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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 210

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C
ccjoshi07
Sep 1, 2021
Resolved
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I have been trying to reset my net banking pin and am unable to access my debit card as I haven't set its pin yet. I am able to get the three-digit OTP on my registered mobile number but not on my email id. Please help me on this!
Oct 2, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    AVIN V
    Sep 1, 2021
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    Address: Hdfc loan, Trade Star, Andheri East, marol, mumbai, maharashtra

    HDFC loan department has not proper sanctioned the loan due to Covid but they started to charge me emi for last 4 month even though I have not received the loan ammount.. loan no[protected]..

    For this hdfc charges me for cheque return and ecs charges even I have informed then matter when I have received first sms of emi...

    Then also they continue me charging me... Loan Status is closed but I lose my Rs.2346.00 which is my hard earned money...

    For this harrasment and all I will apply for legal compensation of 1cr above

    Bcoz my Money is with HDFC but for that I have lost many things in this Covid Pandemic... I can't purchase a medicine of Rs.100 only when its very urgent and serious time..

    I want my money with compensation

    My id email [protected]@gmail.com
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      Styu
      Sep 1, 2021
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      Resolved

      Dear HDFC bank,
      I am writing this with reference to my recent transaction. Where in my amount got deducted from my account but not received in receivers account. I request you to kindly check and confirm the same. Below are the details.
      Customer ID[protected]

      Transaction Reference Number[protected] and[protected]
      Oct 10, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 03, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We acknowledge the receipt of your e-mail with reference number[protected] on September 02, 2021, you may look forward to receive a response to your e-mail id on or before September 08, 2021.

      -Zubin
      HDFC Bank Customer Assistance
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        H
        hiya1228
        Sep 1, 2021
        Resolved
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        Resolved

        They have started a policy in bharti axa which was not with my concent and from june am requesting them to provide resolution. Now when i added the complaint here they marked it resolved and i havnt got any resolution till now they just have to fool people around and bluff them. I want a serious action to be taken against this and i want my 10K back in the credit card
        Oct 2, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 01, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          R
          Rajesh Ga
          Sep 1, 2021
          Resolved
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          INR 1000.00 debited to HDFC Bank A/C No XXXXXXXXXX6865 towards IndiaIdeas with UMRN HDFC[protected]

          This amount got debited from my account all of a sudden without my prior consent or knowledge... No calls been made to me advicing me what is for before deducting it right away which is very very unethical & unprofessional..
          Oct 2, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 01, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            A
            ankiGupta
            from Pune, Maharashtra
            Sep 1, 2021
            Resolved
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            Resolved

            Not receiving any otp on email

            Address: HDFC bank
            Website: netbanking.hdfcbank.com/netbanking/entry

            I have to reset my net-banking pin. There are 2 options :

            1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's pin

            2) registered number + e-mail : now the problem is 3 digit otp comes to the registered mobile number but the email never arrives, i do not know why is it happening.

            I have been trying to reset my password but I am not receiving...
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            K
            kuldeep72935
            Sep 1, 2021
            Resolved
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            Resolved

            Address: HDFC BANK LTD SLI (0604) DISTT FATEHABAD STATE HARYANA

            I am kuldeep ramchander from fatehabad haryana i joined HDFC bank ltd on 23 may 2019 as a sales officer in SLI department but i resigned on 15 july 2021 but still after 45 days i don't receive my RELIEVING LATTER and visiting many time branch but no Satisfactionary response given my reporting manager. i am mentally distrub because one staff from my department given resign on next day (16july2021) he received relieving latter but do not receive so please help me providing my Reliving latter
            Oct 11, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 04, 2021
            HDFC Bank Customer Care's response
            Dear Customer.

            We sincerely regret the inconvenience. We request you to write to us at exit.[protected]@hdfcbank.com for further assistance.

            HDFC Bank Customer Assistance.
            -Zubin
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              M
              Mani Prasaath
              Sep 1, 2021
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              Address: 2a AKS Nagar ponniaharajapuram, coimbatore 641001

              I made a payment of Rs 40000 to SBI account, But I got text from HDFC that "Your Money transfer of INR 40, 000 on 31-08-21 timed out due to technical reason. (IMPS Ref NO[protected]. If this transaction is not done by you, call [protected]."

              Pls try to resolve ASAP.
              HDFC Bank customer support has been notified about the posted complaint.
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                mohammedmaheenafzal
                Sep 1, 2021
                Resolved
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                Resolved

                Address: Bilekahalli-J.P Nagar 4th Phase

                I was transferring some funds from my HDFC savings account to Niyo savings account through UPI ref no:[[protected]].
                Amount was debited but i got an sms: "amount was succesfully debited".
                Transaction status is showing as: beneficary node offline.

                When i will be getting my refund and how???
                Sep 2, 2021
                Complaint marked as Resolved 
                Fraud Services
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 01, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience you may have faced. Request you to write us using the URL https://bit.ly/3kOxGjL with your account number, date & amount of transaction and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

                -Zubin
                HDFC Bank Customer Assistance
                When will be my amount of 16, 502 Rs will be refunded, kindly do the need ful
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                  S
                  saranyad
                  Aug 31, 2021
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                  Resolved

                  While i transfer the money it shows We are unable to carry out your instruction. Please contact the bank. I was contact to the nearest bank but they didn't provide any information/they doesn't idea about it. Please do the needful
                  Oct 2, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 01, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    N
                    Nitin1202
                    Aug 31, 2021
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                    Resolved

                    I made a payment of Rs 25, 155 to Axis bank account, But I got text from HDFC that "Your Money transfer of INR 25, 155 on 31-08-21 timed out due to technical reason. (IMPS Ref NO[protected]. If this transaction is not done by you, call [protected]."

