HDFC Bank Complaints & Reviews

I generally do online payments to gulf countries but this time with MCTF code bank did wrong money deduction multiple times which is reflecting in my account statement and I want my money back to my account

Note: This complaint is against both hdfc bank as well as "Freecharge Payment Technologies / FreeCharge.in". But I was unable to mention both name in here.

I had a UPI transaction on freecharge app for the 'pay later' payment on 6th Aug 2021 12:43pm. The transaction was failed, but the amount Rs. 150 was deducted from hdfc bank account.
UPI Transaction ID: OCTAP[protected].

I had many interactions with hdfc bank as well as freecharge.

When I contacted hdfc bank, they said transaction was successful, contact freecharge for refund.
HDFC complaint # HBL=[protected], Ref No:[protected]

When contacted to freecharge, they said transaction was unsuccessful, contact hdfc bank for refund.
freecharge query {Ticket#3078391}

I have attached the transaction screenshots and email communications with both.

Both are closing my query after denying the refund.
I know the amount is small, but why should I bear the amount unnecessary?

So my request is that both party should interact with each other keeping me in a loop before replying.

Hi team,
I have done few transactions with my HDFC debit card..but last transaction got failed and showin a message "payment failed at bank due to risk checks"
Would like to know the reason and how much time it takes for the issue to get resolved and gets back to performing normal transactions....

1. I took personal loan from HDFC bank (loan no.[protected] and for payment of instalments I attached my salary account with this loan. On 6th of every month bank use to auto deduct amount of rs. 8433 from my account.
Today (08/10/2021) i got a call from HDFC bank and their executive told me that my EMI for month of may was bounced due to insufficient funds but i was having sufficient amount in my account and they deducted the EMI for month of may on 12/02/2021.
If any inconvenience was there, they would have called me back in month of may only but they didn’t and now after 5 months they’re calling me and saying i need to pay extra charge and late fees.
I’m attaching my bank details for better understanding of the case.

2. I’m using HDFC bank’s credit card also.
In month of August i got a call from HDFC bank for a scheme on my credit card quoting that if i will take a health insurance from them than no intrest will charge on my credit cards balance if I only pay minimum due.
I took that policy of rs. 8, 204.
But now again they’re putting intrest on my dues of credit card.
They’ve looted my money by giving me fraud expectations.
I want my money back.

I had a transaction of 49900/- on 3rd Oct 2021 at 8.31pm and shop keeper had reverted same transaction within 5 minutes ... It about 5 days passed and still i have not received my amount back.

I have initiated mail with bank also and even after multiple follow ups i have not received any feedback from their side.

Please look into this matter

This is with reference to my HDFC A/c [protected], which was opened as a salary account by my employer Asian Heart Institute -Mumbai on 04th March 2021. An amount of Rs.44, 684.98/- were blocked by the recovery department of HDFC and later an amount of Rs 36, 887/- was debited from my account, without any prior intimation with reflecting balance of negative -7, 797.98on 7th October 2021.

On enquiring from the phone banking department of HDFC, I was told that there might be a long pending outstanding payment against Credit Card for which the said amount was debited from my salary account, when asking about the statement for the transaction made the customer service executive says he don't access to suspended card and only collection team can provide the details to which he has arranged a call back from collection team to which i also got a called and the collection guy called Sonu Singh he also confirmed that the card has been suspended since last 3 years, so i asked him why I have been getting nonpayment call when there isn't any due to which he also said he will arrange a call back by another concern team as he also don't have access to suspended account statements All I am asking for a statement to see what is the outstanding for which i haven been charged if there is any i am ready to pay if any transaction where made.

I had a credit card from HDFC Bank which was not in use by me for the past 3 years. The last outstanding on that card was Rs. 1, 500/- ( as per my record) against a transaction of grocery purchase, which I had already made the payment on the due date also had informed the customer service agent to block the credit card as I am not using it anymore and will be moving abroad, to which the agent also confirm that it will be block with in few working days. After a few months, Some recovery agents started to call my family and started to harass them regarding nonpayment of outstanding due as the mobile number was used by my Mom (since i was out of the country). I did not expect this kind of behavior with HDFC Bank with whom I have been banking for the last 4 years, that too after making regular payments.

This is absolute harassment to the customer. The account from which this amount was debited is my salary account and this kind of act from your end is illegal. It is like a theft from my account from your recovery department. I maintained a certain balance in my account just because I had to make a payment to someone which was also stuck because of this unprofessional act of HDFC. If it had been another bank's account, were you able to touch it. Just because it was an HDFC account, you simply barged into my account and debited it. This is a highly unprofessional and unfair act from your end. Such kind of harassment was not expected from HDFC Bank, which is India's leading bank and boasts on its customer service.

It would be helpful if this issue is investigated as early as possible and resolved.

Hi,
I was purchasing from https://realwhey.in/ website and done payment of rs 3, 598.00 and session got expired in midway. Amount has been deducted from my account.
Below are details of transaction
My acc details are:
Acc no: [protected]
Branch:SANJEEV REDDY NAGAR
Please look into this matter and refund the money which got deducted from my account.

Dear team,

I had relocated from Chennai to Trivandrum after moving jobs. My HDFC credit card address is still marked as my older workplace. I had sent emails requesting an address change to customer care but did not get a reply back. Please help me shift my address to my current location.

My new credit card has been undelivered due to this issue. Please help me with this.

Ur transaction on HDFC Bank DEBIT/ATM Card ending 3689 for Rs. 5661 has been credited/reversed by AMAZON 000 on[protected]:14:13:19
I checked the online statement and it is not credited in my account

Hi Team,

I had to get my card blocked 2 years back due to fraud transaction since then, bank did not unblocked my UPI. I had mailed to HDFC support and went to the branch so many times, submitted the application also and person over there said they did mailed twice and thrice to the backend team but I am not getting any resolution. They are unblocking the UPI ID nor they are telling me the reason of this. My worked is getting hampered a lot because of this and it's been over 2 years. I have to ask other people for this and now I have started small business of my own also and I am not able to make payments. I have been thinking of getting my account closed because this is the only option left for me if this issue persists same.

I hope this issue will be fixed now or at least I could get some resolution or anything.

Thanks,
Nikita Singh

Dear sir,
I have opened new hdfc bank account through online and i have completed full kyc but till now at the given address i have not received my welcome kit.

So kindly request you to please send my welcome kit.
Please find my details.

Cust_id[protected]
Mob-[protected]
Branch-Aurangabad (Bihar)

Regards,
Raushan kumar Mehta

Sir,
While paying the fees of Rs 26110/- on dated 06.10.21 through HDFC NETBANKING to SGTBKHALSA COLLEGE
the amount is deducted from my ac but it is not received by the college.
Transaction details as follows
Bank : HDFC
REFERENCE NUMBER
[protected]
DT 06.10.21
ACCOUNT HOLDER NAME
ASHIM KUMAR DAS

Please get my money refunded back in my account as soon as possible.

I did cancelled my order in Amazon and got confirmation message from HDFC for reversal amount. But it's not reflected in my account for two days.

Dear Team,

I recently resigned from TCS, in my food card 2500 was credited on sept month, 2021 salary.

Please assist me here to use my amount.

Transactions of Rs. 353 and Rs. 299 is reversed by Amazon but amount is not credited in my bank account. Transaction was done through HDFC debit card.

I have attached a screenshot of the message that I got from HDFC bank after the transaction was reversed, but I checked my bank balance and found that amount hasn't been credited yet.

Kindly consider my request.
Thank you.

I have lost my Job two years before, so I haven't maintained minimum balance in my account. But now its showing negative balance -3, 304.20 in my HDFC account.

HDFC branch: Akkarai, Chennai

How can the bank charge negative balance against RBI rules.

Please help me to resolve this and close my account.

I have made a payment prior to the due date and the amount was credited to my loan account successfully but the bank tried to refund the amount and debited the same. This cycle happened twice and now I get a notification saying that the payment was not completed whereas I have already successfully paid the amount.

My cust id is 8928457... in my account hdfcbank charge emi return charges twice as well as charges depository charges is rs. 4000 which is not explanatory, kindly give explanation for the same please find attached herewith screen shot of all mention transactions. debit return charges is for Sep21 emi bounce which i had paid on same date ...

Hello my name is Akash Vajanam i am here to report one complain about HDFC bank fraud. the date of 1 oct 2021 i got a call from naukri.com regarding HDFC Bank jobs from under the name of siya sharma [protected] she said that HDFC bank recruitment is there for the position of clerk .on the second day i got another call from HDfc bank under the name shovik [protected] and he said your interview is scheudled on tomorrow .and i got one more call on the third day and he said that he is the HR [protected] and your interview is will be an next half An hour.i completed all the interviews and i got mail that i have cleared the round.and im able to do the job .on the next day i again got call for documents i trust them and sent my documents.next day again i got call for money, they are asked me to pay 10500rs for further process.i thought this is may be some fees and i paid them 10500rs with phone pay on the number [protected] .next day they are calling and again asking me to pay 10500 more money for security deposit .but now they are not receiving my calls and i am sure that this is a fraud .i will provide some documents as a proof, please check and take necessary actions..

Have hdfc sal account and get two wheeler loan from hdfc bank i paid every month emi 3034 but once i cant maintains balance in account that time bounce my emi and bank charge me bounce charges with taxes and after next two month they charge me 236 re for emi rtn charges what is this charges and what is related this charge without massage hdfc alway problem complaint service and we not choice for other bank sal account...