HDFC Bank Complaints & Reviews

I ordered a phone from flipkart on 13th june and paid using above mentioned HDFC Credit Card. Later i cancelled the order on 15th june only. Thus i got all refund as well. But credit card of HDFC made a payment for me which was unnecessary and was not known till date in any card. i mailed them the same and got call from HDFC stating sir no need to pay in next billing cycle it will be removed. i got free. again in the next month they increased the amount and said me to pay that was ridiculous as again i called them and repeated the same stating its a technical glitch when u cancelled order u need not to pay in next billing cycle it will be removed. and today morning in the third consecutive day it is imposed on me with pending balance of 1079. how is this possible i was ready to pay from the first month but from your end only executives told me not to pay then how you put dues on me with penalties. its not my mistake you can check mails and calls from your side to me even you record the same for training and quality purpose. this is disappointing and disheartening as well. resolve it at sooner as its a blunder from your side. and they marked as resolved without intimation and resolving it

Sir,

I have made a payment of Rs. 11190 on 17.08.2023 towards the hdfc credit card bill payment but due to some error it was submitted to wrong credit card. My hdfc card no. is xxxx4870. I am enclosing the bank statement and payment receipt. Please help me.

Ayodhya Prasad

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the HDFC bank.

Kindly be informed that an amount of rs (885+885+70) = 1840 was deducted from my savings/salary account on 26/07/22, 18/07/23, 17/08/23 under the name of depository charges. Transaction as follows from my savings account

26/07/22 DEPOSITORY CHARGES JUN[protected] [protected] 26/07/22
885.00

18/07/23 DEPOSITORY CHARGES JUN[protected] [protected] 18/07/23
885.00

17/08/23 DEPOSITORY CHARGES AUG[protected] [protected] 17/08/23
70.80

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885 annually. This is very bad and disappointing. And i have never used the demat account till now. If i call the customer care they will not have answers. And they will not communicate that they are charging. Now I have no other option than closing the demat account myself and here again no one even my bank manager Mr Prasun Dutta in my assyst park HDFC bank account helped me to close the account and refund the amount. I need an urgent help.
First of all, I have not requested for Demat account and I do not use this account
I believe this was created by default as part of Salary account claiming by the same above person that this will be a free account and now HDFC has applied charges on this account.
I request you to help immediately withdraw these charges and remove my demat account and stop this fraudulent activity of lying to customer about free services and then loot money from their account
Please do the needful as earliest.
Regards,
Sourav Mitra

The Above Bank has Restructured My Credit card ending with 1379 two times without my consent and now demanding me to pay Double the Limit of my Card

I ordered a phone from flipkart on 13th june and paid using above mentioned HDFC Credit Card. Later i cancelled the order on 15th june only. Thus i got all refund as well. But credit card of HDFC made a payment for me which was unnecessary and was not known till date in any card. i mailed them the same and got call from HDFC stating sir no need to pay in next billing cycle it will be removed. i got free. again in the next month they increased the amount and said me to pay that was ridiculous as again i called them and repeated the same stating its a technical glitch when u cancelled order u need not to pay in next billing cycle it will be removed. and today morning in the third consecutive day it is imposed on me with pending balance of 1079. how is this possible i was ready to pay from the first month but from your end only executives told me not to pay then how you put dues on me with penalties. its not my mistake you can check mails and calls from your side to me even you record the same for training and quality purpose. this is disappointing and disheartening as well. resolve it at sooner as its a blunder from your side.

Dear Concern,

I have done the payment of Rs 3540/- for service charge. But still it is on hold.
Please deduct the amount from my ac.

Ac number: [protected]
Amount on hold: Rs 3540/-

Please do the needful.

Regards,
Pamela

Address:
Dhampur, Uttar Pradesh, 246761

Hi,

I just found out that an amount of ₹ 2631.11 was deducted from my account as 13th August 2023. I haven't done any foreign or international transactions whatsoever.

And what's with the insane deduction?! As i searched online, i see people with just 40 or 50 ₹ issues, but this is staright up 2.7k ₹!

Ref. No. Mir[protected]...

I have a salary account with hdfc bank. I have started with sip in mutual funds (Grow app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (1 times) and rs 531 rs (1 times)and total 1121 rs is deducted.

I have called customer care and they told me that this amount is deducted because of payment bounce.

I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve this and return my money.

HDFC is the worst bank I have ever seen I always deposited the minimum amount as per EMI still bank is deducting Rs 2000 from my a/c ..I went to close my a/c they said my emits will be bounced they have made me stuck here once I returned from the bank my a/c was shown in minus by agin Rs 1500..This is a dacoity with customers..They don't answer properly on phone..My CIBIL will be badly effected...I just want to get rid of this bank..

HDFC Bank
Customer ID 21522255
My new debit card for to be expired debit card at present sent to home but was undelivered, I requested HDFC customer service multiple times to dispatch to HDFC home branch -

HDFC Bank
Branch
Salt Lake Sector 5

Address
Door No 1, Eternity Building
Salt Lake City, Sector 5
Kolkata - 700091

IFSC Code
HDFC0000718
But they didn't do anything. I still didn't receive the new debit card kindly take stringent action against HDFC Bank.

I'm not using my hdfc account more than a year. I Inform the bank that I don't want the account, but I'm not in India to close the account. I got a refund around 48000 above and nearly 10000 they deducted from my account in different days in same month, that's really disappointing and disgusting experienced.

Hdfc interest and fees is really higher than other bank that's why I told them to close my account. A normal person can't afford that.

Please give me reply through my email address [protected]@gmail.com

I am really wonder from hdfc credit card services, first they upgraded my life time money back credit card to money back credit card plus, and suddenly i received july 2023 statement in which they had imposed renewal membership fee 590/- (Ref# 19999999980620999614600) without any intimation before upgrade of moneyback credit card, i decided then go for closure through hdfc credit card website and applied for closure for the same.
br...

Around 18k has been deducted in small amount contributing to 18k + and when i talked to support they said due to prev month transaction but I have not done any intl transaction in last 60 daya

I had made transaction on 28th & 29th July of Rs.244800 from my bank account
which was an authorized push payment fraud. Money was transferred to
scammers bank account. I have already shared Screenshot & emailed
required documents to HDFC grevienceaddressal.com, Customer support email and other HDFC forums Still I have still not got any resolution on my
issue yet. I got email from bank IO saying that it was my fault in transferring money but how can bank be so careless in not also alerting their customer while doing transactions into some fraudster account. I do not agree with what Internal Bank Ombudsman says as the
Bank IO has not investigated or worked my case properly. Bank IO provided me Incorrect &
incomplete resolution to which I am not satisfied with the
reply i had got from HDFC bank. I have lost Rs.244800 in none day. My transactions were done on 28th & 29th July and complaint was registered the same day. Even FIR is lodged and emailed bank so many time still bank dont cares to revert bank.This was the bank mistake as there
were no alert given to me which for such risky money transfer. Please
take immediate action on
Complaint number - MUMP[protected] & MUMP[protected]. Also, i have not
received any update on complaint no.[protected],[protected],[protected]. I
was asked to submit Cardholder dispute form, FIR copy at my nearest
HDFC branch which i immediately submitted in Karanjade HDFC bank
branch. I request you to please refund my money back as those amount
where transferred to some fraudster's account by tricking me for
investing money where I will get high returns. In the earlier email i
have already attached all necessary documents. Requesting you to
please resolve my issue & refund my money asap. FIR copy is already
been submitted in HDFC karanjade Navi Mumbai branch. I am continously
following up on my issue since 29th still no proper resolution given
to me my bank.My account is still blocked . Please refund my money
back.I have done best from my end in giving you all the evidences how
i was tricked in investing money and i have all the evidence & proof
with me if required.I need immediate response on my issue.

I purchased an iphone almost 4 months back using my hdfc debit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 120 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.

Hi Team.

I have a salary account in hdfc bank. Actually i have taken a personal loan for which my 14, 484 emi gets auto deducted on every 7th of a month. However on 7th Aug 2023 morning when I checked if the emi was deducted or not, I found it was not deducted and an overdue amount of 28, 968 was reflecting. To avoid fine/cheque bounce charges I manually paid the twice amount of the EMI.

Please check and let me know or issue a refund for the same. My loan account number is[protected].

Hi Team.

I have a salary account in hdfc bank. Actually i have taken a personal loan for which my 14, 484 emi gets auto deducted on every 7th of a month. However on 7th Aug 2023 morning when I checked if the emi was deducted or not, I found it was not deducted and an overdue amount of 28, 968 was reflecting. To avoid fine/cheque bounce charges I manually paid the twice amount of the EMI.

Please check and let me know or issue a refund for the same and the loan account number is[protected].

Hi Team,

I have a salary account in HDFC bank. My EMI has been deducted 3 times by the bank.

I have taken a personal loan for which Rs 14, 484 EMI gets auto-deducted on 7th of every month. However, this time on 7th Aug 2023 when I was checking if my EMI was deducted or not from my HDFC mobile app, I found that EMI payment was not deducted, and it was showing an overdue amount of 28, 968. After seeing an overdue amount, to avoid fine, I manually paid the EMI from HDF mobile banking app. But the next day on 8 th Aug my EMI again got deducted from my bank account.

Please check and initiate the refund for the same. My loan account number is[protected]

HDFC Bank is continuously calling me on my mobile phone for selling its credit card or home loan. I have never given my number to any bank for credit card or home loan purpose. My number is on DND list of TRAI. I am complaining to PM MInister office continuously but the Prime Ministers office is just as useless as Modi ji.

Hello team,

Good Afternoon!

I want to raise a complain against the hdfc credit card department for delaying the delink process of my credit card from my savings bank account.
This process usually takes 3-4 working days. However, it has crossed more than a week and the account is not yet delinked.
This is not at all a good customer service. And, more over the customer care representatives are repeatedly saying same thing "it will be done in next 24 hours". This is not at all accepted.
Kindly look into it and please help me out from this trouble.Hope for a positive response.Thank You

Soumya Ranjan Pradhan