HDFC Bank Complaints & Reviews

Sir,
I have looked for home loan balance transfer on hdfc online and my query was allotted to Mrs Rukhsana khan ( [protected] ) ( email - [protected]@hdfcsales.com ) and i have talked to Rukhsana khan and i have explained my loan details to her which is currently running with Indiabulls .
She have told me that your loan will be transferred to HDFC at the earliest at the 6.90 rate of interest .
Further i was contacted by Mr Devesh Nigam ( Mob :[protected] ) ( email id : [protected]@hdfcsales.com )
As per Rukhsana khan introduction i have sent all documents to Devesh in pdf format including home registery copy .
After checking my all documents he told me that you loan will be transferred no problem and he fill the home loan application and sent a link to me for pay processing fee on 15 dec 2020.
Further i have paid processing fee of ₹7080 rs online
On 20 dec 2020 he denied to process home loan application further due some documents reason .
Now i want to know that i was contacted for only paying processing fee .
once i have sent all the documents to Devesh Nigam, he should check before log in the file & paying processing fee.
I request you to kindly take appropriate actions against these both people and refund my entire processing fee as soon as possible .
I am in defence as soldier and my money is very hard working . Please refund the processing fee

Karmvir Singh
[protected]
[protected]@gmail.com
File no :[protected]
[protected]

I have been getting charged from my account to a Hotstar account which I haven't authorised. None of the customer care contacts have an option to help me block this payment.
ALERT:Rs.299.00 spent via CREDIT Card xx4294 at HOTSTAR1436370 on[protected]:22:42:16 without PIN/OTP.Not you?Call [protected].

Dear Sir / madam,
I Richa Tyagi holding HDFC credit card, and also have personal loan with bank. In month of Nov 2019 all of sudden i was hospitalised and i have come to know that i'm suffering from paralysis, and can't move and walk. I left my job for medical treatment and bedridden from that day. Due to this reason i have not able to maintain my accounts. Even that i was try to managed the situation by July but after that i'm not able to manage the emi bcoz i don't have sufficient amount for my medical treatment not even to survive. And that's why i'm mailed to the bank to block my credit card and settle that as well as my personal loan but after my 9 email to the bank the bank did not to bother to take the action on it nor help me on it. I'm HDFC customer from last 7 years and bank can check that in this whole period I was paying my emi without fail till July. Sir after few weeks they started harassing me & threatening me that they will send legal notice, after this they started telling me that they will send people to my house to collect money. I told even bank executives on every call that i'm on bed and dont have money right now. But still i'm willing to pay banks dues if bank help me in this. I can sell my house goods and can arrange some amount for final settlement of credit card and personal loan. But still no response and every month they are sending me credit card statement with huge charges. I personally request you to please check this matter on priority and take necessary action. Please help me sir.

I am using HDFC Bank Credit Card, since quite some now, due to my frequent travel in remote areas i did not had network facility so that i can initiate my bill. which is due this month (small amount of 3000/-)
collection agent was sent to my elderly parents home, and he misbehaved with them, when they called me the snatched the phone and threaten me on the mobile.
later on a collection manager by the name Sajal Paul ([protected]) misbehaved and became abusive.
Is this how HDFC employees are trained?
we are not compulsive defaulters and there should be standard and decorum while talking to clients.

I have been using a Regalia credit card for more than a year. I had a relationship with HDFC credit card for more than 8year
.
I have given a card upgrade request for Diners black card . where as they upgraded to me INDIGO xl card . without my confirmation they have upgraded .they insisted to use the Indigo card .

Complaint no:[protected]
please provide me diners card or else i will use my regalia card .

Regards,
Rajkumar.E

Complaint reference NUmber :[protected]
Card no: [protected]

I have been using a Regalia credit card for more than a year. I had a relationship with HDFC for more than 8years.. As per the November month 23rd statement 28825 reward points . i have not given any redemption request in my netbanking.where as all my reward points are converted to cash including running month reward points 10000.My current reward points become 0.

As per HDFC bank policy, reward points can be redeemed till last month statement only . Not possible to redeem current month reward earnings. then how it is redeemed . who did it .didn't get msg from HDFC regarding this.

There is no response from customer care . One of the executives is informed that it is done by the back end team .Another one is informing that it is done by myself. There is no knowledge about HDFC products in customer care services. Please refund my credit reward points at the earliest. I have all audio conversations with customer care . i[censored] want i will share the same . Please give me some advice .

REGARDS,
RAJKUMAR.E
[protected]

I tried booking irctc ticket on dec 19 2020. Amount got debited but I got error message as "late response from bank" and amount got refunded since ticket is not booked. But still 23 dec 2020 it's not credited into my account.

I have settled my all pending dues long back in december 2019, even the credit card that was issued to me have expired, now out of nowhere i have received a bill of 1700 after 1 year, i never confirmed for any new credit card, this is plain and simple harassment, how can i be force to use hdfc credit card against my wish, and worst part is if i don't pay bill they will make penalty charges and amount will keep increasing.

It’s been 3 months of relentless effort by me and the recipient to whom I gifted the egift card from my HDFC NRO account however HDFC’s customer representative folks and the branch manager at Kalyani Nagar Pune branch, have been nothing short of zero help with no clue about their own products! Highly surprised at the inefficiency of such an organization. The egift card was purchased on Sept 27th, 2020. The recipient received a PDF form of gift card but no IPIN to open the PDF! HDFC stands clueless when it comes to generating a simple IPIN and sending it on a customer’s phone number. Slow clap at the digitization effort of HDFC. Wow! HDFC expects customer to follow up like a maniac for 3 months and the only answer they have the audacity to come up with is that they will follow up with concerned party. Who the heck is the concerned party since the last 3 months?! Slow clap HDFC! Slow clap!

I went to hdfc bank requesting to close my credit card. The bank employee had asked me to login netbanking on their system. Then he said dues are cleared and requested to close credit cqrd. But after 2months i started to receive balance dues. I inquired about the same on the bank and the response was very bad. They said they Won't deal with credit card. And asked the security not to allow me to enter inside bank. I cannot clear dues via netbanking because the card option is blocked. But iam receiving monthly penality for not clearing duees. Bank employees are very ride and they are asking me to call helpline number. When i call helpline number, which is out of coverage and not reachable. Where can i complain?

Refund Flipcart On Hdfc Crdit card Complain - Refund ID - CR20112916021720751158607 - 999
Refund ID - CR2011272120328722190707 - 399

Refund ID -[protected] - 749

Refund ID - CR20122120473512604400403 - 312

Hi I am HDFC credit card holder. Kindly cancel my One Assist Mfee service and refund amount 1886 which is deducted without my approval.

Card No: ending with 5624

Madhuri latkar, login file as on 23 Nov 2020, file no.[protected], 14.50k loan required,
Purchasing resale property, which shall be 17lac above, I'm eligible for loan as per all norms

Hi,

I am Nikhil Kumar Singh; this is to inform you that my HDFC bank account # [protected] is debited with Rs 3, 491.80 on 21st Dec 2020.

I have never made this transaction. I request you to please refund the amount to my amount as soon as possible.

Transaction details: Net PI to HSL Sec A-c 1933207-[protected]

Cheque/Ref. No.:[protected]

Kindly revert the money at earliest.

Thank you,

Nikhil Kumar Singh

I made a reacharge through payzapp at a jio number of amount 599. it is shown successful in the app while the recharge is not completed! amount is deducted from payzapp and the customer care number is not supporting! they hav shown the recharge is done on a bsnl number same number was earlier in bsnl but now it is ported in jio! they hav xompleted the recharge for bsnl!

Hi,

The HDFC FasTag team is not able to update my KYC immediately OR they are not able to deactivate that FasTag.

Now I am in such a situation where I am not able to buy the new one NOR recharge to this FasTag and use it.

I received my car with an HDFC FASTag sticker. However, I did not receive a welcome mailer and have no way of recharging the account. Wallet ID / Customer ID are both missing.

HDFC Helpline has been unreachable for this issue.

Hi,
I have done transaction of rupees 6109.30 on 20 December for school fees of Muktangan through payu. Amount got debited from my payzap card but not on payu it shows fail transaction.
So i request you to pls credit my debited amount.

Please find the attachment.

Registered mobile number. [protected]
Pay zap card last 4 digit 5109

Thanks,
Chetan Jadhav

I have mailed HDFC for my fastag issue on their email, they are so irresponsible that they do not reply to my any mail, It has been happening from 16th October 2020 to till date 21st December 2020 and no response from their side. The fastag is not available to us and the amount is deducted from my fastag without going anywhere. I have my car without fastag, I submitted the complaint on the day this happen, I want to know why this happens, apart from that I want my fastag for myself. Through that I tried regularly email that they will see but they are no replying at all. You cas see at my snapshots. So if you're going to buy fastag from this I'll suggest you that don't go with them they are very irresponsible to their customers.

Why withdrawing money from my account
i have an a/c in hdfc bank mathura main branch in the name my a/c no. Is [protected]. When i have not signed ur auto debit & don't giving u any authority for debit money from my a/c then how dare u withdraw money from my a/c. On 10th dec 2020 u are withdraw rs.1200/- from my a/c. Now i say to u very clearly refund my money or i will fire case against u .Reply me within 48 hours. If not replying me iwill take strict actions against u . Reply me on my email id it's [protected]@gmail.Com or my mob. No.[protected]