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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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18420
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HDFC Bank reviews & complaints page 203

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P
pbmatsc
from Mumbai, Maharashtra
Sep 21, 2021
Resolved
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Resolved

I got the following email alert about Manual Debit Alert for fastag even though I did not travel anywhere

Dear Customer,
Your FasTag A/c has been Debited for Rs.112 for Adjustment entry on 9/21/2021 9:05:33 PM.Balance amount in the A/c is Rs... - HDFC Bank Ltd.
Warm regards,
HDFC Bank

I believe this is either erroneous or some mischief and I am not sure how manual debit can happen ? This should be addressed and the money debited must be returned.
Oct 27, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2021
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance
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    R
    ritboss4k
    Sep 21, 2021
    Resolved
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    Resolved

    How did they debited my account RS400 for debit card which I never requested for one nor got delivered. I opened my account last weekVery BAD Experience. Never going to use that bank again in my whole life. Cheater Bank. As you can see in photo i added 500 Rs on 31 august after that i only used 102 Rs. On 15 august they took my remaining money. Other bank gives free debit card but this bank charging me 600+ Rs. For sometime i forget that charges are for debit card but tell me when i requested this? when ??? and they should mentioned the charges on their websites. This type of Fraud behavior should not be tolerated.
    Oct 23, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 22, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

    -Anay
    HDFC Bank Customer Assistance
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      V
      vikramgodara
      from Hisar, Haryana
      Sep 21, 2021
      Resolved
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      Resolved

      Address: Vpo mahalsara tehs. Mandi adampur, Diss. Hisar, Haryana

      Si fall debit what is this
      Oct 24, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Sep 21, 2021
      Updated by vikramgodara
      What is si fall
      Verified Support
      Sep 22, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      Verified Support
      Sep 23, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

      -Anay
      HDFC Bank Customer Assistance
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        S
        skafil82
        Sep 21, 2021
        Resolved
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        Resolved

        Address: BAJAJ FINANCE LTD
        Website: SMS

        Sarwar kafil
        mobile no. [protected]
        bokaro steel city (827012)
        i have received the following sms from bank
        dear customer mandate ref no. Hdfc (protected) issued to bajaj finance limited with value rs 354600.00 and frequency adho is received today for processing

        i have not given any mandate please resolve the issue screen shot of the sms is attached here with and my hdfc account is closed to parmannet help me plz
        Nov 12, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 23, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

        -Anay
        HDFC Bank Customer Assistance
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          A
          Arif1296
          Sep 21, 2021
          Resolved
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          Resolved

          Address: 9c,6th Cross,NMK colony,TVS Tolgate.

          I paid emi of amount 2000 with transaction ref IB BILLPAY DR HDF 110-[protected] and the amount was deducted from my account yesterday but today I received a emi statement will no dues paid for the month and request to pay before 5-oct again.There was no proper response from hdfc bank.Please return the amount or consider as a payment for my emi.
          Oct 23, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 21, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          Thank you Sir Problem solved
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            P
            prince79382
            Sep 21, 2021
            Resolved
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            Resolved

            Had purchased an iphone 11 amounting Rs 56600(paid online) on 7th of june from reliance digital using my hdfc credit card ending with 4044 and registered number is [protected] and as promised, the cashback would have been credited in 90 to 120 days but havent recieved the cashback yet. They just are providing fasle assurance with different reasons in different mails
            Sep 24, 2021
            Complaint marked as Resolved 
            Recieved the cashback on 24th September. Thank you 👍
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 22, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We understand that the transaction date is June 7th. we wish to confirm that cashback will be posted for all eligible customers post 90 days from the end of the transaction month. Hence, kindly wait till the end of September and raise your concern post 1st week of October if the cashback is not posted.

            -Zubin
            HDFC Bank Customer Assistance
            Verified Support
            Sep 23, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by September 27, 2021. Request your co-operation and patience in the interim.

            -Anay
            HDFC Bank Customer Assistance.
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              U
              Umang Dahiya
              from New Delhi, Delhi
              Sep 21, 2021
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              I have a Savings account with hdfc bank. Due to some emergency i had to use all of the funds and the sip amount got debited and credited back .However when the amount was debited from my account i didn't have sufficient balance as I have 6 SIP's and the funds were less than 800rs. and later I was charged "ach debit return charges of Rs.649.00 and 79.61is deducted from my account" and now my balance is showing -2980 rs on 21/09/2021.

              Also I was never informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalize so harshly for not having balance.

              Hdcf bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

              I'll close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

              Please please help me resolve this and return my money.
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 21, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Sep 28, 2021
              Updated by Umang Dahiya
              Please share the reference number TT as i cannot see it. It says ( protected)
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                A
                Annie Cyria D
                Sep 20, 2021
                Resolved
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                Resolved

                Without prior notice, hdfc bank has debited a sum of Rs.531 stating it as .ACH debit return charges. Without giving time to acknowledge or without prior notice, how can you deduct money from your customer's bank account ? This is really disappointing. Please give me a proper response for this action of yours.
                Oct 26, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 21, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  Aditi Nehete
                  Sep 20, 2021
                  Resolved
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                  Resolved

                  It has been 20 days, I am not able to do any transactions from my account. Whenever I am trying to do any NEFT or IMPS transfer they are showing me this error " low severity memo on debit account". On 6th of September i visited the nearby branch in Chembur they told me that as the address verification is not done, hence the account is locked. Today it is 20the september and still my account is locked. I called the respective person 10 times and he said that the account will be unlocked soon but not yet i am not able to do any transactions.
                  Oct 24, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Sep 21, 2021
                  Updated by Aditi Nehete
                  Is there any update... i need to pay the bills, rent everything. Is the hdfc services so slow
                  Verified Support
                  Sep 21, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                  -Anay
                  HDFC Bank Customer Assistance
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                    N
                    Noor0221
                    from Rajahmundry, Andhra Pradesh
                    Sep 20, 2021
                    Resolved
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                    Resolved

                    Address: Rajahmundry

                    I have been not using my HDFC Bank Salary Account due to negative balance. I'm not paying EMI's of other bank that has been linked to deduct from HDFC due to my financial issues. Currently I have negative balance of nearly Rs. 25000/- . Please help me solve this.
                    Oct 24, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 21, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                    -Anay
                    HDFC Bank Customer Assistance
                    Please solve this as soon as possible. So that I can use this account as my salary account again.
                    please look into this
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                      S
                      Sasidhar Thiruveedula
                      Sep 20, 2021
                      Resolved
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                      Resolved

                      Yesterday, 20 sep 2021, rs 118 had deducted from my hdfc account. When i checked the deduction the detail is showing there as "3rd party cash txn inc gst". I am not aware about this deduction? Why the account has been deducted on such an amount without informing to the customer? It is really unsafe to keep funds in account.
                      Oct 28, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 23, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before September 28, 2021.

                      -Anay
                      HDFC Bank Customer Assistance
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                        A
                        Apoorva barkul
                        from Ahmedabad, Gujarat
                        Sep 20, 2021
                        Resolved
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                        Resolved

                        Address: Astral Tower, opp. Reliance General Insr Bldg, Mithakhali, Navrangpura, Ahmedabad, Gujarat 380009
                        Website: v1.hdfcbank.com/branch-atm-locator/hdfc-bank-navrangpura-banks-navrangpura-ahmedabad-6906/Home?utm_source=locator&utm_medium=googleplaces

                        I got msg from hdfc bank that I got refund from www.lifestyle but account not reflect to my account . It has been more than 48 hours.
                        Oct 28, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 21, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience you may have faced. We have checked our records and confirm that the said amount has been reversed in your account XXXX9723 on September 20, 2021. We request you to kindly check and confirm the reversal of the said transaction.

