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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 214

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A
amithtk2974
Aug 14, 2021
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Address: India

This is to inform you that I have not received the refund for subscribing to Zomato IPO through HDFC securities. The shares have not been allotted to me and I have still not received the refund even as of 14-August-2021.

HDFC securities says that it is not their problem, they have released the funds and I have to contact the bank. Bank is stating that this is an issue pertaining to HDFC securities and I have to contact them. No c-ordination between the teams and just making me run around for my refund. Have mailed multiple times but no resolution on this matter.
+1 photos
Sep 21, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2021
HDFC Bank Customer Care's response
Dear Customer,

Apologies for the inconvenience faced We understand that you have also raised your concerns at INFODP vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before August 18, 2021 with an update.

Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.



-Zubin
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    kumaraveluma
    Aug 14, 2021
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    I have done a neft transaction from my hdfc bank app to my father's indian bank account for inr250000 on10/08/21.It has not yet credited into his account.Reference number for the transaction is N[protected].Kindly solve this issue.
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We find your fund transfer through NEFT is successful.

    -Zubin
    HDFC Bank Customer Assistance.
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      A
      Ambisbs
      Aug 14, 2021
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      Address: P AMBIKAPATHY 73A/365 CHENGAM ROAD TIRUVANNAMALAI TAMIL NADU PIN 606603

      Dear Sir,
      I am not properly coin my words to explain the mentally stress I am facing for the past one and half years .I haven't expected such a poor customer service from a company in India which stands third place in the market capitalisation.I am one of preferred banking customer and I am having valuable relationship with our bank for more than fifteen years and got a prestigious best client certificate too from our bank..I have attached the above prestigious certificate for your kind reference.😭
      Sir, I want to bring to kind notice that I availed a drop line OD during December 2018 in the name of Sri Balasubramaniar Complex.
      Loan No 83453481
      And completely closed the loan December 2019.
      .Along with my property I pledged my brother's property also since the lap team added him as a co applicant and I pledged his property document too as a security to get the required loan amount.
      After a year my brother asked his pledged document for his buisness purpose, so I completely settled the whole amount and closed the above loan account and availed a new loan in our bank itself by pledging my other properties.

      From March 2020 till date for the past more than 16 months I am struggling and facing mental agony to release my house document and my brother's house document for sub division of the above house property between us but all in Vain My brother patiently waited for six months and after that he suspected me and he thought I purposefully avoiding to surrender his document.Because of this my brother got angry with me and facing a lot of family problems due that and even sent me a court notice .
      I don't know what your team is doing for the past 16 months to just the release the documents.
      Due to this not only mentally but financially too me and my brother lost a lot because of my locked documents during this covid Panadamic .I don't know how are you going to compensate the above losses I accured mainly due to the carelessness and poor customer service of your employees.
      I have decided to completely close all my accounts in our bank (Am having more than 15 accounts) and decided to shift to Kotak Mahindra Bank.
      So, I humbly beg you to take necessary steps to release my pledged documents and relieve me from the mental stress I am facing for the past one and half years.
      Waiting eagerly for your favorable reply
      Thanking you
      Warm Regards
      P.AMBIKAPTHY.B.E
      PROPRIETOR
      M/S SRI BALASUBRAMANIAR COMPLEX
      M/S SRI BALASUBRAMANIAR CINEMAS
      OLD NO 73 A, NEW NO 365 CHENGAM ROAD
      TIRUVANNAMALAI
      TAMIL NADU
      PIN 606603
      MOBILE
      [protected]
      [protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Aug 14, 2021
      Updated by Ambisbs
      Dear Sir,
      I am not properly coin my words to explain the mentally stress I am facing for the past one and half years .I haven't expected such a poor customer service from a company in India which stands third place in the market capitalisation.I am one of preferred banking customer and I am having valuable relationship with our bank for more than fifteen years and got a prestigious best client certificate too from our bank..I have attached the above prestigious certificate for your kind reference.😭
      Sir, I want to bring to kind notice that I availed a drop line OD during December 2018 in the name of Sri Balasubramaniar Complex.
      Loan No 83453481
      And completely closed the loan December 2019.
      .Along with my property I pledged my brother's property also since the lap team added him as a co applicant and I pledged his property document too as a security to get the required loan amount.
      After a year my brother asked his pledged document for his buisness purpose, so I completely settled the whole amount and closed the above loan account and availed a new loan in our bank itself by pledging my other properties.

      From March 2020 till date for the past more than 16 months I am struggling and facing mental agony to release my house document and my brother's house document for sub division of the above house property between us but all in Vain My brother patiently waited for six months and after that he suspected me and he thought I purposefully avoiding to surrender his document.Because of this my brother got angry with me and facing a lot of family problems due that and even sent me a court notice .
      I don't know what your team is doing for the past 16 months to just the release the documents.
      Due to this not only mentally but financially too me and my brother lost a lot because of my locked documents during this covid Panadamic .I don't know how are you going to compensate the above losses I accured mainly due to the carelessness and poor customer service of your employees.
      I have decided to completely close all my accounts in our bank (Am having more than 15 accounts) and decided to shift to Kotak Mahindra Bank.
      So, I humbly beg you to take necessary steps to release my pledged documents and relieve me from the mental stress I am facing for the past one and half years.
      Waiting eagerly for your favorable reply
      Thanking you
      Warm Regards
      P.AMBIKAPTHY.B.E
      PROPRIETOR
      M/S SRI BALASUBRAMANIAR COMPLEX
      M/S SRI BALASUBRAMANIAR CINEMAS
      OLD NO 73 A, NEW NO 365 CHENGAM ROAD
      TIRUVANNAMALAI
      TAMIL NADU
      PIN 606603
      MOBILE
      [protected]
      [protected]
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        A
        Ashish Dadwal
        Aug 14, 2021
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        Resolved

        Address: Guwahati

        HDFC Customer Care has been harrassing me continuouslly for payment of Credit Card Bill amounting to INR 287000. I have deposited 400000 INR in my HDFC Credit Card, but the card is still blocked.
        Oct 13, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Aug 14, 2021
        Updated by Ashish Dadwal
        Since I am unable to make payments or use my card timely, I shall be filing for losses incurred due to blocked transaction amounting to INR 4.5 million
        Verified Support
        Aug 16, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

        -Zubin
        HDFC Bank Customer Assistance
        Verified Support
        Aug 18, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Regret the inconvenience caused and request you to share contact number from which you received harassing calls for us to further investigate your query.

        -Zubin
        HDFC Bank Customer Assistance
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          My name is Aishwarya Trivedi. On the 3rd of August, 2021 I made a payment of Rs, 5220 from my debit card to CL Educate for a course named varc1000 for cat preparation.
          the gateway used for the payment was the HDFC gateway.
          after the payment, the screen showed the message "order awaited "with a payment reference number ( i have attached the screenshot as well)

          the amount got deducted from my account but the...
          +4 photos
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          B
          Brajeshvishwakarma
          Aug 13, 2021
          Resolved
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          Resolved

          Address: Hdfc Bank Vidisha 464001

          Not received reliving letter
          +1 photos
          Sep 19, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 14, 2021
          HDFC Bank Customer Care's response
          Hi,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

          -Anay
          HDFC Bank Customer Assistance
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            D
            DrBMngap
            Aug 13, 2021
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            This is a complaint on this process of blocking my new savings account opened at HDFC, Green Park Extension just because o[censored]ndelivered welcome letter. I am a doctor working in Noida and I'm on duty daily and no one is at home to receive the letter. This is causing a great deal of inconvenience and visiting the branch just to resolve this issue (during the usual bank working hours) is difficult considering my work shifts and location
            Kindly unblock my account at the earliest
            Account number-[protected]
            Branch- HDFC Green Park Extension
            Sep 15, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 14, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by August 20, 2021. Request your co-operation and patience in the interim.

            -Zubin
            HDFC Bank Customer Assistance
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              B
              bhavanashahi
              Aug 13, 2021
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              Resolved

              Address: HDFC Sahastradhara Road
              Website: www.hdfcbank.com

              Every quarter my account is getting deducted of 295/- INR. My attempt to settle this has not been successful. Pl sort this problem and reverse all charges.
              Sep 15, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 13, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                M
                murali palukuri
                from Hyderabad, Telangana
                Aug 13, 2021
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                Net banking transactions & ATM transactions are blocked without intimation

                I have been using an HDFC debit card account for the last 8+ years. And I have taken a personal loan as well.

                Yesterday(August 11th 2021) onwards I am facing an issue in netbanking while viewing my balance and while sending money to added beneficiary users.

                Issues in detail:
                1. Getting messages like "We are unable to carry out your instruction. Please contact the bank" while viewing my balancebr...
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                S
                Aug 13, 2021
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                Resolved

                Hi,

                I have transferred ₹500 to my relative back account via Phonepe,

                From HDFC Bank,
                To Indian Bank,

                Amount debited but not credited/reversed. It is more than 2 months.
                +1 photos
                Sep 17, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 13, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  S Swadharshini
                  Aug 13, 2021
                  Mar 16, 2023
                  This thread was updated on Mar 16, 2023
                  Resolved
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                  Resolved

                  I got a call from HDFC they aske to pay 1500 rs for interview and after aptitude and HR interview they asked me to pay 7500 rs I told them I will not pay but they told that they will send my documents to company and they will block my files and documents for 3-4 years so I thought my career future will get affected so I paid then they send me the intent letter next day then they ask me to sign in a paper and send then I send they said they will provide offer letter and my money tomorrow

                  Contact number :

                  Recruiter no: [protected]

                  HR who called me is : [protected]
                  Abhilasha Mahanta
                  Please help me to get my money back
                  And they said if I not pay 7500 na they will ask us to pay rs 40000 for penalty for wasting there time ah

                  Now they are asking me to pay 10400 rs and till they didn't send me the offer letter and my money return
                  +6 photos
                  Sep 15, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 13, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants/candidates and does not collect any fee/registration/recruitment charges etc for referring and placing applicants/candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee / charges / payment to them.

                  -Preethi
                  HDFC Bank Customer Assistance
                  I got a call from HDFC they aske to pay 1500 rs for interview and after aptitude and HR interview they asked me to pay 7500 rs I told them I will not pay but they told that they will send my documents to company and they will block my files and documents for 3-4 years so I thought my career future will get affected so I paid then they send me the intent letter next day then they ask me to sign in a paper and send then I send they said they will provide offer letter and my money tomorrow total my money 35800.
                  Please my help to back a money.

                  I am complaining about getting money for job recruitment - Comment #4093762 - Image #0
                  I am complaining about getting money for job recruitment - Comment #4093762 - Image #1
                  I am complaining about getting money for job recruitment - Comment #4093762 - Image #2
                  I am complaining about getting money for job recruitment - Comment #4093762 - Image #3
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                    V
                    Vicel
                    Aug 13, 2021
                    Resolved
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                    Resolved

                    Wallet is frozen

                    My HDFC fastag is showing that it is frozen when I try to login. There is balance in it also. I'm not sure why this is happening.I have to travel in 2 days and it's very inconvenient for me. Please provide me with some assistance cause without prior information how can the wallet get frozen....
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                    S
                    SumeenSanghvi
                    Aug 12, 2021
                    Resolved
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                    Resolved

                    I have applied for zomato ipo from zerodha and YE[protected] is the application number.
                    I haven’t received the allotment and the mandate also got expired on 03rd august. Till date the money has not been refunded and I don’t have visibility to where the money is.
                    Please help understand and get the refund. Attached are some more details.
                    +3 photos
                    Sep 16, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 13, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                    -Anay
                    HDFC Bank Customer Assistance
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                      T
                      trena
                      from Bengaluru, Karnataka
                      Aug 12, 2021
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                      Resolved

                      I am trying to change my address since week. First, their customer service people are not educated enough and give incorrect information due to which I wasted my trip to bank. I got reply after a week that my request has been reject even though I entered same address as in my passport and also they dint give detailed on exactly what is the mismatch. My question is why this banks asks me to fill the address if they eventually want the address of address proof. Can’t they use the same? Total foolishness. Avoid this worst bank.
                      Sep 15, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 13, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Sorry to hear about your experience. We'd like to help you resolve this at the earliest. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
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                        HemaGunu
                        Aug 12, 2021
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                        Resolved

                        UPI - Failed transaction

                        Hai this is Hema Priya, i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and netbanking it is unblocked and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, payzaap etc. Since my upi is not unblocked am not able...
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                        Sushmita Ghosh1002
                        from Chandigarh, Chandigarh
                        Aug 12, 2021
                        Resolved
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                        Resolved

                        I Sushmita Ghosh and i am so disappointed when i found that two times on same day 10/august/2021- rs 708/- amount deducted by hdfc bank for amg charges or they say non maintenance charges. They didn't even sent any notice regarding this . I am depressed and furious. kindly refund the amount as soon as possible.
                        Sep 15, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 13, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          N
                          Nagoor1396
                          Aug 12, 2021
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                          Resolved

                          Address: Chennai

                          I had a salary account with HDFC bank which got converted to savings account in Dec 2019 when I left my job.i had to settle back in my home town due to Corona lockdown and since than I'm not able to visit the Chennai branch where I had my account.i visited local branch but they were not able to help because this account have non maintenance charge of -5278 as of now
                          I can't visit Chennai branch because my current condition does not allow me to do so.i can visit local branch and they are asking me to get my account to so they can further proceed to close the account.
                          Please waive of the occured non maintenance charges of -5278rs from my account so I can get this account closed
                          It will not affect my CIBIL score still it feels inconvenient to have a dormant account.im Also unable to pay this amount as I'm not financially able.if only Chennai branch can settle this issue than please arrange a callback from branch so I can convey my message to them.
                          My number is [protected]
                          Sep 15, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 13, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            Nikhitha Sekhar
                            Aug 12, 2021
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                            Resolved

                            I have ordered a purse and after ordering I got a mail informing that they will deliver it within 14 working days which is note delivered yet. @flatworldrewards through only I have ordered. Please do take action against these kind of fraudulent activities.
                            +2 photos
                            Sep 20, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 13, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              arun.nair
                              Aug 12, 2021
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                              I have been using HDFC Fastag and today (12 Aug 21) when I tried recharging the wallet I got the message that the account is frozen!!!

                              How can they just freeze wallet without informing the customer about it and actions to be taken to unfreeze the account?
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 13, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                              -Anay
                              HDFC Bank Customer Assistance
                              Aug 19, 2021
                              Updated by arun.nair
                              is this a joke?
                              how do i email "fastag.[protected]@insolutionsglobal.com" ???
                              and how do contact reach Fastag Team directly at "[protected]"???
                              regards, Arun
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                                V
                                Aug 12, 2021
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                                I have purchased my iphone11 with hdfc bank credit card on 19/03/2021 in unicorn pacific mall new delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in unicorn, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                HDFC Bank customer support has been notified about the posted complaint.
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