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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
Complaints 32952
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18420
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HDFC Bank reviews & complaints page 205

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K
Kusharaj N R Nayaka
Sep 16, 2021
Resolved
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Address: Bangalore

Hai sir
I am hdfc bank account holder, recently purchased two kerala lottery ticket through kerala lottery hub..by using payumoney ...but amount is debited in 399 RS from my account but not pay to customer plz check once i[censored] want i will share documents regards amount debited throgh google pay...

Thanks
Kusharaj N R
Mob ..no ...[protected]
Oct 18, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2021
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Team MobileBanking
HDFC Bank Customer Assistance
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Team MobileBanking
HDFC Bank Customer Assistance
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    G
    from Suri, West Bengal
    Sep 16, 2021
    Resolved
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    Resolved

    Paid bill amounting Rs 2090 on 6th Sept, 2021 vide upi ref no.[protected] through paytm for electric bill (WBSEDCL) after scanning the QR Code, printed above the electric bill. Amount had deducted from IDBI Bank but, WBSEDCL said not received by them and the amount has not refunded to the source of fund. Paytm has confirmed about the successful payment (information received from their help desk). Complaint lodge on WBSEDCL vide docket no. 44163322.
    My Consumer no.[protected]
    Name: Santosh Ghosh
    Oct 26, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 17, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Team MobileBanking
    HDFC Bank Customer Assistance
    Verified Support
    Sep 17, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We understand that amount has been debited from IDBI Bank. We request you to contact IDBI Bank for further assistance.

    -Zubin
    HDFC Bank Customer Assistance
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      S
      Samridh40
      from Jammu, Jammu and Kashmir
      Sep 16, 2021
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      Address: Jammu, Jammu and Kashmir

      Dear all

      i want to cancel the one assist which have been leived to my Regalia Credit card
      Regali credit card :- 552260XXXXXX3176
      Mobile no.:- [protected]
      Emailid :- [protected]@gmail.com
      Membership id :- [protected]
      Oct 24, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 20, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We understand from your mail that you wish to cancel one assist program processed on your card account. We request you to kindly contact the below mentioned number to do the needful in this regard.

      You may reach on One assist toll free number at[protected] or reach the alternative number at[protected].

      -Zubin
      HDFC Bank Customer Assistance
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        S
        Shrikrishna Damle
        Sep 16, 2021
        Resolved
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        Resolved

        I want to change delivery address of my credit card as I was relocated after credit card issued. How and where can I do that?
        Oct 24, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 17, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          P
          Paras-10
          from Mumbai, Maharashtra
          Sep 16, 2021
          Resolved
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          Resolved

          Address: Chetram Gali, Maujpur, Delhi-110053

          I am complaining about the impure water supply in Chetram Gali, Maujpur, Delhi-110053 area. There is no supply of pure water since last month. We had to purchase bottled water from the market to fulfill our daily needs.
          Before that also the water only use to come at late night hours mostly after 12AM. But for last 1 month only sewage water is delivered.
          Please understand our predicament and kindly supply the fresh drinking water in our locality at reasonable hours.
          Oct 21, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 17, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            R
            Ramyakrishnan007
            from Tirunelveli, Tamil Nadu
            Sep 16, 2021
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            I’m a customer of HDFC for 3 long years, I was believing that it’s a very good bank until I applied for a home loan file#[protected], Cost of the home is ₹3050000, I checked with the bank they said I’m eligible so i applied for a loan of 26, 00, 000 rate of interest is 6.75%, I applied on Aug 18 2021, and I paid the advance money of 450000 on Aug 27th, I’m getting 36K net salary and I have other source of income which is 15k per month, My CIBIL score is excellent and not even a single late payments, I was following up with the sales manager and on Sep 14 2021 I got a call from the appraiser and she was telling me that my current company filed an IT for just 1 year so they are thinking and my company started in the year 2019 so if they check next year my company will be filed the IT for 2 years, And I have 4 years of experience and no gaps between, And I’m acting SME waiting for my TL position, She was asking me do I have any certifications like CPC I was wondering why do they even need certifications for home loan, She asked me for my MCom degree certification I shared that too like a fool, Then no response from her nor the bank, On the website I can see the status showing regret our Inability to process your application, Now the bank is telling they forwarded my loan application to HDFC reach and the rate of interest is 9.5% you gotta be kidding, They took nearly 1 month to reject my application, Before and all I was referring this bank to my friends and colleagues even I referred this bank to my fiancé his UPI is [protected]@okhdfcbank, Now my only duty is to spreading my bad experience about this bank and I will cancel my HDFC account and will make my friends to cancel it and I hate being the dumped customer of HDFC for 3 long years.
            HDFC Bank customer support has been notified about the posted complaint.
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              T
              Tariq sayyed
              from Bahraich, Uttar Pradesh
              Sep 16, 2021
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              Address: Jail road Raipur Raja

              Employee are not responsible.they are not given any response about my account.they are doing any thing in my accunt for achieving our target without my permission.
              Oct 19, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 17, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                S
                sanjeev01
                Sep 15, 2021
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                Resolved

                I purchase iphone 11 on 24th June 2021 with my Easy EMI Credit card on EMI. A cashback of Rs. 5000 was promised to be credited within 120 days from the bank. Now, It's been more than 120 days but I have not received any cashback from the bank. Please help me.
                Oct 24, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 17, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  L
                  Lavanya Lavan
                  Sep 15, 2021
                  Resolved
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                  Resolved

                  I was unable to pay my EMI for the month july'21 but I paid the EMI next day to the regular EMI deduction date amd I was charged overdue of amount 531 by the same month in date 12 of july'21 and also charged EMI RTN charges in sep month why do I get both EMI RTN charges and overdue I paid my EMI by just 1 day late can you please wavier my EMI RTN charges and overdue amount
                  Oct 22, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 15, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                  -Anay
                  HDFC Bank Customer Assistance
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                    V
                    Vishwanath Vidap
                    Sep 15, 2021
                    Resolved
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                    Resolved

                    I am vishwanath, my account no:[protected]. I am able to wihdraw money.
                    Oct 22, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 16, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience.

                    Please elaborate on your query in detail and share the step-by-step screenshot from the login page to the error message for further assistance.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      S
                      Souravg2
                      from Delhi, Delhi
                      Sep 15, 2021
                      Resolved
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                      Resolved

                      Earlier I had blocked my bank account and debit card due to some fraudulent transactions but after I've submitted application to unlock the same and NetBanking.
                      I'm able to login to NetBanking and my debit card but I'm not able to do any transactions using my UPI from apps like Paytm, Google pay, etc.
                      Please resolve this issue ASAP.

                      Thanks and regards
                      Sourav Gouri
                      Oct 16, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 15, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                      -Anay
                      HDFC Bank Customer Assistance
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                        C
                        Chinthan Rk
                        Sep 15, 2021
                        Resolved
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                        Resolved

                        Address: Udupi

                        My account has been deducted for Rs. 302.73 for DC INTL POS TXN MARKUP+ST . I would like to know why is this deducted as I havent swiped my card internationally.
                        Oct 22, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 15, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                        -Anay
                        HDFC Bank Customer Assistance
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                          D
                          Deepak panwar9788
                          from Pali, Rajasthan
                          Sep 15, 2021
                          Resolved
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                          Resolved

                          Address: Gandhidham

                          My salary account in hdfc bank but September month to September 590 rs debit 2 time narration ach auto debit return charges why are you debit this charge my emi bounce but rbi guidance 3 month relif covid 19 and this really rubbish bank my situation very low till time and am not pay ach debit return charges without any action pls i request to refund this amount
                          Oct 17, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Sep 15, 2021
                          Updated by Deepak panwar9788
                          D
                          Deepak panwar9788
                          Sep 15, 2021 Pali, Rajasthan
                          Mark as Resolved
                          Account/Customer ID:
                          [protected]
                          Registered Contact Details/Email ID:
                          [protected]

                          My salary account in hdfc bank but September month to September 590 rs debit 2 time narration ach auto debit return charges why are you debit this charge my emi bounce but rbi guidance 3 month relif covid 19 and this really rubbish bank my situation very low till time and am not pay ach debit return charges without any action pls i request to refund this amount
                          Verified Support
                          Sep 15, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by September 18, 2021. We request your patience in the interim.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            A
                            AndrewsCT
                            Sep 15, 2021
                            Resolved
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                            Resolved

                            IMPS Transaction not credited to my Beneficiary account

                            I had done the IMPS transaction of amount RS.2, 00, 000 from my HDFC current account to other bank account via netbanking.

                            I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end even after a working day despite frantic calls to the Branch Manager.

                            While the same transaction was done from ICICI which also failed but credited...
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                            Shylendher
                            Sep 14, 2021
                            Resolved
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                            Resolved

                            Change of HDFC Relationship Manager

                            Hello HDFC BANK, My current Relationship Manager provides me horrible service even though I’m a Preferred Customer.

                            I raised few requests to him more than a month ago and he didn’t resolve them yet.
                            Even to open a locker, he asked me to do an investment first and only then I got a locker

                            I tried changing relationship manager in net banking, but didn’t work properly.

                            How can I raise...
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                            abir jameel
                            Sep 14, 2021
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                            Hi
                            I was having a credit card with HDFC Bank, due to COVID Infection I was unable to pay my dues In the month of June, In Month of May my outstanding balance was about 18000, but after that, I stopped receiving bills and In August I got a call from KOTAK BANK stating that HDFC has sold out my Credit Card Portfolio? Now I owe about 39000 as an outstanding balance which is uncredible I tried to reach out to the HDFC collection team they said they dont have any information of my accounts they deleted entire history from my credit card account on netbanking as well as on their end. Now they did not even reply and after a while, they stopped receiving my calls. This is terrible? how can this be even possible?
                            HDFC Bank customer support has been notified about the posted complaint.
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                              D
                              Dt Darshan Lakhani
                              Sep 14, 2021
                              Resolved
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                              Resolved

                              I did not have given any ach debit mandate to idfc first bank for rs.40, 000.00/ month even though i have received message regarding the same with umrn no. Hdfc[protected].
                              I would like to resolve the issue and if any mandate is their kindly deregister the same.
                              Oct 20, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 15, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are working on your concern vide Ref ID:[protected] and will revert to you by 23/09/2021.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                S
                                siddharth_yadav
                                from Delhi, Delhi
                                Sep 14, 2021
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                                Today I checked my bank account and Rs.485.81 is deducted from my account as an ACH debit return Charge. I don't know why you guys deducted this amount from the account. I have a salary account that required 0 amount to be maintained.
                                on 14 September 2021, the amount is deducted,

                                I request you to please refund my amount as soon as possible.

                                I have attached a screenshot of my statement kindly look into it and fix this as soon as possible.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  D
                                  Deepak9176
                                  Sep 14, 2021
                                  Resolved
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                                  Resolved

                                  In my account holded amount of rs.2154 by mirevenue plz release my amount kindly..
                                  Oct 16, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 15, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer, At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.
                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Deepak9176
                                    Sep 14, 2021
                                    Resolved
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                                    Resolved

                                    Address: hdfc bank west mambalam

                                    In my account they have deducted 2154..I don't have any loan and credit card but they hold in my account by mire venue through gefu held by hdfc bank..customer support not responding for this issue..branches also not responding..plz help me to refund my money
                                    Nov 1, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 15, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by September 18, 2021. We request your patience in the interim.

                                    -Zubin
                                    HDFC Bank Customer Assistance
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