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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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V
Vignesh BS
Jan 1, 2021
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HDFC Fastag registered against wrong phone and customer care not responding to calls.

For below fasttag application, hdfc taken wrong vehicle registration numbers .

Also it's been one month, still fastag is not delivered

Application number
HFR01717473
HDFC Bank customer support has been notified about the posted complaint.
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    Mirnadeem1
    Dec 31, 2020
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    Hi there,

    I am using the credit of Hdfc bank and got a credit card on 2017, now the credit card has been expired. Bank sent me the new credit card on my office address. However, as we all know that office are closed due to COVID-19 and most of the employees are working from home and I am from one of them. Due to this I was not able to receive the card. Now, I requested to bank for change of address and sent the card on my home address on 5th December 2020 and today, I got the response after 26days that my signature is mismatch and I really don’t remember the signature. Also, I tried to update it online that also rejected. Now, I am really upset by the bank. I am living in the rural area now.

    Kindly help me to get my issue sorted out.

    Thanks
    HDFC Bank customer support has been notified about the posted complaint.
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      bhanuchander arpula
      Dec 31, 2020
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      I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 7200 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
      HDFC Bank customer support has been notified about the posted complaint.
      Dec 31, 2020
      Updated by bhanuchander arpula
      I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 13432 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
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        S
        SUPRIYApom
        from Delhi, Delhi
        Dec 31, 2020
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        Address: HDFC BANK
        Website: hdfcbank,com

        I'm trying to reach customer support person whom i can share my queries but the toll free number or any other number that is provided in the website is not giving any options to do so.
        What is the use of such services?
        I'm fed up and want to ask about my credit card hidden charges deduction details, wrote a mail to there customer support id but no response from there end. also
        other query is why the statement is not reflecting for a certain month in their website.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          S Thomas
          from Delhi, Delhi
          Dec 31, 2020
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          I have applied for Fastag on[protected], however, even after 15 days there's no information from Bank's side about the delivery details of Fastag. Further, the customer care number HDFC Bank displays too is not working and no body at the Bank has any clue about the service and also about the delivery status. So basically no body at the Bank has any knowledge and are not able to address the issue.
          HDFC Bank customer support has been notified about the posted complaint.
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            Y
            Yashodhan Phad
            from Delhi, Delhi
            Dec 31, 2020
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            Have submitted my written application for unblock my NetBanking at branch at 18 dec but no response form bank and aslo i don't get any IPIN by post
            Now whenever I trying to access my NetBanking to forget password shows ACCOUNT LOCKED FOR USER
            What should i do
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Adarsh Kulakrni
              Dec 31, 2020
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              Address: HDFC Bank,8/24, Salco Centre, Richmond Rd, Bengaluru, Karnataka 560025

              This is Adarsh Kulkarni from Bangalore region and I have noticed that on Dec 8th Rs 4307 has been deducted from my account as a AMB Charges, August month Twice the amount it has been deducted and Sep, October, November also without any reason although I have maintained a 10, 000 Rs minimum monthly balance in my account without prior notice to me or any email/message conversation. I had maintained a minimum balance as per the HDFC bank rules and regulations.

              Hence i request a full refund of my false deduction of Rs 4307 to my account.
              HDFC Bank customer support has been notified about the posted complaint.
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                Y
                Yashodhan Phad
                from Delhi, Delhi
                Dec 31, 2020
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                I have submitted my written application for unblock my NetBanking at branch at 18 dec but no response form bank and aslo i don't get any IPIN by post
                Now whenever I trying to access my NetBanking it shows ACCOUNT LOCKED FOR USER
                What should i do
                HDFC Bank customer support has been notified about the posted complaint.
                Customer id is[protected]
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                  C
                  Chaitej
                  Dec 31, 2020
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                  Savings Account Number- [protected]
                  Name - CHAITRA K S
                  Account- Salary Account

                  On 9th of DEC 2020 Amount of 708 has been HOLD through MIREVENU GEFU. How can I get that amount and Can I know the reason why it has happened.

                  Reaching customer care is really horrible.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    mythili vara lakshmi
                    from Delhi, Delhi
                    Dec 31, 2020
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                    I have made a transaction today money got debited from HDFC bank and not credited to SBI bank.please resolve issue ASAP.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      R
                      RAGHU_REDDY
                      from Delhi, Delhi
                      Dec 31, 2020
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                      Address: Hyderabad

                      Dear HDFC support team,
                      I am an existing customer for HDFC from the last more than 5 years and I have been availing personal loans based on my requirement.

                      I had an irrecoverable incident with the recent loan whose details are mentioned below.

                      Personal Loan Agreement Number.[protected] for INR 2490000/- (TWENTY FOUR LAKHS and NINETY THOUSAND)

                      This is to bring it to your notice that I have applied for a personal loan through a follow up made from the below contact details claimed as Sailekha and Varsha might be fake names for sure.

                      (+91) [protected]
                      (+91) [protected]
                      (+91) [protected]

                      Apart from the above contact details I have also copied the person sailekha.[protected]@gmail.com to whom I have shared the documents to process the loan, I had a proof in my SENT items along with the Whatsapp chat history claiming their promises.

                      Before processing the loan, these ladies promised me that there is an Offer valid for the month of DEC/2020 where they can wave off the processing fees, zero pre-closing charges after 12 EMI's and 0.5% cashback on the loan amount constituting a total of 4704 + 200 + 12450 = Rs 17354/-

                      In addition to the above offers they have promised, It also incurred me a pre-emi interest of Rs. 12177/- which they promised to wave off when I told them that I will avail the loan in between 01/JAN/2021 and 05/JAN/2021 instead on 22/DEC/2020, they forced me to avail the loan saying that they are going to help me cope up with all these offers and wave off the charges

                      Note : The persons who made a follow up with me seem to be reporting to Swathi and Nagaraju as i have spoken with them during processing on some questions/concerns/clarifications, Swathi confirmed that Sailekha is going to process the Offer.

                      Now the total amount consolidated to 17354 + 12177 = Rs 29531/- which they promised me to make a settlement in the form of a refund, it's been more than a week now they are not at all responding to calls.

                      I can understand that these offers were not associated with the HDFC bank.

                      Your incentives and targets might have an indirect reflection on these false promises from these greedy people, but how would you like to avoid these types of fraud/cheat/false promises from the personal loan processing department in the future ?

                      Spending some time and writing this in the hope of preventing these types of frauds/cheating with any customers in the future and also help me fulfill their promises.

                      Regards
                      Raghu
                      Mob# : (+91) [protected]
                      Email : raghu.[protected]@gmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
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                        K
                        Karun Sawhney
                        Dec 31, 2020
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                        Address: B-4-5 GEMINI PARSAN APARTMENTS, 599 mount road

                        I had purchased new honda car in the month of October 2020. I had written several mails to hdfc to update my vehicle number and called the customer support several time. Customer support said they are not responsible for updating and they dont have access to emails. Fed up with this, i decided to close my fastag on 14th of December. I followed up several times for refund, and I still havent recived in my bank account. I spoke to Anitaa from fastag today and she said to send email again. Totally dissatisfied with fastag service of HDFC. Noone of the executives are informed on email communication, nor have authority to do anything. No escalation levels are followed and HDFC customer support does not take responsibility for anything. Past3 months they have been telling 2 working days, be it number plate updation or refund.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          sami1956
                          Dec 30, 2020
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                          Address: 11-3-735, NEW MALLEPALLY, HYDERABAD

                          I have been deducted different amount of Rupees 1071, 75. 37, 3.06, 5.21, 648.78, 227.45 in the month of November & December on different dates from my savings bank account. As the said amount is deducted without any notice either by SMS alert or E-mail.

                          I request the concerned authorities to refund the above mentioned amount and credit into as soon as possible.

                          Thanks and best regards,

                          Mohammed Abdul Samad
                          IFSC Code: HDFC0001998
                          Debit Card Number: last four digit: ...1384
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            shashi8dec
                            from Mumbai, Maharashtra
                            Dec 30, 2020
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                            Address: ARUONADAYA 1ST FLOOR BAPU BHAI VASHI ROAD VILE PARLE WEST MUMBAI 40056

                            Sir i want physical statement for account no from 1st april 2020 up to date for account no [protected]
                            .
                            Nirmala devi choudhary
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Sati007
                              Dec 30, 2020
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                              Hi,
                              Have received unauthorized credit card transaction details on 29th Dec 2020 without PIN/OTP validation.

                              Reference: AMAZON1258399 for Rs.999/-

                              Kindly check on priority and revert with solution at the earliest to cancel it and no further transactions on same issue.
                              Credit Card no: [protected]
                              Name: Satish Simhadri
                              Mobile No: [protected]

                              Looks like this issue is generic to other customers as well. Excepted early closure and revert

                              Regards,
                              Satish Simhadri
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                shirinpremani
                                from Delhi, Delhi
                                Dec 30, 2020
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                                Address: navi mumbai

                                Meine Quikr par hdfc bank me cashier ke liye apply kiya tha fir sheetal name ke madam ka call aaya unhone bola ki aapki job final ho jayegi aapko interview ke call aayega or call bhi aaya tha meine interview clear kiya vo telephonic interview tha .
                                uske baad sheetal mam ne bola ki 1750 amount pay kardo meine google pay amount pay kiya fir ek din baad firse call ki 4500 amount pay karo mene bola kalhi to 1750 pay kiye the ab firse 4500 kis liye pay karne hai to sir ne bola ki aapke documents verification ke liye pay karna hota hai or first salary ke saath aapko vo mil jata hai fir mujhe doubt huva isliye mene bola ki mujhe job nahi chahiye ab me sheetal madam ko call kar rahi hu to vo mera call hi receive nahi kar rahe or unhone bolatha ki 1750 aapke refundable amount hai agar aapki job nahi lagi ya cancel hui to aapko aapki amount refund ho jayegi

                                par ab vo muje paise 1750 amount nahi de rahe

                                please don't trust any people they all are fraud ...
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                                  J
                                  JithinT123
                                  Dec 30, 2020
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                                  It's been more than a year since I have received confirmation of being issues a fastag by HDFC. However I have not received the RFID sticker nor does the customer service respond. My Customer Id is[protected]. Please help.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    K
                                    kiran muvvala
                                    from Delhi, Delhi
                                    Dec 30, 2020
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                                    Hi,
                                    I became a customer of hdfc recently
                                    I could find that 499 rs is debited from my account.

                                    Transaction :
                                    Net PI to HSL Sec A-c 3731744-[protected].

                                    I was charged so much money and i specially mentioned i don't require any demat account, i have contacted hdfc and i am not satisfied with the approach and further they said it is hdfc securities and demat charges which i informed i don't want and cancel and refund my money back.

                                    Please find my account details.
                                    MUVVALA KIRAN KUMAR
                                    [protected]
                                    HDFC0000642
                                    SANJEEV REDDY NAGAR branch
                                    Coutmer id:[protected]
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                                      royce louis
                                      from Delhi, Delhi
                                      Dec 30, 2020
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                                      My hdfc fastag account is locked since 1 month the issue is not resolved till now. I kept on calling customer care and had been providing all the documents they wanted. Nowadays the customer care number itself is not working most of the time. Pathetic service from hdfc.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Somehow I was able to connect to customer care. They promised a callback from back end team by morning today. Not yet received. Customer care is also not reachable. I was planning to travel tomorrow. Not sure how to deal with this kind of irresponsible guys.
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                                        scg48
                                        from NEW DELHI, Delhi
                                        Dec 30, 2020
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                                        I submitted an application to hdfc bank/roop nagar branch on 19/07/2020 for authorisation for third party remmitance through netbanking. But till date, i have not received the authorisation. This is required to be expedited

                                        suresh chandra gupta
                                        customer id no. 6330353
                                        122e, kamla nagar
                                        delhi-110007
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Jan 01, 2021
                                        Updated by scg48
                                        NO ACTION TAKEN BY HDFC BANK TILL NOW
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