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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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N
nikhil189
Aug 30, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
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Sorry! We have temporarily restricted this transaction. Please note that if you are able to withdraw/add money to your A/c. successfully, then the restriction is on the Beneficiary A/c. to receive money. Else, the restriction is on your A/c., and therefore, kindly contact your nearest branch to regularise your A/c.

i am getting this issue since yesterday. No one can deposite money in account, also not able to transfer anything out of account. UPI is failing too.
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
nikhil189's [Complaint's author] reply, Sep 8, 2023
This is ridiculous. Its been more than 3 weeks and there is no resolution. Its still the same.
I can not send NEFT, no statement generation, nothing. Only SIP is getting deducted, rest its all blocked.

Please help.
Open Tickets - 31442994
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    Advait Deshmukh
    Aug 29, 2023
    Sep 1, 2023
    This thread was updated on Sep 1, 2023
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    118 rs had been deducted from my account without my consent i didnt allow for the transaction and neither i gave anyone password so please refund my money as sson as possible
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      animeshsri98
      Aug 29, 2023
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      From-
      Animesh Srivastava
      Date - 29th August

      I just found out that an amount of ₹ 610 was deducted from my account on 28/08/2023. I haven't done any foreign or international atm/pos transactions using my debit card.

      Here are my account and transaction details:
      Txn Ref Num: MIR[protected]
      Cust ID:[protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Manav Lalwani
        from Anjar, Gujarat
        Aug 28, 2023
        Aug 29, 2023
        This thread was updated on Aug 29, 2023
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        Address: Anjar

        Dear sir,
        When i checked my account Rs.118 were deducted from the account for 3rd party cash transactions .the limit is Rs.25000 in a month and i have not exceeded the limit of rs.25000.please check from your end and refund the charges
        Mobile no: [protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          Manish Tote
          Aug 28, 2023
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          Address: Pune

          Name : Manish Tote
          Emp Id : M16849
          Branch : Aundh Branch, Pune
          Designation : Assistant Managet

          hello HDFC Bank team my queries is that I want my relieving letter but I am not getting it by the HR they are just telling me that do this and do that I have been mailing to the exithelpdesk team since one week but no one is responding and my current job is on hold so can you please solve my problem.
          HDFC Bank customer support has been notified about the posted complaint.
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            Manish Tote
            Aug 28, 2023
            Aug 29, 2023
            This thread was updated on Aug 29, 2023
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            Address: Karwe Nagar, Pune

            Hello HDFC Bank team my queries is that I want my relieving letter but I am not getting it by the HR they are just telling me that do this and do that I have been mailing to the exithelpdesk team since one week but no one is responding and my current job is on hold so can you please solve my problem.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              L
              Latha subramani
              Aug 28, 2023
              Aug 29, 2023
              This thread was updated on Aug 29, 2023
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              Credit card bill due today i paid today morning via paytm but it show processing and amount refunded by paytm but not received the money yet request you to extend the due date tomorrow.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details or us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                V
                vikashashok
                from Mumbai, Maharashtra
                Aug 28, 2023
                Sep 23, 2023
                This thread was updated on Sep 23, 2023
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                Address: HDFC Bank Lokhandwala Branch Mumbai

                This is regarding one of the transactions made by a petrol pump guy on my credit card in the year 2015. By mistake the employee of petrol pump, he made a transaction of Rs 239931.11 in place of Rs. 2399.31.

                I got a call from HDFC bank as this transaction was unusal and checked with me to confirm if the transaction made was correct. I mentioned to the customer executive at the same time that this transaction is invalid and please cancel this transaction.

                Customer executive told me that she can’t cancel the transaction but she asked me to talk to the petrol pump guy and tell him to revert the transaction.

                After that call I spoke to the petrol pump guy and he told me that he don’t know how to revert the transaction, being a holiday on that day he couldn’t search for any help from the bank as well.

                On the next Day when I logged in to netbanking I saw that I have been charged for that transaction which I have mentioned as invalid to the customer executive.

                Also the charged amount was more than the transaction amount. When I contacted credit card helpline for confirming why I have been charged approx. 6800Rs more than my transaction value i.e. 239921.11. Then he told me that it’s a surcharge that has been charged on the amount.

                This I want to bring in to your notice and want to raise that please decline this transaction as twice I mentioned that this transaction is invalid. I shouldn’t be charged for this transaction.

                I've provided the letter from the Petrol Pump guy where he has mentioned that the transcation was happened accidentally and HDFC bank Should revert back the same.

                But its not 2023 and yet the issue is not resolved and i haven't heard back from the HDFC Bank after 25 Nov 2015 where i have asked the status but not recieved any response from the bank.

                Please help me on the same as today HDFC bank Customer executive told me that your Dispute is still showing as open.
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 29, 2023
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                -Priya, Service Manager
                HDFC Bank Customer Assistance
                Sep 23, 2023
                Updated by vikashashok
                Please find the same quote to the query reference number for this e-mail: [protected].
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                  lkpswn
                  Aug 26, 2023
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                  'm Rahul Kumar Paswan, I would like to inform you that I had a Agent code 9802805 at[protected] which expired on[protected] & Code terminated on[protected].while joining to other an error message that I have agency code from HDFC Life that's why they were not be able to proceed, for that they were asking for NOC. I have visited to the branch but didn't get any help from there. So please unregister my name from IRDA Portal and provide me an NOC for the same. Find my detail below.
                  Name : Rahul Kumar Paswan
                  PAN: BQEPP6303A
                  Insurance licence No: 9802805
                  Consultant Code: 00544867
                  Mob- [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    T
                    tdeepchand
                    from Chittoor, Andhra Pradesh
                    Aug 26, 2023
                    Aug 29, 2023
                    This thread was updated on Aug 29, 2023
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                    HDFC bank
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete query . Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
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                      anand2024
                      Aug 26, 2023
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                      Receiving calls and messages on SMS and WhatsApp to send photo, aadhar, cancelled cheque details and then they will send payment link to "reactivate" for 1L and claim "maturity" value. This is a FRAUD as they deal with only voice and whatsapp. HDFC Life confirmed no such policy in my name exists.

                      Mr. XXX Policy no - 1652XXXX
                      Date of issue - 23 Mar 2013
                      Policy name - Classic Assure Plus Plan .
                      Prematurity Value -3, 91k/-
                      If You Want to Claim Your Value so please Contact To Your Relationship Manager :- Pratibha saxena ( [protected] ) HDFC LIFE. REGARDS.

                      They are doing this fraud for months and years, HDFC Life is not taking any action to prevent them.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        Ragunath143
                        from Tadipatri, Andhra Pradesh
                        Aug 26, 2023
                        Aug 29, 2023
                        This thread was updated on Aug 29, 2023
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                        Address: Tadipatri

                        I have been debited for almost 1635 ruppees from hdfc bank savings without any notice or intimation from bank i didn’t get any sms or email from bank for increase in amb charges when im opening account they mentioned to maintain 2500 ruppees but today when i contacted HDFC Bank customer support they are telling like 10000 rupees is AMB charges but they didn’t debited amount march 2023 they debited all four months march, april, may, june all four months charges are levied in a single day in 21 augest 2023. Please refund my hard earned money. My name is Ragunath reddy and account number is [protected] ifsc code HDFC0001622 tadipatri branch.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          Niravkumar Patel
                          from Bhuj, Gujarat
                          Aug 25, 2023
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                          Dear Vendor,

                          Below details Shipment docket courier has been already dispatched from bhuj on dated 10 Aug 2023 but still not received or delivered at receiver's address and we have also tracked through online site tracking but after 11 Aug 2023 docket seen as In Transit.

                          Kindly check and update urgently.

                          Document Docket No - [protected]

                          Booking Date - 10/08/2023
                          HDFC Bank customer support has been notified about the posted complaint.
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                            R
                            Rashmi@_1983
                            from New Delhi, Delhi
                            Aug 25, 2023
                            Aug 27, 2023
                            This thread was updated on Aug 27, 2023
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                            Address: A-3/68, Police Apartment, Paschim Vihar, New Delhi-110063

                            Sir, i work in delhi police which comes under central government sir i don't have any account in hdfc bank but i want to make credit card to credit card so can my card to card be made So tell why card to card of delhi police and advocate cannot be made. If there is any such policy or rule in writing of RBI bank or finance ministry, please give me a copy of it please.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your credit card number for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              K
                              kesava krishna bellamkonda
                              from Hyderabad, Telangana
                              Aug 25, 2023
                              Aug 27, 2023
                              This thread was updated on Aug 27, 2023
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                              Address: sun city, Hyderabad

                              On 21st Aug 2023, I received a SMS mentioning that my a/c with customer id 9340xx0 is blocked due to undelivered status address change letter. I have undertaken following steps to get my account unlocked: -
                              1. Called customer care and they suggested to visit nearest bank.
                              2. Called my RM, he said he will send an email to concern people and will keep me posted. Nothing happened.
                              3. On 23rd Aug, I have personally visited my parent branch SUNCITY, Hyderabad & met Mr S Reddy who promised to resolve the issue in 2 working days. No resolution yet.
                              4. I have again visited the bank today & requested to activate the account.
                              5. Raised complaint on website. No resolution yet.

