HDFC Bank Complaints & Reviews

Why should I visit branch to provide my personal details. Your executive is asking me for transactions related to family transferring funds to my account. I need a justification as u have held my money in ur account unlawfully

I was called to the branch twice leaving my work aside. I still went co-operated by providing details of each transactions.
What other justifications are required?
I need an email to which RBI or law are we referring here that says family cannot transfer funds to family members. Even if in crisis a friend helped what stops whom from doing it and under what rules and regulations?
I was questioned for 2 hours! I still...

मैंने एचडीएफसी बैंक में 5 जून 2023 को करंट अकाउंट किया वो भी ऑनलाइन पर मुझे कहीं भी हाईलाइट ऑप्शन में ये नहीं दिखा कि डेबिट कार्ड सेलेक्ट करें, खैर ये अलग बात है मैंने सेलेक्ट नहीं किया लेकिन एचडीएफसी बैंक की ऑनलाइन सेवाएं दे रही हैं अकाउंट खोलने की डेबिट कार्ड को ऑनलाइन अप्लाई करने के लिए सुविधा क्यों नहीं, तो गलत है अगर आपके सारे काम ऑफलाइन ही होते हैं तो ऑफलाइन ही अकाउंट खोलने की सुविधा रखें फिर आपने ऑनलाइन आवेदन क्यों किया, अब मैं 2000 किलोमीटर दूर रहूंगा, मेरे लिए आना संभव है नहीं है कि अपना काम छोड़ कर जाउ या समझदार भी आप लोगो ने केवाईसी किया हाय, आधार कार्ड लिया हाय, पैन कार्ड लिया हाय, सिग्नेचर भी है, वीडियो फेस वेरिफिकेशन भी है तब एचडीएफसी बैंक को या बिना डेबिट कार्ड मेरे काम मैं निर्देश आ रही हूं कि आपसे विनती है कि मेरी आज्ञा को दूर करो। धन्यावद

Myself - Shidharth vijay
Customer ID[protected]
Branch - Rajendranagar, Patna

I had applied for a Diners Club Previlidge Credit card online as per the eligibility on their own site. I had submitted all the documents and verification was done via OTP. With two weeks of online communication with the customer care they said that documents had to be sent again / i was not eligible and God knows what all. There is no one to one communication where I can explain anything to them. I have resent the documents - salary slips and employment contract to Chennai but my application is still showing as declined
Application no 23F[protected]N1

I have been an NRE customer with this bank for over 10 years. I have FD's of over 30 lakhs with this bank and my salary account is here as well. I had applied for a Credit Card online as per my eligibility. I had submitted my salary slip and employment contract as well but my application was rejected.
That is not it. It took 2 weeks of communication for the customer care to figure out that I was not eligible. I do not know on what basis this criteria is made. If a person with a regular annual income of over 35 lakhs is not eligible for a Diner's Priv Credit card then who is. There is no ONE TO ONE communication or phone number where I can explain the issue. All I get is copy paste mails from the customer care. I have even sent the documents again to Chennai but can not track the status

There was a request by my wife, Winifred D'Souza as an account holder and myself in requesting her initial documents. An account holder has the right to view his/her documents. The bank refuses to her request of viewing her own documents citing "internal matter and confidentiality". This I believe is that the bank is afraid of their exposure of fraud. This is unacceptable and has to be addressed.

From: Trevor d'souza
To:...

I would like to bring to your attention that I have strong evidence of fraudulent and incomplete information of Form 60 and other initial documents of my wife's account with HDFC Life. Attached are the documents and email communication. The account was opened in 2016 when my wife was residing in Canada. She never visited India in 2016. She last visited India in 2007. Yet all information was as if her location of signing was in Mumbai. Plus...

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 354/- was deducted from my savings/salary account on 16th june 2023 under the name of depository charges may-2023

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 354.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

Sir, UPDATION OF KYC IN HDFC WALLET ID NO: [protected]
VEHICLE NO: MH13AZ8122, MOB NO: [protected]

HDFC has sent one SMS on 09.06.2023 for updation of my KYC before 30.06.2023. So I have sent one mail on 09.06.2023 by mail along with all my details., viz Aadhar, Pan, Vehicle Regn, RC. Upon on my continuous follow up, repeated mails, they have provided one Ticket No: 678170 and sent one mail on 12.06.2023 stating that my name has been updated in their system and attend for Video call. This 3rd Video call again failed due to non updation of KYC in my wallet. I have raised this issue with their escalation matrix to following adress;TISH.[protected]@hdfcbank.com, hdfcbank.[protected]@1pay.in, escalations.[protected]@1pay.in, shodhan.[protected]@1pay.in, fastag.[protected]@1pay.in, [protected]@hdfcbank.com, [protected]@hdfcbank.com, since 09.06.2023 issue was not resolved every time they sent one reply mail stating that "We have forwarded your details to the concerned team, we will update you on priority". I really fed up with their least concern towards customer and even requested them to delete my credential in their HDFC fastag. Called to their Toll free number [protected] atleast 10 -12 times and they too have little knowledge about their duties/work allotted.
I humbly request you to instruct HDFC to delete my credentials in their HDFC Fastag, so that I can register my Fastag with other service providers in the market for better service. I don, t bother for my balance lying in their wallet also.
Regards,
NETI SREE VARA PRASAD,
MOB: [protected]/[protected]

I opened a new salary account in HDFC Bank on 7th June but till date I didn't received the welcome kit. Your representative (Rakesh & Akhileshwar Pandey) called me in 15th June Regarding for my physical KYC after visiting I complete my KYC & fill form for new KYC after that your representative told me your kit is dispatched 4-5 days in your home address but still I didn't received any kit from your bank. Last 2 days I called in HDFC bank but many times he told we will check and transfer my call any other department but they didn't any response from your representative. As a requested to you please let me know when I received my welcome kit in my home address
Regards
Aman Rohilla

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 370/- was deducted from my savings/salary account on 20th june 2023 under the name of depository charges.

Please do the needful as earliest.

I joined a company which provided me a salary account of HDFC in Pune however I left the company 2 years ago . A 1000 rupees was deducted from my account a year ago for not maintaining minimum balance not only they deducted the amount when I visited the branch to ask about deduction and close the account they asked me to pay more as my balance is in negetive. Now that the account is not in use it has a negetive amount of around 3000. When I visited the branch they behaved rudely and said that you have pay the amount or else your account will get charged more for not maintaining minimum balance. Please help me with it, this is unnecessary charges and if any amount gets deposited in my account from somewhere they deduct it all. I believe that the issue will get resolved thus I am complaining about it. Please help!

Today I received my credit card statement and there are 2 extra charges which I don't know what are for as shown in attachment. There's EMI and also GST which should not be there. I want to get those charges removed because I don't know what they are for and not related to any of my purchases

I have changed my mobile number on my NRO accounts to Asutralian number, since then I havent recieved a single OTP from HDFC back.. No one provides any information. The online netbanking system for HDFC does not even allow to change email or phone number, this is creating lot of issues for me

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.
My customer id is[protected]
Ajay Kumar sah
Account number is [protected]

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 16th june 2023 under the name of depository charges may-2023

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

Please do the needful as earliest.

Regards,
Ajay Kumar sah

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 16th june 2023 under the name of depository charges may-2023

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

Please do the needful as earliest.

Regards,
Ajay Kumar sah

Hi Team,
Not able to add new HDFC Beneficiary in my account.
During IFSC Code Lookup No Records Found exception is coming.

Kindly look into then issue on urgent basis so i can use my account.

Thanks and Regards
Nakul Grover
+91-[protected]

Hello,

On 6th June 2023 i.e, today i found that Rs 288.43 has been deducted from my debit card.
After checking in the mini statement I could find that it was mentioned as DCD amount which got deducted . Which is nothing but a false transaction happened.
Kindly check this on priority and please get the amount credited back to my account.

Thanks,
Aparajita Pati.

Hi team,
Rupees 1770 debited from my bank account on 15 June 2023 with narration"INTER-BRN CASH CHG INCL GST 240423-MIR[protected]

Ref no:MIR[protected]
Acc no:[protected]
Mobile no:[protected]

Thanks
MAHABIR singh

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 16 June 2023 under the name of depository charges May-2023

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

Please do the needful as earliest.

Regards,
Vikram Sharma
Mob. No.: [protected]