HDFC Bank Complaints & Reviews

Madhuri latkar, login file as on 23 Nov 2020, file no.[protected], 14.50k loan required,
Purchasing resale property, which shall be 17lac above, I'm eligible for loan as per all norms

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Hi,

I am Nikhil Kumar Singh; this is to inform you that my HDFC bank account # [protected] is debited with Rs 3, 491.80 on 21st Dec 2020.

I have never made this transaction. I request you to please refund the amount to my amount as soon as possible.

Transaction details: Net PI to HSL Sec A-c 1933207-[protected]

Cheque/Ref. No.:[protected]

Kindly revert the money at earliest.

Thank you,

Nikhil Kumar Singh

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I made a reacharge through payzapp at a jio number of amount 599. it is shown successful in the app while the recharge is not completed! amount is deducted from payzapp and the customer care number is not supporting! they hav shown the recharge is done on a bsnl number same number was earlier in bsnl but now it is ported in jio! they hav xompleted the recharge for bsnl!

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Address: Bangalore

Hi,

The HDFC FasTag team is not able to update my KYC immediately OR they are not able to deactivate that FasTag.

Now I am in such a situation where I am not able to buy the new one NOR recharge to this FasTag and use it.

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I received my car with an HDFC FASTag sticker. However, I did not receive a welcome mailer and have no way of recharging the account. Wallet ID / Customer ID are both missing.

HDFC Helpline has been unreachable for this issue.

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Hi,
I have done transaction of rupees 6109.30 on 20 December for school fees of Muktangan through payu. Amount got debited from my payzap card but not on payu it shows fail transaction.
So i request you to pls credit my debited amount.

Please find the attachment.

Registered mobile number. [protected]
Pay zap card last 4 digit 5109

Thanks,
Chetan Jadhav

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I have mailed HDFC for my fastag issue on their email, they are so irresponsible that they do not reply to my any mail, It has been happening from 16th October 2020 to till date 21st December 2020 and no response from their side. The fastag is not available to us and the amount is deducted from my fastag without going anywhere. I have my car without fastag, I submitted the complaint on the day this happen, I want to know why this happens, apart from that I want my fastag for myself. Through that I tried regularly email that they will see but they are no replying at all. You cas see at my snapshots. So if you're going to buy fastag from this I'll suggest you that don't go with them they are very irresponsible to their customers.

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Address: B. S. A Road, Mathura (U. P)

Why withdrawing money from my account
i have an a/c in hdfc bank mathura main branch in the name my a/c no. Is [protected]. When i have not signed ur auto debit & don't giving u any authority for debit money from my a/c then how dare u withdraw money from my a/c. On 10th dec 2020 u are withdraw rs.1200/- from my a/c. Now i say to u very clearly refund my money or i will fire case against u .Reply me within 48 hours. If not replying me iwill take strict actions against u . Reply me on my email id it's [protected]@gmail.Com or my mob. No.[protected]

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Address: A-44,Vikas Nagar , Dharuhera, Rewari

I have purchased HDFC fastag 1 year ago but my vehicle no. not updated in my fastag. Now I am not able to recharge my fastag also No records found showing on website. I have called customer care so many times but no solution given till now by their side....

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Address: Rajampet,kadapa

I am a hdfc bank credit card user, they have activated one assist m fee of Rs. 1899/- with out any information to me, how they do this without my concern. So I am requesting to cancel this service as soon as possible.
Ph.[protected]

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There was a transaction in my bank account. I get a call from customer care about that transaction. But customer care considered it as a fraud and blocked my account. but i requested him don't block my account but he did. i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my net-banking credentials in next 1 days. Its almost 3 days and i have not received any message/mail from bank end.

Due to this my salary wont be deposited, loan emi will trigger to the account and bank will not allow to do the transaction. So will pay the penalty for that emi as well.

Now who is responsible? Is it the customer care representative / bank/ myself who had called them for a query

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Two refunds of RS 359.15 not yet credited from Myntra after several reminders and follow up with hdfc team, snapshots attached as ready refn

Dec 25, 2020

Complaint marked as Resolved

It's not yet resolved still pending

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Address: 3/70,Kudi Theru, Therkku Arangoor, Arangoor, Trichirappalli

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1879/- from my credit card number ending with 3918 without my concern on date:18/12/2020. I am not interested about this service and don't want this membership any more. So cancel the One assist membership and refund this debited amount of Rs.1879 /- .

This amount was debited from my de-registered credit card ending with 3918.

Name :- Srinath R
Credit Card Number Ending :- 3918

Jan 21, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 20, 2020

Updated by Srinath Ramadurai Please Deactivate the one asset membership account also.

Relationship No :5883782

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dec 21, 2020

Dear Srinath, We sincerely regret the inconvenience caused. Please be assured that our team will process a full refund to you. Kindly share your Membership id and other details on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process the refund on a priority and make sure this never repeats - Swarali, Team OneAssist

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dec 21, 2020

Dear Srinath, We sincerely regret the inconvenience caused. Please be assured that our team will process a full refund to you. Kindly share your Membership id and other details on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process the refund on a priority and make sure this never repeats - Swarali, Team OneAssist

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S

Suresh Krishnamoorthi

Apr 24, 2021

Cancellation of One Assist Membership

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number without my concern on date:21/08/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

Please deactivate and refund my money ASAP

Name: Suresh Krishnamoorthi
date of incident : 08/04/2021
hdfc Credit Card No. XX0988
mobile no: [protected]
email : suresh.dce.[protected]@gmail.com

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Address: Itanagar

When I initially opened my account the person in charge told me that I have to deposit 15 thousand by cash at first and when I was depositing the money, he told me that I have to deposit 14000 now and keep 1000 in his hand and ext day he will deposit it for me so that my account can officially open, I thought how thoughtful of this bank to decrease my hassle and I, with my blind thrust gave him the money and next day I went to generate my atm pin and there I saw the amount and it was Rs14115 and then I took out a mini statement and it showed that my Rs 885 was deducted for DCD which I never applied for ...please look into this matter, don't deduct people's money without their consent

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I had applied online for account opening at MALUR Branch(Karnataka), and even visted my branch for KYC verification. It's been more than 3 months I haven't received any welcome kit

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I was employed in a co. back in 2018 and left it in early 2019 after few months I received a msg that my money was deducted due to non maintenance and it became nill .
I talked to support team they said I have to visit branch and branch employee told me to go to the branch which is 22 km far from my place.
I thought it would stop at 0 but after few month I got msg hat it keeps on deducting and my balance got in negative.
I dropped numerous mails and consumer forums but they dont close it and saying I have to Pay first all the money i.e 6503.
I dont have that much of salary. Please help me out here Its been more than a year fighting over this.

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On 17 of December 2020 I've payed rs 10000 cash for the credit card. On the same day at around 6 pm, 9200 rs was deducted when i had not done any transaction. I want to know the details as to why those money were deducted. If this query is not solved within 24 hrs I'll be complaining to the RBI.

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Hi,
my name is srinivas
I haven't any credit card or bank account with HDFC bank. But in my cibil report a credit card is showing and it has some due amount. Due to this, My CiBIL score is very low. kindly take this is an complaint and take immediate action on this.

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srinivassonepelly

from Powai, Maharashtra

Dec 24, 2020

Six days completed...still i didn't get any response... My car loan also rejected due to this...
I want quick action...

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Address: Bangalore

I have applied for fastag via hdfc online with refernce number HR[protected]. After applying, i got message stating that filled form pdf will send to your registered email, which i didn't receive yet.
After few days i got a message with my wallet id and customer id[protected]. So now i am able to login to site, but so far i didn't receive fastag sticker. I tried to call customer support - [protected] multiple times but nobody is picking the call. Then i tried to call pos number of bangalore [protected], but again the same, nobody picks the call. Even i didn't receive any call from any of the courier services.
I have 8 years of relationship with hdfc and never face such scenario. But for specific to fastag service this is happening. With this i am bit scared, how can i get help if i stuck in some toll plaza, as nobody is receiving the call.

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I had submitted for re-issue of fast tag by paying sum of Rs. 100 to the specified account "SMPLIFED FINE PVT LTD. on 21st January 2020.

the Reference No. is BM[protected].

In spite of repeated calls to TOLL free no. i had not received the FAST TAG as of today.

As A last resort i am complaining to consumer complaints against the HDFC bank before approaching the BANKING OMBUDSMAN.

MY Phone number: )[protected]

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 300

Login file as on 23nov eligible for any aspects still not give any sanction letter

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Unwanted debit

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Mobile recharge

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HDFC FasTag KYC Update/Deletion of Fastag

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FASTag

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Amount debited but payment shows fail

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Fastag issue

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Debit money

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Fastag dispute

Oneassist mfee without my concern

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Unblock of account debit card and netbanking

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Two refunds of RS 359.15 not yet credited

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Cancellation of One Assist Membership

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DCD deduction and not a proper passbook

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Welcome Kit not received

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Negative Balance

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9200 rs missing from the account

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My cibil score showing HDFC credit card, Which is not belong to me.

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I didn't get my fastag sticker even after a month

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Payment done for HDFC Fast tag but not received the fast tag

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