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H
harshithkumar2
from Mangalore, Karnataka
Sep 12, 2023
Sep 14, 2023
This thread was updated on Sep 14, 2023
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Amount debited for failed Transaction[merchant POS machine]

Hi support,
I have done a transaction in restaurant using card payment (POS machine).The POS machine showed transaction failed but money was debited from account(10 september). So i had to make another payment of same amount which was successful. So in total amount has been debited from my account two time including failed transaction.

Please initiate a refund as soon as possible
Thank you...
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H
helo helo
Sep 12, 2023
Sep 14, 2023
This thread was updated on Sep 14, 2023
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Address: CHENGANUR Address : GOVT HOSPITAL JUNCTION,

Arum eee branch ninnu HDFC bank accound open cheyathirikuka.
ente experince parayuval ente accound yil ninnum 5 samayam AMB charge deduct ayi ella bank accound revarsal tharunnund paksh eee HDFC yile alulal pattikan erikkukaa anu amb charge ethuvare revarsal thannitiilla pinne hdfc help desk vilikumbom avarum amb charges return tharilla ennanu parayunathu. arum HDFC accound open cheyathirikkuka
CHENGANNUR 689121
BIN Tower, MC Rd, Govt Hospital Junction
Chengannur
Alappuzha - 689121
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    K
    Kenneth D SOUZA
    from Raia, Goa
    Sep 12, 2023
    Jan 19, 2024
    This thread was updated on Jan 19, 2024
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    Complaint regarding fraudulent withdrawal of funds from my account no 59110027111961 Ref No: Complaint No MUMP0823233740

    Address: HDFC BANK MAPUSA

    I HAD FILED A LETTER TO HDFC BANK WHICH IS SELF EXPLAINATORY
    To,
    The Manager,
    HDFC Bank,
    Feira-Alta Branch,
    Mapusa-Goa
    403507
    Date :[protected]
    Subject: Complaint regarding fraudulent withdrawal of funds from my account no [protected]

    Ref No: Complaint No MUMP[protected]

    Dear Sir/Madam,
    I am writing to you today to complain about a fraudulent...
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    P
    Porselvi
    from Chennai, Tamil Nadu
    Sep 11, 2023
    Sep 14, 2023
    This thread was updated on Sep 14, 2023
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    Credit Card Application no: 23G[protected]VY

    It is constantly showing in process.
    Can you please let me know how many more days to complete?
    Your customer care person told it is a pre approved offer
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      H
      hitsdeora
      from falna, Rajasthan
      Sep 11, 2023
      Sep 14, 2023
      This thread was updated on Sep 14, 2023
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      Hello,
      i have hdfc bank salaried account and i have taken one personal loan, every month i maintain emi amount in my bank account, even this month i have maintained emi amount in hdfc bank account. emi deducted on time and suddenly they charge my emi rtn charge of 236/- rupees.

      Date of Deductions : 11 Sept 2023
      Ref Num : MIR[protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
      hitsdeora's [Complaint's author] reply, Sep 14, 2023
      Complain not resolved
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        E
        Ezhilarasan A
        from Bengaluru, Karnataka
        Sep 11, 2023
        Sep 14, 2023
        This thread was updated on Sep 14, 2023
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        Address: Hoodi & Mahadevapura Bangalore

        Dear HDFC Team, ..

        This Mail is regarding my Worst experience from HDFC Team from Respective HOODI & MAHADEVAPURA Bangalore Branch Team & Their Careless Behaviour towards customer assistance

        Note:
        Where i was using SBI Credit Service & I was Happy with that, Where i wasnt felt any Service / assistance related issue from the SBI Team

        A few Weeks back i received a Call from your HDFC Telecaller - For an HDFC Credit card
        Where they regularly called me until i agreed for Credit Card
        Finally i received the Credit Card

        Here Comes the Challenge for me
        Where i am a Customer Relationship Service Manager in a Reputed Company - I know how to Treat the Customer, If they Visit my Company Premises
        Where are here in your Both Branch's in Bangalore (Hoodi & Mahadevapura) -They think they are the LANDLORD & Instead of Appointing Customer Support person, you people appointed GUNDAS who behaves like a Loan Collection Agent, First Train your Team on How to Assist the Customer needs & how to speak to Customer

        Here i am really Expressing my Dissatisfaction towards the Service & Behaviour of your Staffs

        When i Visited Hoodi Branch - They are Telling - They Dont do Credit Card Service *& assistance
        They said to Visit Mahadevapura Branch

        Today 11th Sep 2023 - MySelf & My Friend Visited Mahadevapura Branch - Where i meet a Person who he is Thinking he is the BOSS of HDFC Bank
        His Way of Sitting in front of Customer
        His Way of Conveying is Communication
        No Proper Information from him
        No Proper Assistance from him
        When i asked about his NAME - He not even responding
        Finally he is telling us to visit Richmond Road Branch

        & When i said, i will raise a Complaint to HDFC Team, Your Customer Support person casually saying pls go a HEAD, Is this GOVERNMENT BANK or PVT BANK

        When i checked for Branch Manager - They are Saying in this Branch NO MANAGER (But i saw a Lady Manager sitting in a Cabin) where Security stating, Manager went out

        I need My Issue to be Resolved, I cannot keep on be Roaming to Here & Their (Branch's & DON'T TREAT CUSTOMERS LIKE A STRAY DOG)

        My Credit Card Details :
        Card Number : [protected]
        Arun DS
        Contact Details : [protected]

        If you not providing proper support why you people Promoting HDFC Credit to Customer's

        I need an Immediate Response & Action against these Irresponsible Staffs

        Thanks & Regards
        Arun DS
        [protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We sincerely regret the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to your email by September 16, 2023. Request your co-operation and patience in the interim. Your association is greatly valued by the bank, and we'll spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

        -Ajay, Service Manager
        HDFC Bank Customer Assistance
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          A
          Anurag Thawait
          from Raigarh, Chhattisgarh
          Sep 10, 2023
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          Address: Chhattisgarh
          Website: [email protected]

          Pls remove my pan BKEPT4744H as I have resigned from HDFC Life insurance company
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Samir Kumàr
            from Dhanbad, Jharkhand
            Sep 10, 2023
            Sep 11, 2023
            This thread was updated on Sep 11, 2023
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            Sir/ma'am
            my name is samir kumari worked in hdfc bank sli department, i have resigned on 25th feb 2023 i followed proper notice period even i got my fnf but still i didn't get my reliving letter please help me to provide as soon as possible, i am so grateful for this.

            Emp id :off504522
            Email :samirsen.sam.[protected]@gmail.com
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              A
              A_Suthar
              from MEHSANA, Gujarat
              Sep 9, 2023
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              Hi there,

              I received a SMS today and i don't know what it is talking about.

              "Dear customer mandate reference no: hdfd[protected] issued to AXIS BANK with value of rs. 29000 and frequency MNTH is received today for processing."

              God knows what the msg is about.

              What is mandate reference number?
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                shashi12342
                Sep 9, 2023
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                Address: Lucknow

                Dear Sir,
                I was ex employee of HBL Global
                I need reliving letter.
                Kindly send the relieving letter to my mail id
                [protected]@gmail.com

                Regards
                Shashi Kant Verma
                Emp-S47821
                Lucknow
                Mob-[protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  B
                  balajessn
                  Sep 8, 2023
                  Sep 11, 2023
                  This thread was updated on Sep 11, 2023
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                  I never asked for EMI and its fraudulent !!

                  Kindly check the below transactions and revert it back ASAP.

                  Transactions:
                  Sep 02 - Aggregator EMI OFFUS - 1844.00 cr
                  Sep 03 - Processing Fee EMI OFFUS - 199.00 cr
                  Sep 03 - GST - 17.91 cr
                  Sep 03 - GST - 17.91 cr

                  Account : 74800920
                  Card : XXXX1202
                  Mail : [protected]@gmail.com/[protected]@gmail.com
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  Please write to us at PriorityRedressal.[protected]@hdfcbank.com from your registered email ID for us to assist you further.

                  -Vinay, Service Manager
                  HDFC Bank Customer Assistance
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                    V
                    Vava Vava
                    Sep 7, 2023
                    Sep 9, 2023
                    This thread was updated on Sep 9, 2023
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                    Address: HDFC0000464BIN Tower, MC Rd, Govt Hospital Junction Chengannur Alappuzha - 689121

                    Hdfc ne one time 4 month ka amb charges deduct kiya... costemer care me call karke bat bataya lekin hdfc ne jo emound duduct kiya who dene keliye nahi bat kare dosto care ful HDFC
                    one time 1500 cut kiya amb charges lekin HDFC Costemer care reversel keliye requst nahi dalna ka koshish nahi kare or 1500 dene keliye koshish nahi karte isse ishue sab ka sat kiya hoga... sab HDFC me paisa mat fasavo bar bar deduct kaete... HDFC bad sirvice costemer care help desk And HDFC bank branch valone rreversl nahi diya amb charges sab kyal rakhna HDFC. HDFC bad expeeince
                    HDFC0000464
                    BIN Tower, MC Rd, Govt Hospital Junction
                    Chengannur
                    Alappuzha - 689121
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
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                      H
                      helo helo
                      Sep 7, 2023
                      Sep 9, 2023
                      This thread was updated on Sep 9, 2023
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                      Address: ChenganurHDFC0000464BIN Tower, MC Rd, Govt Hospital Junction Chengannur Alappuzha - 689121

                      Hdfc ne one time 4 month ka amb charges deduct kiya... costemer care me call karke bat bataya lekin hdfc ne jo emound duduct kiya who dene keliye nahi bat kare dosto care ful HDFC
                      one time 1500 cut kiya amb charges lekin HDFC Costemer care reversel keliye requst nahi dalna ka koshish nahi kare or 1500 dene keliye koshish nahi karte isse ishue sab ka sat kiya hoga... sab HDFC me paisa mat fasavo bar bar deduct kaete... HDFC bad sirvice costemer care help desk And HDFC bank branch valone rreversl nahi diya amb charges sab kyal rakhna HDFC. HDFC bad expeeince

                      Chenganur
                      HDFC0000464
                      BIN Tower, MC Rd, Govt Hospital Junction
                      Chengannur
                      Alappuzha - 689121
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        M
                        Misled by HDFClife
                        Sep 7, 2023
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                        Address: Mumbai, India

                        I would like to bring to your attention that I have strong evidence of fraudulent and incomplete information of Form 60 and other initial documents of my wife's account with HDFC Life. Attached are the documents and email communication. The account was opened in 2016 when my wife was residing in Canada. She never visited India in 2016. She last visited India in 2007. Yet all information was as if her location of signing was in Mumbai. Plus as a non resident, HDFC Life claimed that she was a resident of India. Form 60 to my knowledge as per law is a requirement to be only filled and signed and dated by the potential policy holder prior to acceptance by HDFC Life. This was not the case with HDFC Life.
                        To my knowledge HDFC Life was using fraudulent Life insurance account in the BSE stock exchange.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          Narendra Likhare
                          from Ahmedabad, Gujarat
                          Sep 6, 2023
                          Sep 9, 2023
                          This thread was updated on Sep 9, 2023
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                          Address: Ahmedabad

                          Money deducted as narrated INTER-BRN CASH CHG INCL GST 250723 MIR
                          REF NO.-MIR[protected]
                          Ref no.- MIR[protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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                            Pryty
                            from Mumbai, Maharashtra
                            Sep 6, 2023
                            Sep 7, 2023
                            This thread was updated on Sep 7, 2023
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                            I saw OFFUS EMI in my statement whereas I have not done any transaction on that day.

                            19/08/2023 OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980819010417388) 199.00
                            19/08/2023 IGST-VPS[protected]RATE 18.0 -27 (Ref# 09999999980819010417388) 35.82
                            22/08/2023 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999980822010817391) 6, 960.09
                            22/08/2023 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999980822010817409) 430.89
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              M
                              Sep 6, 2023
                              Sep 6, 2023
                              This thread was updated on Sep 6, 2023
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                              HDFC Food Plus card user id not getting generated

                              I am trying to login hdfc food plus. https://hdfcbankprepaid.hdfcbank.com/hdfcportal/index
                              I don't have user id nor password.
                              If I try using forgot user id, it is saying, user id is not set for this card and use card number.
                              If I try using forgot password, it is asking for user id and not accepting card number as user id.
                              Please help logging into food plus card login....
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                              S
                              sona_rnc
                              Sep 5, 2023
                              Sep 6, 2023
                              This thread was updated on Sep 6, 2023
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                              Money deduction from account without intimation

                              I have a salary account with hdfc bank. I have started with sip in mutual funds (Groww) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 2082 is deducted from my account.

                              I have called customer care and they told me that this amount is deducted because of payment bounce.

                              I have never been informed that this would be charged due to lack...
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                              Aparna ammu
                              Sep 5, 2023
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                              Address: Valluvar salai, ramapuram

                              I had to change address for the credit card delivery, It was just 3 or 4 hours process in all the bank accounts i had, i thought it will be the same here with hdfc and i changed. I had no clue that we need to have aadhar or passport matching for changing address in bank account. It got locked after i tried changing address. Upon knowing this issue, i reverted back my bank account to old address which was present in my aadhar. ITs been 20 days since i changed this, yet i am unable to do fund transfer, I have salary in my account, but unable to withdraw it, i have so many medical expenses., no one is able to explain clearly in the branch. Everyone says everything is fine. But i keep getting this. - Sorry! We have temporarily restricted this transaction. Please note that if you are able to withdraw/add money to your A/c. successfully, then the restriction is on the Beneficiary A/c. to receive money. Else, the restriction is on your A/c., and therefore, kindly contact your nearest branch to regularise your A/c.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                molityagi
                                Sep 4, 2023
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                                I've a term insurance with HDFC life. As per my illustration, 2nd year onwards my monthly premium is 2643/- including GST.
                                But now company is saying that there is a printing mistake in illustartion and your monthly premium should be 3119/- including GST.

                                I've accepted the policy on details( i.e. premium and sum insured) which are mentioned in illustration but now HDFC life isn't considering my illustration.

                                Policy Number: 23696587

                                Please let me know if you require any further information.
                                HDFC Bank customer support has been notified about the posted complaint.
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