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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 210

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M
Mayur Ray
Aug 28, 2021
Resolved
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Resolved

Can't close my Fixed deposit

Address: Marathahalli Bangalore

I am trying to liquidate my FD, I am getting this error.

We are unable to liquidate your Fixed Deposit since the source account from which your FD was originally booked is closed/blocked. Please visit your HDFC Bank Branch for liquidating the Fixed Deposit.

Why is it mandatory for the banks to provide this justification when i opened my FD through netbanking. Worst concept ever!

Please liquidate...
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Rakeshk55631231
Aug 28, 2021
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Resolved

Address: Kalkaji nehru enclave branch south delhi

Respected Sir

Amid pandemic, I would request to kindly address the issue faced by me due illegal deduction of my salary by Bank by marking Leave without pay of 27 days which was applied by my Branch Manager, without my consent and knowledge.

Also my leaves for year[protected] has yet not been credited since April 2021 to my leave balance which is in total 30 privilege leave against which only 2 PL has been allowed. I have asked for the leave policy document many times but the same has not been provided till date.

Aa per Bank policy I informed and applied for COVID leaves, which is special category leave and have forwarded supporting documents as well but the same has not yet granted or approved. I have asked for the reason via various Bank platform and mails but the same went unreplied without any policy regarding the same.

I also informed HR and my Branch manager dated 18 August 2021 regarding the COVID lockdown status and Apprehension that there would be wrongful deduction of salary due to illegal LWP marked but the same went unanswered for more than 15 days and today they have deducted 27 days salary for current month, without any intimation or information.

Request to kindly look into the matter as by such Ill treatment I am being mentally and financially harassed . This is very alarming situation for me and I am afraid that the same ill treatment may continue. Hence request your honour's kind address regarding the same as soon as possible.

Regards
Rakesh kumar singh
Manager
HDFC Bank
Kalkaji Nehru Enclave Branch
Branch code 0271
M. No. [protected].
Oct 11, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Aug 28, 2021
Updated by Rakeshk55631231
The complaint against HR person Prateek pawan Hr North Head.
Aug 30, 2021
Updated by Rakeshk55631231
Kindly do needful to delete the above complaint.
Aug 30, 2021
Updated by Rakeshk55631231
I suspect some phishing and account hacking. Kindly delete the complaint. I just came to know about this.
Verified Support
Aug 31, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience you may have faced. Your query has been shared with concerned team for further action. Our bank official will respond to your query on or before September 01, 2021.

-Anay
HDFC Bank Customer Assistance
Verified Support
Aug 31, 2021
HDFC Bank Customer Care's response
Dear Customer,

We request you to provide us your employee code to check and assist you further.

-Anay
HDFC Bank Customer Assistance
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    Aditya Keni
    Aug 27, 2021
    Resolved
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    Resolved

    Failed transaction but amount debited

    I made payment of ₹1, 90, 312.7 towards my college BITS Pilani fees through Paytm payment gateway through net banking at around 10:30PM on[protected].
    The amount got debited from my account but transaction failed.
    Please resolve this issue ASAP as it is a big amount and I need to pay the fees....
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    Puiik
    Aug 27, 2021
    Resolved
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    Resolved

    I had ordered a product on Zara worth ₹3590 on 27th Aug 2021. Money got deducted, payment failed, order got canceled and refund not initiated . Please help ASAP
    Sep 30, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 28, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      L
      Lukeswar Sahu
      Aug 27, 2021
      Resolved
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      Resolved

      I have been sending mail from last 20 days to get the food card in my current present address. I keep sending mail to all the concerned department or groups for HDFC Food card but no one care . Since last 6-7 months amount is there in my card it will get waste as my Card is expired.
      I want first to get the new card and later the amount should transfer to new card from old card
      Sep 30, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 28, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      I am fed up with HDFC Food Card support Team. Such bad service...pathetic experience...
      They are sharing below contact number for complain which is not is use.

      Contact us at our Landline number[protected] during Banking hours
      Thanks for the response. Today I received the food card in my kyc updated address. Actually I requested for delivery at present home address but they delivered at my updated address which is also fine. So my issue got resolved and don't want further complaints. Thanks to the team.
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        S
        Aug 27, 2021
        Resolved
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        Resolved

        My salary account got blocked due to address issues. I visited the bank with address proof and requested for activation. They said it will get activated within 7-10 days. It has been more than 10 days, still my account is blocked. Please concern.
        Account number -[protected]
        Ifsc- hdfc0000240
        Sep 30, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 28, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Apologies for the inconvenience caused, we have shared your comments with the concerned team and our branch officials will get in touch with you at the earliest by September 01, 2021. We request your patience in the interim.

