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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 203

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A
Annie Cyria D
Sep 20, 2021
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Without prior notice, hdfc bank has debited a sum of Rs.531 stating it as .ACH debit return charges. Without giving time to acknowledge or without prior notice, how can you deduct money from your customer's bank account ? This is really disappointing. Please give me a proper response for this action of yours.
Oct 26, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    A
    Aditi Nehete
    Sep 20, 2021
    Resolved
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    Resolved

    It has been 20 days, I am not able to do any transactions from my account. Whenever I am trying to do any NEFT or IMPS transfer they are showing me this error " low severity memo on debit account". On 6th of September i visited the nearby branch in Chembur they told me that as the address verification is not done, hence the account is locked. Today it is 20the september and still my account is locked. I called the respective person 10 times and he said that the account will be unlocked soon but not yet i am not able to do any transactions.
    Oct 24, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Sep 21, 2021
    Updated by Aditi Nehete
    Is there any update... i need to pay the bills, rent everything. Is the hdfc services so slow
    Verified Support
    Sep 21, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

    -Anay
    HDFC Bank Customer Assistance
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      N
      Noor0221
      from Rajahmundry, Andhra Pradesh
      Sep 20, 2021
      Resolved
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      Resolved

      Address: Rajahmundry

      I have been not using my HDFC Bank Salary Account due to negative balance. I'm not paying EMI's of other bank that has been linked to deduct from HDFC due to my financial issues. Currently I have negative balance of nearly Rs. 25000/- . Please help me solve this.
      Oct 24, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 21, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

      -Anay
      HDFC Bank Customer Assistance
      Please solve this as soon as possible. So that I can use this account as my salary account again.
      please look into this
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        S
        Sasidhar Thiruveedula
        Sep 20, 2021
        Resolved
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        Resolved

        Yesterday, 20 sep 2021, rs 118 had deducted from my hdfc account. When i checked the deduction the detail is showing there as "3rd party cash txn inc gst". I am not aware about this deduction? Why the account has been deducted on such an amount without informing to the customer? It is really unsafe to keep funds in account.
        Oct 28, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 23, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before September 28, 2021.

        -Anay
        HDFC Bank Customer Assistance
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          A
          Apoorva barkul
          from Ahmedabad, Gujarat
          Sep 20, 2021
          Resolved
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          Resolved

          Address: Astral Tower, opp. Reliance General Insr Bldg, Mithakhali, Navrangpura, Ahmedabad, Gujarat 380009
          Website: v1.hdfcbank.com/branch-atm-locator/hdfc-bank-navrangpura-banks-navrangpura-ahmedabad-6906/Home?utm_source=locator&utm_medium=googleplaces

          I got msg from hdfc bank that I got refund from www.lifestyle but account not reflect to my account . It has been more than 48 hours.
          Oct 28, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 21, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience you may have faced. We have checked our records and confirm that the said amount has been reversed in your account XXXX9723 on September 20, 2021. We request you to kindly check and confirm the reversal of the said transaction.

          -Anay
          HDFC Bank Customer Assistance
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            R
            rautdeepak55
            Sep 20, 2021
            Resolved
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            Resolved

            Address: hdfc bank khalumbre

            1: reversal and reschedule my car loan emi as which i had missed in covid and reset my foreclosure charges back to normal .
            Loan 1 : account number 64508717 account number 7928316 tenure increased and i am ready to pay but bank official are not allowing me to do so serious action should be taken
            2: Processing fees reversal pending from long time as per commitment
            [protected] Amount : 5900 Rs
            [protected] Amount : 4425 Rs
            above processing fees was committed by bank official but not yet received
            3: Relation ship manager is working as per his responsibility
            Oct 28, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 21, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience you may have faced. We understand that you have also raised your concerns at Grievance Redressal vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before September 24, 2021, with an update.

            Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

            -Zubin
            HDFC Bank Customer Assistance
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              L
              Lakshay Pandit
              Sep 20, 2021
              Resolved
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              Resolved

              Hello sir, I opened a salary account 15 days ago, it is activated, I am able to transact money, KYC status is also Y.
              But I didn't get any welcome kit yet.
              Account number:[protected]
              Cust id:[protected]
              Branch:- Sector 21, Gurgaon
              Oct 24, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 21, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have.
              We have shared your comment with the concerned team and our officials will get in touch with you by 23.09.2021. We request your patience in the interim.

