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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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HDFC Bank reviews & complaints page 201

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M
majidali7786
Sep 26, 2021
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Address: Byte computer, Shop No 2, Gali No 2 Old Mustafabad

Refgerg
HDFC Bank customer support has been notified about the posted complaint.
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    Om_sharma
    Sep 26, 2021
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    Credit card cashback not received even after 140 days for iphone 11
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details last four digits of your credit card no. for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      H
      Harmmit B Chawla
      from Solapur, Maharashtra
      Sep 26, 2021
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      I regret to inform you that there has been complete failure from HDFC Regalia Smart buy team. Not only their supervisors have lied but they have misinformed too to cover up failure at their end ( whether due to their ignorance or deliberately)
      It is highly shocking & disappointing that, both of their supervisors I engaged had lied to me during the conversation held with me yesterday at around 730pm wherein, I was confirmed that HDFC had received the mail from Yatra confirming that booking was done under Economy Standard class only & he would be drafting & sending the mail to Vistara over the same mail, instead he had sent mail copying all concerned to Vistara & Yatra over my mail but not on Yatras mail. Had it been Standard, Vistara team was ready to amend as a special case without charges as stated in my all mail trails...

      Where & how, he could have sent mail as Yatra had never confirmed the same .. Whether Yatra earlier confirmed or not is between HDFC & Yatra but such an unprofessional attitude & a lie is not expected from Supervisor level to overcome their goo[censored]p in the system

      I have been from the time of booking a ticket hearing from HDFC that booking is under Economy Standard ...

      Surprisingly, after my several mails to HDFC & Yatra, I received a call from Yatra Customer support team a little while ago stating that they had booked a ticket under Economy Lite ...which is in contradiction to what HDFC team has been claiming . Why such a lie & misinformation ..This really puts me at the level that I would now like to take action against their supervisors & the entire booking team which has been manipulating here for the last 3 days & putting me into trouble .Instead o[censored]nderstanding my exigency for which I wanted the ticket to be postponed, they have tried to cover their goo[censored]p.

      I am hereby enclosing the mail received from yatra to me stating that the ticket is under Economy lite & not Economy Standard .Whatever is the issue that needs to be settled internally between HDFC & Yatra, I was made escape goat & asked to pay the extra charges which I refused

      Now, it is clear about HDFC mala fide intentions, unprofessional way of handling, cheating & trying to extract money from their prestigious customer .I have been sending mails over mail asking their supervisor(s) to share email confirming that Ticket was under Economy Standard; he has been not responding instead smartly & cleverly rather, sent a mail asking for charges of INR3200 that will be levied . How can he send mail like this shamelessly

      I have requested the team of HDFC TEAM TO AMEND MY TICKET FOR 3rd October from 2nd October WITHOUT ANY CHARGES IMMEDIATELY & awaiting the action from their side

      looking forward to an immediate resolution & revised ticket ..A very soar experience with HDFC regalia card .. I have been holding this card for ages
      HDFC Bank customer support has been notified about the posted complaint.
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        Nupur Kedia
        Sep 26, 2021
        Resolved
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        Resolved

        My mobile number is registered on Do Not Call registry. Still I get a call from HDFC bank loan sales department everyday offering me a loan against a car I own. I have repeatedly requested them to stop calling. One salesperson actually advised me to change my number. I have lodged a complaint on 1909 hundreds of times. But they are relentless. This is the price we pay for making the mistake of being an HDFC customer. Now they have my number so they can harass me.
        Oct 31, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 28, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience you may have faced. Request you to write us using the URL https://bit.ly/2WhCl5h with your number, number from which calls are received and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information

        We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

        -Zubin
        HDFC Bank Customer Assistance
        Verified Support
        Sep 29, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Kindly help us with the caller details for us to help you further assistance.

        -Zubin
        HDFC Bank Customer Assistance
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          S
          shweta3384
          from Ahmedabad, Gujarat
          Sep 26, 2021
          Resolved
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          Resolved

          I seek your immediate action, explanation and appropriate on the following case.

          On 20th September 2021, Monday, I tried to purchase a Rs. 5000 Gift card for someone from Tata Cliqu. To my surprise, the transaction happened but I didn't receive the GV so I called up their representative for an explanation. She explained me that this happened due to some technical glitch and the deducted amount will be credited to my bank account in some time. Further to that, she suggested to purchase another GV.

          As the tata Cliq, is a reputed brand I purchased another Rs. 5000 GV. This time also it got failed and the amount got deducted from my account. (Proof sattached)

          I had full trust in HDFC Bank as I'm using their services since a long time but this time I got disappointed with the attitude of the call centre.

          Since Monday all the representatives of the bank are misleading me and nobody is explaining to me the exact issue or how and when will I get my money back.

          HDFC representatives are not providing me any solution to this problem neither they are willing to resolve the issue. I would request somebody from your team to look into this matter on an immediate basis or I will be forced to go to consumer court regarding this issue.

          It's not just an amount but harassment from your side as everybody from the bank is taking me for a ride.

