ch as well and he is also procrastinating the matter. I am not able to join another company because i don't have the relieving letter.
      These people are troubling me a lot. I am exhausted by following up in this matter daily.
      I am in need of my relieving letter and settlement as i served this bank.
      REGARD
      RAHUL KHAJBHAGE
      EMP CODE 232848
      HDFC Bank customer support has been notified about the posted complaint.
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        P
        prachi kalambkar
        Oct 6, 2021
        Resolved
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        Resolved

        Address: Pune

        I have ordered a mobile phone from amazon and due to wrong shipping address hv to cancel the order after has been done

        so raising this concern bcoz amazon has initiated refund amount but still bank has not credited the amount so kindly check the issue and credit the amount ASAP.

        Thank you
        Nov 15, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 07, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          A
          Aishwarya Raj Srivastava
          Oct 6, 2021
          Resolved
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          Resolved

          Negative balance in my account

          Account/Customer ID: 66107660
          Registered Contact Details/Email ID: [protected]

          My salary account (In HDFC Bank) was created in my first company, since then I was using the account. In January'21 due to changes in the internal financial issues of the company, the Company asked us to open another salary account. Now my salary account in HDFC Bank has been converted to a savings account (Without informing me or warning me)....
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          M
          Mandeep489367
          Oct 6, 2021
          Resolved
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          Resolved

          Transaction reversed but still not credited to my card.

          Hi,
          I bought a product from Amazon and then cancelled it. The item is cancelled and Refund issued. I also recieved a confirmation from HDFC bank over email That the transaction is reversed but it has still not been credited back into my account. it has already been over 2 days since I received the transaction reversed email from HDFC bank....
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          M
          Mousammi
          Oct 6, 2021
          Resolved
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          Resolved

          I cancelled a product from Amazon,
          Then I get a message from hdfc bank
          Stating

          "Ur transaction on HDFC Bank CREDIT Card ending ***for Rs *** has been credited/reversed by AMAZON

          But when I checked the same it's not reflecting

          Kindly help me on this
          Nov 6, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 06, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            S
            Shrutkirti Sisodia
            Oct 5, 2021
            Resolved
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            Resolved

            I am 'Shrutkirti Sisodia' and I had ordered a product of Rs. 27999.00 (Samsung Galaxy Tab) from AMZON on 8th September 2021. For which order ID is[protected]
            & user name associated with the amazon account is 'Rahul Populwar'. Due to some personal concern I cancelled the same order & refund for which initiated by amazon on the same day. Company has claimed that it successfully refunded my pending balance of Rs. 27999.00 on 9th September 2021 from their end. Amazon company also provided me with the Refund Reference number (RRN) 728461.

            With all these details I have made 100 number of calls to bank customer care & grievance department as well as filled charge dispute form, grievance form and filed complaint to my HDFC bank but from their end no satisfactory response retracted.

            It's been more than 25 days & yet I have not received my amount into my bank account or debit card. I request you to kindly look into the matter on urgent basis.

            Thanking you in anticipation.
            Nov 10, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 07, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
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              M
              Mark Dcruze
              Oct 5, 2021
              Resolved
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              Resolved

              Hi Sir,

              I have a complaint against HDFC regarding a Vodafone number which is [protected]. I don't know who's number is this but on true caller it shows as Rajesh Rani. Now HDFC has been harassing me to pay a bill for an amount of Rs. 299095.88. This number is not mine at all. But HDFC has been calling me daily sending me emails daily and threatening me to pay off the bill or they will file a case against me. Sir I would request you help me this is a scam they are doing. Sir please help me.

