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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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18420
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HDFC Bank reviews & complaints page 199

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A
Abhineet Goma
Oct 1, 2021
Resolved
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Please be noted that HDFC is running scam by letting employees collecting private data of every customer and then declining the application.
I request to every citizen kindly quit using HDFC.

Because of their pathetic services and response i had to transfer my loan too.
Beware of these frauds please.
Nov 3, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2021
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share Application no. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    J
    Jessy Dayal
    Oct 1, 2021
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    Address: Himayathnagar (Hyderabad)

    I'm Jessy prabhu dayal from Hyderabad (India). I'm disheartened to realize that my account balance in HDFC bank has been made to -2094/- rupees due to non maintenance of minimum balance. It is no longer my salary account presently as it was created by my previous company. Im just curious that how can bank charge for non maintenance of minimum balance, while RBI made it clear that no charges are to laid on customers for non maintenance for minimum balance.

    I strongly condemn this act and wanted an immediate action taken on the issue.

    Details

    Name: Jessy prabhu dayal

    Account number: [protected]
    IFSC : HDFC0000081
    Branch: Himayathnagar (Hyderabad)
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We sincerely regret the inconvenience. We have shared your details with the concerned team and our bank official will contact you on or before October 07, 2021.

    -Zubin
    HDFC Bank Customer Assistance
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      J
      Jarvis Ivan Rebello
      Oct 1, 2021
      Resolved
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      Resolved

      Hi,

      Rs. 9, 156.48/- got deducted from my HDFC Bank stating this narration ".DC INTL POS TXN MARKUP+ST[protected]MIR[protected]". I need more clarification in this regard.
      I had used Western Union to transfer some amount into my international account for which I have paid additional charges. I am confused as to why are additional charges being applied. Requesting you to guide me.

      Regards,
      Jarvis Rebello
      Nov 6, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 01, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        R
        rajeshindojin
        from Hyderabad, Andhra Pradesh
        Sep 30, 2021
        Resolved
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        Be careful with below contacts they will call you as Bank representatives and perform fraud transaction and you will loose all of your money.

        [protected] – Bilas Sarkar
        [protected] – Rajivranjan
        [protected] – Bihari
        [protected] – Sujan Clark
        Nov 5, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 04, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        At the outset, we are indeed disappointed that you have received calls in the name of the Bank. We have taken up the matter for an appropriate review and wish to clarify that the number from which the call received at your end does not pertains to HDFC Bank. This call may have been made to you by a Third Party with a malicious intent and we request you not to respond to any such calls received by you. Having said this, we request you to visit the following URL for register your mobile number /e-mail id for stop receiving marketing offers calls. https://bit.ly/3oxCBcbcalltype=dnc. It takes approximately 7 days to be in effect across all products.

        -Zubin
        HDFC Bank Customer Assistance
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          B
          Baljit Kumar Daroch
          from Delhi, Delhi
          Sep 30, 2021
          Resolved
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          Resolved

          Address: Jalandhar

          Dear HDFC Team,

          As per telephonic conversation with HDFC customer care, they told me he will give 11% interest on my personal loan but now I will calculate the same they given 21%.

          Kindly do the needful, please revise my EMI.

          Regards
          Deepak Negi
          Nov 5, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 02, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            R
            rajeshindojin
            from Hyderabad, Andhra Pradesh
            Sep 30, 2021
            Resolved
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            Resolved

            Dear Team,

            Could you please help me to get the NoC and CIBIL update. (Closure Letter)
            I am struggling to get updates.

            Card Number: [protected]
            Name : K Rajesh Babu

            I have settled the account last year and paid the total outstanding on 13th Sep 2021 (Please refer the attachment) but till now I didn't receive any NoC or CIBIL update.
            Could you please help me with the update.

            I went to Mysore branch and submitted the closure letter as well on 13th Sep 2021 but still no update on this.

            I tried reaching to the number[protected] provided since 10 days but it never gets connected to customer executive.
            it says: All our customer executives are busy with another call, please wait as we transfer your call.
            and exactly after 5 minutes the call gets disconnected.
            Oct 5, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Sep 30, 2021
            Updated by rajeshindojin
            I have sent mail to customer care no may times (more than 100 times) but no response.
            Verified Support
            Sep 30, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We observe that we have already responded to your mail id on September 30, 2021. For further clarification, we request you to revert to us to the mentioned email to enable us to review further. The reference number for this interaction is[protected].

            -Zubin
            HDFC Bank Customer Assistance.
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              N
              nareshak
              from Chennai, Tamil Nadu
              Sep 30, 2021
              Resolved
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              Resolved

              HDFC Fastag recharge not reflecting in my account

              I'm Naresh and I hold Fast tag with HDFC for my vehicle TN 10 AQ 1624. I've recharged the fast tag using Internet banking for Rs 1500 and including transaction fee and tax it came Rs 1514.16 (Wallet ID : [protected]) on 29-Sep-2021 around 9:30 pm. Money got debited from my account but transaction came up with error "Your session has expired" even though my session was still active even after that error. Contacted support immediately and...
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              O
              Om99518037
              Sep 30, 2021
              Resolved
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              Resolved

              Complaint against branch manager

              Hi All,

              Myself Manager HDFC bank, kalkaji Nehru enclave branch, south delhi.

              The branch manager is not allowing me to enter branch and work.

              Kindly take necessary action against the branch manager.

              R20864
              M. No. [protected]
              Branch code - 0271
              Kalkaji Nehru enclave branch
              South Delhi....
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              Om99518037
              Sep 30, 2021
              Resolved
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              Resolved

              My complaints are deleted by HDFC Bank.
              Nov 4, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 30, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

              -Anay
              HDFC Bank Customer Assistance
              'HBL=[protected]'

              Above is the reference number. Please resolve ASAP.
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                S
                Sabarish Balaji
                Sep 30, 2021
                Resolved
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                Resolved

                HDFC Life 23397351

                Address: Ground Floor, No.G-A, Sridev Complex, NO 65, CIT Nagar First main road, Chennai - 600035. SEND US A MESSAGE We will get back to you at the earliest.

                Hi, The above is my policy number which was taken in Jan 2021.

                I was sold this by the sales team - Dinesh who claimed to be from HDFC bank and I later realized is from (Vizza Insurance Broking services)

                The problem is that I was told if I hold a HDFC credit card, the policy will be converted into no cost EMIs, however after the conversion I spoke to the person to confirm how will I be charged? and if charged...
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                F
                Fouziya Banu
                Sep 30, 2021
                Resolved
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                Resolved

                My Salary Account is debited with 1200. This is the third time I am facing this Issue. Since it's a Salary Account I don't want further charges and please resolve my issue.
                I just missed one EMI and paying my dues on time or in advance
                Nov 5, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 01, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                -Anay
                HDFC Bank Customer Assistance
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                  I
                  iblina
                  from Kolkata, West Bengal
                  Sep 30, 2021
                  Resolved
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                  Resolved

                  Address: Guwahati

                  I applied for a job the on 28th September, 2021. The consultant (who is claimed to be from the website Shine.com. Excecutive name: Mr. Raghav Malhotra, Phone number: +[protected], HDFC Bank) called me on 29th September that my resume got selected for the job. I was asked to give an aptitude test for the first round and telephonic interview, I cleared both the level and they told me that I got the job. But before that they asked to pay 1100/- as registration fee, and 4200/- for training charges, which they said is refundable. I received my training letter which was password password protected. And i got told to pay another 9000/- for medical checkup which is required before joining the job, for which I denied and said I don’t want the job and I want my refund of Rs.5300 which I paid earlier including the registration and training fee. I called them for the refund but they’re not responding my calls now. Hope you’ll help me out in this matter.
                  Their account no: [protected]
                  IFSC CODE: HDFC0009075
                  Their email ID: hr.[protected]@yahoo.com
                  Nov 5, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 30, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants/candidates and does not collect any fee/registration/recruitment charges, etc for referring and placing applicants/candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee/charges/payment to them.

                  -Anay
                  HDFC Bank Customer Assistance
                  Verified Support
                  Oct 04, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We would like to inform you that, the referred UPI transaction has been successfully processed at Bank's end.

                  However, due to technical reasons, it may take 2-3 working days for the payment settlement in your Beneficiary / Merchant Account or refund back to your account.

                  In case of no refund or Beneficiary / Merchant acceptance on payment within 3 working days, request to share beneficiary's latest bank account statement (statement with bank logo & account number) or Merchant confirmation stating non-receipt of the fund to assist you further.
                  -Zubin
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                    S
                    SharmaShab
                    Sep 29, 2021
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                    Hello,

                    I have to reset my net-banking pin. There are 2 options :

                    1) registered number + debit card — I can't use this because I don't have debit card currently.

                    2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, I don't know why is it happening. I have tried multiple times.

                    Thanks & Regards,
                    Rishi Sharma,
                    Mob No. [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 02, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We request you to confirm the date when you have tried to check and assist you further.

                    -Zubin
                    HDFC Bank Customer Assistance
                    Oct 03, 2021
                    Updated by SharmaShab
                    Hello,

                    I am trying this since past month. Even I tried today[protected] also.

                    Thanks & Regards,
                    Rishi Sharma,
                    Mob No. [protected]

                    Hello,

                    I am trying this since one month, Even today[protected] also I tried.
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                      B
                      Bhargavi Padavala
                      Sep 29, 2021
                      Resolved
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                      Resolved

                      I have hdfc salary account and get personal loan from hdfc bank i paid every month emi 6700 but once i couldn't maintain balance in account and that time i was charged with overdue charge which is around 500. Now, after two months they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges
                      Nov 5, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 02, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Our sincere apologies for the inconvenience caused to you. Request you to write to us at https://bit.ly/3diUg0W mentioning the loan application & reference number TT[protected] to enable us to check and assist further.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        N
                        Nadwi Kalim
                        Sep 29, 2021
                        Resolved
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                        Resolved

                        Address: Raxaul

                        I had opened a savings account in HDFC in 2020, but due to the lockdown I did not receive the welcome kit as I was stuck in some other place. I have requested them to unhold account, and my KYC was done; But still it is not done yet.
                        Nov 4, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 30, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          M
                          Madheshwaran D
                          from Perambalur, Tamil Nadu
                          Sep 29, 2021
                          Resolved
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                          Resolved

                          I made a wrong payment to one HDFC account.Actually i made a transaction for paying my college fees.But it send into wrong account.kindly get me a refund.
                          Nov 2, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 30, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            R
                            rajmaths
                            from Allahabad, Uttar Pradesh
                            Sep 29, 2021
                            Resolved
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                            Resolved

                            My name is Raj Kumar. I applied for a personal loan
                            from HDFC bank. They rejected my file by stating that as per my
                            CIBIL report. KCC Loan show in CIBIL Report but I never took KCC Loan. Also I have no any outstanding loan amount.
                            Kindly investigate the case so that matter can be clarified
                            Nov 5, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 30, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              O
                              Om99518037
                              Sep 29, 2021
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                              I am manager at HDFC bank and was appointed by offer letter dated 09th January 2020 and as per communication joined the duty dated 09th March 2020 .

                              Because of leaves during COVID show Cause notice 30 Aug 21 was sent through E mail by Mr. Dhiraj Bhargav, Cluster Head (Retail Branch Banking), dated threatening further necessary action, without prejudice, which was well responded .

                              THereafter, a memorandum was sent through Email on 03 sept 21 by Cluster head Mr. Dhiraj Bhargav (Retail Branch Banking), informing regarding "action as per the conduct regulation of bank and also mentioned that authority would be justified in initiating appropriate action disciplinary action against me, for act of misconduct including disengagement of service from bank without prejudice which was instantly responded ".

                              On receipt of such memorandum, I was shocked to the extent that became unconscious in the branch & fell down on the floor, after which he was taken to emergency ward of Triton Hospital and treated subsequently.

