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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 235

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M
my channel my videos
Jul 2, 2021
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Address: Kayastha tola ward number 29, saharsa bihar. Pin no 852201

Dear sir i request you that i am suffering from covid now and i am fighting this disease for a long time the work which i had is also stopped due to illness i don't have money to give you that i give your emi So I request you to give me a few days' time and do some settlement and take rupees and cast me to give no duge, that is, I am asking this money on loan from someone, I am in the condition of my death, that's why before I die I can't hurt my family
My credits card number is[protected]
My mobile number is [protected]
Aug 12, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jul 02, 2021
Updated by my channel my videos
dear sir i request you that i am suffering from covid now and i am fighting this disease for a long time the work which i had is also stopped due to illness i don't have money to give you that i give your amy So I request you to give me a few days' time and do some settlement and take rupees and cast me to give no duge, that is, I am asking this money on loan from someone, I am in the condition of my death, that's why before I die I can't hurt my family
My credits card number is[protected]
My mobile number is [protected]
Verified Support
Jul 03, 2021
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and confirm having responded to your e-mail id on July 1, 2021. The reference number for this interaction is[protected].

-Shweta
HDFC Bank Customer Assistance
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    A
    anil48i
    Jul 1, 2021
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    I have submitted a fastag surrender request .on 9th june 2021 but till today 1 july my fastag has not been colsed..
    to closing fastag req id is...i10872191...
    my wallet id in [protected]
    my wehicle no is...up32jt1074
    HDFC Bank customer support has been notified about the posted complaint.
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      Yahoosamar82@
      Jul 1, 2021
      Resolved
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      Resolved

      Hi HDFC Bank,

      My name is Ali Mohammad Ansari and customer I'd is[protected]

      I can see on 1st July 2021 was deducted I want to know the reason for this.

      Reference No : MIR[protected].

      I went to my home branch for withdrawal of my own money and they asked for cheque. So I did the same and cheque was liquidated.

      Please provide why this charged and how it was calculated.

      By the way mine is salary account and preferred customer
      Aug 13, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 02, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance.
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        P
        Pawan Madavi
        Jul 1, 2021
        Resolved
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        Resolved

        Address: Hdfc bank ltd, plot no. X35, commercial zone, Hingna Industrial Area, MIDC, Dist-Nagpur, Hingna-440016

        I have a salary account with hdfc bank. I have started with sip in mutual funds (groww app) using auto-pay option. But I withdrawn my whole amount from sip and also stopped my sip. However, the sip amount deducted through my account and even returned me. But when that amount deducted from my account i didn't have sufficient balance so i have been charged ach debit return charges of rs 590 (1 times) is deducted from my account and now my balance is showing -2460 rs on 28/06/2021.

        I have called customer care and they told me that this amount is deducted because of payment bounce.

        I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

        Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

        Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

        Please please help me resolve this and return my money.
        Aug 15, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 03, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We have shared your comment with the concerned team and our officials will get in touch with you at the earliest on or before 07/07/2021. We request your patience in the interim.

        -Anay
        HDFC Bank Customer Assistance
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          Gorakh sudrik
          Jul 1, 2021
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          Resolved

          Address: Sanjay Gandhi Road, Pune

          Credit card department was coment me pay the this month amount 4150 I have paid this amount by 25th June 2021 but my acount hold was not clear please remove the hold tomorrow morning
          Jul 1, 2021
          Complaint marked as Resolved 
          My problem was not resolved
          HDFC Bank customer support has been notified about the posted complaint.
          Customer care number not receive and not respond credit card department hold my account plz remove hold
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            Sanjay J Deshpande
            Jul 1, 2021
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            Resolved

            If you want to go for HDFC Fastag, THINK AGAIN. My Fastag worked sometime and did not work some times. Very unreliable. Then I replaced it by paying 200/-. Got a new one from HDFC Bank. It worked but they froze my wallet for KYC. I have been using the earlier Fastag for almost 3 years and I have been HDFC Bank customer for 15+ years and surprisingly they do not have my KYC !!. Initially they told me that my wallet would be unfrozen in 2 working days. It was not done. Then again called their customer service. Again 2 additional days. Now one week has been passed and nothing is done so far. I can not use HDFC Fastag and hence can not take my care on highway. Most frustrating part is they have escalation emails IDs which even they do not care about. I am really stuck and not I have to go to some other company for new Fastag !!
            Aug 13, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 01, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              Ibrahim9191
              Jul 1, 2021
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              Resolved

              I've called HDFC customer support in May regarding a fraud transaction. They then blocked my Netbanking/UPI/Debit Card.
              Now when I called customer care again to unlock my Netbanking they asked me to go to the nearest bank which I did. They asked me to fill a form, but still I am not able to access my Netbanking no matter how many times I reached out to Nearest bank and customer care.

              I would request to have my Netbanking access back asap.
              I fed up with the services which was provided by the bank
              Aug 12, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Jul 01, 2021
              Updated by Ibrahim9191
              Sorry its not on may. its on june.
              Verified Support
              Jul 02, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Our sincere apologies for the inconvenience caused to you. We request you to write to us at https://bit.ly/3yeOSnq mentioning the complete branch address (from below URL) where the request was submitted to enable us to check and assist you further. https://bit.ly/3jxFiIi Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Zubin
              HDFC Bank Customer Assistance
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                Yudhister Nalliboyena
                Jul 1, 2021
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                Resolved

                User Id is not set for my food plus card

                I am trying to login to food plus card.
                Since I forgot the user id I tried to get the user id by clicking option 'forgot user id' but when I gave details and submit it says that user id is not set for my card.
                And I can't login using card number also because it looks like user id also required to login.