                    I have not received the amount refund also not credited to benificiery account.

                    Please help.
                    Oct 2, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 01, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      A
                      ajju_001
                      Aug 31, 2021
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                      Resolved

                      Forgot HDFC food card PIN

                      Address: thane

                      I am working with TCS thane. I got my food card few months back, as currently working from home dident use it till today. But now i dont remember its pin. so i want to reset the same.
                      Food Card No-[protected]
                      Official Mail ID: ajitkumar.[protected]@tcs.com...
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                      D
                      Dheeraj Srigirisetty
                      from Hyderabad, Telangana
                      Aug 30, 2021
                      Resolved
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                      Resolved

                      Dear Sir,

                      I have applied for a two wheeler loan through Netbanking a couple of days ago. But today i have received a message while reads like "HDFC Bank LTD: EMI repayment of your TWOWHEELERBHARATLOAN no: xxxxxxx is pending setup. Kindly use the link appended and register repayment instructions with your bank A/c electronically. avail loan and ensure seamless repayment of your EMI's." and a link provided to register for NACH E-MAndate and thinking that my loan got approved i registered for the mandate for Rs.6664/- but i didn't received the loan amount into my HDFC account. What should I do Now.
                      Oct 11, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 03, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret inconvenience. We are looking into your query vide reference number[protected] and our team will revert to you by September 08, 2021. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.

                      -Anay
                      HDFC Bank Cutomer Assistance
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                        R
                        Reshma Harihar
                        Aug 30, 2021
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                        Resolved

                        Address: 403,SRINIDHI VINTAGE ,LB SHASTRI NAGAR , VIMANAPURA POST,8THAMAIN

                        I have been asked by various HDFC Managers at various branches to go to another branch..Please let branch to procure NOC for my credit card but no one is helpiing

                        Please help me with the NOC and also request you to please clear my Name from CIBIL as the settlement was Successfully Closed.

                        Name - Reshma HR
                        PAN - AJQPR4894N
                        Last 4 digits of Credit Card - 3766
                        Date of Settlement - 28 Feb 2006
                        Oct 1, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 31, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the last four digits of your credit card number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          M
                          mrk2021
                          Aug 30, 2021
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                          Resolved

                          Address: Pune

                          Hello Team,
                          I had received the following message from HDFC bank -

                          ACH Debit mandate registered for Rs. 10000.00/- with frequency ADHO in A/c no. XXXXXXXXXXXXX for Razorpay software pvt ltd with UMRN No. XXXXXXXXXXXX

                          Please cancel such an ACH Mandate; I had not given any permission to anyone to ACH mandate. Without my permission, how come this registration is done? Please cancel this immediately.

                          Regards,
                          Mayur Karale
                          [protected]
                          Oct 1, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 31, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Abigail
                          HDFC Bank Customer Assistance
                          HDFC Team,
                          There is no option for ACH-related future transactions in the Query / Feedback / Complaint HDFC portal. For generating the reference number, what option do I have to use? Please suggest.

                          https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...

                          https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com...

                          Thank you.
                          HDFC Team,
                          There is no option for future ACH-related transactions in Query / Feedback / Complaint HDFC portal. To generate a reference number which option do I need to use? Please suggest.

                          https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...

                          https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com...

                          Thank you.
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                            K
                            Keku1002
                            Aug 30, 2021
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                            Resolved

                            I had nit received refund amount yet, but dominoes says that they have already paid the amount.
                            Oct 1, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 31, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance.
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                              Hi Team,
                              I tried submitting application online to open new CC with HDFC after RBI lifting ban on the bank. Due to the site being unreliable, it took multiple attempts to finally submit one application with all documents uploaded.
                              However it appears that Bank considered all attempts as separate applications even though none of the previous attempts gave me any reference number.
                              I tried to reach bank professionals via...
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                              A
                              akshaykadam727
                              Aug 29, 2021
                              Resolved
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                              Resolved

                              Date of purchase: June 2, 2021

                              Merchant Name: Apple iPhone

                              Dealer Name: Hanafj Telecom Private Limited iSense, Aurangabad, Mahrashtra

                              Subject: Promised Cashback of Rs.5000 not received.

                              Incident: I have bought my iphone11 with HDFC bank credit card on 02/06/2021 in Hanafj Telecom Private Limited iSense, Aurangabad, Maharashtra. As mentioned by HDFC bank (To receive cashback of Rs.5000) I haven’t received my cashback till now. I have asked in Hanafj, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

                              Desirable resolution: Please provide me with the cashback as promised.
                              Sep 30, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 29, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance.
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                                R
                                Ramkishore Raghu
                                Aug 29, 2021
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                                Resolved

                                I had paid the my school fees too billdesk QR code scan by Paytm app from my sbi account to kvs QR code @hdfcbank. The transection was succes full but my school fees is not paid till now. Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. There is urgent need of money.

                                My mobile no. [protected]

                                24 Aug 2021
                                Oct 2, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 31, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Apologies for the inconvenience faced understand the amount was paid through the SBI account, hence we request you to kindly coordinate or status of the transaction.

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  S
                                  Simbu1984
                                  Aug 29, 2021
                                  Resolved
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                                  Resolved

                                  I has been purchased latop for Rs. 92900 on 08/06/2021.. They assured to repay cashback Rs. 6000 but till today not credited.

                                  They informed up to 6 months there s no extra charges for payment.. But they r used to deduct charges continuously.. All to be get reversed.

                                  HDFC DINERS CLUB CREDIT CARD

                                  M SILAMBARASAN
                                  [protected]
                                  Sep 30, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 29, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the cashback & charges details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance.
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