Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
Resolved
18423
Unresolved
14539
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 203

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jas10
from Noida, Uttar Pradesh
Jan 15, 2022
Report
Copy

Address: vikaspuri

Hi,

I have an account in your bank. On 5th of Jan, i went to my home branch, and filled form for email as well as number change. It was a bit urgent. Varun ([protected]) who is working in HDFC, vikas puri came to my place to collect Adhar Card. Then on the same day he told me that he needs the back side of Adhar card for which he said that you give me the OTP of adhar card direct login, which according to me is illegal and i am gonna take action against him. On the very next day i went to my home branch, and made a complaint of Varun. There was one lady Ms. Shell ([protected]), and she said if you have any problem call me on this. She took a different id proof from me, and said that email update as well as phone number change would happen within 2 days. Shame on this kind of a staff who spoil the reputation of bank. I am calling her since 14th and she is not picking call. Still my application is lying in the bank.

Below mention is my detail

Name : Jasmine chawla
Account number:[protected]
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vijaypati
    from Hyderabad, Telangana
    Jan 15, 2022
    Report
    Copy

    Hello Sir,

    Two unauthorized loan accounts listed in my CIBIL report (Loan accounts realted to HDFC Bank) . Due to this I am unable to process home loan application. For this I have raised a dispute request in CIBIL and submitted relevant documents in HDFC Begumpet Branch (Hyderabad) in month of December.

    Still those loan accounts showing in my cibil report. I have sent couple of emails and escalated, they are not providing any complaint number, just sharing managers numbers those numbers also switchoff and not getting connected.

    In month of November I have applied HOme loan in HDFC bank. Unauthorized accounts listed in CIBIL also realted to HDFC.So, I need a confirmation from HDFC stating that those accounts not belong to me.

    Also they need to respond on my dispute request and correct teh things by communicating CIBIL.

    its an worst experince with HDFC, only they call for loan related things, they donot take care disputes and their mistakes.

    I want to file a case against HDFC bank incase my query not resolved.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ayaan25
      Jan 15, 2022
      Report
      Copy

      Address: Indore

      Hello, this is completely wrong he was deducted without telling what was the charge, this was my salary account, when it got converted into savings, no update was given and also this amount was deducted, a new policy came It was not even told that we have to keep balance, one thing and we did not have a job at that time because my health was going bad, so how do I maintain all this, it is completely wrong or my account balance has also been minus from above. Deducted 708rs then deducted the amount of 468rs or minus 947rs in account, for what are you deducting 2000rs, I want everything clear, it is not my fault, why should I pay 2000rs without meaning? Or whatever account you want clear whatever the policy is, mail it in advance so that we know
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Darshan L G
        from Bengaluru, Karnataka
        Jan 14, 2022
        Report
        Copy

        Address: No.6, Mahatma Gandhi Rd, Yellappa Garden, Yellappa Chetty Layout, Sivanchetti Gardens, Bengaluru, Karnataka 560001

        Dear sir,
        I had taken a loan from Centurion Bank for my two-wheeler Bajaj Kawasaki Boxer vehicle no. KA 05 EN 5766 model no.2003 and the loan is already
        completed. I have not received any information from the Bank regarding
        the collection of my original NOC. How can I get my NOC for re-registration of the vehicle, we need the NOC to proceed further.

        With Regards,
        Darshan L G
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          bhaskar Lava
          Jan 14, 2022
          Report
          Copy

          Address: Yousufguda

          Debit my balance earning my money Uber cab monthly balance maintenance jobless
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            maheem verma
            Jan 14, 2022
            Report
            Copy

            Address: FLat no-502 PTS Dwarka New Delhi 110075
            Website: www.billdesk.com/bankservices/UPIController?

            I had paid the my school fees too billdesk by bhim app from my id [protected]@upi to [protected]@hdfcbank. The transection was succes full but my school fees is not paid till now. Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. There is urgent need of money.
            HDFC Bank customer support has been notified about the posted complaint.
            Jan 14, 2022
            Updated by maheem verma
            I had paid the my school fees too billdesk by bhim app from my id [protected]@upi to [protected]@hdfcbank. The transection was succes full but my school fees is not paid till now. Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. There is urgent need of money.
            My bhim upi id is [protected]

            Hi my name is sunny.I had paid the my school fees too billdesk by bhim app from my id [protected]@upi to [protected]@hdfcbank. The transection was succes full but my school fees is not paid till now. Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. There is urgent need of money.so pls resove my problem urgently
            Helpful
            4 other people found this review helpful
            4 found this helpful
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              vilwadriraju
              from Mumbai, Maharashtra
              Jan 14, 2022
              Report
              Copy

              Address: Thane city

              I (a very senior citizen) wanted to open a Savings Bank account jointly with my wife (also a very senior citizen) and employed daughter.

