HDFC Bank Complaints & Reviews

I purchase iphone 11 on 24th June 2021 with my Easy EMI Credit card on EMI. A cashback of Rs. 5000 was promised to be credited within 120 days from the bank. Now, It's been more than 120 days but I have not received any cashback from the bank. Please help me.

Oct 24, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2021

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I was unable to pay my EMI for the month july'21 but I paid the EMI next day to the regular EMI deduction date amd I was charged overdue of amount 531 by the same month in date 12 of july'21 and also charged EMI RTN charges in sep month why do I get both EMI RTN charges and overdue I paid my EMI by just 1 day late can you please wavier my EMI RTN charges and overdue amount

Oct 22, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance

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I am vishwanath, my account no:[protected]. I am able to wihdraw money.

Oct 22, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience.

Please elaborate on your query in detail and share the step-by-step screenshot from the login page to the error message for further assistance.

-Zubin
HDFC Bank Customer Assistance

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Earlier I had blocked my bank account and debit card due to some fraudulent transactions but after I've submitted application to unlock the same and NetBanking.
I'm able to login to NetBanking and my debit card but I'm not able to do any transactions using my UPI from apps like Paytm, Google pay, etc.
Please resolve this issue ASAP.

Thanks and regards
Sourav Gouri

Oct 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance

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Address: Udupi

My account has been deducted for Rs. 302.73 for DC INTL POS TXN MARKUP+ST . I would like to know why is this deducted as I havent swiped my card internationally.

Oct 22, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance

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Address: Gandhidham

My salary account in hdfc bank but September month to September 590 rs debit 2 time narration ach auto debit return charges why are you debit this charge my emi bounce but rbi guidance 3 month relif covid 19 and this really rubbish bank my situation very low till time and am not pay ach debit return charges without any action pls i request to refund this amount

Oct 17, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Sep 15, 2021

Updated by Deepak panwar9788 D
Deepak panwar9788
Sep 15, 2021 Pali, Rajasthan
Mark as Resolved
Account/Customer ID:
[protected]
Registered Contact Details/Email ID:
[protected]

My salary account in hdfc bank but September month to September 590 rs debit 2 time narration ach auto debit return charges why are you debit this charge my emi bounce but rbi guidance 3 month relif covid 19 and this really rubbish bank my situation very low till time and am not pay ach debit return charges without any action pls i request to refund this amount

Verified Support

Sep 15, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by September 18, 2021. We request your patience in the interim.

-Zubin
HDFC Bank Customer Assistance

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I had done the IMPS transaction of amount RS.2, 00, 000 from my HDFC current account to other bank account via netbanking.

I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end even after a working day despite frantic calls to the Branch Manager.

While the same transaction was done from ICICI which also failed but credited...

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Hello HDFC BANK, My current Relationship Manager provides me horrible service even though I’m a Preferred Customer.

I raised few requests to him more than a month ago and he didn’t resolve them yet.
Even to open a locker, he asked me to do an investment first and only then I got a locker

I tried changing relationship manager in net banking, but didn’t work properly.

How can I raise...

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Hi
I was having a credit card with HDFC Bank, due to COVID Infection I was unable to pay my dues In the month of June, In Month of May my outstanding balance was about 18000, but after that, I stopped receiving bills and In August I got a call from KOTAK BANK stating that HDFC has sold out my Credit Card Portfolio? Now I owe about 39000 as an outstanding balance which is uncredible I tried to reach out to the HDFC collection team they said they dont have any information of my accounts they deleted entire history from my credit card account on netbanking as well as on their end. Now they did not even reply and after a while, they stopped receiving my calls. This is terrible? how can this be even possible?

HDFC Bank customer support has been notified about the posted complaint.

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I did not have given any ach debit mandate to idfc first bank for rs.40, 000.00/ month even though i have received message regarding the same with umrn no. Hdfc[protected].
I would like to resolve the issue and if any mandate is their kindly deregister the same.

Oct 20, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you by 23/09/2021.

-Zubin
HDFC Bank Customer Assistance

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Today I checked my bank account and Rs.485.81 is deducted from my account as an ACH debit return Charge. I don't know why you guys deducted this amount from the account. I have a salary account that required 0 amount to be maintained.
on 14 September 2021, the amount is deducted,

I request you to please refund my amount as soon as possible.

I have attached a screenshot of my statement kindly look into it and fix this as soon as possible.

HDFC Bank customer support has been notified about the posted complaint.

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In my account holded amount of rs.2154 by mirevenue plz release my amount kindly..

Oct 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

HDFC Bank Customer Care's response Dear Customer, At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance

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Address: hdfc bank west mambalam

In my account they have deducted 2154..I don't have any loan and credit card but they hold in my account by mire venue through gefu held by hdfc bank..customer support not responding for this issue..branches also not responding..plz help me to refund my money

Nov 1, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by September 18, 2021. We request your patience in the interim.

-Zubin
HDFC Bank Customer Assistance

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Address: west mambalam

In my account they have hold 2154 mi revenue hold through gefu held by hdfc bank..customer support they are not responding for this issues..and branches also not responding ..plz help me to refund my money

Nov 3, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused.

Your query has been shared with concerned team for further action. Our bank official will respond to your query on or before September 18, 2021.

-Zubin
HDFC Bank Customer Assistance.

