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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32898
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18416
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HDFC Bank reviews & complaints page 212

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M
ManishMKgn
from Kolkata, West Bengal
Aug 18, 2021
Resolved
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I got a call for a policy from 2013 that is expiring and mentioning that i have not paid all the premiums except the first one of 50000. I was then told to contact the Relationship Manager for more details. Options given to me were to pay 2 premiums of 50K to unlock the policy or some revival etc. I could sense that it was a fraudulent call as i never transacted with HDFC Life. So didn't share any of my details but captured information that they had about this virtual policy.
Policy# mentioned was 10023582.
Call was received from 91-[protected],
Relationship manager name given to me was Nishal Agarwal: 91-[protected]
Sep 19, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2021
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to us at [protected]@hdfclife.com mentioning the caller details and contact number on which the call was received to enable us to investigate the matter. Further, we request you to refrain from paying any amount to anyone claiming to be from the bank or any institution.

-Anay
HDFC Bank Customer Assistance
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    Akber Alam
    from Noida, Uttar Pradesh
    Aug 18, 2021
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    Resolved

    Address: Greater Noida

    I have bought my iphone12 with hdfc bank finance on 16/10/2010 in Vijaya sales Greater Noida. As mentioned by hdfc bank (To receive cashback of 3000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 270 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

    Contact No. [protected]
    Sep 19, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 19, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      L
      Lavanya Yaddanapudi
      Aug 18, 2021
      Resolved
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      Resolved

      I got an amount of 6539 from my account. need to know the reason behind this transaction. This was the message.

      UPDATE: INR 6, 539.28 debited from HDFC Bank XX6001 on 18-AUG-21. Info: .DC INTL POS TXN MARKUP+ST[protected]. Avl bal:INR 27, 580.30

      I recently used my card for an online international transaction from US for lyft app which costed around 800. Kindly get back for further clarification
      Sep 19, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 19, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer
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        S
        suresh768
        Aug 18, 2021
        Resolved
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        Deducted amount 29,50 for 3 times

        Address: hdfc kukatpally branch, hyderabad

        .NWD DECCHG 10-08-21 CARDEND[protected]MIR[protected] 29.50
        .NWD DECCHG 10-08-21 CARDEND[protected]MIR[protected] 29.50
        .NWD DECCHG 10-08-21 CARDEND[protected]MIR[protected] 29.50

        i have taken amount from other bank once and 2 times amount given wrongly, i didnt do any transaction from hdfc or other bank ATMs except this. but i dont know why hdfc bank deducted 3 times 29.50.
        As per rule is 5...
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        Fultushi
        Aug 18, 2021
        Resolved
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        Resolved

        I was supposed to get a refund of RS.4084 but not received yet
        Sep 19, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 19, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          F
          Fultushi
          Aug 18, 2021
          Resolved
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          Resolved

          I was supposed to get a refund of rs.4084 but not got yet
          Sep 19, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 19, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            J
            Janakiram_anbu
            Aug 18, 2021
            Resolved
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            Resolved

            My HDFC Food card is expired and need to reimburse the amount
            Sep 19, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 19, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer
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              G
              Garvit Pachauri
              Aug 18, 2021
              Resolved
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              Resolved

              Address: K204 SAMANVAY SPARSH

              Hi please solve my issue I have my salary account in HDFC bank and maintaining since 2015 on date 17/08/2021 ACH debit return charges debited please refund these charges currently I am facing some financial problem
              Sep 19, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 19, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                T
                Tuhin \'kumar Mitra
                Aug 18, 2021
                Resolved
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                18th August 2021- Today 322.13/- got deducted from my salary account without any information on what reason it was deducted, Below is the details-

                .DC INTL POS TXN MARKUP+ ST[protected] MIR[protected]
                Sep 19, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 19, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  swamikrishna
                  Aug 18, 2021
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                  Kindly see below message received just now. My car TN 06 Q 9803 is now in Mylapore, Chennai whereas there is a fast tag debit which has happened just now in Nathakkarai Plaza near Salem (some 450 kms away). This is a wrong debit. Kindly reverse this amount.
                  K. Swaminathan
                  [protected]

                  Dear Customer,
                  Your FasTag A/c has been debited for Rs. 50 for transaction by Vehicle TN06Q9803 at Toll Nathakkarai Plaza on[protected]T05:45:00. Balance amount in the A/c is Rs. 1790 - HDFC Bank Ltd.

                  Warm regards,
                  HDFC Bank
                  Sep 20, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 19, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                  -Anay
                  HDFC Bank Customer Assistance
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                    R
                    Rapidus Retail
                    Aug 18, 2021
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                    Resolved

                    Address: Mumbai

                    Dear Sir,

                    This is to bring to your notice wrt the fraud I faced while registering my LLP for MSME.

                    I had applied through the website of MSME, however, at the time of payment, I was directed to make payment wherein I was told to make the payment of Rs 1252.07/- and received an instant confirmation of payment from udyog adhaar. The payment was credited to PAYU PAYMENTS PVT LTD 10 GURGAON

                    However, to date, I had not received my MSME registration number. Later on, I enquired wherein I understood that it is a matter of fraud wherein the so-called agent intervened and collected the money. Since my credit card payment is not yet done, request you to please reverse the debit amount.

                    I would request you to do the reversal of the said transaction details are as under:
                    Date: 29/07/2021
                    Amount: 1252.07
                    Credit card [ last 4 digits: 5394]

                    I would also request you to share with me the details of the recipient, as it may facilitate me to take legal action against him. Your cooperation is highly appreciated

                    Am a very old customer of HDFC BANK since Feb 2005, please help me trace the fraud and settle the amount earliest to avoid unnecessary hardships.

                    Highly Obliged for your support.

                    Thanks & Regards,
                    Akhil K Gupta
                    Sep 25, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 19, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer
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                      A
                      Arushi Gangal
                      Aug 18, 2021
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                      Resolved

                      Sir,
                      I am Arushi Gangal employee code A26589 and I have worked with HDFC bank for 1.5 yrs (June 2018 to Dec 2019) . But I have not received my experience certificate yet . My branch was Haridwar (0943), Uttarakhand.Kindly guide me on further process so that I can get my experience certificate asap
                      Sep 20, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 20, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We request you to write at Grievance.[protected]@hdfcbank.com with supervisor's name and contact number.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        A
                        Arushi Gangal
                        Aug 18, 2021
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                        Resolved

                        Sir,
                        I have worked with HDFC bank for 1.5 yrs in haridwar branch (0943), Uttarakhand from June 2018 to Dec 2019. But I have not received my experience certificate and PF amount yet . Kindly guide me further to get my experience certificate asap.
                        Sep 19, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 19, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                        -Anay
                        HDFC Bank Customer Assistance
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                          A
                          Ashik Ikbal
                          Aug 18, 2021
                          Resolved
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                          Resolved

                          HDFC two wheeler loans fraud

                          I have taken a two wheeler loan from HDFC Bank. After completion my EMI I had get NOC from bank. When I go to the bank they told me that they had send completion certificates to a address which I have not. I asked them to provide me the send letter details but they are unable to provide me letters details. They just told me that they send me NOC three months before. Now three months is over if I have need NOC I have to paid Rs 500/- . br...
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                          nittuve
                          Aug 18, 2021
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                          Resolved

                          Address: Hyderabad

                          HDFC bank deducted 3245in two parts with description INTER-BRN-CASH-CHG
                          Acc no: [protected]
                          +1 photos
                          Sep 19, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 19, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by August 24, 2021. We request your patience in the interim.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            S
                            Shubham bhati079
                            Aug 17, 2021
                            Resolved
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                            Resolved

                            Because I already pay 2 months emi in advance then why mirevenue held 1294 rs in my hdfc account
                            Customer id[protected]
                            MOBILE NO - [protected]
                            Oct 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 19, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by August 24, 2021. Request your co-operation and patience in the interim.

                            -Anay
                            HDFC Bank Customer Assistance
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                              Dear customer care,

                              Without any information, the bank has done two Debit transactions INR 2, 605.90 + 5.41 from my account. I want my refund and the reason also why it is deducted.

                              Kindly reply as soon as possible.

                              Hdfc account details :
                              Account number: [protected]
                              Customer id: 71958917

                              Transaction details :
                              1. Reference number: MIR[protected]
                              Narration...
                              +1 photos
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                              A
                              Anique Israil
                              Aug 17, 2021
                              Resolved
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                              Resolved

                              I HAVE BEEN CHARGED 3.9k UNNECESSARILY. It just shows ACH debit charges. I want my money back this not a joke that during this pandemic you charge your customers like this.
                              +1 photos
                              Sep 23, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Aug 18, 2021
                              Updated by Anique Israil
                              There is still no response from HDFC bank
                              Verified Support
                              Aug 19, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by August 24, 2021. Request your co-operation and patience in the interim.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                S
                                Sachin kuvarlal Dongre
                                Aug 17, 2021
                                Resolved
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                                Resolved

                                ADHOC STMT CHARGES deducted

                                Address: Mundwa,Pune

                                Ad hoc statement charge rs 71 have been deducted on 17 sep 2021 from my hdfc salary account without any information.

                                How can bank deduct money without any acknowledgement.

                                So i need clear clarification from hdfc bank and reverse my rs 71 to my account.

                                Ref no-mir (Protected)
                                Narration-adhoc stmt chgs incl gst 040821-mir (Protected[protected]
                                Value date: 17 sep 2021...
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                                Designdroplet
                                from GWALIOR, Madhya Pradesh
                                Aug 17, 2021
                                Resolved
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                                Resolved

                                Address: Chandigarh sector 35 B

                                I withdrew my money from my international wallet online and recieved the message that my amount has been reversed since two days it didn't show up in my account mailed HDFC about this issue still no response from them and always recieved automated emails from them.
                                +1 photos
                                Aug 18, 2021
                                Complaint marked as Resolved 
                                My money is credited.
                                HDFC Bank customer support has been notified about the posted complaint.
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