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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
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HDFC Bank reviews & complaints page 198

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O
Orkuch
Oct 2, 2021
Resolved
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Address: Indore

Hi, yesterday i transffered 8000 rs through upi to other bank account. Hdfc to hdfc transaction.
Payment debited from my account but not credited in beneficiary account.
I got a message of timedout from hdfc.
I have to transfer this amount in urgency as my friend father is hospitalized. This type of service is not acceptable from hdfc not satisfied with service.
Plz provide me the solution its very urgent in how many days i will get it refund in my account.🙏 plz help
Nov 3, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2021
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the transaction details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Team MobileBanking
HDFC Bank Customer Assistance
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    Philip Murphy
    Oct 2, 2021
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    Resolved

    Address: ACL ,2nd floor, Goel palace faizabad road Lucknow

    I have been having an account in HDFC for past 13 years but for past few years the services of HDFC bank have gone worst
    I have tried my best to maintain this account but now my patience is dying down.

    Starting from my day today banking to even my demat account opening which took almost 3months to open despite submitting all requirements
    Nov 3, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 02, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      V
      Venkatesh Madugundu
      from Kurnool, Andhra Pradesh
      Oct 2, 2021
      Resolved
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      Resolved

      I am receiving many unwanted calls daily from HDFC banku on my following numbers +91 [protected]. Please stop it, i dont need any loan, iam totally mad with tired with your unnecessary calls so please stop calling me. M totaly fedup
      Nov 2, 2021
      Complaint marked as Resolved 
      Now I am not getting any calls from HDFC Bank regarding personal loans. Thanks for resolving this issue.
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 04, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

      -Zubin
      HDFC Bank Customer Assistance
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        D
        Deepak9032
        Oct 2, 2021
        Resolved
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        Resolved

        I received the following message today.

        ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX44624 for Razorpay software pvt ltd with UMRN No.HDFC[protected].

        I didn't asked for it and it looks like fraud.
        Nov 6, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 02, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          S
          Shripal01
          Oct 2, 2021
          Resolved
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          Resolved

          Dear customer care,

          Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

          Kindly reply as soon as possible

          Hdfc account details :
          Account number : [protected]
          Customer id : 70839160

          Transaction details :
          Reference number : MIR[protected]
          Narration : si fail due to insuff bal 220921-MIR[protected]
          Deducted date : 16 apr 2018
          Amount : 236

          I am waiting for reply.
          Nov 5, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Oct 02, 2021
          Updated by Shripal01
          Deducted date : 29 Sep 2021

          Verified Support
          Oct 04, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience. Your query has been shared with concerned team for further action. Our bank official will respond to your query on or before October 06, 2021. We appreciate your cooperation and patience in the interim.

          -Anay
          HDFC Bank Customer Assistance
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            S
            swapnesh pillai
            Oct 2, 2021
            Resolved
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            Resolved

            They are charging me for the negative balance in savings account. I need to waive of my negative balance of rupees more than 4000
            Nov 4, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 02, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Manoj
            HDFC Bank Customer Assistance
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              P
              Priyanka-1
              Oct 2, 2021
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              Low severity memo

              I had issues with my salary so that is the reason my emi for cc was pending but today i received my salary but that was of no use hdfc blocked my account with low severity memo as i will be not able use or do any transactions this is not fair...
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              R
              rajt87
              Oct 1, 2021
              Resolved
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              Resolved

              Address: Manager, HDFC Bank Cards Division, P.O. BOX #8654, Thiruvanmiyur PO Chennai 600 041, New Delhi, Delhi

              Dear sir
              my late sister had a hdfc credit card with hdfc bank.unfortunately she has expired .there were some dues left on her card and vehicules in her name.the loan of the vehicules have been paid but unfortunately there are credit card dues.hdfc bank has blocked the noc of the vehicule saying there are issues with credit card outstanding.kindly adv
              Nov 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 06, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We are sorry to hear about the demise of your sister, request you to share the death certificate with customerservices.[protected]@hdfcbank.com and we shall be glad to take up your request

              -Zubin
              HDFC Bank Customer Assistance.
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                V
                vishwajit shinde
                Oct 1, 2021
                Resolved
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                Resolved

                I have not received NOC against my car loan

                I had cleared the complete outstanding against my car loan and It was promised to receive NOC via ordinary post to my address. It has being almost 1 month completed. I visited all relevant post office to collect my NOC, but they have clearly mentioned that they have not received letter that needs to he delivered to my address. My loan account no is 54530567....
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                M
                Mage Mohan
                Oct 1, 2021
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                Resolved

                Address: MOHANVEL ILLAM, no:287/1A, S. V KOIL BACK SIDR SANDRORKUPPAM, SANDRORKUPPAM, AMBUR VELLORE DISTRICT

                I received refund ARN number from confirmtkt.. But money is not credited to my account .. Oi called customer service and they are not responding all.. Plz do the needful

                ARN number :[protected]
                Nov 6, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 04, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                -Zubin
                HDFC Bank Customer Assistance
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                  N
                  nrade
                  Oct 1, 2021
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                  Resolved

                  I got 3.3 L pre-approval by sending sms from my registered mobile number - but when tried on merchant pos as shown on hdfc website - on pos machine it was showing as not available in base - what does it mean they told me that its card error - what does it mean - i tried to call on consumer loan customer care hdfc they were not responding fed up with customer care services so kindly help me out of this concern and let me know what is that not available in base.
                  I am struggling to get this issue resolved from last 6 hours talking to HDFC RM and Customer care but no outcome. HDFC is blaming Pine Labs and Pine Labs is saying its HDFC banks issue.

                  If someone frim HDFC bank is reading this then please try to resolve this issue. Both the merchant and I are frustrated now
                  Nov 5, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 04, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We are working on your concern vide Ref ID:[protected] and will revert to you by 07.10.2021

                  -Zubin
                  HDFC Bank Customer Assistance
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                    P
                    Premze
                    from Siliguri, West Bengal
                    Oct 1, 2021
                    Resolved
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                    Resolved

                    I ordered a product on 17 august 2021and the order I’d is[protected] but I haven’t received the product and Amazon told me that they will refund the money but I haven’t received the refund till now and the reference number is[protected].
                    Nov 5, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 03, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance.
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                      A
                      amolkucheriya@123
                      Oct 1, 2021
                      Resolved
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                      Resolved

                      Address: A3 201 Kumar siddhachal Market yard pune 37

                      Respected sir We have taken od loan from hdfc bank in 2017 in name Pratik Agencies ac no [protected] and Cankav Marketing in the name of [protected] for that bank has not given intimation to haveli for the same loan now in 2021 bank is asking for charges of stamping of loan . This is very bad experience . Such issues I am facing with bank due to niglgences of bank employee's
                      Nov 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 06, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Apologies for the inconvenience caused. We have shared your comments with the concerned team and our bank official will get in touch with you at the earliest October 12, 2021. We request your patience in the interim.

                      -Zubin
                      HDFC Bank Customer Assistance
                      Verified Support
                      Oct 06, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by October 09, 2021. Request your co-operation and patience in the interim.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        A
                        Abhineet Goma
                        Oct 1, 2021
                        Resolved
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                        Resolved

                        Please be noted that HDFC is running scam by letting employees collecting private data of every customer and then declining the application.
                        I request to every citizen kindly quit using HDFC.

                        Because of their pathetic services and response i had to transfer my loan too.
                        Beware of these frauds please.
                        Nov 3, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 03, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share Application no. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          J
                          Jessy Dayal
                          Oct 1, 2021
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                          Address: Himayathnagar (Hyderabad)

                          I'm Jessy prabhu dayal from Hyderabad (India). I'm disheartened to realize that my account balance in HDFC bank has been made to -2094/- rupees due to non maintenance of minimum balance. It is no longer my salary account presently as it was created by my previous company. Im just curious that how can bank charge for non maintenance of minimum balance, while RBI made it clear that no charges are to laid on customers for non maintenance for minimum balance.

                          I strongly condemn this act and wanted an immediate action taken on the issue.

                          Details

                          Name: Jessy prabhu dayal

                          Account number: [protected]
                          IFSC : HDFC0000081
                          Branch: Himayathnagar (Hyderabad)
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We sincerely regret the inconvenience. We have shared your details with the concerned team and our bank official will contact you on or before October 07, 2021.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            J
                            Jarvis Ivan Rebello
                            Oct 1, 2021
                            Resolved
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                            Resolved

                            Hi,

                            Rs. 9, 156.48/- got deducted from my HDFC Bank stating this narration ".DC INTL POS TXN MARKUP+ST[protected]MIR[protected]". I need more clarification in this regard.
                            I had used Western Union to transfer some amount into my international account for which I have paid additional charges. I am confused as to why are additional charges being applied. Requesting you to guide me.

                            Regards,
                            Jarvis Rebello
                            Nov 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 01, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              R
                              rajeshindojin
                              from Hyderabad, Andhra Pradesh
                              Sep 30, 2021
                              Resolved
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                              Resolved

                              Be careful with below contacts they will call you as Bank representatives and perform fraud transaction and you will loose all of your money.

                              [protected] – Bilas Sarkar
                              [protected] – Rajivranjan
                              [protected] – Bihari
                              [protected] – Sujan Clark
                              Nov 5, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 04, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              At the outset, we are indeed disappointed that you have received calls in the name of the Bank. We have taken up the matter for an appropriate review and wish to clarify that the number from which the call received at your end does not pertains to HDFC Bank. This call may have been made to you by a Third Party with a malicious intent and we request you not to respond to any such calls received by you. Having said this, we request you to visit the following URL for register your mobile number /e-mail id for stop receiving marketing offers calls. https://bit.ly/3oxCBcbcalltype=dnc. It takes approximately 7 days to be in effect across all products.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                B
                                Baljit Kumar Daroch
                                from Delhi, Delhi
                                Sep 30, 2021
                                Resolved
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                                Resolved

                                Address: Jalandhar

                                Dear HDFC Team,

                                As per telephonic conversation with HDFC customer care, they told me he will give 11% interest on my personal loan but now I will calculate the same they given 21%.

                                Kindly do the needful, please revise my EMI.

                                Regards
                                Deepak Negi
                                Nov 5, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 02, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  rajeshindojin
                                  from Hyderabad, Andhra Pradesh
                                  Sep 30, 2021
                                  Resolved
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                                  Resolved

                                  Dear Team,

                                  Could you please help me to get the NoC and CIBIL update. (Closure Letter)
                                  I am struggling to get updates.

                                  Card Number: [protected]
                                  Name : K Rajesh Babu

                                  I have settled the account last year and paid the total outstanding on 13th Sep 2021 (Please refer the attachment) but till now I didn't receive any NoC or CIBIL update.
                                  Could you please help me with the update.

                                  I went to Mysore branch and submitted the closure letter as well on 13th Sep 2021 but still no update on this.

                                  I tried reaching to the number[protected] provided since 10 days but it never gets connected to customer executive.
                                  it says: All our customer executives are busy with another call, please wait as we transfer your call.
                                  and exactly after 5 minutes the call gets disconnected.
                                  Oct 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Sep 30, 2021
                                  Updated by rajeshindojin
                                  I have sent mail to customer care no may times (more than 100 times) but no response.
                                  Verified Support
                                  Sep 30, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We observe that we have already responded to your mail id on September 30, 2021. For further clarification, we request you to revert to us to the mentioned email to enable us to review further. The reference number for this interaction is[protected].

                                  -Zubin
                                  HDFC Bank Customer Assistance.
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                                    nareshak
                                    from Chennai, Tamil Nadu
                                    Sep 30, 2021
                                    Resolved
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                                    Resolved

                                    HDFC Fastag recharge not reflecting in my account

                                    I'm Naresh and I hold Fast tag with HDFC for my vehicle TN 10 AQ 1624. I've recharged the fast tag using Internet banking for Rs 1500 and including transaction fee and tax it came Rs 1514.16 (Wallet ID : [protected]) on 29-Sep-2021 around 9:30 pm. Money got debited from my account but transaction came up with error "Your session has expired" even though my session was still active even after that error. Contacted support immediately and...
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