              -Anay
              HDFC Bank Customer Assistance
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                H
                Himanshu_Jain
                from Hyderabad, Andhra Pradesh
                Sep 19, 2021
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                Credit card application pending 21I[protected]S3 name is himanshu jain contact number [protected] pending and showing status is in process from 15 days kindly look the matter .
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  Sep 19, 2021
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                  Address: Mumbai

                  I have been duped by a man calling himself Vikram Chauhan, having mobile number - [protected], who has taken Rs 3 lakhs from me towards foreclosure of my 10 years insurance policy. Also he has demanded an extra amount of Rs 1.6 lakh. I have already paid him Rs 3 lakh in good and blind faith. Please take the necessary action against this fraudster.
                  Oct 21, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 19, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    G
                    Geet Bhatia
                    Sep 19, 2021
                    Resolved
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                    Resolved

                    I have loaded 659 rs to my payzapp wallet and money is debited from my credit card and not added to my payzapp wallet and in recent transactions its does not show any things kindly make it solve.

                    I am very disspointed with this app.

                    Payzapp No-[[protected]]
                    Nov 3, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 20, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret this. Please provide your registered details and issue details by going to this link http://bit.ly/2aJ9wGW. Do mention ref ID PZ[protected] in the comment box for us to investigate and revert to you on your registered email ID with a resolution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      A
                      Akash Manna
                      Sep 19, 2021
                      Resolved
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                      Resolved

                      E-Mandate Cancellation

                      Hi I got a message that ACH Debit mandate registered for Rs. 60000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX43365 for Razorpay software pvt ltd with UMRN No.HDFC7010109*********.

                      Please cancel this transaction immediately. I didn't Authorize this transaction....
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                      R
                      Rah1987
                      from SURAT, Gujarat
                      Sep 19, 2021
                      Resolved
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                      Resolved

                      Low severity memo present

                      My account with customer ID: 70832981 has been blocked for any debit transaction indicating a low severity memo present. I have not been given any intimation by email/postal/sms of any sort about the problem beforehand and HDFC bank simply just froze my account for any debit transactions as well as account statement generation. This is unacceptable as I am unable to spend my money when in need. I have visited the home branch. As per them...
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                      S
                      Solomon Raju.T
                      Sep 19, 2021
                      Resolved
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                      Resolved

                      Address: kompally,ghandimaisamma mandal,malkaggiry distc

                      I'm Salaman Raju.T

                      A/C no is 096810***85233
                      Narsapur Branch IFSC IS 0009086
                      My account as a salary account why to maintain a minimum balance and release my GEFU holding funds immediately.

                      Regards
                      Slman Raju.T
                      [protected]
                      Oct 24, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 21, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by September 24, 2021. Request your co-operation and patience in the interim.

                      -Anay
                      HDFC Bank Customer Assistance
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                        A
                        Adv. Pathik Bhasin
                        Sep 19, 2021
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                        Address: Ambala cantt haryana

                        SIR,
                        I m registered HDFC bank account holder having account in HDFC bank, Ambala cantt( sadar branch) registered mobile- [protected], PATHIK BHASIN
                        Mr Nishant Rastogi, # [protected] employee from Credit Card sales, Visited my office a month ago to issue/ execute Credit Card formalities.
                        There he made several false commitments while signing the documents and issued me a credit Card.
                        After a span of time 3-4 weeks i messaged him to update me regarding CC not delivered, he gave No response to my whats app messages.
                        i messaged him again for the same.
                        what attitude he shows me that you have problem in your address and thats my CC is on hold.
                        is that customer duty to follow up his credit card or is it a duty of sales team to ask me for my address proof is its not proper?
                        later he is showing me attitude writing that
                        " you check your mail first"
                        is that kind of reply your team responds to their customers & or this kind of behaviour your employees shows to customer after sales service.
                        At first stage he writes Application is on hold.
                        when i said cancel my application.
                        HE SAYS ITS ALREADY CANCELLED.

                        soo lenient behaviour towards customer and profession that HDFC bank ONLY knows.
                        latter i have to block him on whats app .
                        To take proper feedback and to know the exact issue i called him,
                        NOW THE SITUATION GOT WORSE,
                        reason being he started using foul language on call,
                        what he states,
                        that" tu hogga apne ghar ka vakil, hamari dikaat nahi hai credit card issue nahi hua" hawa mien naa udd zayada, jo karna hai karle.
                        " hamara sales ka target poora ho gaya"
                        cc chahiye toh dubara apply kardo.

                        THIS IS THE LANGUAGE YOUR SALES TEAM USE.
                        hats off to the employees.
                        For evidence regarding messages and call details, i m attaching below screen shorts for your kind reference.

                        please take necessary action asap as this behaviour is not acceptable at all.

                        my communication Contact- [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          B
                          Basasist
                          from Delhi, Delhi
                          Sep 19, 2021
                          Resolved
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                          Resolved

                          Fraud Branch manager

                          Dear Management,

                          Your staff name called Tushar Nigam who is handelling Old airport Road Branch, Bangalore.He is a utter nonesene person and who doesnt have any selfrespect in front of customers. When being a privileged customer of HDFC bank applied for mortgage loan and asking better rate of interest . He himself is asking BRIBE for giving better rate of interest.And ofcourse was asking life insurance business as well.How...
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                          orissamanoj
                          Sep 18, 2021
                          Resolved
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                          Resolved

                          Address: BOUDH ODISHA INDIA

                          60000 INR deducted from my HDFC NRO account as ACH Debit Return Charges. hdfc bank each time 590 rs debit 110 time narration ach auto debit return charges why are you debit this charge my emi bounce but rbi guidance 3 month relif covid 19 and this really rubbish bank my situation very low till time and am not pay ach debit return charges without any action pls I request to refund this amount.
                          Oct 25, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 19, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            C
                            college physio friends
                            Sep 18, 2021
                            Resolved
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                            Resolved

                            Address: Hdfc bank pvt ltd

                            Fraud of 50000happened to my credit card account on 7/92021.
                            I have complained on registered toll free number within 15 mins of fraud happened.i also filled and mailed dispute form on same day as per HDFC credit card guidelines.i also got confirmation about refund of deductated amount on or before 14/09/2021 from hdfc credit card services. Than suddenly they turned back on 14/09/2021and asked me to give clearification weather the transaction was initiated from my side. I refuse there statement and i mailed again in details about how the fraud happened and transaction was not done from my side as well i never shared any credit card details or OTP password to anyone. I also fille FIRST INVESTIGATION REPORT AT PATAN A DIVISION YESTERDAY.
                            As per my best knowledge as per RBI guidelines if we fill complaint about the any transaction fraud within 3 working days, bank has to refund money in full amount without any dispute so please do needful
                            Oct 25, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 19, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              A
                              abdul_mukhtadir
                              from Aurangabad, Maharashtra
                              Sep 18, 2021
                              Resolved
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                              Resolved

                              Hi,
                              my name is Mohd Abdul Mukhtadir, i was your banks user.Recently i have closed my account, my account no was [protected]. I have done a payment from this account's debit card ending 4776. The account on which i had done the payment had sent me the refund on the same account through which i had initiated the payment, i even got message from your firm that, that money is credited in my account after i closed it.
                              My branch is not helping at all, and the account which refunded the amount showed it got debited from there side. please contact me as soon as possible
                              Oct 25, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 21, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have.
                              We confirm that the account is in closed status. Request you to contact the bank from which the funds have been transferred.

                              -Anay
                              HDFC Bank Customer Assistance.
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                                B
                                Buddhadev Mondal
                                Sep 18, 2021
                                Resolved
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                                Resolved

                                Address: Paschim Medinipur

                                Refund my money
                                Nov 1, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 19, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  chandu123jay
                                  from Nagpur, Maharashtra
                                  Sep 18, 2021
                                  Resolved
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                                  Resolved

                                  I need loan amount of Rs.25Lacs but recd only 15lacs against close my old loan but your executive doing cheating with me l, DD disbursement of my old home loan account of near
                                  344353 lacs another PL of 671103 in my hand got only Rs. 206697. BAJAJ Denied to take the DD of above said amount. So I want to return this DD to you and cancel above said amount loan.
                                  Oct 22, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Sep 18, 2021
                                  Updated by chandu123jay
                                  Please tail me where this DD sent to you for cancellation.
                                  Verified Support
                                  Sep 21, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by September 24, 2021. Request your co-operation and patience in the interim.

                                  -Anay
                                  HDFC Bank Customer Assistance
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