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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
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HDFC Bank reviews & complaints page 235

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A
Akshaya Rajesh
from Chennai, Tamil Nadu
Oct 15, 2021
Resolved
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Address: HDFC Home Loans , Anna Nagar

On 2010 my Ex-Husband took a home loans in HDFC by using my Income . All the property and everything belongs to him but the loan alone giving based on my income. In bank they made me as a borrower and him as a co borrower. After a year we got separated legally due to personal issues.

It been more than 2 year I'm following with bank to get me relived from this loan. After so many struggle I managed to bring my Ex- husband to bank but as they are getting emi regularly and they don't the loan to get moved to another bank they convinced him and set back. After that incident that person blocked my number and no response from his end and bank. I even registered complain to national housing bank. After that when checked with bank they are giving irresponsible answer like. They are not relieving me from that home loan. Now i don't have any responsible on that loan and moreover the property is not in my name. How can i be the responsible for that. Bank can take the home back if not bank has to take to concerned person. But in this case i received zero response from bank. They are only focused on money and they image. They are not even bothering about their customer even 1%.
Nov 29, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2021
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the content of your e-mail, we understand that, your query/ concerns pertains to home loan applied/availed with HDFC Ltd. and not HDFC Bank Ltd. We request you to be in touch with HDFC Ltd. for resolution of your query/complaint through (URL / Link - https://bit.ly/3E0RAQj)

-Zubin
HDFC Bank Customer Assistance
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    G
    govind udai
    Oct 15, 2021
    Resolved
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    Resolved

    I got a message from HDFC saying your IRCTC booking amount has been reversed/credited but when I check my statement, the amount isn't credited.
    What do I do?
    Nov 18, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 18, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      M
      MayuriUdel
      from Mehsana, Gujarat
      Oct 15, 2021
      Resolved
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      Resolved

      Address: 42 k Parmarvas, Udalpur, Ta- Visnagar, Di- Mehsana

      Amount wrongly deducted under DC INTL POS TXN MARKUP + ST from my account without my notice on 15th October 2021.

      As per my understanding this is "Txn - Transaction. Markup - Foreign currency markup. St - Service tax. It is the foreign currency markup charges charged to your card for doing swiping your card at an International location. ... HDFC bank charges 3.5 of the transaction amount as a fee for using your debit card for a transaction in foreign currency."
      Nov 18, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 18, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the details of the charges for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        A
        Amrut prasad
        Oct 15, 2021
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        I cleared the settlement amount however didn’t get the NOC as communication given by Bank team . Plz note the below details
        credit card no. [protected]
        ifsc code: HDFC0000128

        Contact no . [protected]
        Amrut prasad sahoo
        Kindly remove the same from Cibil
        Pan - CWTPS7732Q
        Plz do the needful and provide the NOC to my mailid . [protected]@gmail.com
        Thanks
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 20, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Request you to write to PriorityRedressalRPM.[protected]@hdfcbank.com for NOC request

        -Zubin
        HDFC Bank Customer Assistance
        Nov 01, 2021
        Updated by Amrut prasad
        Kindly share the detail mail I’d .
        Nov 01, 2021
        Updated by Amrut prasad
        Invalid mail I’d .
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          A
          aksamit
          from Bengaluru, Karnataka
          Oct 14, 2021
          Resolved
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          Address: [email protected]

          Very disappointed to see Inter-BRN Cash charges on Sr. Citizen account. It is my money and withdrawing by cheque in HDFC bank branch. Kindly revert the same. Also, do let me know if there is any charge for transfer of home branch...rather I decide to close this bank account.
          Nov 22, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 20, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience. We have shared your details with the concerned team and our bank official will contact you on or before October 22, 2021.

          -Anay
          HDFC Bank Customer Assistance.
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            S
            sabbir pathan
            from Surat, Gujarat
            Oct 14, 2021
            Resolved
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            Resolved

            Dear sir,

            My customer id is 74490917
            Wallet id is [protected] & reg. Mobile no. Is [protected].
            Fastag issued to me for vehicle no. GJ05 JA8742 has been damaged . Now once again i request you to kindly issue duplicate fastag. Replacement fee of the same has been deposited vide ref. No.
            Please submit my complaint

            Thanks & regards,
            Sabir pathan.,
            Nov 30, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 20, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We request you to click on the below link to apply online: https://bit.ly/3pfWiFP
            Alternatively, you can call on Fastag help line number[protected]
            You may also visit any of the Point of Sale (POS) locations / HDFC Bank authorised Agent Sales offices to get your tag account created.
            Note: You can get Fastag activation status and current Balance by giving missed call on [protected] from registered mobile number mentioned in Fastag account.

            -Zubin
            HDFC Bank Customer Assistance
            Dear Customer,

            We sincerely regret the inconvenience. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before October 21, 2021.

            -Zubin
            HDFC Bank Customer Assistance
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              R
              Ronyy Sam Horo
              Oct 14, 2021
              Resolved
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              Resolved

              I opened a new HDFC bank in the Hirapur- Dhanbad Branch (CODE: 004721) but my account was opened in the SANDOZ-House, Mumbai Branch(CODE:000240). This is an issue as i live in Dhanbad, Jharkhand and thereby cannot travel to Mumbai incase i have some problem or the other.
              Nov 14, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 14, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

              -Anay
              HDFC Bank Customer Assistance
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                D
                Danish Muneeb
                Oct 14, 2021
                Resolved
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                Resolved

                Have been a loyal customer of HDFC Bank for the last so many years. I never had any complaint about anything. But then its been two months they are putting my Funds on Hold and debited without my knowledge. I have consumer loan and I am paying all the EMIs on time or before the due date.
                This is extremely a disappointment from a reputed Bank like HDFC.
                Feb 16, 2022
                Complaint marked as Resolved 
                Not a single step has been taken up by from the side of the Bank
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 16, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  J
                  Jasgill13
                  Oct 14, 2021
                  Resolved
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                  Resolved

                  I placed an order for dominos pizza on oct7, paying through hdfc debit card. The amount got debited from my hdfc debit card however the order didn’t got placed. I raised a complaint through hdfc but no response. I was already contacted by dominos that the refund has already been initiated for the order on oct 10, as it was failed on payment gateway.

                  But bank is denying same and saying that the payment was successful. I am following bank from last 1 week but no proper response. Also customer care agent are very rude. Even the SME divya Sharma was very rude and started shouting on me when I asked for the refund. Customer care manager Satish Kumar was also not very helpful.

                  I am pissed off by the behaviour of the management team even the seniors.

                  I need the refund of rs 1367 that was debited from my hdfc debut card asap.
                  Nov 18, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 16, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    Swathy A
                    from chennai, Tamil Nadu
                    Oct 14, 2021
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                    Address: Chennai

                    I am Swathy salary account bank account holder of your bank with a/c no [protected]. Recently while checking my balance in my account it is showing negative amount of -9400 Rs for not maintaining the minimum balance.

                    But I don’t know about these negative balance rules, So I am requesting you to please waive my minimum balance charges.

                    As per the RBI guidelines amount should be charged for non maintenance.

                    I cant repay this much of amount am jobless.

                    Checked with the bank side they are saying no u have pay the full amount for closure. Not even treating customers properly.

                    I will be grateful for your cooperation in this .

                    For the past 2yrs am jobless. How can i maintain the bank account?. I cant repay this much of huge amount.

                    I request you to close my account as soon as possible. I dont even have much funds. I checked with my branch they are asking me to pay the amount. Its not my fault. I am not even aware of this. Salary account was created by the company. Latr i left my job.

                    I cant pay single amount from my end. Kindly close this account.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      M
                      mkkb
                      Oct 13, 2021
                      Resolved
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                      Resolved

                      My international transaction for a tutoring website failed once. When I tried to pay the credited amount of around INR 4600, the transaction would keep failing citing the reason as failed authentication, even thought the OTP I entered was correct. Ironically, another transaction just a day before of a larger amount went through just fine even without putting in the OTP.

                      Is there any way to solve this or remove the OTP step from the transaction?
                      Nov 13, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 13, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        V
                        Vinotha K
                        Oct 13, 2021
                        Resolved
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                        Resolved

                        Address: Nungabakam branch
                        Website: credit card

                        Hi HDFC Team,

                        I have got multiple mails from HDFC bank regarding credit card eligibility check and i did the same to check the cards which will be suitable to me.But all the time when I checked the credit card details, it came as a application.Finally I applied for one card and submitted the application.Whenever I tried to check the status, it shows me multiple apllication reference number and in progress, suddenly it shows me card declied and i dont know why.I tried contacting the bank assistance but they declined to speak to me and tell the reason. When I tried applying for the new one after all the issues, it shows, you're already an existing credit card user or you might applied already.I need CC and I need to know the reason and status for the card.

                        name-Vinotha Kannusamy
                        mode-online
                        date of application-08/10/2021
                        branch assitance- Nungabakam branch -chennai
                        Nov 13, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 13, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          R
                          Rameshsaran
                          from Sardarshahar, Rajasthan
                          Oct 13, 2021
                          Resolved
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                          Resolved

                          Hello,
                          My Name is Ramesh Saran (+[protected] and I have Salary Account in HDFC bank. My account is supposed to be debited by 3 EMIs on 7th of every month and on 7th the account had sufficient balance for those 3 debits. the EMI after being debited was credited back and my account was then charged with the overdue loan recovery fee of Rs.531 for each 3 EMIs. the charge has not however been reversed and it still reflects on the statement.
                          The bank already shows the available balance being sufficient, the same working day and in the working hours.
                          Nov 19, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 14, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have.
                          We have shared your comment with the concerned team and our officials will get in touch with you by 19.10.2021. We request your patience in the interim.

