Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
Resolved
18420
Unresolved
14532
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 210

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sudarsanbiswas
Sep 2, 2021
Resolved
Report
Copy
Resolved

Dear customer care,

Without any information, bank has deducted Rs. 236 from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account details :
Account number : [protected]
Customer id :[protected]

Transaction details :
Reference number : mir[protected]
Narration : si fail due to insuff bal 260821-mir[protected]
Deducted date : 31 Aug, 2021
Amount : Rs. 236/-

I am waiting for your reply.
Oct 11, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by September 07, 2021. We request your patience in the interim.

-Zubin
HDFC Bank Customer Assistance
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Meghna2809
    Sep 2, 2021
    Resolved
    Report
    Copy
    Resolved

    Hi, I transferred 50, 000 to another account yesterday, it was not credited in their account and here in my application it is showing Transaction timed out. What does that mean? When is the amount going to be either credited in their account or refunded to me?
    Oct 4, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 02, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Abdul Ismail Khan
      Sep 2, 2021
      Resolved
      Report
      Copy
      Resolved

      Address: Kakinada Jagannaickpur Market Center

      I Withdrawn an amount from HDFC bank ATM and out of which a 500 rupees note is torn/Damaged.

      I was surprised that Bank staff is not validating the notes while inserting in ATM, since the note i received is totally torn in one side, can be identified by anyone easily. not sure it got missed out by staff or devices used by HDFC.

      ATM id : P3AWVW04
      Location : NON-METRO
      Oct 4, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 02, 2021
      HDFC Bank Customer Care's response
      Dear Customer, At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.
      -Anay
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sulabh Mittal
        Sep 2, 2021
        Resolved
        Report
        Copy
        Resolved

        Hello, I have made a payment of Rs 45500 to one account but the status shown as transaction suspect.. however the payment has not been reversed yet, nor received at beneficiary end. This is pathetic, how could you hold the amount for 2 days. When we are calling customer care, they are not registering your complaint and telling you will receive back the payment after 3 days. For that also, they are saying if you don’t receive, please call back.. This is horrible service from HDFC
        Oct 4, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 03, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Aditya Gill
          Sep 1, 2021
          Resolved
          Report
          Copy
          Resolved

          I'm not able to use my HDFC credit card from last 30 days (Date

          Address: Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel Mumbai Mumbai City District Maharashtra India - 400013
          Website: www.hdfcbank.com

          I have HDFC credit card from last 3 years and in second wave of Covid i missed my payments. Now i have payed full dues (93000) for my credit card and their costumer agent told me that my card is in restructuring so email to [protected]@hdfc.com, which i did on 13th august and my restructuring got cancelled on 23rd of august 2021. I'm still not able to use my credit card. whenever i try to call costumer care they always give...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          A
          Aishwarya Raj Srivastava
          Sep 1, 2021
          Resolved
          Report
          Copy
          Resolved

          Address: Tower EWS, Flat 408, Golf Course Ext Road, Sector 61, Gurgaon, Haryana

          My salary account (In HDFC Bank) was created in my first company, since then I was using the account. In January'21 due to changes in the internal financial issues of the company, the Company asked us to open another salary account. Now my salary account in HDFC Bank has been converted to a savings account (Without informing me or warning me). I had called customer care and raised a request to close my account as I did not want to use the account and they did say that they will follow up with the request and close the account. After that, I never logged in to my account through net banking. When I logged into my account on 1st September'21 for some reason and to my surprise what I saw was that I have a negative balance of Rs. -50, 919.06 was reflecting in my account. I request you to please take action against this bank. They have no right whatsoever to do whatever they want without informing the customer.
          Oct 6, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 03, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by September 07, 2021. We request your patience in the interim.


          -Zubin

          HDFC Bank Customer Assistance
          Oct 06, 2021
          Updated by Aishwarya Raj Srivastava
          complaint is still not resolved.

          Hi, I still have not received any calls or messages in this regard.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            hhkjxnskjdcn
            Sep 1, 2021
            Report
            Copy

            Address: mumbai

            Hi, i have opened a salary account in 2019 . but after 30 october 2020 i was unemployed so i wont be able to maintain average monthly balance, and now i have went to the bank and filled the form of converting saving account to salary and they said it will take hardly 7 days for the procedure, and now its being almost 7 days still my money has been debited twice this month . and i cant see any valid reason . my customer id[protected]
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              ccjoshi07
              Sep 1, 2021
              Resolved
              Report
              Copy
              Resolved

              I have been trying to reset my net banking pin and am unable to access my debit card as I haven't set its pin yet. I am able to get the three-digit OTP on my registered mobile number but not on my email id. Please help me on this!
              Oct 2, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 01, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                AVIN V
                Sep 1, 2021
                Report
                Copy

                Address: Hdfc loan, Trade Star, Andheri East, marol, mumbai, maharashtra

                HDFC loan department has not proper sanctioned the loan due to Covid but they started to charge me emi for last 4 month even though I have not received the loan ammount.. loan no[protected]..

                For this hdfc charges me for cheque return and ecs charges even I have informed then matter when I have received first sms of emi...

                Then also they continue me charging me... Loan Status is closed but I lose my Rs.2346.00 which is my hard earned money...

                For this harrasment and all I will apply for legal compensation of 1cr above

                Bcoz my Money is with HDFC but for that I have lost many things in this Covid Pandemic... I can't purchase a medicine of Rs.100 only when its very urgent and serious time..

