Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
Resolved
18420
Unresolved
14524
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 27

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajib Kumar Maity
Aug 11, 2023
Aug 12, 2023
This thread was updated on Aug 12, 2023
Resolved
Report
Copy
Resolved

Account blocked due to address change letter undelivered

I created a salary account in hdfc online. But i have to visit many times to branch. First time I have to go for completing kyc as they were not able to complete online. Second time they said again to visit branch that my kyc is incomplete. i go again and complete kyc and also i receive my debit card, passbook, and check book. After they again call me and said to go to branch because my address is not match with the adhar card. I go again...
Helpful
Found this helpful?
2 Comments
Report
Copy
N
Neharajput@99
Aug 11, 2023
Aug 12, 2023
This thread was updated on Aug 12, 2023
Report
Copy

Address: Jahangir Puri

Hi,
Hdfc bank is deducting Emi rtn charges unnecessarily. I always maintain a balance for my both of emi. They have started deducting Emi rtn charges from last month and they deducted two times in last month, and this month also they have deducted unnecessarily. Even this month also both of my emi deducted on time and date. Ya, hdfc bank is doing fraudulent. I know it because in the initial month they deduct emi on time in the morning onwards but this month they deliberately deducted money at the evening even I have maintained the balance day before still they deducted may be after there timeline to this emi rtn charges fraud. Seriously hdfc why are you looting hard earned money of people, very disappointed you really need to look into this matter. Deduction of money on correct basis and according to procedure would not matter but looting money unnecessarily from customer account is really bad.
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Asarachu1319
    from Palakkad, Kerala
    Aug 11, 2023
    Aug 12, 2023
    This thread was updated on Aug 12, 2023
    Report
    Copy

    I cleared my Full due in August statement but the charged late fee and overlimit fee. I WANT TO REVERSAL THE FEE.

    IN MY HDFC ACCOUNT ALSO THEY CHARGED LOAN RECOVERED FEE AND EMI RETURN CHARGES. I WANT TO REVERSAL THE CHARGES
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Adipra
      from Delhi, Delhi
      Aug 10, 2023
      Aug 12, 2023
      This thread was updated on Aug 12, 2023
      Report
      Copy

      Account blocked without any reason

      Address: Narela, delhi

      Account blocked without any prior intimation. Done re kyc but still not resolved. Highly frustrated for this harassment. Already visited the bank twice but of no use. Got a mail today that request has been successfully processed but account is still blocked. Don't know what to do....
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy
      A
      Adipra
      from Delhi, Delhi
      Aug 10, 2023
      Report
      Copy

      I have account in hdfc narela branch, delhi. My account has been blocked by bank without any prior intimation. Neither am i able to withdraw cash from atm, nor do netbanking. Even the amount is not getting deposited in the bank. Can't even add account to gpay. I have already visited the branch twice. The reason they gave was kyc updation. After successfully submitting my kyc documents last week, i received a mail today that my request has been successfully processed but the issue is still not resolved. This is highly frustrating. Account blocking for too long without any reason is sheer mental harassment from bank's side. I regret opening account here. Didn't expect this poor customer care from hdfc bank.
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        arcot_srinath
        Aug 9, 2023
        Report
        Copy

        Address: Hyderabad

        My name is Sreenath and I am from Hyderabad. I am not a HDFC customer nor applied any load/card with HDFC Bank. I am getting at least 3-6 calls everyday from HDFC bank and their consultancies for personal loans, credit cards and other promotional activities. My day starts and ends with hdfc calls and I lose my temper and spoil my day. Hope you can understand how they are irritating. Everyday I block their numbers but still they call me daily from new numbers is a big issue. I am also registered on HDFC Do not call list but I am still troubled by numerous calls everyday. I also registered on Airtel for DNC services and not sure how they received my number though I am not a HDFC Bank Customer.

        Kindly remove my number +91 [protected] from your database.

        Thanks,
        Sreenath
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          pam123@
          from Kolkata, West Bengal
          Aug 9, 2023
          Resolved
          Report
          Copy
          Resolved

          I have paid the loan emi but still it is showing minus balance

          Address: Kolkata

          I have paid the hdfc personal loan emi amount but still it is showing minus balance. I have checked the loan status also. It is showing Paid. Then why it is showing negetive in my bank a/c?

          A/C number : [protected]
          Personal loan emi amount: 10450

          Please do the needful....
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          A
          ankit9453
          from Allahabad, Uttar Pradesh
          Aug 9, 2023
          Report
          Copy

          Address: HDFC bank, Jhusi branch, Prayagraj

          Earlier I was issued life time free credit card. Later on bank upgraded my life time free card to millennia credit card and at that time they have informed that this millennia credit card is also life time free. Now bank has deducted 2950 rupees as renew fees for credit card. When its life time free then why bank are charging renewal fee??
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mohammed Shadab Shadmani
            Aug 9, 2023
            Report
            Copy

            I was charged rs 118 from my Bank account stating the reason "ADHOC STMT CHGS INCL GST". I haven't visited any branch nor requested for any kind of service from the bank.
            I would like to have my money reverted or credited back to my account.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sai Arthi
              from Delhi, Delhi
              Aug 8, 2023
              Report
              Copy

              My order was cancelled on Amazon. I had debit card emi pre approved limit of 1, 10, 000.
              Even when the order has been cancelled, my pre approved limit didn't get back to what it was. The order was cancelled immediately due to address issues. And now I'm stuck and unable to order online as the limit has dropped to 30k. In so disappointed with the bank regarding this.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                DrBurdak
                from Kishangarh Renwal, Rajasthan
                Aug 8, 2023
                Report
                Copy

                Hi Team,

                Rupees 590 debited from my account on 08.08.2023 with narration "INTER-BRN CASH CHG INCL GST 150623-MIR[[protected]]".

                ref no : MIR[[protected]]
                Acc no : [[protected]]
                MOb No : [[protected]]

                Can you please check and update the reason for debiting the amount from my account.

                Thanks
                Shanker Lal Burdak
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  DrBurdak
                  from Kishangarh Renwal, Rajasthan
                  Aug 8, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Jaipur, Rajasthan

                  Hi Team,

                  Rupees 590.00 debited from my account on 08.08.2023 with narration "INTER-BRN CASH CHG INCL GST 150623-MIR[[protected]]".

                  ref no : MIR[[protected]]
                  Acc no : [[protected]]
                  MOb No : [[protected]]

                  Can you please check and update the reason for debiting the amount from my account.

                  Thanks
                  Shanker Lal Burdak
                  Aug 10, 2023
                  Complaint marked as Resolved 
                  No resolution yet.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    atulmalviya02
                    from Bengaluru, Karnataka
                    Aug 8, 2023
                    Aug 9, 2023
                    This thread was updated on Aug 9, 2023
                    Report
                    Copy

                    Dear customer care,

                    Without any information bank has deducted 531 rs from my account. I want my money back and the reason also why it is deducted.

                    Hdfc account details :
                    Account number : [protected]
                    Customer id : 74785503

                    Transaction details :
                    Ref Num: MIR[protected]
                    Deducted date : 08 Aug 2023
                    Amount: 531

                    Kindly reply as soon as possible
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    This is not the experience we want you to have. Our officer Ms. Anusha Sode has contacted you on August 09, 2023 and addressed your concern.

                    -Ajay, Service Manager
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      preetjoban65
                      from AMRITSAR, Punjab
                      Aug 8, 2023
                      Aug 9, 2023
                      This thread was updated on Aug 9, 2023
                      Report
                      Copy

                      On 8th august, rs 642.93 and 118 is deducted from my hdfc account number 6325. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — dc intl pos txn markup+st[protected]mir[protected] and 3RD PARTY CASH TXN INC GST 070623-MIR[protected]. I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        bmeena1981
                        from Mumbai, Maharashtra
                        Aug 8, 2023
                        Aug 9, 2023
                        This thread was updated on Aug 9, 2023
                        Resolved
                        Report
                        Copy
                        Resolved

                        I have a salary account with hdfc bank. I have started with sip in mutual funds using auto-pay option.so i have been charged ach debit return charges of rs 531 is deducted from my account.

                        I have called customer care and they told me that this amount is deducted because of payment bounce.

                        I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                        Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                        Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.
                        Sep 10, 2023
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 09, 2023
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
                        Verified Support
                        Aug 09, 2023
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Param0403
                          from Rampur, Uttar Pradesh
                          Aug 8, 2023
                          Aug 9, 2023
                          This thread was updated on Aug 9, 2023
                          Report
                          Copy

                          177 rupees have been deducted from my bank account which is written inst cash chg incl gst. So, someone will tell for what this money has been deducted.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rahul jaswani
                            Aug 8, 2023
                            Aug 9, 2023
                            This thread was updated on Aug 9, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            Emi paid twice

                            Hey,

                            My name Rahul Jaswani and i have a salary account in hdfc bank. Actually i have took a micro loan from bank of 40000 rs 7th aug is the emi deduction date and from the morning i was checking that the emi is deducted or not but then it’s around 9 pm i also checked but no emi was deducted then I manually paid the emi it was showing in overdue section on net banking but now around 11:15 the emi got deducted automatically...
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy
                            A
                            Azhar A. Fodkar
                            Aug 7, 2023
                            Report
                            Copy

                            Address: Wadala Dosti Apartment

                            While doing the transaction from my net banking error is showing that there is a low severity memo present on the debit account, there is a memopresent on the debit account.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ash_
                              from Mumbai, Maharashtra
                              Aug 6, 2023
                              Aug 9, 2023
                              This thread was updated on Aug 9, 2023
                              Report
                              Copy

                              I placed an order on the 3rd of June, 2023 for Rs.3723.27 with my HDFC Debit Card. The amount was deducted from my account but the order was cancelled for whatever reason. Myntra is stating that they have not received any amount and are refusing to refund it and are stating that it's the bank's fault. I have contacted HDFC bank for the same and even they are of no help. I have been talking to both Myntra and HDFC bank for the past two but so far no progress has been made and they are refusing to refund the amount.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                -
                                -Harshit
                                Aug 5, 2023
                                Report
                                Copy

                                I got a call from Aditi Sharma, claiming that my policy 10023899
                                HDFC classic assured plus plan is being terminated due to non-payment of premium.

                                Issue date 31 mar 2015, Maturity 7 apr 2025
                                Current value: 2.28 lacs
                                Asked me to talk to Surjit kumar Pandey [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit