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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 297

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I
from Powai, Maharashtra
Jan 2, 2021
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Address: RAILWAY COLONEY MB 95 A, PRASHANT COLONEY
Website: [email protected]

Pls conform my tag status hfr01797205
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    ca.jasleenkaur1
    from Gurgaon, Haryana
    Jan 2, 2021
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    I have registered my email on HDFC website under my account but I still receive OTP on my phone, which is no longer working since I moved abroad in 2019. I am unable to transact from HDFC Bank. Please resolve the issue asap.
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      A
      ANKIT ANKUR Skywalker
      from Delhi, Delhi
      Jan 2, 2021
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      I had applied for my fastag through HDFC bank 15days ago .On 24 the Dec i received my wallet ID which was recharged with 500 Rs . But I still haven't received my fastag sticker till date due to which I am facing troubles everyday . Kindly look into it .Fastag application number is HFR01762512.
      HDFC Bank customer support has been notified about the posted complaint.
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        Chander jeet Singh
        from Greater Noida, Uttar Pradesh
        Jan 2, 2021
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        Address: Teela mode Ghaziabad

        Hello sir my lone account number [protected] date 22/10/2020 time 02:41:25pm extra money deposit and not refund amount plz refunded my payment online.

        Santosh
        [protected]
        DATE Tranfer 22/10/2020
        Time 02:41:25pm
        Account number [protected]
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          N
          nskfast
          from Delhi, Delhi
          Jan 1, 2021
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          Ref my FASTag application number HFR01802107

          I have not received my FASTag yet. Don't know whether it has been dispatched.
          HDFC Bank customer support has been notified about the posted complaint.
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            V
            vidyut123
            Jan 1, 2021
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            I have applied for fast in HDFC on the 17th of december and there is no trace of it. Have not received it since date. Applicaiton no. HFR01725824 in the name of Vidyut Acharya.

            I have sent a mail to the dispute team too as adviced by the call centre but there is no reply on that either.
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              ravimp7890
              Jan 1, 2021
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              Address: PUNE

              1)credit card extra and wrong charges applied,
              2)no response from customer care.
              3)all lines for customer care closed.
              4)something is going wrong with hdfc bank internally.
              5)No reply from mail.
              6)wrong information provided by executive during opening of hdfc bank account.
              7)worst service by hdfc
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                V
                Vignesh BS
                Jan 1, 2021
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                HDFC Fastag registered against wrong phone and customer care not responding to calls.

                For below fasttag application, hdfc taken wrong vehicle registration numbers .

                Also it's been one month, still fastag is not delivered

                Application number
                HFR01717473
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                  M
                  Mirnadeem1
                  Dec 31, 2020
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                  Hi there,

                  I am using the credit of Hdfc bank and got a credit card on 2017, now the credit card has been expired. Bank sent me the new credit card on my office address. However, as we all know that office are closed due to COVID-19 and most of the employees are working from home and I am from one of them. Due to this I was not able to receive the card. Now, I requested to bank for change of address and sent the card on my home address on 5th December 2020 and today, I got the response after 26days that my signature is mismatch and I really don’t remember the signature. Also, I tried to update it online that also rejected. Now, I am really upset by the bank. I am living in the rural area now.

                  Kindly help me to get my issue sorted out.

                  Thanks
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                    B
                    bhanuchander arpula
                    Dec 31, 2020
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                    I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 7200 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dec 31, 2020
                    Updated by bhanuchander arpula
                    I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 13432 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
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                      S
                      SUPRIYApom
                      from Delhi, Delhi
                      Dec 31, 2020
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                      Address: HDFC BANK
                      Website: hdfcbank,com

                      I'm trying to reach customer support person whom i can share my queries but the toll free number or any other number that is provided in the website is not giving any options to do so.
                      What is the use of such services?
                      I'm fed up and want to ask about my credit card hidden charges deduction details, wrote a mail to there customer support id but no response from there end. also
                      other query is why the statement is not reflecting for a certain month in their website.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        S Thomas
                        from Delhi, Delhi
                        Dec 31, 2020
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                        I have applied for Fastag on[protected], however, even after 15 days there's no information from Bank's side about the delivery details of Fastag. Further, the customer care number HDFC Bank displays too is not working and no body at the Bank has any clue about the service and also about the delivery status. So basically no body at the Bank has any knowledge and are not able to address the issue.
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                          Yashodhan Phad
                          from Delhi, Delhi
                          Dec 31, 2020
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                          Have submitted my written application for unblock my NetBanking at branch at 18 dec but no response form bank and aslo i don't get any IPIN by post
                          Now whenever I trying to access my NetBanking to forget password shows ACCOUNT LOCKED FOR USER
                          What should i do
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                            A
                            Adarsh Kulakrni
                            Dec 31, 2020
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                            Address: HDFC Bank,8/24, Salco Centre, Richmond Rd, Bengaluru, Karnataka 560025

                            This is Adarsh Kulkarni from Bangalore region and I have noticed that on Dec 8th Rs 4307 has been deducted from my account as a AMB Charges, August month Twice the amount it has been deducted and Sep, October, November also without any reason although I have maintained a 10, 000 Rs minimum monthly balance in my account without prior notice to me or any email/message conversation. I had maintained a minimum balance as per the HDFC bank rules and regulations.

                            Hence i request a full refund of my false deduction of Rs 4307 to my account.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Yashodhan Phad
                              from Delhi, Delhi
                              Dec 31, 2020
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                              I have submitted my written application for unblock my NetBanking at branch at 18 dec but no response form bank and aslo i don't get any IPIN by post
                              Now whenever I trying to access my NetBanking it shows ACCOUNT LOCKED FOR USER
                              What should i do
                              HDFC Bank customer support has been notified about the posted complaint.
                              Customer id is[protected]
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                                C
                                Chaitej
                                Dec 31, 2020
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                                Savings Account Number- [protected]
                                Name - CHAITRA K S
                                Account- Salary Account

                                On 9th of DEC 2020 Amount of 708 has been HOLD through MIREVENU GEFU. How can I get that amount and Can I know the reason why it has happened.

                                Reaching customer care is really horrible.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  mythili vara lakshmi
                                  from Delhi, Delhi
                                  Dec 31, 2020
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                                  I have made a transaction today money got debited from HDFC bank and not credited to SBI bank.please resolve issue ASAP.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    R
                                    RAGHU_REDDY
                                    from Delhi, Delhi
                                    Dec 31, 2020
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                                    Address: Hyderabad

                                    Dear HDFC support team,
                                    I am an existing customer for HDFC from the last more than 5 years and I have been availing personal loans based on my requirement.

                                    I had an irrecoverable incident with the recent loan whose details are mentioned below.

                                    Personal Loan Agreement Number.[protected] for INR 2490000/- (TWENTY FOUR LAKHS and NINETY THOUSAND)

                                    This is to bring it to your notice that I have applied for a personal loan through a follow up made from the below contact details claimed as Sailekha and Varsha might be fake names for sure.

                                    (+91) [protected]
                                    (+91) [protected]
                                    (+91) [protected]

                                    Apart from the above contact details I have also copied the person sailekha.[protected]@gmail.com to whom I have shared the documents to process the loan, I had a proof in my SENT items along with the Whatsapp chat history claiming their promises.

                                    Before processing the loan, these ladies promised me that there is an Offer valid for the month of DEC/2020 where they can wave off the processing fees, zero pre-closing charges after 12 EMI's and 0.5% cashback on the loan amount constituting a total of 4704 + 200 + 12450 = Rs 17354/-

                                    In addition to the above offers they have promised, It also incurred me a pre-emi interest of Rs. 12177/- which they promised to wave off when I told them that I will avail the loan in between 01/JAN/2021 and 05/JAN/2021 instead on 22/DEC/2020, they forced me to avail the loan saying that they are going to help me cope up with all these offers and wave off the charges

                                    Note : The persons who made a follow up with me seem to be reporting to Swathi and Nagaraju as i have spoken with them during processing on some questions/concerns/clarifications, Swathi confirmed that Sailekha is going to process the Offer.

                                    Now the total amount consolidated to 17354 + 12177 = Rs 29531/- which they promised me to make a settlement in the form of a refund, it's been more than a week now they are not at all responding to calls.

                                    I can understand that these offers were not associated with the HDFC bank.

                                    Your incentives and targets might have an indirect reflection on these false promises from these greedy people, but how would you like to avoid these types of fraud/cheat/false promises from the personal loan processing department in the future ?

                                    Spending some time and writing this in the hope of preventing these types of frauds/cheating with any customers in the future and also help me fulfill their promises.

                                    Regards
                                    Raghu
                                    Mob# : (+91) [protected]
                                    Email : raghu.[protected]@gmail.com
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Karun Sawhney
                                      Dec 31, 2020
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                                      Address: B-4-5 GEMINI PARSAN APARTMENTS, 599 mount road

                                      I had purchased new honda car in the month of October 2020. I had written several mails to hdfc to update my vehicle number and called the customer support several time. Customer support said they are not responsible for updating and they dont have access to emails. Fed up with this, i decided to close my fastag on 14th of December. I followed up several times for refund, and I still havent recived in my bank account. I spoke to Anitaa from fastag today and she said to send email again. Totally dissatisfied with fastag service of HDFC. Noone of the executives are informed on email communication, nor have authority to do anything. No escalation levels are followed and HDFC customer support does not take responsibility for anything. Past3 months they have been telling 2 working days, be it number plate updation or refund.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        S
                                        sami1956
                                        Dec 30, 2020
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                                        Address: 11-3-735, NEW MALLEPALLY, HYDERABAD

                                        I have been deducted different amount of Rupees 1071, 75. 37, 3.06, 5.21, 648.78, 227.45 in the month of November & December on different dates from my savings bank account. As the said amount is deducted without any notice either by SMS alert or E-mail.

                                        I request the concerned authorities to refund the above mentioned amount and credit into as soon as possible.

                                        Thanks and best regards,

                                        Mohammed Abdul Samad
                                        IFSC Code: HDFC0001998
                                        Debit Card Number: last four digit: ...1384
                                        HDFC Bank customer support has been notified about the posted complaint.
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