Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32898
Resolved
18416
Unresolved
14482
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 237

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Venus Tyagi
Jun 15, 2021
Report
Copy

I have a salary account with hdfc bank. I took an emi and I was just one day late so i have been charged ach debit return charges of rs 590 is deducted from my account and now my balance is showing is in negative rs .

I have called customer care and they told me that this amount is deducted because of payment bounce.

I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve this and return my money.
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Merlin1004
    Jun 15, 2021
    Report
    Copy

    Could you please help me in transferring my Food card balance from old card to new card. I have sent mail to foodcardsupport.[xxx]@hdfcbank. But haven't got any response other than Auto generated mail.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vinayreddy1995
      from Pune, Maharashtra
      Jun 15, 2021
      Report
      Copy

      My father had a classic assure plan which matured on 27/05/2021. Despite submitting all the required documents to process the maturity claim and visiting the HDFC Life office twice in Hyderabad, no payout was made since last two weeks. We are in urgent need of the money and every day this process is delayed we have to bore the interest for the money borrowed for our needs. It is really a shame to have involved with the HDFC. Even the customer care number does not transfer the call to speak with any of the representatives. This is quite unprofessional on the part of HDFC
      HDFC Bank customer support has been notified about the posted complaint.
      Jun 25, 2021
      Updated by vinayreddy1995
      No reply from HDFC Life Insurance Company. All they say in the email is to wait. The maturity payout is still not processed. I demand HDFC life to pay the interest charges for everyday it delays.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rani25
        from Pune, Maharashtra
        Jun 15, 2021
        Report
        Copy

        My account has been debited for "AMB CHRG INCL ST & CESS" for APR 2021 & Jun 2021(5 times) without any prior intimation or alert.

        I have never been communicated via Email or SMS for any such charges they introduced.

        If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

        This happened third time with me and its not acceptable in any case. Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever.

        I also raised complaint through hdfc portal, the person said you need to maintain 10000 balance per month in the account and will reverse this quarter charges not previous ones.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kruthika765
          Jun 15, 2021
          Report
          Copy

          Hello,

          Rs. 464 was deducted with this narration .DC INTL POS TXN MARKUP+ST
          Kindly help me understand what is this deduction related.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Akshitapam
            Jun 15, 2021
            Report
            Copy

            Hi I have been receiving messages with multiple 1000Rs deduction from my account in the name of National Securities Clearing Corp Limited

            What kind of deduction is this.
            We are already paying to much maintenance fee to HDFC accounts, excess brokerage towards demat.

            Client ID :[protected]
            Date of deduction - 15 June 2021

            Kindly refund the amount as soon as possible.

            Highly unsatisfied with HDFC services.
            Too many unnecessary deductions keep happening and we have to run behind them to cross check.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shruthi Shree
              Jun 14, 2021
              Resolved
              Report
              Copy
              Resolved

              Location: Coimbatore
              I went to HDFC bank (Ganapathy branch) to open Salary account but they said the kit was not available.
              I also went to Gandhipuram branch but they were not responding.
              Aug 5, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the complete address of the Branch, date/time of your visit. Visit here https://bit.ly/2Hqff0y for help with branch address. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Preethi
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Y
                yogiverma
                Jun 14, 2021
                Report
                Copy

                Address: KC 402, Krishna colony, Palwal

                Cash Transaction on 22 march 2021 on 7.55 Am, My salary account no.[protected] on ICICI Bank. I have to go HDFC ATM for cash withdraw. I have entered ATM Card in machine, enter PIN & cash withdraw request on process, after some time ATM comes out from machine, not getting Cash.
                But Amount deducted from my account. I have complaint to ICICI Bank customer care, complaint no is SR[protected]. After many reminder they closes the complaint .Then i have again complaint for CCTV Footage, complaint no SR[protected]. Till date no response from bank, not getting my back.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  mohit2210
                  Jun 14, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: sujangarh

                  Respected sir
                  my self mohit soni i m a new account holder in your bank. i open bank on 28 may and deposits 40000. in 3rd of the june i withdraw all amount because of medical emergency in my house . but but staff of hdfc sujangarh become rude for maintaining AMB and manager and account opening staff called me "kachra" is this hdfc bank behaviour towards client i know i have to maintain balance but HDFC cant treat client or bank holder in this way hdfc bank charge me AMB charge but not right to call "kachra to me
                  i have all whatsapp chats in which hdfc account opening person call me kachra this rediculs and distress me
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
                  along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    ashishavd
                    Jun 14, 2021
                    Report
                    Copy

                    Hello,

                    For two months INR 2000 got debited from my savings account towards NATIONAL SECURITIES CLEARING CORPN. Please help to initiate a refund as I have not activated this service.

                    Regards,
                    Ashish
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Snehapriya Vadla
                      Jun 14, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Iam Vadla Mounika, I had a account balance of 2, 357... Still ACH debit return charges are sipped 590rs today or, on 14th June 2021.. I was not intimated how much to account balance to maintain or Prior deduction dint get any alert message... It's very disappointing... I want the charges back at any cost..it's hard earned money... We middle class can't afford to loose a penny for no reason... If this is the case I would like to close my account in HDFC... I want to know the minimum amount to be maintained... And also refund of this charges...

                      Please get back to me at your earliest convenience...
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
                      along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        kiran Managolikar
                        Jun 13, 2021
                        Report
                        Copy

                        Address: HDFC Mumbai

                        Hello Sir,
                        My name is Kiran and bought the policy in the year 2018. My policy No. Is 18471792. Due to my job loss and serious contingent liabilities I were not able to continue the plan till end. Unfortunately, I missed the payments. Now, my fund is matured and HDFC called me I can redeem the fund which actually what I paid previously.
                        I provided the every documents which HDFC requested for. But again, they are refusing to pay the redemption value. I trusted this bank and this is rejecting my documents and refusing to pay the amount.
                        Really, is there any government which can help me to get my money. Going forward this bank cannot be trusted any more.
                        Service request no is HDFCSL[protected].

                        Also, 1-[protected]
                        +2 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dhanraj Vadnagare
                          Jun 13, 2021
                          Report
                          Copy

                          Due to a transaction issue I called the customer care to block my NetBanking and debit card, I was told to visit the branch to unlock the NetBanking.
                          I visited the branch many times, everytime the same reply it will take 48 hours to unlock.
                          It's been more than 20 days yet the NetBanking isn't unlocked.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jun 13, 2021
                          Updated by Dhanraj Vadnagare
                          The issue is not resovled!
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            vishal ughade
                            Jun 13, 2021
                            Report
                            Copy

                            Dear Team,
                            I was opend saving account through online process now account was blocked due to address proof, i got call from customer care executive to submit address proof hard copy but in lockdown i cant visited nearest branch, i also asked that executive any online process to submit my address proof she told "No".
                            Now my account is blocked also charged Rs.2129/- i think its NPA.
                            So i Request to you kindly unblock my account and levied that charges.
                            Account Number - [protected]
                            Customer ID[protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vishal ughade
                              Jun 13, 2021
                              Report
                              Copy

                              Dear Team,
                              I opened saving account through online process, Now account was blocked due to address proof, i got call to visit nearest branch i told after lockdown i will be visit with address proof (UID) also i was asked any online process to submit or verify my address proof executive says "No".
                              Now my account is blocked and i charged Rs.2129/- i think its NPA.
                              Account Number - [protected]
                              Customer ID[protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Stephen Nambala
                                Jun 12, 2021
                                Report
                                Copy

                                My Name is Nambala Stephen. And i have a salary account in HDFC. And i dont know why the bank has held -595/- in my account. now my salary account balance is -594/- as there is 1 rupee in my account. As salary account is zero balance account. I request you please therefore remove the holded amount from my account..
                                Account number:[protected]

                                unhold the amount from my account.
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mohan Rock
                                  Jun 12, 2021
                                  Report
                                  Copy

                                  Address: 27-1-1281, PUTTA STREET, BALAJI NAGAR, NELLORE

                                  Dear sir,

                                  yesterday i was opened PPF account through net banking, it was showned anna nagar branch, but i want to change it to nellore district, andhra pradesh nearest branch, help me on this
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rohit KB
                                    Jun 12, 2021
                                    Report
                                    Copy

                                    I got a message saying amount reversed from Ajio online shopping app but the amount is not credited in my account. Please help me. Screenshot attached for reference.
                                    +1 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      apixdas
                                      Jun 12, 2021
                                      Report
                                      Copy

                                      I want to close my HDFC bank account without any changes.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        Nagamurthi
                                        Jun 12, 2021
                                        Report
                                        Copy

                                        My HDFC food card has expired on 04/2021. The card has balance amount Rs.3097. Could you please help t apply new Food card and load the existing food card amount.
                                        My Name : Nagamurthi.S.S.T
                                        My Email : nagamurthi.[protected]@gmail.com
                                        my mobile : [protected]
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Could you please reach my mobile number or send me an email id to share my card details ?
                                        HDFC Bank Customer Care's response, Jun 12, 2021
                                        Verified Support
                                        Dear Customer,

                                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT12062100003 along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit