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2.9
Updated: Aug 21, 2026
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K
Karan Jauhari
Apr 2, 2021
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Got message this morning that my IMPS transaction timed out.

UPDATE: Your money transfer of INR XXXX.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

HDFC team please assist.

Contact me @ [protected]
HDFC Bank customer support has been notified about the posted complaint.
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    A
    Abhishek Trayambak
    from Thane, Maharashtra
    Apr 2, 2021
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    Due to some financial emergency I have surrendered my policy on 18th March 21 and as per HDFC life data the surrender date is 19th March, anyway HDFC life representative assured me that surrender you will get you money within 10days from surrender date . I have forwarded all the documents as per the requirement on 18th itself. In service request tracker it is showing pay-out is in processes. But after 13 days when I contacted customer care, they told that it will take another 15days to revert back.
    I do not know with this type service how it can support their customer in emergency.
    HDFC Bank customer support has been notified about the posted complaint.
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    Hi, we wish to inform you that refund has been processed via NEFT and same will be credited shortly.
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      P
      Prabhu3105
      Apr 2, 2021
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      I have done an IMPS transaction of 15000 . The money was debited from my account . but not credited into beneficiary account . I have received message like,

      UPDATE: Your money transfer of INR 15000 on[protected] timed out due to technical reason.

      IMPS REF NO :[protected]

      Kindly reverse the transaction and send my money
      HDFC Bank customer support has been notified about the posted complaint.
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        J
        Jayakrishna99
        Apr 2, 2021
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        Dear HDFC,

        I have made IMPS transaction of 50, 000/- on[protected] at 6:21 AM it was showed successful at HDFC end but beneficiary bank not received the money when see history it was showing under process what do you mean by under process it is not a NEFT transaction to show under process right?

        After 4 hours the transaction is showing as timeout due to technical reason how to process further i am trying to connect customer care from past 2 hours it telling like executives are busy... and busy... from 2 hours with what they are busy

        Since i have some auto debits from that beneficiary account How will i get my money back please Look into this issue and resolve it as soon as possible

        Regards
        Jayakrishna P
        Account Number : [protected]
        IFSC Code : HDFC0003689
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          sbalasundaram
          Apr 2, 2021
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          Address: Chennai

          I initiated a transfer of 82, 190 on today (2nd of April 2021). The amount was debited from my account and the beneficiary bank still does not recognize the transaction.
          Tomorrow is EMI date, Kindly Credit the amount to beneficiary account or revert back to my account ASAP to avoid unnecessary NACH Debit return charges.

          Below is the message received to my registered mobile number

          Update: your money transfer of INR 82, 190.00 on 02-04-21 timed out due to technical reason. (Imps ref no. Xxxxxxxxxxxx).
          If this transaction is not done by you, call xxxxxxxxxxxx.
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            Rajan123456
            Apr 2, 2021
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            Hello, I did an imps transfer today morning. The amount got debited. But, after an hour I receive a message that the imps transaction is timed out due to technical reasons. The debuted amount is still not credited back to my account .

            Imps ref number[protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              B
              balaji2312
              Apr 2, 2021
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              I have an hdfc account [protected] and made a transfer of Rs. 5000 from this account to another account of Yes bank on 1st April, 2021.

              Now I got the sms that the IMPS transaction no.[protected] is timed out. I could not understand the reason for delay.

              Need to know the status of my transfer. my email id: [protected]@rediffmail.com
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                RAfikhan4u
                Apr 2, 2021
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                UPDATE: Your money transfer of INR 5, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                HDFC Bank customer support has been notified about the posted complaint.
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                  G
                  Gatti Jagga Rao
                  Apr 2, 2021
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                  I performed the imps transaction of amount 30000, from my hdfc savings account to other bank account via netbanking.

                  I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                  Message is as below :

                  UPDATE: Your money transfer of INR 30, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No. Protected). If this transaction is not done by you, call [protected].

                  Account no : [protected]
                  Transaction reff :[protected]

                  Please check and refund the amount.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Ajju187
                    Apr 2, 2021
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                    Dear Sir,
                    My customer ID is[protected]. I transacted money to an SBI account yesterday. Money has been debited but was not credited into benificiary account
                    HDFC Bank customer support has been notified about the posted complaint.
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                      V
                      Viswanadha Sandeep
                      Apr 2, 2021
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                      I initiated a transaction of 15000 on Apr1st 2021. Amount got deducted from my account. However, Recipient account didn't received the amount. Also, amount was not credited back into my hdfc account.

                      IMPS Transaction number:[protected]
                      Account name: Viswanadha Sandeep
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sinthai TV Chinthamani
                        Apr 2, 2021
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                        I initiated a payment of Rs30000 by yesterday and the amount was debited from my account however the same has been not credited into beneficiary account and received the below message. Kindly check and reverse back the amount as soon as possible.

                        UPDATE: Your money transfer of INR 30, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No. *********). If this transaction is not done by you, call [protected].
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          mks.mrityunjay
                          from Chennai, Tamil Nadu
                          Apr 2, 2021
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                          Resolved

                          I have done transaction of amount 150000 but transaction has been timed out but it has not reversed.

                          Details:
                          UPDATE: Your money transfer of INR 1, 50, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                          Apr 3, 2021
                          Complaint marked as Resolved 
                          Money transferred to respective account.
                          HDFC Bank customer support has been notified about the posted complaint.
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                          initiated a payment of Rs 34, 338 on 01 April 2021 through the HDFC net banking, I then received this message, (Your money transfer of INR 34, 338 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]. )

                          Bank IFSC - HDFC0001996
                          Request Refund
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                            A
                            AdityaRaj30
                            Apr 2, 2021
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                            I have made a transaction of 15000 rs to other bank account. Money got deducted from my account immediately I got message after few hours "UPDATE: Your money transfer of INR 15, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]."
                            I have checked with beneficiary bank. They haven't received any amount.
                            Please resolve this asap. Its urgent.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              D
                              dega devendra
                              Apr 2, 2021
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                              Address: 9840014207

                              From HDFC net banking IMPS done for 4800 not credited still now sir. RRN Reference[protected] and user reference number[protected]. its been 6 hours please help
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                Mohd_smr
                                Apr 2, 2021
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                                I have done the imps transaction of amount RS.1600 from my hdfc savings account to other bank account via netbanking.

                                I received transaction timed-out, however the amount was deducted from my account and was not delivered to other end.

                                This is worst issue from HDFC. Why dont you credit it back when Transaction timed out and money debited from account??? What if its very urgent like to pay bills in Somewhere and dont have any extra money.???
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  L
                                  lisee
                                  Apr 2, 2021
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                                  Address: HDFC bank mount road sadar Ground Floor, Fidvi Tower Sadar Nagpur-440001 Opposite Saraf Chambers Mount Road
                                  Website: HDFC NET BANKING

                                  I initiated a payment of Rs 20000 on 01 April 2021 through the HDFC net banking, I then received this message, (Your money transfer of INR 20, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]. )

                                  Bank IFSC - HDFC0001248
                                  Request Refund
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    P
                                    Prasanna Ranganathan
                                    Apr 2, 2021
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                                    Hi, I've transfered 50K and 7K to Maharastra Bank. Money got detected from my account, but Recived a message - "your fund transfer has got timed out at beneficianry bank end.

                                    RRR number:[protected]K)
                                    RRN Number:[protected]K)

                                    Both to Maharatra Bank

                                    IMPS-P2A
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      N
                                      nileshpatil1431
                                      Apr 2, 2021
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                                      Resolved

                                      I received an email HDFC Fast-Tag Auto debit alert Rs 1173 on 9th March 2021 and also raised complaint at customer care but no action taken till date. i have not cross any toll after 7th march 2021 still auto debit alert received and no payment reverted by bank

                                      Ticket id is : I75436526
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 05, 2021
                                      HDFC Bank Customer Care's response                                       Dear Customer,

                                      We are working on your concern vide Ref ID:[protected] and will revert to you by 08/04/2021.

                                      -Nadia
                                      HDFC Bank Customer Assistance
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                                        S
                                        Sudhakar9703
                                        Apr 2, 2021
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                                        Hi I tried to do transfer the 9600 through IMPS from HDFC net banking but i got a message stating that

                                        9600.00 on[protected] timed out due to technical reason. (IMPS Ref No.[protected]
                                        HDFC Bank customer support has been notified about the posted complaint.
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