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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
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HDFC Bank reviews & complaints page 211

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M
MMonty
from Chhindwara, Madhya Pradesh
Dec 18, 2021
Resolved
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Address: Sanchi dairy colony, Chhindwara

I ordered Two phone from Amazon On diwali sell
first was on 3rd october 2021 that's order ID was[protected]
I paid for that 37, 241/- from my Debit card.

and second was on 9th of October and that's order ID was[protected]
I paid for that 31, 512 /- from my Debit card.

I Paid for both of that from my debit card through EMI option.

But I returned all two mobiles to Amazon .
And Amazon received both of that and after 10 days Amazon gave my money back to my account.

But my bank HDFC not credited to my account
Even still going to charge EMI every month.

IN 5 /11/2021 my first EMI was 6768 which was deducted from my account.

In 5/ 12 /2021 second EMI was 726 which was deducted Again from my account.

I already complaint to the bank about that serious issues.
But no one responsible person are there to solve this issue they just said to me that go here and there from one table to another table.
Amazon already sent me Transaction OR RRN Number which is

here are the reference number of refunds that Amazon have initiated for me.

[protected] is the RRN for order[protected] and the amount was ₹31512.2. This was initiated on 30th October 2021.

Another RRN is [protected] and the amount was ₹37241.87. This was for order [protected] and was initiated on 9th Nov 2021.

Please solve my issue.
Jan 20, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2021
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    M
    Mansi Lakhotra
    from Pune, Maharashtra
    Dec 17, 2021
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    The hdfc bank has put a hold on my funds of rupees 752.81 as mi revenue hold through gefu, account details is
    Account number: [protected]
    Ifsc: hdfc0000525
    Branch: kaithal, haryana
    Account type: savings account
    The customer service is not able to give any info on this.
    First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
    Jan 20, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 20, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience. We have shared your details with the concerned team and our bank official will contact you on or before December 30, 2021.

    -Zubin
    HDFC Bank Customer Assistance
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      A
      Arorapadam
      from Jind, Haryana
      Dec 17, 2021
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      Hi,

      On September 2nd 2021, I have bought a phone using HDFC credit card in an offer of getting 3000/- Cashback within 90 days, but still there is no update. Would be great if someone could get me an update,
      Jan 18, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 18, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        B
        Bajajshivam
        Dec 17, 2021
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        Address: Hdfc bank

        I am shivam bajaj S/o Sh vinod kumar bajaj. Sir my concern is that once i have visited hero agency of jalalabad they have told me about vacany in HDFC bank in auto loan department and then they have told me about Mr. Sahil Wadhwa SM posted at abohar branch of HDFC bank. I contacted him and he told me that there is vacancy in HDFC bank in auto loan department and told me to join and visist agency on 05/10/2021 onwards. I went to agency as a HDFC bank employee as per Mr Sahil Wadhwa told me then he told me to meet him at his offIce of abohar branch of HDFC bank. I have met him on 07/10/2021 and he saw all my documents and told me that this is festive month you have to join as soon as possible and later you will get joining letter and also salary for october month. after some days i called him abd asked about my joining letter he always told me that your joining letter is on the way i have all the phone call recordings with Mr. Sahil Wadhwa. I am a fresher and was looking for job very aggressively. But Mr Sahil wadhwa employee of your bank has done fraud with me and also lied to me about my joining and salary. I have spent 1 and 1/2 month there in hero agency as a emplyee of Hdfc bank as per he told to me. He also did fraud with me and misuse the name of HDFC bank also make me a part of this unknowingly and played with my feelings. Now i m very hurt and tensed about this. Please do the needful and take fair action under this matter.
        Regards
        Shivam bajaj
        Jan 19, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 18, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience.

        We request you to kindly email us your complete concern at ([protected]@hdfcbank.com) along with HDFC Bank staff name, employee id, department, location, contact details & all the proofs for further investigation in this regard.

        -Zubin
        HDFC Bank Customer Assistance
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          S
          safiya akhtar
          Dec 17, 2021
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          I jave recently got free from a personal case between me and my family and i had to change all my contact details, now hdfc is sending ppf kit to my home, which contains all my personal information. I just don't want it to sent at my home address, as it will be a very big problem for me. I have been threatened before and now this will create more trouble for me if they have my contact details
          Jan 20, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 18, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

          -Anay
          HDFC Bank Customer Assistance
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            D
            dhakaajay1996
            from Hanumangarh, Rajasthan
            Dec 17, 2021
            Resolved
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            Dear Hdfc bank

            Your Hanumangarh town branch Not giving Duplicate NOC after 2 year of account closure and not ready to talk with customer only misguide the customer. Because this we could not open kcc in other bank. Ridiculous Agriculture staff and Rude Branch manager.

            HDFC Hanumangarh Town branch

            Closed Account no. 86651506
            [protected]
            Jan 20, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 18, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience. We have shared your details with the concerned team and our bank official will contact you on or before December 22, 2021.

            -Zubin
            HDFC Bank Customer Assistance
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              C
              csmohan
              Dec 17, 2021
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              Resolved

              Hello, I have issue with HDFC Bank credit card.

              I received my credit card statement today.

              There are 2 transaction, which I have not done & reflected in my bank statement, details are as given below:

              Transaction date Time Details Amount

              02/12/2021 06:43:22 PAYTM NOIDA 7, 221.60

              14/12/2021 07:55:07 PAYTM NOIDA 1, 799.00

              Kindly note that I have not received any OTP for these transactions; Also email was not received for payments. I checked my mobile and email completely

              Request you to kindly look into it and resolve the issue and reverse these 2 transactions.
              Thank you
              Jan 20, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 18, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

              -Anay
              HDFC Bank Customer Assistance
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                D
                Divakara Karanam
                Dec 17, 2021
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                Hai this is divakar, i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and netbanking it is unblocked and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, payzaap etc. Since my upi is not unblocked am not able to make transactions.
                So kindly request you to sort out my problem as soon as possible
                Thanking you
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  AfrozNoorani
                  from Surat, Gujarat
                  Dec 17, 2021
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                  Address: B-706 jilani complex near jilani masjid adajan patiya Surat City Navyug Collage Surat City

                  I have taken loan for two wheeler bike honda shine in 2007 and compleated my loan centurion bank said they will send me my RC/NOC to my adderess and i havent received anything as yet now i m in need of my RC/NOC both to sell my two wheeler
                  registration number is GJ5 FA 3018

                  Please deliver my RC/NOC

                  Please do the needfull asap

                  Regards
                  Afroz Noorani
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    shivam_gamer
                    Dec 16, 2021
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                    Address: M.G.Road, Porbandar - 360575

                    Faulty charges being deducted in my monthly Credit card statements as OFFUS EMIs and Interests
                    HDFC Bank customer support has been notified about the posted complaint.
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                      G
                      Gaurav Gavaskar
                      Dec 16, 2021
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                      I had booked ticket on 08.12.2021 from BRC to NDLS for 23.12.2021 vide PNR no. [protected] for an amount of Rs. 2245.00. However, i need to cancel this ticket which can only happen via this Payzapp application as IRCTC does not allow cancellation via its portal. When going through the cancellation process from Payzapp, it keeps on loading and nothing is happening as of now. If the ticket does not get cancelled before 20.12.2021, i will loose substantial amount of money which will be the responsibility of App only.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        K
                        Kumudini Labhane
                        Dec 16, 2021
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                        Resolved

                        I had purchased Go hooked railing pots and planters on date 10th Nov 2021 due to some reason I returned the product on 18 th Nov and the refund initiated by Amazon on 19th Nov 2021 but I didn't get the refund.
                        Return reference number is
                        VMRNIHSG0000KVJYHQ35.
                        Jan 20, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 17, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          M
                          Dec 16, 2021
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                          Address: 308, KAKAD MARKET, KALBADEVI ROAD MUMBAI-400 002

                          RESPECTED SIR,
                          Our C. O/D Ac. No. [protected] ( Mahendrakumar Sardarmal & Co.) )
                          As we already submitted all documents against our overdraft facility, also bank charges high rate of interest, In this regards we already written letter to our branch but there is no response from bank executive and manager, ( Crow ford market branch-Mumbai- 400 001.)
                          within last 2 month they dropped our overdraft limit for 3-4 times without any previous information,
                          which is not bearable to us, and also our client deposited cheque also bounced because of no limit, which is embarrassed to face this situation,
                          Please do the need full as soon as possible other wise we are taking strict action against this matter,
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Shubhashree Munot
                            from Ahmednagar, Maharashtra
                            Dec 16, 2021
                            Resolved
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                            Resolved

                            Address: Pipeline road, Savedi,Ahmednagar

                            I have given documents for current account opening with everything in place from my side, but inspite of 16 days passed, they still have not processed my account .. account not opened even after 16 days.

                            First of all, the employee dont bother what customer is suffering because of the delay in their work and second- they dont care about hdfc reputation at all because of their own mistakes and unprofessional work.

                            HDFC account opening procedure also takes quite more number of days compare to ICICI, Axis or any other their peer compitator but their employees loose attitude toward the work make it even worse.

                            My account opening process is carried out by Mrs. Anjali Bhagat madam, at Pipeline road branch, Ahmednagar city.
                            These employees dont even attend customers urgent call but are always on their personal calls !!! Feels like they have no professionalism, no responsibility towards their work.
                            Jan 18, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 17, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                            -Anay
                            HDFC Bank Customer Assistance
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                              A
                              Amar d Boss
                              Dec 16, 2021
                              Resolved
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                              Resolved

                              Address: Gorwa

                              Dear Team,

                              Due to some situation i cant maintain my account balance on 07/11/21..later after checking my emi hold status i arrange deposite money same day later same day after night starting 08/11/21 my emi deducted sucessfully and hdfc bank charged me 531 INR overdue loan charges(bounce charges) for time of less than 24 hrs bounce and now again as 14/12/21 they again charge 236 INR as emi Return charges.

                              Pls let me know hdfc policy how many time you will deduct this charges such 531 INR and 236 INR.

                              And period of relaxation of such when it is bounce and cleared by valuable customer in couple of hours.
                              AC NO-[protected]
                              IFSC:HDFC0000416
                              Amarjeet Yadav
                              Jan 20, 2022
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 17, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We would like to confirm that In terms of Clearing guidelines, issued by RBI, the clear fund's balance available in the account at the beginning of the day would be considered for Cheque(s) / ECS received in a clearing. We note that in your said account, the clear fund's balance at the time of presentation of the said Cheque(s) / ECS, was not sufficient to cover the Cheque(s) / ECS received in a clearing.

                              Therefore, the cheque was returned due to insufficient funds, and the corresponding charges for Cheque(s) / ECS dishonor were levied to your account. Kindly note that these charges attract GST as applicable.

                              We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the cheque, to avoid the Cheque / ECS return charges being levied to your account.

                              Please click on the below link to view the charges applicable to your account.
                              https://bit.ly/3mciNt1

                              -Zubin
                              HDFC Bank Customer Assistance
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                                H
                                Harmunish
                                from Noida, Uttar Pradesh
                                Dec 16, 2021
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                                Address: HDFC Loan Branch Moti Nagar & Hdfc Loan Branch sector 62 Noida

                                Dear HDFC Loan Team,
                                Today i have visited two of your branches in Noida Sector 70 ( General Branch) & Sector 62( Loan Branch)- Both of them hasn't solved my queries.
                                My pending loan amount of 23484/- which is pending due to my personal issue & financial problems, which i have decided to clear now as my financial condition is little stable that i have also discussed with Branch person of sector 70 Noida ( PAN OASIS), he confirmed me the reflected amount of -24000 i have to pay thru cheque is loaned amount ( he didn't confirmed me any other charges), then i have raised a cheque of 32K to my account in order to settled the loan on 14/12/2021. the amount of 23484/- INR got deducted from my saving account [protected] showing as
                                INR 18995/- in the name of Loan hold Manual charges.+ amount of INR 4489/- deducted against some cheque EMI -S[protected] [protected] .
                                & Later on amount of INR 7713/- also deducted in the name of Over due amount. as Statement attached
                                which i have inquired in both branches today-16/12/2021, they concluded still some amount pending to clear this Loan which is shocking.
                                It is completely harassment from HDFC & yet no query resolved, they just passing the ball as ( completely utter Failure), a customer wants to pay the loan pending amount but, your Bank deducted unnecessary charges first( Loan Manual Hold) instead of Actual Loan amount, which I condemn & ask to return back or deducted in the actual loan amount and Pay me back the Balance amount(7713/-) with NOC.
                                Your Loan Branch ( Sector 62 Noida) they refer me to your Moti Nagar branch, without telling me the contact person name who is affiliated to this matter. another example of bureaucracy, i dont want to use False language but your query resolving branches & offices are useless.
                                i am clearly indicating you to take balance Loan Pending amount which was 24K INR (approx) but i will not pay this #Loan Manual Hold Charge.
                                Kindly Acknowledged this Mail as application from myside & Refund/Transfer the deducted amount of #Loan Manual Hold Charge -18995INR to Overdue amount & pay me back rest of balance amount of INR 7713 along with NOC .
                                Your Loan Team who is incharge of my loan account can contact me thru mail & Mobile-[protected]. any time
                                Try to solve this matter in this week.
                                RegardsHarmunish[protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  R
                                  Raghavendra Narayan Shindhe
                                  Dec 16, 2021
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                                  My account deducted 1770 rupees in the name of AMB CHRG INCL GST. without any information.please solve my problem at earliest.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    N
                                    NIRMAL VAISHNAVA
                                    Dec 15, 2021
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                                    Address: Bhopal

                                    I am not getting any OTP for my online transactions. I have paid all my bills on time. I have full limit with zero dues. Please Help me. resolve my problem as soon as possible.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      R
                                      Rajsyam
                                      Dec 15, 2021
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                                      Resolved

                                      Address: VISHAKAPATNAM, MVP colony

                                      This thread was updated on DEC, 2021
                                      Dear team,
                                      Hdfc bank has put on hold an ammount of Rs.2600 by mi revenue hold through gefu for no reason or may be misleading. I have already emailed them for this issue bit haven't get any response from them.
                                      I request you to take initiative steps for refund my money. In this current crisis situation me and my family are are in no income stage, we don't have that economical condition for paying such unknown ammounts without getting any information about it.
                                      A/c type: NORMAL a/c, times point, no limits.
                                      Branch : hdfc bank, MVP COLONY VISHAKAPATNAM

                                      Ifsc: HDFC0003991
                                      A/c no: [protected]
                                      So kindly requesting you for refund the amount ASAP. Take an initiative look into this issue.
                                      Thanks & Regards,
                                      Rajendra Prasad
                                      Dec 15, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dec 15, 2021
                                      Updated by Rajsyam
                                      Not solve my complent
                                      Dec 15, 2021
                                      Updated by Rajsyam
                                      Bad service hdfc bank
                                      Dec 15, 2021
                                      Updated by Rajsyam
                                      Branch offices and officers not good not respond my complent and they speak volgar language
                                      My account balance hold Mirevenue please clear
                                      Ravidurga's reply, Dec 31, 2021
                                      Besant Nagar branch
                                      Name: Ravichandran
                                      Kindly request refund the amount
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                                        T
                                        Tamanna Maheshwari
                                        Dec 15, 2021
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                                        I have been paying all my EMIs on time. However, I was charged INR 236 AS "emi rtn CHARGES"
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        @HDFC bank.. do not cheat your customers.
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