                        -Anay
                        HDFC Bank Customer Assistance
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                          R
                          rautdeepak55
                          Sep 20, 2021
                          Resolved
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                          Resolved

                          Address: hdfc bank khalumbre

                          1: reversal and reschedule my car loan emi as which i had missed in covid and reset my foreclosure charges back to normal .
                          Loan 1 : account number 64508717 account number 7928316 tenure increased and i am ready to pay but bank official are not allowing me to do so serious action should be taken
                          2: Processing fees reversal pending from long time as per commitment
                          [protected] Amount : 5900 Rs
                          [protected] Amount : 4425 Rs
                          above processing fees was committed by bank official but not yet received
                          3: Relation ship manager is working as per his responsibility
                          Oct 28, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 21, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience you may have faced. We understand that you have also raised your concerns at Grievance Redressal vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before September 24, 2021, with an update.

                          Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            L
                            Lakshay Pandit
                            Sep 20, 2021
                            Resolved
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                            Resolved

                            Hello sir, I opened a salary account 15 days ago, it is activated, I am able to transact money, KYC status is also Y.
                            But I didn't get any welcome kit yet.
                            Account number:[protected]
                            Cust id:[protected]
                            Branch:- Sector 21, Gurgaon
                            Oct 24, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 21, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have.
                            We have shared your comment with the concerned team and our officials will get in touch with you by 23.09.2021. We request your patience in the interim.

                            -Anay
                            HDFC Bank Customer Assistance
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                              H
                              Himanshu_Jain
                              from Hyderabad, Andhra Pradesh
                              Sep 19, 2021
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                              Credit card application pending 21I[protected]S3 name is himanshu jain contact number [protected] pending and showing status is in process from 15 days kindly look the matter .
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                Sep 19, 2021
                                Resolved
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                                Resolved

                                Address: Mumbai

                                I have been duped by a man calling himself Vikram Chauhan, having mobile number - [protected], who has taken Rs 3 lakhs from me towards foreclosure of my 10 years insurance policy. Also he has demanded an extra amount of Rs 1.6 lakh. I have already paid him Rs 3 lakh in good and blind faith. Please take the necessary action against this fraudster.
                                Oct 21, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 19, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  G
                                  Geet Bhatia
                                  Sep 19, 2021
                                  Resolved
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                                  Resolved

                                  I have loaded 659 rs to my payzapp wallet and money is debited from my credit card and not added to my payzapp wallet and in recent transactions its does not show any things kindly make it solve.

                                  I am very disspointed with this app.

                                  Payzapp No-[[protected]]
                                  Nov 3, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 20, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret this. Please provide your registered details and issue details by going to this link http://bit.ly/2aJ9wGW. Do mention ref ID PZ[protected] in the comment box for us to investigate and revert to you on your registered email ID with a resolution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    A
                                    Akash Manna
                                    Sep 19, 2021
                                    Resolved
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                                    Resolved

                                    E-Mandate Cancellation

                                    Hi I got a message that ACH Debit mandate registered for Rs. 60000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX43365 for Razorpay software pvt ltd with UMRN No.HDFC7010109*********.

                                    Please cancel this transaction immediately. I didn't Authorize this transaction....
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                                    R
                                    Rah1987
                                    from SURAT, Gujarat
                                    Sep 19, 2021
                                    Resolved
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                                    Resolved

                                    Low severity memo present

                                    My account with customer ID: 70832981 has been blocked for any debit transaction indicating a low severity memo present. I have not been given any intimation by email/postal/sms of any sort about the problem beforehand and HDFC bank simply just froze my account for any debit transactions as well as account statement generation. This is unacceptable as I am unable to spend my money when in need. I have visited the home branch. As per them...
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                                    S
                                    Solomon Raju.T
                                    Sep 19, 2021
                                    Resolved
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                                    Resolved

                                    Address: kompally,ghandimaisamma mandal,malkaggiry distc

                                    I'm Salaman Raju.T

                                    A/C no is 096810***85233
                                    Narsapur Branch IFSC IS 0009086
                                    My account as a salary account why to maintain a minimum balance and release my GEFU holding funds immediately.

                                    Regards
                                    Slman Raju.T
                                    [protected]
                                    Oct 24, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 21, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by September 24, 2021. Request your co-operation and patience in the interim.

                                    -Anay
                                    HDFC Bank Customer Assistance
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