HDFC Bank Complaints & Reviews

If you happen to receive a call from HDFC customer care that your card is eligible for an upgrade and they guide you through
the entire net banking process be cautious. In the name of an upgrade, they consume all the reward points. What information they wouldn't share is that only portion of your reward points will be transferred to your upgraded card.

I've raised multiple complaints once I got to know this to cancel my upgrade request but at the end no right solution given.

Complaint # : [protected]

Transactions

Approve to Pay

Www.futurep Ⓒay.co.in

Payment Initiated

To UPI ID

Payment Processing

futurepay.[protected]@hdfcbank

Debited from

State Bank Of India XXXX8932

Remarks

Upi Transaction

Need Help?

Transaction ID

[protected]

SUCCESS

*498.00

22 Jun '21 11:14am

Payment Completed

Contact Us

Call bank

Raise complaint

Payment not successful.
Pl reverse the amount.

I have purchased iPhone 11 in the month of March 2021, from HDFC credit card on which I was to receive a cashback of RS 5000, which has not been credited to my account yet. Kindly do the needful.

ALERT:Rs.199.00 spent via CREDIT Card xx1993 at AMAZON1258399 on[protected]:14:45:35 without PIN/OTP.Not you?Call [protected].

I have received this message and I have not done any payment.
This is an unauthorised payment from my credit card, amount got deducted without any pin and otp.
Please look into matter and arrange the refund as soon as possible.

Hi
In the month of Feb 2021, Same happened to me. Without my knowledge 34k transaction was carried out on my credit card. I immediately filed a complaint and blocked my card. For confirmation of complaint they called me 6-7 times. Thereafter no update I have been chasing them to know status of complsint uet no progress. One of their associate said not to pay the amount. But in the month of May 2021 they deducted 7k. Thereafter i again connected to various customer care associate after n no. of tries i got connected to escalation team dept associate Miss. Raveena She was lik i will look into this in a week. Even after a week no progress she took ome month. Now i habe received a bill of 29k which is not even my salary. I really didnt get this why there is escalation dept and complaint /dispute raising procedure if you guys finally have to charge us and get the money which we have not even used. Feels really bad when you have to go through so much of mental stress for no reason and even there are medium of resolution yet it is of no use.

Respected sir I have account in your bank details as below.
Costomer name - shrnivasacharya n katti.
Account number - [protected].
Costomer I'd[protected].
Sir I am interested in gold loan so for gold loan I have brought gold to pledge with required all documents.once I visited branch the gold loan section is empty.no one is sitting there chairs are empty.after few minutes I enquired they tell meet guru so I meet him he tell wait.i waiting for his response but he didn't came.even he doesn't care costomer.i am so despointed of his behivour.
Branch details as below.
Hdfc bank
Omkar plaza plot no 74
Chalukya nagar sholapur road bijapur 586104
Karnataka

I am Dr.Kartikey Jain, my savings account has been blocked without any reason, more over i didn't get any intimation, message, from bank or courier department and from last eleven days no transaction is allowed and till now my account has been not activated and they are not even taken any action on this. While you are blocking don't you have any responsibility to intimate the customer or else any message. While opening an account you people address everything from customer. One of the worst service form hdfc bank. Review the issue and resolve as soon as possible

Dear Dr.Kartikey Jain welcome Letter for A/c XXXXXXXXXXXX has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you

Thanks,
Dr.Kartikey jain

In January I bought lg washing machine worth 64000. I was told that I will be getting cash back worth 7500 in 3 months if I use hdfc credit card. I was told that I should pay my EMI on time without delay in payment to get cash back. I paid all EMI on time without delaying still did not receive cash back it's been 7 months now. Bank also not responding hdfc bank representatives are saying that they don't have any idea.

Had cancelled an order on flipkart yesterday and instantly received a message quoting - Ur transaction on HDFC Bank DEBIT/ATM Card ending xxxx for Rs. 1379.00 has been credited/reversed by Flipkart Payme on[protected]:14:33:03. But has not yet reflected in my account. I received this message from the bank so i assume flipkart has already done the refund part but its not been credited in my account by the bank.
Please look into the matter and help me out.
Thankyou.

SIR my account he's without my permission I asking what reason you black my account I really ingry to your bank emplare only taking goo to your man branch his covid 19 I visit branch 2 tiam no help me y your employer not taling me eny reason only this not good sir I so tired to visit branch I visit branch 2 tiam his covid 19 tiam I asking reason no raspans me his ok sir I want to colose my account permanently ok how I use my money off my sumal baby fine bit I tiling sir his emergency I want money but no response my toking

Hello Team,
Wanted to add Beneficiary account using IFSC code. Adding proper IFSC code along with Bank name and Branch Name as per passbook details. But if i search using mentioned IFSC code, on HDFC Netbanking section is now showing any result.

Want to add below details,
Branch Name - Mumbai - Vile Parle (East)
Branch Name - HDFC Bank
Branch IFSC code - HDFC0000227
Branch Code - 227...

I am having HDFC Bank food card and is not working from last 2 months. when I swipe for transaction it decline for transaction and gave an error....

My name is Ravi Mishra, cell number [protected].

I took a HDFC pro growth policy few years back and now I'm really not interested to renew it. But still in every alternate day I receive a very annoying message from HDFC life and this is really getting on my nerve. This company and its executive is so unprofessional. They don't understand NO (NO means NO). I don't want any assistance or service or anything from HDFC life. Kindly stop calling and sending messages on [protected].

I really don't want any single message from HDFC life. I am not at all interested in any of your policy or product. so please remove my number ([protected]) from your record and stop sending me useless messages from your end.

Take this complaint as final warning or else I will have to write directly to the Board and will take a strict action for the same.

I have called hdfc customer care to block upi as i saw few fraud transactions happened on my other bank upi. Customer care suggested to freeze my netbanking also i said yes. From last 2 weeks i am being redirected from customer care — bank for getting netbanking unfreezed. I have called customer care and visited bank multiple times without any success

I kept an order at Tata cliq store and due to some reasons I cancelled and asked for refund. I have given my details of my hdfc bank account. They have refunded the amount and it is not showing in my bank account balance.
AMNT:1949
Bank reference number:[protected]

My details.
Name Gulnar Siddiqui
Wehicle no. MH48AW3130 Wallet No. [protected]
Mobile: [protected]

I am having a Fastag account with HDFC Bank. In the month of June 2021 my HDFC Fastag Wallet has been deducted twice by Rs. 120/- for adjustment entry on 03.06.2021 and on 18.06.2021. Thus my account balance became 0. Today on 19.06.2021 I recharged the account with Rs. 100. Still the balance is showing 0. I want to know what kind of adjustment entry is made and request for the re credit of the amount.

I bought iphone 11 4 months Ago, still I didn’t get any cahsback. I have 5000 cashback offer and i get only 428 rs cashback.

If i send a message of dcemi to 56767 there is no response at times and at times receive a response ok - yet we are being charged for the messages. I tried reaching the hdfc support team via call and ivr is an headache, inspite of following that and punching the right number they say that i have reached credit card department and they ll transfer the same to account related - in between the call gets disconnected. I am seriously lost my patience...

Your FasTag A/c has been Debited for Rs.120 for Adjustment entry on 6/18/2021 2:53:43 PM. Need your assistance, if I am not travelling then how come Fastag deducted amount from my account and that is 120x3= 360. Please revert my amount to my account. Someone manually debiting amount from my account.

'HBL=[protected]' Complaint reference number : 15016341

Dear Sir / Madam,

Thanks for your reply. Please clarify the queries in below,

Loan # 30066613

(1) There is a mistake in the revised amortization schedule sent on 15th February 2020 for Loan 30066613.

The due paid for the month of December2020 is missing in the repayment schedule.

Please note that I have paid all the card dues on time till the date after the moratorium period.

(April 2020) Due 32 - Paid in September 2020.

(May 2020) Due 33- Paid in October 2020.

(June 2020) Due 34- Paid in November 2020.

(July 2020) Due 35- Paid in December 2020.

(August 2020) Due 36 - Paid in January 2021.

Extra Dues - Paid in February 2021, March 2021.

So Kindly clarify!

Loan # 58475885

Please refer the computation in below.

Loan Number 58475885 Principal Amount Interest Amount Total Amount
Revised Repay Schedule 130296 32213 162510
Original Repay Schedule 120000 27530 147530
Moratorium Charges Levied 10296 4684 14980

When you reverse the amount of Rs.10, 296/- for a faulty computation, the interest for the extended tenure of Rs.4684/- should be void therwise it would be a malpractice of accounting.
I don't want to lose my hard earned money for mistakes of someone.

If not please send me the Correct Computation and Revised Amortization schedule for the same.

Hope this is clear for you!

Loan # 30066613
Loan # 54695177
Loan # 58475885

(3) HDFC Bank has been activated the loan restructuring scheme from January 2021.

But the re-amortization schedule triggerd to my registered e-mail later in 15th, 16th of February 2021 & in March 9th only.

So the additional interest imposed and collected earlier before prior intimation.( As per the revised amortization schedule)

Please note that, there was no proper intimation made to me regarding the restructuring scheme before January 2021.

Atleast the loan restructuring plan should be conveyd to me in a timely manner.

So I hope this is a violation of Banking Codes and Customer Rights Policy.

Kindly clarify!


Please do the needful!

Thanking you!
Prabhu G