                Could you please check this ?...
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                Sourabh Chatterjee
                from Egra, West Bengal
                Jun 30, 2021
                Resolved
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                Resolved

                Have hdfc account and get loan from hdfc bank i paid every month emi 5672 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, suddenly they charged me 236 rs for emi rtn charges.
                If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
                I want the money refunded back to my account.
                Aug 13, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 02, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by July 06, 2021. We request your patience in the interim.

                -Zubin
                HDFC Bank Customer Assistance
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                  I have been trying to close my RD account and I recieve this message - unable to carry out your instructions please contact bank....
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                  vishaljain17
                  Jun 30, 2021
                  Resolved
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                  Resolved

                  Since last few months my HDFC Bank FasTag is getting debited for 120/- Rs for manual debits and adjustment entries for unknown reasons. I have also raised disputes in this regard with HDFC FasTag Team but have not received any solution yet from them. A total of 18 deductions of 120/- each has happened till date. Even the HDFC FasTag team doesn’t know the details of these deductions.
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                  -Vikash
                  HDFC Bank Customer Assistance
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                    shettyz
                    Jun 30, 2021
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                    Resolved

                    I had been to HDFC Bank on 28 June 2021 for closure of my bank account, but still getting emails from their end. Kindly let me know if my account is closed or is there any email /message alert I would get on my closure of account.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                    -Vikash
                    HDFC Bank Customer Assistance
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                      nikhil deokate
                      Jun 30, 2021
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                      Address: Baramati

                      I have hdfc saving account and get personal loan from hdfc bank i paid every month emi 3000 but once i cant maintains balance in account that time bounce my emi and bank charge me bounce charges 639 with taxes and after one month they charge me 236 re for emi rtn charges what is this charges and what is related this charge without any Messages. I m comfort on this bank I'm Change my bank account
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Fdo
                        from Jammu, Jammu and Kashmir
                        Jun 30, 2021
                        Resolved
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                        Resolved

                        I have applied loan restructuring to HDFC for my car & home loan as I didn't get my salary for this pandemic. But the collection agencies from HDFC forced me to the EMI
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jun 30, 2021
                        Updated by Fdo
                        Applied my restructuring loan for my car loan as for the past one year I didn't receive my salary. But the collection agencies called and asked me to pay the EMI
                        Verified Support
                        Jun 30, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the Loan Account Number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          _nidhi_roy
                          Jun 30, 2021
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                          Resolved

                          Address: Jaipur, Rajasthan

                          Hello, I bought an iPhone 11 on February 5th 2021 and it was entitled for a cashback of 5000 within 120 days. It’s been more than 120 days and when I contacted pine labs regarding this they asked me to contact the bank for it. It’s been so long and I have not got my cashback and there is no response from HDFC Jaipur either.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                          -Rimpa
                          HDFC Bank Customer Assistance
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                            manas9
                            Jun 30, 2021
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                            Home loan not process after fees payment 3 months past
                            HDFC Bank customer support has been notified about the posted complaint.
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                              bhuvenesh kumar
                              Jun 30, 2021
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                              Resolved

                              Hi Team,
                              There has been a Incident long back in 2009 that by mistake I have provided the wrong document for Loan Application . After that I got called in RIC dept HDFC bank Indiranagar Bangalore, I have paid the fine and write in apology letter to bank . And they promised that it will not impact any of future relation ship. As when I have returned from Overseas after 5 years, tried to applied for Personal Loan, Executive told me there is something update in RIC profile from back 10 years old.

                              This seems to be unfare as I am being very good salaried professional with good credit score and also recently moved my Salary account to HDFC on the request from my Nearby branch Manager --Now it seems I have done the mistake moving my account to HDFC .

                              Is there any way to get this issue resolved or does that mean I cannot avail any finanacial products from HDFC life time.
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 30, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the Loan Application Number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                Dear sir/ma'am,
                                I had taken PL in hdfc bank in march 2020 worth 10 Lac and zero closing charge after 12 emi. All these was mentioned in their papers while I was signing.
                                Now after one year when I willing to close it, I no one is responding properly and in they have some different paper in their database which is showing 4.75% of closing charge even after 13 emi.
                                I have both papers where I signed and the one which they...
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                                Thanju
                                Jun 29, 2021
                                Resolved
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                                Resolved

                                Address: Mangalore
                                Website: [email protected]

                                I have hdfc salry account but last Month emi is bounce he dedicated 650 rs nd ofter one 236 I don't know y dedicated 2times he cheating the customer
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 30, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused.
                                Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before July 03, 2021.

                                -Zubin
                                HDFC Bank Customer Assistance.
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                                  Rajeshwari19
                                  Jun 29, 2021
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                                  For past 10 days I am facing issue while doing transactions. I have visited near by branch also. Still issue is not resolved
                                  HDFC Bank customer support has been notified about the posted complaint.
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