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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 26

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S
S ravi123
Aug 21, 2023
Aug 22, 2023
This thread was updated on Aug 22, 2023
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From my account 1) 474₹ same day 2) 1770₹ deducted by saying AQD charges without any intimation it's a shame on HDFC... And taday transaction is also not credited that is 4000/-...This 4000/-₹ trasaction details also not properly provided by hdfc bank... Before this trasaction i have in my account 2200/-₹..if amount 4000/-is credited to my account this wold be 6200/- before AQD charges.. But i dont have so...I am adding photo of mini statement
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    M
    mageshsmage
    from Chennai, Tamil Nadu
    Aug 21, 2023
    Aug 22, 2023
    This thread was updated on Aug 22, 2023
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    Address: CHENNAI

    I got mobile for 47584 for 12 months. I payed emi for 10 months due to some financial problems I couldn't pay told them to wait will pay including fine and all ! for that they continuously abusing me in call and sending pics of my home finally came to home created a big drama and all kind of things !have to pay 8000 now because of all charges its 12567
    according to rbi there should be only legal action ! no verbal or abusive ! I thought Hdfc is reputed bank ! they acted so cheap so I can't pay any amount
    agents number - [protected], [protected], [protected]
    my loan number is[protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges and loan account number for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
    mageshsmage's [Complaint's author] reply, Sep 28, 2023
    Reference number is protected couldn't able to move on further
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      D
      Diwanshu Kumar
      Aug 21, 2023
      Aug 24, 2023
      This thread was updated on Aug 24, 2023
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      Waiver of AMB charges

      Address: [email protected]

      I would like to inform you that i am having a saving account no.[protected] with HDFC. I am a student and was not aware of keeping Minimum balance so my account was running below minimum balance. I have deposited some amount to deposit my fees but the bank has deducted more than Rs. 2000/ as bank charges. I am unable to deposit my fees due to a huge amount deducted by the bank.
      Please it's humble request to you that waive off all my...
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      S
      Salman sha 1992
      from Mangalore, Karnataka
      Aug 20, 2023
      Aug 22, 2023
      This thread was updated on Aug 22, 2023
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      Address: GL -81-7th block krishnapura hill side surathkal Mangalore

      Kindly provide the closure letter
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        R
        RakeshFoodcard
        Aug 20, 2023
        Aug 22, 2023
        This thread was updated on Aug 22, 2023
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        Address: pune

        Hi Team,
        I have a HDFC Food Card which is expired on 05/23. I am trying to get new card by using your HDFC site. But it is asking for email ID of my comapany. And OTP is sending to that Email ID only. But i have left my previous company so not able to access it. Please provide solution for this problem. I have remaining balance in that food card
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          R
          Ravi Ganipalli
          Aug 18, 2023
          Aug 19, 2023
          This thread was updated on Aug 19, 2023
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          Showing minus balance in my savings account. Please make it zero as soon as possible. This is my side request.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            V
            Vignesh1888
            Aug 18, 2023
            Aug 19, 2023
            This thread was updated on Aug 19, 2023
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            Hi hdfc team,

            I had purchced an item from Flipkart on emi which was supposed to be no cost emi, I understant that the interest on emi was reduced by Flipkart from the vehicle price. But now in my e statement i could see that i have been charged with two components namely mer emi int nbr and finance charges. According to me it should have been only a single charge rather than two things.
            Please clarify!
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges and last four digits of your credit card number for us to help you with the solution.

            -Priya, Service Manager
            HDFC Bank Customer Assistance
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              K
              Aug 18, 2023
              Aug 21, 2023
              This thread was updated on Aug 21, 2023
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              Address: Vpo darla teh arki distt solan

              My name is karan sharma I Have Worked in HDFC BANK from 03/03/2022 to 21/07/2023 I still haven't received my Full and Final Settlement and relieving letter please provide my FNF settlement and relieving letter
              thank you
              Karan sharma
              Employee code - K13282
              [protected]@gmail.com
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We sincerely regret the inconvenience caused. We request you to write to us at [protected]@hdfcbank.com for us to help you with the solution.

              -Ajay, Service Manager
              HDFC Bank Customer Assistance
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                L
                Lalit Tiwari 23
                from Indore, Madhya Pradesh
                Aug 18, 2023
                Resolved
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                Resolved

                I ordered a phone from flipkart on 13th june and paid using above mentioned HDFC Credit Card. Later i cancelled the order on 15th june only. Thus i got all refund as well. But credit card of HDFC made a payment for me which was unnecessary and was not known till date in any card. i mailed them the same and got call from HDFC stating sir no need to pay in next billing cycle it will be removed. i got free. again in the next month they increased the amount and said me to pay that was ridiculous as again i called them and repeated the same stating its a technical glitch when u cancelled order u need not to pay in next billing cycle it will be removed. and today morning in the third consecutive day it is imposed on me with pending balance of 1079. how is this possible i was ready to pay from the first month but from your end only executives told me not to pay then how you put dues on me with penalties. its not my mistake you can check mails and calls from your side to me even you record the same for training and quality purpose. this is disappointing and disheartening as well. resolve it at sooner as its a blunder from your side. and they marked as resolved without intimation and resolving it
                Nov 10, 2023
                Complaint marked as Resolved 
                they took it seriously and resolve it in time
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  ayodhyap
                  from Kanpur, Uttar Pradesh
                  Aug 18, 2023
                  Aug 19, 2023
                  This thread was updated on Aug 19, 2023
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                  Sir,

                  I have made a payment of Rs. 11190 on 17.08.2023 towards the hdfc credit card bill payment but due to some error it was submitted to wrong credit card. My hdfc card no. is xxxx4870. I am enclosing the bank statement and payment receipt. Please help me.

                  Ayodhya Prasad
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details and last four digits of your credit card number for us to help you with the solution.

                  -Priya, Service Manager
                  HDFC Bank Customer Assistance
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                    S
                    souconsum100
                    from Delhi, Delhi
                    Aug 18, 2023
                    Resolved
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                    Resolved

                    Address: Assyst Park HDFC bank

                    Hello sir,

                    This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the HDFC bank.

                    Kindly be informed that an amount of rs (885+885+70) = 1840 was deducted from my savings/salary account on 26/07/22, 18/07/23, 17/08/23 under the name of depository charges. Transaction as follows from my savings account

                    26/07/22 DEPOSITORY CHARGES JUN[protected] [protected] 26/07/22
                    885.00

                    18/07/23 DEPOSITORY CHARGES JUN[protected] [protected] 18/07/23
                    885.00

                    17/08/23 DEPOSITORY CHARGES AUG[protected] [protected] 17/08/23
                    70.80

                    Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885 annually. This is very bad and disappointing. And i have never used the demat account till now. If i call the customer care they will not have answers. And they will not communicate that they are charging. Now I have no other option than closing the demat account myself and here again no one even my bank manager Mr Prasun Dutta in my assyst park HDFC bank account helped me to close the account and refund the amount. I need an urgent help.
                    First of all, I have not requested for Demat account and I do not use this account
                    I believe this was created by default as part of Salary account claiming by the same above person that this will be a free account and now HDFC has applied charges on this account.
                    I request you to help immediately withdraw these charges and remove my demat account and stop this fraudulent activity of lying to customer about free services and then loot money from their account
                    Please do the needful as earliest.
                    Regards,
                    Sourav Mitra
                    Aug 19, 2023
                    Complaint marked as Resolved 
                    Bank has resolved the issue
                    HDFC Bank customer support has been notified about the posted complaint.
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                      P
                      Pappu83
                      from Bengaluru, Karnataka
                      Aug 17, 2023
                      Aug 19, 2023
                      This thread was updated on Aug 19, 2023
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                      The Above Bank has Restructured My Credit card ending with 1379 two times without my consent and now demanding me to pay Double the Limit of my Card
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges and last four digits of your credit card number for us to help you with the solution.

                      -Priya, Service Manager
                      HDFC Bank Customer Assistance
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                        L
                        Lalit Tiwari 23
                        from Indore, Madhya Pradesh
                        Aug 17, 2023
                        Aug 19, 2023
                        This thread was updated on Aug 19, 2023
                        Resolved
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                        Address: katni

                        I ordered a phone from flipkart on 13th june and paid using above mentioned HDFC Credit Card. Later i cancelled the order on 15th june only. Thus i got all refund as well. But credit card of HDFC made a payment for me which was unnecessary and was not known till date in any card. i mailed them the same and got call from HDFC stating sir no need to pay in next billing cycle it will be removed. i got free. again in the next month they increased the amount and said me to pay that was ridiculous as again i called them and repeated the same stating its a technical glitch when u cancelled order u need not to pay in next billing cycle it will be removed. and today morning in the third consecutive day it is imposed on me with pending balance of 1079. how is this possible i was ready to pay from the first month but from your end only executives told me not to pay then how you put dues on me with penalties. its not my mistake you can check mails and calls from your side to me even you record the same for training and quality purpose. this is disappointing and disheartening as well. resolve it at sooner as its a blunder from your side.
                        Sep 23, 2023
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Aug 18, 2023
                        Updated by Lalit Tiwari 23
                        no it was not resolved nor i got any communication from anyone... thus is fake response
                        Verified Support
                        Aug 19, 2023
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details, details of the charges and last four digits of your credit card number for us to help you with the solution.

                        -Priya, Service Manager
                        HDFC Bank Customer Assistance
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                          P
                          pam123@
                          from Kolkata, West Bengal
                          Aug 16, 2023
                          Aug 21, 2023
                          This thread was updated on Aug 21, 2023
                          Resolved
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                          Resolved

                          Address: Kolkata

                          Dear Concern,

                          I have done the payment of Rs 3540/- for service charge. But still it is on hold.
                          Please deduct the amount from my ac.

                          Ac number: [protected]
                          Amount on hold: Rs 3540/-

                          Please do the needful.

                          Regards,
                          Pamela
                          Aug 16, 2023
                          Complaint marked as Resolved 
                          Not solved...
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
                          Still my problem remains. I didnot get any solution from your end. Please do the needful ASAP.
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                            D
                            drdivyansh
                            from Dhampur, Uttar Pradesh
                            Aug 16, 2023
                            Aug 17, 2023
                            This thread was updated on Aug 17, 2023
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                            .Dc intl pos txn , money deducted without any reason

                            Address: Hdfc bank dhampur

                            Address:
                            Dhampur, Uttar Pradesh, 246761

                            Hi,

                            I just found out that an amount of ₹ 2631.11 was deducted from my account as 13th August 2023. I haven't done any foreign or international transactions whatsoever.

                            And what's with the insane deduction?! As i searched online, i see people with just 40 or 50 ₹ issues, but this is staright up 2.7k ₹!

                            Ref. No. Mir[protected]...
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                            M
                            Manish9122
                            Aug 16, 2023
                            Aug 17, 2023
                            This thread was updated on Aug 17, 2023
                            Resolved
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                            Resolved

                            I have a salary account with hdfc bank. I have started with sip in mutual funds (Grow app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (1 times) and rs 531 rs (1 times)and total 1121 rs is deducted.

                            I have called customer care and they told me that this amount is deducted because of payment bounce.

                            I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                            Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                            Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                            Please please help me resolve this and return my money.
                            Aug 16, 2023
                            Complaint marked as Resolved 
                            I again called with customer support they told it will be credited within 7 days
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 17, 2023
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              K
                              from JAIPUR, Rajasthan
                              Aug 16, 2023
                              Aug 17, 2023
                              This thread was updated on Aug 17, 2023
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                              Address: 90/124 Patel Marg Mansarovar Jaipur

                              HDFC is the worst bank I have ever seen I always deposited the minimum amount as per EMI still bank is deducting Rs 2000 from my a/c ..I went to close my a/c they said my emits will be bounced they have made me stuck here once I returned from the bank my a/c was shown in minus by agin Rs 1500..This is a dacoity with customers..They don't answer properly on phone..My CIBIL will be badly effected...I just want to get rid of this bank..
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                N
                                nirgh2001
                                from Kolkata, West Bengal
                                Aug 15, 2023
                                Aug 18, 2023
                                This thread was updated on Aug 18, 2023
                                Resolved
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                                Resolved

                                HDFC Bank
                                Customer ID 21522255
                                My new debit card for to be expired debit card at present sent to home but was undelivered, I requested HDFC customer service multiple times to dispatch to HDFC home branch -

                                HDFC Bank
                                Branch
                                Salt Lake Sector 5

                                Address
                                Door No 1, Eternity Building
                                Salt Lake City, Sector 5
                                Kolkata - 700091

                                IFSC Code
                                HDFC0000718
                                But they didn't do anything. I still didn't receive the new debit card kindly take stringent action against HDFC Bank.
                                Sep 5, 2023
                                Complaint marked as Resolved 
                                Resolved
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret for the inconvenience caused. Our officer Ms. Somdattta Roy has sent you a response via email at your registered e-mail Id on August 17, 2023 and addressed your concern.

                                -Ajay, Service Manager
                                HDFC Bank Customer Assistance
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                                  Peckson
                                  Aug 15, 2023
                                  Aug 16, 2023
                                  This thread was updated on Aug 16, 2023
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                                  I'm not using my hdfc account more than a year. I Inform the bank that I don't want the account, but I'm not in India to close the account. I got a refund around 48000 above and nearly 10000 they deducted from my account in different days in same month, that's really disappointing and disgusting experienced.

                                  Hdfc interest and fees is really higher than other bank that's why I told them to close my account. A normal person can't afford that.

                                  Please give me reply through my email address [protected]@gmail.com
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
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                                    rmodgil
                                    from Mumbai, Maharashtra
                                    Aug 15, 2023
                                    Aug 22, 2023
                                    This thread was updated on Aug 22, 2023
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                                    Address: chandigarh

                                    I am really wonder from hdfc credit card services, first they upgraded my life time money back credit card to money back credit card plus, and suddenly i received july 2023 statement in which they had imposed renewal membership fee 590/- (Ref# 19999999980620999614600) without any intimation before upgrade of moneyback credit card, i decided then go for closure through hdfc credit card website and applied for closure for the same.

                                    I got also one phone call from hdfc representative regarding credit card use on that i said that i am not using anymore because i did not receive any notification and message regarding renewal membership fees before credit card upgradation from moneyback to moneyback plus. On august 15, 2023 i have received new statement in which they increased the charges from 590/- to 1180/- which mean bank is doing irrelvant process, i had not done any purchase before upgrade of my card so i completely disagree and deny all these charges on my card which is not in use. I urge you to handle this matter and notice them because this is totally unacceptable term for any customer.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 16, 2023
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay, Service Manager
                                    HDFC Bank Customer Assistance
                                    Aug 22, 2023
                                    Updated by rmodgil
                                    Hi,

                                    Still I don't have received any positive response from HDFC, I already raised concern on hdfc complaint portal but issue still persist for same concern.
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