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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 24

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R
Rashmi@_1983
from New Delhi, Delhi
Aug 25, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
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Address: A-3/68, Police Apartment, Paschim Vihar, New Delhi-110063

Sir, i work in delhi police which comes under central government sir i don't have any account in hdfc bank but i want to make credit card to credit card so can my card to card be made So tell why card to card of delhi police and advocate cannot be made. If there is any such policy or rule in writing of RBI bank or finance ministry, please give me a copy of it please.
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your credit card number for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    K
    kesava krishna bellamkonda
    from Hyderabad, Telangana
    Aug 25, 2023
    Aug 27, 2023
    This thread was updated on Aug 27, 2023
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    Address: sun city, Hyderabad

    On 21st Aug 2023, I received a SMS mentioning that my a/c with customer id 9340xx0 is blocked due to undelivered status address change letter. I have undertaken following steps to get my account unlocked: -
    1. Called customer care and they suggested to visit nearest bank.
    2. Called my RM, he said he will send an email to concern people and will keep me posted. Nothing happened.
    3. On 23rd Aug, I have personally visited my parent branch SUNCITY, Hyderabad & met Mr S Reddy who promised to resolve the issue in 2 working days. No resolution yet.
    4. I have again visited the bank today & requested to activate the account.
    5. Raised complaint on website. No resolution yet.

    I was aghast that how can a pvt ltd bank can deny Govt issued & verified Aadhar address proof. What legality does they hold to freeze the account without any reaction able period. Even IT dept provides couple of months to resolve issues. One sided high headedness from the bank is resulting in extreme challenges to the customers.

    My credit card payment was due on 22nd August with adequate funds. HDFC bank further pushes me to pay the due amount after locking my account.

    Is our financial liberty is dictated by a courier delivery person who may have missed to contact us with a 2% occupation status apartment like ours. Courier persons do not even call or check if we are out of home for routine work.

    I would request that a reckonable lesson be taught to the Pvt Banks like this HDFC bank whose unilateral decisions affect the financial freedom, rights & trasactions of an Indian Citizen.

    Hdfc bank should be penalised for lack of services to customer & mental stress caused with no fault of the customer.
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      S
      Srinivasan_PJ
      Aug 24, 2023
      Aug 26, 2023
      This thread was updated on Aug 26, 2023
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      HDFC insta JUmbo loan amount not credited to bank account

      Yesterday (23/08/2023) I have applied for HDFC Insta Jumbo Loan in credit card section of Netbanking. Loan request has been raised and Loan details available in Loan details of credit card summary. But till now the loan amount is not credited into my Account. Please help on this . It is very urgent...
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      G
      girish97
      from Chennai, Tamil Nadu
      Aug 24, 2023
      Aug 24, 2023
      This thread was updated on Aug 24, 2023
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      Resolved

      Address: Thiruvottiyur branch, chennai

      My account number is [protected]

      My account has been charged for AMB this month 5 times 354 rupees also for debit return charges 531 rupees. i have no idea why i need to pay AMB charges for a salary account and also i dont have any payment mandate connected to my account why i have been charged debit retun charges.

      I already had issues with HDFC for keeping my account in negative value they explained somehow my salary account is changed to personal then again i chaged back to salary account even i have a mail confirming that. Even after this bank is charging me this much in the name of AMB.

      I need a refund of all the fault charges debited from my account. The total charges charged this month 2300 also they have 708 rupees in hold i have even requested my branch manager to release that amount but no solution.
      Sep 21, 2023
      Complaint marked as Resolved 
      thanks for quick reply.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
      girish97's [Complaint's author] reply, Aug 25, 2023
      I am not able to save the issue it is showing invalid capta everytime.
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        S
        singhchait7
        Aug 22, 2023
        Aug 24, 2023
        This thread was updated on Aug 24, 2023
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        Ppf account opened in anna nagar branch

        I opened my ppf account through net banking and it automatically opened in anna nagar, chennai branch.
        1. how can i transfer ppf account to my home branch ?

        2. i have to transfer my ppf from hdfc to sbi, will i have to go to chennai to get it transferred ....
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        V
        Vengatesh Cbe
        from Chennai, Tamil Nadu
        Aug 22, 2023
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        Address: Crypto.com

        Hi,

        on 18th Aug 2023 I tried to purchase USD from Crypto.com Android APP. Rs.16905.50. the transaction was failed but the amount go debited. Then i asked this issue on the Merchant Support, they said "For the transaction attempt on the 18th August 2023 for the amount of 203.27 USD Crypto.com has not captured any funds as the purchase was unsuccessful.

        I also attached the Merchants "confirmation of non-receipt of funds" conversation.

        Account Number : [protected]
        Debitcard : 4355 84XX XXXX 1505
        Transaction Date : 18/08/2023
        Transaction Amount: Rs.16905.50
        +2 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          L
          LakshmiBhuvanapalli
          Aug 21, 2023
          Aug 22, 2023
          This thread was updated on Aug 22, 2023
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          Address: Hyderabad

          I have a Corporate issued HDFC Food Plus Card loaded with amount from company. But the card has expired and I need a new card. Unable to contact the customer care as the call gets cut abruptly( Been trying so ce many months). I have tried visiting the HDFC branch but they have no clue since I do not have account with HDFC. Company says we need to contact HDFC customer care and thats the only way out. HDFC customer care for this food card(prepaid) is not reachable. Please help as I have not used this card since 2021.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            S
            S ravi123
            Aug 21, 2023
            Aug 22, 2023
            This thread was updated on Aug 22, 2023
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            AQD charges

            From my account 1) 474₹ same day 2) 1770₹ deducted by saying AQD charges without any intimation it's a shame on HDFC... And taday transaction is also not credited that is 4000/-...This 4000/-₹ trasaction details also not properly provided by hdfc bank... Before this trasaction i have in my account 2200/-₹..if amount 4000/-is credited to my account this wold be 6200/- before AQD charges.. But i dont have so...I am adding photo of mini...
            +1 photos
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            M
            mageshsmage
            from Chennai, Tamil Nadu
            Aug 21, 2023
            Aug 22, 2023
            This thread was updated on Aug 22, 2023
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            Address: CHENNAI

            I got mobile for 47584 for 12 months. I payed emi for 10 months due to some financial problems I couldn't pay told them to wait will pay including fine and all ! for that they continuously abusing me in call and sending pics of my home finally came to home created a big drama and all kind of things !have to pay 8000 now because of all charges its 12567
            according to rbi there should be only legal action ! no verbal or abusive ! I thought Hdfc is reputed bank ! they acted so cheap so I can't pay any amount
            agents number - [protected], [protected], [protected]
            my loan number is[protected]
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges and loan account number for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
            mageshsmage's [Complaint's author] reply, Sep 28, 2023
            Reference number is protected couldn't able to move on further
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              D
              Diwanshu Kumar
              Aug 21, 2023
              Aug 24, 2023
              This thread was updated on Aug 24, 2023
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              Waiver of AMB charges

              Address: [email protected]

              I would like to inform you that i am having a saving account no.[protected] with HDFC. I am a student and was not aware of keeping Minimum balance so my account was running below minimum balance. I have deposited some amount to deposit my fees but the bank has deducted more than Rs. 2000/ as bank charges. I am unable to deposit my fees due to a huge amount deducted by the bank.
              Please it's humble request to you that waive off all my...
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              S
              Salman sha 1992
              from Mangalore, Karnataka
              Aug 20, 2023
              Aug 22, 2023
              This thread was updated on Aug 22, 2023
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              Address: GL -81-7th block krishnapura hill side surathkal Mangalore

              Kindly provide the closure letter
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                R
                RakeshFoodcard
                Aug 20, 2023
                Aug 22, 2023
                This thread was updated on Aug 22, 2023
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                Address: pune

                Hi Team,
                I have a HDFC Food Card which is expired on 05/23. I am trying to get new card by using your HDFC site. But it is asking for email ID of my comapany. And OTP is sending to that Email ID only. But i have left my previous company so not able to access it. Please provide solution for this problem. I have remaining balance in that food card
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  R
                  Ravi Ganipalli
                  Aug 18, 2023
                  Aug 19, 2023
                  This thread was updated on Aug 19, 2023
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                  My account balance showing minus balance

                  Showing minus balance in my savings account. Please make it zero as soon as possible. This is my side request....
                  +1 photos
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                  V
                  Vignesh1888
                  Aug 18, 2023
                  Aug 19, 2023
                  This thread was updated on Aug 19, 2023
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                  HDFC Bank mer emi int nbr and finance charges charged separately

                  Hi hdfc team,

                  I had purchced an item from Flipkart on emi which was supposed to be no cost emi, I understant that the interest on emi was reduced by Flipkart from the vehicle price. But now in my e statement i could see that i have been charged with two components namely mer emi int nbr and finance charges. According to me it should have been only a single charge rather than two things.
                  Please clarify!...
                  +1 photos
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                  K
                  Aug 18, 2023
                  Aug 21, 2023
                  This thread was updated on Aug 21, 2023
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                  Address: Vpo darla teh arki distt solan

                  My name is karan sharma I Have Worked in HDFC BANK from 03/03/2022 to 21/07/2023 I still haven't received my Full and Final Settlement and relieving letter please provide my FNF settlement and relieving letter
                  thank you
                  Karan sharma
                  Employee code - K13282
                  [protected]@gmail.com
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We sincerely regret the inconvenience caused. We request you to write to us at [protected]@hdfcbank.com for us to help you with the solution.

                  -Ajay, Service Manager
                  HDFC Bank Customer Assistance
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                    L
                    Lalit Tiwari 23
                    from Indore, Madhya Pradesh
                    Aug 18, 2023
                    Resolved
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                    Resolved

                    I ordered a phone from flipkart on 13th june and paid using above mentioned HDFC Credit Card. Later i cancelled the order on 15th june only. Thus i got all refund as well. But credit card of HDFC made a payment for me which was unnecessary and was not known till date in any card. i mailed them the same and got call from HDFC stating sir no need to pay in next billing cycle it will be removed. i got free. again in the next month they increased the amount and said me to pay that was ridiculous as again i called them and repeated the same stating its a technical glitch when u cancelled order u need not to pay in next billing cycle it will be removed. and today morning in the third consecutive day it is imposed on me with pending balance of 1079. how is this possible i was ready to pay from the first month but from your end only executives told me not to pay then how you put dues on me with penalties. its not my mistake you can check mails and calls from your side to me even you record the same for training and quality purpose. this is disappointing and disheartening as well. resolve it at sooner as its a blunder from your side. and they marked as resolved without intimation and resolving it
                    Nov 10, 2023
                    Complaint marked as Resolved 
                    they took it seriously and resolve it in time
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      ayodhyap
                      from Kanpur, Uttar Pradesh
                      Aug 18, 2023
                      Aug 19, 2023
                      This thread was updated on Aug 19, 2023
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                      Sir,

                      I have made a payment of Rs. 11190 on 17.08.2023 towards the hdfc credit card bill payment but due to some error it was submitted to wrong credit card. My hdfc card no. is xxxx4870. I am enclosing the bank statement and payment receipt. Please help me.

                      Ayodhya Prasad
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details and last four digits of your credit card number for us to help you with the solution.

                      -Priya, Service Manager
                      HDFC Bank Customer Assistance
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                        S
                        souconsum100
                        from Delhi, Delhi
                        Aug 18, 2023
                        Resolved
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                        Resolved

                        Address: Assyst Park HDFC bank

                        Hello sir,

                        This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the HDFC bank.

                        Kindly be informed that an amount of rs (885+885+70) = 1840 was deducted from my savings/salary account on 26/07/22, 18/07/23, 17/08/23 under the name of depository charges. Transaction as follows from my savings account

                        26/07/22 DEPOSITORY CHARGES JUN[protected] [protected] 26/07/22
                        885.00

                        18/07/23 DEPOSITORY CHARGES JUN[protected] [protected] 18/07/23
                        885.00

                        17/08/23 DEPOSITORY CHARGES AUG[protected] [protected] 17/08/23
                        70.80

                        Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885 annually. This is very bad and disappointing. And i have never used the demat account till now. If i call the customer care they will not have answers. And they will not communicate that they are charging. Now I have no other option than closing the demat account myself and here again no one even my bank manager Mr Prasun Dutta in my assyst park HDFC bank account helped me to close the account and refund the amount. I need an urgent help.
                        First of all, I have not requested for Demat account and I do not use this account
                        I believe this was created by default as part of Salary account claiming by the same above person that this will be a free account and now HDFC has applied charges on this account.
                        I request you to help immediately withdraw these charges and remove my demat account and stop this fraudulent activity of lying to customer about free services and then loot money from their account
                        Please do the needful as earliest.
                        Regards,
                        Sourav Mitra
                        Aug 19, 2023
                        Complaint marked as Resolved 
                        Bank has resolved the issue
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Pappu83
                          from Bengaluru, Karnataka
                          Aug 17, 2023
                          Aug 19, 2023
                          This thread was updated on Aug 19, 2023
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                          The Above Bank has Restructured My Credit card ending with 1379 two times without my consent and now demanding me to pay Double the Limit of my Card
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges and last four digits of your credit card number for us to help you with the solution.

                          -Priya, Service Manager
                          HDFC Bank Customer Assistance
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                            L
                            Lalit Tiwari 23
                            from Indore, Madhya Pradesh
                            Aug 17, 2023
                            Aug 19, 2023
                            This thread was updated on Aug 19, 2023
                            Resolved
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                            Resolved

                            Address: katni

                            I ordered a phone from flipkart on 13th june and paid using above mentioned HDFC Credit Card. Later i cancelled the order on 15th june only. Thus i got all refund as well. But credit card of HDFC made a payment for me which was unnecessary and was not known till date in any card. i mailed them the same and got call from HDFC stating sir no need to pay in next billing cycle it will be removed. i got free. again in the next month they increased the amount and said me to pay that was ridiculous as again i called them and repeated the same stating its a technical glitch when u cancelled order u need not to pay in next billing cycle it will be removed. and today morning in the third consecutive day it is imposed on me with pending balance of 1079. how is this possible i was ready to pay from the first month but from your end only executives told me not to pay then how you put dues on me with penalties. its not my mistake you can check mails and calls from your side to me even you record the same for training and quality purpose. this is disappointing and disheartening as well. resolve it at sooner as its a blunder from your side.
                            Sep 23, 2023
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Aug 18, 2023
                            Updated by Lalit Tiwari 23
                            no it was not resolved nor i got any communication from anyone... thus is fake response
                            Verified Support
                            Aug 19, 2023
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details, details of the charges and last four digits of your credit card number for us to help you with the solution.

                            -Priya, Service Manager
                            HDFC Bank Customer Assistance
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