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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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HDFC Bank reviews & complaints page 214

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P
Princy143
Aug 20, 2021
Resolved
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Resolved

I have purchase an iphone 11 on[protected] invoice no. 20215282 from idestiny. All of my EMI has been deducted but till now I haven't received my cashback. Please help me with this.

Gmail: [protected]@gmail.com

HDFC Bank
Account No. [protected]

Looking forward for a quick response.
Thankyou.
Sep 24, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2021
HDFC Bank Customer Care's response
Dear Customer,

Our sincere apologies for the inconvenience caused to you. Request you to write to us at https://bit.ly/2XS4651 along with the chargeslip copy and offer details (if available) to enable us to check and assist you further. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Zubin
HDFC Bank Customer Assistance
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    Abhayp
    Aug 20, 2021
    Resolved
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    Resolved

    I had applied for hdfc credit card.i was eligible for two credit cards.
    In that I had applied for money back credit card.
    I uploaded all the documents including my salary related things but later I got msg like, We have completed processing your HDFCBank CreditCard App . For details please visit http://www.hdfcbank.com/personal/credit_card/cc_track after 2 days.

    N while checking status it's showing that your application has been declined.may I know the reason?
    N wat should I do for getting one credit card if I have my salary account in hdfc Bank itself.

    Thanks in advance.
    Sep 29, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 23, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We can help with that. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Preethi
    HDFC Bank Customer Assistance
    Verified Support
    Aug 23, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We can help with that. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      K
      Kenny 7869
      Aug 20, 2021
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      Resolved

      Hi I urgently need to travel and when I checked fast tag it was back listed though there was a balance still is under back listed I am stuck

      Thank you for choosing HDFC Bank FASTag! Your Current Balance is Rs. 201.00 ; Wallet Status: ACTIVE ; To re-load
      Aug 23, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 23, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

      -Anay
      HDFC Bank Customer Assistance
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        F
        Fatsar
        Aug 20, 2021
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        Address: No 8/24, Salco Centre, Richmond Road, Bengaluru, Karnataka 560025

        Cancellation of One Assist Membership
        I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 6232 without my concern on date:1/08/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Arungodara13
          Aug 20, 2021
          Resolved
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          Resolved

          Hdfc Bank Without any notification Deducted INTER-BRN CASH CHG INCL GST 160821-MIR22 MIR[protected]/08/21 - 861.40rs
          HDFC Doing Scam with his customers
          Aug 21, 2021
          Complaint marked as Resolved 
          Nothing Doing by bank without resolve my problem bank marked resolved complaint
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 24, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by August 26, 2021. We request your patience in the interim.

          -Anay
          HDFC Bank Customer Assistance.
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            V
            Veer__1
            Aug 20, 2021
            Resolved
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            Resolved

            Address: Hyderabad

            I have to reset my net-banking pin. There are 2 options :

            1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

            2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

            Ps: this used to work earlier, i have had reset my ipin by this method twice earlier.
            Sep 21, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 21, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              P
              Prajwalm7739
              Aug 20, 2021
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              Address: Dharwad, Karnataka 580001

              HDFC Bank have deducted around Rs. 10, 000 as Non maintenance of minimum balance (i.e AMB charges). I have loan also in that bank. if delay even 1 day the recovery will threaten me and will speak very rude. But when it comes to AMB charges no one informed me. even there is no sms with regard to AMB charges.
              Above all they even don't disclose any where how much is AMB charges.
              As soon as you deposit they deduct it.
              Same thing happened to me. I did not know aound Rs. 10, 000 is AMB charges. For very urgent purpose I deposited money and they deducted the entire amount. At that kind o[censored]rgent only god knows how much problem I faced due deduction of amount.
              I know what to do now! Even manager don't responded properly. Whether I should go to court or inform RBI regading this?

              My details - Suvarna R mayacharya
              Phone No. [protected]
              Customer ID[protected]
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 21, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by August 26, 2021. Request your co-operation and patience in the interim.

              -Anay
              HDFC Bank Customer Assistance
              Aug 27, 2021
              Updated by Prajwalm7739
              Gentle Reminder,
              Dear Mr. Anay, its 27th of August. No one responded me till now. I kindly request you to revert back to me at the earliest.

              Regards,
              Prajwal D mayacharya
              Sep 20, 2021
              Updated by Prajwalm7739
              hi there,
              Will I be getting any reply from your end? What happened to the money that you guys ate?
              This kind of behaviors is not acceptable being a largest private bank.
              or let me know if I should contact any other person.
              Jan 15, 2022
              Updated by Prajwalm7739
              Now I am regreting why did I opened bank account in HDFC.
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                B
                Bazingacooper
                Aug 20, 2021
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                Resolved

                Address: Nelson manickam road Nungambakkam
                Website: Hdfc bank

                Hi my name is babu, my sister is working at hdfc bank (hdb financial services) as personal banker.. cbros building Nelson manickam road she was on her 9month pregnancy.. doctor advised her to don't take stairs, don't visit the crowded place etc .. due to covid advise do for wfh and taking rest and etc, most of the companies helping their employees... In maternity periods I think...everyone knew that how everyone treat a pregnant women ..but here one pregnant lady felt down and got abortion due no lift and dangerous slippery steps and no proper building facilities, no safety precautions for covid
                but in this organization no one cares, prime unit head Anish and anil and some managers nothing caring about his employees, her unit head told her to take few days leave and come back. I don't think so this is how treating and empathize their employees. No medical leaves, who's responsible for the girl lose.they do only one thing pressuring employees achieve those monthly targets that's it their job finished.. better u can run other business to doing this. No safety, Hazzard un healthy environment and no safety. Precautions none . Management extending shifts timings without any information for lady employees, no proper safety in office, there few employees affected by covid stills managers asking to come to office and forcing to work and threatened by mangers on this issue my sister heard it.
                Im having one my doubt, to managers Anish and anil !!! Un knew this already if someone in ur family affected by covid did u ask them to come office ask To work even medical emergency ??? or in ur family ur sister or ur wife she on labour do u ask them to work at unsafety dangerous place...and there is possibility to sperad covid ?? I'm done . Pls if someone seeing any responsible authority pls look on complaint pls check their ask employees about their issues . And try to resolve them.For the note i[censored] want business first priority should be ur employees, godly 🙏 my sister resigned.and thanks to Anish and managers for the unsafety place to work .
                Sep 22, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 20, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  Aarti Mer
                  Aug 19, 2021
                  Resolved
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                  Resolved

                  Address: D - 113 VALLABH VIHAR COMPLEX MAHAVIR HALL

                  Why in my salaried a/c MiREVENUE HOLD THROUGH GEFU is showing of Rs3674/- though am not holding any credit card and my loan Installments are also on time Kindly remove this hold from my a/c. At least u officials should give some intimation why this is happening.
                  My ac is salaried so there is no need to maintain the balance. So pl help me out in this and we believe in this Consumer Complaints forum so help me out and reply me on my mail [protected]@gmail.com soon possible.
                  Remove that hold.
                  Sep 25, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 24, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience. Your email has been already received in this regard vide HBL=[protected], our team will review the case and respond to you by September 02, 2021.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    S
                    selina mohanty
                    Aug 19, 2021
                    Resolved
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                    Resolved

                    Hi,

                    Worst service proving by hdfc. Amount of 1060 has been hold in my salary account. Refund my money immediately without any information how can you hold this amout. How can you do such a cheap activity. A salary account is not required for minium balance. Please do the needful otherwise I will put this issue on higher level.

                    Phn num - 761935*9*3
                    Branch -Marathahalli outer ring road banglore
                    Ifsc - HDFC009118
                    Sep 25, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 21, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance".
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                      S
                      Singh Simardeep
                      Aug 19, 2021
                      Resolved
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                      Resolved

                      Address: Guru nanak public school sarbha nagar ludhiana

                      Debit card atm annual charges against salary account no [protected] in the name of simardeep singh. I am visit brs nagar brach & submit application dt 5.8.21 with madem anu, mr hardeep, told to revese these charges aprove by branch manager but till date not solve my problem
                      Application submit to brach copy attach in mail
                      Your bbrs nahar brach staff totaly misguide to customer
                      Please solve my problem otherwise close my account
                      Tks
                      Sep 25, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Aug 19, 2021
                      Updated by Singh Simardeep
                      Debit card no [protected]
                      Verified Support
                      Aug 21, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      we are working on your concern vide Ref ID:[protected] and will revert to you on 23/8/2021.

                      -Anay
                      HDFC Bank Customer Assistance
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                        T
                        Tanya gupta67
                        Aug 19, 2021
                        Resolved
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                        Resolved

                        Address: 64/248/a hastinapuri, cod road agra

                        Transaction failed but amount deducted from my account 1000 rs and did not credited also. Refrence no is[protected] and[protected] please check and refund my money please
                        Sep 28, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 21, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Our sincere apologies for the inconvenience caused to you. We wish to state that the referred transactions have been reversed to your account. Request you to refer to your account statement to verify the same.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Pradeep0424
                          Aug 19, 2021
                          Resolved
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                          Resolved

                          Hi Team,
                          I had applied for a top up of loan and the ric department has denied without giving the reason, I request for the reason of denial.

                          Regards,
                          Pradeep
                          Sep 27, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 21, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Anay

                          -Anay
                          HDFC Bank Customer Assistance
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                            T
                            Tuhin \'kumar Mitra
                            Aug 19, 2021
                            Resolved
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                            Resolved

                            Money got deducted with from below-

                            DC INTL POS TXN MARKUP+ST[protected]MIR[protected]

                            I never got any message from bank on what basis this happened. Please refund.

                            complaint logged last got resolved, however no resolution was provided.
                            Aug 24, 2021
                            Complaint marked as Resolved 
                            HOW COME IS THIS GETTING RESOLVED WIHTOUT ANY RESOLUTION??????OPEN THIS COMPLAINT I had shared my number and was told that this would get resolved, but where is the RESOLUTION??????
                            HDFC Bank customer support has been notified about the posted complaint.
                            Aug 19, 2021
                            Updated by Tuhin \'kumar Mitra
                            WHY IS IT STILL SHOWING AS RESOLVED???????????????
                            Verified Support
                            Aug 19, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              R
                              Raghava422
                              Aug 18, 2021
                              Resolved
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                              Resolved

                              I have ordered a IQOO Z3 on 26th July 2021. It was to be received on 2nd August 2021.But I haven't received my prouduct.

                              Amazon initiated the refund on 10th August 2021 it was expected to come on 11th August 2021.

                              Amazon gave me the Reference ID 98850347 but the HDFC bank has still not credited my money.

                              Please help me as soon as possible
                              Oct 3, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 19, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                M
                                ManishMKgn
                                from Kolkata, West Bengal
                                Aug 18, 2021
                                Resolved
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                                Resolved

                                I got a call for a policy from 2013 that is expiring and mentioning that i have not paid all the premiums except the first one of 50000. I was then told to contact the Relationship Manager for more details. Options given to me were to pay 2 premiums of 50K to unlock the policy or some revival etc. I could sense that it was a fraudulent call as i never transacted with HDFC Life. So didn't share any of my details but captured information that they had about this virtual policy.
                                Policy# mentioned was 10023582.
                                Call was received from 91-[protected],
                                Relationship manager name given to me was Nishal Agarwal: 91-[protected]
                                Sep 19, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 19, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Request you to write to us at [protected]@hdfclife.com mentioning the caller details and contact number on which the call was received to enable us to investigate the matter. Further, we request you to refrain from paying any amount to anyone claiming to be from the bank or any institution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  Akber Alam
                                  from Noida, Uttar Pradesh
                                  Aug 18, 2021
                                  Resolved
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                                  Resolved

                                  Address: Greater Noida

                                  I have bought my iphone12 with hdfc bank finance on 16/10/2010 in Vijaya sales Greater Noida. As mentioned by hdfc bank (To receive cashback of 3000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 270 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

                                  Contact No. [protected]
                                  Sep 19, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 19, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Lavanya Yaddanapudi
                                    Aug 18, 2021
                                    Resolved
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                                    Resolved

                                    I got an amount of 6539 from my account. need to know the reason behind this transaction. This was the message.

                                    UPDATE: INR 6, 539.28 debited from HDFC Bank XX6001 on 18-AUG-21. Info: .DC INTL POS TXN MARKUP+ST[protected]. Avl bal:INR 27, 580.30

                                    I recently used my card for an online international transaction from US for lyft app which costed around 800. Kindly get back for further clarification
                                    Sep 19, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 19, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer
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                                      S
                                      suresh768
                                      Aug 18, 2021
                                      Resolved
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                                      Resolved

                                      Deducted amount 29,50 for 3 times

                                      Address: hdfc kukatpally branch, hyderabad

                                      .NWD DECCHG 10-08-21 CARDEND[protected]MIR[protected] 29.50
                                      .NWD DECCHG 10-08-21 CARDEND[protected]MIR[protected] 29.50
                                      .NWD DECCHG 10-08-21 CARDEND[protected]MIR[protected] 29.50

                                      i have taken amount from other bank once and 2 times amount given wrongly, i didnt do any transaction from hdfc or other bank ATMs except this. but i dont know why hdfc bank deducted 3 times 29.50.
                                      As per rule is 5...
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                                      Fultushi
                                      Aug 18, 2021
                                      Resolved
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                                      Resolved

                                      I was supposed to get a refund of RS.4084 but not received yet
                                      Sep 19, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 19, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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