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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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R
Rama Datta
from Delhi, Delhi
Jul 11, 2023
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Address: L-11, Parvana Vihar, Sector IX, Rohini

HDFC Bank Ltd. DDA Market, Sector 9, Rohini of Delhi has created nuisance by dumping its renovation garbage in public place in front of the branch since last six months. Why the Corporation is allowing it & not penalising them.
HDFC Bank customer support has been notified about the posted complaint.
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    C
    chiq303
    from Bhubaneswar, Odisha
    Jul 10, 2023
    Jul 26, 2023
    This thread was updated on Jul 26, 2023
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    I had paid fully my credit card bill on due date morning.
    I had also received a confirmation sms of due receipt from bank.
    But still the bank tried to do auto debit and failed, for which they had charged me Rs. 531 and this the second instance
    +2 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

    -Anay, Service Manager
    HDFC Bank Customer Assistance
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      L
      Lalit Mohan Singh Adhikari
      Jul 10, 2023
      Jul 26, 2023
      This thread was updated on Jul 26, 2023
      Resolved
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      Resolved

      Address: D 44, RDC, Raj Nagar, Uttar Pradesh 201001

      When I applied for my current account in the month of May, I had specifically asked Ms. Pooja Chaudhari (her number [protected]) for AD Code while we were sitting with Mr. Vijay (his number [protected]). At that point, she saiid that I'll receive my AD Code in 8-10 days but I haven't received it till now.

      Despite numerous verifications of my location and multiple called made to both Ms. Pooja and Mr. Vijay. Mr. Vijay told me that he is getting verifications for my AD Code even before he filled the form for AD Code. Then after numerous calls, he called me to his office and filled the AD Code form and till now, their response is that someone's approval is pending.

      It's amazing that even to fill the AD code form, HDFC require a approval from someone at top management. Great management HDFC! (Slow claps!!!)

      Mr. Vijay when he visited my business location for verification, had even once gone to length of telling me that the bank is only interested in serving big business customers. Even one video where your senior manager was abusing his juniors was so true because Mr. Vijay had said, "Sir, apka balance acha maintain nai hoga to ye toh pooja ki sar dardi hai...usko problem hogi isse, ye mera issue nahi hai.". If HDFC is not able to cater the needs of small businesses, please mention this on your website and I'll take this matter to social media too if this is not resolved.

      Since May, it's now July and when I called Mr. Vijay, he asked me to talk to Ms. Pooja and she is not picking my calls and neither replying to my messages.

      HDFC, your employees gave me wrong information in order to get my account open. Please resolve this issue. Just because your 2 employees had lied to me and gave me wrong information, I had already incurred a loss of more than 750 dollars. This could had been easily reverted if your employees would have given me true information.

      I tried to contact HDFC bank through their website form and guess what, it's not working.

      Such a great service provided by the biggest private bank in our country.
      Aug 27, 2023
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 26, 2023
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        C
        Jul 10, 2023
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        Address: Innofin solutions pvt ltd

        Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to INNOFIN SOLUTIONS PVT LTD with value Rs. 25000.00 and frequency ADHO is received today for processing.

        What does this mean and please provide the solution, I have applied for loan, and I don't anything about it. Kindly advise me.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Shamala G
          Jul 8, 2023
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          Address: Gowribidanur ( Taluk ) Chikkaballapur ( Dis )

          Hi Team,

          Rupees 442.50 debited from my account on 06 JUL 2023 with narration INTER-BRN CASH CHG INCL GST 160523-MIR[protected]

          Can you please check and update the reason for debiting the amount from my account.

          thanking you
          SHAMALA G
          HDFC Bank customer support has been notified about the posted complaint.
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            J
            JATINDER KHATTRA
            Jul 8, 2023
            Jul 26, 2023
            This thread was updated on Jul 26, 2023
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            Address: 72 saddle tree close ne

            I am Jatinder Khattra living in Alberta Canada I sent money through Remitly app
            But wrong person taken money account no[protected]
            So I need money back into my account
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected]
            along with the requested details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              T
              thslkhfh
              from Chennai, Tamil Nadu
              Jul 7, 2023
              Jul 26, 2023
              This thread was updated on Jul 26, 2023
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              Address: chennai t nagar

              I have got a personal loan from hdfc bank last month. I have paid my emi through link for this month as my ach mandate form was rejected due to signature mismatch. I got a letter from your side last month, stating that ach mandate rejected. Then i dropped a mail to [protected]@hdfcbank.com. But no one responded.
              I unable to go to the bank due to personal problem. I need online support to resolve the problem. Please do needful to resolve the problem through online.

              Client : pavani
              loan number :[protected]
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                P
                Paresh Raghwani
                Jul 7, 2023
                Jul 26, 2023
                This thread was updated on Jul 26, 2023
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                I had sent my representative to deposit cash at my home branch (SS Road, Pune). They didnt accept the cash stating that I should be personally present to deposit the cash in my acount. They also suggested my representative to deposit cash in cash deposit machine, even the machine didnt accept the cash. Now, when I am checking my statement, I am seeing that I have been charged Rs. 1180 + GST for depositing cash, "INTER-BRN CASH CHG INCL GST 090523-MIR[protected]".

                I just want to know why I have been charges even after they didnt accept the cash?

                I want the refund of whole deducted amount including GST.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  S
                  Semiltha KS
                  Jul 7, 2023
                  Jul 26, 2023
                  This thread was updated on Jul 26, 2023
                  Resolved
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                  Resolved

                  Hi HDFC Support team,

                  This is in regard to my account no [protected] which is with HDFC at Aluva branch kerala state. I’m unable to do any kind of debit transactions on my mentioned account, I have notced on June 22 that my account withdrawal is not working, still credit works good. I have contacted bank and they have updated that the account has gone to nodebit status on June 12 2023. But this was never informed from back side via any of communication medium. On requesting the associate she has taken a request and account profile was updated (account was old one which was opened in 2014) and a pysical verification was also done. It is already 10 days after fniishing this procedure. Account is still in the same status and I am not getting a valid update from Bank side. It is really strange that credit to this account works and I am unable to do any debit. The assosiate on bank side is simply telling that they have done very thing from their side.

                  1. Whom should i contact for resolving the case completely.
                  2. What was the root cause of the problem that has lead this account to nodebit status
                  3. Why this status change was not infomed as it is a critical issue.
                  Aug 27, 2023
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 26, 2023
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. We request you to write to us on the below link with your registered mobile number and email id updated in bank records so that we can check and can assist you further. https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Complaint/Index.aspx?AspxAutoDetectCookieSupport=1 -Ajay, Service Manager
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                    S
                    ShaliqS
                    Jul 7, 2023
                    Jul 26, 2023
                    This thread was updated on Jul 26, 2023
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                    HDFC Bank — Getting YC error while doing UPI payment. Can't make any payments for the past 6 months even for emergencies.
                    I contacted the bank regularly and raising this issue. They are saying my UPI is unblocked but when making transactions it is showing my UPI is blocked. Even they are struggling to solve this issue. Totally unsatisfied with HDFC bank
                    HDFC Bank customer support has been notified about the posted complaint.
                    Still this is issue isn't resolved but I recieved a mail that complaint is resolved
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
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                    1 found this helpful
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                      S
                      Shashank123@
                      from Jaunpur, Uttar Pradesh
                      Jul 7, 2023
                      Jul 26, 2023
                      This thread was updated on Jul 26, 2023
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                      Kindly released my fund as soon as possible today and need fund
                      help me today ITS URGENT

                      My account number- [protected] Shashank Singh
                      My DOB-02/01/1998
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        S
                        seetharam04
                        Jul 7, 2023
                        Jul 26, 2023
                        This thread was updated on Jul 26, 2023
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                        Hi,
                        There is a No debit status placed on my hdfc account and was not at all informed about that..
                        There is no proper answer from the phone banking officer.

                        What should I do ?
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          B
                          bhavnabartwal
                          Jul 6, 2023
                          Jul 6, 2023
                          This thread was updated on Jul 6, 2023
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                          I just found out that an amount of ₹ 5, 171.47 was deducted from my account as of today. I haven't done any foreign or international transactions whatsoever from this account card.

                          Ref. No. Mir[protected]. Dc intl pos txn markup+st[[protected]]

                          I have not done any transactions from my debit card and have not used my debit card at all.

