HDFC Bank Complaints & Reviews

Hi
I was having a credit card with HDFC Bank, due to COVID Infection I was unable to pay my dues In the month of June, In Month of May my outstanding balance was about 18000, but after that, I stopped receiving bills and In August I got a call from KOTAK BANK stating that HDFC has sold out my Credit Card Portfolio? Now I owe about 39000 as an outstanding balance which is uncredible I tried to reach out to the HDFC collection team they said they dont have any information of my accounts they deleted entire history from my credit card account on netbanking as well as on their end. Now they did not even reply and after a while, they stopped receiving my calls. This is terrible? how can this be even possible?

HDFC Bank customer support has been notified about the posted complaint.

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I did not have given any ach debit mandate to idfc first bank for rs.40, 000.00/ month even though i have received message regarding the same with umrn no. Hdfc[protected].
I would like to resolve the issue and if any mandate is their kindly deregister the same.

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Oct 20, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you by 23/09/2021.

-Zubin
HDFC Bank Customer Assistance

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Today I checked my bank account and Rs.485.81 is deducted from my account as an ACH debit return Charge. I don't know why you guys deducted this amount from the account. I have a salary account that required 0 amount to be maintained.
on 14 September 2021, the amount is deducted,

I request you to please refund my amount as soon as possible.

I have attached a screenshot of my statement kindly look into it and fix this as soon as possible.

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

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In my account holded amount of rs.2154 by mirevenue plz release my amount kindly..

+1 photos

Oct 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

HDFC Bank Customer Care's response Dear Customer, At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance

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Address: hdfc bank west mambalam

In my account they have deducted 2154..I don't have any loan and credit card but they hold in my account by mire venue through gefu held by hdfc bank..customer support not responding for this issue..branches also not responding..plz help me to refund my money

+1 photos

Nov 1, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by September 18, 2021. We request your patience in the interim.

-Zubin
HDFC Bank Customer Assistance

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Address: west mambalam

In my account they have hold 2154 mi revenue hold through gefu held by hdfc bank..customer support they are not responding for this issues..and branches also not responding ..plz help me to refund my money

+1 photos

Nov 3, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused.

Your query has been shared with concerned team for further action. Our bank official will respond to your query on or before September 18, 2021.

-Zubin
HDFC Bank Customer Assistance.

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I have bought my iphone12 and iPhone 12 Pro with hdfc bank Credit card (Transaction Id:[protected] Dt.13.12.2021, 41977433 Dt.03.06.2021 ) from Venus Data Products Ahmedabad. As mentioned by hdfc bank (To receive a cashback of 6000 within 120 days from the transactional month-end) I haven’t received my cashback till now, it is more than 120 days. I have asked Venus Data products, they said to check with the bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

+2 photos

Sep 23, 2021

Complaint marked as Resolved

My complaint not resolved and this server showing the wrong input that complaint solved.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I have tried to login to my HDFC net banking portal, but without even entering the wrong password, the portal says account got locked out.

when I tried to call customer service, they have responded saying visit the branch, when I have visited Kukatpally branch even they don't have any clue as to why the net banking account was locked.

Kindly, please help me in resolving the issue.

Regards, br...

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I was at a restaurant with my friends on[protected], The bill amount was Rs.1292 . I used my HDFC debit card to make payment but the transaction got failed and the money was debited from my account.
Later I used UPI and made payment to the restaurant.
On[protected] again Rs.1292 was debited from my account without any information being passed to me(i.e. No message or email), which I found upon going through my Statement. Then on[protected] I got refund for the transaction which got failed on 4th August.
But the amount which was Deducted by bank on 6th August is not being refunded back to me yet.
I had done multiple Emails and Follow-up but no proper response is there from bank side. They are just assigning the tickets to multiple staffs and I need to explain the same thing multiple times.

Oct 17, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I have opened my salary account online on 20th aug and confirmed my kyc . I have received mail about my account active status and otp for pin change of my debit card but i did not received my welcome kit. I want to know the status of my welcome kit.
regards.

HDFC Bank customer support has been notified about the posted complaint.

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From last few months, I have been following up with HDFC Fastag helpline to resolve my issue of manual transaction been processed from my fast wallet.
Due to this Issue I have already lost the remaining amount of my wallet and can't even recharge it so to use on toll plaza. Every time I need to pay by cash as they took atleast 15-20 days to revert the transactions.
It is not Easy to replace the Fastag as it may damage the glass and we can't use new space every time.
It seems our system is not yet ready to be on digital platform.
Please help us to resolve ASAP.

Oct 31, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have.
Based on your request, we have raised chargeback. Chargeback details are attached herewith:

We would like to inform you that basis your query, we have initiated an investigation towards the above-mentioned transaction with the bank. In the normal course of the investigation, the concerned bank is expected to revert to our query, if they have any supporting documents for the transaction(s) in 21 days. In view of the above, we wish to inform you that we shall revert once we receive a response from them and our investigation gets completed. Refunds for any disputes received post 15 days from the transaction date shall be taken up on a best effort basis/good faith with the acquirer party. For further queries, check FAQ’s https://bit.ly/3EnSvLU.

Alternatively, you can reach us on[protected].

-Zubin
HDFC Bank Customer Assistance

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I have been wrongly charged Offus EMI RS.3620.56 and additionally RS.45.25

When I'm paying my entire bill all the month without fail. I'm 3 years customer of HDFC Credit Card and I never missed even 1 bill payment, Every month I pay total bill of the month not minimum due, even it is more than 20, 000.