                I want my money with compensation

                My id email [protected]@gmail.com
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
                Helpful
                2 other people found this review helpful
                2 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Styu
                  Sep 1, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Dear HDFC bank,
                  I am writing this with reference to my recent transaction. Where in my amount got deducted from my account but not received in receivers account. I request you to kindly check and confirm the same. Below are the details.
                  Customer ID[protected]

                  Transaction Reference Number[protected] and[protected]
                  Oct 10, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 03, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We acknowledge the receipt of your e-mail with reference number[protected] on September 02, 2021, you may look forward to receive a response to your e-mail id on or before September 08, 2021.

                  -Zubin
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    hiya1228
                    Sep 1, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    They have started a policy in bharti axa which was not with my concent and from june am requesting them to provide resolution. Now when i added the complaint here they marked it resolved and i havnt got any resolution till now they just have to fool people around and bluff them. I want a serious action to be taken against this and i want my 10K back in the credit card
                    Oct 2, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 01, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rajesh Ga
                      Sep 1, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      INR 1000.00 debited to HDFC Bank A/C No XXXXXXXXXX6865 towards IndiaIdeas with UMRN HDFC[protected]

                      This amount got debited from my account all of a sudden without my prior consent or knowledge... No calls been made to me advicing me what is for before deducting it right away which is very very unethical & unprofessional..
                      Oct 2, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 01, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        ankiGupta
                        from Pune, Maharashtra
                        Sep 1, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Not receiving any otp on email

                        Address: HDFC bank
                        Website: netbanking.hdfcbank.com/netbanking/entry

                        I have to reset my net-banking pin. There are 2 options :

                        1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's pin

                        2) registered number + e-mail : now the problem is 3 digit otp comes to the registered mobile number but the email never arrives, i do not know why is it happening.

                        I have been trying to reset my password but I am not receiving...
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy
                        K
                        kuldeep72935
                        Sep 1, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: HDFC BANK LTD SLI (0604) DISTT FATEHABAD STATE HARYANA

                        I am kuldeep ramchander from fatehabad haryana i joined HDFC bank ltd on 23 may 2019 as a sales officer in SLI department but i resigned on 15 july 2021 but still after 45 days i don't receive my RELIEVING LATTER and visiting many time branch but no Satisfactionary response given my reporting manager. i am mentally distrub because one staff from my department given resign on next day (16july2021) he received relieving latter but do not receive so please help me providing my Reliving latter
                        Oct 11, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 04, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer.

                        We sincerely regret the inconvenience. We request you to write to us at exit.[protected]@hdfcbank.com for further assistance.

                        HDFC Bank Customer Assistance.
                        -Zubin
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mani Prasaath
                          Sep 1, 2021
                          Report
                          Copy

                          Address: 2a AKS Nagar ponniaharajapuram, coimbatore 641001

                          I made a payment of Rs 40000 to SBI account, But I got text from HDFC that "Your Money transfer of INR 40, 000 on 31-08-21 timed out due to technical reason. (IMPS Ref NO[protected]. If this transaction is not done by you, call [protected]."

                          Pls try to resolve ASAP.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            mohammedmaheenafzal
                            Sep 1, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Bilekahalli-J.P Nagar 4th Phase

                            I was transferring some funds from my HDFC savings account to Niyo savings account through UPI ref no:[[protected]].
                            Amount was debited but i got an sms: "amount was succesfully debited".
                            Transaction status is showing as: beneficary node offline.

                            When i will be getting my refund and how???
                            Sep 2, 2021
                            Complaint marked as Resolved 
                            Fraud Services
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 01, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience you may have faced. Request you to write us using the URL https://bit.ly/3kOxGjL with your account number, date & amount of transaction and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

                            -Zubin
                            HDFC Bank Customer Assistance
                            When will be my amount of 16, 502 Rs will be refunded, kindly do the need ful
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              saranyad
                              Aug 31, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              While i transfer the money it shows We are unable to carry out your instruction. Please contact the bank. I was contact to the nearest bank but they didn't provide any information/they doesn't idea about it. Please do the needful
                              Oct 2, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 01, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Nitin1202
                                Aug 31, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                I made a payment of Rs 25, 155 to Axis bank account, But I got text from HDFC that "Your Money transfer of INR 25, 155 on 31-08-21 timed out due to technical reason. (IMPS Ref NO[protected]. If this transaction is not done by you, call [protected]."

                                I have not received the amount refund also not credited to benificiery account.

                                Please help.
                                Oct 2, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 01, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  ajju_001
                                  Aug 31, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Forgot HDFC food card PIN

                                  Address: thane

                                  I am working with TCS thane. I got my food card few months back, as currently working from home dident use it till today. But now i dont remember its pin. so i want to reset the same.
                                  Food Card No-[protected]
                                  Official Mail ID: ajitkumar.[protected]@tcs.com...
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  D
                                  Dheeraj Srigirisetty
                                  from Hyderabad, Telangana
                                  Aug 30, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Dear Sir,

                                  I have applied for a two wheeler loan through Netbanking a couple of days ago. But today i have received a message while reads like "HDFC Bank LTD: EMI repayment of your TWOWHEELERBHARATLOAN no: xxxxxxx is pending setup. Kindly use the link appended and register repayment instructions with your bank A/c electronically. avail loan and ensure seamless repayment of your EMI's." and a link provided to register for NACH E-MAndate and thinking that my loan got approved i registered for the mandate for Rs.6664/- but i didn't received the loan amount into my HDFC account. What should I do Now.
                                  Oct 11, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 03, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret inconvenience. We are looking into your query vide reference number[protected] and our team will revert to you by September 08, 2021. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.

                                  -Anay
                                  HDFC Bank Cutomer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit