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HDFC Bank Complaints & Reviews

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Updated: Nov 26, 2025
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HDFC Bank reviews & complaints page 23

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H
Harshalig
from Mumbai, Maharashtra
Aug 15, 2023
Aug 16, 2023
This thread was updated on Aug 16, 2023
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I had made transaction on 28th & 29th July of Rs.244800 from my bank account
which was an authorized push payment fraud. Money was transferred to
scammers bank account. I have already shared Screenshot & emailed
required documents to HDFC grevienceaddressal.com, Customer support email and other HDFC forums Still I have still not got any resolution on my
issue yet. I got email from bank IO saying that it was my fault in transferring money but how can bank be so careless in not also alerting their customer while doing transactions into some fraudster account. I do not agree with what Internal Bank Ombudsman says as the
Bank IO has not investigated or worked my case properly. Bank IO provided me Incorrect &
incomplete resolution to which I am not satisfied with the
reply i had got from HDFC bank. I have lost Rs.244800 in none day. My transactions were done on 28th & 29th July and complaint was registered the same day. Even FIR is lodged and emailed bank so many time still bank dont cares to revert bank.This was the bank mistake as there
were no alert given to me which for such risky money transfer. Please
take immediate action on
Complaint number - MUMP[protected] & MUMP[protected]. Also, i have not
received any update on complaint no.[protected],[protected],[protected]. I
was asked to submit Cardholder dispute form, FIR copy at my nearest
HDFC branch which i immediately submitted in Karanjade HDFC bank
branch. I request you to please refund my money back as those amount
where transferred to some fraudster's account by tricking me for
investing money where I will get high returns. In the earlier email i
have already attached all necessary documents. Requesting you to
please resolve my issue & refund my money asap. FIR copy is already
been submitted in HDFC karanjade Navi Mumbai branch. I am continously
following up on my issue since 29th still no proper resolution given
to me my bank.My account is still blocked . Please refund my money
back.I have done best from my end in giving you all the evidences how
i was tricked in investing money and i have all the evidence & proof
with me if required.I need immediate response on my issue.
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    Sanket_1711
    from Pune, Maharashtra
    Aug 13, 2023
    Aug 14, 2023
    This thread was updated on Aug 14, 2023
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    Address: Pune, Maharashtra

    I purchased an iphone almost 4 months back using my hdfc debit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 120 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      K
      kh1234
      Aug 13, 2023
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      Address: pune india

      Hi Team.

      I have a salary account in hdfc bank. Actually i have taken a personal loan for which my 14, 484 emi gets auto deducted on every 7th of a month. However on 7th Aug 2023 morning when I checked if the emi was deducted or not, I found it was not deducted and an overdue amount of 28, 968 was reflecting. To avoid fine/cheque bounce charges I manually paid the twice amount of the EMI.

      Please check and let me know or issue a refund for the same. My loan account number is[protected].
      HDFC Bank customer support has been notified about the posted complaint.
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        K
        kh1234
        Aug 13, 2023
        Aug 14, 2023
        This thread was updated on Aug 14, 2023
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        Address: pune india

        Hi Team.

        I have a salary account in hdfc bank. Actually i have taken a personal loan for which my 14, 484 emi gets auto deducted on every 7th of a month. However on 7th Aug 2023 morning when I checked if the emi was deducted or not, I found it was not deducted and an overdue amount of 28, 968 was reflecting. To avoid fine/cheque bounce charges I manually paid the twice amount of the EMI.

        Please check and let me know or issue a refund for the same and the loan account number is[protected].
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          kh1234
          Aug 13, 2023
          Aug 14, 2023
          This thread was updated on Aug 14, 2023
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          Address: Pune

          Hi Team,

          I have a salary account in HDFC bank. My EMI has been deducted 3 times by the bank.

          I have taken a personal loan for which Rs 14, 484 EMI gets auto-deducted on 7th of every month. However, this time on 7th Aug 2023 when I was checking if my EMI was deducted or not from my HDFC mobile app, I found that EMI payment was not deducted, and it was showing an overdue amount of 28, 968. After seeing an overdue amount, to avoid fine, I manually paid the EMI from HDF mobile banking app. But the next day on 8 th Aug my EMI again got deducted from my bank account.

          Please check and initiate the refund for the same. My loan account number is[protected]
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            D
            deepakFightBack
            from Gurgaon, Haryana
            Aug 13, 2023
            Aug 14, 2023
            This thread was updated on Aug 14, 2023
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            HDFC Bank is continuously calling me on my mobile phone for selling its credit card or home loan. I have never given my number to any bank for credit card or home loan purpose. My number is on DND list of TRAI. I am complaining to PM MInister office continuously but the Prime Ministers office is just as useless as Modi ji.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              S
              Soumya1707
              from Bhubaneswar, Odisha
              Aug 11, 2023
              Aug 12, 2023
              This thread was updated on Aug 12, 2023
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              Address: Bhubaneswar

              Hello team,

              Good Afternoon!

              I want to raise a complain against the hdfc credit card department for delaying the delink process of my credit card from my savings bank account.
              This process usually takes 3-4 working days. However, it has crossed more than a week and the account is not yet delinked.
              This is not at all a good customer service. And, more over the customer care representatives are repeatedly saying same thing "it will be done in next 24 hours". This is not at all accepted.
              Kindly look into it and please help me out from this trouble.Hope for a positive response.Thank You

              Soumya Ranjan Pradhan
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                Rajib Kumar Maity
                Aug 11, 2023
                Aug 12, 2023
                This thread was updated on Aug 12, 2023
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                Resolved

                Account blocked due to address change letter undelivered

                I created a salary account in hdfc online. But i have to visit many times to branch. First time I have to go for completing kyc as they were not able to complete online. Second time they said again to visit branch that my kyc is incomplete. i go again and complete kyc and also i receive my debit card, passbook, and check book. After they again call me and said to go to branch because my address is not match with the adhar card. I go again...
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                Neharajput@99
                Aug 11, 2023
                Aug 12, 2023
                This thread was updated on Aug 12, 2023
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                Address: Jahangir Puri

                Hi,
                Hdfc bank is deducting Emi rtn charges unnecessarily. I always maintain a balance for my both of emi. They have started deducting Emi rtn charges from last month and they deducted two times in last month, and this month also they have deducted unnecessarily. Even this month also both of my emi deducted on time and date. Ya, hdfc bank is doing fraudulent. I know it because in the initial month they deduct emi on time in the morning onwards but this month they deliberately deducted money at the evening even I have maintained the balance day before still they deducted may be after there timeline to this emi rtn charges fraud. Seriously hdfc why are you looting hard earned money of people, very disappointed you really need to look into this matter. Deduction of money on correct basis and according to procedure would not matter but looting money unnecessarily from customer account is really bad.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  Asarachu1319
                  from Palakkad, Kerala
                  Aug 11, 2023
                  Aug 12, 2023
                  This thread was updated on Aug 12, 2023
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                  I cleared my Full due in August statement but the charged late fee and overlimit fee. I WANT TO REVERSAL THE FEE.

                  IN MY HDFC ACCOUNT ALSO THEY CHARGED LOAN RECOVERED FEE AND EMI RETURN CHARGES. I WANT TO REVERSAL THE CHARGES
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
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                    A
                    Adipra
                    from Delhi, Delhi
                    Aug 10, 2023
                    Aug 12, 2023
                    This thread was updated on Aug 12, 2023
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                    Account blocked without any reason

                    Address: Narela, delhi

                    Account blocked without any prior intimation. Done re kyc but still not resolved. Highly frustrated for this harassment. Already visited the bank twice but of no use. Got a mail today that request has been successfully processed but account is still blocked. Don't know what to do....
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                    Adipra
                    from Delhi, Delhi
                    Aug 10, 2023
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                    I have account in hdfc narela branch, delhi. My account has been blocked by bank without any prior intimation. Neither am i able to withdraw cash from atm, nor do netbanking. Even the amount is not getting deposited in the bank. Can't even add account to gpay. I have already visited the branch twice. The reason they gave was kyc updation. After successfully submitting my kyc documents last week, i received a mail today that my request has been successfully processed but the issue is still not resolved. This is highly frustrating. Account blocking for too long without any reason is sheer mental harassment from bank's side. I regret opening account here. Didn't expect this poor customer care from hdfc bank.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      arcot_srinath
                      Aug 9, 2023
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                      Address: Hyderabad

                      My name is Sreenath and I am from Hyderabad. I am not a HDFC customer nor applied any load/card with HDFC Bank. I am getting at least 3-6 calls everyday from HDFC bank and their consultancies for personal loans, credit cards and other promotional activities. My day starts and ends with hdfc calls and I lose my temper and spoil my day. Hope you can understand how they are irritating. Everyday I block their numbers but still they call me daily from new numbers is a big issue. I am also registered on HDFC Do not call list but I am still troubled by numerous calls everyday. I also registered on Airtel for DNC services and not sure how they received my number though I am not a HDFC Bank Customer.

                      Kindly remove my number +91 [protected] from your database.

                      Thanks,
                      Sreenath
                      HDFC Bank customer support has been notified about the posted complaint.
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                        pam123@
                        from Kolkata, West Bengal
                        Aug 9, 2023
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                        Resolved

                        I have paid the loan emi but still it is showing minus balance

                        Address: Kolkata

                        I have paid the hdfc personal loan emi amount but still it is showing minus balance. I have checked the loan status also. It is showing Paid. Then why it is showing negetive in my bank a/c?

                        A/C number : [protected]
                        Personal loan emi amount: 10450

                        Please do the needful....
                        +3 photos
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                        A
                        ankit9453
                        from Allahabad, Uttar Pradesh
                        Aug 9, 2023
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                        Address: HDFC bank, Jhusi branch, Prayagraj

                        Earlier I was issued life time free credit card. Later on bank upgraded my life time free card to millennia credit card and at that time they have informed that this millennia credit card is also life time free. Now bank has deducted 2950 rupees as renew fees for credit card. When its life time free then why bank are charging renewal fee??
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Mohammed Shadab Shadmani
                          Aug 9, 2023
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                          I was charged rs 118 from my Bank account stating the reason "ADHOC STMT CHGS INCL GST". I haven't visited any branch nor requested for any kind of service from the bank.
                          I would like to have my money reverted or credited back to my account.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            sai Arthi
                            from Delhi, Delhi
                            Aug 8, 2023
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                            My order was cancelled on Amazon. I had debit card emi pre approved limit of 1, 10, 000.
                            Even when the order has been cancelled, my pre approved limit didn't get back to what it was. The order was cancelled immediately due to address issues. And now I'm stuck and unable to order online as the limit has dropped to 30k. In so disappointed with the bank regarding this.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              DrBurdak
                              from Kishangarh Renwal, Rajasthan
                              Aug 8, 2023
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                              Hi Team,

                              Rupees 590 debited from my account on 08.08.2023 with narration "INTER-BRN CASH CHG INCL GST 150623-MIR[[protected]]".

                              ref no : MIR[[protected]]
                              Acc no : [[protected]]
                              MOb No : [[protected]]

                              Can you please check and update the reason for debiting the amount from my account.

                              Thanks
                              Shanker Lal Burdak
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
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                                DrBurdak
                                from Kishangarh Renwal, Rajasthan
                                Aug 8, 2023
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                                Address: Jaipur, Rajasthan

                                Hi Team,

                                Rupees 590.00 debited from my account on 08.08.2023 with narration "INTER-BRN CASH CHG INCL GST 150623-MIR[[protected]]".

                                ref no : MIR[[protected]]
                                Acc no : [[protected]]
                                MOb No : [[protected]]

                                Can you please check and update the reason for debiting the amount from my account.

                                Thanks
                                Shanker Lal Burdak
                                +1 photos
                                Aug 10, 2023
                                Complaint marked as Resolved 
                                No resolution yet.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  atulmalviya02
                                  from Bengaluru, Karnataka
                                  Aug 8, 2023
                                  Aug 9, 2023
                                  This thread was updated on Aug 9, 2023
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                                  Dear customer care,

                                  Without any information bank has deducted 531 rs from my account. I want my money back and the reason also why it is deducted.

                                  Hdfc account details :
                                  Account number : [protected]
                                  Customer id : 74785503

                                  Transaction details :
                                  Ref Num: MIR[protected]
                                  Deducted date : 08 Aug 2023
                                  Amount: 531

                                  Kindly reply as soon as possible
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  This is not the experience we want you to have. Our officer Ms. Anusha Sode has contacted you on August 09, 2023 and addressed your concern.

                                  -Ajay, Service Manager
                                  HDFC Bank Customer Assistance
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