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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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18420
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HDFC Bank reviews & complaints page 198

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V
vishal__garg
from Kurukshetra, Haryana
Oct 4, 2021
Resolved
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Address: Kurukshetra, Haryana

I open new salary savings account at the Kurukshetra branch on 21 September 2021 still i never received the welcome kit /debit card I went down and ask the branch in charge he is not responsive and said call customer care i call many times i cannot get the officers to talk any idea when i receive my debit cards or any possibility can i get from the branch
Nov 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience.

We have already received your email vide[protected] and we are looking into the same and will revert to you on or before October 07, 2021.

We appreciate your cooperation and patience in the interim.

-Zubin
HDFC Bank Customer Assistance
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    B
    Balajislm2010
    from Salem, Tamil Nadu
    Oct 3, 2021
    Resolved
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    Resolved

    Address: 24/3 pillaiyar nagar, Salem, Tamil Nadu

    Debit
    INR 3000.00
    A/c no. XX105901
    [protected]:00:00
    ATM-WDL/PERAMANUR R
    Bal INR 17900.78
    SMS BLOCKCARD 0038 to [protected], if not you-Axis Bank cash withdrawal not received only message debited pls help me my ph number [protected]
    Nov 4, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 04, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      K
      KunalGumber
      from Sangrur, Punjab
      Oct 3, 2021
      Resolved
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      Resolved

      Address: Sangrur

      I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.
      Nov 4, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Oct 03, 2021
      Updated by KunalGumber
      I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.
      Verified Support
      Oct 04, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

      -Anay
      HDFC Bank Customer Assistance
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        S
        Supriyo96
        from Chandannagar, West Bengal
        Oct 3, 2021
        Resolved
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        Resolved

        Hello,
        I was needed to open a account at HDFC Bank for my salary account.
        1st month salary was credited and after that I added benificiary for 3rd party transfer after which 48 hours has passed.
        After that when I was trying to do NEFT, IMPS both failed..I was getting failed message whenever I was trying to do a fund transfer.
        After that suddenly I was logged out of my account and now I can't login in mobile banking, net banking.
        It's showing Account locked for User. Unable to login to mobile banking as well as Net banking and can't even generate IPIN after 24 hours has passed.
        Nov 6, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 06, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience.
        We wish to inform you that our team has replied to your email on October 05, 2021, vide email Interaction ID[protected].
        We request you to refer to the same email & reply for further assistance.

        -Zubin
        HDFC Bank Customer Assistance
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          T
          Tanmayee Parida
          Oct 3, 2021
          Resolved
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          Resolved

          I purchased from Amazon and due to some personal reason I cancelled the product.When checked, app shows money has been credited to your bank account and from hdfc bank also i have received messege that amount is credited but actually when i check balance it is not credited so please credit my refunded amount.
          Nov 3, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 03, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            V
            Vaibhav18A
            Oct 3, 2021
            Resolved
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            Resolved

            I paid on Amazon to buy something and then I cancelled then Amazon returned money to bank but bank has not sent me money Till now so I want to get it back as soon as possible.
            Nov 3, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 03, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              V
              vijay chintala
              Oct 3, 2021
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              Hi,

              I cancelled a product on Amazon which costs Rs. 91, 500. I got a message from HDFC as

              Ur transaction on HDFC Bank DEBIT/ATM Card ending 2132 for Rs. 91500 has been credited/reversed by AMAZON 000 on[protected]:05:25:17

              When I checked my transactions, this amount was never credited. It been more than 20 hours since this message.
              Unfortunately, I cancelled another product which costs the same amount and I got the same message from HDFC and the amount was not credited for that either.

              So it is Rs. 1, 83, 000 that has to be credited to my account.
              HDFC Bank customer support has been notified about the posted complaint.
              Have u received the amount?
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                O
                Orkuch
                Oct 2, 2021
                Resolved
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                Resolved

                Address: Indore

                Hi, yesterday i transffered 8000 rs through upi to other bank account. Hdfc to hdfc transaction.
                Payment debited from my account but not credited in beneficiary account.
                I got a message of timedout from hdfc.
                I have to transfer this amount in urgency as my friend father is hospitalized. This type of service is not acceptable from hdfc not satisfied with service.
                Plz provide me the solution its very urgent in how many days i will get it refund in my account.🙏 plz help
                Nov 3, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 03, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the transaction details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Team MobileBanking
                HDFC Bank Customer Assistance
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                  P
                  Philip Murphy
                  Oct 2, 2021
                  Resolved
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                  Address: ACL ,2nd floor, Goel palace faizabad road Lucknow

                  I have been having an account in HDFC for past 13 years but for past few years the services of HDFC bank have gone worst
                  I have tried my best to maintain this account but now my patience is dying down.

                  Starting from my day today banking to even my demat account opening which took almost 3months to open despite submitting all requirements
                  Nov 3, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 02, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    V
                    Venkatesh Madugundu
                    from Kurnool, Andhra Pradesh
                    Oct 2, 2021
                    Resolved
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                    Resolved

                    I am receiving many unwanted calls daily from HDFC banku on my following numbers +91 [protected]. Please stop it, i dont need any loan, iam totally mad with tired with your unnecessary calls so please stop calling me. M totaly fedup
                    Nov 2, 2021
                    Complaint marked as Resolved 
                    Now I am not getting any calls from HDFC Bank regarding personal loans. Thanks for resolving this issue.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 04, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      D
                      Deepak9032
                      Oct 2, 2021
                      Resolved
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                      Resolved

                      I received the following message today.

                      ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX44624 for Razorpay software pvt ltd with UMRN No.HDFC[protected].

                      I didn't asked for it and it looks like fraud.
                      Nov 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 02, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        S
                        Shripal01
                        Oct 2, 2021
                        Resolved
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                        Resolved

                        Dear customer care,

                        Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

                        Kindly reply as soon as possible

                        Hdfc account details :
                        Account number : [protected]
                        Customer id : 70839160

                        Transaction details :
                        Reference number : MIR[protected]
                        Narration : si fail due to insuff bal 220921-MIR[protected]
                        Deducted date : 16 apr 2018
                        Amount : 236

                        I am waiting for reply.
                        Nov 5, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Oct 02, 2021
                        Updated by Shripal01
                        Deducted date : 29 Sep 2021

                        Verified Support
                        Oct 04, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience. Your query has been shared with concerned team for further action. Our bank official will respond to your query on or before October 06, 2021. We appreciate your cooperation and patience in the interim.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          swapnesh pillai
                          Oct 2, 2021
                          Resolved
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                          Resolved

                          They are charging me for the negative balance in savings account. I need to waive of my negative balance of rupees more than 4000
                          Nov 4, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 02, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            Priyanka-1
                            Oct 2, 2021
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                            Low severity memo

                            I had issues with my salary so that is the reason my emi for cc was pending but today i received my salary but that was of no use hdfc blocked my account with low severity memo as i will be not able use or do any transactions this is not fair...
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                            R
                            rajt87
                            Oct 1, 2021
                            Resolved
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                            Resolved

                            Address: Manager, HDFC Bank Cards Division, P.O. BOX #8654, Thiruvanmiyur PO Chennai 600 041, New Delhi, Delhi

                            Dear sir
                            my late sister had a hdfc credit card with hdfc bank.unfortunately she has expired .there were some dues left on her card and vehicules in her name.the loan of the vehicules have been paid but unfortunately there are credit card dues.hdfc bank has blocked the noc of the vehicule saying there are issues with credit card outstanding.kindly adv
                            Nov 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 06, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are sorry to hear about the demise of your sister, request you to share the death certificate with customerservices.[protected]@hdfcbank.com and we shall be glad to take up your request

                            -Zubin
                            HDFC Bank Customer Assistance.
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                              V
                              vishwajit shinde
                              Oct 1, 2021
                              Resolved
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                              Resolved

                              I have not received NOC against my car loan

                              I had cleared the complete outstanding against my car loan and It was promised to receive NOC via ordinary post to my address. It has being almost 1 month completed. I visited all relevant post office to collect my NOC, but they have clearly mentioned that they have not received letter that needs to he delivered to my address. My loan account no is 54530567....
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                              M
                              Mage Mohan
                              Oct 1, 2021
                              Resolved
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                              Resolved

                              Address: MOHANVEL ILLAM, no:287/1A, S. V KOIL BACK SIDR SANDRORKUPPAM, SANDRORKUPPAM, AMBUR VELLORE DISTRICT

                              I received refund ARN number from confirmtkt.. But money is not credited to my account .. Oi called customer service and they are not responding all.. Plz do the needful

                              ARN number :[protected]
                              Nov 6, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 04, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                N
                                nrade
                                Oct 1, 2021
                                Resolved
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                                Resolved

                                I got 3.3 L pre-approval by sending sms from my registered mobile number - but when tried on merchant pos as shown on hdfc website - on pos machine it was showing as not available in base - what does it mean they told me that its card error - what does it mean - i tried to call on consumer loan customer care hdfc they were not responding fed up with customer care services so kindly help me out of this concern and let me know what is that not available in base.
                                I am struggling to get this issue resolved from last 6 hours talking to HDFC RM and Customer care but no outcome. HDFC is blaming Pine Labs and Pine Labs is saying its HDFC banks issue.

                                If someone frim HDFC bank is reading this then please try to resolve this issue. Both the merchant and I are frustrated now
                                Nov 5, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 04, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are working on your concern vide Ref ID:[protected] and will revert to you by 07.10.2021

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  Premze
                                  from Siliguri, West Bengal
                                  Oct 1, 2021
                                  Resolved
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                                  Resolved

                                  I ordered a product on 17 august 2021and the order I’d is[protected] but I haven’t received the product and Amazon told me that they will refund the money but I haven’t received the refund till now and the reference number is[protected].
                                  Nov 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 03, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance.
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                                    amolkucheriya@123
                                    Oct 1, 2021
                                    Resolved
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                                    Resolved

                                    Address: A3 201 Kumar siddhachal Market yard pune 37

                                    Respected sir We have taken od loan from hdfc bank in 2017 in name Pratik Agencies ac no [protected] and Cankav Marketing in the name of [protected] for that bank has not given intimation to haveli for the same loan now in 2021 bank is asking for charges of stamping of loan . This is very bad experience . Such issues I am facing with bank due to niglgences of bank employee's
                                    Nov 6, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 06, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Apologies for the inconvenience caused. We have shared your comments with the concerned team and our bank official will get in touch with you at the earliest October 12, 2021. We request your patience in the interim.

                                    -Zubin
                                    HDFC Bank Customer Assistance
                                    Verified Support
                                    Oct 06, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by October 09, 2021. Request your co-operation and patience in the interim.

                                    -Zubin
                                    HDFC Bank Customer Assistance
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