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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 25

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P
pam123@
from Kolkata, West Bengal
Aug 16, 2023
Aug 21, 2023
This thread was updated on Aug 21, 2023
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Address: Kolkata

Dear Concern,

I have done the payment of Rs 3540/- for service charge. But still it is on hold.
Please deduct the amount from my ac.

Ac number: [protected]
Amount on hold: Rs 3540/-

Please do the needful.

Regards,
Pamela
+2 photos
Aug 16, 2023
Complaint marked as Resolved 
Not solved...
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
Still my problem remains. I didnot get any solution from your end. Please do the needful ASAP.

Please deduct the amount - Comment #4119943 - Image #0
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    drdivyansh
    from Dhampur, Uttar Pradesh
    Aug 16, 2023
    Aug 17, 2023
    This thread was updated on Aug 17, 2023
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    .Dc intl pos txn , money deducted without any reason

    Address: Hdfc bank dhampur

    Address:
    Dhampur, Uttar Pradesh, 246761

    Hi,

    I just found out that an amount of ₹ 2631.11 was deducted from my account as 13th August 2023. I haven't done any foreign or international transactions whatsoever.

    And what's with the insane deduction?! As i searched online, i see people with just 40 or 50 ₹ issues, but this is staright up 2.7k ₹!

    Ref. No. Mir[protected]...
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    M
    Manish9122
    Aug 16, 2023
    Aug 17, 2023
    This thread was updated on Aug 17, 2023
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    I have a salary account with hdfc bank. I have started with sip in mutual funds (Grow app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (1 times) and rs 531 rs (1 times)and total 1121 rs is deducted.

    I have called customer care and they told me that this amount is deducted because of payment bounce.

    I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

    Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

    Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

    Please please help me resolve this and return my money.
    Aug 16, 2023
    Complaint marked as Resolved 
    I again called with customer support they told it will be credited within 7 days
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 17, 2023
    HDFC Bank Customer Care's response
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      K
      from JAIPUR, Rajasthan
      Aug 16, 2023
      Aug 17, 2023
      This thread was updated on Aug 17, 2023
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      Address: 90/124 Patel Marg Mansarovar Jaipur

      HDFC is the worst bank I have ever seen I always deposited the minimum amount as per EMI still bank is deducting Rs 2000 from my a/c ..I went to close my a/c they said my emits will be bounced they have made me stuck here once I returned from the bank my a/c was shown in minus by agin Rs 1500..This is a dacoity with customers..They don't answer properly on phone..My CIBIL will be badly effected...I just want to get rid of this bank..
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        N
        nirgh2001
        from Kolkata, West Bengal
        Aug 15, 2023
        Aug 18, 2023
        This thread was updated on Aug 18, 2023
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        HDFC Bank
        Customer ID 21522255
        My new debit card for to be expired debit card at present sent to home but was undelivered, I requested HDFC customer service multiple times to dispatch to HDFC home branch -

        HDFC Bank
        Branch
        Salt Lake Sector 5

        Address
        Door No 1, Eternity Building
        Salt Lake City, Sector 5
        Kolkata - 700091

        IFSC Code
        HDFC0000718
        But they didn't do anything. I still didn't receive the new debit card kindly take stringent action against HDFC Bank.
        Sep 5, 2023
        Complaint marked as Resolved 
        Resolved
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret for the inconvenience caused. Our officer Ms. Somdattta Roy has sent you a response via email at your registered e-mail Id on August 17, 2023 and addressed your concern.

        -Ajay, Service Manager
        HDFC Bank Customer Assistance
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          P
          Peckson
          Aug 15, 2023
          Aug 16, 2023
          This thread was updated on Aug 16, 2023
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          I'm not using my hdfc account more than a year. I Inform the bank that I don't want the account, but I'm not in India to close the account. I got a refund around 48000 above and nearly 10000 they deducted from my account in different days in same month, that's really disappointing and disgusting experienced.

          Hdfc interest and fees is really higher than other bank that's why I told them to close my account. A normal person can't afford that.

          Please give me reply through my email address [protected]@gmail.com
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            R
            rmodgil
            from Mumbai, Maharashtra
            Aug 15, 2023
            Aug 22, 2023
            This thread was updated on Aug 22, 2023
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            Irrelevant imposing charges while already sent email for card closing because of recurring charges on lifetime moneyback free card

            Address: chandigarh

            I am really wonder from hdfc credit card services, first they upgraded my life time money back credit card to money back credit card plus, and suddenly i received july 2023 statement in which they had imposed renewal membership fee 590/- (Ref# 19999999980620999614600) without any intimation before upgrade of moneyback credit card, i decided then go for closure through hdfc credit card website and applied for closure for the same.
            br...
            +3 photos
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            AbhinayJaiswal2023
            from Ranchi, Jharkhand
            Aug 15, 2023
            Aug 16, 2023
            This thread was updated on Aug 16, 2023
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            Around 18k has been deducted in small amount contributing to 18k + and when i talked to support they said due to prev month transaction but I have not done any intl transaction in last 60 daya
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              H
              Harshalig
              from Mumbai, Maharashtra
              Aug 15, 2023
              Aug 16, 2023
              This thread was updated on Aug 16, 2023
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              I had made transaction on 28th & 29th July of Rs.244800 from my bank account
              which was an authorized push payment fraud. Money was transferred to
              scammers bank account. I have already shared Screenshot & emailed
              required documents to HDFC grevienceaddressal.com, Customer support email and other HDFC forums Still I have still not got any resolution on my
              issue yet. I got email from bank IO saying that it was my fault in transferring money but how can bank be so careless in not also alerting their customer while doing transactions into some fraudster account. I do not agree with what Internal Bank Ombudsman says as the
              Bank IO has not investigated or worked my case properly. Bank IO provided me Incorrect &
              incomplete resolution to which I am not satisfied with the
              reply i had got from HDFC bank. I have lost Rs.244800 in none day. My transactions were done on 28th & 29th July and complaint was registered the same day. Even FIR is lodged and emailed bank so many time still bank dont cares to revert bank.This was the bank mistake as there
              were no alert given to me which for such risky money transfer. Please
              take immediate action on
              Complaint number - MUMP[protected] & MUMP[protected]. Also, i have not
              received any update on complaint no.[protected],[protected],[protected]. I
              was asked to submit Cardholder dispute form, FIR copy at my nearest
              HDFC branch which i immediately submitted in Karanjade HDFC bank
              branch. I request you to please refund my money back as those amount
              where transferred to some fraudster's account by tricking me for
              investing money where I will get high returns. In the earlier email i
              have already attached all necessary documents. Requesting you to
              please resolve my issue & refund my money asap. FIR copy is already
              been submitted in HDFC karanjade Navi Mumbai branch. I am continously
              following up on my issue since 29th still no proper resolution given
              to me my bank.My account is still blocked . Please refund my money
              back.I have done best from my end in giving you all the evidences how
              i was tricked in investing money and i have all the evidence & proof
              with me if required.I need immediate response on my issue.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                S
                Sanket_1711
                from Pune, Maharashtra
                Aug 13, 2023
                Aug 14, 2023
                This thread was updated on Aug 14, 2023
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                Address: Pune, Maharashtra

                I purchased an iphone almost 4 months back using my hdfc debit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 120 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  K
                  kh1234
                  Aug 13, 2023
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                  Address: pune india

                  Hi Team.

                  I have a salary account in hdfc bank. Actually i have taken a personal loan for which my 14, 484 emi gets auto deducted on every 7th of a month. However on 7th Aug 2023 morning when I checked if the emi was deducted or not, I found it was not deducted and an overdue amount of 28, 968 was reflecting. To avoid fine/cheque bounce charges I manually paid the twice amount of the EMI.

                  Please check and let me know or issue a refund for the same. My loan account number is[protected].
                  HDFC Bank customer support has been notified about the posted complaint.
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                    K
                    kh1234
                    Aug 13, 2023
                    Aug 14, 2023
                    This thread was updated on Aug 14, 2023
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                    Address: pune india

                    Hi Team.

                    I have a salary account in hdfc bank. Actually i have taken a personal loan for which my 14, 484 emi gets auto deducted on every 7th of a month. However on 7th Aug 2023 morning when I checked if the emi was deducted or not, I found it was not deducted and an overdue amount of 28, 968 was reflecting. To avoid fine/cheque bounce charges I manually paid the twice amount of the EMI.

                    Please check and let me know or issue a refund for the same and the loan account number is[protected].
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      kh1234
                      Aug 13, 2023
                      Aug 14, 2023
                      This thread was updated on Aug 14, 2023
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                      Address: Pune

                      Hi Team,

                      I have a salary account in HDFC bank. My EMI has been deducted 3 times by the bank.

                      I have taken a personal loan for which Rs 14, 484 EMI gets auto-deducted on 7th of every month. However, this time on 7th Aug 2023 when I was checking if my EMI was deducted or not from my HDFC mobile app, I found that EMI payment was not deducted, and it was showing an overdue amount of 28, 968. After seeing an overdue amount, to avoid fine, I manually paid the EMI from HDF mobile banking app. But the next day on 8 th Aug my EMI again got deducted from my bank account.

                      Please check and initiate the refund for the same. My loan account number is[protected]
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        D
                        deepakFightBack
                        from Gurgaon, Haryana
                        Aug 13, 2023
                        Aug 14, 2023
                        This thread was updated on Aug 14, 2023
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                        HDFC Bank is continuously calling me on my mobile phone for selling its credit card or home loan. I have never given my number to any bank for credit card or home loan purpose. My number is on DND list of TRAI. I am complaining to PM MInister office continuously but the Prime Ministers office is just as useless as Modi ji.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Soumya1707
                          from Bhubaneswar, Odisha
                          Aug 11, 2023
                          Aug 12, 2023
                          This thread was updated on Aug 12, 2023
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                          Address: Bhubaneswar

                          Hello team,

                          Good Afternoon!

                          I want to raise a complain against the hdfc credit card department for delaying the delink process of my credit card from my savings bank account.
                          This process usually takes 3-4 working days. However, it has crossed more than a week and the account is not yet delinked.
                          This is not at all a good customer service. And, more over the customer care representatives are repeatedly saying same thing "it will be done in next 24 hours". This is not at all accepted.
                          Kindly look into it and please help me out from this trouble.Hope for a positive response.Thank You

                          Soumya Ranjan Pradhan
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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                            Rajib Kumar Maity
                            Aug 11, 2023
                            Aug 12, 2023
                            This thread was updated on Aug 12, 2023
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                            Resolved

                            Account blocked due to address change letter undelivered

                            I created a salary account in hdfc online. But i have to visit many times to branch. First time I have to go for completing kyc as they were not able to complete online. Second time they said again to visit branch that my kyc is incomplete. i go again and complete kyc and also i receive my debit card, passbook, and check book. After they again call me and said to go to branch because my address is not match with the adhar card. I go again...
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                            Neharajput@99
                            Aug 11, 2023
                            Aug 12, 2023
                            This thread was updated on Aug 12, 2023
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                            Address: Jahangir Puri

                            Hi,
                            Hdfc bank is deducting Emi rtn charges unnecessarily. I always maintain a balance for my both of emi. They have started deducting Emi rtn charges from last month and they deducted two times in last month, and this month also they have deducted unnecessarily. Even this month also both of my emi deducted on time and date. Ya, hdfc bank is doing fraudulent. I know it because in the initial month they deduct emi on time in the morning onwards but this month they deliberately deducted money at the evening even I have maintained the balance day before still they deducted may be after there timeline to this emi rtn charges fraud. Seriously hdfc why are you looting hard earned money of people, very disappointed you really need to look into this matter. Deduction of money on correct basis and according to procedure would not matter but looting money unnecessarily from customer account is really bad.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              Asarachu1319
                              from Palakkad, Kerala
                              Aug 11, 2023
                              Aug 12, 2023
                              This thread was updated on Aug 12, 2023
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                              I cleared my Full due in August statement but the charged late fee and overlimit fee. I WANT TO REVERSAL THE FEE.

                              IN MY HDFC ACCOUNT ALSO THEY CHARGED LOAN RECOVERED FEE AND EMI RETURN CHARGES. I WANT TO REVERSAL THE CHARGES
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                Adipra
                                from Delhi, Delhi
                                Aug 10, 2023
                                Aug 12, 2023
                                This thread was updated on Aug 12, 2023
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                                Account blocked without any reason

                                Address: Narela, delhi

                                Account blocked without any prior intimation. Done re kyc but still not resolved. Highly frustrated for this harassment. Already visited the bank twice but of no use. Got a mail today that request has been successfully processed but account is still blocked. Don't know what to do....
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                                Adipra
                                from Delhi, Delhi
                                Aug 10, 2023
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                                I have account in hdfc narela branch, delhi. My account has been blocked by bank without any prior intimation. Neither am i able to withdraw cash from atm, nor do netbanking. Even the amount is not getting deposited in the bank. Can't even add account to gpay. I have already visited the branch twice. The reason they gave was kyc updation. After successfully submitting my kyc documents last week, i received a mail today that my request has been successfully processed but the issue is still not resolved. This is highly frustrating. Account blocking for too long without any reason is sheer mental harassment from bank's side. I regret opening account here. Didn't expect this poor customer care from hdfc bank.
                                HDFC Bank customer support has been notified about the posted complaint.
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