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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 26

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A
arcot_srinath
Aug 9, 2023
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Address: Hyderabad

My name is Sreenath and I am from Hyderabad. I am not a HDFC customer nor applied any load/card with HDFC Bank. I am getting at least 3-6 calls everyday from HDFC bank and their consultancies for personal loans, credit cards and other promotional activities. My day starts and ends with hdfc calls and I lose my temper and spoil my day. Hope you can understand how they are irritating. Everyday I block their numbers but still they call me daily from new numbers is a big issue. I am also registered on HDFC Do not call list but I am still troubled by numerous calls everyday. I also registered on Airtel for DNC services and not sure how they received my number though I am not a HDFC Bank Customer.

Kindly remove my number +91 [protected] from your database.

Thanks,
Sreenath
HDFC Bank customer support has been notified about the posted complaint.
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    P
    pam123@
    from Kolkata, West Bengal
    Aug 9, 2023
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    I have paid the loan emi but still it is showing minus balance

    Address: Kolkata

    I have paid the hdfc personal loan emi amount but still it is showing minus balance. I have checked the loan status also. It is showing Paid. Then why it is showing negetive in my bank a/c?

    A/C number : [protected]
    Personal loan emi amount: 10450

    Please do the needful....
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    A
    ankit9453
    from Allahabad, Uttar Pradesh
    Aug 9, 2023
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    Address: HDFC bank, Jhusi branch, Prayagraj

    Earlier I was issued life time free credit card. Later on bank upgraded my life time free card to millennia credit card and at that time they have informed that this millennia credit card is also life time free. Now bank has deducted 2950 rupees as renew fees for credit card. When its life time free then why bank are charging renewal fee??
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      Mohammed Shadab Shadmani
      Aug 9, 2023
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      I was charged rs 118 from my Bank account stating the reason "ADHOC STMT CHGS INCL GST". I haven't visited any branch nor requested for any kind of service from the bank.
      I would like to have my money reverted or credited back to my account.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        sai Arthi
        from Delhi, Delhi
        Aug 8, 2023
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        My order was cancelled on Amazon. I had debit card emi pre approved limit of 1, 10, 000.
        Even when the order has been cancelled, my pre approved limit didn't get back to what it was. The order was cancelled immediately due to address issues. And now I'm stuck and unable to order online as the limit has dropped to 30k. In so disappointed with the bank regarding this.
        HDFC Bank customer support has been notified about the posted complaint.
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          D
          DrBurdak
          from Kishangarh Renwal, Rajasthan
          Aug 8, 2023
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          Hi Team,

          Rupees 590 debited from my account on 08.08.2023 with narration "INTER-BRN CASH CHG INCL GST 150623-MIR[[protected]]".

          ref no : MIR[[protected]]
          Acc no : [[protected]]
          MOb No : [[protected]]

          Can you please check and update the reason for debiting the amount from my account.

          Thanks
          Shanker Lal Burdak
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
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            D
            DrBurdak
            from Kishangarh Renwal, Rajasthan
            Aug 8, 2023
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            Address: Jaipur, Rajasthan

            Hi Team,

            Rupees 590.00 debited from my account on 08.08.2023 with narration "INTER-BRN CASH CHG INCL GST 150623-MIR[[protected]]".

            ref no : MIR[[protected]]
            Acc no : [[protected]]
            MOb No : [[protected]]

            Can you please check and update the reason for debiting the amount from my account.

            Thanks
            Shanker Lal Burdak
            +1 photos
            Aug 10, 2023
            Complaint marked as Resolved 
            No resolution yet.
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              atulmalviya02
              from Bengaluru, Karnataka
              Aug 8, 2023
              Aug 9, 2023
              This thread was updated on Aug 9, 2023
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              Dear customer care,

              Without any information bank has deducted 531 rs from my account. I want my money back and the reason also why it is deducted.

              Hdfc account details :
              Account number : [protected]
              Customer id : 74785503

              Transaction details :
              Ref Num: MIR[protected]
              Deducted date : 08 Aug 2023
              Amount: 531

              Kindly reply as soon as possible
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              This is not the experience we want you to have. Our officer Ms. Anusha Sode has contacted you on August 09, 2023 and addressed your concern.

              -Ajay, Service Manager
              HDFC Bank Customer Assistance
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                P
                preetjoban65
                from AMRITSAR, Punjab
                Aug 8, 2023
                Aug 9, 2023
                This thread was updated on Aug 9, 2023
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                On 8th august, rs 642.93 and 118 is deducted from my hdfc account number 6325. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — dc intl pos txn markup+st[protected]mir[protected] and 3RD PARTY CASH TXN INC GST 070623-MIR[protected]. I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  B
                  bmeena1981
                  from Mumbai, Maharashtra
                  Aug 8, 2023
                  Aug 9, 2023
                  This thread was updated on Aug 9, 2023
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                  Resolved

                  I have a salary account with hdfc bank. I have started with sip in mutual funds using auto-pay option.so i have been charged ach debit return charges of rs 531 is deducted from my account.

                  I have called customer care and they told me that this amount is deducted because of payment bounce.

                  I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                  Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                  Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.
                  Sep 10, 2023
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 09, 2023
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
                  Verified Support
                  Aug 09, 2023
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
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                    P
                    Param0403
                    from Rampur, Uttar Pradesh
                    Aug 8, 2023
                    Aug 9, 2023
                    This thread was updated on Aug 9, 2023
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                    177 rupees have been deducted from my bank account which is written inst cash chg incl gst. So, someone will tell for what this money has been deducted.
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
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                      R
                      Rahul jaswani
                      Aug 8, 2023
                      Aug 9, 2023
                      This thread was updated on Aug 9, 2023
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                      Resolved

                      Emi paid twice

                      Hey,

                      My name Rahul Jaswani and i have a salary account in hdfc bank. Actually i have took a micro loan from bank of 40000 rs 7th aug is the emi deduction date and from the morning i was checking that the emi is deducted or not but then it’s around 9 pm i also checked but no emi was deducted then I manually paid the emi it was showing in overdue section on net banking but now around 11:15 the emi got deducted automatically...
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                      A
                      Azhar A. Fodkar
                      Aug 7, 2023
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                      Address: Wadala Dosti Apartment

                      While doing the transaction from my net banking error is showing that there is a low severity memo present on the debit account, there is a memopresent on the debit account.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Ash_
                        from Mumbai, Maharashtra
                        Aug 6, 2023
                        Aug 9, 2023
                        This thread was updated on Aug 9, 2023
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                        I placed an order on the 3rd of June, 2023 for Rs.3723.27 with my HDFC Debit Card. The amount was deducted from my account but the order was cancelled for whatever reason. Myntra is stating that they have not received any amount and are refusing to refund it and are stating that it's the bank's fault. I have contacted HDFC bank for the same and even they are of no help. I have been talking to both Myntra and HDFC bank for the past two but so far no progress has been made and they are refusing to refund the amount.
                        +2 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          -
                          -Harshit
                          Aug 5, 2023
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                          I got a call from Aditi Sharma, claiming that my policy 10023899
                          HDFC classic assured plus plan is being terminated due to non-payment of premium.

                          Issue date 31 mar 2015, Maturity 7 apr 2025
                          Current value: 2.28 lacs
                          Asked me to talk to Surjit kumar Pandey [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            D
                            Ddipanjan
                            from kolkata, West Bengal
                            Aug 5, 2023
                            Aug 7, 2023
                            This thread was updated on Aug 7, 2023
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                            I am writing to bring to your attention a concerning discrepancy regarding my savings account at the Dunlop branch of HDFC Bank. I have recently faced an issue wherein non-maintenance charges were deducted from my account balance, causing it to become negative. I believe that this action contradicts the RBI guidelines, and I kindly request your immediate assistance in rectifying this matter.
                            As per my records and the RBI guidelines (referenced in your circular RBI/2014-15/308 DBR.Dir.BC.No.47/13.03.00/2014-15 dated November 20, 2014), banks are advised ( It should be ensured that the balance in the savings account does not turn into negative balance solely on account of levy of charges for non-maintenance of minimum balance.) Unfortunately, the application of the non-maintenance charges has caused the balance to become negative.

                            I kindly request that you review this situation and take the necessary steps to:
                            Restore Positive Balance: As my account originally had a positive balance, I kindly request that the account balance be rectified to reflect this positive amount.
                            I assure you that I am committed to maintaining the average monthly balance and managing my account responsibly in the future.
                            I appreciate your prompt attention to this matter and your understanding of the importance of adhering to the regulatory guidelines.
                            Thank you for your assistance. I look forward to a swift resolution and a positive banking experience moving forward.

                            Sincerely,

                            Debjyoti Das
                            A/c no - [protected]
                            das.[protected]@gmail.com
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              A
                              Aug 5, 2023
                              Aug 7, 2023
                              This thread was updated on Aug 7, 2023
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                              Address: HDFC bank Shyambazar Kolkata

                              HDFC bank cheats the gullible customers by charging Rs 3000 annual charges for the Life time free credit cards issued to their customers. I am using HDFC bank for the last 25 years so they gave me a life time free Regalia credit card ( [protected]) last year. This year in July 2023 statement they charged me Rs 3000 towards annual renewal . I fail to understand who gave the rights and authority to HDFC bank to charge me such annual fees for which I have never agreed in the first place. This is simply Cheating & HDFC should be charged under Section 420 of IPC for Cheating its gullible customers out of their hard-earned money. Shame on you HDFC bank that you have to resort to such UNETHICAL PRACTICES. This puts down the practices adopted by the private banks in India under scrutiny as they can go to any extend to boost their bottom line.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
                              Dear Customer,

                              We wish to confirm that in appreciation of your relationship, we have reversed the membership fee of Rs. 2500.00 excluding GST and the same will reflect in your upcoming statement. Also, we have converted your existing HDFC Bank Regalia Credit Card ending 1080 to a lifetime free card. Going forward, no membership fee will be levied on the card account.

                              -Vinay, Service Manager
                              HDFC Bank Customer Assistance
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                                A
                                anshu__
                                from Pilibhit, Uttar Pradesh
                                Aug 4, 2023
                                Aug 4, 2023
                                This thread was updated on Aug 4, 2023
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                                The account was blocked without any prior information due to issue in KYC updation. I visited the nearest HDFC bank, but it's been about 5 days there is no update regarding this.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
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                                  V
                                  Vaibhav mantri
                                  Aug 3, 2023
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                                  I was using basic hdfc debit card and then one day i got message that it has been blocked and a new hdfc platinum card was sent to me without any prior info and no permission taken. It costed me 885 inclusive of taxes. After that the card has charged me renewal fee atleast 2 times 885 each and i had 0 transactions using debit card. Uptill now i have paid 3-4000 on a card which i never asked for and was sent to me on totally bank discretion.
                                  If HDFC says it is their policy then kindly tell me why since last 2 years I'm using hdfc millenia credit card and you have not upgraded it as per your policy?
                                  If you say that your policy says that you can send upgraded cards to customers without their permission and without informing them about the hefty charges then please prove it by sending me your HDFC diners privilege card. I'm willing to pay your 10k annual fee for that. Why not preach your policy in credit card segment too. Whole point is we are being charged for something we never asked for or never used. There is literally 0 transactions of mind on this debit card you can check.
                                  +2 photos
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                                    V
                                    Vaibhav mantri
                                    Aug 3, 2023
                                    Aug 4, 2023
                                    This thread was updated on Aug 4, 2023
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                                    I was using one of the basic hdfc debit card then company one day without my permission sent a hdfc platinum debit card for 885 inclusive of taxes. And now without any prior information they have charged 885 renewal fee too and i don't even used debit cards. Not once i used it. If they had asked or informed me about this platinum card i would never opt for it.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Uptill now i might have paid approximately 3-4000rs and all that without my permission. You can't send your most expensive card without asking the customers. If this is your policy then please send HDFC Diners club privilege card. I'm willing to pay 10k annually for that. My point is never have i ever been asked before sending this card. Never have i ever before been informed about the annual charges or anything. My transactions on this card usage is literally 0 in last 2-3 years. I barely used debit cards.

                                    Company upgraded my card without permission and charged hefty amount and now renewal fee too without informing me. - Comment #4118005 - Image #0
                                    Company upgraded my card without permission and charged hefty amount and now renewal fee too without informing me. - Comment #4118005 - Image #1
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay, Service Manager
                                    HDFC Bank Customer Assistance
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