              The bank’s website provides for opening for single operators only! For joint operations one has to approach a Branch. As I do not want to venture out in this pandemic situation, I thought I will talk to them to find out if they can find a way out. But their system provides for only customers and not otherwise, even a prospective customer like me!

              I got a contact number[protected] from their website which was always switched off!

              I think all these banks have provision for opening accounts online only if it is single operator. When will they rise to the needs of the hour?
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                SuVP
                from Mumbai, Maharashtra
                Jan 14, 2022
                Report
                Copy

                My name is Suresh Pandit. My email id is [protected]@gmail.com. I have applied for HDFC fastag online and made payment of 300 INR. The reference number of the application is HFR02018948. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update. Its been over 6 months now.

                There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended. The email id given is also bouncing back.

                I have been with hdfc for a long time now and this is unacceptable that they just take my money and forget about it.

                The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  from Kollam, Kerala
                  Jan 14, 2022
                  Report
                  Copy

                  I was trying to recharge my postpaid bill via payzapp so i added money from my credit card to payzapp wallet and i did recharge of my jio postpaid number. Balance got debited from payzapp wallet and recharge didn’t happen.
                  It’s been more than 3 months till now i haven’t received the refund.
                  I raised several complaints lot of mails and calls but no response yet.
                  Kindly help me with it.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Biobala
                    Jan 14, 2022
                    Report
                    Copy

                    Address: Bangalore

                    Withdrawal amount of 921.2dollar from olymp trade platform not yet credited in my HDFC bank account. Transaction RRN number[protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jan 17, 2022
                    Updated by Biobala
                    Please track the transaction using this RRN number[protected]

                    It's been more than 3weeks, amount is not credited yet, I have asked with the merchant olymp trade platform, they have given this RRN number and ask to check with your HDFC bank.

                    Please resolve the issue and make sure the amount to be credited soon.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      tarun jainji
                      from delhi, Delhi
                      Jan 13, 2022
                      Report
                      Copy

                      [protected] is the AWB no which is given by bank. where is my courier
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        ankush82
                        from Bengaluru, Karnataka
                        Jan 13, 2022
                        Report
                        Copy

                        Address: Bangalore

                        Hi Team,

                        I'm HDFC Bank Credit card Customer (Don't have SB Account), I'm using Credit Card almost from 5 years.

                        3 Years back, I tried to update mobile number and fill the form, drop down forms in HDFC Bank ATM, No updates and filled the form again after few days, still no update.

                        When checked with customer care, They said you signature is miss match(As I have done different signatures when I applied for credit card).

                        Since i had old number with me, I left it.

                        Now recently I have shifted to different address, and My card got expired, HDFC dispatched new card, Blue dart guy called and said since i moved to different address, he is sending back card to HDFC.

                        Now, I called Customer Service, they said i need to update the address, I asked them, already two times HDFC rejected to update my mobile number due to signature mismatch, If i send update address form again Signature mismatch will happen.

                        Customer Service guy said me to fill the form for Signature mismatch and drop down in HDFC ATM.

                        When i download, i could see signature mismatch form having two tab one with old signature and another with new signature.

                        I don't know, how can they ask for old signature, if i'm aware on old signature, i could have already put same signature to update my mobile number.

                        Now, I have filled KYC and put it in drop down box in HDFC bank.

                        Please let me know how can i get my card, I'm ready to close the HDFC Credit card, since service is illogical, i din't find any difficulties in changing address and mobile number in other banks, it was very smooth and secure.

                        Reaching customer Care person is one more Challenge, IVR options are pathetic.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Suresh.01
                          from Delhi, Delhi
                          Jan 13, 2022
                          Report
                          Copy

                          Address: C2/135, Yamuna Vihar, Delhi- 110053

                          I'm Suresh Kumar, I have applied for the Personal Loan in HDFC Bank and it is not approved. I checked with an executive who was my loan consultant saying that you have attached a fake payslip in 2020 with the HDFC credit card application but the fact is I was holding an HDFC Credit card with the limit of 46000 and I got it discontinued last year on my own volition. But currently, I'm having problems with the loan with all the banks because HDFC says you have submitted manipulated payslip. I request to you please clear my case from the hunter. I'm not a fraud and I can prove it. please review it to get it sorted out, it's about my career as I can't apply for the loan if you don't clear it from the fraud list. Requesting to you please please review and clear the case from the hunter list.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Arpan717
                            Jan 13, 2022
                            Report
                            Copy

                            Address: Siliguri

                            I have a salary account with hdfc bank at shivmandir branch, West Bengal. They opened demat account without my consent and its really concerning because I never authorized them to do so.

                            I will be taking this complain to the higher authorities.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rahul Goyal3232
                              from Noida, Uttar Pradesh
                              Jan 13, 2022
                              Report
                              Copy

                              My issue is -

                              On 24th Dec 2021 I swapped my HDFC Credit card on an Indian Oil petrol pump with the amount of Rs 2904/- and received the same amount text message from HDFC Bank at the same time once the transaction was done successfully.

                              Now when I login online in my credit card portal there I saw a transaction of amount Rs 3005.06/- and got shocked because it is with the description of Indian Oil where I get the fuel with the same date of 24th Dec 2021.

                              HOW THIS HAS HAPPENED?
                              WHY THE TRANSACTION AMOUNT IS SHOWING DIFFERENT?

                              So now in reality I paid Rs.2904/- for oil purchase and the same message received from the bank but in transaction history it shows Rs.3005.06/- --- which gives a difference of about Rs.101/-.
                              Now I got a 1% surcharge back of Rs29/- in the card itself from the bank.

                              So now a big question arises --

                              Why is there a Rs100/- difference in the transaction amount compared with actual and what is showing online?

                              Please understand this question and even if you are not able to get this then please call me and I can explain to you in Hindi / English language (whichever is suitable to you).

                              Waiting for your call...

                              Also attached the text message and transaction history screenshots for your reference.

                              Regards
                              Rahul Goyal
                              M: [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Jan 13, 2022
                              Updated by Rahul Goyal3232
                              And also I need my money back ASAP what you have deducted as an extra...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Nilesh Agarwalla
                                Jan 13, 2022
                                Report
                                Copy

                                I had applied for a credit card with all my details. I have been following up with my relationship manager, credit card team and have been getting false assurances about the application with no evidence to back anything up. Still I have no idea about its status and no one is taking accountability.

                                This is extremely unprofessional, irresponsible and downright pathetic!
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Geeta Phulara
                                  Jan 13, 2022
                                  Report
                                  Copy

                                  Address: rudrapur uttarakhand

                                  My salary account was created by my company. I left the company in march 2017. Due to this i dint maintained the minimum balance in my account even the balance left is also deducted as penalty for non maintenance of minimum balance. I am not working anywhere. I am not using credit card, debit card even then my account balance become -4422 last month i checked. How they can do this to non used account. How can they impose penalty. I am not working anywhere and there is no any source of income
                                  I can not pay this negative balance.
                                  I request to hdfc bank please refund the amount deducted or either close my bank account.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    bhaveshattarde
                                    from Thane, Maharashtra
                                    Jan 12, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I had purchased a LG TV from Reliance Digital Ulhasnagar on 10 Oct 2021.
                                    As per bill, I was to receive cashback after successful completion of 3 months of EMI which was completed on 5 Jan 2022 but yet it is not deposited in my HDFC account.
                                    Jan 14, 2022
                                    Complaint marked as Resolved 
                                    email id: [email protected] Phone no: 8390792572
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    I had purchased a Vivo Mobile using hdfc cashback offer on 19/05/2021
                                    The offer stated that within 90 days (almost 3 months) the cashback will be credited in the bank account but it's already 8months yet i have not received the cashback and hdfc helpline are not providing sufficient details
                                    Its a fraud!
                                    Hdfc bank is a scam...
                                    Please contact me .
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dadu1893
                                      from Pune, Maharashtra
                                      Jan 12, 2022
                                      Report
                                      Copy

                                      Address: Chennai
                                      Website: consumer complaints.in

                                      I have a consumer durable loan which is on auto pay..as I have restructured all my loans in the lockdown..n you can check on my cibil report too..still I am getting legal notice to pay 16000 + bounce charges even though I have restructured my account n all Consumer durable loans have been paid either through link provided by bank or to the bank employee..how can you make legal notice saying I am supposed to pay this amount..or else I will be charged with section 138 as my auto debit failed
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        SP Pradeep Panchal
                                        Jan 12, 2022
                                        Report
                                        Copy

                                        Address: Pune

                                        Card application decline with no reason provided
                                        To HDFC Bank Credit card manager,
                                        Pune Zone.

                                        I have got a call from HDFC bank for Credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number. then got 2 3 verification calls one my Mobile. and one person collect NAME/CONTACT NUMBER/ADDRESS details. I did that.

                                        Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
                                        This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

                                        I am highly disappointed with HDFC bank service and Customer care support.
                                        Pathetic pathetic.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit