HDFC Bank Complaints & Reviews

I am writing to bring to your attention a concerning discrepancy regarding my savings account at the Dunlop branch of HDFC Bank. I have recently faced an issue wherein non-maintenance charges were deducted from my account balance, causing it to become negative. I believe that this action contradicts the RBI guidelines, and I kindly request your immediate assistance in rectifying this matter.
As per my records and the RBI guidelines (referenced in your circular RBI/2014-15/308 DBR.Dir.BC.No.47/13.03.00/2014-15 dated November 20, 2014), banks are advised ( It should be ensured that the balance in the savings account does not turn into negative balance solely on account of levy of charges for non-maintenance of minimum balance.) Unfortunately, the application of the non-maintenance charges has caused the balance to become negative.

I kindly request that you review this situation and take the necessary steps to:
Restore Positive Balance: As my account originally had a positive balance, I kindly request that the account balance be rectified to reflect this positive amount.
I assure you that I am committed to maintaining the average monthly balance and managing my account responsibly in the future.
I appreciate your prompt attention to this matter and your understanding of the importance of adhering to the regulatory guidelines.
Thank you for your assistance. I look forward to a swift resolution and a positive banking experience moving forward.

Sincerely,

Debjyoti Das
A/c no - [protected]
das.[protected]@gmail.com

HDFC bank cheats the gullible customers by charging Rs 3000 annual charges for the Life time free credit cards issued to their customers. I am using HDFC bank for the last 25 years so they gave me a life time free Regalia credit card ( [protected]) last year. This year in July 2023 statement they charged me Rs 3000 towards annual renewal . I fail to understand who gave the rights and authority to HDFC bank to charge me such annual fees for which I have never agreed in the first place. This is simply Cheating & HDFC should be charged under Section 420 of IPC for Cheating its gullible customers out of their hard-earned money. Shame on you HDFC bank that you have to resort to such UNETHICAL PRACTICES. This puts down the practices adopted by the private banks in India under scrutiny as they can go to any extend to boost their bottom line.

The account was blocked without any prior information due to issue in KYC updation. I visited the nearest HDFC bank, but it's been about 5 days there is no update regarding this.

I was using basic hdfc debit card and then one day i got message that it has been blocked and a new hdfc platinum card was sent to me without any prior info and no permission taken. It costed me 885 inclusive of taxes. After that the card has charged me renewal fee atleast 2 times 885 each and i had 0 transactions using debit card. Uptill now i have paid 3-4000 on a card which i never asked for and was sent to me on totally bank discretion.
If HDFC says it is their policy then kindly tell me why since last 2 years I'm using hdfc millenia credit card and you have not upgraded it as per your policy?
If you say that your policy says that you can send upgraded cards to customers without their permission and without informing them about the hefty charges then please prove it by sending me your HDFC diners privilege card. I'm willing to pay your 10k annual fee for that. Why not preach your policy in credit card segment too. Whole point is we are being charged for something we never asked for or never used. There is literally 0 transactions of mind on this debit card you can check.

I was using one of the basic hdfc debit card then company one day without my permission sent a hdfc platinum debit card for 885 inclusive of taxes. And now without any prior information they have charged 885 renewal fee too and i don't even used debit cards. Not once i used it. If they had asked or informed me about this platinum card i would never opt for it.

I have hdfc sal account and get personal loan from hdfc bank i paid emi every month on time. But they debited emi rtn charges 236 rupees from my account without any info. Now they are not taking any action on it. This is scam. Kindly look into this.

I had created a savings account at your Hesaraghatta Branch on[protected], I have received the bank account number and customer id on my registered number but I haven't received my welcome kit, I can't create my IPIN password as there is no debit card, my KYC is pending too. Please deliver my Welcome kit as early as possible.

Regards,
Moonika Kamle

I had opened a new account at your Hesaraghatta branch on[protected] and I have got account no and customer id but KYC is pending, didn't get any update on the if the account was created successfull also no update on the welcome kit, I'm unable to generate IPIN can't proceed with net banking. I request to you please let me know when will I receive my HDFC welcome kit?

Regards,
Moonika Kamle

I have taken personal loan. I have preclosed it for one or two months I was not able to maintain a balance in account as It was salary account. While closing account I have visisted bank I have asked the procedure to pre close
the loan. I have paid all remaining amount with charges. and after closing it now I they are cutting RTN charges 236rs for some months. Even they have not said anything about it at the time of closure it's been a month and now without informing me the amount is automatically deducting. This is not fair at all. I have visited nearest branch even contacted them on call but no one knows about it. This is very disgusting. Now I have to change my salary account due to bad customer service.

Rupees ₹.-12122 hold on my hdfc salary account

+++++
@ sashi.[protected]@hdfcbank.com
@[protected]@hdfcbank.com
@[protected]@hdfcbank.com

REMINDER - 6

POOR & WORST SERVICES...!! WHO TAKES 20 DAYS ABOVE DAYS TO RESOLVE JUST ONLINE TRANSACTION ON FROM OFF...AND AFTER THAT NOT RESOLVED STILL TO MUCH FOLLOW UP WITH RM, CUSTOMER CARE & NEAR BRANCH.

Kindly close my account. I do not want to keep an account with such a Poor Services bank where there is no value to the customer & No resolution after much follow- up with the above person.

Dear All,

I would like to inform you that I am suffering from my “ONLINE TRANSACTION BLOCKED ISSUE” from last week which has been blocked from back end BANK SIDE and issue has not been resolved still after much discussion with my near branch (Splendor Trade Tower, Sector- 65, Gurgaon), My RM and customer care as well.

Because of this issue my salary is also not credited to my account due to transaction block issues from the back end.

After discussion & requested with my near branch, RM and customer care, if my issue will not resolve on time then it would be an issue to pay my EMI and credit card payment and if I face payment issue then the bank will fine me for the late payment charge without my mistake.

My first loan payment date starts from 5th of every month.

There is some following question from bank as mentioned below: -

Dears ….

1. Who is responsible for late charges issue & who will pay this amount after much discussion and issue is still pending?

2. Who is responsible to spoil my cibil score if payment is not done on time after much discussion and issue not resolved still?

3. Who is responsible for blocking my transaction without my information?

4. Because of this issue my salary is not credited to my account. Who is responsible for the same?

5. Why has my ticket been closed without resolving the issue & who is responsible for the same?

6. Why do customers raise tickets again & again for the same issue and tickets closed from the back end without issue resolved without customer knowledge?

7. Why does my debit card never deliver without my knowledge and never get any call, mail, or SMS from the bank side?

8. Why not re-dispatch my debit card on priority basis while facing issues from the last around 15 days regarding the debit card issue?

9. Why take so much delay to just active online transactions?

10. Why not give value to the customer and not resolve his issue?

11. Why is the issue not resolved after much discussion?

12. What is the benefit of opening an account with your bank?

This is my humble request if it is not possible to activate online transactions from your end on priority basis please confirm so that I may take necessary action on the same.

This is a humble request please close this issue by EOD.

My details are mentioned below: -

Name : JITENDER SHARMA

Customer Id : 41675078

Contact No : [protected]

Home Branch : Noida, Sector – 12, (UP)

Request to unblock Online Transaction[protected]'

ODR Debit Card Transaction Related Query 30227738

Feedback/Complaint to HDFC Bank -. CRM 30222821

UPI ACTIVATION REQUEST[protected]'

Complaint Request[protected]

Request via Ref No EA[protected]

ONLINE TRANSACTION SCREEN SHOT ISSUE

image.png

Thanks & Regards,

JITENDER SHARMA

Customer Id[protected]

(+91-[protected])

On Tue, Aug 1, 2023 at 10:03 PM JITENDER SHARMA wrote:

REMINDER - 5

WHY ISSUE NOT RESOLVED STILL ???????

Dear All,

I would like to inform you that I am suffering from my “ONLINE TRANSACTION BLOCKED ISSUE” from last week which has been blocked from back end BANK SIDE and issue has not been resolved still after much discussion with my near branch (Splendor Trade Tower, Sector- 65, Gurgaon), My RM and customer care as well.

Because of this issue my salary is also not credited to my account due to transaction block issues from the back end.

After discussion & requested with my near branch, RM and customer care, if my issue will not resolve on time then it would be an issue to pay my EMI and credit card payment and if I face payment issue then the bank will fine me for the late payment charge without my mistake.

My first loan payment date starts from 5th of every month.

There is some following question from bank as mentioned below: -

Dears ….

1. Who is responsible for late charges issue & who will pay this amount after much discussion and issue is still pending?

2. Who is responsible to spoil my cibil score if payment is not done on time after much discussion and issue not resolved still?

3. Who is responsible for blocking my transaction without my information?

4. Because of this issue my salary is not credited to my account. Who is responsible for the same?

5. Why has my ticket been closed without resolving the issue & who is responsible for the same?

6. Why do customers raise tickets again & again for the same issue and tickets closed from the back end without issue resolved without customer knowledge?

7. Why does my debit card never deliver without my knowledge and never get any call, mail, or SMS from the bank side?

8. Why not re-dispatch my debit card on priority basis while facing issues from the last around 15 days regarding the debit card issue?

9. Why take so much delay to just active online transactions?

10. Why not give value to the customer and not resolve his issue?

11. Why is the issue not resolved after much discussion?

12. What is the benefit of opening an account with your bank?

This is my humble request if it is not possible to activate online transactions from your end on priority basis please confirm so that I may take necessary action on the same.

This is a humble request please close this issue by EOD.

My details are mentioned below: -

Name : JITENDER SHARMA

Customer Id : 41675078

Contact No : [protected]

Home Branch : Noida, Sector – 12, (UP)

Request to unblock Online Transaction[protected]'

ODR Debit Card Transaction Related Query 30227738

Feedback/Complaint to HDFC Bank -. CRM 30222821

UPI ACTIVATION REQUEST[protected]'

Complaint Request[protected]

Request via Ref No EA[protected]

ONLINE TRANSACTION SCREEN SHOT ISSUE

image.png

Thanks & Regards,

JITENDER SHARMA

Customer Id[protected]

(+91-[protected])

On Tue, Aug 1, 2023 at 9:23 PM JITENDER SHARMA wrote:

REMINDER - 4

Dear All,

I would like to inform you that I am suffering from my “ONLINE TRANSACTION BLOCKED ISSUE” from last week which has been blocked from back end BANK SIDE and issue has not been resolved still after much discussion with my near branch (Splendor Trade Tower, Sector- 65, Gurgaon), My RM and customer care as well.

Because of this issue my salary is also not credited to my account due to transaction block issues from the back end.

After discussion & requested with my near branch, RM and customer care, if my issue will not resolve on time then it would be an issue to pay my EMI and credit card payment and if I face payment issue then the bank will fine me for the late payment charge without my mistake.

My first loan payment date starts from 5th of every month.

There is some following question from bank as mentioned below: -

Dears ….

1. Who is responsible for late charges issue & who will pay this amount after much discussion and issue is still pending?

2. Who is responsible to spoil my cibil score if payment is not done on time after much discussion and issue not resolved still?

3. Who is responsible for blocking my transaction without my information?

4. Because of this issue my salary is not credited to my account. Who is responsible for the same?

5. Why has my ticket been closed without resolving the issue & who is responsible for the same?

6. Why do customers raise tickets again & again for the same issue and tickets closed from the back end without issue resolved without customer knowledge?

7. Why does my debit card never deliver without my knowledge and never get any call, mail, or SMS from the bank side?

8. Why not re-dispatch my debit card on priority basis while facing issues from the last around 15 days regarding the debit card issue?

9. Why take so much delay to just active online transactions?

10. Why not give value to the customer and not resolve his issue?

11. Why is the issue not resolved after much discussion?

12. What is the benefit of opening an account with your bank?

This is my humble request if it is not possible to activate online transactions from your end on priority basis please confirm so that I may take necessary action on the same.

This is a humble request please close this issue by EOD.

My details are mentioned below: -

Name : JITENDER SHARMA

Customer Id : 41675078

Contact No : [protected]

Home Branch : Noida, Sector – 12, (UP)

Request to unblock Online Transaction[protected]'

ODR Debit Card Transaction Related Query 30227738

Feedback/Complaint to HDFC Bank -. CRM 30222821

UPI ACTIVATION REQUEST[protected]'

Complaint Request[protected]

Request via Ref No EA[protected]

ONLINE TRANSACTION SCREEN SHOT ISSUE

image.png

Thanks & Regards,

JITENDER SHARMA

Customer Id[protected]

(+91-[protected])

On Tue, Aug 1, 2023 at 4:39 PM JITENDER SHARMA wrote:
REMINDER-3

On Tue, Aug 1, 2023 at 12:32 PM JITENDER SHARMA wrote:
REMINDER-2

On Tue, Aug 1, 2023, 9:07 AM JITENDER SHARMA wrote:

REMINDER

Dear All,

I would like to inform you that I am suffering from my “ONLINE TRANSACTION BLOCKED ISSUE” from last week which has been blocked from back end BANK SIDE and issue has not been resolved still after much discussion with my near branch (Splendor Trade Tower, Sector- 65, Gurgaon), My RM and customer care as well.

Because of this issue my salary is also not credited to my account due to transaction block issues from the back end.

After discussion & requested with my near branch, RM and customer care, if my issue will not resolve on time then it would be an issue to pay my EMI and credit card payment and if I face payment issue then the bank will fine me for the late payment charge without my mistake.

My first loan payment date starts from 5th of every month.

There is some following question from bank as mentioned below: -

Dears ….

1. Who is responsible for late charges issue & who will pay this amount after much discussion and issue is still pending?

2. Who is responsible to spoil my cibil score if payment is not done on time after much discussion and issue not resolved still?

3. Who is responsible for blocking my transaction without my information?

4. Because of this issue my salary is not credited to my account. Who is responsible for the same?

5. Why has my ticket been closed without resolving the issue & who is responsible for the same?

6. Why do customers raise tickets again & again for the same issue and tickets closed from the back end without issue resolved without customer knowledge?

7. Why does my debit card never deliver without my knowledge and never get any call, mail, or SMS from the bank side?

8. Why not re-dispatch my debit card on priority basis while facing issues from the last around 15 days regarding the debit card issue?

9. Why take so much delay to just active online transactions?

10. Why not give value to the customer and not resolve his issue?

11. Why is the issue not resolved after much discussion?

12. What is the benefit of opening an account with your bank?

This is my humble request if it is not possible to activate online transactions from your end on priority basis please confirm so that I may take necessary action on the same.

This is a humble request please close this issue by EOD.

My details are mentioned below: -

Name : JITENDER SHARMA

Customer Id : 41675078

Contact No : [protected]

Home Branch : Noida, Sector – 12, (UP)

Request to unblock Online Transaction[protected]'

ODR Debit Card Transaction Related Query 30227738

Feedback/Complaint to HDFC Bank -. CRM 30222821

UPI ACTIVATION REQUEST[protected]'

Complaint Request[protected]

Request via Ref No EA[protected]

ONLINE TRANSACTION SCREEN SHOT ISSUE

image.png

Thanks & Regards,

JITENDER SHARMA

Customer Id[protected]

(+91-[protected])

--

Thanks & regards,

JITENDER SHARMA

+91- [protected]

--

Thanks & regards,

JITENDER SHARMA

+91- [protected]

--

Thanks & regards,

JITENDER SHARMA

+91- [protected]

--

Thanks & regards,

JITENDER SHARMA

+91- [protected]

Dear sir
I applied new cheque book last week . I receive a SMS from HDFC BANK, your currier will deliver by blue dart .
After some day I receive a SMS ARRIVING: Blue Dart will deliver your shipment TODAY. For real time updates, Track on https://bluedart.in/?[protected]
Friday I receive this SMS .
Till now both companies play with currier .
I urgently need this .

If some body use this cheque book how is responsible for this .
According to me bank will pay if miss happen with my account.

Kindly resolve this as soon as possible.

Thanks & Regards
Malwinder singh

I am holder of HDFC Millenia Credit card for few years. Dec 2022 I was asked to do Re-KYC for my Credit card via a letter from HDFC Bank. Jan 2023, I filled up the KYC form and adhaar copy and sent it to the above address.

There was no acknowledgement from the HDFC Bank side regarding the same. Then post 3 months I again got the same letter. Jun 2023, I filled up the KYC form and adhaar copy and sent it to the above address.

Now the Bank has disabled my Card and Reward points, saying that the ReKYC has not been done. I have escalated this to their customer care.

But they are purposely delaying the matter since last 1 month and I have lost so much on the Bank offers.

I want them to refund for my reward points and discontinue the association with the Bank and

They are NOT ALLOWING the same and threatning me instead. I will have to take a police action if this continues from their end.

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 18th July 2023 under the name of depository charges dec-2022

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

Please do the needful as earliest.

Regards,
Sanju Nagpure
Mo no-[[protected]]

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 18th July 2023 under the name of depository charges -2022

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

Please do the needful as earliest.

Regards,
Sanju Nagpure
Mo no-[[protected]]

I got a pre approved CC offer of moneyback plus cc and my application was successfully completed and it showed the card will be delivered in 7-10 working days so when i checked the status of it for first day it showed “in process” but now it’s showing “no record found”. My application number 23G[protected]N0 and my CID is[protected]. being a regular customer and existing CC user i didn’t expect this error. Please check it

Dear Team, I request you to please do release my amount which is hold by GEFU

Hello
My name is Sharini lodh, I am a customer of HDFC bank, I opened a bank account on december while working for a scam company name dreamweavers who was partnered with them for saving account and later on due to no job I had no balance in my account.. On the month of April I started working and salary was credited on the month of June, hence same month I was laid off yet HDFC could've deducted from my salary, the AMB charges, yet they deducted when my salary about to end and I am unemployed they made transaction for ₹708 for four months January to April and no e-mail were sent to me regarding the matter, my account balance was ₹4000 yet ₹3000 has been deducted and the remaining balance left is ₹2.70 how will this amount maintain their account balance.. I want my refund please, this is not fair, I need my money back.

The money 1180/- Rs deducted on the behalf of inter branch cash charge includes GST.
This message is not clear for me.
Please clarify this message for me.

Sorry! We have temporarily restricted this transaction. Please note that if you are able to withdraw/add money to your A/c. successfully, then the restriction is on the Beneficiary A/c. to receive money. Else, the restriction is on your A/c., and therefore, kindly contact your nearest branch to regularise

When click on statement it shows.not accessible more than 2weeks.