        -Zubin
        HDFC Bank Customer Assistance
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          SSMondal
          Aug 27, 2021
          Resolved
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          Resolved

          I blocked my netbanking, debit card and UPI ID due to some fraudulent transaction...after that I activated netbanking, re-issued new debit card..but while unblocking UPI ID by submitting a written application at nearby branch, I am not getting proper response /help from branch officials...they are advising to contact phone-banking and phone banking official are saying to contact the branch..it seems like a never ending loop..so could you please help me out by saying who is the concerned for resolving UPI ID related issue or do I need to follow any more step from my end.
          Aug 31, 2021
          Complaint marked as Resolved 
          It is resolved now.
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 28, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          While entering the 9 digit docket/ref no '[protected]' in https://bit.ly/2Lzhyn3, it shows "Please enter valid Complaint Ref No." and due to this reason I am unable to submit this form as you suggested..Please let me know how I can submit this form..Thanks

          Please Unblock UPI - Comment #3886175 - Image #0
          Please Unblock UPI - Comment #3886175 - Image #1
          Unable to submit the form in https://bit.ly/2Lzhyn3 as it says the raised reference number[protected] is invalid
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            S
            Shobk
            Aug 27, 2021
            Resolved
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            Resolved

            My Claim form -10C (MHBAN[protected] has been rejected by EPFO for reason Mobile no:.[protected] is not registered with any UAN.(Message received from EPFO)

            I contacted pad finance department. They asked for fresh 10C form which has been submitted. I have been following up for the past 2 month by sending emails. However I get no reply to any of emails and there is no response for calls as well.

            My emp code is S9763. Request you to kindly check.
            Sep 30, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 28, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              S
              SHAMAUDDIN KHAN
              Aug 27, 2021
              Resolved
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              Resolved

              Address: Kopaganj up

              Dear,
              I opened a salary account with HDFC BANK KOPAGANJ. I have completed my full kyc by visited branch nearly 25 days ago . And after that i received a sms as that "my welcome kit is dispatched and if you didn't received in 7 days then please contact us". Its already 25 days and still i didn't received my welcome Kit. I tried to get correct information by cutsomer care but didn't received any satisfactory response. Kindly please update me that when my welcome kit will be delivered to me.
              Sep 30, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 28, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                iamagni
                Aug 27, 2021
                Resolved
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                Resolved

                I am customer with HDFC Bank since last 5 years and immediately they block my account stating that welcome kit returned undelivered. I haven't informed about any welcome letter is going to deliver neither I got any on my adress. I am suffering from last 1month kindly resolve my problem.

                Saurabh Agnihotri
                Hdfc bank nigdi branch Pune Maharashtra
                Sep 28, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 28, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Apologies for the inconvenience caused, we are working on your concern vide Ref ID:[protected] and will revert to you by 6/8/21.

                -Zubin

                HDFC Bank Customer Assistance
                Verified Support
                Aug 28, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by September 02, 2021. Request your co-operation and patience in the interim.

                -Zubin
                HDFC Bank Customer Assistance
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                  Y
                  Yash Sodha
                  Aug 27, 2021
                  Resolved
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                  Resolved

                  I applied for the opening of a PPF account in HDFC bank online on 26th Aug 2021. However, my account was opened in the Anna Nagar branch, Chennai. Whereas I don't reside there. I cannot go to Chennai every time I have some issue with respect to my PPF account. So, you are requested to transfer my PPF account to my home branch where I hold my savings account.
                  Sep 27, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 27, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    A
                    Ajji_12
                    Aug 26, 2021
                    Resolved
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                    Resolved

                    Address: HYD, HYD

                    I have raised two complaints with out providing the resolution those two requests kept on resolved state . Please do needful on the same .

                    My Loan got restructured with out my approval, I am requesting the Backup to cancel the restructure . Please do needful on the same .
                    Sep 28, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 28, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Please share with us both the email IDs, viz. the one from which the mail was sent and the one to which it was sent. We will check and get back to you.

                    -Zubin

                    HDFC Bank Customer Assistance
                    Verified Support
                    Aug 28, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Please DM us both the email IDs, viz. the one from which the mail was sent and the one to which it was sent. We will check and get back to you.

                    -Anay
                    HDFC Bank Customer Assistance
                    [protected]@gmail.com
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                      M
                      Majhar_k
                      Aug 26, 2021
                      Resolved
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                      Resolved

                      Address: Kishangarh

                      Sir,
                      Mere account jisme mi revenue hold ke naam se 3264/- Rs dikha rahe h
                      Account no.[protected]
                      Name asif qureshi
                      Ifsc code HDFC0001837
                      HOLDING AMT 3264.54/-
                      Please release these amt
                      +1 photos
                      Oct 9, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 28, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by September 01, 2021. We request your patience in the interim.

