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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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18420
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HDFC Bank reviews & complaints page 211

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R
Reshma Harihar
Aug 30, 2021
Resolved
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Address: 403,SRINIDHI VINTAGE ,LB SHASTRI NAGAR , VIMANAPURA POST,8THAMAIN

I have been asked by various HDFC Managers at various branches to go to another branch..Please let branch to procure NOC for my credit card but no one is helpiing

Please help me with the NOC and also request you to please clear my Name from CIBIL as the settlement was Successfully Closed.

Name - Reshma HR
PAN - AJQPR4894N
Last 4 digits of Credit Card - 3766
Date of Settlement - 28 Feb 2006
Oct 1, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2021
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the last four digits of your credit card number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    mrk2021
    Aug 30, 2021
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    Resolved

    Address: Pune

    Hello Team,
    I had received the following message from HDFC bank -

    ACH Debit mandate registered for Rs. 10000.00/- with frequency ADHO in A/c no. XXXXXXXXXXXXX for Razorpay software pvt ltd with UMRN No. XXXXXXXXXXXX

    Please cancel such an ACH Mandate; I had not given any permission to anyone to ACH mandate. Without my permission, how come this registration is done? Please cancel this immediately.

    Regards,
    Mayur Karale
    [protected]
    Oct 1, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 31, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Abigail
    HDFC Bank Customer Assistance
    HDFC Team,
    There is no option for ACH-related future transactions in the Query / Feedback / Complaint HDFC portal. For generating the reference number, what option do I have to use? Please suggest.

    https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...

    https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com...

    Thank you.
    HDFC Team,
    There is no option for future ACH-related transactions in Query / Feedback / Complaint HDFC portal. To generate a reference number which option do I need to use? Please suggest.

    https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...

    https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com...

    Thank you.
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      Keku1002
      Aug 30, 2021
      Resolved
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      Resolved

      I had nit received refund amount yet, but dominoes says that they have already paid the amount.
      Oct 1, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 31, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance.
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        Hi Team,
        I tried submitting application online to open new CC with HDFC after RBI lifting ban on the bank. Due to the site being unreliable, it took multiple attempts to finally submit one application with all documents uploaded.
        However it appears that Bank considered all attempts as separate applications even though none of the previous attempts gave me any reference number.
        I tried to reach bank professionals via...
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        akshaykadam727
        Aug 29, 2021
        Resolved
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        Resolved

        Date of purchase: June 2, 2021

        Merchant Name: Apple iPhone

        Dealer Name: Hanafj Telecom Private Limited iSense, Aurangabad, Mahrashtra

        Subject: Promised Cashback of Rs.5000 not received.

        Incident: I have bought my iphone11 with HDFC bank credit card on 02/06/2021 in Hanafj Telecom Private Limited iSense, Aurangabad, Maharashtra. As mentioned by HDFC bank (To receive cashback of Rs.5000) I haven’t received my cashback till now. I have asked in Hanafj, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

        Desirable resolution: Please provide me with the cashback as promised.
        Sep 30, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 29, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance.
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          R
          Ramkishore Raghu
          Aug 29, 2021
          Resolved
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          Resolved

          I had paid the my school fees too billdesk QR code scan by Paytm app from my sbi account to kvs QR code @hdfcbank. The transection was succes full but my school fees is not paid till now. Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. There is urgent need of money.

          My mobile no. [protected]

          24 Aug 2021
          Oct 2, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 31, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Apologies for the inconvenience faced understand the amount was paid through the SBI account, hence we request you to kindly coordinate or status of the transaction.

          -Zubin
          HDFC Bank Customer Assistance
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            S
            Simbu1984
            Aug 29, 2021
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            Resolved

            I has been purchased latop for Rs. 92900 on 08/06/2021.. They assured to repay cashback Rs. 6000 but till today not credited.

            They informed up to 6 months there s no extra charges for payment.. But they r used to deduct charges continuously.. All to be get reversed.

            HDFC DINERS CLUB CREDIT CARD

            M SILAMBARASAN
            [protected]
            Sep 30, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 29, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the cashback & charges details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance.
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              A
              aspatel808
              Aug 29, 2021
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              It's been a week now since my account got activated, but not received any update regarding the delivery of the starter kit. Getting all kind of proportional SMSs but not update regarding starter kit, which supposed to have my debit card.
              HDFC Bank customer support has been notified about the posted complaint.
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                P
                Pratik2161
                Aug 29, 2021
                Resolved
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                Resolved

                Dear Sir
                I have Purchased On Payzapp On Shopping 2000 Rupees But Cashback And 10x Reward Points Not Credited In my Account
                Cust Id:[protected]
                Mo:[protected]
                Date:28 Aug 2021
                Acc: [protected]
                Oct 11, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 31, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                This is certainly not the experience we wish to deliver. We are sorry for the inconvenience caused to you, request you to provide your registered details & issue details to this link http://bit.ly/2aJ9wGW. Mention ref ID PZ[protected] in the comment box for us to investigate & revert to you on your registered email ID with a resolution.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  sunil2804
                  Aug 29, 2021
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                  Resolved

                  An unauthorised transaction took place at AMAZON1258399 for Rs.199 without PIN/OTP.
                  Please look into this and resolve the issue.
                  Sep 29, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 29, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance.
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                    S
                    Satish Dhanaraj
                    Aug 28, 2021
                    Resolved
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                    Resolved

                    ACH Debit Mandate HDFC Bank

                    Have received the following sms from bank:

                    ACH Debit mandate registered for Rs. 100000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX53641 for ZERODHA BROKING LTD with UMRN No.HDFC[protected].

                    I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith...
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                    Rithesh Kotian
                    Aug 28, 2021
                    Resolved
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                    Resolved

                    Address: Madhu nivas, Near Aila Temple, Uppala

                    I have cancelled a order on Samsung Shop, i immediately got a msg from hdfc that

                    We note that a transaction for Rs 2000.00, on your HDFC Bank Debit Card ending 8926 at PAY*SAMSUNG E STORE SA on[protected]:37:11 has been reversed.

                    I checked the online statement and it is not credited into my account. I am scared please help. Since it is a confirmation message from bank, i am assuming that the Samsung Shop done it's part. Will it ever get reflected in my account?
                    Sep 30, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 29, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Abigail
                    HDFC Bank Customer Assistance
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                      V
                      Vijay Krish96
                      Aug 28, 2021
                      Resolved
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                      Resolved

                      Hi,
                      I had done booking through go amazon of Rs 20690 . With out my permission they converted it into aggregation Emi offus. Each month they are asking me to pay for Rs 1416 extra on my card I wish to have rectification about it. U need to intimate when ur converting to emi. Hope u resolve my problem
                      Sep 30, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 29, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        M
                        Mayur Ray
                        Aug 28, 2021
                        Resolved
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                        Resolved

                        Can't close my Fixed deposit

                        Address: Marathahalli Bangalore

                        I am trying to liquidate my FD, I am getting this error.

                        We are unable to liquidate your Fixed Deposit since the source account from which your FD was originally booked is closed/blocked. Please visit your HDFC Bank Branch for liquidating the Fixed Deposit.

                        Why is it mandatory for the banks to provide this justification when i opened my FD through netbanking. Worst concept ever!

                        Please liquidate...
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                        Rakeshk55631231
                        Aug 28, 2021
                        Resolved
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                        Resolved

                        Address: Kalkaji nehru enclave branch south delhi

                        Respected Sir

                        Amid pandemic, I would request to kindly address the issue faced by me due illegal deduction of my salary by Bank by marking Leave without pay of 27 days which was applied by my Branch Manager, without my consent and knowledge.

                        Also my leaves for year[protected] has yet not been credited since April 2021 to my leave balance which is in total 30 privilege leave against which only 2 PL has been allowed. I have asked for the leave policy document many times but the same has not been provided till date.

                        Aa per Bank policy I informed and applied for COVID leaves, which is special category leave and have forwarded supporting documents as well but the same has not yet granted or approved. I have asked for the reason via various Bank platform and mails but the same went unreplied without any policy regarding the same.

                        I also informed HR and my Branch manager dated 18 August 2021 regarding the COVID lockdown status and Apprehension that there would be wrongful deduction of salary due to illegal LWP marked but the same went unanswered for more than 15 days and today they have deducted 27 days salary for current month, without any intimation or information.