                          Please reply fast.

                          Thanks
                          Bhavna
                          6th July 2023
                          HDFC Bank customer support has been notified about the posted complaint.
                          -mir[protected]
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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                            D
                            Debyenduuuu
                            Jul 6, 2023
                            Jul 26, 2023
                            This thread was updated on Jul 26, 2023
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                            Please Unhold the amount from my account as I am unable to repay my credit card bill

                            Ac No. - [protected]
                            Customer ID[protected]

                            Please do the needful on urgent basis as I have pay the interest on the credit card due amount

                            Either un-hold the amount and transfer it to my savings account so that I can pay the due amount.

                            OR

                            Please transfer the hold amount towards the credit card payment.

                            Whatever needs to be done do it in urgent basis
                            Because I am paying the interest for each late days
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              D
                              Debyenduuuu
                              Jul 6, 2023
                              Jul 26, 2023
                              This thread was updated on Jul 26, 2023
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                              Please Unhold the amount from my account as I am unable to repay my credit card bill

                              Ac No. - [protected]
                              Customer ID[protected]

                              Please do the needful on urgent basis as I have pay the interest on the credit card due amount
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                A
                                Akash2706
                                Jul 6, 2023
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                                Dear HDFC Bank,

                                Without any information bank has deducted Rs 1770 from my account without any reason, also I have enquired in branch, but no reply from them. I want my money back and the reason also why it is deducted.

                                Kindly reply as soon as possible

                                Name - Akash Ekbote
                                Hdfc account details :
                                Account number :[protected]
                                Customer id :[protected]

                                Transaction details :
                                Reference number : MIR[protected]
                                Deducted date : 29 june and 6 july 2023
                                Total Amount Deducted : 1770

                                I am waiting for reply.
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Akash2706
                                  Jul 6, 2023
                                  Jul 26, 2023
                                  This thread was updated on Jul 26, 2023
                                  Resolved
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                                  Resolved

                                  Dear HDFC Bank,

                                  Without any information bank has deducted Rs.1770 from my account without any reason, also I have enquired in branch, but no reply from them. I want my money back and the reason also why it is deducted.

                                  Kindly reply as soon as possible

                                  Name - Akash Ekbote
                                  Hdfc account details :
                                  Account number :[protected]
                                  Customer id :[protected]

                                  Transaction details :
                                  Reference number : MIR[protected]
                                  Deducted date : 29 june and 06 july 2023
                                  Total Amount Deducted : 1770

                                  I am waiting for reply.
                                  +1 photos
                                  Jul 6, 2023
                                  Complaint marked as Resolved 
                                  Bank doesn't contacted me. My money also deducted without any reason
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected]
                                  along with the requested details for us to help you with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
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                                    S
                                    Sreekanthjahnavi
                                    Jul 6, 2023
                                    Jul 26, 2023
                                    This thread was updated on Jul 26, 2023
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                                    Hello Team,

                                    My HDFC Account ([protected]) has been blocked from past 10 days, when i tried to know the reason for this, they mentioned high amount of transaction has been done from my account and so they have blocked. I have given them explanation stating that my salary has increased more than 100 percent and i took loans and even i am using the same account for fanatsy game apps so transactions has been more, but still now they have not resolved my issue. Can you please help on this
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay, Service Manager
                                    HDFC Bank Customer Assistance
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                                      Parth Udwani
                                      Jul 5, 2023
                                      Jul 26, 2023
                                      This thread was updated on Jul 26, 2023
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                                      Address: 14 Vrindavan society chhota udepur

                                      I have closed my bank account 6 months ago.
                                      Then also I was getting mails of HDFC about low balance alert, so I visited the branch personally but clerk told me that my account has been closed.
                                      Yesterday when someone transferred me funds through upi then also it credited in HDFC account and it has now went on hold.
                                      Do the needful. This is unprofessional deed by such a reputable bank.
                                      +1 photos
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay, Service Manager
                                      HDFC Bank Customer Assistance
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                                        Adeshbir Sra
                                        Jul 4, 2023
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                                        I recently made a transaction on Adidas which was not done and immediately got message that transaction reversed but I check my balance is same
                                        +2 photos
                                        HDFC Bank customer support has been notified about the posted complaint.
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