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HDFC Bank Complaints & Reviews

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Updated: Nov 26, 2025
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S
Semiltha KS
Jul 7, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
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Hi HDFC Support team,

This is in regard to my account no [protected] which is with HDFC at Aluva branch kerala state. I’m unable to do any kind of debit transactions on my mentioned account, I have notced on June 22 that my account withdrawal is not working, still credit works good. I have contacted bank and they have updated that the account has gone to nodebit status on June 12 2023. But this was never informed from back side via any of communication medium. On requesting the associate she has taken a request and account profile was updated (account was old one which was opened in 2014) and a pysical verification was also done. It is already 10 days after fniishing this procedure. Account is still in the same status and I am not getting a valid update from Bank side. It is really strange that credit to this account works and I am unable to do any debit. The assosiate on bank side is simply telling that they have done very thing from their side.

1. Whom should i contact for resolving the case completely.
2. What was the root cause of the problem that has lead this account to nodebit status
3. Why this status change was not infomed as it is a critical issue.
Aug 27, 2023
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2023
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. We request you to write to us on the below link with your registered mobile number and email id updated in bank records so that we can check and can assist you further. https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Complaint/Index.aspx?AspxAutoDetectCookieSupport=1 -Ajay, Service Manager
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    ShaliqS
    Jul 7, 2023
    Jul 26, 2023
    This thread was updated on Jul 26, 2023
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    HDFC Bank — Getting YC error while doing UPI payment. Can't make any payments for the past 6 months even for emergencies.
    I contacted the bank regularly and raising this issue. They are saying my UPI is unblocked but when making transactions it is showing my UPI is blocked. Even they are struggling to solve this issue. Totally unsatisfied with HDFC bank
    HDFC Bank customer support has been notified about the posted complaint.
    Still this is issue isn't resolved but I recieved a mail that complaint is resolved
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      S
      Shashank123@
      from Jaunpur, Uttar Pradesh
      Jul 7, 2023
      Jul 26, 2023
      This thread was updated on Jul 26, 2023
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      Kindly released my fund as soon as possible today and need fund
      help me today ITS URGENT

      My account number- [protected] Shashank Singh
      My DOB-02/01/1998
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        S
        seetharam04
        Jul 7, 2023
        Jul 26, 2023
        This thread was updated on Jul 26, 2023
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        Hi,
        There is a No debit status placed on my hdfc account and was not at all informed about that..
        There is no proper answer from the phone banking officer.

        What should I do ?
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          bhavnabartwal
          Jul 6, 2023
          Jul 6, 2023
          This thread was updated on Jul 6, 2023
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          I just found out that an amount of ₹ 5, 171.47 was deducted from my account as of today. I haven't done any foreign or international transactions whatsoever from this account card.

          Ref. No. Mir[protected]. Dc intl pos txn markup+st[[protected]]

          I have not done any transactions from my debit card and have not used my debit card at all.

          Please reply fast.

          Thanks
          Bhavna
          6th July 2023
          HDFC Bank customer support has been notified about the posted complaint.
          -mir[protected]
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            D
            Debyenduuuu
            Jul 6, 2023
            Jul 26, 2023
            This thread was updated on Jul 26, 2023
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            Please Unhold the amount from my account as I am unable to repay my credit card bill

            Ac No. - [protected]
            Customer ID[protected]

            Please do the needful on urgent basis as I have pay the interest on the credit card due amount

            Either un-hold the amount and transfer it to my savings account so that I can pay the due amount.

            OR

            Please transfer the hold amount towards the credit card payment.

            Whatever needs to be done do it in urgent basis
            Because I am paying the interest for each late days
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              Debyenduuuu
              Jul 6, 2023
              Jul 26, 2023
              This thread was updated on Jul 26, 2023
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              Please Unhold the amount from my account as I am unable to repay my credit card bill

              Ac No. - [protected]
              Customer ID[protected]

              Please do the needful on urgent basis as I have pay the interest on the credit card due amount
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                A
                Akash2706
                Jul 6, 2023
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                Dear HDFC Bank,

                Without any information bank has deducted Rs 1770 from my account without any reason, also I have enquired in branch, but no reply from them. I want my money back and the reason also why it is deducted.

                Kindly reply as soon as possible

                Name - Akash Ekbote
                Hdfc account details :
                Account number :[protected]
                Customer id :[protected]

                Transaction details :
                Reference number : MIR[protected]
                Deducted date : 29 june and 6 july 2023
                Total Amount Deducted : 1770

                I am waiting for reply.
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                  Akash2706
                  Jul 6, 2023
                  Jul 26, 2023
                  This thread was updated on Jul 26, 2023
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                  Dear HDFC Bank,

                  Without any information bank has deducted Rs.1770 from my account without any reason, also I have enquired in branch, but no reply from them. I want my money back and the reason also why it is deducted.

                  Kindly reply as soon as possible

                  Name - Akash Ekbote
                  Hdfc account details :
                  Account number :[protected]
                  Customer id :[protected]

                  Transaction details :
                  Reference number : MIR[protected]
                  Deducted date : 29 june and 06 july 2023
                  Total Amount Deducted : 1770

                  I am waiting for reply.
                  +1 photos
                  Jul 6, 2023
                  Complaint marked as Resolved 
                  Bank doesn't contacted me. My money also deducted without any reason
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected]
                  along with the requested details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
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                    Sreekanthjahnavi
                    Jul 6, 2023
                    Jul 26, 2023
                    This thread was updated on Jul 26, 2023
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                    Hello Team,

                    My HDFC Account ([protected]) has been blocked from past 10 days, when i tried to know the reason for this, they mentioned high amount of transaction has been done from my account and so they have blocked. I have given them explanation stating that my salary has increased more than 100 percent and i took loans and even i am using the same account for fanatsy game apps so transactions has been more, but still now they have not resolved my issue. Can you please help on this
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
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                      Parth Udwani
                      Jul 5, 2023
                      Jul 26, 2023
                      This thread was updated on Jul 26, 2023
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                      Address: 14 Vrindavan society chhota udepur

                      I have closed my bank account 6 months ago.
                      Then also I was getting mails of HDFC about low balance alert, so I visited the branch personally but clerk told me that my account has been closed.
                      Yesterday when someone transferred me funds through upi then also it credited in HDFC account and it has now went on hold.
                      Do the needful. This is unprofessional deed by such a reputable bank.
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        Adeshbir Sra
                        Jul 4, 2023
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                        I recently made a transaction on Adidas which was not done and immediately got message that transaction reversed but I check my balance is same
                        +2 photos
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Arpita31
                          Jul 3, 2023
                          Jul 26, 2023
                          This thread was updated on Jul 26, 2023
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                          Address: HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
                          Website: www.hdfcbank.com

                          I have made a payment of Rs. 1142 via Google pay using BHARAT QR (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of April, 2023 - June, 2023 against the consumer ID:[protected] on 30.03.2023, but wbsedcl has not yet received the payment although the amount has been debited from my account.

                          UPI transaction ID:[protected]

                          I have attached the Gpay payment Screenshot .

                          Kindly do the needful to refund the amount as soon as possible.

                          Feel free to contact me with this matter.
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
                          Arpita31's [Complaint's author] reply, Aug 16, 2023
                          What would be the reference number? Can you please tell how can I contact you directly.
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                            shrivas3
                            Jul 3, 2023
                            Jul 3, 2023
                            This thread was updated on Jul 3, 2023
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                            Resolved

                            Hi Team,

                            Yesterday I transferred a very big amount from hdfc to my SBI account using IMPS but that money didn't reach there and it is timed Out. I am in a big problem now. Can you please help?

                            IMPS[protected]
                            Jul 3, 2023
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              Swapanjjj8617
                              from Egra, West Bengal
                              Jul 2, 2023
                              Jul 27, 2023
                              This thread was updated on Jul 27, 2023
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                              Request for remove no debit mark from my savings account/Re-active My account.

                              Dear Respected Sir/Mam,
                              I am struggle with my savings account from 28th June to go. I can't make withdrawal From my savings account It's inactive state and no debit mark on my savings account.
                              I visited multiple time in branch for the issue but bank staff Ignoring to resolve the issue and said same words that our head office done the no debit mark on your account we can't do anything. We can only forward mail...
                              +1 photos
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                              Mohd_Abdul_Nishath
                              from Hyderabad, Telangana
                              Jul 2, 2023
                              Jul 26, 2023
                              This thread was updated on Jul 26, 2023
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                              Address: MBranch :- Mehdipatnam, No 122, 825 & 826, SGM Mall, aehdipatnm, Hyderabad, Telangana 500028

                              I was using HDFC Bank Past 10 Year or more than that for My salary Account,
                              How come HDFC Bank charges thrice in the name of ACH Debit Return Charges, I want to know the reason behind this.
                              I haven't got any information about deductions, Though I have checked In the statement then I got to know that I have been charged.
                              1.ACH Debit return charges[protected]MIR[protected]Rs)
                              2.ACH Debit return charges[protected]MIR[protected]Rs)
                              3.ACH Debit return charges[protected]MIR[protected]Rs)
                              Total I have been charged - 1770 Rupees
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                Address: Hyderabad, Telangana

                                Sorry! We have temporarily restricted this transaction. Please note that if you are able to withdraw/add money to your A/c. successfully, then the restriction is on the Beneficiary A/c. to receive money. Else, the restriction is on your A/c., and therefore, kindly contact your nearest branch to regularise your A/c.

                                this is the message getting when am logging in and the bank has no clue about what is this, saying bank is in...
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                                agatkar_akshay
                                from Pune, Maharashtra
                                Jul 1, 2023
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                                I had purchaced an item from Flipkart on emi which comes under no cost emi policy, i understand that the interest on emi was reduced by amazon from the device price. But now in my e statement I could see that I have been charged with two components namely mer emi int nbr and finance charges. According to me it should have been only a single charge rather than two things.
                                Please clarify!
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Swapanjjj8617
                                  from Egra, West Bengal
                                  Jun 30, 2023
                                  Jul 26, 2023
                                  This thread was updated on Jul 26, 2023
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                                  Resolved

                                  Need resolution immediately I am trouble now financial problems.
                                  Take proper action on it
                                  if I done any mistake on my account then I say sorry. But without any warning or notice how they can marks debit not allowed on my savings account ?
                                  Read my full massage and resolved immediately Dear Respected Sir/Mam.
                                  I am swapan jana written here about my issue account frozen/Inactive.
                                  Today Morning I trying to withdraw money from my savings account but it's getting error after contacting phone banking customer support they inform that your account debit Inactive status. I am struggle now for financial problem need money urgently.

                                  I can't understand what is and why my account unfortunately Debit not allowed marked?
                                  Please Allow me to withdraw money from my account immediately here below account details.

                                  Account Number [protected]
                                  Ifsc code HDFC0000848
                                  Branch Contai West Bengal
                                  Mobile number [protected]
                                  Email [protected]@gmail.com

                                  I already visited today nearly our branch for this their staff Ignoring my issue and said We are not marked this .Our head office has been marked this so we are not responsible. And one more things I am doing small home business not a registered business cause I belongs from nuclear family. Bank staff asking We need gst and trade license then we will be sending mail to our head office then only problem can solve. So now I am big trouble how I can get the documents and what I do now? My wife is pregnant after few days need surgery need money my all savings are on hdfc bank which is Debit not allowed currently. Sir please solve this Immediately. If you stay my position you could understood how I am upset and struggle with the issue today morning to go. Please do resolved my Debit not allowed from Savings account immediately. The whole available fund I have taken loan from online application you can check my cibil you could find out still default also I have taken loan from nearest our area from a person. Please resolved my issue as soon as possible.
                                  +1 photos
                                  Aug 29, 2023
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 26, 2023
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. We wish to inform you that our team has responded to your email on July 24, 2023 vide email Interaction ID[protected]. We request you to kindly refer & reply on the same email in case of further assistance/clarification. -Ajay, Service Manager
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                                    Swapanjjj8617
                                    from Egra, West Bengal
                                    Jun 30, 2023
                                    Jul 26, 2023
                                    This thread was updated on Jul 26, 2023
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                                    Resolved

                                    Debit freeze on my savings account I can't make withdraw

                                    Please take action and resolve it immediately
                                    Respected Sir/Mam.
                                    I am swapan jana written here about my issue account frozen/Inactive.
                                    Today Morning I trying to withdraw money from my savings account but it's getting error after contacting phone banking customer support they inform that your account debit Inactive status. I am struggle now for financial problem need money urgently.

                                    I can't understand what...
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