Hi Team,
I have a salary account in HDFC bank. My EMI has been deducted 3 times by the bank.
I have taken a personal loan for which Rs 14, 484 EMI gets auto-deducted on 7th of every month. However, this time on 7th Aug 2023 when I was checking if my EMI was deducted or not from my HDFC mobile app, I found that EMI payment was not deducted, and it was showing an overdue amount of 28, 968. After seeing an overdue amount, to avoid fine, I manually paid the EMI from HDF mobile banking app. But the next day on 8 th Aug my EMI again got deducted from my bank account.
Please check and initiate the refund for the same. My loan account number is[protected]
HDFC Bank customer support has been notified about the posted complaint.
At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay, Service Manager
HDFC Bank Customer Assistance