HDFC Bank Complaints & Reviews

Dear Concern,
I am getting error while login of Fasttag account as "Wallet freezed", Please look into this and resolve the same.

Vehicle No - DL9CAS2283
Mobile - [protected]

Current balance 1200++
Thanks
Shatrughan

Did a transaction with Amazon on 25th August '2021 for Rs.16, 999/- using my HDFC debit card. The transaction failed, yet the amount was debited from my account.

Later on, today i.e 26.08.21 got a message from JK-HDFCBK: "ur transaction on hdfc bank debit/atm card ending 3431 for rs. 16, 999/- has been credited/reversed by Amazon on[26.08.05:20:37"

It has been more than 6 hrs, still the amount is not reflecting in my bank account balance statement.

I have a done a recharge of Rs 149 through HDFC Bank App on 20th Aug'2021. The balance for the same got deducted from my account but recharge not processed or no refund received since them. In application the beneficary shows HDFC Bank only. I have raised complaint regarding same from HDFC Bank Mobile application, website & Online complaint portal of HDFC. After i submit complaint after 2 days i receive same type of mail from all 3 points that Payment processed from bank end and after that when i revert with screenshot of the transactions no response from HDFC end. It's been 6 days since that & I doesn't have any way to track the complaints to HDFC. I urge to look into this and request for refund.

Dear Team
On behalf of my colleague Mr Sanjay Singh who visited to your HDFC bank Ghatsila Branch for asking loan statements and he faced some query regarding getting the statements, when he asked to your bank staff Mr.Chandan Bose he behaved in very annoyed way which is not acceptable.
My colleague is your regular customer and he is having his boss authorization letter and his id proof to collect the statement but Mr.Chandan Bose behavior was not appropriate.
Definitely for this type of behavior we will give feedback in social media also, so that he must understand the value of customers in this pandemic.
Kindly it’s request to your team also to take some action in this behalf.
Name:CHANDAN BOSE
DESIGNATIONS:WBO LOAN DEPARTMENT
BRANCH:GHATSILA
DISTRICT:EAST SINGHBHUM
STATE:JHARKHAND
PIN:832303

My hdfc savings account has blocked state from past years.
I recently did my re-kyc for the second time and also visited hdfc bank personally more than twice. I didnt received any sms saying my account status has been successfully changed from blocked to active. I am doing online transaction, following is the message received with transaction failure: there is a memo present on the debit account, transaction declined.

Hi,
i am a hdfc account holder in every moth i have
" BRN CASH TXN CHGS INCL GST " of " 177.00"
if you did not help me otherwise i will with other bank
unahappy about your taxes without confirmation, till this date did not get any alert or did not get any sms or mail about this tax . without instruction how can u diduct balance . so much bad service provide from hdfc first time .

Hai this is Arvind, i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, googlepay etc. Since my upi is not unblocked am not able to make transactions. I had raised...

ALERT: You've spent Rs.155.00 on CREDIT Card xx1717 at PayZapp Wallet- PayZapp W on[protected]:20:47:12.

Payment got deducted but Payzapp wallet didn't receive the amount. Please refund the amount.

Regards...

I paid my Amazon pay later Bill of Rs.75 on 4 August around 3 P.M. But on 5th of August i got a mail in afternoon that my autopay was initiated and due to non - availability of sufficient funds a payment return fee will be levied to your Account account, if applicable. Then i called the hdfc customer care service to complaint about the same. The customer service associate promised me that the amount will not be deducted from my card. But after that amount of rs. 508.74 has been debited from my Savings Account.
Why should i pay the return more than eight times of original amount for unfair charges as i already cleared the payment . This is unfair and not acceptable. I want my amount back in my account.

HDFC Bank Amar Colony branch has deducted ECS charges of around Rs.20000 month on month as ECS charges till date.

I was not aware about this I had started SIP from 2018 and I was not missing any SIP but after lockdown I for some reason I could not maintain sufficient balance in my account and my SIPs started bouncing for which they have charged me Rs.590 per SIP bounce.

Please help me to get refund. I can not...

Hi sir,
I have seen that Hdfc bank charged around 220rs on my ac as a depository charges . But the concern is that I don’t have any demat ac with tha Hdfc bank, when they open my demat ac with Hdfc bank I don’t even knew that.
I request u to kindly send me back my money and close that demat ac with Hdfc bank.
Or else I need to change my bank.
Hope you will resolve my issue as soon as possible.

Bank is charging a hefty amount per month for POS! A total of 8000 has gone for POS DEDUCTION!!!
Also if I withdraw even once from the non network bank, they charge 30RS - every single time. When I raise complaint, they say policy is like that but however the policy was not intimated at all . Worst customer service as well.
Mine is a salary account .

Gaanappriya.

My account bill pay, payment done but
not reacharge,
why my payment cutt

I have been a premium customer with HDFC Bank for over a decade now, however, Last year due to huge accumulation of funds, I had contacted HDFC bank manager at Brooke fields Branch, Bangalore to help me with appropriate investment options, who in-turn introduced me to one investment manager Mr.Vijay who works for the same back. While discussing investments, I was offered for one of their products Jeevan Sanchay policy with a guaranteed return of 13 % or more in the coming years. ( of course, hence, since this is much better than an FD, I agreed for this investment and also considering this is no direct connection with market fluctuation ) Key Points to note here.

1 I had no clear visibility to how this policy will perform
2 THe policy was sold in peak of COVID 19 period in Bangalore where as my registered address is in Hyderabad
3 WRONG details and Promises made ( over 13% CAGR promised)
4 As per the rules a hard copy of the insurance copy will be sent to registered address and a retraction is possible within 30 days of such a reciept. - ( again please note there was no way that i could access the hard copy of the policy )
5 None of the details of the policy was explained to me in detail by the selling officers.( no mails sent or details explained)

post this scenario, after few months of wait and deep stress and handling during the COVID ( focus on safety and health and no direct access to the staff ) while i was saving for my second instalment, i checked back for the hard copy and also checked for numbers / returns promised, to my dismay, i realised the total returns will be much less than the promised amount.

At this point I raised a compliant with the HDFC life ( Marathahalli Branch ) in writing and also a compliant with the call center ( details attached ) to 1) cancel the policy with immediate effect 2) The details of policy mis-sold 3) investigate the case and return the initial or amicable amount ( less some charges if any )

however, I have had / still having a very bad experience with the insurance company for the details shared below.

1) I have not had any direct response to my queries until 10 reminders, I was always getting a canned / standard system response

2) Even the last response, only standard / canned responses are struck to my mails

3) THe team confirmed there has been investigated, however, despite multiple reminders and requests, the details of investigation has not been shared

4) the customer service team keeps referring to the policy hard copy, this was never received by me nor i was available in Hyderabad and due to travel restrictions, none of these is possible.

5) I have paid for 10 Lakhs for nothing, it is a huge amout and life time savings of a person, how can such a huge amout be forfieted, this is impacting my life decisions and is very frustating.

I request the ICCF to help me in this regard and solve for it amicably, i will be further writing to IRDA as well on this compliant and will not be giving up on the atrocious looting.

Please also note : Despite me getting confirmation mail from the HDFC life that the policy has been cancelled, I keep getting calls and mails from the HDFC team to pay for the premium, clearly shows how the systems are inefficient. ( I have screenshots of the same )

Not receiving OTP on my registered mobile

Dear customer care,
My deposited moneyy has been being hold through gefu please kindly release the moneyy from hold since some funds are often being on hold or tell me the exact reason and help me to release the money

Account Holder: KONKIMUDUSU STEPHEN KUMAR
Account Number: [protected]
IFSC: HDFC0000136
Branch: ASHOK NAGAR
Account Type: SAVING
MMID:9240749
Mobile number:[protected]

Hello whenever i deposit moneyy few money is being on hold showing as mirevenue hold through gefu, i should know what is the purpose of it.i couldnot able to reacg out ur customer care kindly please slove the issue asap!! My mobile number:[protected]
Account Holder: KONKIMUDUSU STEPHEN KUMAR
Account Number: [protected]
IFSC: HDFC0000136
Branch: ASHOK NAGAR
Account Type: SAVING
MMID:9240749:

ALERT:Rs.329.00 spent via CREDIT Card xx2074 at AMAZON1258399 on[protected]:21:10:30 without PIN/OTP.Not you?Call [protected]

Without my authorisation amount is debited from my HDFC credit card. Please take necessary step to get my money back.

I got this mail after online application for credit Card. I am a salaried person.
Why I am not eligible for credit Card.

YOUR REFERENCE NO 21H[protected]XV ***

Dear Sir/Madam,

Subject : Your Credit Card application reference no. 21H[protected]XV

Thank you for your interest in HDFC Bank International Credit Card.

We wish to inform you that your application has been considered in line with the Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes ( which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the Bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

We would be pleased to provide any other assistance/service that you may require.

Thank you once again.

Assuring you of our best attention at all times

This is an automatically generated Email, Please do not reply

Please note that all credit card benefits/facilities including third party products as opted by you in the application will not be processed due to non-approval of your credit card application. Any financial/non- financial liability arising due to the same would not be borne by the Bank.

HDFC Bank Cards Division, P.O.Box 8654, Thiruvanmiyur P.O., Chennai 600 041.
24-Hour Customer Call Centres - (Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune):[protected]Chandigarh, Kochi, Indore, Jaipur, Lucknow): 6160 616, Andhra Pradesh[protected], Assam[protected], Gujarat[protected], Haryana[protected], Karnataka[protected], Kerala[protected], Madhya Pradesh/ Chhattisgarh[protected], Maharashtra (except Mumbai) and Goa[protected], Orissa[protected], Punjab[protected], Rajasthan[protected], Tamil Nadu and Pondicherry[protected], Uttar Pradesh and Uttarakhand[protected], West Bengal/ Sikkim/ Andaman & Nicobar[protected], Bihar/ Jharkhand/ Patna:[protected], Jammu & Kashmir/ Himachal Pradesh (Toll-free from BSNL landline[protected], Meghalaya/Tripura/ Nagaland/ Mizoram/ Arunachal Pradesh/ Manipur (Toll-free from BSNL landline[protected]*EDEC*

Please do not reply back to this mail. This is sent from an unattended mail box.

Hi, I used to recharge my fastag account using HDFC payzapp application, I was using it extensively, but recently when I tried to recharge my fastag by providing the wallet ID, the error pops up saying the account is freezed,
My email id is : [protected]@gmail.com
Please email me if you need more details, I don't know what is required, without any intimation how could the account gets freezed?...