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HDFC Bank Complaints & Reviews

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Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 216

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P
Pranjal Mishra 01
Dec 6, 2021
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Did a transaction using debit card in irctc by cancelled the ticket after 2 days.HDFC Bank — got a message that my transaction using atm/debit card has been reversed/credited, but the amount is not reflecting in my bank account.
Dear Card Member,

We note that a transaction for Rs 855.00, on your HDFC Bank Debit Card ending 1744 at IRCTC on[protected]:24:57 has been reversed. I HAVEN'T RECEIVED THE AMOUNT TILL NOW
HDFC Bank customer support has been notified about the posted complaint.
Dec 06, 2021
Updated by Pranjal Mishra 01
Please help. I haven't received the refund till now

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    sandy0079
    Dec 6, 2021
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    My hdfc account has been blocked and i am not receiving any proper response from HDFC. I am going to the bank for a week now to get this resolve but no one is aware of what to do. This is affecting me so much and no resolution was found.

    please help me.
    HDFC Bank customer support has been notified about the posted complaint.
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      Pranjal Mishra 01
      Dec 6, 2021
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      Address: 145B/12I/8E, KAILASHPURI CHANDPUR SALORI,

      Did a transaction at irctc using my debit card, then I cancelled my ticket, yet the amount was debited from my account. Later on, after 3-4days
      Received this message just now;
      Dear Card Member,

      We note that a transaction for Rs 855.00, on your HDFC Bank Debit Card ending 1744 at IRCTC on[protected]:24:57 has been reversed.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Shabaaz Kapadia
        Dec 6, 2021
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        I'm at my place only from past 4-5 days.
        But when i track my parcel it shows C'Nee Shifted From The Given Address.
        Can any one help him why false information is updated in Bluedart tracking website?
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          Maxx247
          Dec 6, 2021
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          Hi,
          I've a good credit score and already having a credit card which has more than required credit limit asked by hdfc agent, I submitted the required docs along with 2 month current credit card statement as income proof. the application went into inprocess status until today it showed that the application is declined. All I want to know that why it was declined? And let me know if it can be processed further or not.

          My credit card application ref no is : 21K[protected]W1
          HDFC Bank customer support has been notified about the posted complaint.
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            M
            Madhulika Dhiman
            Dec 6, 2021
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            Please release the hold of Rs500/- from my account. I have maintained sufficient balance and sill the bank has to released this amount and added it back to my account.

            A/C - [protected]
            Cust ID[protected]

            Regards
            Madhulika Dhiman
            HDFC Bank customer support has been notified about the posted complaint.
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              Y
              Yogesh Mish
              Dec 6, 2021
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              Hi Team,

              We purchased Hero Honda Splendor on 19 Feb-2004. We took 2 wheeler loan from Centurion Bank(Now merged with HDFC bank). The loan already cleared on 2005-06.

              We did not receive NOC of my BIke. Could you please send me NOC?

              BIKE NO:MP04NP2078

              Please let me know if you need any other information.
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                shantanu-sarkar
                Dec 6, 2021
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                Resolved

                Purchased a TV from Tata Cliq on credit card EMI using HDFC credit card but due to some reason the order was cancelled by seller. Order was cancelled on 24th Nov and I even got message from HDFC that the amount is reversed, but I didn't receive any money and the EMI is still active. Customer care is unable to help. They say that they don't have any info. It's been so long and no refund. Didn't expect from the India's biggest bank.
                Jan 10, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 07, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Amitha
                HDFC Bank Customer Assistance
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                  Z
                  Z@1d
                  from Mumbai, Maharashtra
                  Dec 6, 2021
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                  Resolved

                  I have applied for hdfc credit card and since 3 months i have not received any communicatiln from hdfc.

                  They Just do verification calls, I have been called 5 times for verification. But after that nothing happen.

                  I received a message that my card is approved, but still no communication made after that.

                  And the biggest scam is that tracking online status 😂😂 It is showing "Inprocess" Since 3 months.. Like seriously, we customer are joke to you ?

                  Have written multiple mails, called multiple times, i gave up.

                  Please let me know my status for application ID : 21K[protected]W1 Or else please reject my application.

                  Dont scam people this way ...!!!

                  Regards,
                  Frustrated Consumer
                  Jan 7, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 06, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We can help with that. Please click on https://bit.ly/2Lzhyn3 to share your card application number, mode of application, date of application, complete address of branch if you applied at one, complete name, and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
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                    G
                    Garud Vikas
                    from Mumbai, Maharashtra
                    Dec 5, 2021
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                    Address: Mumbai

                    The bank has deducted Huge amount of money from my account as non maintenance charge. Please tell me how to get my money back. Please help me get my money back.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      T
                      TheJoker1141
                      from Vadodara, Gujarat
                      Dec 5, 2021
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                      I recently raised an "Instant" Voucher request from HDFC smart buy. And in turn received the worst customer service ever possible from HDFC Bank and its partner in crime Gyftr (Vouchagram India Pvt Ltd).

                      My money was instantly credited and that is where it ended. There is no further communication from both the firms regarding service or delivery of the voucher.

                      The customer helpline of instant voucher is an IVR of 25 seconds which only says that it has registered a complaint. Ticket number[protected]

                      The complaint then is registered with a resolution time promised of 30 minutes. Post 30 minutes HDFC requested me time to extend it for another 2 hours. Post which they asked for 4 hours additional. Finally at 1800 hours (already 8 hours post the purchase) they again asked for 24 more hours to resolve the issue. On the other side, Gyftr fails to recognize any order placed through my number. The company neither has a proper mail working system nor a help center where someone would respond. All I receive is "Technical Problem" and worthless "Sorry".

                      It seems as if HDFC Bank has trained their team to only consume time and not really resolve any query. For any assistance only reads out the same script no matter what you say. I was on call with them for 90 minutes yesterday and still they didn't give me a resolution or reason for the problem.

                      It has been 24 hours since I paid for my "instant" voucher. However i have yet not received the voucher while the money has been added to my credit card bill.

                      The Fact that HDFC Bank can not even service on their own website really shows how RBI was right in stopping them from issuing credit cards. As they cant even process their own transactions correctly.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Appala Bhanu
                        Dec 5, 2021
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                        Address: HDFC bank ,Branch medak,telangna

                        Dear bank,

                        On 4 Dec 2021, amount 590 is deducted from my account. Ref no is MIR[protected]. Without any notification or prior intimation hdfc bank deducted the balance of 590 from my account.
                        It happen first time with me.
                        Please why you people deduct the balance before any intimation.
                        Please refund the amount as soon as possible and the quick action.

                        Thank

                        Anil
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          Ràhül Advani
                          Dec 5, 2021
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                          You deduct 236 rs amount from my account, I already maintain the enough balance in my account, why you unnecessary deducted that amount, now take a action on this as soon as possible and return my money back
                          HDFC Bank customer support has been notified about the posted complaint.
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                            T
                            Tril
                            from Bhawanipatna, Odisha
                            Dec 5, 2021
                            Resolved
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                            Resolved

                            Address: Bhawanipatna, Odisha

                            Sir, I ordered arrow sports black pant an amount of Rs1351.00 on dt 16-Nov-2021. Due to change of brand I returned successfully. Amazon had said refund initiated on dt 20- Nov- 2021 and reference number is VMRUH6NY0000KVJYWMV9 . But the refund amount has not credited to account. The card number is [protected] and linkage account no.[protected]. I have submitted all documents for your clarification.
                            From,
                            Trilochan Sabar
                            Bhawanipatna
                            Odisha
                            Dec 12, 2021
                            Complaint marked as Resolved 
                            I contacted to Amazon. Amazon had given a message through Amazon message center and provided the Reference No- VMRUH6NY0000KVJYWMV9. I got a call from Amazon whether the number is 442030140221.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dec 05, 2021
                            Updated by Tril
                            Yes, tell me when I wiil get my refund.

                            Dec 12, 2021
                            Updated by Tril
                            I had got a message from Amazon message centre . The reference no VMRUH6NY0000KVJYWMV9 was provided . I called and complained through phone call and the number is[protected].

                            Dec 15, 2021
                            Updated by Tril
                            I have filled complaint on dt 5th-Dec-2021 for Amazon refund not credited. It is about 10 days no reply given. Send me the complaint staus to mail id . Mail id is [protected]@gmail.com.
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                              R
                              rajeshkumar1130
                              Dec 5, 2021
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                              Address: Hinjawadi pune

                              Even after doing KYC multiple time from the branch my account is still locked.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                V
                                Venkataramanan Baskaran
                                from Tiruchirappalli, Tamil Nadu
                                Dec 5, 2021
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                                Address: OLYMPIA TECHPARK

                                My Salary Account 75866705 was converted to Savings Account since I was not using it actively. From NOV 2020 HDFC suddenly started to level 700-800RS per month in the name of AMB. These charges were not notified to me either by SMS. What is disgusting is that these charges have been levied Inspite of me having more than 20000 INR per month in many of these cases. Month of month HDFC has gleefully slapped AMB on my account even during the middle of the pandemic 2nd wave in 2021. I feel cheated by HDFC. Only when I checked the statements carefully recently did I notice that these AMB were eating away my savings. I am planning to close HDFC Account of my wife as well as my account which is a salary account with HDFC. Extremely disappointed with these type of malpractices from so called top bank
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Philips Kedari
                                  Dec 4, 2021
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                                  Address: LONI AHEMADNAGAR

                                  Why hdfc bank deduct money in account and not inform to account holder. what is this AHB CHGS INC GST CHARGE. WHY BANK NOT INFORM TO ACCOUNT HOLDER.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    navneet552
                                    from Udaipur, Rajasthan
                                    Dec 4, 2021
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                                    Address: dholewal ludhiana

                                    Mi revenue hold through gefu.
                                    My name navneet
                                    Account - Salary account
                                    Account no - [protected]
                                    ifsc - hdfc0001310
                                    dholewal ludhiana
                                    they hold my amount 792.65 behalf mi revenue hold through gefu
                                    Now today(4/12/21) deduct my amount - 792.65/- to debit card annual fee and last month also deduct 92.35 behalf debit card annual fee.
                                    please refund my money.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Jaswanth Kumar M
                                      from Cuddapah, Andhra Pradesh
                                      Dec 4, 2021
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                                      Address: Shamshabad

                                      I have applied for a credit card online but the application is declined for no reason. Even my CIBIL score is fine but still, I don't understand why it had happened.

                                      Then I received a mail stating that there is an issue with the address. But I had recently updated my address and got confirmation from bank for the same. Now when I was trying to revoke my credit card application there is no such option provided.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        yashu55
                                        from Sangli, Maharashtra
                                        Dec 4, 2021
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                                        Address: Sangli

                                        I was making a contribution of 50059rs to my e-NPS account (National Pension System) through Razorpay payment gateway provided on official NPS website today (04 Dec 2021) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my HDFC bank account but not credited to my NPS account.

                                        PFA screenshot from my bank account for transaction details. Please help.
                                        Transaction Details as follows:
                                        Name of the Subscriber YASH SANJAY PATIL
                                        Contribution Amount* INR 5059.00
                                        Acknowledgement Number: 12485102
                                        Merchant Order Number: eNPS17090319
                                        Transaction Reference Number: pay_ITKOUh19dYp3VD
                                        Transaction Date:[protected]:25:35
                                        Transaction Status Failure: Razor Pay Payment Transaction is Failed or
                                        Cancelled
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Hey same issue happened with me, please tell me how and when it got resolved
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