          Today, when I called up the call centre Mr Ketul from your team, was not even ready to listen to this case. Please understand I need to explain this entire case to your representative each time I called the bank.

          To whom so ever it may concern in your team, please take immediate action and provide some resolution ASAP or I'll be forced to take legal action.

          Awaiting your reply.
          Nov 1, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 01, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          It is unfortunate to note that your recent interactions with the Bank have not been to your satisfaction and we regret the inconvenience caused to you in this regard. We assure you that it is our constant endeavor to provide outstanding service to you and ensure that your banking experience with us is always pleasurable. We have taken note of your comments expressed with regard to your credit card, you may look forward to receive a detailed response to your e-mail id in 2 working days (October 04, 2021). We request you to bear with us in the interim. The reference number for this interaction is[protected]. We seek your understand in this regard. -Zubin
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            R
            ranu2688
            from Nagpur, Maharashtra
            Sep 26, 2021
            Resolved
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            Resolved

            I am a customer of hdfc bank and was very happy with the services of hdfc bank Hinjewadi branch . There is an employee named Mayuri Bhosle if required I can provide her employee id as well . She actually bluff me with her half knowledge and information and offered me a credit card which I not at all required. Still afer her too much of request that she ll get some points and targets I agreed n told her to clear me the details about the card. Without mentioning the hidden charges she gave half information to me. Once I received my bill I found charges in my statement without using the card . I asked her about the same . She told me she ll do the needful n next bill will adjust the amount charged by the bank and she ll make it life time free card n not to pay the bill. But next month bill comes along with the fine and charges. And now she stopped responding calls or mesg. This kind of irresponsible behaviour towards customers for own benefit is not good and will harm the reputation of bank as well. I jus need to be action taken against such employees. Who use the trust of the customers on the name of bank brand..
            Oct 28, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 26, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Rimpa
            HDFC Bank Customer Assistance
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              Your request cannot be processed temporarily.we regret the inconvenience caused error on net banking...
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              B
              Bipinkumarsingh123
              from Patna, Bihar
              Sep 26, 2021
              Resolved
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              Resolved

              Address: Sasaram

              Dear sir,
              Please check the status of following cash card details
              S[protected]
              Dr v.s singh
              Mo no=[protected]
              Oct 27, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 26, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance.
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                A
                Apu1169
                from Mumbai, Maharashtra
                Sep 26, 2021
                Resolved
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                Resolved

                Withdrawal of mctf atw transactions from savings account

                Address: Malad

                Money got deducted unknowingly no transactions were done. Help refund it...
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                Apu1169
                from Mumbai, Maharashtra
                Sep 26, 2021
                Resolved
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                Resolved

                Address: C 1302 kanakia samarpan w e highway borivali east Mumba, Opp carnival cinemas borivali

                Unknowingly without any messages money got deducted. It's showing it was removed it malad but I didn't travel anywhere and there is no sms received for the following transactions that happened. 2 transactions worth 4000 each that is 8000 got deducted but not refunded. Help me recover it. Thanks
                Oct 31, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Sep 26, 2021
                Updated by Apu1169
                Mctf atw transaction happened not done by me. Recover please

                Verified Support
                Sep 28, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience you may have faced. Request you to write us using the URL https://bit.ly/2XX3LOf with your account number, original date & amount of transaction and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information

                We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                -Zubin
                HDFC Bank Customer Assistance
                Verified Support
                Sep 28, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We wish to inform you that, transaction which was done on September 23, 2021 for 4000 twice was reversed in your account. Further, we had received claim from acquiring bank according to which this transaction was again debited from your account on September 25, 2021.

                -Zubin
                HDFC Bank Customer Assistance
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                  M
                  Maq3484
                  from Pune, Maharashtra
                  Sep 25, 2021
                  Resolved
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                  Resolved

                  My Uncle passed away last year due to COVID. I had raised issue on social media as well . They are taking Lightly. He had Insurance against Loan which is not been settled. He has three kids left behind. Concerned team Take action and get this done Immediately.
                  Nov 4, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 25, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance.
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                    C
                    Cheta Parsekar
                    Sep 25, 2021
                    Resolved
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                    Resolved

                    On dt 24.9.21 I transferred rs 1046 to future pay wallet my account has been debited for RS 1046, I got the message from HDFC Bank that my account has been debited for RS 1046 but future pay wallet is not showing any balance of transfer amount of rs 1046 can you please help me to get my refund back my amount of rs 1046
                    Oct 1, 2021
                    Complaint marked as Resolved 
                    Thank you so much for getting my amount refunded back in my account of rs 1046
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 29, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience.

                    We would like to inform you that refund for the debit card transaction was credited to your account on September 27, 2021.

                    You may check the same via Netbanking or Mobile banking services.