                        Request to kindly look into the matter as by such Ill treatment I am being mentally and financially harassed . This is very alarming situation for me and I am afraid that the same ill treatment may continue. Hence request your honour's kind address regarding the same as soon as possible.

                        Regards
                        Rakesh kumar singh
                        Manager
                        HDFC Bank
                        Kalkaji Nehru Enclave Branch
                        Branch code 0271
                        M. No. [protected].
                        Oct 11, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Aug 28, 2021
                        Updated by Rakeshk55631231
                        The complaint against HR person Prateek pawan Hr North Head.
                        Aug 30, 2021
                        Updated by Rakeshk55631231
                        Kindly do needful to delete the above complaint.
                        Aug 30, 2021
                        Updated by Rakeshk55631231
                        I suspect some phishing and account hacking. Kindly delete the complaint. I just came to know about this.
                        Verified Support
                        Aug 31, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience you may have faced. Your query has been shared with concerned team for further action. Our bank official will respond to your query on or before September 01, 2021.

                        -Anay
                        HDFC Bank Customer Assistance
                        Verified Support
                        Aug 31, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We request you to provide us your employee code to check and assist you further.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Aditya Keni
                          Aug 27, 2021
                          Resolved
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                          Resolved

                          Failed transaction but amount debited

                          I made payment of ₹1, 90, 312.7 towards my college BITS Pilani fees through Paytm payment gateway through net banking at around 10:30PM on[protected].
                          The amount got debited from my account but transaction failed.
                          Please resolve this issue ASAP as it is a big amount and I need to pay the fees....
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                          Puiik
                          Aug 27, 2021
                          Resolved
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                          Resolved

                          I had ordered a product on Zara worth ₹3590 on 27th Aug 2021. Money got deducted, payment failed, order got canceled and refund not initiated . Please help ASAP
                          Sep 30, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 28, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            Lukeswar Sahu
                            Aug 27, 2021
                            Resolved
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                            Resolved

                            I have been sending mail from last 20 days to get the food card in my current present address. I keep sending mail to all the concerned department or groups for HDFC Food card but no one care . Since last 6-7 months amount is there in my card it will get waste as my Card is expired.
                            I want first to get the new card and later the amount should transfer to new card from old card
                            Sep 30, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 28, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            I am fed up with HDFC Food Card support Team. Such bad service...pathetic experience...
                            They are sharing below contact number for complain which is not is use.

                            Contact us at our Landline number[protected] during Banking hours
                            Thanks for the response. Today I received the food card in my kyc updated address. Actually I requested for delivery at present home address but they delivered at my updated address which is also fine. So my issue got resolved and don't want further complaints. Thanks to the team.
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                              Aug 27, 2021
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                              Resolved

                              My salary account got blocked due to address issues. I visited the bank with address proof and requested for activation. They said it will get activated within 7-10 days. It has been more than 10 days, still my account is blocked. Please concern.
                              Account number -[protected]
                              Ifsc- hdfc0000240
                              Sep 30, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 28, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Apologies for the inconvenience caused, we have shared your comments with the concerned team and our branch officials will get in touch with you at the earliest by September 01, 2021. We request your patience in the interim.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                SSMondal
                                Aug 27, 2021
                                Resolved
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                                Resolved

                                I blocked my netbanking, debit card and UPI ID due to some fraudulent transaction...after that I activated netbanking, re-issued new debit card..but while unblocking UPI ID by submitting a written application at nearby branch, I am not getting proper response /help from branch officials...they are advising to contact phone-banking and phone banking official are saying to contact the branch..it seems like a never ending loop..so could you please help me out by saying who is the concerned for resolving UPI ID related issue or do I need to follow any more step from my end.
                                Aug 31, 2021
                                Complaint marked as Resolved 
                                It is resolved now.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 28, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                While entering the 9 digit docket/ref no '[protected]' in https://bit.ly/2Lzhyn3, it shows "Please enter valid Complaint Ref No." and due to this reason I am unable to submit this form as you suggested..Please let me know how I can submit this form..Thanks
                                Unable to submit the form in https://bit.ly/2Lzhyn3 as it says the raised reference number[protected] is invalid
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