              Thanks
              Rocky Mark Dcruze
              Nov 7, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 07, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                K
                Kuldeepj
                from Kota, Uttar Pradesh
                Oct 5, 2021
                Resolved
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                Resolved

                Address: Shree Ram colony ramganj mandi kota

                I but a gift car from your site but not receive password i complaint to customer care but they did not reply i am also mail my issue vo no reply so please help me i am very puzzled
                Nov 29, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 07, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  P
                  Prakharg58
                  from Indore, Madhya Pradesh
                  Oct 5, 2021
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                  Did a transaction at AMAZON using my debit card, the transaction failed, yet the amount was debited from my account. Later on,

                  Got a message,
                  "Ur transaction on HDFC Bank DEBIT/ATM Card ending 0269 for Rs. 1349.1 has been credited/reversed by AMAZON 000 on[protected]:16:14:06"

                  still the amount is not reflecting in my bank account balance.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 06, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Oct 06, 2021
                  Updated by Prakharg58
                  I have got the call from someone named, Rahul tripathi from HDFC, he asked me to install anydesk and give him my bank details, I just told him the last digits of my account number, when I refised to tell him the complete details, he hanged up on me
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                    S
                    Selvadams
                    Oct 5, 2021
                    Resolved
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                    Resolved

                    Address: Thoothukudi
                    Website: www.hdfcbank.com

                    I'm having account in HDFC Bank Tuticorin branch. I have taken a personal loan in HDFC bank, and due to some personal reasons i could not be able to pay the due amount within the right time for past two months. For that purpose initially they took Rs 1, 114 from my account for late payment, and after a week they are charging more money and took Rs 649, Rs 590, Rs 531 within two days. I know there is a penalty for late payment this is too much. I need my lost money.

                    Account number: [protected]
                    IFSC - HDFC0001104
                    Branch: Thoothukudi branch
                    Account type: Salary account
                    Nov 13, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 07, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by October 12, 2021. We request your patience in the interim.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      S
                      sharmp44
                      from Hyderabad, Andhra Pradesh
                      Oct 5, 2021
                      Resolved
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                      Resolved

                      I applied for a HDFC Credit Card online. I got the application reference number as well. I can't track my application using my application reference number. Also, no communication was received from HDFC.
                      Nov 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 06, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the credit card application details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance.
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                        B
                        Balianwali
                        Oct 5, 2021
                        Resolved
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                        Resolved

                        I placed an order on Amazon.in but mistakenly payment was made wrongly. I immediately cancelled the order. Then I received the message from my banker HDFC "Ur transaction on HDFC Bank DEBIT/ATM Card ending 5349 for Rs.55990 has been credited/reversed by Amazon 000 on[protected]: 13:52:38"

                        I repeatedly checked my Bank account through netbanking but so far the credited/reversed amount does not reflect in my bank account.
                        Nov 5, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 05, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          J
                          Joe bens
                          from Hyderabad, Andhra Pradesh
                          Oct 5, 2021
                          Resolved
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                          Resolved

                          Address: Tirumal nagar, Moulali

                          My salary account in hdfc bank but april month to may 590 rs debit 20 times narration ach auto debit return charges why are you debit this charge my emi bounce but rbi guidance 3 month relif covid 19 and this really rubbish bank my situation very low till time and am not pay ach debit return charges without any action pls i request to refund this amount
                          Nov 6, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 06, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by October 12, 2021. Request your co-operation and patience in the interim.

                          -Zubin
                          HDFC Bank Customer Assistance
                          I have not received any call nor any amount was credited to me back...its been a month I am awaiting for the response...is there anyone who can really help me
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                            K
                            Kaya Mondal
                            Oct 5, 2021
                            Resolved
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                            Resolved

                            Address: Civil Lines, Near Damroo Cinema Complex, Civil lines,Jhansi (UP)

                            I opened a saving account through digital medium and also completed the full KYC. After that the bank dispatched the welcome kit to my aadhar card address which is in west bengal thus the welcome kit was in delivered and my account was blocked. After that I changed my communication address and finally recieved my welcome kit. After that when I visited the HDFC Bank, civil line branch, Jhansi (UP), the manager told me that the account will be automatically unblocked. After 3 months I am aspecting my EPF withdrawal amount in my account but after waiting for 25 days when I talked to EPF customer care they said that the delay is from the bank side. Thus I visited the branch again and after checking they shamelessly said the my account is still blocked after requesting and yelling they said me to write a written application to unblock the account on 28.09.21 and seriously after that also my account is still unblocked.
                            My customer ID is[protected]
                            Name - Sujay Mallick
                            Nov 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 06, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Our sincere apologies for the inconvenience caused to you. We have responded to your email on October 05, 2021 vide reference number[protected]. Kindly refer to the same and write back on the email in case of further assistance. -Zubin
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                              K
                              kiran bangar
                              Oct 4, 2021
                              Resolved
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                              Resolved

                              Address: Sion west Mumbai

                              I have a salary account with hdfc bank. I have started with sip in mutual funds (ET money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs[protected] times) and total 2500 rs is deducted from my account .

                              I have called customer care and they told me that this amount is deducted because of payment bounce.

                              I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                              Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                              Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                              Please please help me resolve this and return my money.
                              Oct 15, 2021
                              Complaint marked as Resolved 
                              Resolved
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 06, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by October 10, 2021. Request your co-operation and patience in the interim.

                              -Anay
                              HDFC Bank Customer Assistance
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                                R
                                rajat cumunication
                                Oct 4, 2021
                                Resolved
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                                Resolved

                                Address: Near essar petrol pump khatima Uttrakhand 262308

                                Dear, HDFC life insurance company hi team I want to inform you that your agent has sold me the policy here by giving wrong information and now that I have called customer care in HDFCLIFE about this policy.When I found out, I came to know that the policy agent has given a lie here.The agent told me that you take the policy here for 3 years and after that whatever money you had deposited, the money will be given back to you by the company.And as soon as I deposited the third installment after that, when I asked him to get the money back, he started telling lies and then there was no answer to my calls and sms and whatsapp also.Sir, in this way, if you give policy by deceiving the agent, then sir will never be good here for your company and head mother to you as an agent audio call recoding sand also this mail, You don't make any company big by cheating my money like this.
                                dear team, as soon as possible refund my money.

                                Policy number: 21856607
                                Agent name: Pradeep Gaur
                                Agent number: [protected]
                                Nov 6, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 06, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                As your query pertains to HDFC Life, please email your query to [protected]@hdfclife.com for better assistance.

                                -Anay
                                HDFC Bank Customer Assistance.
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                                  rajat cumunication
                                  Oct 4, 2021
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                                  Address: Amau khatima

                                  Sir agent is working in iffco kisanon sancharan limited and At that time, HDFC was doing business with iffco, so they sold me policies at that time.he was sold me in his iffco kisan app given by.
                                  Dear team kindly give one change to explain this case in call kindly contact in call my number is [protected].

                                  Regardless
                                  Aakash kashyap
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear, HDFC life insurance company hi team I want to inform you that your agent has sold me the policy here by giving wrong information and now that I have called customer care in HDFCLIFE about this policy.When I found out, I came to know that the policy agent has given a lie here.The agent told me that you take the policy here for 3 years and after that whatever money you had deposited, the money will be given back to you by the company.And as soon as I deposited the third installment after that, when I asked him to get the money back, he started telling lies and then there was no answer to my calls and sms and whatsapp also.Sir, in this way, if you give policy by deceiving the agent, then sir will never be good here for your company and head mother to you as an agent audio call recoding sand also this mail, You don't make any company big by cheating my money like this.
                                  dear team, as soon as possible refund my money.

                                  Policy number: 21856607
                                  Agent name: Pradeep Gaur
                                  Agent number: [protected]
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                                    H
                                    Hitesh chichra
                                    Oct 4, 2021
                                    Resolved
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                                    Resolved

                                    Hello,

                                    This is totally not acceptable hdfc is charging such a high charges without even notifying or dropping a message. I started a sip but this last month there was insufficient balance and they charged me 531 for a 500 rs sip how a middle class person can afford this. It's really discusting they haven't informed any thing about this. It is request from hdfc bank please refund 531 rs as I was not having any knowledge of this..
                                    Nov 5, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 05, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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