Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

www.hdfcbank.com
2.9
Updated: Dec 16, 2025
Complaints 32896
Resolved
18416
Unresolved
14480
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank

HDFC Bank reviews & complaints page 195

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Priyaramu
Oct 4, 2021
Resolved
Report
Copy
Resolved

Sir,
I have transferred cash from my bank account xxxxxxxxxx5574 to a wrong account [protected] IFSC SBIN0003062. Kindly revert it back to my account.
Nov 19, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2021
HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Verified Support
Oct 06, 2021
HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the transaction date, amount, reference number as per your bank account statement. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Zubin
HDFC Bank Customer Assistance
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pradeep Jnana
    Oct 4, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: Bengaluru

    Dear,

    My hdfc food card is expired on August 2021 and received new food card but my balance in old food card is not transferred to new food card
    Nov 4, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 04, 2021
    HDFC Bank Customer Care's response     Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

    -Anay
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      shadabnoshkhan khan
      Oct 4, 2021
      Resolved
      Report
      Copy
      Resolved

      Address: mohalla kayasthan gali barbandaan hasanpur amroha up

      I did not get my credit card
      Nov 4, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 04, 2021
      HDFC Bank Customer Care's response       Dear Customer,

      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

      -Anay
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kiran H R
        Oct 4, 2021
        Resolved
        Report
        Copy
        Resolved

        I have cancelled two orders on Amazon, i immediately got a msg from hdfc that

        Ur transaction on hdfc bank debit/atm card ending 1789 for rs. 8549.1 has been credited/reversed by AMAZON 000 on:[protected]:05:25:13

        Ur transaction on hdfc bank debit/atm card ending 1789 for rs. 649 has been credited/reversed by AMAZON 000 on:[protected]:05:31:53

        I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the flipkart has done it's part. Will it ever get reflected in my account?
        Oct 4, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sunilmaruche
          from Belgaum, Karnataka
          Oct 4, 2021
          Resolved
          Report
          Copy
          Resolved

          Address: Vijayanagar Belgaum

          YOUR REQUEST CANNOT BE PROCESSED TEMPORARILY.WE REGRET THE INCONVENIENCE CAUSED

          This message shows when i need to setup the online card limits
          Nov 4, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 04, 2021
          HDFC Bank Customer Care's response           Dear Customer,

          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

          -Anay
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            vishal__garg
            from Kurukshetra, Haryana
            Oct 4, 2021
            Resolved
            Report
            Copy
            Resolved

            Address: Kurukshetra, Haryana

            I open new salary savings account at the Kurukshetra branch on 21 September 2021 still i never received the welcome kit /debit card I went down and ask the branch in charge he is not responsive and said call customer care i call many times i cannot get the officers to talk any idea when i receive my debit cards or any possibility can i get from the branch
            Nov 6, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 05, 2021
            HDFC Bank Customer Care's response             Dear Customer,

            We sincerely regret the inconvenience.

            We have already received your email vide[protected] and we are looking into the same and will revert to you on or before October 07, 2021.

            We appreciate your cooperation and patience in the interim.

            -Zubin
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Balajislm2010
              from Salem, Tamil Nadu
              Oct 3, 2021
              Resolved
              Report
              Copy
              Resolved

              Address: 24/3 pillaiyar nagar, Salem, Tamil Nadu

              Debit
              INR 3000.00
              A/c no. XX105901
              [protected]:00:00
              ATM-WDL/PERAMANUR R
              Bal INR 17900.78
              SMS BLOCKCARD 0038 to [protected], if not you-Axis Bank cash withdrawal not received only message debited pls help me my ph number [protected]
              Nov 4, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 04, 2021
              HDFC Bank Customer Care's response               Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                KunalGumber
                from Sangrur, Punjab
                Oct 3, 2021
                Resolved
                Report
                Copy
                Resolved

                Address: Sangrur

                I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.
                +1 photos
                Nov 4, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Oct 03, 2021
                Updated by KunalGumber                 I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.
                Verified Support
                Oct 04, 2021
                HDFC Bank Customer Care's response                 Dear Customer,

                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                -Anay
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Supriyo96
                  from Chandannagar, West Bengal
                  Oct 3, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hello,
                  I was needed to open a account at HDFC Bank for my salary account.
                  1st month salary was credited and after that I added benificiary for 3rd party transfer after which 48 hours has passed.
                  After that when I was trying to do NEFT, IMPS both failed..I was getting failed message whenever I was trying to do a fund transfer.
                  After that suddenly I was logged out of my account and now I can't login in mobile banking, net banking.
                  It's showing Account locked for User. Unable to login to mobile banking as well as Net banking and can't even generate IPIN after 24 hours has passed.
                  +1 photos
                  Nov 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 06, 2021
                  HDFC Bank Customer Care's response                   Dear Customer,

                  We sincerely regret the inconvenience.
                  We wish to inform you that our team has replied to your email on October 05, 2021, vide email Interaction ID[protected].
                  We request you to refer to the same email & reply for further assistance.

                  -Zubin
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Tanmayee Parida
                    Oct 3, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    HDFC Bank amount not credited but message came as credited

                    I purchased from Amazon and due to some personal reason I cancelled the product.When checked, app shows money has been credited to your bank account and from hdfc bank also i have received messege that amount is credited but actually when i check balance it is not credited so please credit my refunded amount....
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    V
                    Vaibhav18A
                    Oct 3, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    I paid on Amazon to buy something and then I cancelled then Amazon returned money to bank but bank has not sent me money Till now so I want to get it back as soon as possible.
                    Nov 3, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 03, 2021
                    HDFC Bank Customer Care's response                     Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vijay chintala
                      Oct 3, 2021
                      Report
                      Copy

                      Hi,

                      I cancelled a product on Amazon which costs Rs. 91, 500. I got a message from HDFC as

                      Ur transaction on HDFC Bank DEBIT/ATM Card ending 2132 for Rs. 91500 has been credited/reversed by AMAZON 000 on[protected]:05:25:17

                      When I checked my transactions, this amount was never credited. It been more than 20 hours since this message.
                      Unfortunately, I cancelled another product which costs the same amount and I got the same message from HDFC and the amount was not credited for that either.

                      So it is Rs. 1, 83, 000 that has to be credited to my account.
                      HDFC Bank customer support has been notified about the posted complaint.
                      View replies
                      Have u received the amount?
                      Reply
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        O
                        Orkuch
                        Oct 2, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Indore

                        Hi, yesterday i transffered 8000 rs through upi to other bank account. Hdfc to hdfc transaction.
                        Payment debited from my account but not credited in beneficiary account.
                        I got a message of timedout from hdfc.
                        I have to transfer this amount in urgency as my friend father is hospitalized. This type of service is not acceptable from hdfc not satisfied with service.
                        Plz provide me the solution its very urgent in how many days i will get it refund in my account.🙏 plz help
                        Nov 3, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 03, 2021
                        HDFC Bank Customer Care's response                         Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the transaction details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Team MobileBanking
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Philip Murphy
                          Oct 2, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: ACL ,2nd floor, Goel palace faizabad road Lucknow

                          I have been having an account in HDFC for past 13 years but for past few years the services of HDFC bank have gone worst
                          I have tried my best to maintain this account but now my patience is dying down.

                          Starting from my day today banking to even my demat account opening which took almost 3months to open despite submitting all requirements
                          Nov 3, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 02, 2021
                          HDFC Bank Customer Care's response                           Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Venkatesh Madugundu
                            from Kurnool, Andhra Pradesh
                            Oct 2, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            I am receiving many unwanted calls daily from HDFC banku on my following numbers +91 [protected]. Please stop it, i dont need any loan, iam totally mad with tired with your unnecessary calls so please stop calling me. M totaly fedup
                            Nov 2, 2021
                            Complaint marked as Resolved 
                            Now I am not getting any calls from HDFC Bank regarding personal loans. Thanks for resolving this issue.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 04, 2021
                            HDFC Bank Customer Care's response                             Dear Customer,

                            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                            -Zubin
                            HDFC Bank Customer Assistance
                            Helpful
                            2 other people found this review helpful
                            2 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Deepak9032
                              Oct 2, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              I received the following message today.

                              ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX44624 for Razorpay software pvt ltd with UMRN No.HDFC[protected].

                              I didn't asked for it and it looks like fraud.
                              Nov 6, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 02, 2021
                              HDFC Bank Customer Care's response                               Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shripal01
                                Oct 2, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Dear customer care,

                                Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

                                Kindly reply as soon as possible

                                Hdfc account details :
                                Account number : [protected]
                                Customer id : 70839160

                                Transaction details :
                                Reference number : MIR[protected]
                                Narration : si fail due to insuff bal 220921-MIR[protected]
                                Deducted date : 16 apr 2018
                                Amount : 236

                                I am waiting for reply.
                                Nov 5, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Oct 02, 2021
                                Updated by Shripal01                                 Deducted date : 29 Sep 2021

                                Verified Support
                                Oct 04, 2021
                                HDFC Bank Customer Care's response                                 Dear Customer,

                                We sincerely regret the inconvenience. Your query has been shared with concerned team for further action. Our bank official will respond to your query on or before October 06, 2021. We appreciate your cooperation and patience in the interim.

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  swapnesh pillai
                                  Oct 2, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  They are charging me for the negative balance in savings account. I need to waive of my negative balance of rupees more than 4000
                                  Nov 4, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 02, 2021
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Priyanka-1
                                    Oct 2, 2021
                                    Report
                                    Copy

                                    Low severity memo

                                    I had issues with my salary so that is the reason my emi for cc was pending but today i received my salary but that was of no use hdfc blocked my account with low severity memo as i will be not able use or do any transactions this is not fair...
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy
                                    R
                                    rajt87
                                    Oct 1, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Manager, HDFC Bank Cards Division, P.O. BOX #8654, Thiruvanmiyur PO Chennai 600 041, New Delhi, Delhi

                                    Dear sir
                                    my late sister had a hdfc credit card with hdfc bank.unfortunately she has expired .there were some dues left on her card and vehicules in her name.the loan of the vehicules have been paid but unfortunately there are credit card dues.hdfc bank has blocked the noc of the vehicule saying there are issues with credit card outstanding.kindly adv
                                    Nov 6, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 06, 2021
                                    HDFC Bank Customer Care's response                                     Dear Customer,

                                    We are sorry to hear about the demise of your sister, request you to share the death certificate with customerservices.[protected]@hdfcbank.com and we shall be glad to take up your request

                                    -Zubin
                                    HDFC Bank Customer Assistance.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      Karur Vysya Bank
                                      1.1
                                      (422)
                                      Bank Of India
                                      1
                                      (2376)
                                      PayTM Mobile Solutions
                                      1
                                      (20044)