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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32898
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18416
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HDFC Bank reviews & complaints page 235

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P
Prithvi1612
Jun 22, 2021
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Address: Mumbai

Had cancelled an order on flipkart yesterday and instantly received a message quoting - Ur transaction on HDFC Bank DEBIT/ATM Card ending xxxx for Rs. 1379.00 has been credited/reversed by Flipkart Payme on[protected]:14:33:03. But has not yet reflected in my account. I received this message from the bank so i assume flipkart has already done the refund part but its not been credited in my account by the bank.
Please look into the matter and help me out.
Thankyou.
Aug 5, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Hi,

Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
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    kh786786
    Jun 22, 2021
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    Address: 15/94 BADI KARIMIYA MASJID STRET KOTHAPA

    SIR my account he's without my permission I asking what reason you black my account I really ingry to your bank emplare only taking goo to your man branch his covid 19 I visit branch 2 tiam no help me y your employer not taling me eny reason only this not good sir I so tired to visit branch I visit branch 2 tiam his covid 19 tiam I asking reason no raspans me his ok sir I want to colose my account permanently ok how I use my money off my sumal baby fine bit I tiling sir his emergency I want money but no response my toking
    +1 photos
    Aug 5, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Jun 22, 2021
    Updated by kh786786
    Now today I visit branch I submit all dacemans debetcard and passbook and check book all I sarander to bank I request to bank manager please sir you colose my account and refand my money but no help me only taling ok but not phrases to colose my account now I visit branch 3 tiam not help me
    Verified Support
    Jun 23, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before June 28, 2021.

    -Zubin
    HDFC Bank Customer Assistance
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      S
      sandipBait
      Jun 21, 2021
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      Resolved

      Not able to add Beneficiary account Due to IFSC code

      Hello Team,
      Wanted to add Beneficiary account using IFSC code. Adding proper IFSC code along with Bank name and Branch Name as per passbook details. But if i search using mentioned IFSC code, on HDFC Netbanking section is now showing any result.

      Want to add below details,
      Branch Name - Mumbai - Vile Parle (East)
      Branch Name - HDFC Bank
      Branch IFSC code - HDFC0000227
      Branch Code - 227...
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      mayuriD
      Jun 21, 2021
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      Resolved

      Food card payment failure

      I am having HDFC Bank food card and is not working from last 2 months. when I swipe for transaction it decline for transaction and gave an error....
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      Raviraj0277
      Jun 21, 2021
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      Resolved

      My name is Ravi Mishra, cell number [protected].

      I took a HDFC pro growth policy few years back and now I'm really not interested to renew it. But still in every alternate day I receive a very annoying message from HDFC life and this is really getting on my nerve. This company and its executive is so unprofessional. They don't understand NO (NO means NO). I don't want any assistance or service or anything from HDFC life. Kindly stop calling and sending messages on [protected].

      I really don't want any single message from HDFC life. I am not at all interested in any of your policy or product. so please remove my number ([protected]) from your record and stop sending me useless messages from your end.

      Take this complaint as final warning or else I will have to write directly to the Board and will take a strict action for the same.
      Aug 5, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      As your query pertains to HDFC Life, please email your query to [protected]@hdfclife.com for better assistance.

      -Anay
      HDFC Bank Customer Assistance
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        G
        G S L V Pavan Kuncham
        Jun 20, 2021
        Resolved
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        Resolved

        I have called hdfc customer care to block upi as i saw few fraud transactions happened on my other bank upi. Customer care suggested to freeze my netbanking also i said yes. From last 2 weeks i am being redirected from customer care — bank for getting netbanking unfreezed. I have called customer care and visited bank multiple times without any success
        Aug 8, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 22, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We understand that you have also raised your concerns at Grievance Redressal vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before June 22, 2021, with an update.

        Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

        -Zubin
        HDFC Bank Customer Assistance
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          Sidhu Sudheer
          Jun 20, 2021
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          Resolved

          Address: 4th house, Hanuman street,Sai Nagar , Palamaner

          I kept an order at Tata cliq store and due to some reasons I cancelled and asked for refund. I have given my details of my hdfc bank account. They have refunded the amount and it is not showing in my bank account balance.
          AMNT:1949
          Bank reference number:[protected]
          Aug 5, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

          -Bejoy
          HDFC Bank Customer Assistance
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            B
            Babushka
            Jun 19, 2021
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            Resolved

            My details.
            Name Gulnar Siddiqui
            Wehicle no. MH48AW3130 Wallet No. [protected]
            Mobile: [protected]

            I am having a Fastag account with HDFC Bank. In the month of June 2021 my HDFC Fastag Wallet has been deducted twice by Rs. 120/- for adjustment entry on 03.06.2021 and on 18.06.2021. Thus my account balance became 0. Today on 19.06.2021 I recharged the account with Rs. 100. Still the balance is showing 0. I want to know what kind of adjustment entry is made and request for the re credit of the amount.
            Aug 5, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Hi Gulnar,

            Apologies for the inconvenience. Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

            -Anay
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              Karan bhutwala
              Jun 19, 2021
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              Address: B-603 Western city complex pal surat, Surat Gujarat

              I bought iphone 11 4 months Ago, still I didn’t get any cahsback. I have 5000 cashback offer and i get only 428 rs cashback.
              HDFC Bank customer support has been notified about the posted complaint.
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                Joby12345
                Jun 19, 2021
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                Resolved

                Complaining about debit card emi

                If i send a message of dcemi to 56767 there is no response at times and at times receive a response ok - yet we are being charged for the messages. I tried reaching the hdfc support team via call and ivr is an headache, inspite of following that and punching the right number they say that i have reached credit card department and they ll transfer the same to account related - in between the call gets disconnected. I am seriously lost my patience...
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                D
                Dragon Warrior Taekwondo Academy
                Jun 19, 2021
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                Address: mumbai

                Your FasTag A/c has been Debited for Rs.120 for Adjustment entry on 6/18/2021 2:53:43 PM. Need your assistance, if I am not travelling then how come Fastag deducted amount from my account and that is 120x3= 360. Please revert my amount to my account. Someone manually debiting amount from my account.
                HDFC Bank customer support has been notified about the posted complaint.
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                  P
                  Prabhu George Ferdinand
                  Jun 19, 2021
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                  Resolved

                  'HBL=[protected]' Complaint reference number : 15016341

                  Dear Sir / Madam,

                  Thanks for your reply. Please clarify the queries in below,

                  Loan # 30066613

                  (1) There is a mistake in the revised amortization schedule sent on 15th February 2020 for Loan 30066613.

                  The due paid for the month of December2020 is missing in the repayment schedule.

                  Please note that I have paid all the card dues on time till the date after the moratorium period.

                  (April 2020) Due 32 - Paid in September 2020.

                  (May 2020) Due 33- Paid in October 2020.

                  (June 2020) Due 34- Paid in November 2020.

                  (July 2020) Due 35- Paid in December 2020.

                  (August 2020) Due 36 - Paid in January 2021.

                  Extra Dues - Paid in February 2021, March 2021.

                  So Kindly clarify!

                  Loan # 58475885

                  Please refer the computation in below.

                  Loan Number 58475885 Principal Amount Interest Amount Total Amount
                  Revised Repay Schedule 130296 32213 162510
                  Original Repay Schedule 120000 27530 147530
                  Moratorium Charges Levied 10296 4684 14980

                  When you reverse the amount of Rs.10, 296/- for a faulty computation, the interest for the extended tenure of Rs.4684/- should be void therwise it would be a malpractice of accounting.
                  I don't want to lose my hard earned money for mistakes of someone.

                  If not please send me the Correct Computation and Revised Amortization schedule for the same.

                  Hope this is clear for you!

                  Loan # 30066613
                  Loan # 54695177
                  Loan # 58475885

                  (3) HDFC Bank has been activated the loan restructuring scheme from January 2021.

                  But the re-amortization schedule triggerd to my registered e-mail later in 15th, 16th of February 2021 & in March 9th only.

                  So the additional interest imposed and collected earlier before prior intimation.( As per the revised amortization schedule)

                  Please note that, there was no proper intimation made to me regarding the restructuring scheme before January 2021.

                  Atleast the loan restructuring plan should be conveyd to me in a timely manner.

                  So I hope this is a violation of Banking Codes and Customer Rights Policy.

                  Kindly clarify!


                  Please do the needful!

                  Thanking you!
                  Prabhu G
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    H
                    Hemanga Medhi
                    Jun 19, 2021
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                    Resolved

                    Regarding DCD charges by bank

                    Address: Tihu Town, ward No-3, P.O & P.S- Tihu, Distt- Nalbari, Assam- 781371

                    On 15th June, 2021, HDFC BANK has deducted Rs.177.00 from my account ([protected]) as DCD charge without any initiation as well as without any foreign transaction. So please clarify me about this deduction as soon as possible.

                    Thanks & Regards,
                    Hemanga Medhi
                    [protected]
                    Guwahati, Assam...
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                    Radheyshyam Chaubey Ji
                    Jun 19, 2021
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                    Resolved

                    HDFC Bank is worst private sector bank . I would never advise anyone to take loan from this worst HDFC Bank. I have taken Personal loan and Two-wheeler loan. There are many fraudulent charges levied. Amount has been charged without any prior information. They give vague reply, thereby misleading customers. All this I am saying on the basis of my first hand experience with HDFC Bank Private Limited. HDFC Bank has taken excessive amount from me. As per my opinion HDFC Bank is CHOR (Thief) Bank. They should follow honesty.and desist from getting involved in unethical and fraudulent activities .
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 19, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Nadia
                    HDFC Bank Customer Assistance
                    Nov 01, 2022
                    Updated by Radheyshyam Chaubey Ji
                    Till now, complaint has not been resolved by HDFC Bank. Totally nonsense and ### type bank, HDFC Bank is.
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                      Pravin patidar3
                      Jun 19, 2021
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                      Work deley and missbehavier by staff and i face lots of problem i do not done my work on time
                      HDFC Bank customer support has been notified about the posted complaint.
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                        B
                        Benji kamei
                        Jun 19, 2021
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                        Address: Delhi

                        The amount of
                        Rs. 6788/- was holding and deducted
                        This week

                        No information
                        No calls
                        No sms
                        No emails
                        No statement

                        So sad and sad

                        [protected]

                        Show me guide

                        Regards,
                        Mr Kamei
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Benji kamei
                          Jun 19, 2021
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                          Address: India Delhi

                          The account was hold under GEFU and the amount of 6788/-
                          Had been deducted this month's
                          Since longtime it was on hold and deducted

                          No sms
                          No calls
                          No mails
                          No statement
                          So ever sad badly hamper

                          [protected]

                          Assist me
                          Guide me

                          Regards,
                          Kamei
                          HDFC Bank customer support has been notified about the posted complaint.
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                            KshitijaJ
                            Jun 18, 2021
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                            I want my renewed credit card to be delivered at my residence address instead of my office address.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Dhinesh1205
                              Jun 18, 2021
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                              Resolved

                              Address: 148/55 1C SANNIYASI GUNDU, EXTENSION ROAD KITCHIPALAYAM, Salem

                              Hello,

                              I just opened the salary account in HDFC and salary should be credit in month end only but my account shows the Rs.-885 has on hold. i don't understand how salary account could charge for insufficient balance. Could be please help on this.

                              Account Number : [protected]
                              IFSC Code: HDFC0001281
                              +1 photos
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 19, 2021
                              HDFC Bank Customer Care's response
                              Hi,

                              Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Anay
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                                rigum chalana
                                Jun 18, 2021
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                                Hlo sir/mam
                                My name is rigum chalana. I m ex employee of hdfc bank my employee code is 246005 & last day of resign is[protected].after resign i didn't receive my last month salary & reliving letter.i connect with my RM regarding my salary he didn't solve my problem and make excuses with me he is not giving me satisfaction answer. My RM name is bachitter singh & his employe code is B2985 from malout branch.pin code is 152107.i hope your team will solve my problem as soon as possible.for further detail connect me with this no.[protected].
                                Thanking you
                                HDFC Bank customer support has been notified about the posted complaint.
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