I want to know why mr application got rejected. Being an existing HDFC customer as salary account in bank, i daily get, messages and mail for credit card. After applying and submitting my salary docs and other required docs, after about 10 days, i application is showing in rejected state. I want to know the reason for this, even i am eligible for the card why my request got rejected? Although address has been already verified at te of account opening, in case of current address verification no one visited or not even i got nay call/mail.
Nov 2, 2021
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2021
HDFC Bank Customer Care's response Dear Customer,
We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name, and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Anay
-Anay
HDFC Bank Customer Assistance
At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details along with the transaction details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance