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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
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HDFC Bank reviews & complaints page 201

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B
Bipinkumarsingh123
from Patna, Bihar
Sep 26, 2021
Resolved
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Resolved

Address: Sasaram

Dear sir,
Please check the status of following cash card details
S[protected]
Dr v.s singh
Mo no=[protected]
Oct 27, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2021
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance.
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    A
    Apu1169
    from Mumbai, Maharashtra
    Sep 26, 2021
    Resolved
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    Resolved

    Withdrawal of mctf atw transactions from savings account

    Address: Malad

    Money got deducted unknowingly no transactions were done. Help refund it...
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    A
    Apu1169
    from Mumbai, Maharashtra
    Sep 26, 2021
    Resolved
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    Resolved

    Address: C 1302 kanakia samarpan w e highway borivali east Mumba, Opp carnival cinemas borivali

    Unknowingly without any messages money got deducted. It's showing it was removed it malad but I didn't travel anywhere and there is no sms received for the following transactions that happened. 2 transactions worth 4000 each that is 8000 got deducted but not refunded. Help me recover it. Thanks
    Oct 31, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Sep 26, 2021
    Updated by Apu1169
    Mctf atw transaction happened not done by me. Recover please

    Verified Support
    Sep 28, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience you may have faced. Request you to write us using the URL https://bit.ly/2XX3LOf with your account number, original date & amount of transaction and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information

    We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

    -Zubin
    HDFC Bank Customer Assistance
    Verified Support
    Sep 28, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We wish to inform you that, transaction which was done on September 23, 2021 for 4000 twice was reversed in your account. Further, we had received claim from acquiring bank according to which this transaction was again debited from your account on September 25, 2021.

    -Zubin
    HDFC Bank Customer Assistance
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      M
      Maq3484
      from Pune, Maharashtra
      Sep 25, 2021
      Resolved
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      Resolved

      My Uncle passed away last year due to COVID. I had raised issue on social media as well . They are taking Lightly. He had Insurance against Loan which is not been settled. He has three kids left behind. Concerned team Take action and get this done Immediately.
      Nov 4, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 25, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance.
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        C
        Cheta Parsekar
        Sep 25, 2021
        Resolved
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        Resolved

        On dt 24.9.21 I transferred rs 1046 to future pay wallet my account has been debited for RS 1046, I got the message from HDFC Bank that my account has been debited for RS 1046 but future pay wallet is not showing any balance of transfer amount of rs 1046 can you please help me to get my refund back my amount of rs 1046
        Oct 1, 2021
        Complaint marked as Resolved 
        Thank you so much for getting my amount refunded back in my account of rs 1046
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 29, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience.

        We would like to inform you that refund for the debit card transaction was credited to your account on September 27, 2021.

        You may check the same via Netbanking or Mobile banking services.

        -Zubin
        HDFC Bank Customer Assistance
        Oct 01, 2021
        Updated by Cheta Parsekar
        Thank you very much.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details along with the transaction details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          A
          anmolsoni2409
          from Chhindwara, Madhya Pradesh
          Sep 25, 2021
          Resolved
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          Resolved

          Address: Gali no 11,kalyani maata mandir gali, gulabfa, chhindwara
          Website: ctet

          On 20.09.21 account debited by Rs. 1200 as CTET application fee through UPI (by scanning QR code), but form incomplete, nor is there any confirmation from CTET. Need the amount refunded to my account or get application fee status completed.
          App No.[protected]
          Nov 5, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 25, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance.
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            P
            Prasena Kumar
            Sep 25, 2021
            Resolved
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            Resolved

            Blocked account taking long time to be released

            I tried to make a transaction from my bank account. I received a call from customer care about that transaction.customer care has considered it as a fraud and blocked my account. But i had called to query not to block my account, but the customer care person blocked my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

            I visited bank to enable my account and net banking and a debit card. They...
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            A
            Aviral Umrigar
            Sep 24, 2021
            Resolved
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            Resolved

            Address: Bharuch

            Hi,

            My name is Aviral Umrigar, My HDFC Account No [protected]

            I have an salaried account in hdfc link road bharuch branch

            When i checked my account statement, I see a transaction of 610 Rs deducted from my bank account in the name of INTER-BRN CASH CHG INCL GST.

            I tried calling the telephone banking but there is no options to speak to customer care .

            I am surprised to see how the nationalized bank do such things without prior information to customer. Also this is too big a amount to charge.
            Nov 5, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 28, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience. Our Bank official will respond to you on or before October 01, 2021. In case you have any query please write to us in detail to enable us to assist you.

            -Zubin
            HDFC Bank Customer Assistance
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              Ŝ
              Ŝūřaĵ Mĭśĥřã
              from Wardha, Maharashtra
              Sep 24, 2021
              Resolved
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              Resolved

              I want to know why mr application got rejected. Being an existing HDFC customer as salary account in bank, i daily get, messages and mail for credit card. After applying and submitting my salary docs and other required docs, after about 10 days, i application is showing in rejected state. I want to know the reason for this, even i am eligible for the card why my request got rejected? Although address has been already verified at te of account opening, in case of current address verification no one visited or not even i got nay call/mail.
              Nov 2, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 26, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name, and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Anay

              -Anay
              HDFC Bank Customer Assistance
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                N
                Naval_1992
                Sep 24, 2021
                Resolved
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                Resolved

                Hi
                I am account holder in hdfc bank Krishna nagar delhi
                My application no 21I[protected]N1
                I applied for cc in this bank and gave all documents when for verification they wanted to visit company which is correct
                But in this pandemic my company is not opend and working from home for march 2020
                I said for verification take ky senior no or HR email for verification this bank is not understanding my prob
                My company will open in 2022 dont know at which month
                I really need this card
                Please reopen my application and make it approve from above means of verification

                For contact [protected]
                Oct 30, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 29, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://t.co/N2sk0voO2e and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance.
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                  S
                  Swati Shriram
                  from Chennai, Tamil Nadu
                  Sep 24, 2021
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                  Address: Chennai

                  Hi,
                  Amount 29.50 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    Rashid Monazir
                    Sep 24, 2021
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                    Hello,

                    My refund is not yet credited to my HDFC bank account. The refund was processed on 21 September 2021.

                    ARN : 75503721265051230150649

                    Kindly look into it and help me in this regard.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      shivmishra88
                      from Mumbai, Maharashtra
                      Sep 24, 2021
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                      This Shivshankar S Mishra holding mobile number [protected], since more than 2 year. But from 1 year I am getting continues call to for Rouf Shekh of for his loan NP.
                      Seriously M dam irritate from your company call message though M not Rouf.kindly update your contact number for Rouf Shekh

                      Below message I am geeting
                      Dear RAUF SHEKH, Your HDFC Bank Loan 5276 outstanding is impacting your Bureau score, as you owe a total amount due of Rs 7856. Please make immediate payment by visiting https://pydue.in/bdtus .Pls ignore if already paid.

                      Kindly update mobile Number for Rouf Shekh stop messging & calling on [protected] else my do further action for mantal torture.

                      Regards,
                      Shivshankar S Mishta
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 25, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Sep 27, 2021
                      Updated by shivmishra88
                      First thing I am not your customer yet, It seems nor in Future...
                      Have you got idea what's exactly my concern?
                      What's reference number TT??
                      Sep 27, 2021
                      Updated by shivmishra88
                      It's seems you dnt understand my concern or problem yet I am not your customer so how could have all details kindly understand & read my concern on above complain.
                      Sep 29, 2021
                      Updated by shivmishra88
                      Hello Sir/Mam,
                      Its seems your not taking complain here seriously, I am irritated of your auto call reminder process since I haven't taken any loan.
                      Due to your negligence and showing too much ego for the last 4 days just I have also registered a complaint to the National consumer forum with Grievance No 2993486
                      Please understand remove my number [protected] from your list and contact Rauf Sheik.
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                        M
                        MohitSanjwaal
                        Sep 24, 2021
                        Resolved
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                        Resolved

                        I have savings bank account with your bank whose account number is: [protected]. Yesterday I have transacted my money thru Phonepe to the wrong person. The UTR Numbers for those transactions are UTR #[protected],[protected],[protected]. Request you to kindly credit chargeback these transactions as soon as possible.

                        Looking forward for your valuable support.
                        Nov 5, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Sep 24, 2021
                        Updated by MohitSanjwaal
                        Looking forward for your co-operation and support in this regard.
                        Verified Support
                        Sep 26, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you by 29.09.2021. -Zubin

                        -Anay
                        HDFC Bank Customer Assistance
                        Verified Support
                        Sep 29, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience.

                        We have already received your email vide[protected] and we are looking into the same and will revert to you on or before November 12, 2021.

                        We appreciate your cooperation and patience in the interim.

                        -Zubin
                        HDFC Bank Customer Assistance
                        Please update the complaint status on priority. I haven't got the refund till yet
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                          B
                          Bharat Computer
                          Sep 24, 2021
                          Resolved
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                          Resolved

                          Sir I pay the Online Admission Portal (department of higher education haryana ) fees by ATM Debit Card to your bill desk panel, amount of Rs. 4480 / fees on[protected]. The fee transaction is failed show but amount debit in my bank account.
                          and also attache the file screen short

                          ref. no.[protected]
                          date - 15/09/2021
                          Account Holder Name - Umesh Sharma
                          mob. no. [protected]
                          Nov 5, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 27, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We wish to inform you that chargeback has been raised vide reference number PDN177743 on acquiring bank and turn around time for same is October 28, 2021.

                          -Zubin
                          HDFC Bank Customer Assistance
                          Verified Support
                          Sep 29, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience.

                          We have raised a chargeback vide ref # PDN177743. We will credit the account by account by October 30, 2021 (working day) as per regulatory TAT of Rupay (National Payment Corporation of India) / Visa / MasterCard TAT provided we do not get a represented claim (that is proof of transaction) from the acquiring bank.

                          In the event that the bank receives any represented claim from the concerned merchant/merchant's bank in support of the transaction in dispute, then credit will not get processed to your account.

                          -Zubin
                          HDFC Bank Customer Assistance.
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                            Honourable sir,

                            I am confirmed and permanent Employee of HDFC Bank and was appointed by offer letter dated 09th January 2020 and as per communication joined the duty dated 09th March 2020 .

                            Because of leaves during COVID show Cause notice 30 Aug 21 was sent through E mail by Mr. Dhiraj Bhargav, Cluster Head (Retail Branch Banking), dated threatening further necessary action, without prejudice, which was well...
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                            D
                            Dinesh Panigrahi
                            Sep 23, 2021
                            Resolved
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                            Resolved

                            Address: AT-JAMUSAHI, PO-RANGANIPATANA, PS-ODAGAON

                            I have purchased a gift card of Rs 5803 from Ebixcash but couldn't receive the password for opening the document . I have purchased it from 19 September but yet it was not received.
                            I emailed too many times to this but no response from them and I called with customer service 1 time they don't try to solve my problem and after too many times call not connected now .
                            How can i use the amount it was already 5 days passed no response through email or through call.
                            Order id-GIFT[protected]
                            Sep 25, 2021
                            Complaint marked as Resolved 
                            After here Complainted I tried to Customer care number and it was picked instantly and they send the password. Thank You
                            HDFC Bank customer support has been notified about the posted complaint.
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                              D
                              Dinsvar
                              from Mumbai, Maharashtra
                              Sep 23, 2021
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                              This is to inform you that HDFC CREDIT CRAD charged me late fee of Rs 1300 AND int charges of Rs 4065 plus GST for my credit card payment.

                              i have made payment through NEFT from bank and because of tripplr lockdown /containment zone issue the bank made the payment after 2 days .

                              Without considering the situation the credit card company charged my huge amount as charges and interest to my account.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 23, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Sep 25, 2021
                              Updated by Dinsvar
                              Based upon this message please resolve the issue
                              Sep 27, 2021
                              Updated by Dinsvar
                              Still not attended the issue
                              Even after one week no information received
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                                N
                                Nikita8997
                                Sep 23, 2021
                                Resolved
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                                Resolved

                                Address: Ranjhi

                                I have opend my savings account using insta account feature of HDFC Bank (online feature)
                                But i haven't received my welcome kit
                                Oct 24, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 23, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  I
                                  iris13
                                  from MADANAPALLE, Andhra Pradesh
                                  Sep 23, 2021
                                  Resolved
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                                  Resolved

                                  Address: D/NO:1-246-1,KS COMPLEX,NAKKALADINNE,BANGALORE ROAD.

                                  Hi,
                                  Date of Incident:[protected]
                                  On 21st September 2021, Rs 885 has been debited from my savings account for depository charges, i have been contaced to customer care . they told it might be because of opening demat account.
                                  I HAVE NOT OPENED ANY SUCH DEMAT ACCOUNT. if any such account opened its out of my knowledge . Even i have verified in net banking demat account is not linked to my account please find attached image.

                                  Please let me know why the amount is debited and request you to reflect it back to my account .
                                  Nov 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 26, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by September 29, 2021. We request your patience in the interim.

                                  -Anay
                                  HDFC Bank Customer Assistance
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