                              I was aghast that how can a pvt ltd bank can deny Govt issued & verified Aadhar address proof. What legality does they hold to freeze the account without any reaction able period. Even IT dept provides couple of months to resolve issues. One sided high headedness from the bank is resulting in extreme challenges to the customers.

                              My credit card payment was due on 22nd August with adequate funds. HDFC bank further pushes me to pay the due amount after locking my account.

                              Is our financial liberty is dictated by a courier delivery person who may have missed to contact us with a 2% occupation status apartment like ours. Courier persons do not even call or check if we are out of home for routine work.

                              I would request that a reckonable lesson be taught to the Pvt Banks like this HDFC bank whose unilateral decisions affect the financial freedom, rights & trasactions of an Indian Citizen.

                              Hdfc bank should be penalised for lack of services to customer & mental stress caused with no fault of the customer.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                S
                                Srinivasan_PJ
                                Aug 24, 2023
                                Aug 26, 2023
                                This thread was updated on Aug 26, 2023
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                                HDFC insta JUmbo loan amount not credited to bank account

                                Yesterday (23/08/2023) I have applied for HDFC Insta Jumbo Loan in credit card section of Netbanking. Loan request has been raised and Loan details available in Loan details of credit card summary. But till now the loan amount is not credited into my Account. Please help on this . It is very urgent...
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                                girish97
                                from Chennai, Tamil Nadu
                                Aug 24, 2023
                                Aug 24, 2023
                                This thread was updated on Aug 24, 2023
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                                Resolved

                                Address: Thiruvottiyur branch, chennai

                                My account number is [protected]

                                My account has been charged for AMB this month 5 times 354 rupees also for debit return charges 531 rupees. i have no idea why i need to pay AMB charges for a salary account and also i dont have any payment mandate connected to my account why i have been charged debit retun charges.

                                I already had issues with HDFC for keeping my account in negative value they explained somehow my salary account is changed to personal then again i chaged back to salary account even i have a mail confirming that. Even after this bank is charging me this much in the name of AMB.

                                I need a refund of all the fault charges debited from my account. The total charges charged this month 2300 also they have 708 rupees in hold i have even requested my branch manager to release that amount but no solution.
                                Sep 21, 2023
                                Complaint marked as Resolved 
                                thanks for quick reply.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
                                girish97's [Complaint's author] reply, Aug 25, 2023
                                I am not able to save the issue it is showing invalid capta everytime.
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                                  S
                                  singhchait7
                                  Aug 22, 2023
                                  Aug 24, 2023
                                  This thread was updated on Aug 24, 2023
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                                  Ppf account opened in anna nagar branch

                                  I opened my ppf account through net banking and it automatically opened in anna nagar, chennai branch.
                                  1. how can i transfer ppf account to my home branch ?

                                  2. i have to transfer my ppf from hdfc to sbi, will i have to go to chennai to get it transferred ....
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                                  Vengatesh Cbe
                                  from Chennai, Tamil Nadu
                                  Aug 22, 2023
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                                  Address: Crypto.com

                                  Hi,

                                  on 18th Aug 2023 I tried to purchase USD from Crypto.com Android APP. Rs.16905.50. the transaction was failed but the amount go debited. Then i asked this issue on the Merchant Support, they said "For the transaction attempt on the 18th August 2023 for the amount of 203.27 USD Crypto.com has not captured any funds as the purchase was unsuccessful.

                                  I also attached the Merchants "confirmation of non-receipt of funds" conversation.

                                  Account Number : [protected]
                                  Debitcard : 4355 84XX XXXX 1505
                                  Transaction Date : 18/08/2023
                                  Transaction Amount: Rs.16905.50
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    LakshmiBhuvanapalli
                                    Aug 21, 2023
                                    Aug 22, 2023
                                    This thread was updated on Aug 22, 2023
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                                    Address: Hyderabad

                                    I have a Corporate issued HDFC Food Plus Card loaded with amount from company. But the card has expired and I need a new card. Unable to contact the customer care as the call gets cut abruptly( Been trying so ce many months). I have tried visiting the HDFC branch but they have no clue since I do not have account with HDFC. Company says we need to contact HDFC customer care and thats the only way out. HDFC customer care for this food card(prepaid) is not reachable. Please help as I have not used this card since 2021.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay, Service Manager
                                    HDFC Bank Customer Assistance
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