                    -Zubin
                    HDFC Bank Customer Assistance
                    Oct 01, 2021
                    Updated by Cheta Parsekar
                    Thank you very much.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details along with the transaction details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      A
                      anmolsoni2409
                      from Chhindwara, Madhya Pradesh
                      Sep 25, 2021
                      Resolved
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                      Resolved

                      Address: Gali no 11,kalyani maata mandir gali, gulabfa, chhindwara
                      Website: ctet

                      On 20.09.21 account debited by Rs. 1200 as CTET application fee through UPI (by scanning QR code), but form incomplete, nor is there any confirmation from CTET. Need the amount refunded to my account or get application fee status completed.
                      App No.[protected]
                      Nov 5, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 25, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance.
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                        P
                        Prasena Kumar
                        Sep 25, 2021
                        Resolved
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                        Resolved

                        Blocked account taking long time to be released

                        I tried to make a transaction from my bank account. I received a call from customer care about that transaction.customer care has considered it as a fraud and blocked my account. But i had called to query not to block my account, but the customer care person blocked my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

                        I visited bank to enable my account and net banking and a debit card. They...
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                        A
                        Aviral Umrigar
                        Sep 24, 2021
                        Resolved
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                        Resolved

                        Address: Bharuch

                        Hi,

                        My name is Aviral Umrigar, My HDFC Account No [protected]

                        I have an salaried account in hdfc link road bharuch branch

                        When i checked my account statement, I see a transaction of 610 Rs deducted from my bank account in the name of INTER-BRN CASH CHG INCL GST.

                        I tried calling the telephone banking but there is no options to speak to customer care .

                        I am surprised to see how the nationalized bank do such things without prior information to customer. Also this is too big a amount to charge.
                        Nov 5, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 28, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience. Our Bank official will respond to you on or before October 01, 2021. In case you have any query please write to us in detail to enable us to assist you.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          Ŝ
                          Ŝūřaĵ Mĭśĥřã
                          from Wardha, Maharashtra
                          Sep 24, 2021
                          Resolved
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                          Resolved

                          I want to know why mr application got rejected. Being an existing HDFC customer as salary account in bank, i daily get, messages and mail for credit card. After applying and submitting my salary docs and other required docs, after about 10 days, i application is showing in rejected state. I want to know the reason for this, even i am eligible for the card why my request got rejected? Although address has been already verified at te of account opening, in case of current address verification no one visited or not even i got nay call/mail.
                          Nov 2, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 26, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name, and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Anay

                          -Anay
                          HDFC Bank Customer Assistance
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                            Naval_1992
                            Sep 24, 2021
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                            Resolved

                            Hi
                            I am account holder in hdfc bank Krishna nagar delhi
                            My application no 21I[protected]N1
                            I applied for cc in this bank and gave all documents when for verification they wanted to visit company which is correct
                            But in this pandemic my company is not opend and working from home for march 2020
                            I said for verification take ky senior no or HR email for verification this bank is not understanding my prob
                            My company will open in 2022 dont know at which month
                            I really need this card
                            Please reopen my application and make it approve from above means of verification

                            For contact [protected]
                            Oct 30, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 29, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://t.co/N2sk0voO2e and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance.
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                              Swati Shriram
                              from Chennai, Tamil Nadu
                              Sep 24, 2021
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                              Address: Chennai

                              Hi,
                              Amount 29.50 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                R
                                Rashid Monazir
                                Sep 24, 2021
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                                Hello,

                                My refund is not yet credited to my HDFC bank account. The refund was processed on 21 September 2021.

                                ARN : 75503721265051230150649

                                Kindly look into it and help me in this regard.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  shivmishra88
                                  from Mumbai, Maharashtra
                                  Sep 24, 2021
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                                  This Shivshankar S Mishra holding mobile number [protected], since more than 2 year. But from 1 year I am getting continues call to for Rouf Shekh of for his loan NP.
                                  Seriously M dam irritate from your company call message though M not Rouf.kindly update your contact number for Rouf Shekh

                                  Below message I am geeting
                                  Dear RAUF SHEKH, Your HDFC Bank Loan 5276 outstanding is impacting your Bureau score, as you owe a total amount due of Rs 7856. Please make immediate payment by visiting https://pydue.in/bdtus .Pls ignore if already paid.

                                  Kindly update mobile Number for Rouf Shekh stop messging & calling on [protected] else my do further action for mantal torture.

                                  Regards,
                                  Shivshankar S Mishta
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 25, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Sep 27, 2021
                                  Updated by shivmishra88
                                  First thing I am not your customer yet, It seems nor in Future...
                                  Have you got idea what's exactly my concern?
                                  What's reference number TT??
                                  Sep 27, 2021
                                  Updated by shivmishra88
                                  It's seems you dnt understand my concern or problem yet I am not your customer so how could have all details kindly understand & read my concern on above complain.
                                  Sep 29, 2021
                                  Updated by shivmishra88
                                  Hello Sir/Mam,
                                  Its seems your not taking complain here seriously, I am irritated of your auto call reminder process since I haven't taken any loan.
                                  Due to your negligence and showing too much ego for the last 4 days just I have also registered a complaint to the National consumer forum with Grievance No 2993486
                                  Please understand remove my number [protected] from your list and contact Rauf Sheik.
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