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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
Resolved
18423
Unresolved
14539
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HDFC Bank reviews & complaints page 26

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J
John Lawrence007
Nov 2, 2020
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Flipkart refund not received yet

Address: Flipkart
Website: Flipkart.com

Hi team, I have cancelled a order from Flipkart and seller had refunded back to hdfc bank but I haven't got credited of Rs. 4490 to my amount. Please help to get the amount soon...
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S
Sharath George
from Bengaluru, Karnataka
Nov 1, 2020
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Balance and transaction

Dear HDFC, I have transfered 5000 to my HDFC Account but it has not got credited to the hdfc account .

Message from HDFC - “ UPDATE: INR 5, 000.00 deposited in A/c XX2859 on 01-NOV-20 for UPI-SHARATH B GEORGE-[protected]@ybl-SBIN[protected]-Payment from Phone.Avl bal:INR 6, 913.14 subject to clearing”

Register number [protected]

Please give me an immediate update on this

Sharath...
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M
Mgup
from Powai, Maharashtra
Nov 1, 2020
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Levy of quarterly charges of Rs 295 in my savings account

In my account no [protected] with Panvel, Navi Mumbai branch of HDC Bank, I have recently observed that every quarter charges of Rs 295 are being levied named as ISAQMC. My account is normal savings account and these charges are wrongfully being debited form my account for so long. These charges should be revered and all the amount so collected be deposited in my account. Savings account is not demat of trading account to be charged so...
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V
vspradeep
from Bengaluru, Karnataka
Oct 28, 2020
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HDFC Fastag account recharged through HDFC Netbanking - Balance not updated

Website: fastag.hdfcbank.com/RetailRoadUserLogin

I got Fastag from HDFC Bank where I have a Savings account. Today, I have a travel plan and hence, recharged my HDFC Fastag Account with Rs.1500/- using the HDFC authorised portal: https://fastag.hdfcbank.com/RetailRoadUserLogin
I have made the payment using HDFC Netbanking. I got a confirmation that it is successful and I received both an email and SMS conformation that the amount is debited. However, the fastag balance remained the...
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A
adv.Prashantavhad
Oct 26, 2020
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Low usage charges for swipe machine during lockdown

Low usage charges were deducted from account for swipe machine during lockdown period. As there was nation wide lockdown our hotel was closed as well and for the same reason there were no transaction during the period. Charges of around Rs.9345/- including swipe service charges has been deducted.
Account name- Vikram Avhad
A/c no-[protected]
contact no-[protected]
I request a refund of the charges applied as...
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J
Jauharudheen
Oct 23, 2020
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Unblock my UPI

Hai this is Jauharudheen, I had blocked debit card and net banking and UPI transactions due to misuse of my savings account, as the problem sorted out I raised a request at bank to unblock net banking and UPI and for a new debit card. I got a new debit card and it is working and net banking is unblocked and able to transact. But am not able to send money via UPI transaction such as phone pe, Paytm, google pay, etc. Since my UPI is not unblocked...
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S
SK Hussen
Oct 20, 2020
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Unauthorized Credit card Charges Levied as IGST OFFUS EMI, INT, PRIN in my credit card and not contacted through IVR for assistance

In my credit card statement always showing the following. I need to know what is that and request to reversal of the same to my card. The same is coming in all month. I tried to call customer care center to talke with the executive in toll fee no. [protected]/ [protected]/ [protected], but not getting any option to contact executive.

Request to please look into the matter resolved my issue.

SEPT Bill
br...
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A
art_03
Oct 20, 2020
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Smart Pay Problem

Hi Sir/Mam,

I had added my Electricity bill to Smart Pay service and it got deducted in first month as expected. But in second month the status is shown as active but I don't see the bill in either sechduled bills or Payment history and I got the physical bill for payment and same is reflecting in other apps like Paytm. Please solve this...
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Divya Yedugudi
Oct 18, 2020
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Unable to add beneficiary as it doesn't search for IFSC code

Hi,

I have been trying to add a Beneficiary account of type "Transfer to other bank / Credit Card Payment (using NEFT / IMPS / RTGS)" to my HDFC Account using netbanking login but in vain.

When I choose adding beneficiary, I am able to enter the account number of the beneficiary but unable to add the IFSC code. I tried searching with IFSC code alone, by adding bank name & branch code- It simply says "no records...
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R
Romita Chatterjee
Oct 15, 2020
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HDFC Life Constant calls from various numbers

Dear Sir,
I wish to complain about constant calls from various numbers ([protected], [protected] and more) saying they are calling from the Policy Termination department of HDFC Life Insurance. The person told me that I had taken a policy in the year 2012 and paid a premium of Rs.50000/- towards the same, I was also given the policy number and told that since the policy has a lock in period of 3 years and I have paid the premium for...
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S
saura64
from Hosur, Tamil Nadu
Oct 14, 2020
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Credit Card Outstanding not converted into EMI even after requesting for it

Address: Mumbai HDFC Head Office

The total outstanding on my HDFC CC card was Rs 209079 for Aug.

I would have paid this bill in full however, i received a message from HDFC that i have an option to convert my credit card outstanding into an EMI for 24 months, (Please see the screen shot of the message received)

HDFC Banking was not available because of Covid so i applied for this EMI conversion via message. (Please see the message sent from...
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M
ManishThakurr
from Powai, Maharashtra
Oct 14, 2020
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UPI Blocked

I Had blocked my card, net banking, upi id because of some suspicious activity. Then i got a instant card, activated my card and net banking. But still i am facing issues while doing upi payments. But i am not able to send money via upi. I went to the nearest branch but they told me to call customer care and still i am not getting any help from customer care.
I want you to unblock my upi id as soon as possible.

Error...
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P
Poornima96
Oct 11, 2020
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Netbanking Locked

I've called HDFC customer support in May regarding a fraud transaction. They then blocked my Netbanking/UPI/Debit Card.
Now when I called customer care again to unlock my Netbanking they asked me to go to the nearest bank which I did. They asked me to fill a form, I received a new debit card but still I am not able to access my Netbanking no matter how many times I reached out to Nearest bank and customer care.

I would...
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G
Goatee
Oct 11, 2020
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Personal Loan

Hi,

Personal Loan A/c no 62960920
Ref no. : LRN/25092020/22803
Letter dated 25/09/2020
Loan amount : 25, 23, 358.53/-

With reference to above, I've received a notice from Advocate Amit Kumar, saying my Personal Loan is being recalled and to pay the full amount of the loan.

I had applied for a moratorium on the loan from June to August 2020, which the bank is not responding...
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2
2017jay
from Delhi, Delhi
Oct 10, 2020
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Amount is Hold under credit card lien

I have credit card with the same bank im working.as i didnt pay last months min due due to personal reason my salary a/c (hdfc bank a/c )is marked lien by hdfc collection team without my knowledge . no communication they given before marking lien. since im not in a position right now to pay full but will pay every month due regularly. i escalated to nodal officer but still they didnt removed lien from my a/c . even i have personal loan emi...
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S
sundar rajan1
Oct 6, 2020
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brn cash txn and inter-brn cash chg incl gst

With in last two months from my account hdfc bank withdrwan 177 rs 5 times and 590 rs two times with out any notice what for the below charges.?
Brn cash txn chgs incl gst 280920-mir[protected]rs

Inter-brn cash chg incl gst 280920-mir[protected] rs...
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N
Nitin Mathew
from Thrissur, Kerala
Oct 3, 2020
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No Debit status on account

I am an account holder with HDFC [protected] and it is a salary account. My account was put on No debit status on 30th September as I did 3 4 transaction through my account via UPI app. Next day when I realised that my account is blocked I rushed to nearest branch and submitted an application to remove the No debit status but till now there is no action being taken.
I want to highlight here one major issue. Why the branch put my...
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Shreyash Devkar
from Ahmednagar, Maharashtra
Sep 30, 2020
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unauthorised charges nwd decchg - amount deducted

Amount 29.50 is getting deducted with the description nwd dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this....
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B
Basasist
from Delhi, Delhi
Sep 29, 2020
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harassment complaint against tushar nigam old airport road branch.

Dear management,

I would like to know the step that you will going to take against the so called hdfc bank mafia manager name tushar nigam, old airort road branch. Otherwise news will be circulate to the entire industry about his nonsense attitude against working staff and the manner he is still behaving.

I urge to take serious action against him without any doubt. Otherwise all information will be out in public...
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N
naveengupta83
Sep 23, 2020
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otp issue for nri mobile number

I am nri banking customer and have registered my canadian mobile number for receiving otp for any financial transactions. But since last month or so i am having hard time receiving otp to my canadian mobile number. This has happened time to time and its really inconvenient this time as i have to make some emergency trasactions....
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