                              Thereafter, I was working continuously and all of sudden received a mail from Branch Manager Himanshu chaudhary of termination letter dated 08 Sept 21, on the letter head of HDFC Bank Ltd., CC-31 Kalkaji, NEW Delhi purported to be signed by Circle head. No Hr has signed the letter.

                              That without following disciplinary procedures and victimized due to Personal grudge( the same has been informed through numerous mails to all Higher authorities for urgent redressal) as annoyed with escalation of the grievances to higher authorities for redressal the Branch Manager Mr. Himanshu Chaudhary, Cluster Head Mr. Dhiraj Bhargav (Retail Branch Banking), Circle head

                              Please help as BM is not allowing me to enter branch and work. No HR is replying although the issue is in there knowledge.

                              BM is trying to finish my career and my salary has been stopped. Please take some action ASAP.

                              Regards
                              R singh
                              Manager
                              Hdfc bank
                              Kalkaji nehru enclave branch 0271
                              Delhi.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                O
                                Om99518037
                                Sep 29, 2021
                                Resolved
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                                Resolved

                                I am Manager at HDFC Bank and was appointed by offer letter dated 09th January 2020 and as per communication joined the duty dated 09th March 2020 .

                                Because of leaves during COVID show Cause notice 30 Aug 21 was sent through E mail by Mr. Dhiraj Bhargav, Cluster Head (Retail Branch Banking), dated threatening further necessary action, without prejudice, which was well responded .

                                THereafter, a memorandum was sent through Email on 03 sept 21 by Cluster head Mr. Dhiraj Bhargav (Retail Branch Banking), informing regarding "action as per the conduct regulation of bank and also mentioned that authority would be justified in initiating appropriate action disciplinary action against me, for act of misconduct including disengagement of service from bank without prejudice which was instantly responded ".

                                On receipt of such memorandum, I was shocked to the extent that became unconscious in the branch & fell down on the floor, after which he was taken to emergency ward of Triton Hospital and treated subsequently.

                                Thereafter, I was working continuously and all of sudden received a mail from Branch Manager Himanshu chaudhary of termination letter dated 08 Sept 21, on the letter head of HDFC Bank Ltd., CC-31 Kalkaji, NEW Delhi purported to be signed by Circle head. No Hr has signed the letter.

                                That without following disciplinary procedures and victimized due to Personal grudge( the same has been informed through numerous mails to all Higher authorities for urgent redressal) as annoyed with escalation of the grievances to higher authorities for redressal the Branch Manager Mr. Himanshu Chaudhary, Cluster Head Mr. Dhiraj Bhargav (Retail Branch Banking), Circle head

                                Please help as BM is not allowing me to enter branch and work. No HR is replying although the issue is in there knowledge.

                                BM is trying to finish my career and my salary has been stopped. Please take some action ASAP.

                                Regards
                                R singh
                                Manager
                                Hdfc bank
                                Kalkaji nehru enclave branch 0271
                                Delhi.
                                Nov 5, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 01, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  M
                                  mahendranrvm
                                  Sep 29, 2021
                                  Resolved
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                                  Resolved

                                  Hi,

                                  I got HDFC Credit Card on 2012 and was using the card without any issue for 2 years and due to my job and financial issue I couldn't make the payment on time for some months and from collection department they contacted by March 2016 and informed my due was around Rs 44, 375 and they itself told we can go for settlement with payment of Rs 23, 100 in 2 installments and unaware of the cibil effects and future transactions I agreed for the settlement and paid the Settlement amount in 2 installments and got cleared of the HDFC payment.

                                  After that by June 2016 I opened HDFC Salary Account and was maintaining a good relationship with HDFC bank even I got couple of personal loan with them and was paying on time with no cheque/emi bounce.

                                  To keep all my transactions and billing in one umbrella I applied for HDFC credit card again stating my salary account relationship but it's not getting approved.

                                  Now I contacted the Debt Department of HDFC Credit Card and paid the balance waiver amount of Rs 21, 275 recently so my card can be out of Settlement done status and closed completely but even though my application was not getting approved.

                                  My cibil score was maintaining good above 780.
                                  Nov 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 30, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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