Don't cheet the genuine customers

Note: I never order anything from any website.

Why this kind of charges for customers without their concern?

Please reverse this and resolve my issue.

OFFUS EMI, PRIN NB:06, [protected] (Ref# 09999999980913007178523) This is for RS.3620.56

OFFUS EMI, INT NBR:06, [protected] (Ref# 09999999980913007178531)
This is for RS.45.25

Oct 19, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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My amount is debited without my consent or without informing me I am not using HDFC account last 4 year I didn't know even why my amount is debited 9656 rs is debited I need my amount my father has sender me to my tution fee and room rent now I amount is not refunded plz refund my money back

Oct 17, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Applied for HDFC credit card 13 days ago but still showing in progress. No updates yet. Please resolve this.

Oct 17, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the card application number, mobile number & email id. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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My service has illegally been terminated on letter head of Branch Manager. No Hr person has signed. No show cause has been served and no process followed. Request to kindly take strong action against all conspirators and resolve the same ASAP

Request Hdfc borad of directors to take serious action. .

Rakesh kumar singh
R20864
Manager
Permanent and confirmed employee
Hdfc bank.
Kalkaji Nehru enclave branch.

Oct 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Hi,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance

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R

R213191

Sep 16, 2021

This complaint pertains to employment
My emp id R20864
KALKAJI NEHRU ENCLAVE BRANCH 0271
Manager
Hdfc bank.

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R

R213191

Sep 16, 2021

M no. [protected]

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Sir/Mam
This is a pleasant request to close my Credit Card and provide a NOC for the settlement and the outstanding payment of Rs. 28, 539.00 on 09.09.2021 which was done on my HDFC Bank Credit Card No- [protected].
I would also request you to please clear my Name from CIBIL as the settlement/written off outstanding amount was paid by me successfully in a single payment.

Kindly Find the attachment file herewith.

Regards

RIPON BORAH
Duliajan

Oct 17, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2021

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your concerns and you may look forward to receive a response towards the same by September 23, 2021. The interaction reference number for the same is[protected]. We seek your patience in the interim.

-Zubin
HDFC Bank Customer Assistance

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R

Riponborah

from Duliajan, Assam

Sep 20, 2021

As promised by the HDFC Bank credit card branch I have to to get the NDC within 3 to 4 days, but I still not getting the NDC. This is a very worst experience.

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R

Riponborah

from Duliajan, Assam

Sep 30, 2021

I would like to inform that I have spoken to the representative of HDFC bank on the 16th of September 2021 requesting for NDC after paying the all outstanding amount of my credit card and They has promised to give it within Three to four days. But sadly, I still don't get it. After that on the 24th of September 2021 I talked again and promised 3 to 4 days. We talked again and again on the 27th September 2021. But sadly I haven't got NDC so far. Its very disappointed thing from you.

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I have tried withdraw 1000 rupees from DCCB ATM, pathapatnam, srikakulam district Actually amount was not getting from ATM machine, but message was received as amount deducted from account.please resolve my problem and send back my 1000 rupees to my account. Withdraw time 19:49 hrs on 13/09/21.

+1 photos

Oct 28, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience. The disputed transaction has been refunded to your account. You may check your account statement vide NetBanking and mobile banking app.

-Zubin
HDFC Bank Customer Assistance

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I bought an iphone 11 from vijay sales (rohini, opposite m2k) on 14/12/2020 using hdfc bank credit card. I was supposed to get a cash back of 5000 Rs within 120 days but its been 9 months and I haven’t received the cash back till now.

Oct 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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O

Om Bhojwani

Sep 14, 2021

Card holder’s name is Mr Raman Magon

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Hi, I have a product to get delivered from Hdfc bank to my current address which is in Guwahati . Awb # [protected] which is delivered in Bangalore address in my office area. Please deliver it to below mentioned address.
Village : Barijani
Post office : pacharia
Police station : hajo
Pincode : 781104
State : Assam

+1 photos

Oct 15, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Dear Customer,
At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance

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I have an account with hdfc that has been in active . Today i noticed that on a quarterly basis deductions have been made under the head "isaqmc". I read around and found that this is being done for having the mutual fund buying ability via net banking. I visited HDFC Branch. But they said we don't know about that.

I do not recollect consenting to these quarterly deductions. Kindly stop deducting the same and reverse the charges made on the account.

Thanks and regards

Leena Sapra

Oct 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 203

Credit Card default

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Ach debit mandate

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Certain amount is deducted from my account and I need Refund

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HOLD ON ACCOUNT BY MIREVENUE Through gefu held by hdfc

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HOLD ON ACCOUNT BY MIREVENUE Through gefu held by hdfc

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Hold on Mirevenue through gefu held by hdfc

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Cash Back not received against Purchase

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Account/Netbanking locked without invalid attempt

Money debited from account without Information

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Welcome kit not received

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Manual Deduction from HDFC Fastag Wallet

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HDFC BANK - I'm complaining about unnecessary charges rs 3620 as Offus emi

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Refund my amount

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Credit card not received yet

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Complaint against HDFC branch manager and circle head.

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Request for Closure of Credit Card and NOC.

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Withdraw Amount from ATM

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Didn't receive 5000 Rs cash back

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Address change

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Deduction of payment

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