                          -Anay
                          HDFC Bank Customer Assistance
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                            V
                            Viki23
                            Oct 12, 2021
                            Resolved
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                            Resolved

                            Address: Krishnagiri

                            Before a month I blocked my hdfc account by calling customer care, the reason was I suspected someone might do some scam to my account. So I asked them to freeze my account. The very next day I went to my homebranch and asked them to unfreeze my account. It has been more than 2 weeks and still my account is in freeze only.
                            Nov 15, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 14, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience. This is not the experience we want you to have. Our Bank official will respond to you on or before October 19, 2021.

                            -Zubin
                            HDFC Bank Customer Assistance
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                              Nilesh36
                              Oct 12, 2021
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                              Address: 19/4 61,Shakti Nagar, Shukla Ganj unnao 209861

                              My account open and kyc has done on 14th September still I have not received my welcome kit to my address please resolve my issue...
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                New Change
                                Oct 12, 2021
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                                I have bought a mobile phone Rs. 10799 using my credit card. At that time the amount is cut from my credit card and few days later the amount is added into my card. And on that time the amount is transferred to EMI, here I don't did anything it's transferred automatically without my knowledge and I don't want to pay using EMI. My last ending cc number is 7278 and my registered mobile number is [protected]. Please cancel my EMI process, I will pay total amount at the time of bill generation. For reference I am also sending the screan shot of it please check with it and let me know what was the main problem here.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  pkpatel74
                                  from Ahmedabad, Gujarat
                                  Oct 12, 2021
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                                  Address: 54, Shivanand Bunglows. Vastral. Ahmedabad

                                  Dear Sir,

                                  With reference to above subject please note that there is wrongly deducted Rs 415 on dated 15/04/202021 without any kind of vehicle movements. the details about the fast account are as below.

                                  1. Wallet ID - [protected]
                                  2. Transaction Date - 15/04/2021
                                  3. Transaction Amount - 415 Rs
                                  4. Disputed Amount - 415 Rs.

                                  The following required documents are also submitted as requested from company for refund, but the same is not refunded.

                                  1. Vehicle RC copy (front & back, Gross vehicle weight and laden weight should be available)
                                  2. Vehicle Image (front & side view image)
                                  3. Wallet Screenshot of disputing amount/charge or Transaction statement

                                  You are requested to do the needful and credit the incorrect deductions in this wallet.

                                  Regards

                                  Paresh k patel
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Ravijit80
                                    from Aizawl, Mizoram
                                    Oct 12, 2021
                                    Resolved
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                                    Resolved

                                    Address: HDFC BANK AIZAWL

                                    Dear Concern

                                    I have a INWARD fund from USA stocks For HDFC Account Number [protected] USD 2969.00 HDFC REF . 061021I[protected] on 06/10/2021, Even i got a SMS confirmation to my ph.no [protected] but till today it has not come to my a/c. It is our festival time if i cant use my own money then i have rethink about HDFC bank in future transactions. Please guide me.
                                    Thanks and Regards

                                    Ravijit Dasgupta
                                    Ph:[protected]
                                    Nov 14, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 14, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance.
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                                      Akhil1512
                                      from Lucknow, Uttar Pradesh
                                      Oct 12, 2021
                                      Resolved
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                                      Resolved

                                      Cashback of 6000 not received yet. I purchased iPhone 12 around 5 months back from Amazon.in with my HDFC debit card and was eligible for cashback.
                                      Order #[protected]
                                      Nov 12, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 12, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the offer details, transaction details and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        G
                                        Ganesh Govindarajan
                                        Oct 12, 2021
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                                        This is regarding my HDFC account being locked from the past 3-4 weeks. After login into Net-banking, I’m not able to perform any transaction, even not able to see the statement. It's showing error "There is a low severity memo present on the credit account. There is a low severity memo present on the Debit account. There is a memo present on the Debit account."

                                        I logged on to my account to transfer some urgent medical expense o someone and to my shock, i found my HDFC account said its on temporary restriction and cannot able to perform any transaction.

                                        In this covid situation i couldnt able to take my fund out of my account. This is reiculous from a reputed bank like HDFC.

                                        Complaint has been raised and no response so far. I even emailed the HDFC branch manager with no response.

                                        I need an immediate soultion. My 12 lakh fund is struck.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Oct 12, 2021
                                        Updated by Ganesh Govindarajan
                                        My HDFC Customer ID is: 37919039
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