HDFC Bank Complaints & Reviews

Complaint reference NUmber :[protected]
Card no: [protected]

I have been using a Regalia credit card for more than a year. I had a relationship with HDFC for more than 8years.. As per the November month 23rd statement 28825 reward points . i have not given any redemption request in my netbanking.where as all my reward points are converted to cash including running month reward points 10000.My current reward points become 0.

As per HDFC bank policy, reward points can be redeemed till last month statement only . Not possible to redeem current month reward earnings. then how it is redeemed . who did it .didn't get msg from HDFC regarding this.

There is no response from customer care . One of the executives is informed that it is done by the back end team .Another one is informing that it is done by myself. There is no knowledge about HDFC products in customer care services. Please refund my credit reward points at the earliest. I have all audio conversations with customer care . i[censored] want i will share the same . Please give me some advice .

REGARDS,
RAJKUMAR.E
[protected]

I tried booking irctc ticket on dec 19 2020. Amount got debited but I got error message as "late response from bank" and amount got refunded since ticket is not booked. But still 23 dec 2020 it's not credited into my account.

I have settled my all pending dues long back in december 2019, even the credit card that was issued to me have expired, now out of nowhere i have received a bill of 1700 after 1 year, i never confirmed for any new credit card, this is plain and simple harassment, how can i be force to use hdfc credit card against my wish, and worst part is if i don't pay bill they will make penalty charges and amount will keep increasing.

It’s been 3 months of relentless effort by me and the recipient to whom I gifted the egift card from my HDFC NRO account however HDFC’s customer representative folks and the branch manager at Kalyani Nagar Pune branch, have been nothing short of zero help with no clue about their own products! Highly surprised at the inefficiency of such an organization. The egift card was purchased on Sept 27th, 2020. The recipient received a PDF form of gift card but no IPIN to open the PDF! HDFC stands clueless when it comes to generating a simple IPIN and sending it on a customer’s phone number. Slow clap at the digitization effort of HDFC. Wow! HDFC expects customer to follow up like a maniac for 3 months and the only answer they have the audacity to come up with is that they will follow up with concerned party. Who the heck is the concerned party since the last 3 months?! Slow clap HDFC! Slow clap!

I went to hdfc bank requesting to close my credit card. The bank employee had asked me to login netbanking on their system. Then he said dues are cleared and requested to close credit cqrd. But after 2months i started to receive balance dues. I inquired about the same on the bank and the response was very bad. They said they Won't deal with credit card. And asked the security not to allow me to enter inside bank. I cannot clear dues via netbanking because the card option is blocked. But iam receiving monthly penality for not clearing duees. Bank employees are very ride and they are asking me to call helpline number. When i call helpline number, which is out of coverage and not reachable. Where can i complain?

Refund Flipcart On Hdfc Crdit card Complain - Refund ID - CR20112916021720751158607 - 999
Refund ID - CR2011272120328722190707 - 399

Refund ID -[protected] - 749

Refund ID - CR20122120473512604400403 - 312

Hi I am HDFC credit card holder. Kindly cancel my One Assist Mfee service and refund amount 1886 which is deducted without my approval.

Card No: ending with 5624

Madhuri latkar, login file as on 23 Nov 2020, file no.[protected], 14.50k loan required,
Purchasing resale property, which shall be 17lac above, I'm eligible for loan as per all norms

Hi,

I am Nikhil Kumar Singh; this is to inform you that my HDFC bank account # [protected] is debited with Rs 3, 491.80 on 21st Dec 2020.

I have never made this transaction. I request you to please refund the amount to my amount as soon as possible.

Transaction details: Net PI to HSL Sec A-c 1933207-[protected]

Cheque/Ref. No.:[protected]

Kindly revert the money at earliest.

Thank you,

Nikhil Kumar Singh

I made a reacharge through payzapp at a jio number of amount 599. it is shown successful in the app while the recharge is not completed! amount is deducted from payzapp and the customer care number is not supporting! they hav shown the recharge is done on a bsnl number same number was earlier in bsnl but now it is ported in jio! they hav xompleted the recharge for bsnl!

Hi,

The HDFC FasTag team is not able to update my KYC immediately OR they are not able to deactivate that FasTag.

Now I am in such a situation where I am not able to buy the new one NOR recharge to this FasTag and use it.

I received my car with an HDFC FASTag sticker. However, I did not receive a welcome mailer and have no way of recharging the account. Wallet ID / Customer ID are both missing.

HDFC Helpline has been unreachable for this issue.

Hi,
I have done transaction of rupees 6109.30 on 20 December for school fees of Muktangan through payu. Amount got debited from my payzap card but not on payu it shows fail transaction.
So i request you to pls credit my debited amount.

Please find the attachment.

Registered mobile number. [protected]
Pay zap card last 4 digit 5109

Thanks,
Chetan Jadhav

I have mailed HDFC for my fastag issue on their email, they are so irresponsible that they do not reply to my any mail, It has been happening from 16th October 2020 to till date 21st December 2020 and no response from their side. The fastag is not available to us and the amount is deducted from my fastag without going anywhere. I have my car without fastag, I submitted the complaint on the day this happen, I want to know why this happens, apart from that I want my fastag for myself. Through that I tried regularly email that they will see but they are no replying at all. You cas see at my snapshots. So if you're going to buy fastag from this I'll suggest you that don't go with them they are very irresponsible to their customers.

Why withdrawing money from my account
i have an a/c in hdfc bank mathura main branch in the name my a/c no. Is [protected]. When i have not signed ur auto debit & don't giving u any authority for debit money from my a/c then how dare u withdraw money from my a/c. On 10th dec 2020 u are withdraw rs.1200/- from my a/c. Now i say to u very clearly refund my money or i will fire case against u .Reply me within 48 hours. If not replying me iwill take strict actions against u . Reply me on my email id it's [protected]@gmail.Com or my mob. No.[protected]

I have purchased HDFC fastag 1 year ago but my vehicle no. not updated in my fastag. Now I am not able to recharge my fastag also No records found showing on website. I have called customer care so many times but no solution given till now by their side....

I am a hdfc bank credit card user, they have activated one assist m fee of Rs. 1899/- with out any information to me, how they do this without my concern. So I am requesting to cancel this service as soon as possible.
Ph.[protected]

There was a transaction in my bank account. I get a call from customer care about that transaction. But customer care considered it as a fraud and blocked my account. but i requested him don't block my account but he did. i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my net-banking credentials in next 1 days. Its almost 3 days and i have not received any message/mail from bank end.

Due to this my salary wont be deposited, loan emi will trigger to the account and bank will not allow to do the transaction. So will pay the penalty for that emi as well.

Now who is responsible? Is it the customer care representative / bank/ myself who had called them for a query

Two refunds of RS 359.15 not yet credited from Myntra after several reminders and follow up with hdfc team, snapshots attached as ready refn

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1879/- from my credit card number ending with 3918 without my concern on date:18/12/2020. I am not interested about this service and don't want this membership any more. So cancel the One assist membership and refund this debited amount of Rs.1879 /- .

This amount was debited from my de-registered credit card ending with 3918.

Name :- Srinath R
Credit Card Number Ending :- 3918