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I have bought my iphone12 and iPhone 12 Pro with hdfc bank Credit card (Transaction Id:[protected] Dt.13.12.2021, 41977433 Dt.03.06.2021 ) from Venus Data Products Ahmedabad. As mentioned by hdfc bank (To receive a cashback of 6000 within 120 days from the transactional month-end) I haven’t received my cashback till now, it is more than 120 days. I have asked Venus Data products, they said to check with the bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Sep 23, 2021

Complaint marked as Resolved

My complaint not resolved and this server showing the wrong input that complaint solved.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I have tried to login to my HDFC net banking portal, but without even entering the wrong password, the portal says account got locked out.

when I tried to call customer service, they have responded saying visit the branch, when I have visited Kukatpally branch even they don't have any clue as to why the net banking account was locked.

Kindly, please help me in resolving the issue.

Regards, br...

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I was at a restaurant with my friends on[protected], The bill amount was Rs.1292 . I used my HDFC debit card to make payment but the transaction got failed and the money was debited from my account.
Later I used UPI and made payment to the restaurant.
On[protected] again Rs.1292 was debited from my account without any information being passed to me(i.e. No message or email), which I found upon going through my Statement. Then on[protected] I got refund for the transaction which got failed on 4th August.
But the amount which was Deducted by bank on 6th August is not being refunded back to me yet.
I had done multiple Emails and Follow-up but no proper response is there from bank side. They are just assigning the tickets to multiple staffs and I need to explain the same thing multiple times.

Oct 17, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I have opened my salary account online on 20th aug and confirmed my kyc . I have received mail about my account active status and otp for pin change of my debit card but i did not received my welcome kit. I want to know the status of my welcome kit.
regards.

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From last few months, I have been following up with HDFC Fastag helpline to resolve my issue of manual transaction been processed from my fast wallet.
Due to this Issue I have already lost the remaining amount of my wallet and can't even recharge it so to use on toll plaza. Every time I need to pay by cash as they took atleast 15-20 days to revert the transactions.
It is not Easy to replace the Fastag as it may damage the glass and we can't use new space every time.
It seems our system is not yet ready to be on digital platform.
Please help us to resolve ASAP.

Oct 31, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have.
Based on your request, we have raised chargeback. Chargeback details are attached herewith:

We would like to inform you that basis your query, we have initiated an investigation towards the above-mentioned transaction with the bank. In the normal course of the investigation, the concerned bank is expected to revert to our query, if they have any supporting documents for the transaction(s) in 21 days. In view of the above, we wish to inform you that we shall revert once we receive a response from them and our investigation gets completed. Refunds for any disputes received post 15 days from the transaction date shall be taken up on a best effort basis/good faith with the acquirer party. For further queries, check FAQ’s https://bit.ly/3EnSvLU.

Alternatively, you can reach us on[protected].

-Zubin
HDFC Bank Customer Assistance

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I have been wrongly charged Offus EMI RS.3620.56 and additionally RS.45.25

When I'm paying my entire bill all the month without fail. I'm 3 years customer of HDFC Credit Card and I never missed even 1 bill payment, Every month I pay total bill of the month not minimum due, even it is more than 20, 000.

Don't cheet the genuine customers

Note: I never order anything from any website.

Why this kind of charges for customers without their concern?

Please reverse this and resolve my issue.

OFFUS EMI, PRIN NB:06, [protected] (Ref# 09999999980913007178523) This is for RS.3620.56

OFFUS EMI, INT NBR:06, [protected] (Ref# 09999999980913007178531)
This is for RS.45.25

Oct 19, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 205

Credit Card cash back not credited

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EMI return charges

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Not able to withdraw funds

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UPI Unblock - HDFC

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Unauthorized deduction

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Ach debit charge

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IMPS Transaction not credited to my Beneficiary account

Change of HDFC Relationship Manager

Credit Card default

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Ach debit mandate

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Certain amount is deducted from my account and I need Refund

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HOLD ON ACCOUNT BY MIREVENUE Through gefu held by hdfc

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HOLD ON ACCOUNT BY MIREVENUE Through gefu held by hdfc

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Hold on Mirevenue through gefu held by hdfc

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Cash Back not received against Purchase

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Account/Netbanking locked without invalid attempt

Money debited from account without Information

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Welcome kit not received

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Manual Deduction from HDFC Fastag Wallet

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HDFC BANK - I'm complaining about unnecessary charges rs 3620 as Offus emi

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HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 205

Credit Card cash back not credited

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EMI return charges

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Not able to withdraw funds

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UPI Unblock - HDFC

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Unauthorized deduction

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Ach debit charge

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IMPS Transaction not credited to my Beneficiary account

Change of HDFC Relationship Manager

Credit Card default

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Ach debit mandate

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Certain amount is deducted from my account and I need Refund

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HOLD ON ACCOUNT BY MIREVENUE Through gefu held by hdfc

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HOLD ON ACCOUNT BY MIREVENUE Through gefu held by hdfc

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Hold on Mirevenue through gefu held by hdfc

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Cash Back not received against Purchase

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Account/Netbanking locked without invalid attempt

Money debited from account without Information

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Welcome kit not received

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Manual Deduction from HDFC Fastag Wallet

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HDFC BANK - I'm complaining about unnecessary charges rs 3620 as Offus emi

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