                      -Zubin

                      HDFC Bank Customer Assistance
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                        nishithkj
                        Aug 26, 2021
                        Resolved
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                        Resolved

                        I got a text message saying
                        Ur transaction on HDFC Bank DEBIT/ATM Card ending 1026 for Rs. 7200.00 has been credited/reversed by VAISHNODEVIP on[protected]:16:25:03
                        but still my account balance is not credited with the amount, kindly help.
                        Sep 27, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 27, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and transaction details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          Shatrughan Sahu
                          Aug 26, 2021
                          Resolved
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                          Resolved

                          Address: SCO No. 27, 2nd Floor, Opp. Hotel Ramada,, – Ambala Highway, Zirakpur, Punjab 140603

                          Dear Concern,
                          I am getting error while login of Fasttag account as "Wallet freezed", Please look into this and resolve the same.

                          Vehicle No - DL9CAS2283
                          Mobile - [protected]

                          Current balance 1200++
                          Thanks
                          Shatrughan
                          Sep 27, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 27, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                          -Anay
                          HDFC Bank Customer Assistance
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                            Nirmalya61
                            Aug 26, 2021
                            Resolved
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                            Resolved

                            Address: UDITA,37 SIBAJI ROAD, Kolkata-700032

                            Did a transaction with Amazon on 25th August '2021 for Rs.16, 999/- using my HDFC debit card. The transaction failed, yet the amount was debited from my account.

                            Later on, today i.e 26.08.21 got a message from JK-HDFCBK: "ur transaction on hdfc bank debit/atm card ending 3431 for rs. 16, 999/- has been credited/reversed by Amazon on[26.08.05:20:37"

                            It has been more than 6 hrs, still the amount is not reflecting in my bank account balance statement.
                            Sep 27, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 27, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            Mam ...when did u receive the amount???
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                              H
                              hash128
                              Aug 26, 2021
                              Resolved
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                              Resolved

                              I have a done a recharge of Rs 149 through HDFC Bank App on 20th Aug'2021. The balance for the same got deducted from my account but recharge not processed or no refund received since them. In application the beneficary shows HDFC Bank only. I have raised complaint regarding same from HDFC Bank Mobile application, website & Online complaint portal of HDFC. After i submit complaint after 2 days i receive same type of mail from all 3 points that Payment processed from bank end and after that when i revert with screenshot of the transactions no response from HDFC end. It's been 6 days since that & I doesn't have any way to track the complaints to HDFC. I urge to look into this and request for refund.
                              +1 photos
                              Aug 27, 2021
                              Complaint marked as Resolved 
                              I have received the refund amount same as money that got deducted from my account.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 27, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Complaint now resolved from HDFC Bank'e end. Very thanks for support.
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                                ranjan2901
                                Aug 25, 2021
                                Resolved
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                                Resolved

                                Address: Ghatsila East Singhbhum

                                Dear Team
                                On behalf of my colleague Mr Sanjay Singh who visited to your HDFC bank Ghatsila Branch for asking loan statements and he faced some query regarding getting the statements, when he asked to your bank staff Mr.Chandan Bose he behaved in very annoyed way which is not acceptable.
                                My colleague is your regular customer and he is having his boss authorization letter and his id proof to collect the statement but Mr.Chandan Bose behavior was not appropriate.
                                Definitely for this type of behavior we will give feedback in social media also, so that he must understand the value of customers in this pandemic.
                                Kindly it’s request to your team also to take some action in this behalf.
                                Name:CHANDAN BOSE
                                DESIGNATIONS:WBO LOAN DEPARTMENT
                                BRANCH:GHATSILA
                                DISTRICT:EAST SINGHBHUM
                                STATE:JHARKHAND
                                PIN:832303
                                Aug 26, 2021
                                Complaint marked as Resolved 
                                Concern hdfc staff called my colleague and apologize his mistake.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  syed129
                                  Aug 25, 2021
                                  Resolved
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                                  Resolved

                                  My hdfc savings account has blocked state from past years.
                                  I recently did my re-kyc for the second time and also visited hdfc bank personally more than twice. I didnt received any sms saying my account status has been successfully changed from blocked to active. I am doing online transaction, following is the message received with transaction failure: there is a memo present on the debit account, transaction declined.
                                  +1 photos
                                  Sep 28, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 27, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience. This is not the experience we want you to have. Our Bank official will respond to you on or before September 01, 2021.


                                  -Zubin

                                  HDFC Bank Customer Assistance
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                                    Piya ghuman
                                    Aug 25, 2021
                                    Resolved
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                                    Resolved

                                    Hi,
                                    i am a hdfc account holder in every moth i have
                                    " BRN CASH TXN CHGS INCL GST " of " 177.00"
                                    if you did not help me otherwise i will with other bank
                                    unahappy about your taxes without confirmation, till this date did not get any alert or did not get any sms or mail about this tax . without instruction how can u diduct balance . so much bad service provide from hdfc first time .
                                    +1 photos
                                    Sep 28, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 27, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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