Claimed

HDFC Bank Complaints & Reviews

www.hdfcbank.com

2.9

Updated: Dec 16, 2025

Complaints 32898

Resolved

18416

Unresolved

14482

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank

HDFC Bank reviews & complaints page 199

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I want to know why mr application got rejected. Being an existing HDFC customer as salary account in bank, i daily get, messages and mail for credit card. After applying and submitting my salary docs and other required docs, after about 10 days, i application is showing in rejected state. I want to know the reason for this, even i am eligible for the card why my request got rejected? Although address has been already verified at te of account opening, in case of current address verification no one visited or not even i got nay call/mail.

Nov 2, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name, and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Anay

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi
I am account holder in hdfc bank Krishna nagar delhi
My application no 21I[protected]N1
I applied for cc in this bank and gave all documents when for verification they wanted to visit company which is correct
But in this pandemic my company is not opend and working from home for march 2020
I said for verification take ky senior no or HR email for verification this bank is not understanding my prob
My company will open in 2022 dont know at which month
I really need this card
Please reopen my application and make it approve from above means of verification

For contact [protected]

Oct 30, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://t.co/N2sk0voO2e and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai

Hi,
Amount 29.50 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello,

My refund is not yet credited to my HDFC bank account. The refund was processed on 21 September 2021.

ARN : 75503721265051230150649

Kindly look into it and help me in this regard.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

This Shivshankar S Mishra holding mobile number [protected], since more than 2 year. But from 1 year I am getting continues call to for Rouf Shekh of for his loan NP.
Seriously M dam irritate from your company call message though M not Rouf.kindly update your contact number for Rouf Shekh

Below message I am geeting
Dear RAUF SHEKH, Your HDFC Bank Loan 5276 outstanding is impacting your Bureau score, as you owe a total amount due of Rs 7856. Please make immediate payment by visiting https://pydue.in/bdtus .Pls ignore if already paid.

Kindly update mobile Number for Rouf Shekh stop messging & calling on [protected] else my do further action for mantal torture.

Regards,
Shivshankar S Mishta

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Sep 27, 2021

Updated by shivmishra88 First thing I am not your customer yet, It seems nor in Future...
Have you got idea what's exactly my concern?
What's reference number TT??

Sep 27, 2021

Updated by shivmishra88 It's seems you dnt understand my concern or problem yet I am not your customer so how could have all details kindly understand & read my concern on above complain.

Sep 29, 2021

Updated by shivmishra88 Hello Sir/Mam,
Its seems your not taking complain here seriously, I am irritated of your auto call reminder process since I haven't taken any loan.
Due to your negligence and showing too much ego for the last 4 days just I have also registered a complaint to the National consumer forum with Grievance No 2993486
Please understand remove my number [protected] from your list and contact Rauf Sheik.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have savings bank account with your bank whose account number is: [protected]. Yesterday I have transacted my money thru Phonepe to the wrong person. The UTR Numbers for those transactions are UTR #[protected],[protected],[protected]. Request you to kindly credit chargeback these transactions as soon as possible.

Looking forward for your valuable support.

Nov 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Sep 24, 2021

Updated by MohitSanjwaal Looking forward for your co-operation and support in this regard.

Verified Support

Sep 26, 2021

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you by 29.09.2021. -Zubin

-Anay
HDFC Bank Customer Assistance

Verified Support

Sep 29, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience.

We have already received your email vide[protected] and we are looking into the same and will revert to you on or before November 12, 2021.

We appreciate your cooperation and patience in the interim.

-Zubin
HDFC Bank Customer Assistance

View replies

M

MohitSanjwaal

Nov 24, 2021

Please update the complaint status on priority. I haven't got the refund till yet

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Sir I pay the Online Admission Portal (department of higher education haryana ) fees by ATM Debit Card to your bill desk panel, amount of Rs. 4480 / fees on[protected]. The fee transaction is failed show but amount debit in my bank account.
and also attache the file screen short

ref. no.[protected]
date - 15/09/2021
Account Holder Name - Umesh Sharma
mob. no. [protected]

+1 photos

Nov 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2021

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that chargeback has been raised vide reference number PDN177743 on acquiring bank and turn around time for same is October 28, 2021.

-Zubin
HDFC Bank Customer Assistance

Verified Support

Sep 29, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience.

We have raised a chargeback vide ref # PDN177743. We will credit the account by account by October 30, 2021 (working day) as per regulatory TAT of Rupay (National Payment Corporation of India) / Visa / MasterCard TAT provided we do not get a represented claim (that is proof of transaction) from the acquiring bank.

In the event that the bank receives any represented claim from the concerned merchant/merchant's bank in support of the transaction in dispute, then credit will not get processed to your account.

-Zubin
HDFC Bank Customer Assistance.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Honourable sir,

I am confirmed and permanent Employee of HDFC Bank and was appointed by offer letter dated 09th January 2020 and as per communication joined the duty dated 09th March 2020 .

Because of leaves during COVID show Cause notice 30 Aug 21 was sent through E mail by Mr. Dhiraj Bhargav, Cluster Head (Retail Branch Banking), dated threatening further necessary action, without prejudice, which was well...

Helpful

Found this helpful?

Write a comment

Address: AT-JAMUSAHI, PO-RANGANIPATANA, PS-ODAGAON

I have purchased a gift card of Rs 5803 from Ebixcash but couldn't receive the password for opening the document . I have purchased it from 19 September but yet it was not received.
I emailed too many times to this but no response from them and I called with customer service 1 time they don't try to solve my problem and after too many times call not connected now .
How can i use the amount it was already 5 days passed no response through email or through call.
Order id-GIFT[protected]

+1 photos

Sep 25, 2021

Complaint marked as Resolved

After here Complainted I tried to Customer care number and it was picked instantly and they send the password. Thank You

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

This is to inform you that HDFC CREDIT CRAD charged me late fee of Rs 1300 AND int charges of Rs 4065 plus GST for my credit card payment.

i have made payment through NEFT from bank and because of tripplr lockdown /containment zone issue the bank made the payment after 2 days .

Without considering the situation the credit card company charged my huge amount as charges and interest to my account.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Sep 25, 2021

Updated by Dinsvar Based upon this message please resolve the issue

Sep 27, 2021

Updated by Dinsvar Still not attended the issue

View replies

D

Dinsvar

from Mumbai, Maharashtra

Oct 1, 2021

Even after one week no information received

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ranjhi

I have opend my savings account using insta account feature of HDFC Bank (online feature)
But i haven't received my welcome kit

Oct 24, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: D/NO:1-246-1,KS COMPLEX,NAKKALADINNE,BANGALORE ROAD.

Hi,
Date of Incident:[protected]
On 21st September 2021, Rs 885 has been debited from my savings account for depository charges, i have been contaced to customer care . they told it might be because of opening demat account.
I HAVE NOT OPENED ANY SUCH DEMAT ACCOUNT. if any such account opened its out of my knowledge . Even i have verified in net banking demat account is not linked to my account please find attached image.

Please let me know why the amount is debited and request you to reflect it back to my account .

Nov 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2021

HDFC Bank Customer Care's response Dear Customer,

We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by September 29, 2021. We request your patience in the interim.

-Anay
HDFC Bank Customer Assistance

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Hi

While Booking a flight ticket, Fund was deducted after Failed Transacation.

Transaction Details:-
Referance Number:[protected]
Date:-22 Sep 2021
Amount:-23, 474.68

Please do the needful for closure.

Oct 24, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Rimpa
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had filled out an account opening form on 15/08/2021 with the HDFC Nehru Colony branch, Dehradun, with the employee Jyotsna.
It has been over a month since then, and I have not received any Welcome Kit/ Passbook/ Checkbook or net Banking details via email / by post yet. I was informed by the employee that the Welcome kit was not delivered, and returned to the bank. But I am have not been provided with neither a tracking number, or given any other solution to open the account and start my transaction with the bank.
Since, I am an NRI customer, I cannot visit the branch in person, and the current branch manager has not been receiving my calls or providing me with a solution to my problem.
Kindly send me the welcome Kit ASAP so I can begin banking with you.

Oct 29, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience you may have faced. We have shared your comment with the concerned team and our officials will get in touch with you on or before September 28, 2021 with an update We request your patience in the interim.

Please feel free to write to us using below URL further assistance

https://bit.ly/3ufhI6j.

-Zubin
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi, my account has been acting all fine until a week back. My customer id is[protected]Satyajeet Mahanta). I am out of the country and need access to to the banking ASAP.

Why was the account blocked? How will you resolve?

My mail id [protected]@gmail.com
Mail me here

Sep 23, 2021

Complaint marked as Resolved

Done

HDFC Bank customer support has been notified about the posted complaint.

Sep 23, 2021

Updated by Bean Bandopadhay Hi, my account has been acting all fine until a week back. I am out of the country and need access to to the banking ASAP.

Why was the account blocked? How will you resolve?

My mail id [protected]@gmail.com
Mail me here

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,

Why is the bank continuously charging and holding back the amount even after the payments are made. I demand the bank to release the amount it has been holding....

+1 photos

Helpful

Found this helpful?

I bought iphone on 12 june 2021 with an offer available that time of 6000 cashback which was supposed to receive within 90 days. Its way ps 90 days and nothing got yet. Very disappointed.
That time offer was there, and I don’t have any attachment of that but the bak can itself check the offers they had in the past.
I am asked to share the reference id with the bank which i am not sure where to get. But anyways i have raised the concern with the bank. Nothing on that yet

Oct 24, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2021

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had purchased a samsung washing machine using hdfc cashback offer on 13/05/2021
The offer stated that within 90 days the cashback will be credited in the bank account but it's already 140 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
Its a fraud!
Hdfc bank is a scam...
My email id is mohammed.[protected]@gmail.com
kindly provide information how to get cashback

Nov 1, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Verified Support

Sep 23, 2021

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the offer details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Ad hoc statement charge ₹118 have been deducted on 09.01.2019from my hdfc salary account without any information.

How can bank deduct money without any acknowledgement

So i need clarification from bank or reverse my ₹118 to my account.

Name - Jilshad Rahman
Acc-[protected]
Narration - adhoc stmtchgs incl gst 16.09.2021

Oct 24, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2021

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Koregaon park pune hdfc bank

Hii najiya karim shah here
My accounts amount has been debited three times with Rs.600 for some "AMB CHRG INCL ST & CESS" for june, july & august (2021) the total amount 1800 without any prior intimation or alert.

I have never been communicated via Email or SMS for any such charges they introduced.

If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

This happened for the first time with me and its not acceptable in any case. Kindly process the refund for these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever. I want my money back hope so you will be doing needful ASAP.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines