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HDFC Bank Complaints & Reviews

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Updated: Jul 8, 2026

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Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

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HDFC Bank reviews & complaints page 24

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Address: 104/8, Bayanna layout, Anekal, Bangalore

Dear HDFC Bank Team,

I am Ramanamurthy Kondeti and I am your HDFC bank customer since 11 years.

Name: Ramanamurthy Kondeti,

Account No: [protected]

Date of IMPS transaction: 01/04/2021

IMPS Reference No:[protected]

Amount: Rs. 10000/- (Ten Thousand Rupees)

Phone No: [protected]

I did IMPS transaction on 01/04/2021...

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I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 8834 without my concern on date:25/03/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-...

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I can see that my bill statement is viewing the OFFUS EMI PRIN status with around 3k and offus emi interest with 382 rupees from last few months.

Above thing is getting included in my bill statement and why would I pay the due charges if they are not being used by me at all.

I have reached out to HDFC customer care regarding the same issue they have stated that my due charges were of 0 Rupees for last month as...

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Address: HDFC Bank

My salary account blocked without a single notification because of -VE CPV, House was vacated due to Covid Work from home and working from Native.
I am an HDFC bank account holder for the past 12 years and also using an HDFC credit card also many loans, Never delayed EMI or Credit card payment, and never paid a single Rupee as penalty for delay.
How come without a small notification blocked my account?
The following account...

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Address: pune

I have booked an FD on 2nd-July-2020 through netbanking,
FD account number is [protected], ( customer id[protected]
saving account number is = [protected] (HDFC bank, Aundh branch, Pune)
now the issue is while i am trying to break this FD then i am unable to liquidate it because it is TAX saving FD and i can not break it before 5 years. by mistake i have booked it as TAX saving FD, i have an emergency medical issue...

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Hi team,

I have opened a PPF account online and got assigned to ANNA NAGAR I branch. I don't even know where the branch is.

Earlier they dispatched the welcome kit on my old mailing address but I moved from that address so the kit was returned back.

I want my welcome kit for PPF account on my updated mailing address.

I have visited the nearest branch but it was not helpful.
br...

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My account has been debited twice with Rs.602.50 and Rs.708.00for "AMB CHRG INCL GST" for JAN 2021 and FEB 2021on date 18 march without any prior intimation or alert.

Account Details.
Account number: 5010*9140
Ifsc: Hdfc0000411

If my account was not maintained in the month of January .. then they had to deduct the charges in February so that i can keep maintain my account in that month. How they...

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I am working in TCS and having HDFC food plus card. I forgot my PIN of HDFC food card. Please tell us a process to reset PIN for Foodplus card....

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There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my...

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Address: Bhuj India

Dear Sir, Received email from CreditCardOps.[protected]@hdfcbank.net
Last 4 Digit of my Visa Credit card is : 0614

I really surprised to see your notice that you mentioned that my credit card is being used for virtual currency. You may don't know OR are unaware that Skrill is a global wallet (Just like any Indian wallet) to make a payment or purchase online (It is not virtual currency exchange, check their site).br...

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I have received welcome kit in my address of account ***********6655 . But you guys block my account . Why ?

If you sent welcome letter, then why can't I delivered?

Its your responsibility.

Today I received the email and message that my account is blocked.

I have completed KYC and received debit card as well as pass book. I transact many times. They why are you guys disturbing...

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Address: HDFC

When I tried to recharge my wallet suddenly I get a message saying its frozen.
MY HDFC FAST TAG WALLET ID [protected] unable to recharge.

From past 10days I am following up with the HDFC Fastag customer care, initially they mentioned it will be done in 2 days.
When again called they mentioned eKYC lite has expired that is where wallet is frozen. Now they mentioned HDFC Bank has to send email. Till now there...

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Hi team,
I'm a customer of HDFC Bank. My bank account is blocked due to some KYC updation issues, and most importantly, they have not informed me about the same. I got to know about this when I didn't receive Feb month's salary from the company in which I work. I contacted the bank and also submitted the required documents to complete the KYC process and to unblock my account but it has already been around 72 hours and there is no...

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I forgot my ipin and need to reset it. using debit card details method is not possible.
To use the method of otp to mobile+ otp to email, iam getting otp to registered mobile number, but not receiving otp on mail.
All other mails from hdfc keep coming. I dont understand why this is happening....

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Hi sir/madam,
As on 19 Feb 2021 ShopClues refunded my money through reference number#[protected]. Refund from ShopClues but money has not been credited in my account as I am account holder in HDFC bank.
Refund amount#171 rs
As request kindly help me in refund....

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I have savings account in HDFC bank with customer id[protected].I have seen two transactions of Rs.354 amount deducted Dt.10.02.2021 by the description of AMG charge. I was'nt informed before about this even during the opening of account. I did'nt get any prior intimation to deduct money . If the money is readily available in your bank how can you do this.? I am so much disappointed and depressed after seeing this . I have approached my home...

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I have purchased phone they said interest free for 6 months EMI
I made my payment now when i got the bill hdfc is charging
offus emi prin nb Rs.6805 and intrest Rs.684 when I ma calling to customer care its not getting connect very bad, now i want this problem to be solved....

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Address: Chandipur

I just opened the new account in HDFC,
through Video KYC because I believed that they are professional and reliable and they shattered my wrong assumptions by greeting me with the debit card issuance charges, that too 590 rs.

To amount was deducted today i.e 8th February and I did not even receive a text message regarding that, I had to figure it out myself.

I have/had accounts in 6 other banks and none...

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Address: Mumbai

Hi I’m. Balveer. Mali. I’m. Customer of. HDFC. Last. 10. Working. Days. To. Couldn’t recived. Otp. In mail. Address. I. Follow. All. Steps. And. All. Number. But. No reply. And. No. Call. Attend. Customer service.
Plz. My. All. Work. Us pending. Beacuse. Only. Otp. Not. Recived. My transection on. Fully. Hold. By net. Banking and. Mobile. Banking. Plz. Hardly. Request....

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Dear sir and madam,
I am Kanhu Charan das and living in Ahmedabad Gujarat. I was using
HDFC credit card ([protected]) and have done settlement with HDFC credit card department on date (November 30, 2020) time(5:55 pm) and they were agreed on settlement amount to give my credit card outstanding in 6 month EMI. After 2 days on December 2, 2020, they sent me the message which I have as proof to show that we had done settlement....

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